Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83941 Views

40 replies

68 likes

  • 83941 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796075 Views

505 replies

64 likes

  • 796075 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24069 Views

25 replies

7 likes

  • 24069 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3069 Views

0 replies

4 likes

  • 3069 Views
  • 0 replies
  • 4 likes

Superuser Contribution Desktop app constantly crashing

Plan: PremiumCountry: Philippines DeviceDesktop | Windows PCAMD Ryzen 3700x | 32gb RAM | ROG Strix B550-AOperating SystemWindows 10 Pro (20H2 Build 19042.928) My Question or IssueDesktop app is constantly crashing after playing something for 5 minute...

Newbie

Plan: Premium Country: Philippines   Device Desktop | Windows PC AMD Ryzen 3700x | 32gb RAM | ROG Strix B550-A Operating System Windows 10 Pro (20H2 Build 19042.928)   My Questio...

borkizorki

Casual Listener

836 Views

5 replies

8 likes

  • 836 Views
  • 5 replies
  • 8 likes

Solved!!Superuser Contribution Spotify client keeps losing connection

PlanPremiumDevicePCOperating SystemWindows 10 So, my PC client keeps losing connection even though everything's fine with the connectivity. It usually happens after about 1 hour of running (I always keep it on in the background, playing or not). Shut...

Newbie

Plan Premium Device PC Operating System Windows 10   So, my PC client keeps losing connection even though everything's fine with the connectivity. It usually happens after about 1 hour of...

CarlosE

Spotify Legend

1217 Views

1 replies

0 likes

  • 1217 Views
  • 1 replies
  • 0 likes

Superuser Contribution the music does not play, stuck at 0:00

I am not the only one with this error. https://www.reddit.com/r/spotify/comments/onpao9/every_song_stuck_at_000_and_not_working/https://www.reddit.com/r/spotify/comments/onylsl/songs_stuck_at_000_on_pc/So it's been over 20 hours and still no fix - fo...

Music Fan

I am not the only one with this error.   https://www.reddit.com/r/spotify/comments/onpao9/every_song_stuck_at_000_and_not_working/ https://www.reddit.com/r/spotify/comments/onylsl/songs_s...

Jeremy

Spotify Legend

3818 Views

4 replies

7 likes

  • 3818 Views
  • 4 replies
  • 7 likes

Spotify Desktop app resizes window

I've noticed recently that when I minimise Spotify to the task bar, after opening it up again, it forgets that resized the app and resets it to the original size. This forces me to have to resize the window each time I minimise it. This is quite frus...

Casual Listener

I've noticed recently that when I minimise Spotify to the task bar, after opening it up again, it forgets that resized the app and resets it to the original size.  This forces me to have to resi...

589 Views

0 replies

0 likes

App & Features
  • 589 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Podcasts] Make offline listening of podcasts run smoother

Sometimes I will save podcasts onto my laptop so I can listen to them while not being connected to WiFi, but I have not been able to start any podcast while in offline mode. I can start listening to my podcasts in online mode then switch to offline a...

Visitor

Sometimes I will save podcasts onto my laptop so I can listen to them while not being connected to WiFi, but I have not been able to start any podcast while in offline mode. I can start listening to ...

CarlosE

Spotify Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] bring back the 'sort playlist by recently added' option

please, please please bring back the 'sort playlist by recently added' option.Or have the custom sort playlist option, show recently added songs at the "top" of the playlist page!Otherwise, trying to find a song that was recently added to a playlist ...

Newbie

please, please please bring back the 'sort playlist by recently added' option. Or have the custom sort playlist option, show recently added songs at the "top" of the playlist page! Otherwise, tryin...

Novy

Moderator

755 Views

2 replies

7 likes

Desktop
  • 755 Views
  • 2 replies
  • 7 likes

I DON´T want to connect PC and Mobile

PlanPremium DeviceiPhone 8 and PC How can I do, if I start a Playlist in my mobile, that my PC stays with the music that I´m playing?I just want to here different things in my car and in my office PC.Thanks

Casual Listener

Plan Premium   Device iPhone 8 and PC   How can I do, if I start a Playlist in my mobile, that my PC stays with the music that I´m playing? I just want to here different things in my...

Vorax81

Casual Listener

1112 Views

4 replies

0 likes

  • 1112 Views
  • 4 replies
  • 0 likes

removal of friends view and "connect device"

so im starting to get sick of the desktop spotify playing music on my phone. while this feature is turned off AND my phone is not using wifi. is there a way to ACTUALLY disable this? is there a way to remove the friends activity side window? it just ...

Casual Listener

so im starting to get sick of the desktop spotify playing music on my phone. while this feature is turned off AND my phone is not using wifi. is there a way to ACTUALLY disable this?   is ther...

MattSuda

Spotify Star

1233 Views

1 replies

0 likes

App & Features
  • 1233 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Auth:15 and Something went wrong

Upon logging into windows on desktop, I'm met with the auth15 error, saying to check my firewall/disable it or checking a different proxy. I've disabled my firewall and also checked Spotify to be allowed through the firewall, neither worked. Upon goi...

Visitor

Upon logging into windows on desktop, I'm met with the auth15 error, saying to check my firewall/disable it or checking a different proxy. I've disabled my firewall and also checked Spotify to be all...

Julian

Moderator

935 Views

1 replies

0 likes

  • 935 Views
  • 1 replies
  • 0 likes

Solved!! Connect to Device doesn't work [Win10]

PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 If I want to use my phone to connect to a device it works fine but if I try to use my desktop all I get is this r e t a r d e d message that doesn't even mean anything.

Casual Listener

Plan Premium Country Brazil Device PC Operating System Windows 10   If I want to use my phone to connect to a device it works fine but if I try to use my desktop all I get is this ...

MiRamsauer

Casual Listener

661 Views

1 replies

0 likes

  • 661 Views
  • 1 replies
  • 0 likes

Friend Feed activity missing on Desktop

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My friends are gone.. Fix this please

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  M...

hekemon

Music Fan

2809 Views

2 replies

2 likes

Friends
  • 2809 Views
  • 2 replies
  • 2 likes

Superuser Contribution [Window] Spotify Lyrics

PlanPremiumCountrySouth Korea DevicePCOperating SystemWindows 10My Question or IssueI downloaded the latest spotify for desktop, however itdidn't show any lyrics while my friend's spotify can do that

Casual Listener

Plan Premium Country South Korea  Device PC Operating System Windows 10 My Question or Issue I downloaded the latest spotify for desktop, however itdidn't show any lyrics while my frien...

DrLecter

Newbie

89889 Views

18 replies

7 likes

lyrics
Windows
  • 89889 Views
  • 18 replies
  • 7 likes

Superuser Contribution [Desktop][Playlists] new ui randomly loses parts of a selection

After the switch to the new ui I noticed that when I select a bunch of songs at the same time to move them to a different playlist with a mouse drag, the app randomly loses whole chunks of the selection so that only a part of what I wanted to add to ...

Visitor

After the switch to the new ui I noticed that when I select a bunch of songs at the same time to move them to a different playlist with a mouse drag, the app randomly loses whole chunks of the select...

Novy

Moderator

598 Views

1 replies

0 likes

Desktop
Playlists
  • 598 Views
  • 1 replies
  • 0 likes

Solved!! Copy Song Name On Windows 10 Client

Hey there, Sometimes I want to google a song's name to find out more about the song. Sure you can just type it out, but it is not always possible on foreign languages. The only alternative is copy song URL to open it on a web page, then inspect page ...

Casual Listener

Hey there,   Sometimes I want to google a song's name to find out more about the song. Sure you can just type it out, but it is not always possible on foreign languages. The only alternative i...

Mister_X

Casual Listener

14888 Views

4 replies

4 likes

  • 14888 Views
  • 4 replies
  • 4 likes

Superuser Contribution [Desktop][Playlists] duplication on collaborative playlist

On collaborative playlist there is no verification of duplicate songs, so two different people can add the same one, which will double

Visitor

On collaborative playlist there is no verification of duplicate songs, so two different people can add the same one, which will double

Eni

Moderator

524 Views

1 replies

0 likes

Desktop
Playlists
  • 524 Views
  • 1 replies
  • 0 likes

Superuser Contribution Loading problems on Android app

DeviceSony Xperia XZ2 (Android 10) My Question or IssueI have repeated loading problems on my phone. There is several issues on this. First is that when I open the app the list won't load properly only the list names are loaded if anything at all is ...

Newbie

Device Sony Xperia XZ2 (Android 10)   My Question or Issue I have repeated loading problems on my phone. There is several issues on this.   First is that when I open the app the list ...

Jeremy

Spotify Legend

663 Views

1 replies

0 likes

  • 663 Views
  • 1 replies
  • 0 likes

Superuser Contribution Same recommendation in discover

Never had that problem before it usually change everyday.It keep showing this same recommendation over and over.It's easier than searching for an artist and go to fans also like.https://www.youtube.com/watch?v=h_tGusHFwUk

Regular

Never had that problem before it usually change everyday. It keep showing this same recommendation over and over. It's easier than searching for an artist and go to fans also like. https...

CarlosE

Spotify Legend

1545 Views

13 replies

0 likes

  • 1545 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution LOONA artwork is too cropped on windows fullscreen

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe current artowk for LOONA is cropped, showing only 10 members, could this be fixed to show all 12 members? Not a big issue but just a bit rough for the 2 girls (Heejin & Olivia) tha...

Casual Listener

Plan Premium Device PC Operating System Windows 10   My Question or Issue The current artowk for LOONA is cropped, showing only 10 members, could this be fixed to show all 12 members?&nb...

Jeremy

Spotify Legend

1147 Views

7 replies

1 likes

artwork
LOONA
  • 1147 Views
  • 7 replies
  • 1 likes

[Desktop][Other] Bug on fullscreen Windows 10 desktop app

Play/pause button works in reverse in fullscreen mode on Windows 10 desktop app.For more details just watch the video. It shows exactly what's going on (turning the fullscreen mode off and then back on didn't help).

Casual Listener

Play/pause button works in reverse in fullscreen mode on Windows 10 desktop app. For more details just watch the video. It shows exactly what's going on (turning the fullscreen mode off and then bac...

2897 Views

0 replies

0 likes

Desktop
Other
  • 2897 Views
  • 0 replies
  • 0 likes

Superuser Contribution Stop app from adding playlist

OK - I add 4 tracks to my queue and play them. That's all I want to play - just these 4 tracks.No matter what I do, the Spotify Win 10 app adds a playlist (I don't know if its just the first playlist in my short list of playlists, or somehow picked r...

Regular

OK - I add 4 tracks to my queue and play them. That's all I want to play - just these 4 tracks. No matter what I do, the Spotify Win 10 app adds a playlist (I don't know if its just the first playli...

CarlosE

Spotify Legend

904 Views

3 replies

0 likes

  • 904 Views
  • 3 replies
  • 0 likes