Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81346 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
777798 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18479 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
so im starting to get sick of the desktop spotify playing music on my phone. while this feature is turned off AND my phone is not using wifi. is there a way to ACTUALLY disable this? is there a way to remove the friends activity side window? it just ...
so im starting to get sick of the desktop spotify playing music on my phone. while this feature is turned off AND my phone is not using wifi. is there a way to ACTUALLY disable this? is ther...
Spotify Star
1216 Views
1 replies
0 likes
Upon logging into windows on desktop, I'm met with the auth15 error, saying to check my firewall/disable it or checking a different proxy. I've disabled my firewall and also checked Spotify to be allowed through the firewall, neither worked. Upon goi...
Upon logging into windows on desktop, I'm met with the auth15 error, saying to check my firewall/disable it or checking a different proxy. I've disabled my firewall and also checked Spotify to be all...
Moderator
924 Views
1 replies
0 likes
PlanPremiumCountryBrazilDevicePCOperating SystemWindows 10 If I want to use my phone to connect to a device it works fine but if I try to use my desktop all I get is this r e t a r d e d message that doesn't even mean anything.
Plan Premium Country Brazil Device PC Operating System Windows 10 If I want to use my phone to connect to a device it works fine but if I try to use my desktop all I get is this ...
Casual Listener
656 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue My friends are gone.. Fix this please
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue M...
Music Fan
2805 Views
2 replies
2 likes
PlanPremiumCountrySouth Korea DevicePCOperating SystemWindows 10My Question or IssueI downloaded the latest spotify for desktop, however itdidn't show any lyrics while my friend's spotify can do that
Plan Premium Country South Korea Device PC Operating System Windows 10 My Question or Issue I downloaded the latest spotify for desktop, however itdidn't show any lyrics while my frien...
Newbie
89760 Views
18 replies
7 likes
After the switch to the new ui I noticed that when I select a bunch of songs at the same time to move them to a different playlist with a mouse drag, the app randomly loses whole chunks of the selection so that only a part of what I wanted to add to ...
After the switch to the new ui I noticed that when I select a bunch of songs at the same time to move them to a different playlist with a mouse drag, the app randomly loses whole chunks of the select...
Moderator
597 Views
1 replies
0 likes
Hey there, Sometimes I want to google a song's name to find out more about the song. Sure you can just type it out, but it is not always possible on foreign languages. The only alternative is copy song URL to open it on a web page, then inspect page ...
Hey there, Sometimes I want to google a song's name to find out more about the song. Sure you can just type it out, but it is not always possible on foreign languages. The only alternative i...
Casual Listener
14770 Views
4 replies
4 likes
On collaborative playlist there is no verification of duplicate songs, so two different people can add the same one, which will double
On collaborative playlist there is no verification of duplicate songs, so two different people can add the same one, which will double
Moderator
507 Views
1 replies
0 likes
DeviceSony Xperia XZ2 (Android 10) My Question or IssueI have repeated loading problems on my phone. There is several issues on this. First is that when I open the app the list won't load properly only the list names are loaded if anything at all is ...
Device Sony Xperia XZ2 (Android 10) My Question or Issue I have repeated loading problems on my phone. There is several issues on this. First is that when I open the app the list ...
Spotify Legend
643 Views
1 replies
0 likes
Never had that problem before it usually change everyday.It keep showing this same recommendation over and over.It's easier than searching for an artist and go to fans also like.https://www.youtube.com/watch?v=h_tGusHFwUk
Never had that problem before it usually change everyday. It keep showing this same recommendation over and over. It's easier than searching for an artist and go to fans also like. https...
Spotify Legend
1496 Views
13 replies
0 likes
PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe current artowk for LOONA is cropped, showing only 10 members, could this be fixed to show all 12 members? Not a big issue but just a bit rough for the 2 girls (Heejin & Olivia) tha...
Plan Premium Device PC Operating System Windows 10 My Question or Issue The current artowk for LOONA is cropped, showing only 10 members, could this be fixed to show all 12 members?&nb...
Spotify Legend
1129 Views
7 replies
1 likes
Play/pause button works in reverse in fullscreen mode on Windows 10 desktop app.For more details just watch the video. It shows exactly what's going on (turning the fullscreen mode off and then back on didn't help).
Play/pause button works in reverse in fullscreen mode on Windows 10 desktop app. For more details just watch the video. It shows exactly what's going on (turning the fullscreen mode off and then bac...
2892 Views
0 replies
0 likes
OK - I add 4 tracks to my queue and play them. That's all I want to play - just these 4 tracks.No matter what I do, the Spotify Win 10 app adds a playlist (I don't know if its just the first playlist in my short list of playlists, or somehow picked r...
OK - I add 4 tracks to my queue and play them. That's all I want to play - just these 4 tracks. No matter what I do, the Spotify Win 10 app adds a playlist (I don't know if its just the first playli...
Spotify Legend
886 Views
3 replies
0 likes
PlanFreeCountry - India DeviceHP laptop , intel core i-7 , 8 gb ramOperating SystemWindows 10 My Question or IssueI really love spotify but it really test my patience most of the times... The desktop app for windows 10 is very slow , sometimes when I...
Plan Free Country - India Device HP laptop , intel core i-7 , 8 gb ram Operating System Windows 10 My Question or Issue I really love spotify but it really test my patience mo...
Spotify Legend
16882 Views
18 replies
7 likes
Previous text, closed due to not enough detail:Spoiler (Highlight to read)Prior to the latest update, when listening to a playlist, the song currently playing was highlighted by having the text be green and some other UI elements. That's not the case...
Previous text, closed due to not enough detail: Prior to the latest update, when listening to a playlist, the song currently playing was highlighted by having the text be green and some other UI ele...
Moderator
366 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueAt the "Start" the second section from the top (under "Last heard") is "Get inspired". There are always the same "meditation" titles for weeks, because I tried meditation...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue At the "Start" the second section from the top (under "Last heard") is "Get inspired". There a...
Visitor
535 Views
2 replies
0 likes
PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueAm I missing something or it's not possible to like local files in desktop app while it's been possible in the mobile app since forever (I think)?
Plan Premium Device PC Operating System Windows 10 My Question or Issue Am I missing something or it's not possible to like local files in desktop app while it's been p...
Spotify Legend
1008 Views
3 replies
0 likes
I think Spotify should work on effectively syncing playlists from desktop to mobile and vice versa. It's crazy to me that I have to redownload the desktop app to sync and update the playlists to what exists on my phone. It makes the desktop app almos...
I think Spotify should work on effectively syncing playlists from desktop to mobile and vice versa. It's crazy to me that I have to redownload the desktop app to sync and update the playlists to what...
Moderator
554 Views
1 replies
0 likes
Hi, I'm using the spotify app version 1.1.63.568 on windows 10. For some reason my songs have stopped downloading. If I add a song to a playlist marked as download for offline, the song starts downloading but it never finishes. Files that were alread...
Hi, I'm using the spotify app version 1.1.63.568 on windows 10. For some reason my songs have stopped downloading. If I add a song to a playlist marked as download for offline, the song starts downlo...
Moderator
1676 Views
2 replies
0 likes
In the previous Desktop update, there was a section for Made For you playlists. This page had suggestions for Artist Radios, Genre Mixes, and the Daily Mix playlists. In the current Desktop app, I can't find where any of these items are. The Home sho...
In the previous Desktop update, there was a section for Made For you playlists. This page had suggestions for Artist Radios, Genre Mixes, and the Daily Mix playlists. In the current Desktop ...
Moderator
549 Views
3 replies
1 likes
