Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Casual Listener
14263 Views
111 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1999 Views
15 replies
3 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4974 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore it once again.
Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore...
Regular
3211 Views
10 replies
12 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueGood Afternoon,For the past year or so I have been encountering an issue that results in GUI failure. Recently I saw a post on reddit about people finding fixes to issues and...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue Good Afternoon, For the past year or so I have been encountering an issue that results in GUI fai...
Spotify Legend
1317 Views
1 replies
0 likes
I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and then I checked the firewall and everything was ok. Nex...
I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and the...
Moderator
541 Views
1 replies
1 likes
I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I close Spotify. Or better yet remove them altogether. It ...
I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I...
Visitor
23693 Views
12 replies
48 likes
PlanPremiumCountryVietnamDeviceWindows 10 PC latest update (Version 21H1)Operating SystemWindows 10 Version 21H1 My Question or IssueIf Spotify was playing something but then It had to restart for a update available in Windows Store It would lose It'...
Plan Premium Country Vietnam Device Windows 10 PC latest update (Version 21H1) Operating System Windows 10 Version 21H1 My Question or Issue If Spotify was playing something ...
Spotify Legend
1111 Views
3 replies
1 likes
PlanPremiumCountryBrazilDeviceGalaxy S20 and a Windows DesktopOperating SystemAndroid 11 and Windows 10 My issue is that If I am listening to a playlist created by the Blend function, only me and the person whom I blended with can see my activities o...
Plan Premium Country Brazil Device Galaxy S20 and a Windows Desktop Operating System Android 11 and Windows 10 My issue is that If I am listening to a playlist created by the Ble...
Spotify Legend
4914 Views
4 replies
1 likes
PlanPremiumCountryUKDeviceDell Inspiron 3585Operating SystemWindows 10 Home 21H1 My Question or IssueStarted getting 'Spotify can't play this right now. If you have the file on your computer you can import it' message for all files yesterday. Works O...
Plan Premium Country UK Device Dell Inspiron 3585 Operating System Windows 10 Home 21H1 My Question or Issue Started getting 'Spotify can't play this right now. If you have the ...
Spotify Legend
1084 Views
5 replies
1 likes
I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn't. The whole queue aside from the now playing goes ...
I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn'...
Spotify Legend
694 Views
1 replies
0 likes
PlanFreeCountrySlovakiaDeviceDesktop ComputerOperating SystemWindows 10My Question or IssueHello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it probably isn't his name on spotify. Please help me
Plan Free Country Slovakia Device Desktop Computer Operating System Windows 10 My Question or Issue Hello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it pr...
Moderator
772 Views
1 replies
0 likes
Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page.When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as I usually like to go through all the recommendations ...
Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page. When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as ...
Spotify Legend
676 Views
1 replies
1 likes
PlanPremiumCountryHKDeviceHPOperating SystemWindows 10 My Question or IssueI have some apple headphones and can't play/pause with the wired headphones, wireless work fine but wired can't play/pause
Plan Premium Country HK Device HP Operating System Windows 10 My Question or Issue I have some apple headphones and can't play/pause with the wired headphones, wireless work fine but...
Moderator
4038 Views
1 replies
0 likes
PlanPremiumCountryUkraine/GermanyDeviceMS GS65 Stealth Thin 8RFOperating SystemWindows 10 x64 21H1 My Question or IssueIf the computer goes into hibernation, and then exits, ui spotify completely breaks down.In archive videoscreen mkv with trouble.
Plan Premium Country Ukraine/Germany Device MS GS65 Stealth Thin 8RF Operating System Windows 10 x64 21H1 My Question or Issue If the computer goes into hibernation, and then ex...
Spotify Legend
564 Views
1 replies
0 likes
PlanPremiumCountryUKDevicePCOperating SystemWin10Version1.1.58.820.g2ae50076-a My Question or IssueCurrently in my 'Made for' section on my homepage I seeDaily Mix 1Daily Mix 2Daily Mix 3Daily Mix 6Daily WellnessAnd there seems to be no way of access...
Plan Premium Country UK Device PC Operating System Win10 Version 1.1.58.820.g2ae50076-a My Question or Issue Currently in my 'Made for' section on my homepage I see Daily Mix 1 D...
Moderator
4554 Views
13 replies
2 likes
My Question or IssueWas listening to some music last night and closed Spotify, vividly remembering being able to see all my friend's listening activity and the songs they like, which is a very important feature to me, however this morning when I open...
My Question or Issue Was listening to some music last night and closed Spotify, vividly remembering being able to see all my friend's listening activity and the songs they like, which is a very impo...
Spotify Legend
5815 Views
15 replies
11 likes
PlanUnlimitedCountryUSADeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue This issue showed up when using the Spotify Desktop Client. I was choosing to broadcast to my Echo Dot, and at the conclusion of a song (not the last song on...
Plan Unlimited Country USA Device Desktop Computer Operating System Windows 10 My Question or Issue This issue showed up when using the Spotify Desktop Client. I was ch...
Spotify Legend
1859 Views
5 replies
0 likes
PlanPremiumCountryUSDevicePersonal Built ComputerOperating SystemWindows 10 My Question or IssueThe desktop app cannot play anything when my output device is set to 32 bit, 384000 Hz or 32 bit, 352800 Hz. I get the error message "Spotify can't play t...
Plan Premium Country US Device Personal Built Computer Operating System Windows 10 My Question or Issue The desktop app cannot play anything when my output device is set to 32 bit, 3...
Spotify Legend
1189 Views
3 replies
1 likes
Hi, how can I filter in Desktop app already played podcast and show only new one without clicking on each podcast?
Hi, how can I filter in Desktop app already played podcast and show only new one without clicking on each podcast?
Moderator
1589 Views
3 replies
0 likes
When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you
When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you 🙂
Community Legend
1219 Views
3 replies
1 likes
Plan Free/Premium Country Portugal Operating System Windows 10 My Question or Issue I dont know what happened i just restarted my client and the friends activity got replaced by a button "CONNECT TO FACEBOOK". I tried to reinstall the application but...
Plan Free/Premium Country Portugal Operating System Windows 10 My Question or Issue I dont know what happened i just restarted my client and the friends activ...
Spotify Legend
6850 Views
24 replies
16 likes
Win 10I noticed that the Spotify App complains about not having an internet uplink, that happened several times during the last weeks. After quite a lot of debugging (firewall rules, reinstallation ...) I think I finally found the reason why: I have ...
Win 10 I noticed that the Spotify App complains about not having an internet uplink, that happened several times during the last weeks. After quite a lot of debugging (firewall rules, reinstallation...
Music Fan
1285 Views
2 replies
0 likes
