Help - Desktop Windows

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
1161 Views
1 replies
4 likes

1161 Views
1 replies
4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
140340 Views
0 replies
26 likes
Mac
Windows

140340 Views
0 replies
26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

meahtenoha
Spotify
2017-06-21 1:56:20 PM
55812 Views
0 replies
33 likes
Windows

55812 Views
0 replies
33 likes

Solved!! Album Cover Art Missing from the Bottom-Left Now Playing Section

PlanPremiumCountry USADevicePCOperating SystemWindows 10 My Question or IssueAs of a few days ago, the Album cover art from the bottom-left corner of the Spotify desktop app has gone missing. The Title and Artist were to the right and the Album cover...

kyletric
Casual Listener
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue As of a few days ago, the Album cover art from the bottom-left corner of the Spotify desktop...
2018-06-13 5:31:39 AM
2020-10-14 6:26:16 PM
iirenechoi
Newbie
15539 Views
6 replies
1 likes

15539 Views
6 replies
1 likes

Superuser Contribution Spotify loses connection after waking computer from sleep

Looks like there is a bug in version 1.0.77.338.g758ebd78. Frequently, Spotify fails to reconnect with the internet after I wake my computer from sleep (Windows 10). Repro steps:Open Spotify and play musicShut or "lock" laptopOpen and/or log back int...

Kayashi
Music Fan
Looks like there is a bug in version 1.0.77.338.g758ebd78. Frequently, Spotify fails to reconnect with the internet after I wake my computer from sleep (Windows 10). Repro steps: Open...
2018-04-04 10:34:31 PM
2020-10-14 9:47:13 AM
RSAsterix
Regular
2103 Views
4 replies
8 likes

2103 Views
4 replies
8 likes

No sound on Desktop app (just re-downloaded, and NOT a general sound problem)

PlanPremium DeviceLenovo Yoga 2018Operating SystemWindows 10 My Question or IssueSince last week when Spotify updated, I can't use my desktop app. It looks like it's playing the music, but there's no sound. It is NOT a computer sound issue, and I jus...

MrPrag
Casual Listener
Plan Premium Device Lenovo Yoga 2018 Operating System Windows 10 My Question or Issue Since last week when Spotify updated, I can't use my desktop app. It looks like it's pla...
2020-08-24 10:35:32 AM
2020-10-13 7:09:55 PM
OneByBoo
Rising Star 4
387 Views
3 replies
1 likes
Desktop Windows 10
Sound issue
update bug

387 Views
3 replies
1 likes

Superuser Contribution Windows 10, MacOs and iOS apps not syncing

PlanPremiumCountry DeviceiPhone XS Max, Macbook Pro 2019, Desktop PC - Windows 10Operating SystemiOS 13.6.1, MacOS 10.15.6, Windows 10 2004 19041.450 My Question or Issue Hi, I've just signed up to use Spotify Premium. I'm using a desktop PC, a Macbo...

Converge57
Casual Listener
Plan Premium Country Device iPhone XS Max, Macbook Pro 2019, Desktop PC - Windows 10 Operating System iOS 13.6.1, MacOS 10.15.6, Windows 10 2004 19041.450 My Question or Issue ...
2020-08-16 1:22:47 PM
2020-10-13 3:44:54 PM
Converge57
Casual Listener
376 Views
3 replies
0 likes

376 Views
3 replies
0 likes

Superuser Contribution Spotify on laptop change soundmix depending on volume

My spotify seems to change the mix of the audio depending on the volume slider in spotify itself. Playing around with the system volume and the in app slider, I found out that the lower volumes are more bass heavy while the high volumes are very tinn...

Koenvv
Newbie
My spotify seems to change the mix of the audio depending on the volume slider in spotify itself. Playing around with the system volume and the in app slider, I found out that the lower volumes are m...
2020-09-14 2:21:38 PM
2020-10-13 1:06:02 PM
Elena
Moderator
163 Views
1 replies
0 likes

163 Views
1 replies
0 likes

Superuser Contribution Spotify desktop doest work

PlanPremiumCountryBrazilDeviceDesktopOperating SystemWin7 My Question or Issue Spotify doest work, when i hit the play button nothing happens and the program stays open in the task manager even after i closei already tried search the host files, but ...

nobreramon
Newbie
Plan Premium Country Brazil Device Desktop Operating System Win7 My Question or Issue Spotify doest work, when i hit the play button nothing happens and the program stays open ...
2020-10-08 10:28:50 PM
2020-10-13 12:29:23 PM
Ivan
Spotify Legend
245 Views
1 replies
0 likes

245 Views
1 replies
0 likes

Solved!!Superuser Contribution "Friend Activity" is updated with one song delay

PlanPremiumCountryTurkeyDeviceWindows PCOperating SystemWindows 10 My Question or Issue"Friend Activity" always shows the previous song that they listened. Assume that there are 3 songs; A, B, and C and I'm listening them respectively. Let's say I st...

onr1
Casual Listener
Plan Premium Country Turkey Device Windows PC Operating System Windows 10 My Question or Issue "Friend Activity" always shows the previous song that they listened. Ass...
2019-03-27 9:17:19 AM
2020-10-12 1:00:31 PM
onr1
Casual Listener
34384 Views
7 replies
17 likes

34384 Views
7 replies
17 likes

Superuser Contribution Queue not working correctly when adding songs (Windows)

PlanPremiumCountrySpainDeviceDell and VaioOperating SystemWindows 10 My Question or IssueSymilar to another user's issue, but on Windows. Adding in queue does not add forward, it skips one song, or duplicates or triplicates. Also, moving songs does w...

7lika
Newbie
Plan Premium Country Spain Device Dell and Vaio Operating System Windows 10 My Question or Issue Symilar to another user's issue, but on Windows. Adding in queue does not add forward...
2020-10-06 4:16:23 PM
2020-10-12 11:16:21 AM
Ivan
Spotify Legend
449 Views
1 replies
0 likes
Queue bug
queue error

449 Views
1 replies
0 likes

Downloading playlists offline to D: drive

I have been trying to figure out how to download a playlist that is already downloaded offline on my Windows 10 PC to a Scan disk drive. Can someone please help me?

MichelleBaker
Newbie
I have been trying to figure out how to download a playlist that is already downloaded offline on my Windows 10 PC to a Scan disk drive. Can someone please help me?
2020-10-12 4:27:26 AM
277 Views
0 replies
0 likes
downloading
Playlist

277 Views
0 replies
0 likes

Solved!! Inactive Page

Hi, I couldn't find anything related to my queries. But I am a premium user and my device is a Dell XPS 15 9570 operating on Windows 10 in Singapore. I noticed lately that whenever I open spotify, the page looks like the screen capture I have include...

helloiam_max
Casual Listener
Hi, I couldn't find anything related to my queries. But I am a premium user and my device is a Dell XPS 15 9570 operating on Windows 10 in Singapore. I noticed lately that whenever I o...
2020-10-09 5:11:06 PM
2020-10-12 3:06:24 AM
helloiam_max
Casual Listener
448 Views
2 replies
0 likes

448 Views
2 replies
0 likes

cannot access spotify.com from laptop - all other web sites are fine

Plan PremiumCountry UKDevice Dell XPS 13Operating System Windows 10 My Question or IssueI can no longer access www.spotify.com from my Windows 10 laptop, since doing a Spotify account password reset this morning (same problem from any browser). All o...

Simon_londoner
Casual Listener
Plan Premium Country UK Device Dell XPS 13 Operating System Windows 10 My Question or Issue I can no longer access www.spotify.com from my Windows 10 laptop, since do...
2020-09-21 7:40:49 PM
2020-10-11 6:12:04 PM
Simon_londoner
Casual Listener
472 Views
4 replies
0 likes

472 Views
4 replies
0 likes

Superuser Contribution Spotify can't play this right now message

PlanPremiumCountryUnited StatesDevice(Windows PC)Operating SystemWindows 10 My Question or IssueRecently Spotify wont let me play any songs on the windows app. I have tried logging back in, reinstalling, wiping every bit of Spotify data from my pc, a...

AttnDeficit
Casual Listener
Plan Premium Country United States Device (Windows PC) Operating System Windows 10 My Question or Issue Recently Spotify wont let me play any songs on the windows app. I have...
2020-10-06 12:28:01 AM
2020-10-11 9:53:11 AM
Ivan
Spotify Legend
704 Views
7 replies
0 likes
Windows 10

704 Views
7 replies
0 likes

Superuser Contribution "Cant Play Current Song" Repeated Error

Plan - I have a premium Plan (family plan). Country - United States Device - MacBook AirOperating System - iOS Catalina My Question or IssueFor about two months now the Spotify MacOS Desktop App has been silencing my music and displaying the error no...

Niles7
Casual Listener
Plan - I have a premium Plan (family plan). Country - United States Device - MacBook Air Operating System - iOS Catalina My Question or Issue For about two months now the S...
2020-05-06 3:08:19 PM
2020-10-11 9:50:02 AM
Alex
Moderator
978 Views
5 replies
0 likes
bluetooth connection
Cant play current song
Error
reboot

978 Views
5 replies
0 likes

Superuser Contribution Autoplay not working

PlanPremium (Duo)CountryGermanyDeviceHuawei Honor 8, ComputerOperating SystemAndroid Version 7.0 and Windows 10 My Question or IssueThe autoplay feature does not work for me, despite it being activated. Spotify gave me the prompt it would automatical...

CuddlyGhost
Visitor
Plan Premium (Duo) Country Germany Device Huawei Honor 8, Computer Operating System Android Version 7.0 and Windows 10 My Question or Issue The autoplay feature does not work for me,...
2020-10-04 9:50:42 AM
2020-10-11 9:14:40 AM
Ivan
Spotify Legend
483 Views
1 replies
0 likes

483 Views
1 replies
0 likes

Friends Feed not working

PlanFreeCountryUSADeviceLaptopOperating SystemWindows 10 My Question or IssueI've seen this issue going on for 2 years. It's been happening to me for about 3 months or more now. The friends feed doesn't work for me. I have two friends on spotify, and...

Ghostb0rk
Regular
Plan Free Country USA Device Laptop Operating System Windows 10 My Question or Issue I've seen this issue going on for 2 years. It's been happening to me for about 3 months or more n...
2020-10-02 11:21:32 PM
2020-10-10 10:45:48 PM
Ghostb0rk
Regular
448 Views
8 replies
2 likes

448 Views
8 replies
2 likes

Solved!!Superuser Contribution Disable Local Files

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI want to disable Spotify from accessing my local audio files on the desktop app, but there s...

TheGreatPiggy
Newbie
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I want ...
2019-07-02 4:15:09 PM
2020-10-10 6:05:03 PM
demodul8
Regular
6701 Views
11 replies
0 likes

6701 Views
11 replies
0 likes

Superuser Contribution "The Spotify Application Is Not Responding" when starting up PC

PlanFreeCountry Germany Operating SystemWindows 10 My Question or IssueHello!I've been having this issue for a very long time. Whenever I start up my PC Spotify gives me an Error saying "The Spotify Application Is Not Responding" while Spotify actual...

Hatice_Kara
Casual Listener
Plan Free Country Germany Operating System Windows 10 My Question or Issue Hello! I've been having this issue for a very long time. Whenever I start up my PC ...
2018-09-23 11:52:10 AM
2020-10-10 5:56:28 PM
TheRubinMusic
Visitor
45814 Views
17 replies
1 likes

45814 Views
17 replies
1 likes

Superuser Contribution Musicxmatch font size is too big

Operating System(Windows 10) My Question or Issue Hi guys, I'm really loving reading the lyrics while I listen to them, but the question is: why is the font so big? How can I resize it? And is it possible to have the full lyrics?

abg88
Casual Listener
Operating System (Windows 10) My Question or Issue Hi guys, I'm really loving reading the lyrics while I listen to them, but the question is: why is the font so big? How can I resi...
2020-09-10 5:10:46 PM
2020-10-10 9:44:12 AM
Elena
Moderator
3169 Views
1 replies
17 likes

3169 Views
1 replies
17 likes

Superuser Contribution Connect a Device Reshuffles Playlist

When playing a playlist on the desktop with the shuffle option ON then using the "Connect a Device" to connect to a device (Amazon Echo) or back to the desktop, the playlist reshuffles replaying songs already played. It is not brought back to the beg...

ebasham
Newbie
When playing a playlist on the desktop with the shuffle option ON then using the "Connect a Device" to connect to a device (Amazon Echo) or back to the desktop, the playlist reshuffles replaying song...
2020-09-10 5:33:42 PM
2020-10-10 9:21:50 AM
Elena
Moderator
244 Views
1 replies
2 likes

244 Views
1 replies
2 likes

Superuser Contribution Keep offline music after reinstalling Windows 10.

PlanPremiumCountrySouth AfricaDevicePCOperating SystemWindows 10 My Question or IssueCan I backup the offline music folder (or maybe every folder linked to the Spotify app) to a secondary drive so that when I reinstall Windows 10 I just move the fold...

N-ichola-z
Regular
Plan Premium Country South Africa Device PC Operating System Windows 10 My Question or Issue Can I backup the offline music folder (or maybe every folder linked to the Spotify app) t...
2020-09-09 5:20:09 PM
2020-10-10 6:44:04 AM
N-ichola-z
Regular
278 Views
2 replies
2 likes

278 Views
2 replies
2 likes

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Desktop (Windows)

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