Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81088 Views

40 replies

68 likes

  • 81088 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

775953 Views

503 replies

64 likes

  • 775953 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18045 Views

19 replies

5 likes

  • 18045 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2792 Views

0 replies

4 likes

  • 2792 Views
  • 0 replies
  • 4 likes

Superuser Contribution What Happened to Social Share?

PlanPremiumCountryUSA DeviceMacBook 12" Early 2015Operating SystemMacOS Big Sur My Question or IssueWith the new update, when I click "Share" I only get two options: "Copy Song link" or "Copy embed code" - no more Twitter, Messenger, etc. What gives?

Regular

Plan Premium Country USA   Device MacBook 12" Early 2015 Operating System MacOS Big Sur   My Question or Issue With the new update, when I click "Share" I only get two options: "...

sbebiwan

Regular

1180 Views

7 replies

1 likes

  • 1180 Views
  • 7 replies
  • 1 likes

Superuser Contribution Windows XP

I have an old PC with Windows XP on it. The version of Spotify it has is still 1.0.20.101 Lately I've noticed that when I'm playing or displaying a playlist, it immediately switches to the Browse page. Is there a way to fix this via any settings? My ...

Casual Listener

I have an old PC with Windows XP on it. The version of Spotify it has is still 1.0.20.101   Lately I've noticed that when I'm playing or displaying a playlist, it immediately switches to the B...

spotify95

Regular

12781 Views

6 replies

0 likes

  • 12781 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify connection status depends on Windows connection state

PlanPremium (Family)CountryGermanyDeviceCustom Build PCOperating SystemWindows 10 Pro (2004) My Question or IssueI figured out, that spotify says it's offline even when I have internet connection. I first thought it is a problem with the store app. S...

Casual Listener

Plan Premium (Family) Country Germany Device Custom Build PC Operating System Windows 10 Pro (2004)   My Question or Issue I figured out, that spotify says it's offline even when I hav...

KrHeLiX

Visitor

2038 Views

5 replies

2 likes

  • 2038 Views
  • 5 replies
  • 2 likes

Superuser Contribution [Desktop][Other] Lyrics desktop presentation

The lyrics on the mobile is great, can we replicate the behavior on the desktop?The things that bother me in the desktop are:- Unsynced songs lyrics;- The horizontal position of the line changing; ## Unsynced songs lyrics; In the first "problem" we c...

Casual Listener

The lyrics on the mobile is great, can we replicate the behavior on the desktop? The things that bother me in the desktop are: - Unsynced songs lyrics; - The horizontal position of the line ch...

Novy

Moderator

2206 Views

3 replies

2 likes

Desktop
Other
  • 2206 Views
  • 3 replies
  • 2 likes

Superuser Contribution I do not want to connect to facebook

I do not want to log in with facebook, but there is literally no way to close this tab. How do I get rid of this banner?

Visitor

I do not want to log in with facebook, but there is literally no way to close this tab. How do I get rid of this banner?

Eni

Moderator

421 Views

1 replies

0 likes

  • 421 Views
  • 1 replies
  • 0 likes

Superuser Contribution Public playlists page shows private playlists

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueHi, This relates to the desktop app on Windows. Several of the playlists listed on my Public Profile page are private and should not be listed. As you can see from the image be...

Casual Listener

Plan Premium Country Australia Operating System Windows 10   My Question or Issue Hi,   This relates to the desktop app on Windows. Several of the playlists listed on my  Pub...

Alex

Spotify Legend

518 Views

1 replies

1 likes

Desktop
Playlists
  • 518 Views
  • 1 replies
  • 1 likes

Superuser Contribution Windows desktop Spotify and IOS don't show my Zeppelin Air

PlanPremiumCountry Device(iPhone 6s)Operating System(Windows 10) My Question or Issue I have just tried to use Spotify on my Bowers & Wilkins Zeppelin Air but neither my iPhone 6s nor my Windows Spotify will show the Zeppelin Air to allow me to send ...

Casual Listener

Plan Premium Country   Device (iPhone 6s) Operating System (Windows 10)   My Question or Issue  I have just tried to use Spotify on my Bowers & Wilkins Zeppelin Air but n...

Alex

Spotify Legend

1226 Views

4 replies

0 likes

Spotify for Windows 10
Zeppelin Air
  • 1226 Views
  • 4 replies
  • 0 likes

[Desktop][Developer] Memory leak and soft-crash of the new desktop app

Below I have documented some steps to reliably reproduce a memory leak and soft-crash of the new desktop app. The Issue does not appear on the old version of the app (1.1.56.595.g2d2da0de) when running the old UI via the ui.experience_override="class...

Regular

Below I have documented some steps to reliably reproduce a memory leak and soft-crash of the new desktop app.   The Issue does not appear on the old version of the app (1.1.56.595.g2d2da0de) w...

533 Views

0 replies

3 likes

Desktop
Developer
  • 533 Views
  • 0 replies
  • 3 likes

Solved!!Superuser Contribution Spotify windows 10 app not working

PlanPremiumCountryNew ZealandOperating SystemWindows 10 My Question or IssueSpotify on Windows 10 won't play any music at all. It comes up with a message saying "Spotify can't play this right now. If you have the file on your computer you can import ...

Casual Listener

Plan Premium Country New Zealand Operating System Windows 10   My Question or Issue Spotify on Windows 10 won't play any music at all.  It comes up with a message saying "Spotify ca...

ljuch

Casual Listener

3199 Views

4 replies

0 likes

  • 3199 Views
  • 4 replies
  • 0 likes

Superuser Contribution i don´t have the option Show my recently played artists

PlanFreeCountryargentinaDevice Samsung Galaxy 9Operating System Windows 10 in the app i don´t have the option Show my recently played artists

Visitor

Plan Free Country argentina Device  Samsung Galaxy 9 Operating System  Windows 10   in the app i don´t have the option Show my recently played artists  

CarlosE

Spotify Legend

549 Views

1 replies

0 likes

  • 549 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album and track info from different artists

PlanFreeCountryUkraineDevicePCOperating SystemWindows 10Sportify version (for desktop):1.1.63.568.gda8cb5ac-a My Question or IssueI've sent my brother two songs:https://open.spotify.com/album/1Gpzu0p68TcaXB8TIe5CDbhttps://open.spotify.com/track/0yhss...

Newbie

Plan Free Country Ukraine Device PC Operating System Windows 10 Sportify version (for desktop): 1.1.63.568.gda8cb5ac-a   My Question or Issue I've sent my brother two songs: https:/...

Jeremy

Spotify Legend

1083 Views

1 replies

1 likes

  • 1083 Views
  • 1 replies
  • 1 likes

New desktop UI, how do I change it back to the old?

Plan Premium Country US Operating System Windows 10 My Question or Issue I signed out of all accounts and came back to my desktop app looking like the Web Player Version, when right before it was the old interface. I can't stand this new interface an...

Gig Goer

Plan Premium Country US  Operating System Windows 10  My Question or Issue  I signed out of all accounts and came back to my desktop app looking like the Web Player Versi...

tjoynt

Newbie

27167 Views

28 replies

71 likes

Desktop
Windows
Windows 10
  • 27167 Views
  • 28 replies
  • 71 likes

Solved!!Superuser Contribution switching to the home page automatically 3 times a day

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhy is the program switching to the home page automatically 3 times a day? This is something that changed with the last update. This is so annoying, I can be in the middle of...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Why is the program switching to the home page automatically 3 times a day? This is something that ...

Julian

Moderator

1064 Views

3 replies

0 likes

  • 1064 Views
  • 3 replies
  • 0 likes

Superuser Contribution I need recently played artists back, It's been removed since the UI update.

Since it's been removed I have to scroll my entire library to find a particular artist I listened recently.

Newbie

Since it's been removed I have to scroll my entire library to find a particular artist I listened recently.

CarlosE

Spotify Legend

398 Views

1 replies

1 likes

Desktop
  • 398 Views
  • 1 replies
  • 1 likes

Superuser Contribution Desktop app constantly crashing

Plan: PremiumCountry: Philippines DeviceDesktop | Windows PCAMD Ryzen 3700x | 32gb RAM | ROG Strix B550-AOperating SystemWindows 10 Pro (20H2 Build 19042.928) My Question or IssueDesktop app is constantly crashing after playing something for 5 minute...

Newbie

Plan: Premium Country: Philippines   Device Desktop | Windows PC AMD Ryzen 3700x | 32gb RAM | ROG Strix B550-A Operating System Windows 10 Pro (20H2 Build 19042.928)   My Questio...

borkizorki

Casual Listener

812 Views

5 replies

8 likes

  • 812 Views
  • 5 replies
  • 8 likes

Solved!!Superuser Contribution Spotify client keeps losing connection

PlanPremiumDevicePCOperating SystemWindows 10 So, my PC client keeps losing connection even though everything's fine with the connectivity. It usually happens after about 1 hour of running (I always keep it on in the background, playing or not). Shut...

Newbie

Plan Premium Device PC Operating System Windows 10   So, my PC client keeps losing connection even though everything's fine with the connectivity. It usually happens after about 1 hour of...

CarlosE

Spotify Legend

1206 Views

1 replies

0 likes

  • 1206 Views
  • 1 replies
  • 0 likes

Superuser Contribution the music does not play, stuck at 0:00

I am not the only one with this error. https://www.reddit.com/r/spotify/comments/onpao9/every_song_stuck_at_000_and_not_working/https://www.reddit.com/r/spotify/comments/onylsl/songs_stuck_at_000_on_pc/So it's been over 20 hours and still no fix - fo...

Music Fan

I am not the only one with this error.   https://www.reddit.com/r/spotify/comments/onpao9/every_song_stuck_at_000_and_not_working/ https://www.reddit.com/r/spotify/comments/onylsl/songs_s...

Jeremy

Spotify Legend

3753 Views

4 replies

7 likes

  • 3753 Views
  • 4 replies
  • 7 likes

Spotify Desktop app resizes window

I've noticed recently that when I minimise Spotify to the task bar, after opening it up again, it forgets that resized the app and resets it to the original size. This forces me to have to resize the window each time I minimise it. This is quite frus...

Casual Listener

I've noticed recently that when I minimise Spotify to the task bar, after opening it up again, it forgets that resized the app and resets it to the original size.  This forces me to have to resi...

585 Views

0 replies

0 likes

App & Features
  • 585 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Desktop][Podcasts] Make offline listening of podcasts run smoother

Sometimes I will save podcasts onto my laptop so I can listen to them while not being connected to WiFi, but I have not been able to start any podcast while in offline mode. I can start listening to my podcasts in online mode then switch to offline a...

Visitor

Sometimes I will save podcasts onto my laptop so I can listen to them while not being connected to WiFi, but I have not been able to start any podcast while in offline mode. I can start listening to ...

CarlosE

Spotify Legend

375 Views

1 replies

0 likes

  • 375 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] bring back the 'sort playlist by recently added' option

please, please please bring back the 'sort playlist by recently added' option.Or have the custom sort playlist option, show recently added songs at the "top" of the playlist page!Otherwise, trying to find a song that was recently added to a playlist ...

Newbie

please, please please bring back the 'sort playlist by recently added' option. Or have the custom sort playlist option, show recently added songs at the "top" of the playlist page! Otherwise, tryin...

Novy

Moderator

743 Views

2 replies

7 likes

Desktop
  • 743 Views
  • 2 replies
  • 7 likes