Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11962 Views

105 replies

47 likes

  • 11962 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1417 Views

15 replies

2 likes

Possible Bug
  • 1417 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

bluehallon

Casual Listener

3509 Views

39 replies

2 likes

  • 3509 Views
  • 39 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9017 Views

0 replies

4 likes

  • 9017 Views
  • 0 replies
  • 4 likes

Spotify stopped reacting to Multi Media keyboard after new version

Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my keyboard.Play/Pause, Next Song / Previous Song.It used to work...

Casual Listener

Premium - Belgium - PC - Win 10 - Spotify for Windows - 1.1.67.586.gbb5ef64e   Since auto install of most recent version ( a few moments ago) spotify does not react to multimedia keys on my ke...

dinomight

Spotify Star

587 Views

1 replies

0 likes

  • 587 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Cover Resolution

Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.

Composer

Hey everyone, the desktop app (windows 10) is recently acting weird. The album cover at the bottom left is low quality and I don't know why.

MafeG

Spotify Legend

1134 Views

3 replies

0 likes

  • 1134 Views
  • 3 replies
  • 0 likes

Desktop App Feedback thread

Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore it once again.

Regular

Since the comments from the "official" feedback thread are no longer shows up in the "latest comments" section, i'm starting this thread so people can share their feedback and spotify team can ignore...

Other_Self

Regular

3171 Views

10 replies

12 likes

ignored feedback
  • 3171 Views
  • 10 replies
  • 12 likes

Solved!!Superuser Contribution GUI failure, Mutant File

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueGood Afternoon,For the past year or so I have been encountering an issue that results in GUI failure. Recently I saw a post on reddit about people finding fixes to issues and...

Newbie

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Good Afternoon, For the past year or so I have been encountering an issue that results in GUI fai...

Alex

Spotify Legend

1296 Views

1 replies

0 likes

GUI failure
  • 1296 Views
  • 1 replies
  • 0 likes

Superuser Contribution My Spotify doesn't work

I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and then I checked the firewall and everything was ok. Nex...

Newbie

I installed Spotify from the Microsoft Store and I ran it. I tried to log in putting my email and password but there was an error concerning the proxy or the firewall. I deactivated the proxy and the...

Novy

Moderator

531 Views

1 replies

1 likes

  • 531 Views
  • 1 replies
  • 1 likes

Superuser Contribution How do I clear my Shortcuts, Recently Played, and Top Shows

I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing. I would like to delete Shortcuts, Recently Played and Top Shows when I close Spotify. Or better yet remove them altogether. It ...

Roadie

I have some podcasts that are showing up on my home screen when I login and my family sees it which is quite embarrassing.  I would like to delete Shortcuts, Recently Played and Top Shows when I...

brentroraback

Visitor

23409 Views

12 replies

48 likes

  • 23409 Views
  • 12 replies
  • 48 likes

Solved!!Superuser Contribution Spotify for Windows 10 Store will lose it playing track If there is a update.

PlanPremiumCountryVietnamDeviceWindows 10 PC latest update (Version 21H1)Operating SystemWindows 10 Version 21H1 My Question or IssueIf Spotify was playing something but then It had to restart for a update available in Windows Store It would lose It'...

Regular

  Plan Premium Country Vietnam Device Windows 10 PC latest update (Version 21H1) Operating System Windows 10 Version 21H1   My Question or Issue If Spotify was playing something ...

CarlosE

Spotify Legend

1106 Views

3 replies

1 likes

  • 1106 Views
  • 3 replies
  • 1 likes

Superuser Contribution Users Not Showing Up on Friend Activity Feed While Listening to Blend Playlists

PlanPremiumCountryBrazilDeviceGalaxy S20 and a Windows DesktopOperating SystemAndroid 11 and Windows 10 My issue is that If I am listening to a playlist created by the Blend function, only me and the person whom I blended with can see my activities o...

Casual Listener

Plan Premium Country Brazil Device Galaxy S20 and a Windows Desktop Operating System Android 11 and Windows 10   My issue is that If I am listening to a playlist created by the Ble...

CarlosE

Spotify Legend

4784 Views

4 replies

1 likes

Blend
blend playlist
Friend Activity
Friend Activity Feed
  • 4784 Views
  • 4 replies
  • 1 likes

Superuser Contribution Get 'Spotify can't play this right now. If you have the file on your computer you can import it'

PlanPremiumCountryUKDeviceDell Inspiron 3585Operating SystemWindows 10 Home 21H1 My Question or IssueStarted getting 'Spotify can't play this right now. If you have the file on your computer you can import it' message for all files yesterday. Works O...

Casual Listener

Plan Premium Country UK Device Dell Inspiron 3585 Operating System Windows 10 Home 21H1   My Question or Issue Started getting 'Spotify can't play this right now. If you have the ...

Ver

Spotify Legend

1078 Views

5 replies

1 likes

  • 1078 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify Desktop queue refresh

I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn't. The whole queue aside from the now playing goes ...

Music Fan

I'm in my Queue on Spotify Desktop 1.1.66.580 on W10 and when I skip through a song the queue refreshes. It takes a second for it to happen but my question is why is it doing this? It really shouldn'...

Alex

Spotify Legend

690 Views

1 replies

0 likes

  • 690 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Message to a friend

PlanFreeCountrySlovakiaDeviceDesktop ComputerOperating SystemWindows 10My Question or IssueHello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it probably isn't his name on spotify. Please help me

Newbie

Plan Free Country Slovakia Device Desktop Computer Operating System Windows 10 My Question or Issue Hello, i wanna write a message to friend, how Can I do it?, I know his nickname, but it pr...

Eni

Moderator

761 Views

1 replies

0 likes

  • 761 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Recommendation list refresh bug

Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page.When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as I usually like to go through all the recommendations ...

Newbie

Sorry if this is the wrong place to post this. I couldn't find a dedicated bug report page. When I add a song from the recommended list to my playlist, the whole list refreshes. This is annoying as ...

CarlosE

Spotify Legend

668 Views

1 replies

1 likes

Desktop
Playlists
  • 668 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Wired headphones can't play/pause with the buttons

PlanPremiumCountryHKDeviceHPOperating SystemWindows 10 My Question or IssueI have some apple headphones and can't play/pause with the wired headphones, wireless work fine but wired can't play/pause

Newbie

Plan Premium Country HK Device HP Operating System Windows 10   My Question or Issue I have some apple headphones and can't play/pause with the wired headphones, wireless work fine but...

Eni

Moderator

3935 Views

1 replies

0 likes

  • 3935 Views
  • 1 replies
  • 0 likes

Superuser Contribution If the computer goes into hibernation, and then exits, ui spotify completely breaks down.

PlanPremiumCountryUkraine/GermanyDeviceMS GS65 Stealth Thin 8RFOperating SystemWindows 10 x64 21H1 My Question or IssueIf the computer goes into hibernation, and then exits, ui spotify completely breaks down.In archive videoscreen mkv with trouble.

Casual Listener

Plan Premium Country Ukraine/Germany Device MS GS65 Stealth Thin 8RF Operating System Windows 10 x64 21H1   My Question or Issue If the computer goes into hibernation, and then ex...

CarlosE

Spotify Legend

554 Views

1 replies

0 likes

  • 554 Views
  • 1 replies
  • 0 likes

Superuser Contribution Show all 'Made for you' Playlists

PlanPremiumCountryUKDevicePCOperating SystemWin10Version1.1.58.820.g2ae50076-a My Question or IssueCurrently in my 'Made for' section on my homepage I seeDaily Mix 1Daily Mix 2Daily Mix 3Daily Mix 6Daily WellnessAnd there seems to be no way of access...

Casual Listener

Plan Premium Country UK Device PC Operating System Win10 Version 1.1.58.820.g2ae50076-a   My Question or Issue Currently in my 'Made for' section on my homepage I see Daily Mix 1 D...

Eni

Moderator

4508 Views

13 replies

2 likes

Discover Weekly
made for you
Release Radar
  • 4508 Views
  • 13 replies
  • 2 likes

Superuser Contribution Spotify Friend Activity replaced with crummy facebook friend feed over night?

My Question or IssueWas listening to some music last night and closed Spotify, vividly remembering being able to see all my friend's listening activity and the songs they like, which is a very important feature to me, however this morning when I open...

Casual Listener

My Question or Issue Was listening to some music last night and closed Spotify, vividly remembering being able to see all my friend's listening activity and the songs they like, which is a very impo...

Xenia

Spotify Legend

5796 Views

15 replies

11 likes

  • 5796 Views
  • 15 replies
  • 11 likes

Solved!!Superuser Contribution Stuck on Shuffle+Can't Choose Songs When Broadcasting to Echo Dot

PlanUnlimitedCountryUSADeviceDesktop ComputerOperating SystemWindows 10 My Question or Issue This issue showed up when using the Spotify Desktop Client. I was choosing to broadcast to my Echo Dot, and at the conclusion of a song (not the last song on...

Casual Listener

Plan Unlimited Country USA Device Desktop Computer Operating System Windows 10   My Question or Issue   This issue showed up when using the Spotify Desktop Client.  I was ch...

Xenia

Spotify Legend

1854 Views

5 replies

0 likes

  • 1854 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Windows] App cannot play at certain Bit Depth and Sample Rate

PlanPremiumCountryUSDevicePersonal Built ComputerOperating SystemWindows 10 My Question or IssueThe desktop app cannot play anything when my output device is set to 32 bit, 384000 Hz or 32 bit, 352800 Hz. I get the error message "Spotify can't play t...

Casual Listener

Plan Premium Country US Device Personal Built Computer Operating System Windows 10   My Question or Issue The desktop app cannot play anything when my output device is set to 32 bit, 3...

CarlosE

Spotify Legend

1187 Views

3 replies

1 likes

  • 1187 Views
  • 3 replies
  • 1 likes

Superuser Contribution Podcasts filter

Hi, how can I filter in Desktop app already played podcast and show only new one without clicking on each podcast?

Newbie

Hi, how can I filter in Desktop app already played podcast and show only new one without clicking on each podcast?

Elena

Moderator

1581 Views

3 replies

0 likes

  • 1581 Views
  • 3 replies
  • 0 likes

I can't see my friends on the right of my screen any more, there is only a facebook login option.

When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you

Casual Listener

When I log into facebook it just says I have no spotify friends - I do and I have had them for some time. How can I get my spotify back to normal? thank you 🙂  

Douchiest_Cabin

Community Legend

1211 Views

3 replies

1 likes

  • 1211 Views
  • 3 replies
  • 1 likes