Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • James335
  • Casual Listener
  • 61636 Views
  • 78 replies
  • 27 likes
  • 61636 Views
  • 78 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • rednblu
  • Roadie
  • 84096 Views
  • 278 replies
  • 22 likes
  • 84096 Views
  • 278 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6003 Views
  • 1 replies
  • 6 likes
  • 6003 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 146285 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 146285 Views
  • 0 replies
  • 26 likes

Superuser Contribution this new Spotify update is flat-out ridiculous

why did you remove the ability to hide tracks? why did you remove Hide track feature? I'm starting to see a whole lot of unavailable tracks in my playlist. I don't see any way to remove it whatsoever. also why did you remove scan local disk feature

  • Gig Goer
  • why did you remove the ability to hide tracks?  why did you remove Hide track feature?  I'm starting to see a whole lot of unavailable tracks in my playlist. I don't see any way t...
  • Alex
  • Spotify Legend
  • 362 Views
  • 1 replies
  • 0 likes
  • 362 Views
  • 1 replies
  • 0 likes

Superuser Contribution Poor performance in general

I tried today to continue to update and maintain my playlists. Unfortunately, the display of the playlists since the update takes quite a long time, after deleting a playlist, the whole application jumps back to "Libary / Bibilothek", which also mean...

  • Gig Goer
  • I tried today to continue to update and maintain my playlists. Unfortunately, the display of the playlists since the update takes quite a long time, after deleting a playlist, the whole application j...
  • Alex
  • Spotify Legend
  • 521 Views
  • 5 replies
  • 0 likes
  • 521 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Reverse order playlist filter no longer available?

PlanPremiumCountryUKDeviceASUS Zenbook (laptop)Operating SystemWindows My Question or IssueNow the Spotify desktop app has changed to 'Spotify Premium' I cannot seem to order my playlist from newest song to oldest? When I select 'date added' as an or...

  • Regular
  • Plan Premium Country UK Device ASUS Zenbook (laptop) Operating System Windows   My Question or Issue Now the Spotify desktop app has changed to 'Spotify Premium' I cannot seem to order...
  • Alex
  • Spotify Legend
  • 5704 Views
  • 28 replies
  • 4 likes
  • Help
  • 5704 Views
  • 28 replies
  • 4 likes

Superuser Contribution add queue to playlist is duplicating songs

PlanPremiumCountryUnited StatesDeviceThinkPad T580Operating SystemWindows 10 My Question or IssueWhen I add my whole song queue to a playlist, it is adding each song twice. This only happens when I select all (CTRL-A) and Right Click -> Add to Playli...

  • Gig Goer
  • Plan Premium Country United States Device ThinkPad T580 Operating System Windows 10   My Question or Issue When I add my whole song queue to a playlist, it is adding each song twice. T...
  • Alex
  • Spotify Legend
  • 811 Views
  • 5 replies
  • 0 likes
  • 811 Views
  • 5 replies
  • 0 likes

Superuser Contribution Desktop and cell phone don't syncronize

PlanPremiumCountryBrazilDevice(Desktop - Windows 10 Pro) My Question or IssueI can't connect my desktop with my phone. I'm able to listen to two different songs at the same time.I reinstalled Spotify in both devices, logged out and relogged in and no...

  • Casual Listener
  • Plan Premium Country Brazil Device (Desktop - Windows 10 Pro)   My Question or Issue I can't connect my desktop with my phone. I'm able to listen to two different songs at the same time....
  • CarlosE
  • Moderator
  • 494 Views
  • 7 replies
  • 0 likes
  • 494 Views
  • 7 replies
  • 0 likes

Superuser Contribution Bug while searching for songs to add to a playlist.

PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueWhen in a playlist if I use the "find more" button, which lets me search for songs, when I try to play a song that pops up, it will stop playing whatever is already p...

  • Visitor
  • Plan Premium Country USA Device Windows PC Operating System Windows 10   My Question or Issue When in a playlist if I use the "find more" button, which lets me search for songs, when I...
  • Eni
  • Moderator
  • 310 Views
  • 1 replies
  • 0 likes
  • 310 Views
  • 1 replies
  • 0 likes

Superuser Contribution Downgrade or switching back UI

PlanPremiumCountryHungaryDeviceDesktop PCOperating SystemWindows 10 My Question or Issue Hi! I would like to ask whether I could downgrade the Windows desktop app, or switch back to the previous UI somehow?P.S.: Am I the only one who thinks it was pe...

  • Casual Listener
  • Plan Premium Country Hungary Device Desktop PC Operating System Windows 10   My Question or Issue   Hi! I would like to ask whether I could downgrade the Windows desktop ap...
  • CarlosE
  • Moderator
  • 732 Views
  • 5 replies
  • 15 likes
  • 732 Views
  • 5 replies
  • 15 likes

Superuser Contribution Installing the previous version (March / April 2021)

I'm now in my ninth year of using Spotify, but the GUI on the desktop version is getting more and more harrowing.Is there any way to go back to the old version (until about April)?Everything runs even slower than before (sometimes very, very extreme)...

  • Gig Goer
  • I'm now in my ninth year of using Spotify, but the GUI on the desktop version is getting more and more harrowing. Is there any way to go back to the old version (until about April)? Everyth...
  • Eni
  • Moderator
  • 305 Views
  • 1 replies
  • 1 likes
  • 305 Views
  • 1 replies
  • 1 likes

Spotify has graphical artifacts when using MSI Afterburner

PlanPremiumCountryUSADeviceGTX 1060 3GBOperating SystemWindows 10 Version 10.0.19042 Build 19042My Question or IssueI overclock my GPU with MSI afterburner, which has been for a year now. But recently Spotify updated and now I get graphical artifacts...

  • Visitor
  • Plan Premium Country USA Device GTX 1060 3GB Operating System Windows 10 Version 10.0.19042 Build 19042 My Question or Issue I overclock my GPU with MSI afterburner, which has been for ...
  • AeroZ
  • Composer
  • 593 Views
  • 1 replies
  • 0 likes
  • graphical
    MSI Afterburner
  • 593 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Windows app scanning hard drive

PlanPremiumDeviceWindows 10 (app) desktop My Question or IssueEverytime the spotify app starts (on start up) I can see it thrashing the hard drive, looking at task manager confirms it's hammering my hard drive. I don't want apps stalking through my h...

  • Casual Listener
  •   Plan Premium Device Windows 10 (app) desktop   My Question or Issue Everytime the spotify app starts (on start up) I can see it thrashing the hard drive, looking at task manager co...
  • uncajesse
  • Music Fan
  • 3755 Views
  • 16 replies
  • 0 likes
  • 3755 Views
  • 16 replies
  • 0 likes

Solved!!Superuser Contribution Spotify unable to play songs (after 1st) from playlist + broken website

PlanPremiumCountryAustraliaDevicePCOperating SystemWindows 10x64My Question or IssueActual behaviour:When I double click a playlist or open playlist and double click/select one of the songs and press "play", spotify plays songs outside of my playlist...

  • Casual Listener
  • ...laylist before attempting to play similar songs, outside of the playlist. Broken website The second issue is that I cannot get to https://community.spotify.com/t5/forums/postpage/board-id/desktop_windows...
  • Elena
  • Moderator
  • 838 Views
  • 3 replies
  • 0 likes
  • 838 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Select All on Liked Songs on Desktop only selects some songs, possibly linked to shuffle issues

Premium, UK, Windows 10 Pro Education version 1903.Spotify version 1.1.32.618.gda5638a6Problem has existed since at least 24th December 2019 When I go into Liked Songs on Spotify Desktop for Windows, then hit Ctrl + A, it only selects the top 100 son...

  • Music Fan
  • Premium, UK, Windows 10 Pro Education version 1903. Spotify version 1.1.32.618.gda5638a6 Problem has existed since at least 24th December 2019     When I go into Liked Songs o...
  • kpwxx
  • Music Fan
  • 1954 Views
  • 4 replies
  • 3 likes
  • 1954 Views
  • 4 replies
  • 3 likes

Shuffle Algorithm is not great at all is not great at all

Hi I got three times the same song in less than a couple of hours on an over 7h playlist. It's not limited to web player, it's also Android and iOS. it's the shuffle than need a review. thanks

  • Visitor
  • Hi   I got three times the same song in less than a couple of hours on an over 7h playlist. It's not limited to web player, it's also Android and iOS. it's the shuffle than need a review. &nb...
  • 180 Views
  • 0 replies
  • 3 likes
  • 180 Views
  • 0 replies
  • 3 likes

Solved!! Hide friends activity right bar

PlanPremiumCountrySpain DevicePCOperating SystemWindows 10 My Question or Issue Is there anyway to hide friends's activity right bar?I haven't connected spotify to facebook and I don`t have prevision to do this, I haven`t FB account in fact...So... t...

  • Newbie
  • Plan Premium Country Spain   Device PC Operating System Windows 10   My Question or Issue   Is there anyway to hide friends's activity right bar? I haven't connected ...
  • Ximzend
  • Spotify Star
  • 1124 Views
  • 1 replies
  • 0 likes
  • 1124 Views
  • 1 replies
  • 0 likes

Superuser Contribution The decline of Spotify

Premium / US Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThanks Billy-JI have been a premium member for over 5 years. About 2500 songs in my songs file. But now content is disapp...

  • Regular
  •   Premium / US  Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or IssueThanks Billy-J I have been a premium...
  • Mihail
  • Spotify Legend
  • 697 Views
  • 1 replies
  • 3 likes
  • The decline of Spotify
  • 697 Views
  • 1 replies
  • 3 likes

Superuser Contribution New UI - Only 25 releases appearing when loading Singles and EPs discography

Device - Surface book 2Operating SystemWindows 10 My Spotify updated to the new UI this morning. While familiarizing myself with it, I was viewing artists with large discographies and noted that the Singles/EPs are not fully loading, and stop at 25 i...

  • Roadie
  • Device - Surface book 2 Operating System Windows 10   My Spotify updated to the new UI this morning. While familiarizing myself with it, I was viewing artists with large discographies and no...
  • Xenia
  • Moderator
  • 372 Views
  • 1 replies
  • 0 likes
  • 372 Views
  • 1 replies
  • 0 likes

Is it possible to jump to a specific song in a playlist with the new update?

I don't particularly hate the new update but it did remove one feature I use constantly. You used to be able to search within a playlist for a track, click on that track, and then exit search mode to jump to that track's position in the playlist. Thi...

  • Newbie
  • I don't particularly hate the new update but it did remove one feature I use constantly. You used to be able to search within a playlist for a track, click on that track, and then exit search mode to...
  • 383 Views
  • 0 replies
  • 1 likes
  • 383 Views
  • 0 replies
  • 1 likes

[Desktop] Bring back the indicator of much of a podcast episode I listened.

I turn off the app once because it doesn't really matter, and I'm welcomed with the new layout, I hate it, please bring the old one back? But if you want to keep it so bad, at least add back that little bar that shows how much of you've listened to s...

  • Casual Listener
  • I turn off the app once because it doesn't really matter, and I'm welcomed with the new layout, I hate it, please bring the old one back? But if you want to keep it so bad, at least add back that lit...
  • 135 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 135 Views
  • 0 replies
  • 0 likes

Superuser Contribution Help with desktop spotify app opening the browser version instead in the desktop app.

Everything was fine until today I opened the app and now its a browser player instead of the normal desktop app , it doesn't open the browser version in browser it open the browser version in the desktop app. I tried reinstalling it did nothing.

  • Visitor
  • Everything was fine until today I opened the app and now its a browser player instead of the normal desktop app , it doesn't open the browser version in browser it open the browser version in the des...
  • CarlosE
  • Moderator
  • 734 Views
  • 3 replies
  • 0 likes
  • 734 Views
  • 3 replies
  • 0 likes

[Desktop] idea - fix recently played

my recently played has been broken for months. it is inaccurate. i have never listened to my recently played songs/playlists. it always resets to the same songs/playlist when I exit the app or update it. my idea is to fix this bug. thanks

  • Newbie
  • my recently played has been broken for months. it is inaccurate. i have never listened to my recently played songs/playlists. it always resets to the same songs/playlist when I exit the app or update...
  • 218 Views
  • 0 replies
  • 0 likes
  • Desktop
  • 218 Views
  • 0 replies
  • 0 likes