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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1751 Views

0 replies

2 likes

  • 1751 Views
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  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

146456 Views

83 replies

27 likes

  • 146456 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

131472 Views

294 replies

22 likes

  • 131472 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11026 Views

1 replies

6 likes

  • 11026 Views
  • 1 replies
  • 6 likes

Superuser Contribution Can't Edit My Own Collaborative Playlist (Bug)

I can edit the title and description, but most options from the drop down menu have disappeared (see attached screenshot). The playlist is finalised between collaborators, and I would like to untick the Collaborative option and make the playlist publ...

Music Fan

I can edit the title and description, but most options from the drop down menu have disappeared (see attached screenshot).   The playlist is finalised between collaborators, and I would like t...

CarlosE

Spotify Legend

1573 Views

7 replies

0 likes

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Superuser Contribution Volume ~5% on start up

PlanPremiumCountryUkraineDevicePCOperating SystemWindows 10 My Question or IssueNot so long ago my Spotify volume started changing to ~5% when I start my PC. The volume level in Windows is fine, same as in my browser. But I have to increase the volum...

Casual Listener

  Plan Premium Country Ukraine Device PC Operating System Windows 10   My Question or Issue Not so long ago my Spotify volume started changing to ~5% when I start my PC. The volu...

Jeremy

Spotify Legend

426 Views

1 replies

0 likes

  • 426 Views
  • 1 replies
  • 0 likes

Superuser Contribution Ready to ditch Spotify and stick with Qobuz

Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, mapping it to go through my desktop to pickup the s...

Newbie

Using Spotify Desktop app, how in the freaking world do I set it to default NOT to repeat every damned song I play? This is freaking idiotic design. I am so sick of starting a playlist on my iphone, ...

Jeremy

Spotify Legend

419 Views

1 replies

1 likes

  • 419 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs Play out of order when playlist is sorted by Artist

PlanPremiumCountryUnited StatesOperating SystemWindows 101.1.53.608.g7ed9c03a-a My Question or IssueWhenever I sort a playlist by Artist, which is how I almost always keep them sorted, the songs play out of order. How do I get it to play the songs in...

Gig Goer

Plan Premium Country United States Operating System Windows 10 1.1.53.608.g7ed9c03a-a   My Question or Issue Whenever I sort a playlist by Artist, which is how I almost always keep them...

Novy

Moderator

2564 Views

18 replies

0 likes

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  • 18 replies
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Superuser Contribution Where are the language files located?

Hey guys! So recently, Spotify started to use the annoying gender *. I want to edit my language files to get rid of it, but I do not know how. Can anyone direct me to the appropriate directory to fix this? I found some language files in %APPDATA% but...

Regular

Hey guys!   So recently, Spotify started to use the annoying gender *.    I want to edit my language files to get rid of it, but I do not know how.   Can anyone direct me to...

CarlosE

Spotify Legend

643 Views

3 replies

1 likes

Gender
Help
Windows
  • 643 Views
  • 3 replies
  • 1 likes

Superuser Contribution Insanely slow executing the simplest function

My desktop app (windows, in the US) has been slowing down over the past year or so, i kept assuming it was throttling because of the insane number of playlists I've created over the years (~1-2k ish?...). This past week it has now slowed to a latency...

Newbie

My desktop app (windows, in the US) has been slowing down over the past year or so, i kept assuming it was throttling because of the insane number of playlists I've created over the years (~1-2k ish?...

Jeremy

Spotify Legend

516 Views

1 replies

0 likes

latency
slow app
  • 516 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't play with USB C Headphones

PlanPremium/FamilyCountryNetherlandsDeviceAsus UX510; i5-7200U; 20GB RAM; Samsung USB-C 3.5mm jack adapter; Realtek HD AudioOperating SystemWindows 10 My Question or IssueHello, since I bought my Galaxy S20 with USB C headpones, I'm using them too on...

Newbie

Plan Premium/Family Country Netherlands Device Asus UX510; i5-7200U; 20GB RAM; Samsung USB-C 3.5mm jack adapter; Realtek HD Audio Operating System Windows 10   My Question or Issue Hel...

Ver

Spotify Legend

3144 Views

1 replies

0 likes

  • 3144 Views
  • 1 replies
  • 0 likes

Dark user interface damages my eyes

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 8.1My Question or IssueIf I look at the Spotify app's user interface for more than about 20 seconds, I lose the ability to read text for several minutes. I have to keep my interactions with the ...

Music Fan

Plan Premium Country Canada Device PC Operating System Windows 8.1 My Question or Issue If I look at the Spotify app's user interface for more than about 20 seconds, I lose the ability to re...

402 Views

0 replies

3 likes

  • 402 Views
  • 0 replies
  • 3 likes

Superuser Contribution Spotify fails to respond to media buttons while out of focus after moderate runtime.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify seems to be having this bug for me where if I press a media button on my keyboard while Spotify is not in focus, it doesn't respond and then something else goes awry ...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Spotify seems to be having this bug for me where if I press a media button on my keyboard while Sp...

CarlosE

Spotify Legend

2736 Views

7 replies

2 likes

  • 2736 Views
  • 7 replies
  • 2 likes

Superuser Contribution Autoplay can't be turned off. I've reinstalled and rebooted Windows 10

PlanPremiumCountry USADevicePCOperating SystemWindows 10My Question or IssueI've tried everything to turn off Autoplay on my Windows 10 PC. Restarted. Uninstalled. Reinstalled. Nothing works. I don't have this problem with YouTube or other Spotify co...

Newbie

  Plan Premium Country  USA Device PC Operating System Windows 10 My Question or Issue I've tried everything to turn off Autoplay on my Windows 10 PC. Restarted. Uninstalled. Rein...

Alex

Spotify Legend

584 Views

2 replies

1 likes

  • 584 Views
  • 2 replies
  • 1 likes

Superuser Contribution Most Daniel Johnston songs removed: shifting to new label, glitch, or gone for now?

Some songs are randomly greyed out and the ones that aren't greyed out get skipped in a glitchy way. If Spotify removed this guy 4 days after I started listening to him I'm going to be upset. It only appears to be Daniel Johnston as of now. Edit: son...

Regular

Some songs are randomly greyed out and the ones that aren't greyed out get skipped in a glitchy way. If Spotify removed this guy 4 days after I started listening to him I'm going to be upset. It only...

nn7025

Casual Listener

6512 Views

10 replies

14 likes

  • 6512 Views
  • 10 replies
  • 14 likes

Solved!!Superuser Contribution Streaming Quality is Ignored

PlanPremium (Family)CountryCanadaOperating SystemWindows 10 20H2Spotify Version1.1.53.608.g7ed9c03a (Microsoft Store version) My Question or IssueI've noticed that Spotify Desktop will ignore the Streaming Quality setting and will use Auto anyways. I...

Casual Listener

Plan Premium (Family) Country Canada Operating System Windows 10 20H2 Spotify Version 1.1.53.608.g7ed9c03a (Microsoft Store version)   My Question or Issue I've noticed that Spotify ...

Ivan

Spotify Legend

5559 Views

18 replies

0 likes

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  • 0 likes

Can't click shuffle or loop

PlanPremiumDeviceDesktopOperating SystemWindows 10My Question or IssueSubject line says it all. I literally can't click shuffle or loop. They're there, but they don't do anything. Restarting doesn't fix. While I'm here, sometimes when using the searc...

Casual Listener

Plan Premium Device Desktop Operating System Windows 10 My Question or Issue Subject line says it all. I literally can't click shuffle or loop. They're there, but they don't do anything. Resta...

161 Views

0 replies

0 likes

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Superuser Contribution I am unable to drag and drop in my 'Liked Songs' (or anywhere) - is that right?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

Joan

Moderator

1844 Views

10 replies

2 likes

Position of songs
  • 1844 Views
  • 10 replies
  • 2 likes

Solved!!Superuser Contribution listen songs no page of artist and songs likés

PlanFreeCountryFranceDeviceDesktop HP Operating System Windows 10 version 20H2my screenshot is on the page community FlorianLB My Question or IssueWhen i listen a songs a page of artist for example Mozart : but Is not listen the songs. the section of...

Composer

Plan Free Country France Device Desktop HP  Operating System  Windows 10  version 20H2 my screenshot is on the page community FlorianLB   My Question or Issue When i li...

Alex

Spotify Legend

1438 Views

5 replies

0 likes

classical
songs
  • 1438 Views
  • 5 replies
  • 0 likes

Superuser Contribution Make selection in playlists work properly

Premium GermanyWindows PC My Question or IssueSelection does not work as user expect it: - Ctrl+A does not select all songs on longer lists. It probably only marks the part of the playlist that the spotify client has loaded yet.- Shift does not work ...

Roadie

Premium Germany Windows PC   My Question or Issue Selection does not work as user expect it:   - Ctrl+A does not select all songs on longer lists. It probably only marks the part of t...

JohnnyD4

Roadie

1208 Views

6 replies

1 likes

  • 1208 Views
  • 6 replies
  • 1 likes

Solved!! new version 1.1.53.608 app desktop spotify

Hello What new features for app desktop spotify for version 1.1.53.608 ?

Composer

Hello   What new features for app desktop spotify for version 1.1.53.608 ?    

Loxer

Community Legend

872 Views

1 replies

0 likes

Desktop
Spotify
updates
  • 872 Views
  • 1 replies
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Superuser Contribution Songs don't play on one account but they play on another account [DESKTOP]

PlanFreeCountryUnited Arab EmiratesDeviceLenovo LaptopOperating SystemWindows 10 My Question or IssueHello! I've had this spotify account for nearly 3 years and have been using the desktop app for 2 out of those 3 years. Until 3 months back, I could ...

Casual Listener

Plan Free Country United Arab Emirates Device Lenovo Laptop Operating System Windows 10   My Question or Issue Hello! I've had this spotify account for nearly 3 years and have been u...

Alex

Spotify Legend

1448 Views

3 replies

0 likes

Account
Desktop
quick reply
songs won't play
  • 1448 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Local Files won't update

PlanFreeCountryIsraelDeviceLaptopOperating SystemWindows 10 My Question or IssueI added an MP3 file to the folder Spotify takes the Local Files from. It was not added to the Spotify Local Files. I waited a lot, restarted my computer, tried adding dif...

Music Fan

Plan Free Country Israel Device Laptop Operating System Windows 10   My Question or Issue I added an MP3 file to the folder Spotify takes the Local Files from. It was not added to the ...

Creenel

Music Fan

2474 Views

12 replies

0 likes

  • 2474 Views
  • 12 replies
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Superuser Contribution Now playing bar disappeared

PlanPremiumCountryGreeceOperating SystemWindows 10 My Question or IssueHello,the past week or so when I use the web player on windows 10 the now-playing bar is gone. I've tried deleting my cookies but still nothing. The weird thing is that when i use...

Newbie

Plan Premium Country Greece Operating System Windows 10   My Question or Issue Hello, the past week or so when I use the web player on windows 10 the now-playing bar is gone. I've tried...

Eni

Moderator

1860 Views

1 replies

0 likes

Web Player
Windows
  • 1860 Views
  • 1 replies
  • 0 likes