Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50570 Views
77 replies
27 likes

50570 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76187 Views
271 replies
21 likes

76187 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5351 Views
1 replies
6 likes

5351 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145504 Views
0 replies
26 likes
Mac
Windows

145504 Views
0 replies
26 likes

Superuser Contribution Fullscreen progress bar not showing correct time

DevicePCOperating SystemWindows 10 My Question or IssueWhen in fullscreen, the seek bar (or the progress bar, whatever you want to call it) doesn't show time accurately at all once going into fullscreen - when there is a song change DURING fullscreen...

BoggyTheAmazing
Regular
Device PC Operating System Windows 10 My Question or Issue When in fullscreen, the seek bar (or the progress bar, whatever you want to call it) doesn't show time accurately at all once g...
2021-04-17 4:14:06 PM
2021-04-21 10:05:52 PM
Novy
Moderator
706 Views
3 replies
4 likes

706 Views
3 replies
4 likes

Solved!!Superuser Contribution Error "Spotify cant Play this right now ..." Because of Soundquality above 192000Hz

PlanFreeCountryGermanyDevicePC(FiiO K5 Pro over usb + DT 990 Pro)Operating SystemWindows 10 Pro20H2 (Build 19042.928) My Question or IssueFirst of all this issue got already solved but since then Spotify didn't do anything to fix it. https://communit...

Yukiteru
Visitor
Plan Free Country Germany Device PC (FiiO K5 Pro over usb + DT 990 Pro) Operating System Windows 10 Pro 20H2 (Build 19042.928) My Question or Issue First of all this issue got alre...
2021-04-20 6:14:02 PM
2021-04-21 8:56:47 PM
CarlosE
Moderator
1744 Views
1 replies
1 likes
bug
plsfix

1744 Views
1 replies
1 likes

Superuser Contribution minimizes games from full screen to windowed mode

Plan:PremiumCountry: Device: PCOperating System:Windows 10 My Question or IssueWhen I open an application in one screen or just use it, the game on the other screen just goes from full-screen mode to windowed mode and**bleep** happens ONLY WITH SPOTI...

LikeFace
Casual Listener
Plan:Premium Country: Device: PC Operating System:Windows 10 My Question or Issue When I open an application in one screen or just use it, the game on the other screen just goes ...
2021-04-20 12:11:17 PM
2021-04-21 4:31:39 PM
CarlosE
Moderator
454 Views
1 replies
0 likes

454 Views
1 replies
0 likes

New interface that is currently implemented issue

So currently using the new desktop version and i mostly love it until i noticed that if the app starts playing music from a generated list based on your last finished playlist, before you could click the image of the album/song on the bottom left and...

Bogdansilaghi91
Visitor
So currently using the new desktop version and i mostly love it until i noticed that if the app starts playing music from a generated list based on your last finished playlist, before you could click...
2021-04-21 11:35:26 AM
151 Views
0 replies
0 likes

151 Views
0 replies
0 likes

Solved!!Superuser Contribution Spotify Won't Update

Hi, I am trying to update my Spotify desktop app (Microsoft Store) for a month now because I really liked the new UI but here is the thing: I can't get the new update and so the new UI. I tried to uninstall Spotify and installed from Spotify website ...

KaganUsta
Newbie
Hi, I am trying to update my Spotify desktop app (Microsoft Store) for a month now because I really liked the new UI but here is the thing: I can't get the new update and so the new UI. I tried to un...
2021-04-20 10:53:45 AM
2021-04-21 11:14:43 AM
Mihail
Spotify Legend
3052 Views
2 replies
1 likes

3052 Views
2 replies
1 likes

Superuser Contribution POP UP/WIDGET DISAPPEARED

PlanPremiumCountryMexico Operating SystemWindows 10Version1.1.57.443.ga029a6c4-a My Question or IssueMy Pop Up to change or pause the song I'm listening to just disappeared. I know that there's an option to visualize it or not (preferences), but I do...

Armando_CR
Visitor
Plan Premium Country Mexico Operating System Windows 10 Version 1.1.57.443.ga029a6c4-a My Question or Issue My Pop Up to change or pause the song I'm listening to just disappea...
2021-04-20 4:48:01 AM
2021-04-21 9:50:19 AM
Mihail
Spotify Legend
877 Views
1 replies
0 likes

877 Views
1 replies
0 likes

Superuser Contribution Can't log in

Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.

firebuff101
Roadie
Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.
2021-04-20 7:20:14 AM
2021-04-21 9:49:58 AM
Jeremy
Spotify Legend
285 Views
1 replies
0 likes

285 Views
1 replies
0 likes

Superuser Contribution Can't Install

I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to install Spotify.

firebuff101
Roadie
I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to...
2021-04-20 7:17:08 AM
2021-04-21 9:48:29 AM
Jeremy
Spotify Legend
268 Views
1 replies
1 likes

268 Views
1 replies
1 likes

Superuser Contribution i cant update my spotify

for some reason I cant install the latest update on my laptop and computer, I have logged into another account and that account has the newest update but once i logged back to my main account it went back to the old update. everything else works fine...

BraeD
Visitor
for some reason I cant install the latest update on my laptop and computer, I have logged into another account and that account has the newest update but once i logged back to my main account it went...
2021-04-19 11:08:59 PM
2021-04-21 9:08:46 AM
Jeremy
Spotify Legend
260 Views
1 replies
1 likes

260 Views
1 replies
1 likes

Solved!!Superuser Contribution Is Spotify Desktop available in South Korea?

I cannot log in with Facebook on Spotify Premium Windows 10 in Korea. Error code is accesspoint:19

quynhhuong11
Newbie
I cannot log in with Facebook on Spotify Premium Windows 10 in Korea. Error code is accesspoint:19
2021-03-14 2:34:29 PM
2021-04-21 8:26:17 AM
Jeremy
Spotify Legend
1137 Views
3 replies
0 likes

1137 Views
3 replies
0 likes

Solved!!Superuser Contribution Local files

PlanFree Operating SystemWindows 10My Question or IssueHi, today I found the add local files feature on spotify settings. I enabled it, added a path were I have mp3 music files and then I searched for the music in spotify and nothing. According to th...

user-removed
Visitor
Plan Free Operating System Windows 10 My Question or Issue Hi, today I found the add local files feature on spotify settings. I enabled it, added a path were I have mp3 musi...
2021-04-19 10:04:02 PM
2021-04-20 12:58:46 AM
CarlosE
Moderator
297 Views
1 replies
0 likes

297 Views
1 replies
0 likes

Superuser Contribution Separating the albums on new desktop version

Hello.I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen album after album automatically. The way that works now ma...

idrillvardamir
Visitor
Hello. I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen a...
2021-04-19 8:41:02 PM
2021-04-20 12:58:44 AM
Eni
Moderator
226 Views
1 replies
0 likes

226 Views
1 replies
0 likes

Solved!!Superuser Contribution Clicking and pasting a song in playlists doesn't work anymore...

When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I selected but it doesn't anymore. I used to be able to d...

LemonAid
Music Fan
When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I sele...
2021-04-19 6:20:22 AM
2021-04-20 12:54:54 AM
LemonAid
Music Fan
582 Views
2 replies
1 likes
paste
Playlists
songs

582 Views
2 replies
1 likes

Solved!!Superuser Contribution Friend Activity not showing specific people

PlanPremiumCountryCzech RepublicDeviceLenovo Ideapad laptopOperating SystemWindows 10 My Question or IssueMy Friend Activity's been bugging for a while now. At first, it wasn't showing most of the people I follow, so I gave it some time and most peop...

lynx111
Casual Listener
Plan Premium Country Czech Republic Device Lenovo Ideapad laptop Operating System Windows 10 My Question or Issue My Friend Activity's been bugging for a while now. At first, it wasn...
2021-04-19 4:10:59 PM
2021-04-20 12:50:01 AM
CarlosE
Moderator
1275 Views
3 replies
1 likes

1275 Views
3 replies
1 likes

Superuser Contribution Unknown settings for Local Files

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueIf I turn on Local Files in settings, I see a second toggle for each local source that doesn't have a label. What are these toggles for?

Nate237
Casual Listener
Plan Premium Country USA Operating System Windows 10 My Question or Issue If I turn on Local Files in settings, I see a second toggle for each local source that doesn't have a label. W...
2021-04-10 6:15:50 PM
2021-04-20 12:46:03 AM
Eni
Moderator
345 Views
3 replies
0 likes

345 Views
3 replies
0 likes

Superuser Contribution Mouse back/forward shortcut buttons no longer work in new UI update

PlanPremiumCountryUSADeviceRazer Black Pro '17 2017Operating SystemWindows 10 My Question or IssueI love the new UI update, but the mouse shortcut buttons for forward and back on my OG model wired Logitech G502 Hero no longer work in the Spotify app....

jacobt28
Visitor
Plan Premium Country USA Device Razer Black Pro '17 2017 Operating System Windows 10 My Question or Issue I love the new UI update, but the mouse shortcut buttons for forward and bac...
2021-04-19 5:55:31 PM
2021-04-20 11:19:03 PM
Novy
Moderator
336 Views
1 replies
1 likes

336 Views
1 replies
1 likes

Superuser Contribution [DESKTOP] New UI has broken top part of the screen in full screen

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My IssueThe top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mode, but when I put it to full screen, it's the top couple of inches that...

TheLittleGina
Regular
Plan Premium Country United States Operating System Windows 10 My Issue The top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mo...
2021-04-19 10:59:53 AM
2021-04-20 6:10:08 PM
CarlosE
Moderator
402 Views
1 replies
0 likes

402 Views
1 replies
0 likes

Solved!!Superuser Contribution Alternate album releases / "1 more release" not available after update

PlanPremiumCountryUSDevicePCOperating SystemWindows 10Spotify Version1.1.56.595.g2d2da0de-a My Question or Issuei am no longer able to toggle between alternate releases of any given album. there used to be a dropdown selector at the bottom of album p...

rusteford
Casual Listener
Plan Premium Country US Device PC Operating System Windows 10 Spotify Version 1.1.56.595.g2d2da0de-a My Question or Issue i am no longer able to toggle between alternate releases o...
2021-04-12 5:21:45 PM
2021-04-20 12:50:14 PM
rusteford
Casual Listener
1464 Views
2 replies
0 likes

1464 Views
2 replies
0 likes

Solved!!Superuser Contribution Windows 10 - No sound from spotify

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 Hi, I'm a long time user of Spotify. I'm currently using Windows 10 to run Spotify and I'm using the desktop version. A few days ago, I stopped getting any sound out of Spotify I first ...

lpinho
Regular
Plan Premium Country Portugal Device Laptop Operating System Windows 10 Hi, I'm a long time user of Spotify. I'm currently using Windows 10 to run Spotify and I'm using ...
2021-04-07 12:52:23 PM
2021-04-20 9:49:54 AM
lpinho
Regular
1717 Views
8 replies
0 likes

1717 Views
8 replies
0 likes

Superuser Contribution Connect to a device won't work

Windows 10 enterprise 20H2Spotify and Sonos new installation.Premium family account.Netherlands and I'm a Dutch native speaker.Because I experienced next problems I reinstalled both Spotify and Sonos, after deleting them thoroughly, again. Same probl...

Kostenzer
Casual Listener
Windows 10 enterprise 20H2 Spotify and Sonos new installation. Premium family account. Netherlands and I'm a Dutch native speaker. Because I experienced next problems I reinstalled both Spotify a...
2021-03-31 12:38:17 AM
2021-04-20 9:19:45 AM
Mihail
Spotify Legend
1405 Views
8 replies
0 likes

1405 Views
8 replies
0 likes

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