Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
70426 Views
79 replies
27 likes

70426 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
ReclaimerNo
Casual Listener
86736 Views
279 replies
22 likes

86736 Views
279 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6268 Views
1 replies
6 likes

6268 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146667 Views
0 replies
26 likes
Mac
Windows

146667 Views
0 replies
26 likes

[Desktop] Spotify keep on comes out something went wrong please reload page when opening the app

After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.

Queena
Visitor
After installed, I cannot used the application and keeps on popped out something went wring which causes I could not use the application. Hopefully the team can help me out soon.
2021-05-20 4:46:18 PM
197 Views
0 replies
1 likes
Desktop
Other

197 Views
0 replies
1 likes

Superuser Contribution Spotify Web Player not working

PlanFreeCountryEarthDeviceLaptopOperating SystemWindows 10 My Question or IssueMy laptop shut off automatically and Spotify won’t play when I’m on web player. This happens when it automatically turns off. I can’t play anything when it has the green “...

Arsenal49
Casual Listener
Plan Free Country Earth Device Laptop Operating System Windows 10 My Question or Issue My laptop shut off automatically and Spotify won’t play when I’m on web player. This ha...
2021-05-19 5:04:39 AM
2021-05-20 8:40:42 AM
Mihail
Spotify Legend
271 Views
1 replies
0 likes

271 Views
1 replies
0 likes

Superuser Contribution Subfolder's aren't displayed in tile view

DevicePCOperating SystemWindows 10 Pro My Question or IssueAfter delaying the new UI for about 6 month's now it now forced me to use the new one which on Android device is fine but PC is just terrible.Not being able to scroll through the complete son...

siykg_g6e-fva
Casual Listener
Device PC Operating System Windows 10 Pro My Question or Issue After delaying the new UI for about 6 month's now it now forced me to use the new one which on Android device is fine but P...
2021-05-18 10:38:12 PM
2021-05-20 8:40:04 AM
Alex
Spotify Legend
333 Views
1 replies
0 likes

333 Views
1 replies
0 likes

Superuser Contribution Error in aplication

PlanPremiumCountryRomania DeviceDell Optiplex 990Operating System Windows 10 My Question or IssueHello! Why do I get this error when I log on the app?So does the browser.I've tried reinstaling the app, erasing old data without any results.The phone's...

marco12345
Regular
Plan Premium Country Romania Device Dell Optiplex 990 Operating System Windows 10 My Question or Issue Hello! Why do I get this error when I log on the app? So does the brows...
2021-05-18 1:08:54 PM
2021-05-20 8:09:27 AM
Ivan
Spotify Legend
776 Views
9 replies
0 likes

776 Views
9 replies
0 likes

Solved!!Superuser Contribution Re: Autoplay not working

Tried it... didn't work out.Tried uninstalling and reinstalling... no success too.This only happens on my office PC. Home PC works just fine.

marcocampa
Regular
Tried it... didn't work out. Tried uninstalling and reinstalling... no success too. This only happens on my office PC. Home PC works just fine.
2021-04-30 11:43:00 PM
2021-05-19 12:55:19 AM
Eni
Moderator
1644 Views
11 replies
1 likes

1644 Views
11 replies
1 likes

Superuser Contribution Skipping and immediately jumping into song results in wrong location

PlanPremiumOperating SystemWindows 10Spotify Version1.1.59.712.g54f36e5d-a My IssueI have stumpled upon this bug for some time now and decided to report it since I am able to make this happen every time I try.When I skip a song and press to jump in t...

bjorn60-dk
Visitor
Plan Premium Operating System Windows 10 Spotify Version 1.1.59.712.g54f36e5d-a My Issue I have stumpled upon this bug for some time now and decided to report it since I am able to mak...
2021-05-18 6:00:19 PM
2021-05-19 9:07:26 PM
CarlosE
Moderator
445 Views
1 replies
0 likes

445 Views
1 replies
0 likes

Superuser Contribution Recently played page is not regularly updated

Hello.I don't know, but from today (not after updating) Spotify page 'Recently played) is not updated after playing new album, playlist, ETC.On web browser version this problem doesn't exist.Please, could You look on It?Thank You.Marco Oros(iOS 10, A...

Noguri
Roadie
Hello. I don't know, but from today (not after updating) Spotify page 'Recently played) is not updated after playing new album, playlist, ETC. On web browser version this problem doesn't exist. Pl...
2021-05-18 4:50:49 PM
2021-05-19 7:08:10 PM
Novy
Moderator
440 Views
2 replies
1 likes

440 Views
2 replies
1 likes

Superuser Contribution Bitrate 160kpbs even with High Quality setting

PlanPremium FamilyCountryItalyDeviceHP laptopOperating SystemWindows 10 Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the quality is 160kbps, despite the Streaming Quality is set to "Very High" (s...

MDL78
Regular
Plan Premium Family Country Italy Device HP laptop Operating System Windows 10 Running Spotify Win 10 app from CMD, and using the --show-console switch, I can see in the log that the ...
2021-04-13 12:47:44 AM
2021-05-19 4:06:44 PM
AeroZ
Composer
2331 Views
16 replies
0 likes

2331 Views
16 replies
0 likes

Superuser Contribution Podcast Shuffle Icon Desktop

PlanPremiumCountryAustralia Operating SystemWindows 10 My Question or IssueIs there an easier way to un-shuffle podcast episodes without having to go into my music, play something, hit the shuffle icon to turn shuffle off, then go back to my podcast ...

lukalunar
Casual Listener
Plan Premium Country Australia Operating System Windows 10 My Question or Issue Is there an easier way to un-shuffle podcast episodes without having to go into my music...
2021-05-15 4:08:00 AM
2021-05-19 9:19:46 AM
Alex
Spotify Legend
704 Views
3 replies
0 likes
Icon
podcast
shuffle

704 Views
3 replies
0 likes

Superuser Contribution New version. Sort by date.

PlanPremiumCountryRussiaDeviceDekstopOperating SystemWindows 10 My Question or IssueHello. Previously, in the old version on a personal computer, it was possible to sort by date, as it is now, but after the update it became inconvenient to sort the m...

bonafide6
Newbie
Plan Premium Country Russia Device Dekstop Operating System Windows 10 My Question or Issue Hello. Previously, in the old version on a personal computer, it was possible ...
2021-05-17 9:21:15 PM
2021-05-19 1:08:52 AM
Novy
Moderator
468 Views
1 replies
0 likes
1

468 Views
1 replies
0 likes

Superuser Contribution Local files unavailable after reinstall

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueEverytime I reinstall Spotify, about 50% of the local files I've added to some playlists become unavailable (grayed out) for no reason. The files haven't changed name or location....

orobert91
Newbie
Plan Premium Country Canada Operating System Windows 10 My Question or Issue Everytime I reinstall Spotify, about 50% of the local files I've added to some playlists become unavailable...
2021-05-17 8:26:15 PM
2021-05-18 11:28:20 PM
Eni
Moderator
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Solved!!Superuser Contribution Bring back playlist duplicate song

PlanPremiumCountryRO DevicePCOperating SystemWindows 10 My Question or IssueI saw a post from 2012 or so about duplicate songs in playlists and I saw that a mechanism was implemented so that a popup would appear if you tried to add a song already in ...

tanarulstar
Visitor
Plan Premium Country RO Device PC Operating System Windows 10 My Question or Issue I saw a post from 2012 or so about duplicate songs in playlists and I saw that a mecha...
2020-06-21 8:13:20 AM
2021-05-18 8:01:41 PM
kolobcanyon
Visitor
2895 Views
10 replies
4 likes

2895 Views
10 replies
4 likes

Solved!!Superuser Contribution How can I display songs that are not available?

PlanPremiumCountryGermanyDeviceNotebookOperating SystemWindows 8.1 My Question or Issue Hello, it was or maybe still is possible on Spotify to display songs in a playlist that are (currently) not available. These songs are grayed out and are not disp...

Creatiive
Gig Goer
Plan Premium Country Germany Device Notebook Operating System Windows 8.1 My Question or Issue Hello, it was or maybe still is possible on Spotify to display songs i...
2021-05-17 2:57:39 PM
2021-05-18 7:00:34 PM
Eni
Moderator
448 Views
1 replies
0 likes

448 Views
1 replies
0 likes

Superuser Contribution [Desktop] Recently Played not updating correctly

PlanFreeDevicePCOperating SystemWindows 10 My Question or IssueAfter the latest update the Recently Played section no longer updates correctly on the PC version of the app. The section only shows whatever it is that I'm currently listening to plus a ...

radiosttatic
Regular
Plan Free Device PC Operating System Windows 10 My Question or Issue After the latest update the Recently Played section no longer updates correctly on the PC version of the app. The s...
2021-05-09 5:18:50 AM
2021-05-18 4:12:53 PM
radiosttatic
Regular
3242 Views
22 replies
3 likes

3242 Views
22 replies
3 likes

Superuser Contribution Changing the local file location breaks the Artists "tab"

PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueIf I change the storage location to a non-default folder, the Artists tab won't load.Changing it back to the default location makes it work as it should.The folder it is changed to wa...

DranonJoD
Regular
Plan Premium Device PC Operating System Windows 10 My Question or Issue If I change the storage location to a non-default folder, the Artists tab won't load. Changing it back ...
2021-05-14 3:08:07 PM
2021-05-18 2:23:31 PM
Jeremy
Spotify Legend
834 Views
9 replies
0 likes
Windows 10
Windows 10 Application

834 Views
9 replies
0 likes

Superuser Contribution Music stop playing after 10 seconds

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMusic stop after playing for a few seconds. I’ve have tried restarting the application, logging ou...

Myyradl
Newbie
Plan Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Music stop a...
2021-05-17 11:55:40 AM
2021-05-18 1:06:40 PM
Jeremy
Spotify Legend
478 Views
1 replies
0 likes

478 Views
1 replies
0 likes

Superuser Contribution Last item of context action menu playlist list is hidden when opened from current track on bottom

PlanPremiumCountryUnited States DevicePC, fully maximized (non-fullscreen) window on 1080p display Operating SystemWindows 10 My Question or IssueWhen I right click the current track at the bottom left of the Spotify Desktop interface and attempt to ...

user-removed
Visitor
Plan Premium Country United States Device PC, fully maximized (non-fullscreen) window on 1080p display Operating System Windows 10 My Question or Issue When I right c...
2021-05-16 7:01:37 PM
2021-05-18 10:25:22 AM
Ver
Spotify Legend
243 Views
1 replies
1 likes

243 Views
1 replies
1 likes

Superuser Contribution Local files always dissapear

PlanPremiumCountryGermany Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.)Windows My Question or IssueYesterday I deleted Spotify, and made a new installation, because the local files di...

michahb64
Regular
Plan Premium Country Germany Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows My Question or I...
2021-05-17 7:26:21 AM
2021-05-18 8:54:21 AM
Jeremy
Spotify Legend
212 Views
1 replies
0 likes

212 Views
1 replies
0 likes

Superuser Contribution Changes to UI needed immediately

Please make the following modifications to the UI for Windows. Give us the ability to turn off album art for each song in playlist Give us the ability to have a separate artist column rather than include artist info under song titlePlanFree/PremiumCo...

WMR
Regular
Please make the following modifications to the UI for Windows. Give us the ability to turn off album art for each song in playlist Give us the ability to have a separate artist column rather...
2021-05-16 11:26:16 PM
2021-05-18 8:45:38 AM
Mario
Spotify Legend
298 Views
1 replies
0 likes

298 Views
1 replies
0 likes

Superuser Contribution Playlists are not viewed to me in My library

Hello.I have a problem. I can't view all playlists in 'Your library', but It shows in some menu at the top. I don't know, if It is due to many playlists, which I have added, but It sometimes show those playlists to me in My library. For explanation, ...

Noguri
Roadie
Hello. I have a problem. I can't view all playlists in 'Your library', but It shows in some menu at the top. I don't know, if It is due to many playlists, which I have added, but It sometimes show t...
2021-05-04 12:34:20 PM
2021-05-17 11:23:13 PM
Novy
Moderator
1101 Views
16 replies
0 likes
Your Library

1101 Views
16 replies
0 likes

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