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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 139212 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 139212 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 54939 Views
  • 0 replies
  • 33 likes
  • Windows
  • 54939 Views
  • 0 replies
  • 33 likes

Spotify won't open

Operating SystemWindows 10 My Question or IssueI ran the Spotify Installer and everything seemed to be going fine, until the installer would just close without the app opening. I've tried to open the app through the AppData folder as administrator, n...

  • Newbie
  • Operating System Windows 10   My Question or Issue I ran the Spotify Installer and everything seemed to be going fine, until the installer would just close without the app opening. I've trie...
  • 150 Views
  • 0 replies
  • 0 likes
  • 150 Views
  • 0 replies
  • 0 likes

Solved!! Google Home refuses to play local file playlists

PlanPremiumCountry USADeviceSamsung S7, Google Home MiniOperating SystemWindows 10 My Question or Issue I have all my local files in playlists. I ask it to play the playlist that is 100% local files. It says "Ok, playing xxx playlist." but nothing ac...

  • Newbie
  • Plan Premium Country  USA Device Samsung S7, Google Home Mini Operating System Windows 10   My Question or Issue  I have all my local files in playlists. I ask it to play the...
  • Dylende
  • Visitor
  • 15127 Views
  • 3 replies
  • 1 likes
  • 15127 Views
  • 3 replies
  • 1 likes

Spotify Installer does not open Windows Vista

PlanUnlimitedCountrySpainDevicePCOperating System(Windows vista) My Question or IssueI have accidentally unistalled spotify on my laptop. I have tried to download again the installer (also the offline version) but it doesn't open when double click on...

  • Casual Listener
  • Plan Unlimited Country Spain Device PC Operating System (Windows vista)   My Question or Issue I have accidentally unistalled spotify on my laptop. I have tried to download again the i...
  • ssmdt1
  • Casual Listener
  • 5303 Views
  • 4 replies
  • 0 likes
  • spotify installer
    windows vista
  • 5303 Views
  • 4 replies
  • 0 likes

Spotify App on Windows doesn't play songs

PlanPremiumCountryBulgariaDeviceDesktop PCOperating SystemWindows 10 Pro, version 1909, OS build 18363.1016 My Question or IssueThe Spotify App cycles through songs in a playlist and doesn't actually play anything. If you want to hear a specific song...

  • Regular
  • Plan Premium Country Bulgaria Device Desktop PC Operating System Windows 10 Pro, version 1909, OS build 18363.1016   My Question or Issue The Spotify App cycles through songs in a play...
  • lembaso
  • Newbie
  • 1555 Views
  • 8 replies
  • 3 likes
  • 1555 Views
  • 8 replies
  • 3 likes

Solved!! Is it possible to use v0.8.4?

So.. I can't stand those flat/minimalistic design trends everyone into nowadays and my eyes hurt every time I open my browser and it just makes me wanna cry and everything - that's the reason.Now, I managed to dig out v0.8.4 on Wayback Machine but ev...

Spotify 1.PNG Spotify 2.PNG
  • Casual Listener
  • So.. I can't stand those flat/minimalistic design trends everyone into nowadays and my eyes hurt every time I open my browser and it just makes me wanna cry and everything - that's the reason. Now...
  • UltraBaba2
  • Casual Listener
  • 329 Views
  • 2 replies
  • 0 likes
  • 329 Views
  • 2 replies
  • 0 likes

Change the tile icon to match the new windows start menu design.

I am using Windows 10 Insider Preview build which brings new start menu design, looks pretty great. But, the spotify app icon doesn't match with the design which kinda looks weird. For live tile turned on, it will be completely fine. But, for turned ...

image.png
  • Regular
  • I am using Windows 10 Insider Preview build which brings new start menu design, looks pretty great. But, the spotify app icon doesn't match with the design which kinda looks weird. For live tile turn...
  • EthanS1
  • Community Legend
  • 536 Views
  • 1 replies
  • 2 likes
  • spotify icon
    windows 10 start menu
  • 536 Views
  • 1 replies
  • 2 likes

error code 4 because win 10 network status notification bug

PlanFamilyCountryIndonesiaDeviceLaptopOperating SystemWindows 10 My Question or IssueAfter update to windows 10 ver 2004, the network notification is buggy. it is because it can't always connect to telemetry.microsoft.com (DNS problem) behind my offi...

  • Visitor
  • Plan Family Country Indonesia Device Laptop Operating System Windows 10   My Question or Issue After update to windows 10 ver 2004, the network notification is buggy. it is because it ...
  • Tologee
  • Visitor
  • 399 Views
  • 1 replies
  • 2 likes
  • 399 Views
  • 1 replies
  • 2 likes

Stuck on random mode

PlanPremiumCountryCanadaDeviceDesktop, Windows 10 My Spotify app is stuck on random mode for Liked Songs. (Yes, I know there's a button for that)--even if I click the button to turn random mode on or off, it still will only play my Liked Songs on ran...

  • Casual Listener
  • Plan Premium Country Canada Device Desktop, Windows 10   My Spotify app is stuck on random mode for Liked Songs. (Yes, I know there's a button for that)--even if I click the button to tur...
  • sbalkwill
  • Newbie
  • 243 Views
  • 1 replies
  • 2 likes
  • 243 Views
  • 1 replies
  • 2 likes

Spotify will not stay paused when connected to bluetooth speaker

My desktop spotify app wont stay paused when it is connected to my bluetooth speaker which is the Echo Dot. It seems to stay paused for 10-15 seconds at a time before returning to Play. I've also tried pausing from my phone app and it still then resu...

  • Visitor
  • My desktop spotify app wont stay paused when it is connected to my bluetooth speaker which is the Echo Dot. It seems to stay paused for 10-15 seconds at a time before returning to Play. I've also tri...
  • 121 Views
  • 0 replies
  • 0 likes
  • 121 Views
  • 0 replies
  • 0 likes

Can't see my Blu-Ray player in the Connect tray. Why?

I am using Spotify on my computer, Windows 10. I have a BDP that works just fine and has always worked with Connect. The thing is, occasionally I won't find it in my Connect tray on my computer, no matter what I try. Why? I am a programmer, and I kno...

  • Visitor
  • I am using Spotify on my computer, Windows 10. I have a BDP that works just fine and has always worked with Connect. The thing is, occasionally I won't find it in my Connect tray on my computer, no m...
  • 149 Views
  • 0 replies
  • 0 likes
  • 149 Views
  • 0 replies
  • 0 likes

Superuser Contribution Slow Windows 10 app.

Hello,My Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t load either, nothing at all. This started from nowhere, real...

  • Music Fan
  • Hello, My  Spotify app has been extremely slow lately, songs won't play for seconds after I click them and music doesn't play/pause for long pauses after I click on the button, artists won' t l...
  • timojobla
  • Casual Listener
  • 2043 Views
  • 15 replies
  • 3 likes
  • 2043 Views
  • 15 replies
  • 3 likes

Superuser Contribution Windows 10 PC Recently played not updating

PlanPremiumCountryusaDevicePCOperating SystemWindows 10My Question or IssueOn my PC there are 3 possible “recently played”Home Page: This has not updated in monthsIn my library: This one updates sometimes once per day OR a day later and not everythin...

  • Regular
  • Plan Premium Country usa Device PC Operating System Windows 10 My Question or Issue On my PC there are 3 possible “recently played” Home Page: This has not updated in months In my library...
  • AeroZ
  • Composer
  • 915 Views
  • 5 replies
  • 1 likes
  • 915 Views
  • 5 replies
  • 1 likes

[Desktop] Error code: auth:2

PlanFreeCountryUSADeviceComputerOperating SystemWindows 10 My Question or IssueMy issue is that I can login in to spotify through the my browser but I can't login in the desktop app which I downloaded from the site and not microsoft store. I've seen ...

  • Regular
  • Plan Free Country USA Device Computer Operating System Windows 10   My Question or Issue My issue is that I can login in to spotify through the my browser but I can't login in the desk...
  • 644 Views
  • 0 replies
  • 1 likes
  • 644 Views
  • 0 replies
  • 1 likes

can't fix my hacking problem

PlanStudent PremiumCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or IssueHi! I believe my account's been hacked and I've done everything to try and fix it.I changed my password (3 times!!) and logged out everywhere multiple times. I...

  • Casual Listener
  • Plan Student Premium Country USA Device HP Laptop Operating System Windows 10   My Question or Issue Hi! I believe my account's been hacked and I've done everything to try and fix it. ...
  • GrifGrif
  • Songwriter
  • 457 Views
  • 1 replies
  • 0 likes
  • hacked
    Hacking
  • 457 Views
  • 1 replies
  • 0 likes

When I start the app it also opens spotify.com in the browser. Make it stop!

Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop? PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Music Fan
  • Every time I start the spotify windows app it also opens the spotify website in my browser. How do I make this stop?   Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...
  • garyglas
  • Music Fan
  • 6907 Views
  • 8 replies
  • 0 likes
  • 6907 Views
  • 8 replies
  • 0 likes

PC Windows Desktop is Glitchy

I'm on Premium and have the desktop app on my PC using Windows 10.The desktop app feels particularly glitchy for podcasts.1) When I hit pause, the audio/video continues to play for 5-10 seconds. Similarly when I hit play, it can take 5-10 seconds to ...

  • Visitor
  • I'm on Premium and have the desktop app on my PC using Windows 10. The desktop app feels particularly glitchy for podcasts. 1)  When I hit pause, the audio/video continues to play for 5-10 s...
  • 239 Views
  • 0 replies
  • 0 likes
  • desktop app
    Glitch
    podcast
  • 239 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Starts Automatically Even When Advanced Settings are Changed

My Question or IssueMy advanced settings are set to "No" for automatic start up but Spotify still starts automatically and every time it does my computer slows down and freezes even if I exit from the app. I use this app every day but if this continu...

  • Casual Listener
  • My Question or Issue My advanced settings are set to "No" for automatic start up but Spotify still starts automatically and every time it does my computer slows down and freezes even if I exit from ...
  • lethal_lees
  • Casual Listener
  • 756 Views
  • 2 replies
  • 0 likes
  • advanced settings
    automatic startup
    Windows 10
  • 756 Views
  • 2 replies
  • 0 likes

spotify won't work

i've tried uninstall and reinstall on my pc - and nothing worksi've tried deleting cache - nothing worksi've tried unclick the hardware acceleration - nothing!!! no matter what i did/do - spotify don't play anything!!! i'm losing it! help

  • Visitor
  • i've tried uninstall and reinstall on my pc - and nothing works i've tried deleting cache - nothing works i've tried unclick the hardware acceleration - nothing!!!   no matter what i did/do ...
  • 164 Views
  • 0 replies
  • 0 likes
  • 164 Views
  • 0 replies
  • 0 likes

Spotify keeps skipping songs

PlanPremiumDeviceLenovo LegionOperating SystemWindows 10 My Question or Issue When I tried to play a song, it keeps skipping, this is really frustrating. What can I do about it? It works fine with my phone but with my laptop it is so annoying. I trie...

  • Casual Listener
  •   Plan Premium Device Lenovo Legion Operating System Windows 10   My Question or Issue   When I tried to play a song, it keeps skipping, this is really frustrating. What can ...
  • deirym
  • Casual Listener
  • 381 Views
  • 2 replies
  • 0 likes
  • 381 Views
  • 2 replies
  • 0 likes