Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...
150060 Views
0 replies
26 likes
Previous text, closed due to not enough detail:Spoiler (Highlight to read)Prior to the latest update, when listening to a playlist, the song currently playing was highlighted by having the text be green and some other UI elements. That's not the case...
Previous text, closed due to not enough detail: Prior to the latest update, when listening to a playlist, the song currently playing was highlighted by having the text be green and some other UI ele...
Moderator
322 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueAt the "Start" the second section from the top (under "Last heard") is "Get inspired". There are always the same "meditation" titles for weeks, because I tried meditation...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue At the "Start" the second section from the top (under "Last heard") is "Get inspired". There a...
Visitor
469 Views
2 replies
0 likes
PlanPremium DevicePCOperating SystemWindows 10 My Question or IssueAm I missing something or it's not possible to like local files in desktop app while it's been possible in the mobile app since forever (I think)?
Plan Premium Device PC Operating System Windows 10 My Question or Issue Am I missing something or it's not possible to like local files in desktop app while it's been p...
Spotify Legend
905 Views
3 replies
0 likes
I think Spotify should work on effectively syncing playlists from desktop to mobile and vice versa. It's crazy to me that I have to redownload the desktop app to sync and update the playlists to what exists on my phone. It makes the desktop app almos...
I think Spotify should work on effectively syncing playlists from desktop to mobile and vice versa. It's crazy to me that I have to redownload the desktop app to sync and update the playlists to what...
Moderator
452 Views
1 replies
0 likes
Hi, I'm using the spotify app version 1.1.63.568 on windows 10. For some reason my songs have stopped downloading. If I add a song to a playlist marked as download for offline, the song starts downloading but it never finishes. Files that were alread...
Hi, I'm using the spotify app version 1.1.63.568 on windows 10. For some reason my songs have stopped downloading. If I add a song to a playlist marked as download for offline, the song starts downlo...
Moderator
1484 Views
2 replies
0 likes
In the previous Desktop update, there was a section for Made For you playlists. This page had suggestions for Artist Radios, Genre Mixes, and the Daily Mix playlists. In the current Desktop app, I can't find where any of these items are. The Home sho...
In the previous Desktop update, there was a section for Made For you playlists. This page had suggestions for Artist Radios, Genre Mixes, and the Daily Mix playlists. In the current Desktop ...
Moderator
474 Views
3 replies
1 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or Issue When I try to use the Desktop app, it crashes before it makes it to the end of the first song in the playlist. Possible fixes that I've already tried (and have failed):I have...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue When I try to use the Desktop app, it crashes before it makes it to the end of the first so...
Spotify Legend
4840 Views
38 replies
2 likes
PlanFreeCountryIndiaDeviceDellOperating System Windows 10 My Question or IssueAfter the recent update in my desktop and web player homepage it's showing couldn't find that page but the other things are working perfectly fine and my phone app too
Plan Free Country India Device Dell Operating System Windows 10 My Question or Issue After the recent update in my desktop and web player homepage it's showing couldn't find th...
Spotify Legend
2449 Views
6 replies
2 likes
DeviceSelf Assembled Desktop PCOperating SystemNewly installed Windows 10 21H1 My Question or IssueI just newly installed a windows 10 professional from Windows media creator. After the installation, I opened the Microsoft Store and download the UWP ...
Device Self Assembled Desktop PC Operating System Newly installed Windows 10 21H1 My Question or Issue I just newly installed a windows 10 professional from Windows media creator...
Visitor
1668 Views
2 replies
0 likes
PlanFree/PremiumCountry Device(Custom Built Desktop: Ryzen 9 5900x, RTX 3070, 32 gb 3600mhz ram, 1 tb samsung 980 pro ssd)Operating System(Windows 10) My Question or IssueSpotify Can't Play This Right Now, If You Have The File On Your Computer You Ca...
Plan Free/Premium Country Device (Custom Built Desktop: Ryzen 9 5900x, RTX 3070, 32 gb 3600mhz ram, 1 tb samsung 980 pro ssd) Operating System (Windows 10) My Question or Issue...
Moderator
369 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceHappens on PC, Alexa echo, LG Stylo4+Operating SystemWindows 10, Android. My Question or IssueIssue: Spotify will randomly swap to playlist > By JustinL and volume will drop to 0%I haven't been able to find an exact trigge...
Plan Premium Country USA Device Happens on PC, Alexa echo, LG Stylo4+ Operating System Windows 10, Android. My Question or Issue Issue: Spotify will randomly swap to playlist...
Moderator
717 Views
5 replies
0 likes
PlanFree/PremiumCountryThe NetherlanndsDeviceDesktopOperating SystemWindows 10 My Question or IssueThis morning I was excited to go through my new discover weekly, only to realise it cannot be found anywhere. What happened?Discover weekly has been th...
Plan Free/Premium Country The Netherlannds Device Desktop Operating System Windows 10 My Question or Issue This morning I was excited to go through my new discover weekly, only to re...
Spotify Star
384 Views
1 replies
0 likes
Everybody sees the drop down filter but finding the function to sort your playlist by recently added is not intuitive at all and should be at the same place as the other options.
Everybody sees the drop down filter but finding the function to sort your playlist by recently added is not intuitive at all and should be at the same place as the other options.
Moderator
324 Views
1 replies
2 likes
Hi there, On my computer I have a playlist of mp3 files created for a party years ago. I would like to import and search automatically for the titles, and create a playlist containing Spotify files only. Is this possible? Does anybody know a workarou...
Hi there, On my computer I have a playlist of mp3 files created for a party years ago. I would like to import and search automatically for the titles, and create a playlist containing Spotif...
Newbie
12456 Views
7 replies
0 likes
Been listening fine since installing Spotify Desktop on new PC a week ago.Tried a Skype test call this morning. Since that moment, getting no audio from Spotify Desktop app. Looks like song is playing (song progress timer updates every second). Volum...
Been listening fine since installing Spotify Desktop on new PC a week ago. Tried a Skype test call this morning. Since that moment, getting no audio from Spotify Desktop app. Looks like song is play...
Newbie
1636 Views
6 replies
2 likes
I'm having an annoying issue with Spotyfy web, as title, Spotify web keeps skipping first five songs when press play. Furthermore, it plays only first 10 seconds of a song and then stops. It's really annoying. I'm using is at work and I'm not allowed...
I'm having an annoying issue with Spotyfy web, as title, Spotify web keeps skipping first five songs when press play. Furthermore, it plays only first 10 seconds of a song and then stops. &...
Spotify Legend
681 Views
1 replies
0 likes
PlanPremiumCountryJapanDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSome local files that were perfectly playable yesterday can't be played anymore on the desktop app. They're greyed out in my "liked songs" and the message I get is ...
Plan Premium Country Japan Device Desktop PC Operating System Windows 10 My Question or Issue Some local files that were perfectly playable yesterday can't be played anymore on the d...
Spotify Legend
430 Views
1 replies
0 likes
I cannot play any podcast, whenever I click on a podcast episode, an ad begins to play and afterwards it is just ad after ad and never plays the podcast episode. I left it running and it was just nonstop ads for 15 minutes... restarted my browser and...
I cannot play any podcast, whenever I click on a podcast episode, an ad begins to play and afterwards it is just ad after ad and never plays the podcast episode. I left it running and it was just non...
Visitor
9286 Views
14 replies
8 likes
How do you download the songs, artists, dates, etc. of an entire playlist as a csv file? Not the music itself, just the meta data.
How do you download the songs, artists, dates, etc. of an entire playlist as a csv file? Not the music itself, just the meta data.
Visitor
712 Views
1 replies
0 likes
PlanStudentCountryUSADevicePCOperating SystemWindows 10 My Question or IssueLately, I have come across a really weird issue. When I wear headphones I keep the volume at 60% however, just the other day when I opened spotify it raised the volume to 100...
Plan Student Country USA Device PC Operating System Windows 10 My Question or Issue Lately, I have come across a really weird issue. When I wear headphones I keep the volume at 60% h...
Moderator
1276 Views
3 replies
0 likes
