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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83102 Views

40 replies

68 likes

  • 83102 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788508 Views

503 replies

64 likes

  • 788508 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21946 Views

22 replies

6 likes

  • 21946 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

4 likes

  • 2990 Views
  • 0 replies
  • 4 likes

Superuser Contribution Too many ads (even after the previous time)

There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC, I still get around 3 - 5 ads every song or two, a...

Newbie

There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC...

Alex

Spotify Legend

589 Views

1 replies

0 likes

  • 589 Views
  • 1 replies
  • 0 likes

no more context menu at right click

PlanPremiumCountryGermanyDevicelaptopOperating SystemWindows 10 My Question or Issuethere is no more context menu when your right click the song currently playing in the lower left corner. I used to add a song to my playlist that way

Roadie

  Plan Premium Country Germany Device laptop Operating System Windows 10   My Question or Issue there is no more context menu when your right click the song currently playing in ...

AdamDamon

Community Legend

1260 Views

1 replies

2 likes

menu
  • 1260 Views
  • 1 replies
  • 2 likes

[Desktop][Developer] desktop: can no longer right click on album artwork

with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite a lengthy playlist i will have to scroll to find it...

Visitor

with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite ...

amb0817

Regular

1033 Views

2 replies

2 likes

Desktop
Developer
  • 1033 Views
  • 2 replies
  • 2 likes

Solved!! [Playlists] Display active playlist

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become overwhelming to look at when there is a large amoun...

Regular

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become ...

AdamDamon

Community Legend

1244 Views

1 replies

0 likes

Playlists
  • 1244 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple devices

PlanFree/Premium PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) ios10 windows 10 My Question or Issue I have started using more devices lately...

Regular

Plan Free/Premium Premium Country Canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) i...

CarlosE

Spotify Legend

445 Views

1 replies

0 likes

  • 445 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist page on profile blank

PlanPremiumCountryUKDeviceSurfacebook 2Operating SystemWindows 10 My Question or IssueWhen I click on the see all playlists on my profile, it comes up with a blank page and my username at the top becomes without the '?' on the end. This also happens ...

Casual Listener

Plan Premium Country UK Device Surfacebook 2 Operating System Windows 10   My Question or Issue When I click on the see all playlists on my profile, it comes up with a blank page and m...

Alex

Spotify Legend

1464 Views

6 replies

0 likes

  • 1464 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sidebar is greyed out

Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so far happened a couple times since the update. It doesn't break any...

Regular

Couldn't find any info on this in the forum so I thought I'd post about it.    The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so ...

Ver

Spotify Legend

2154 Views

7 replies

1 likes

bug
Desktop
Windows
  • 2154 Views
  • 7 replies
  • 1 likes

Superuser Contribution fullscreen video bug after ad

PlanPremiumCountryUSADeviceWindows 10 App (1.1.64.561.g71bd09eb-a) Operating SystemWindows 10 My Question or Issue When I am watching a video podcast (JRE) in full-screen, an ad-break is non-video, when the video resumes, the play area covers the ent...

Gig Goer

Plan Premium Country USA Device Windows 10 App (1.1.64.561.g71bd09eb-a)  Operating System Windows 10   My Question or Issue   When I am watching a video podcast (JRE) in ful...

benreeves

Newbie

1881 Views

8 replies

0 likes

  • 1881 Views
  • 8 replies
  • 0 likes

Desktop not using Trusted Root CA Store

PlanPremiumCountryUnited StatesDeviceCorporate Domain Joined Lenovo DesktopOperating SystemWindows 10I have the desktop application installed, and we recently deployed an HTTP/S Proxy in my network. In the past, Spotify was functioning fine with the ...

Casual Listener

Plan Premium Country United States Device Corporate Domain Joined Lenovo Desktop Operating System Windows 10 I have the desktop application installed, and we recently deployed an HTTP/S Pro...

albi17

Newbie

1069 Views

1 replies

2 likes

https
proxy
  • 1069 Views
  • 1 replies
  • 2 likes

Superuser Contribution windows 10 - after playing a album spotify opened automaticly webpages (bruteforcing)

PlanFree DeviceProcessor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors)Installed RAM 32/0 GBSystem type 64-bit operating system, x64-based processorOperating SystemWindows 10 My Question or IssuehelloI was working and I was listening to music when...

Casual Listener

  Plan Free   Device Processor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors) Installed RAM 32/0 GB System type 64-bit operating system, x64-based processor Operating System ...

MafeG

Spotify Legend

6739 Views

1 replies

0 likes

bug
  • 6739 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Don't fall back to laptop audio when external active paired device is turned off.

Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and continues where it left off. This is an undesirable experience 1...

Newbie

Hello,   At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and cont...

256 Views

0 replies

0 likes

Desktop
Other
  • 256 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution there is only a black screen

PlanPremiumCountryTaiwanDevicePCok Pro late 2016)Operating SystemWindows 10 My Question or IssueMy spotify application in win10 opened, there is only a black screen, nothing can be displayed. Reinstallation several times also did not work, where exac...

Casual Listener

  Plan Premium Country Taiwan Device PC ok Pro late 2016)Operating System Windows 10   My Question or Issue My spotify application in win10 opened, there is only a black screen, ...

CarlosE

Spotify Legend

1203 Views

3 replies

0 likes

Blackscreen
  • 1203 Views
  • 3 replies
  • 0 likes

Superuser Contribution Problem with time slider button

Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows.I have noticed, that in web player version of Spotify I can't slide to specific time. Let me explain It more...

Roadie

Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows. I have noticed, that in web player version of Spotify I...

Noguri

Roadie

1650 Views

2 replies

0 likes

WebPlayer
  • 1650 Views
  • 2 replies
  • 0 likes

Superuser Contribution Searching within a Playlist is not working as intended

PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Search Option in my Spotify App is not working as it is intended(?). I am having an issue with adding playing a song when searching.Here's what happened.Let's s...

Casual Listener

Plan Premium Country Australia Device Desktop Operating System Windows 10   My Question or Issue My Search Option in my Spotify App is not working as it is intended(?). I am having an ...

Alex

Spotify Legend

930 Views

3 replies

1 likes

  • 930 Views
  • 3 replies
  • 1 likes

Superuser Contribution [BUG] win 10 64 close button shifted to other screen on maximize

Plan:PremiumCountry:LTDevice:Lenovo T490Operating System:Windows 10 64My Question or Issue:In expanded window, button group of 3 (minimize, close, and middle one) are shifted by one button to right and appears on other screen.STEPS TO RECREATE:1. pre...

Casual Listener

Plan: Premium Country: LT Device: Lenovo T490 Operating System: Windows 10 64 My Question or Issue: In expanded window, button group of 3 (minimize, close, and middle one) are shif...

Eni

Moderator

573 Views

1 replies

0 likes

  • 573 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution "I don't like this song" no longer working

PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueClicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to the next song but the selected track is not greyed out and will end up bein...

Casual Listener

Plan Premium Country Spain Device PC Operating System Windows 10   My Question or Issue Clicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to...

CarlosE

Spotify Legend

706 Views

1 replies

1 likes

  • 706 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Full Screen Issue When Controlling Remotely

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the last songs cover art until spotify is closed and r...

Music Fan

When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the...

CarlosE

Spotify Legend

990 Views

4 replies

0 likes

  • 990 Views
  • 4 replies
  • 0 likes

Superuser Contribution does not close online contact form

PlanPremiumCountryLTDevicestationary computerOperating SystemWindows 10 64 My Question or Issue does not close online contact formSTEPS TO RECREATE:1. Go to the online contact form.2. click on the button to close the form3. confirm closing by clickin...

Casual Listener

Plan Premium Country LT Device stationary computer Operating System Windows 10 64   My Question or Issue   does not close online contact form STEPS TO RECREATE: 1. Go to the on...

CarlosE

Spotify Legend

507 Views

1 replies

0 likes

  • 507 Views
  • 1 replies
  • 0 likes

why did i have to Google how to ask a question?

Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!

Regular

Had to google "how to ask a question in Spotify community" in order to get a link to page.  It's the most unhelpful 'help' I've seen!        

298 Views

0 replies

0 likes

  • 298 Views
  • 0 replies
  • 0 likes