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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84490 Views

40 replies

68 likes

  • 84490 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800499 Views

505 replies

64 likes

  • 800499 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25056 Views

26 replies

7 likes

  • 25056 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3127 Views

0 replies

4 likes

  • 3127 Views
  • 0 replies
  • 4 likes

Superuser Contribution Kaspersky Internet Security affecting Desktop Application

PlanPremiumCountryMalaysiaDeviceHP Envy 360Operating SystemWindows 10 My Question or IssueHi, I've noticed that when I enable my antivirus software (Kaspersky Internet Security) the Spotify Desktop app fails to function properly. Below I've attached ...

Casual Listener

Plan Premium Country Malaysia Device HP Envy 360 Operating System Windows 10   My Question or Issue Hi, I've noticed that when I enable my antivirus software (Kaspersky Internet Securi...

Elena

Moderator

3276 Views

3 replies

0 likes

  • 3276 Views
  • 3 replies
  • 0 likes

Spotify does not start unless killed vis task manager and restarted (Win7)

I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager. The run lines are: spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-size=20 --max-db-age=5 "--database=C:\Users\Jim\AppData\Local\Spot...

Regular

I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager.  The run lines are:   spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-...

mickleby

Casual Listener

1043 Views

1 replies

0 likes

Windows
  • 1043 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Spotify Connect] Won't detect between PC and Phone

PlanPremiumCountryUSA DeviceCustom Win10 Desktop, Win10 Lenovo Laptop, Android Pixel 2 (Android Pie) My Question or Issue For a while now, none of my Windows PC's will detect my phone as an option to connect, and vice versa. This used to work between...

Casual Listener

Plan Premium Country USA   Device Custom Win10 Desktop, Win10 Lenovo Laptop, Android Pixel 2 (Android Pie)   My Question or Issue  For a while now, none of my Windows PC's wil...

MafeG

Spotify Legend

2587 Views

5 replies

0 likes

  • 2587 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop][Other] spotify won't play anything at all

Every time I try to play something on Spotify, it says "This content is not available". Sometimes when I try to log in it says that my firewall might be blocking Spotify. I have checked the firewall. It is set to allow Spotify. I tried changing the p...

Newbie

Every time I try to play something on Spotify, it says "This content is not available". Sometimes when I try to log in it says that my firewall might be blocking Spotify. I have checked the firewall....

Eni

Moderator

432 Views

1 replies

0 likes

Desktop
Other
  • 432 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Connect] Stop taking up screen real estate on desktop with Connect with Facebook

The latest update now has a side panel on desktop with "Connect to Facebook". There is no way to dismiss/remove this panel. I don't have a facebook account. I don't want a facebook account. I'll never have a facebook account. I'm not paying a subscri...

Visitor

The latest update now has a side panel on desktop with "Connect to Facebook".  There is no way to dismiss/remove this panel.  I don't have a facebook account.  I don't want a facebook ...

Alex

Spotify Legend

1130 Views

11 replies

3 likes

Connect
Desktop
  • 1130 Views
  • 11 replies
  • 3 likes

Superuser Contribution This content is not available

PlanPremiumCountryUSDeviceIphoneOperating SystemWindows My Question or IssueCan't see or play this song on my desktop but can play it from mobile. Also if I start the song from mobile it will play on desktop or Sonos Connect. See the attached screen ...

Music Fan

Plan Premium Country US Device Iphone Operating System Windows   My Question or Issue Can't see or play this song on my desktop but can play it from mobile. Also if I start the song fr...

Alex

Spotify Legend

685 Views

1 replies

0 likes

  • 685 Views
  • 1 replies
  • 0 likes

Uploading music using delivery systems

PlanPremiumCountryNorwayDevice(Windows)Operating System(Windows 10.) My Question or IssueI run a recordlabel that are putting more and more releases on Spotify, and using an aggregator is starting to take too long and being too expencive. So I am loo...

Newbie

Plan Premium Country Norway Device (Windows) Operating System (Windows 10.)   My Question or Issue I run a recordlabel that are putting more and more releases on Spotify, and using an ...

Maxim

Spotify Star

653 Views

1 replies

0 likes

Whispering Voice Records
  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Too many ads (even after the previous time)

There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC, I still get around 3 - 5 ads every song or two, a...

Newbie

There was a previous discussion about how there were about 3 - 5 ads after almost every single track as well as overlapping ads, which was addressed and said to be fixed. However, on my Windows 10 PC...

Alex

Spotify Legend

591 Views

1 replies

0 likes

  • 591 Views
  • 1 replies
  • 0 likes

no more context menu at right click

PlanPremiumCountryGermanyDevicelaptopOperating SystemWindows 10 My Question or Issuethere is no more context menu when your right click the song currently playing in the lower left corner. I used to add a song to my playlist that way

Roadie

  Plan Premium Country Germany Device laptop Operating System Windows 10   My Question or Issue there is no more context menu when your right click the song currently playing in ...

AdamDamon

Community Legend

1270 Views

1 replies

2 likes

menu
  • 1270 Views
  • 1 replies
  • 2 likes

[Desktop][Developer] desktop: can no longer right click on album artwork

with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite a lengthy playlist i will have to scroll to find it...

Visitor

with the recent spotify update, I can no longer right click on the album artwork in the bottom left hand corner to add a song to a playlist etc.? this is so annoying as if the song is apart of quite ...

amb0817

Regular

1036 Views

2 replies

2 likes

Desktop
Developer
  • 1036 Views
  • 2 replies
  • 2 likes

Solved!! [Playlists] Display active playlist

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become overwhelming to look at when there is a large amoun...

Regular

As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become ...

AdamDamon

Community Legend

1261 Views

1 replies

0 likes

Playlists
  • 1261 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple devices

PlanFree/Premium PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) ios10 windows 10 My Question or Issue I have started using more devices lately...

Regular

Plan Free/Premium Premium Country Canada   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) i...

CarlosE

Spotify Legend

448 Views

1 replies

0 likes

  • 448 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist page on profile blank

PlanPremiumCountryUKDeviceSurfacebook 2Operating SystemWindows 10 My Question or IssueWhen I click on the see all playlists on my profile, it comes up with a blank page and my username at the top becomes without the '?' on the end. This also happens ...

Casual Listener

Plan Premium Country UK Device Surfacebook 2 Operating System Windows 10   My Question or Issue When I click on the see all playlists on my profile, it comes up with a blank page and m...

Alex

Spotify Legend

1487 Views

6 replies

0 likes

  • 1487 Views
  • 6 replies
  • 0 likes

Superuser Contribution Sidebar is greyed out

Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so far happened a couple times since the update. It doesn't break any...

Regular

Couldn't find any info on this in the forum so I thought I'd post about it.    The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so ...

Ver

Spotify Legend

2166 Views

7 replies

1 likes

bug
Desktop
Windows
  • 2166 Views
  • 7 replies
  • 1 likes

Superuser Contribution fullscreen video bug after ad

PlanPremiumCountryUSADeviceWindows 10 App (1.1.64.561.g71bd09eb-a) Operating SystemWindows 10 My Question or Issue When I am watching a video podcast (JRE) in full-screen, an ad-break is non-video, when the video resumes, the play area covers the ent...

Gig Goer

Plan Premium Country USA Device Windows 10 App (1.1.64.561.g71bd09eb-a)  Operating System Windows 10   My Question or Issue   When I am watching a video podcast (JRE) in ful...

benreeves

Newbie

1900 Views

8 replies

0 likes

  • 1900 Views
  • 8 replies
  • 0 likes

Desktop not using Trusted Root CA Store

PlanPremiumCountryUnited StatesDeviceCorporate Domain Joined Lenovo DesktopOperating SystemWindows 10I have the desktop application installed, and we recently deployed an HTTP/S Proxy in my network. In the past, Spotify was functioning fine with the ...

Casual Listener

Plan Premium Country United States Device Corporate Domain Joined Lenovo Desktop Operating System Windows 10 I have the desktop application installed, and we recently deployed an HTTP/S Pro...

albi17

Newbie

1076 Views

1 replies

2 likes

https
proxy
  • 1076 Views
  • 1 replies
  • 2 likes

Superuser Contribution windows 10 - after playing a album spotify opened automaticly webpages (bruteforcing)

PlanFree DeviceProcessor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors)Installed RAM 32/0 GBSystem type 64-bit operating system, x64-based processorOperating SystemWindows 10 My Question or IssuehelloI was working and I was listening to music when...

Casual Listener

  Plan Free   Device Processor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors) Installed RAM 32/0 GB System type 64-bit operating system, x64-based processor Operating System ...

MafeG

Spotify Legend

7499 Views

1 replies

0 likes

bug
  • 7499 Views
  • 1 replies
  • 0 likes

[Desktop][Other] Don't fall back to laptop audio when external active paired device is turned off.

Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and continues where it left off. This is an undesirable experience 1...

Newbie

Hello,   At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and cont...

259 Views

0 replies

0 likes

Desktop
Other
  • 259 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution there is only a black screen

PlanPremiumCountryTaiwanDevicePCok Pro late 2016)Operating SystemWindows 10 My Question or IssueMy spotify application in win10 opened, there is only a black screen, nothing can be displayed. Reinstallation several times also did not work, where exac...

Casual Listener

  Plan Premium Country Taiwan Device PC ok Pro late 2016)Operating System Windows 10   My Question or Issue My spotify application in win10 opened, there is only a black screen, ...

CarlosE

Spotify Legend

1212 Views

3 replies

0 likes

Blackscreen
  • 1212 Views
  • 3 replies
  • 0 likes