Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81234 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
777183 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18361 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
I never listened to it my account is not breached is Spotify pulling an Apple/U2 stunt?
I never listened to it my account is not breached is Spotify pulling an Apple/U2 stunt?
Spotify Legend
497 Views
1 replies
1 likes
As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become overwhelming to look at when there is a large amoun...
As a user, I expect a way to easily navigate back to the active playlist as I browse other music. The only current way is via the sidebar; however, this only works for saved playlists and can become ...
Community Legend
1226 Views
1 replies
0 likes
PlanFree/Premium PremiumCountry Canada Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windowsOperating System(iOS 10, Android Oreo, Windows 10,etc.) ios10 windows 10 My Question or Issue I have started using more devices lately...
Plan Free/Premium Premium Country Canada Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) iphone ipad windows Operating System (iOS 10, Android Oreo, Windows 10,etc.) i...
Spotify Legend
438 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceSurfacebook 2Operating SystemWindows 10 My Question or IssueWhen I click on the see all playlists on my profile, it comes up with a blank page and my username at the top becomes without the '?' on the end. This also happens ...
Plan Premium Country UK Device Surfacebook 2 Operating System Windows 10 My Question or Issue When I click on the see all playlists on my profile, it comes up with a blank page and m...
Spotify Legend
1433 Views
6 replies
0 likes
Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so far happened a couple times since the update. It doesn't break any...
Couldn't find any info on this in the forum so I thought I'd post about it. The desktop app seems to sometimes grey out various buttons, specifically the left sidebar buttons. It's so ...
Spotify Legend
2128 Views
7 replies
1 likes
PlanPremiumCountryUSADeviceWindows 10 App (1.1.64.561.g71bd09eb-a) Operating SystemWindows 10 My Question or Issue When I am watching a video podcast (JRE) in full-screen, an ad-break is non-video, when the video resumes, the play area covers the ent...
Plan Premium Country USA Device Windows 10 App (1.1.64.561.g71bd09eb-a) Operating System Windows 10 My Question or Issue When I am watching a video podcast (JRE) in ful...
Newbie
1841 Views
8 replies
0 likes
PlanPremiumCountryUnited StatesDeviceCorporate Domain Joined Lenovo DesktopOperating SystemWindows 10I have the desktop application installed, and we recently deployed an HTTP/S Proxy in my network. In the past, Spotify was functioning fine with the ...
Plan Premium Country United States Device Corporate Domain Joined Lenovo Desktop Operating System Windows 10 I have the desktop application installed, and we recently deployed an HTTP/S Pro...
Newbie
1063 Views
1 replies
2 likes
PlanFree DeviceProcessor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors)Installed RAM 32/0 GBSystem type 64-bit operating system, x64-based processorOperating SystemWindows 10 My Question or IssuehelloI was working and I was listening to music when...
Plan Free Device Processor Intel(R) Xeon(R)**bleep** 2.10 GHz (2 processors) Installed RAM 32/0 GB System type 64-bit operating system, x64-based processor Operating System ...
Spotify Legend
5832 Views
1 replies
0 likes
Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and continues where it left off. This is an undesirable experience 1...
Hello, At work, I have a bluetooth capable Yamaha receiver (R-S202). When I'm playing music through Spotify and I turn off the receiver, Spotify instantly falls back to laptop audio and cont...
254 Views
0 replies
0 likes
PlanPremiumCountryTaiwanDevicePCok Pro late 2016)Operating SystemWindows 10 My Question or IssueMy spotify application in win10 opened, there is only a black screen, nothing can be displayed. Reinstallation several times also did not work, where exac...
Plan Premium Country Taiwan Device PC ok Pro late 2016)Operating System Windows 10 My Question or Issue My spotify application in win10 opened, there is only a black screen, ...
Spotify Legend
1193 Views
3 replies
0 likes
Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows.I have noticed, that in web player version of Spotify I can't slide to specific time. Let me explain It more...
Note: This is topic about Spotify webplayer. I don't know, where to post It. I have decided to post It here, because I use Spotify in Windows. I have noticed, that in web player version of Spotify I...
Roadie
1639 Views
2 replies
0 likes
PlanPremiumCountryAustraliaDeviceDesktopOperating SystemWindows 10 My Question or IssueMy Search Option in my Spotify App is not working as it is intended(?). I am having an issue with adding playing a song when searching.Here's what happened.Let's s...
Plan Premium Country Australia Device Desktop Operating System Windows 10 My Question or Issue My Search Option in my Spotify App is not working as it is intended(?). I am having an ...
Spotify Legend
917 Views
3 replies
1 likes
Plan:PremiumCountry:LTDevice:Lenovo T490Operating System:Windows 10 64My Question or Issue:In expanded window, button group of 3 (minimize, close, and middle one) are shifted by one button to right and appears on other screen.STEPS TO RECREATE:1. pre...
Plan: Premium Country: LT Device: Lenovo T490 Operating System: Windows 10 64 My Question or Issue: In expanded window, button group of 3 (minimize, close, and middle one) are shif...
Moderator
569 Views
1 replies
0 likes
PlanPremiumCountrySpainDevicePCOperating SystemWindows 10 My Question or IssueClicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to the next song but the selected track is not greyed out and will end up bein...
Plan Premium Country Spain Device PC Operating System Windows 10 My Question or Issue Clicking on "I don't like this song" in my Discover Weekly playlist no longer works. It skips to...
Spotify Legend
703 Views
1 replies
1 likes
When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the last songs cover art until spotify is closed and r...
When Spotify windows client is in full screen mode playing music, if i play a new album or song from a different device via spotify connect, the full screen cover art does not update. It stays on the...
Spotify Legend
970 Views
4 replies
0 likes
PlanPremiumCountryLTDevicestationary computerOperating SystemWindows 10 64 My Question or Issue does not close online contact formSTEPS TO RECREATE:1. Go to the online contact form.2. click on the button to close the form3. confirm closing by clickin...
Plan Premium Country LT Device stationary computer Operating System Windows 10 64 My Question or Issue does not close online contact form STEPS TO RECREATE: 1. Go to the on...
Spotify Legend
504 Views
1 replies
0 likes
Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!
Had to google "how to ask a question in Spotify community" in order to get a link to page. It's the most unhelpful 'help' I've seen!
294 Views
0 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu WHAT HAS HAPPENED TO RELATED ARTISTS???? I've tried searching the web, but all I can find is ...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issu &nbs...
Casual Listener
670 Views
4 replies
0 likes
PlanPremiumDeviceDesktopOperating SystemWindows 10 My Question or IssueI have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of being able to play them on my phone. I've immediately run into an issue ...
Plan Premium Device Desktop Operating System Windows 10 My Question or Issue I have a couple local files on my desktop that I'd like to be able to play on spotify with the end goal of ...
Moderator
544 Views
1 replies
0 likes
PlanFreeCountry DevicePc with WindowsOperating SystemWindows 10 My Question or IssueMy brother disconnected me from spotify, and now when I try to connect, it says there is a fire wall who can block spotify. I already tried to disable my Fire wall, a...
Plan Free Country Device Pc with Windows Operating System Windows 10 My Question or Issue My brother disconnected me from spotify, and now when I try to connect, it sa...
Spotify Legend
19526 Views
19 replies
6 likes
