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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2257 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

153166 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

143044 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11388 Views

1 replies

6 likes

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Superuser Contribution Spotify can't save the volume state when restarting the computer

I don't understand what is the problem with Spotify software designers. Clearly they don't use the software, at least on PC (Windows). I don't understand why Spotify don't have simple features, such as global hotkeys, or default device selection... b...

Music Fan

I don't understand what is the problem with Spotify software designers. Clearly they don't use the software, at least on PC (Windows). I don't understand why Spotify don't have simple features, such ...

Eni

Moderator

2231 Views

1 replies

1 likes

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Superuser Contribution Volume Slider is buggy

PlanPremiumCountryTurkeyOperating SystemWindows 8.1 Pro When I move the volume slider it jumps back and forth. Even other users have opened a discussion about it just about a year ago and nothing's changed. Is there anything I can do about it?  My ve...

Regular

  Plan Premium Country Turkey Operating System Windows 8.1 Pro   When I move the volume slider it jumps back and forth. Even other users have opened a discussion about it just about...

-ifnch2n9a_ka

Regular

1384 Views

10 replies

0 likes

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Superuser Contribution I can't see New followers

PlanPremium, Windows 10 Desktop My Question or IssueAs i'm getting new followers daily i'm curious who follows me and if they have interesting playlists. It seems i can't view the new followers anymore since i passed the 3k followers. Is there a limi...

Community Legend

Plan Premium, Windows 10 Desktop   My Question or Issue As i'm getting new followers daily i'm curious who follows me and if they have interesting playlists. It seems i can't view the new fo...

Jazzwhatever

Community Legend

1615 Views

5 replies

0 likes

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Superuser Contribution Friend Activity failed to load

PlanPremiumCountryCanadaDeviceAsus LaptopOperating SystemWindows 10 My Question or IssueI recently was unable to see my friends list. I already tried troubleshooting by going into system32/drivers/ect/hosts, but I can't see the Spotify link that ever...

Casual Listener

Plan Premium Country Canada Device Asus Laptop Operating System Windows 10   My Question or Issue I recently was unable to see my friends list. I already tried troubleshooting by going...

Eni

Moderator

560 Views

1 replies

0 likes

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Superuser Contribution Home, Search, Playlist navigation greyed out (desktop)

Plan: PremiumCountry: USDevice: Dell XPS 13Operating System: Windows 10 My Question or Issue First noticed this over the weekend. Various menu elements of the navigation menu are greyed out. I've restarted my computer and closed and restarted the des...

Music Fan

Plan: Premium Country: US Device: Dell XPS 13 Operating System: Windows 10   My Question or Issue  First noticed this over the weekend. Various menu elements of the navigation me...

user-removed

Not applicable

1948 Views

6 replies

1 likes

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Solved!!Superuser Contribution "Can't play current song" error

DevicePC Operating SystemWindows 10 My Question or IssueHi I need some help because spotify desktop app ( for windows 10 ) it's driving me nuts. So a few hours ago the app was all good, no errors, no problems but now when I try to play a song it star...

Casual Listener

Device PC  Operating System Windows 10   My Question or Issue Hi I need some help because spotify desktop app ( for windows 10 ) it's driving me nuts. So a few hours ago the app was a...

Eni

Moderator

2704 Views

4 replies

1 likes

Troubleshooting
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Superuser Contribution Play/ shuffle a folder on Android/ mobile

PlanPremiumCountryUKDeviceSamsung phoneOperating SystemAndroidMy Question or IssueI like to gather together the 'This is' (band name) lists created by Spotify into folders of various themes and then shuffle the folder to get a good mix of the best tu...

Music Fan

  Plan Premium Country UK Device Samsung phone Operating System Android My Question or Issue I like to gather together the 'This is' (band name) lists created by Spotify into folders o...

Jeremy

Spotify Legend

1084 Views

1 replies

4 likes

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Superuser Contribution I can't clear my entire play queue with one click.

Dear Spotify developers: From reading https://community.spotify.com/t5/Implemented-Ideas/Clear-play-queue/idi-p/11243, I assumed (particularly as a Premium subscriber) that I would be able to clear my entire play queue with one click. However, this c...

Newbie

Dear Spotify developers:     From reading https://community.spotify.com/t5/Implemented-Ideas/Clear-play-queue/idi-p/11243, I assumed (particularly as a Premium subscriber) that I ...

lionbreath

Newbie

621 Views

2 replies

0 likes

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Solved!!Superuser Contribution Trouble with accessing group sessions

PlanPremiumCountryIrelandDeviceHP laptopOperating SystemWindows 10 My Question or IssueHeya, on my spotify app there doesnt appear to be a option to start a group session. I've only recently noticed that I've never actually had this feature before un...

Casual Listener

Plan Premium Country Ireland Device HP laptop Operating System Windows 10   My Question or Issue Heya, on my spotify app there doesnt appear to be a option to start a group session. I'...

MattSuda

Spotify Star

1280 Views

2 replies

0 likes

Group Session
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Superuser Contribution Desktop app doesn't offer to continue where I stopped on iPhone

Hello,I'm a premium user and I found something strange: Let's imagine: While on way to home I'm listening Spotify. When I come home I'm putting my iPhone on the table and forgeting about it. I'm starting to use PC. How can I continue to listen track ...

Casual Listener

Hello, I'm a premium user and I found something strange:   Let's imagine: While on way to home I'm listening Spotify. When I come home I'm putting my iPhone on the table and forgeting about i...

CarlosE

Spotify Legend

467 Views

1 replies

0 likes

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Superuser Contribution New languages in Spotify for Windows

Hello.I have a question. I have read, that Spotify will be in new languages. I have a question. Currently, those new languages are avaylable on web and mobile, but those languages will be also in Spotify for Windows, or no?Thank You.Best regardsMarco

Roadie

Hello. I have a question. I have read, that Spotify will be in new languages. I have a question. Currently, those new languages are avaylable on web and mobile, but those languages will be also in S...

Alex

Spotify Legend

395 Views

1 replies

0 likes

Spotify for Windows
Spotify in another languages
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Superuser Contribution Capped on songs?

I was trying to add music on the desktop version of Spotify and it gave me this error message. But when I try to remove songs, it doesn't remove them from the Liked Songs, and I am nowhere near the 10k cap... 2190 songs total and I don't understand a...

Casual Listener

I was trying to add music on the desktop version of Spotify and it gave me this error message. But when I try to remove songs, it doesn't remove them from the Liked Songs, and I am nowhere near the 1...

Mihail

Spotify Legend

404 Views

1 replies

0 likes

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Superuser Contribution Music will randomly pause [Desktop PC]

PlanFreeCountryAustralia DeviceOmen 15Operating SystemWindows 10My Question or IssueMy Spotify will randomly pause 5-10 seconds after unpausing a song.I've tried:- logging out of every device- restarting app- reinstalling app- restarting internet- re...

Casual Listener

Plan Free Country Australia  Device Omen 15 Operating System Windows 10 My Question or Issue My Spotify will randomly pause 5-10 seconds after unpausing a song. I've tried: - logging ...

Ivan

Spotify Legend

420 Views

1 replies

0 likes

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Superuser Contribution After unplugging headset jack audio dissapears.

PlanPremiumCountryThe NetherlandsOperating SystemWindows 10 My Question or IssueWhen I play a song with my headset on I can hear music with no issue, but once I remove the jack from my PC with windows 10 the audio dissapears, but the track keeps play...

Casual Listener

Plan Premium Country The Netherlands Operating System Windows 10   My Question or Issue When I play a song with my headset on I can hear music with no issue, but once I remove the jack f...

Novy

Moderator

711 Views

3 replies

0 likes

audio
headset
JACK
windows10
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Superuser Contribution Running or trying to uninstall Spotify causes BSOD

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhenever I try to run or uninstall Spotify on my PC, there is an instant blue screen of death. The screen labels it as a Kernel Data Inpage Error. As far as...

Casual Listener

Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue Whenever I try to run or uninstall Spotify on my PC, there is an instant blue sc...

Ver

Spotify Legend

1005 Views

3 replies

0 likes

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Superuser Contribution My friend feed isn't working, no matter what I try. "Friend Feed Failed to Load" 2021

PlanPremiumCountryCanadaOperating SystemWindows 10 My Question or IssueI've tried everything I could find online and it still says "Friend Feed Failed to Load". There is nothing wrong with my host files, I've done multiple clean installs, and Spotify...

Regular

Plan Premium Country Canada Operating System Windows 10   My Question or Issue I've tried everything I could find online and it still says "Friend Feed Failed to Load". There is nothing ...

Novy

Moderator

2535 Views

14 replies

2 likes

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Superuser Contribution Spotify Windows fullscreen mode does not appear

PlanPremiumCountryTurkeyDevicepersonal computerOperating SystemWindows 10 Home My Question or Issuei used to able to use fullscreen mode on the bottom right but it dissappeared. I did some research about it they saying you need to have premium accoun...

Casual Listener

  Plan Premium Country Turkey Device personal computer Operating System Windows 10 Home   My Question or Issue i used to able to use fullscreen mode on the bottom right but it di...

Eni

Moderator

707 Views

4 replies

0 likes

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Superuser Contribution Airpods suddenly no sound though spotify is playing

PlanPremiumCountryIDDeviceDell InspironWindows 10 My Question or Issuei am using 1st and 2nd gen airpods, and while listening to some music all of sudden no audio coming from my airpods even though spotify is still playing and the bluetooth is still ...

Casual Listener

  Plan Premium Country ID Device Dell Inspiron Windows 10   My Question or Issue i am using 1st and 2nd gen airpods, and while listening to some music all of sudden no audio comin...

Mihail

Spotify Legend

1510 Views

1 replies

0 likes

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Superuser Contribution I can't add local files to my favorites from the desktop application.

PlanPremiumCountryPolandDeviceXiaomi Redmi 8 4/64 GBOperating SystemWindows 7 Home Premium (x64) My Question or IssueWhy can I add local files to my favorites only from the mobile application? Why can't I do it from the desktop application?

Visitor

Plan Premium Country Poland Device Xiaomi Redmi 8 4/64 GB Operating System Windows 7 Home Premium (x64)   My Question or Issue Why can I add local files to my favorites only from the m...

Novy

Moderator

871 Views

5 replies

0 likes

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