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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 136954 Views
  • 0 replies
  • 25 likes
  • Mac
    Windows
  • 136954 Views
  • 0 replies
  • 25 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53204 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53204 Views
  • 0 replies
  • 33 likes

Superuser Contribution Bug report: Cannot drag playlists or songs

Premium desktop application on Windows 10. I updated to version 1.1.38.558.g4b100958 using the blue-highlighted "restart & update" notification on the account/settings/log out dropdown menu. After updating, I am unable to drag songs into playlists or...

  • Casual Listener
  • Premium desktop application on Windows 10.   I updated to version 1.1.38.558.g4b100958 using the blue-highlighted "restart & update" notification on the account/settings/log out dropdown m...
  • nepphhh
  • Casual Listener
  • 310 Views
  • 2 replies
  • 0 likes
  • 310 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't uninstall

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or IssueAn infrequent but recurring issue I have had for a while is every so often the app will stop working. Trying to launch the app would do nothing, I wouldn't ...

  • Visitor
  • Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue An infrequent but recurring issue I have had for a while is every so often the a...
  • Peter
  • Spotify Legend
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Duo Mix features are not available on Windows Desktop version of Spotify?

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows 10 My Question or IssueIs there a way to:a) Choose "Chill" or "Upbeat" on the Duo Mix on the Desktop app?b) See which person the song originates from, on the Desktop app?If not, are these s...

  • Newbie
  • Plan Premium Country Canada Device Desktop Operating System Windows 10   My Question or Issue Is there a way to: a) Choose "Chill" or "Upbeat" on the Duo Mix on the Desktop app? b)...
  • Peter
  • Spotify Legend
  • 1039 Views
  • 1 replies
  • 0 likes
  • Desktop
    Duo
    Windows
  • 1039 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify lagging after data folder hits its limit 10 gb

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueMy spotify has been lagging incredibly bad for the last weeks, it did work for a while(5-15 minutes) well and then started lagging. Now it got so bad it started almost ri...

  • Newbie
  • Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue My spotify has been lagging incredibly bad for the last weeks, it did work for a while(5-15 mi...
  • Peter
  • Spotify Legend
  • 363 Views
  • 1 replies
  • 0 likes
  • 363 Views
  • 1 replies
  • 0 likes

Superuser Contribution installation spotify ( win 10, eror code 52)

ПланБесплатноСтранаРоссияУстройствоКомпьютероперационная системаwindows 10 Мой вопрос или проблема При установке программы появляется ошибка 52, пробовал устанавливать в безопасном режиме win, так же отключать антивирус.

  • Visitor
  •   План Бесплатно Страна Россия Устройство Компьютер операционная система windows 10   Мой вопрос или проблема   При установке программы появляется ошибка 52, пробовал устан...
  • Xenia
  • Moderator
  • 462 Views
  • 1 replies
  • 0 likes
  • 462 Views
  • 1 replies
  • 0 likes

spotify PLAYS but no SOUND

PlanFreeCountryUnited StatesDeviceWindows 10Operating SystemWindows 10 My Question or IssueThe other day I was trying to see if I could get some songs from my local downloads. I must've messed with my settings too much or something because now my son...

  • Casual Listener
  • Plan Free Country United States Device Windows 10 Operating System Windows 10   My Question or Issue The other day I was trying to see if I could get some songs from my local downloads...
  • oar
  • Casual Listener
  • 257 Views
  • 1 replies
  • 0 likes
  • 257 Views
  • 1 replies
  • 0 likes

Random Pausing during playback

PlanPremiumCountryUnited StatesDeviceWindows 10 PCOperating SystemWindows 10 My Question or IssueIt's simple. Every 30 seconds, almost exactly, the music will pause.It pauses while in foreground or background, during any and every song, no prompts or...

  • Visitor
  • Plan Premium Country United States Device Windows 10 PC Operating System Windows 10   My Question or Issue It's simple. Every 30 seconds, almost exactly, the music will pause. It paus...
  • ershiozer
  • Visitor
  • 223 Views
  • 1 replies
  • 2 likes
  • 223 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Desktop App crashing when using search

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueDesktop App crashing when i type or paste some in search fields. Every time.Allready reinstall it, but problem stillver 1.1.38.558.g4b100958https://gyazo.com/ac4b14afb73e6...

  • Casual Listener
  • Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue Desktop App crashing when i type or paste some in search fields. Every time. Allready reinstal...
  • Seqtah
  • Casual Listener
  • 580 Views
  • 2 replies
  • 0 likes
  • Crash
    Search
  • 580 Views
  • 2 replies
  • 0 likes

Solved!! When will you fix the display of your favorite tracks in Russia?

PlanPremiumCountryRussiaDeviceAcer laptopOperating SystemWindows 10 My Question or Issue:Favorite tracks are not displayed or added in the windows app. This is what happened after the app was updated, after it officially appeared in Russia. This is a...

  • Casual Listener
  • Plan Premium Country Russia Device Acer laptop Operating System Windows 10   My Question or Issue: Favorite tracks are not displayed or added in the windows app. This is what happened ...
  • SoundShots
  • Composer
  • 308 Views
  • 3 replies
  • 0 likes
  • 308 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Podcast date truncated

Plan-CountrySpainDevicePCOperating SystemWindows 10Spotify version1.1.37.690.g8f3b16fc My Question or IssueThe podcast dates are truncated when I select Spanish language, no matter the size of the window. If I change to English language, I see it cor...

  • Newbie
  • Plan - Country Spain Device PC Operating System Windows 10 Spotify version 1.1.37.690.g8f3b16fc   My Question or Issue The podcast dates are truncated when I select Spanish language,...
  • Elena
  • Moderator
  • 259 Views
  • 1 replies
  • 1 likes
  • 259 Views
  • 1 replies
  • 1 likes

Superuser Contribution I have troubles with loading desktop application spotify.

Spotify is already in Russia but troubles is troubles. So, my desktop application Spotify is not loading correct. It takes a while(5+ mins) to load from the black screen to the normal mode, BUT I can turn on or off music using my phone or using space...

  • Visitor
  • Spotify is already in Russia but troubles is troubles. So, my desktop application Spotify is not loading correct. It takes a while(5+ mins) to load from the black screen to the normal mode, BUT I can...
  • Elena
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify songs wont play at all on desktop app

Hello people, i got an issue with the spotify desktop app thats been going on for quite a while now and i'm really looking forward to fix it. Been trying to uninstall it the usual way using windows 10 uninstaller and lately i even tried to use Revo U...

  • Casual Listener
  • Hello people, i got an issue with the spotify desktop app thats been going on for quite a while now and i'm really looking forward to fix it. Been trying to uninstall it the usual way using windows 1...
  • Pro_Ravage
  • Visitor
  • 348 Views
  • 3 replies
  • 0 likes
  • 348 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify "bricked" on desktop

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10, version 1909 My Question or IssueHello,My Spotify is kind of bricked at the moment on my desktop, because I can not play any music unless I've started the song from my iPhone while being co...

  • Casual Listener
  • Plan Premium Country Finland Device PC Operating System Windows 10, version 1909   My Question or Issue Hello, My Spotify is kind of bricked at the moment on my desktop, because I...
  • Ivan
  • Spotify Legend
  • 778 Views
  • 5 replies
  • 0 likes
  • Account
    Other
    Premium
    Subscription
  • 778 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Quick skipping of songs, no sound, windows sounds are okay

Plan: PremiumCountry: The Netherlands DevicePCOperating SystemWindows 10, 64 bits My Question or Issue Hi all,Recently installed a Asus Xonar Essence STX soundcard and the corresponding driver tha came with te card.There was a problem that both of my...

  • Casual Listener
  •   Plan: Premium Country: The Netherlands  Device PC Operating System Windows 10, 64 bits   My Question or Issue  Hi all, Recently installed a Asus Xonar Essence STX soun...
  • Warflord
  • Casual Listener
  • 3805 Views
  • 12 replies
  • 0 likes
  • 3805 Views
  • 12 replies
  • 0 likes

Solved!!Superuser Contribution Error Code:2 attempting to login

PlanPremiumCountryAustralia DevicePCOperating SystemWindows 8 My Spotify app on home PC stated it was not connected to the internet. I therefore uninstalled and reinstalled but now recive the attached error when logging in (Service is unavailable, pl...

  • Casual Listener
  • Plan Premium Country Australia  Device PC Operating System Windows 8   My Spotify app on home PC stated it was not connected to the internet. I therefore uninstalled and reins...
  • Xenia
  • Moderator
  • 32021 Views
  • 8 replies
  • 0 likes
  • 32021 Views
  • 8 replies
  • 0 likes

Spotify skipps every Song

Ive got the same problem that got fixed for other people just by turning off Hardware Accel or switching output devices but both of those things do not offer a permanent solution. When i turn off my current output and turn on another one and restart ...

  • Casual Listener
  • Ive got the same problem that got fixed for other people just by turning off Hardware Accel or switching output devices but both of those things do not offer a permanent solution.   When i tur...
  • Slick6
  • Casual Listener
  • 255 Views
  • 2 replies
  • 0 likes
  • 255 Views
  • 2 replies
  • 0 likes

[Desktop][Podcasts] Date of Podcast - Spanish version

I can't see the full date of the podcast episode. The year cannot be distinguished. It happens to me on my Android device (Galaxy S9 +) and my Win 10 PC. Attached screenshot.

  • Visitor
  • I can't see the full date of the podcast episode. The year cannot be distinguished. It happens to me on my Android device (Galaxy S9 +) and my Win 10 PC. Attached screenshot.
  • 214 Views
  • 0 replies
  • 0 likes
  • Desktop
    Podcasts
  • 214 Views
  • 0 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Premium can not see Chromecast Audio unit (Win 10)

I have just got the 30-days free Spotify Premium. I restarted Spotify, its now "premium"I can use me Chromecast Audio via Google Chrome whit no problem, but in Spotify the "device-symbole" in lower right corner is not activated, its dark. If I open s...

  • Casual Listener
  • I have just got the 30-days free Spotify Premium. I restarted Spotify, its now "premium" I can use me Chromecast Audio via Google Chrome whit no problem, but in Spotify the "device-symbole" in lower...
  • axpress
  • Casual Listener
  • 12058 Views
  • 14 replies
  • 0 likes
  • Windows
  • 12058 Views
  • 14 replies
  • 0 likes

Superuser Contribution where is lyrics

PlanFreeCountryfranceDeviceasus x541uOperating SystemWindows 10 My Question or Issueis there lyrics for songs in spotify?if yes how i can activate themif not could you add them plsss

  • Visitor
  • Plan Free Country france Device asus x541u Operating System Windows 10   My Question or Issue is there lyrics for songs in spotify?if yes how i can activate them if not could you add ...
  • Xenia
  • Moderator
  • 465 Views
  • 1 replies
  • 2 likes
  • 465 Views
  • 1 replies
  • 2 likes

Superuser Contribution Non-windows store version unavailable

PlanPremiumCountryUSDevicePCOperating System Windows 10 My Question or IssueAccording to the FAQ I need to uninstall the windows store version before I can install the .exe version. However, I can't find the app version available for download. The in...

  • Visitor
  • Plan Premium Country US Device PC Operating System  Windows 10   My Question or Issue According to the FAQ I need to uninstall the windows store version before I can install the ....
  • Xenia
  • Moderator
  • 1771 Views
  • 1 replies
  • 0 likes
  • 1771 Views
  • 1 replies
  • 0 likes