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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83585 Views

40 replies

68 likes

  • 83585 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792460 Views

503 replies

64 likes

  • 792460 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23196 Views

25 replies

7 likes

  • 23196 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3036 Views

0 replies

4 likes

  • 3036 Views
  • 0 replies
  • 4 likes

Superuser Contribution Recently played artists

PlanPremiumCountry SwedenDevice Operating System(Windows 10) My Question or Issue Recently played artists doesn´t work. When I have the settings on "show recently artists" other users can not see my recently played artists, and when I log out the set...

Regular

Plan Premium Country  Sweden Device  Operating System (Windows 10)   My Question or Issue  Recently played artists doesn´t work. When I have the settings on "show recentl...

Alex

Spotify Legend

1187 Views

7 replies

0 likes

  • 1187 Views
  • 7 replies
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Solved!!Superuser Contribution Downloaded local files which are not on spotify do not play on other devices

I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine. Now the files are downloaded to both desktop and iphone xr. I can play the...

Music Fan

I followed the instructions for making local files (which are NOT available on Spotify) available on mobile devices (article) as provided by Moderator Mario which worked fine.   Now the files ...

Eni

Moderator

664 Views

1 replies

0 likes

  • 664 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Friends feed not showing friends

PlanPremiumCountryFinlandDevicePCOperating SystemWindowsMy Question or IssueMy "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and know several people who should be showing up but I only see the 1 frien...

Casual Listener

Plan Premium Country Finland Device PC Operating System Windows My Question or Issue My "Friends activity" feed on Spotify only shows 1 person. I have my Spotify connected to Facebook and kn...

CarlosE

Spotify Legend

1211 Views

1 replies

0 likes

  • 1211 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't scroll on full screen mode

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueHi,I can't scroll through the song while full screen mode is on. There's no moving point on the progress bar, so I can't go back or forth with the mouse. Shift + left/righ...

Roadie

Plan Premium Country Poland Device PC Operating System Windows 10   My Question or Issue Hi, I can't scroll through the song while full screen mode is on. There's no moving point on t...

MafeG

Spotify Legend

979 Views

3 replies

3 likes

  • 979 Views
  • 3 replies
  • 3 likes

Solved!!Superuser Contribution Number of song sin Playlist of songs I liked are not correct

DeviceWindows PCOperating SystemWindows 11Spotify version1.1.65.643.g2d707698-aMy Question or IssueI liked 1.355 songs in my playlist, but i my windows applications i can only see 353 songs. What can be the problem and how can I solve this? Online an...

Casual Listener

Device Windows PC Operating System Windows 11 Spotify version 1.1.65.643.g2d707698-a My Question or Issue I liked 1.355 songs in my playlist, but i my windows applications i can only see 353 s...

CarlosE

Spotify Legend

958 Views

5 replies

0 likes

  • 958 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution [Desktop][Your Library] Right-click menu on songname in lower left corner

Right-clicking on the song - name in lower left corner used to open a menu. I used this a lot of add or remove the current playing song from my playlists, as I have been adding songs in bulk via other playlists, but need to weed them out.For example,...

Casual Listener

Right-clicking on the song - name in lower left corner used to open a menu. I used this a lot of add or remove the current playing song from my playlists, as I have been adding songs in bulk via othe...

CassiopeiaGames

Casual Listener

1237 Views

2 replies

0 likes

Desktop
Your Library
  • 1237 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local Files show Wrong Playtime

PlanPremiumCountry DeviceSamsung Galaxy S5 NeoOperating SystemWindows 10 My Question or Issue Whenever i place a Local File Song into a Playlist, it just shows a way longer Playtime than it should, for example a 4 Minute songs, tells me its 7 Minutes...

Regular

  Plan Premium Country   Device Samsung Galaxy S5 Neo Operating System Windows 10   My Question or Issue   Whenever i place a Local File Song into a Playlist, it just ...

Elena

Moderator

1520 Views

2 replies

0 likes

Bullet Records
  • 1520 Views
  • 2 replies
  • 0 likes

Solved!! Webplayer does not fit screen

Plan: PremiumCountry: Canada/ UK DeviceLaptopOperating SystemWindows 10 64-bit My Question or IssueHello, I am having issues with the webplayer not fitting the screen in chrome. It just happened all of a sudden one day. I've already tried to clear ca...

Visitor

Plan: Premium Country: Canada/ UK   Device Laptop Operating System Windows 10 64-bit   My Question or Issue Hello,  I am having issues with the webplayer not fitting the...

Emilia_8

Community Legend

1897 Views

3 replies

0 likes

  • 1897 Views
  • 3 replies
  • 0 likes

Can't skip ads on Desktop?

PlanFreeCountryUnited States DeviceDel Inspiron 15000Operating SystemWindows 10 My Question or IssueCan't skip ads on desktop anymore. I used to be able to do this for free but now it won't let me.

Casual Listener

  Plan Free Country United States   Device Del Inspiron 15000 Operating System Windows 10   My Question or Issue Can't skip ads on desktop anymore. I used to be able t...

morgan01

Visitor

4207 Views

5 replies

1 likes

  • 4207 Views
  • 5 replies
  • 1 likes

Superuser Contribution I can't play music through Echo Dot (3rd G), even though I've linked my Spotify to my Alexa account

PlanPremiumCountryMalaysiaDeviceDell Inspiron 7586Operating SystemWindows 10 It's complicated. I'm not sure how should I explain this. In order for me to play the music through Echo Dot, I need to enable it through Spotify browser. At the same time a...

Casual Listener

Plan Premium Country Malaysia Device Dell Inspiron 7586 Operating System Windows 10   It's complicated. I'm not sure how should I explain this. In order for me to play the music through...

CarlosE

Spotify Legend

900 Views

7 replies

0 likes

  • 900 Views
  • 7 replies
  • 0 likes

Superuser Contribution Report button greyed out

Latest version, Windows 10 I have a follower who is harassing me and no way of blocking them (thanks spotify). They are now harassing my followers (thanks again, spotify) so id like to report them but, of course, the feature is greyed out. Thoughts? ...

Music Fan

Latest version, Windows 10   I have a follower who is harassing me and no way of blocking them (thanks spotify). They are now harassing my followers (thanks again, spotify) so id like to repor...

EyAndi

Casual Listener

2299 Views

8 replies

2 likes

  • 2299 Views
  • 8 replies
  • 2 likes

Solved!! Can't right click a song.

PlanPremiumCountryChileDeviceHP PavilionOperating SystemWindows 10 My Question or IssueI'm really used to right clicking the song that appears on the bar below[See in the image what I mean] to add it to a playlist or anything. Since the last update w...

Regular

Plan Premium Country Chile Device HP Pavilion Operating System Windows 10   My Question or Issue I'm really used to right clicking the song that appears on the bar below[See in the ima...

wm17

Casual Listener

1600 Views

3 replies

5 likes

  • 1600 Views
  • 3 replies
  • 5 likes

Superuser Contribution Spotify kann dies zur Zeit nicht abspielen

Hallo Community! Folgendes Setup:Spotify Premium Family (seit Jahren ohne Probleme auf allen anderen Geräten inkl Sonos, Android-Phone etc.),neuerdings Windows 10 Home Laptop mit Audio-Interface Focusrite Scarlett 6i6 und Aktivlautsprechern von Fame....

Casual Listener

Hallo Community!   Folgendes Setup: Spotify Premium Family (seit Jahren ohne Probleme auf allen anderen Geräten inkl Sonos, Android-Phone etc.), neuerdings Windows 10 Home Laptop mit Audio-I...

Alex

Spotify Legend

39924 Views

7 replies

1 likes

  • 39924 Views
  • 7 replies
  • 1 likes

Superuser Contribution [Desktop] make volume persistent across app open/close cycles

Every time I restart my PC, the volume level of Spotify resets to 100%. This is disruptive; volume should stay where it was. it seems to remain persistent when the app is closed & reopened, but not when the PC is rebooted.

Casual Listener

Every time I restart my PC, the volume level of Spotify resets to 100%.  This is disruptive; volume should stay where it was.  it seems to remain persistent when the app is closed & reo...

Novy

Moderator

430 Views

1 replies

0 likes

Desktop
  • 430 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] The app doesn't show on the integrations what i'm playing and Spotify Connect doesn't work

PlanFreeCountryUSDevicesZTE Blade L8Operating SystemAndroid 9, Windows 10Spotify VersionsAndroid: 8.5.93.445Desktop: I searched on the Microsoft Store but it doesn't specify the version, so ._.?My Question or IssueI often use Spotify integrations lik...

Regular

Plan Free Country US Devices ZTE Blade L8 Operating System Android 9, Windows 10 Spotify Versions Android: 8.5.93.445 Desktop: I searched on the Microsoft Store but it doesn't specify the v...

Saqibfraz

Regular

2405 Views

14 replies

0 likes

  • 2405 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Queued up podcasts don't play in Windows 11

PlanPremiumCountrySwedenDevicePC - Spotify Desktop app Version 1.1.65.643.g2d707698-aOperating SystemWindows 11 (Microsoft Windows NT 10.0.22000.0) My Question or IssueAfter upgrading to Windows 11, queued up podcast don't play. I have no problem to ...

Casual Listener

Plan Premium Country Sweden Device PC - Spotify Desktop app Version 1.1.65.643.g2d707698-a Operating System Windows 11 (Microsoft Windows NT 10.0.22000.0)   My Question or Issue A...

CarlosE

Spotify Legend

1269 Views

3 replies

0 likes

  • 1269 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't play through external speakers

PlanPremiumCountryUSADeviceLenovo ThinkPad T480s / Focusrite Scarlett 18i8Operating SystemWindows 10 My Question or IssueWhen I try and play any song on Spotify through my default audio playback device (Scarlett 18i8 USB) I get the "Spotify can not p...

Casual Listener

Plan Premium Country USA Device Lenovo ThinkPad T480s / Focusrite Scarlett 18i8 Operating System Windows 10   My Question or Issue When I try and play any song on Spotify through my de...

Xenia

Moderator

1044 Views

3 replies

0 likes

  • 1044 Views
  • 3 replies
  • 0 likes

Superuser Contribution Kaspersky Internet Security affecting Desktop Application

PlanPremiumCountryMalaysiaDeviceHP Envy 360Operating SystemWindows 10 My Question or IssueHi, I've noticed that when I enable my antivirus software (Kaspersky Internet Security) the Spotify Desktop app fails to function properly. Below I've attached ...

Casual Listener

Plan Premium Country Malaysia Device HP Envy 360 Operating System Windows 10   My Question or Issue Hi, I've noticed that when I enable my antivirus software (Kaspersky Internet Securi...

Elena

Moderator

3270 Views

3 replies

0 likes

  • 3270 Views
  • 3 replies
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Spotify does not start unless killed vis task manager and restarted (Win7)

I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager. The run lines are: spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-size=20 --max-db-age=5 "--database=C:\Users\Jim\AppData\Local\Spot...

Regular

I launch Spotify, nothing launches in the dekstop, 4 spotify.exe32's start in task manager.  The run lines are:   spotify.exe --type=crashpad-handler /prefetch:7 --max-uploads=5 --max-db-...

mickleby

Casual Listener

1032 Views

1 replies

0 likes

Windows
  • 1032 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Spotify Connect] Won't detect between PC and Phone

PlanPremiumCountryUSA DeviceCustom Win10 Desktop, Win10 Lenovo Laptop, Android Pixel 2 (Android Pie) My Question or Issue For a while now, none of my Windows PC's will detect my phone as an option to connect, and vice versa. This used to work between...

Casual Listener

Plan Premium Country USA   Device Custom Win10 Desktop, Win10 Lenovo Laptop, Android Pixel 2 (Android Pie)   My Question or Issue  For a while now, none of my Windows PC's wil...

MafeG

Spotify Legend

2568 Views

5 replies

0 likes

  • 2568 Views
  • 5 replies
  • 0 likes