Won't Stop Shuffling

tmccarthy123456

I'm have Spotify Premium and am using the Desktop app for Windows 10.

The songs always shuffle, even when I turn off the shuffle option.  I've reinstalled the app twice and it will fix it for a day, but the problem returns.

How can I fix this?

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3 Replies

Elena

Hey there @tmccarthy123456!

 

Thanks for reaching out to us about this.

 

Can you make sure that your queue is clear with the steps here?

 

In case that doesn't solve the issue, we'd recommend clearing your cache and restarting your device.

 

Keep us posted on how it goes, we'll be here if you need more help.

ElenaModerator
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NickPolo1408

No it did not work! this is what shows up

Screenshot 2021-10-11 200440.jpg

Alex

Hi @NickPolo1408,

 

Thanks for the post.

 

From your screenshot we can see that you're getting an error message. This board is about the Shuffle function.

 

If you have an issue with Spotify unable to play songs, please open a new thread on the Windows help board 🙂

 

Cheers.

AlexModerator
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