Help Wizard

Step 1


[Desktop][Podcasts] Spotify desktop app is really frustrating and unreponsive

[Desktop][Podcasts] Spotify desktop app is really frustrating and unreponsive

When I try to listen to podcasts in the PC desktop app I am unable to scroll down to view the different podcasts in my collection. Nor am I able to choose the different episodes available. It gets stuck on the top section and I can't move down from there. 


And the times that I've managed to watch the Joe Rogan podcast the video hasn't played and the audio is temperamental. 


My internets fine and show is my desktop and I've cleared my cache. 

1 Reply

Hey @asmit22,


Thank you for reaching out on the Community.


We've moved your post to a relevant Help Board where it fits better, as this is not and idea.


Good start with troubleshooting the cache. Can you please let us know the exact steps you did? Also, what is the current version number of the Spotify app installed on the device, where you see this unexpected behavior. 


We can suggest in the meantime to log in and out from the app twice in a row, as this triggers a refresh between the app and your account. 


Keep us posted, we'll be on the lookout for your reply. 

Kiril Moderator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Suggested posts