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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2194 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

152393 Views

83 replies

27 likes

  • 152393 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

140894 Views

294 replies

22 likes

  • 140894 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11359 Views

1 replies

6 likes

  • 11359 Views
  • 1 replies
  • 6 likes

Solved!!Superuser Contribution Bug: Artist overview page auto scrolls to the bottom

PlanPremiumDeviceDesktop PCOperating SystemWindows 10 My Question or IssueWhen viewing an artists page and you've scrolled to the bottom of either one of the artists tabs that is not 'Overview' for example the 'About' tab, click the same artists name...

Casual Listener

Plan Premium Device Desktop PC Operating System Windows 10   My Question or Issue When viewing an artists page and you've scrolled to the bottom of either one of the artists tabs that is...

jakeembx

Casual Listener

821 Views

2 replies

0 likes

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Superuser Contribution No internet connection (error code 4) but can still play music

Premium plan in US on Dell laptop running Windows 10. Starting a couple days ago, Spotify starts but says offline. I can't load any artist or album pages, but can (for example) go to a recently played artist station and play music even though everyth...

Newbie

Premium plan in US on Dell laptop running Windows 10. Starting a couple days ago, Spotify starts but says offline. I can't load any artist or album pages, but can (for example) go to a recently playe...

Ivan

Spotify Legend

867 Views

3 replies

0 likes

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Superuser Contribution Spotify Windows 10 "Made For You" library sections cut off

PlanPremiumCountryAustriaDeviceAcer Predator Helios 300Operating SystemWindows 10 20H2 (Build 19042.867)Spotify Build1.1.54.592.gc0b20638 My Question or IssueEvery time I open the "Made For You" library, a weird bug occurs. The "Uniquely Yours" secti...

Regular

Plan Premium Country Austria Device Acer Predator Helios 300 Operating System Windows 10 20H2 (Build 19042.867) Spotify Build 1.1.54.592.gc0b20638   My Question or Issue Every time I...

Novy

Moderator

1155 Views

13 replies

0 likes

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Solved!!Superuser Contribution 5-6 mal Werbung binnen 10 Minuten?

Ich kann teilweise nichtmal 2 Songs zu Ende hören ohne mit Werbung zu gespammt zu werden. Das kann doch nicht normal sein, oder?

Casual Listener

Ich kann teilweise nichtmal 2 Songs zu Ende hören ohne mit Werbung zu gespammt zu werden. Das kann doch nicht normal sein, oder?

Xyz12345678

Newbie

3474 Views

4 replies

0 likes

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Superuser Contribution BUG - 384Khz Devices

Spotify will not work with devices that are set up to output anything above 192Khz. I do not need the audio from Spotify to be a higher quality. I would just like to be able to use my devices without having to constantly switch the sound settings eve...

Music Fan

Spotify will not work with devices that are set up to output anything above 192Khz. I do not need the audio from Spotify to be a higher quality. I would just like to be able to use my devices without...

Skorrn_

Music Fan

2483 Views

5 replies

7 likes

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  • 5 replies
  • 7 likes

Solved!!Superuser Contribution Casting from PC stops when inserting headphone jack

PlanPremiumCountryHolland DeviceW10 Spotify app and android phones (Apple might have the same problem) My Question or IssueWhenever I plug my headset in to my phone Spotify stops casting to my Chromecast. I find the trigger: 'switch to android phone ...

Music Fan

  Plan Premium Country Holland   Device W10 Spotify app and android phones (Apple might have the same problem)   My Question or Issue Whenever I plug my headset in to my phon...

slamhound

Gig Goer

2470 Views

10 replies

4 likes

  • 2470 Views
  • 10 replies
  • 4 likes

[Desktop][Other] Spotify should not flash its taskbar button because it started.

When Spotify starts it flashes its taskbar button.I expect that Spotify needs some kind of attention or has an alert for me, because that's the purpose of flashing the taskbar button.When I click on its button I am presented with the Spotify applicat...

Regular

When Spotify starts it flashes its taskbar button. I expect that Spotify needs some kind of attention or has an alert for me, because that's the purpose of flashing the taskbar button. When I click...

552 Views

0 replies

0 likes

Desktop
Other
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Superuser Contribution Please Help

PlanPremiumCountryUSADevice(MSI Laptop)Operating System(Windows 10) My Question or IssueThe create similar playlist button on desktop isn't working/ nothing happens when i press it. I'm aware that it only works on playlists that iv made but still not...

Newbie

Plan Premium Country USA Device (MSI Laptop) Operating System (Windows 10)   My Question or Issue The create similar playlist button on desktop isn't working/ nothing happens when i pr...

Mihail

Spotify Legend

486 Views

1 replies

0 likes

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Superuser Contribution Spotify plays in low quality even though it's set to high

PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My IssueI have really bad internet connection and I've set the streaming quality to High because I'd rather have the music pause to buffer than play in really low quality. And even though I d...

Newbie

Plan Premium Country Poland Device PC Operating System Windows 10   My Issue I have really bad internet connection and I've set the streaming quality to High because I'd rather have th...

Alex

Spotify Legend

1816 Views

1 replies

1 likes

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  • 1 replies
  • 1 likes

Superuser Contribution Spotify is broken !! Songs won't play and my name is an ID

PlanFreeCountryAlbaniaDeviceHP Pavillion 15Operating System Windows 10 My Question or IssueI tried reinstalling Spotify and this happened. I logged in with my Facebook account and the username shows my Spotify ID , also songs WONT PLAY even if I clic...

Newbie

Plan Free Country Albania Device HP Pavillion 15 Operating System  Windows 10   My Question or Issue I tried reinstalling Spotify and this happened. I logged in with my Facebook a...

CarlosE

Spotify Legend

476 Views

1 replies

0 likes

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Superuser Contribution Spotify Desktop has this weird bottom gap since 6 months now when on max window

PlanFreeCountryINDeviceLenovo Laptop G50Operating SystemWindows 10 My Question or IssueSee the screenshot and DO NOT, DO NOT suggest me to re install or anything, I have already tried all basic troubleshooting and I earlier reported but nothing Spoti...

Visitor

Plan Free Country IN Device Lenovo Laptop G50 Operating System Windows 10    My Question or Issue See the screenshot and DO NOT, DO NOT suggest me to re install or anything, I hav...

Eni

Moderator

376 Views

1 replies

0 likes

Desktop
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Solved!!Superuser Contribution Spotify consumes a lot of my system resources

My Question or IssueHi, I have installed the Spotify application for Windows but the problem is that Spotify consumes a lot of system resources such as hard disk usage, so will it be better to use the browser version of Spotify? Operating SystemWindo...

Newbie

My Question or Issue Hi, I have installed the Spotify application for Windows but the problem is that Spotify consumes a lot of system resources such as hard disk usage, so will it be better to use ...

CarlosE

Spotify Legend

2011 Views

1 replies

1 likes

  • 2011 Views
  • 1 replies
  • 1 likes

Superuser Contribution Remove 200 artists list limit

Please remove the two hundred artist listing limit of the desktop app, or make the list sortable by recently added on the website app that lists them all properly. This has been a problem since the beginning, almost 13 YEARS now!

Regular

Please remove the two hundred artist listing limit of the desktop app, or make the list sortable by recently added on the website app that lists them all properly. This has been a problem since the b...

MiSerafimTheGroovy

Casual Listener

820 Views

4 replies

1 likes

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  • 1 likes

Superuser Contribution Play/Pause, Skip, and Shuffle Controls Gone

PlanPremiumCountryUnited StatesDeviceHP Stream 14"Operating SystemWindows 10 My Question or IssueRecently, the bottom bar (that contains the play/pause, shuffle, skip, etc buttons) has disappeared. I figured out that zooming into the max allows it to...

Casual Listener

Plan Premium Country United States Device HP Stream 14" Operating System Windows 10   My Question or Issue Recently, the bottom bar (that contains the play/pause, shuffle, skip, etc bu...

OscarDC

Moderator

7198 Views

14 replies

1 likes

bottom bar
shuffle
skip
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Superuser Contribution Black screen for at least 45 mins on Windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo when I start my mainstream pc and open spotify, I get a black screen for up to an hour. I ...

Newbie

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue So when...

Novy

Moderator

533 Views

1 replies

0 likes

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local files sync broken... again...

PlanPremiumCountryFRDeviceDesktop PC // Motorola OneOperating SystemWindows 10 20H2 // Android 10 My Question or IssueLocal files sync is broken again, both apps are up to date. Open spotify on both of the applications. Sync a playlist with local fil...

Gig Goer

Plan Premium Country FR Device Desktop PC // Motorola One Operating System Windows 10 20H2 // Android 10   My Question or Issue Local files sync is broken again, both apps are up to da...

449 Views

0 replies

0 likes

  • 449 Views
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Superuser Contribution Need way to sort playlist FOLDERS

PlanPremiumCountryUSADeviceLenovo PCOperating SystemWindows 10 My Question or IssueI need/am looking for a way to alphabetize or reorganize my playlist folders without having to drag and drop them in my list one at a time. Is there any existing mecha...

Newbie

Plan Premium Country USA Device Lenovo PC Operating System Windows 10   My Question or Issue I need/am looking for a way to alphabetize or reorganize my playlist folders without having...

Eni

Moderator

345 Views

1 replies

0 likes

  • 345 Views
  • 1 replies
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Superuser Contribution Spotify wakes pc from sleep

PlanPremiumRomania Device(Iphone 11 pro max , pc)Operating System(IOS 13 , windows 10) I usually put my pc in sleep and it was working for the last 6 months but now when i open Spotify app on IOS it turns automatically my pc on . Please help I can't ...

Newbie

Plan Premium Romania   Device (Iphone 11 pro max , pc) Operating System (IOS 13 , windows 10)   I usually put my pc in sleep and it was working for the last 6 months but now w...

Jeremy

Spotify Legend

1060 Views

1 replies

0 likes

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Superuser Contribution Spotify makes my League Of Legends fps low?

PlanPremium (family plan)CountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm in a game of League of Legends, I love playing music. Recently, when I start my music it lowers my FPS from 300 to 75-100 FPS, BUT only when the bla...

Casual Listener

  Plan Premium (family plan) Country Canada Device PC Operating System Windows 10   My Question or Issue When I'm in a game of League of Legends, I love playing music. Recently, ...

Ivan

Spotify Legend

6683 Views

6 replies

2 likes

  • 6683 Views
  • 6 replies
  • 2 likes

Superuser Contribution Spotify can't save the volume state when restarting the computer

I don't understand what is the problem with Spotify software designers. Clearly they don't use the software, at least on PC (Windows). I don't understand why Spotify don't have simple features, such as global hotkeys, or default device selection... b...

Music Fan

I don't understand what is the problem with Spotify software designers. Clearly they don't use the software, at least on PC (Windows). I don't understand why Spotify don't have simple features, such ...

Eni

Moderator

2229 Views

1 replies

1 likes

  • 2229 Views
  • 1 replies
  • 1 likes