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Some devices not visible to Windows desktop app

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Some devices not visible to Windows desktop app

On Windows desktop, my paired speakers aren't appearing in the list of devices.

 

They do appear in the android app and if I cast from there to the speakers, then the desktop  app then shows the paired speakers.

 

Is this a bug that the desktop doesn't show paired speakers by default?

 

thanks

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I restarted the speakers, that fixed it.

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Hi there @siliconglen,

 

Thanks for reaching out to the Community and welcome!

 

Could you let us know the make and model of the speakers, and how are they paired with your PC? This will help us understand what might be going on.

 

We'll keep an eye out for your reply.

CarlosEModerator
 
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Google Home.
They are on the wifi and paired together as a set for stereo.

Hey @siliconglen,

 

Thanks for your reply.

 

In this case, we suggest unlinking your Spotify and Google accounts and linking them again by following the steps in this article. Then restart your router and your devices (the speakers and the computer).

 

Keep us posted on how it goes.

CarlosEModerator
 
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Marked as solution

I restarted the speakers, that fixed it.

Hey @siliconglen,

 

Thanks for letting us know that everything is working fine now.

 

We'll keep that in mind in case we need to help other users with similar issues. Remember to always keep your app updated, so you don't miss any fixes or new features. Don't hesitate to give us a shout if you have more questions.

 

Cheers!

MafeGModerator
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