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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84117 Views

40 replies

68 likes

  • 84117 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797932 Views

505 replies

64 likes

  • 797932 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24459 Views

26 replies

7 likes

  • 24459 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3096 Views

0 replies

4 likes

  • 3096 Views
  • 0 replies
  • 4 likes

Superuser Contribution Something went wrong .... yet another addition to the myriad of errors with the win 10 desktop app

Everything is up to date. Win 10 desktop. When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manager doesn't work either as one instance of the process with th...

Regular

Everything is up to date. Win 10 desktop.   When opening the spotify app a window with the message 'something went wrong, try reloading' comes up. Reloading doesn't work. Using the task manage...

Ver

Spotify Legend

1085 Views

6 replies

2 likes

  • 1085 Views
  • 6 replies
  • 2 likes

Superuser Contribution Can't find local files on PC

PlanPremiumCountryUSADeviceHP 255 G7Operating SystemWindows 10My Question or IssueI downloaded some MP3s online (legally) but no local files show up when I try to add Local Files.

Casual Listener

Plan Premium Country USA Device HP 255 G7 Operating System Windows 10 My Question or Issue I downloaded some MP3s online (legally) but no local files show up when I try to add Local Files.

Alex

Spotify Legend

785 Views

3 replies

0 likes

  • 785 Views
  • 3 replies
  • 0 likes

Superuser Contribution Single click to open app in Windows notification area

PlanFree/PremiumCountryUSADeviceDell XPSOperating SystemWindows 10 My Question or IssueI installed the Spotify app on a new PC from the Windows Store. I swear there used to be an option in settings to reopen the Spotify app from the Windows notificat...

Casual Listener

Plan Free/Premium Country USA Device Dell XPS Operating System Windows 10   My Question or Issue I installed the Spotify app on a new PC from the Windows Store. I swear there used to b...

Alex

Spotify Legend

1090 Views

3 replies

0 likes

  • 1090 Views
  • 3 replies
  • 0 likes

Solved!! [Bug] Spotify Microsoft Windows (Blank Login Screen / Black Login Screen) Issue

PlanPremium CountryHong Kong DeviceDell XPS 9500 Operating SystemWindows 11 Build 22000.168 My Question or Issue Spotify launches with a blank screen (For both latest SpotifyFullSetup.exe and Microsoft Store version) #SpotifyFullSetup.exe Version: 1....

Casual Listener

Plan Premium   Country Hong Kong   Device Dell XPS 9500   Operating System Windows 11 Build 22000.168   My Question or Issue     Spotify launches with...

ylmw0131

Casual Listener

2713 Views

1 replies

0 likes

  • 2713 Views
  • 1 replies
  • 0 likes

Superuser Contribution Album Artist, Featuring Artist, composer in different order / mixed.

PlanPremiumCountryFIDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify has added at some point more info and featuring artists into the Artist field. That is ok. But some artists, albums and tracks this thing has.. gone out of hands ...

Roadie

Plan Premium Country FI Device Desktop Operating System Windows 10   My Question or Issue Spotify has added at some point more info and featuring artists into the Artist field. That is...

Eni

Moderator

891 Views

1 replies

0 likes

  • 891 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search shortcut (ctrl + L) not working on search page

PlanPremiumCountry DevicePCOperating SystemWindows 8.1 My Question or IssueIf I go to the search page (either by clicking "Search" in the side menu or by keyboard shortcut and then lose focus on the input field (clicking away but staying on the same ...

Newbie

Plan Premium Country   Device PC Operating System Windows 8.1   My Question or Issue If I go to the search page (either by clicking "Search"  in the side menu or by keyboard ...

Eni

Moderator

612 Views

2 replies

0 likes

  • 612 Views
  • 2 replies
  • 0 likes

Solved!! Spotify won't let me play a song

PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueI recently added a song from my favorite TV show to my liked songs however I came back the next day to find that Spotify won't let me play it anymore and whenever I try c...

Newbie

  Plan Premium Country England Device PC Operating System Windows 10   My Question or Issue I recently added a song from my favorite TV show to my liked songs however I came back...

dinomight

Spotify Star

989 Views

1 replies

0 likes

  • 989 Views
  • 1 replies
  • 0 likes

Superuser Contribution Problem with searching reappeared

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.Problem with searching reappeared ...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Eni

Moderator

607 Views

3 replies

0 likes

  • 607 Views
  • 3 replies
  • 0 likes

Can't play full song in discord

PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have spotify premium and from what i've gleaned, I am able to play a full song from an embedded player. Which is true in a browser, but in discord I am only able to play 30 ...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10   My Question or Issue I have spotify premium and from what i've gleaned, I am able to play a full song from an embedded p...

midoriha_senpai

Regular

2226 Views

1 replies

5 likes

  • 2226 Views
  • 1 replies
  • 5 likes

Superuser Contribution Spotify still closes without warning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify Premium, USA, Acer laptop, Windows 10, 6 GB memory, Intel Core i3 cpu. Like others, I...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

CarlosE

Spotify Legend

928 Views

3 replies

0 likes

  • 928 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Blank page

PlanPremiumCountryTaiwanDeviceMicrosoft Surface Pro7Microsoft Surface Pro 3Operating SystemWindow10 version 20H2 My Issue Hi community. My spotify had conftonted a weird problem. I've led it run on my new computer (surface pro 7), however after the i...

Regular

Plan Premium Country Taiwan Device Microsoft Surface Pro7 Microsoft Surface Pro 3 Operating System Window10 version 20H2   My Issue     Hi community. My spotify ...

Ver

Spotify Legend

4539 Views

7 replies

1 likes

  • 4539 Views
  • 7 replies
  • 1 likes

DektopApp:Bug: Deleting mutliple songs from playlist sometimes does not delete all selected songs

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press DELETE to remove songs from the list Observed behavior: ...

Regular

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press...

jiri-san

Regular

535 Views

1 replies

2 likes

  • 535 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Specific Album Playback Error

PlanPremiumCountryUSADeviceiPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-aOperating SystemiOS 14.7.1 / Windows 10 My Question or IssueThe Album: Ferrante & Teicher - Space Age Pop has all tracks skipping (incomplete songs). Each song is only 2...

Newbie

Plan Premium Country USA Device iPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-a Operating System iOS 14.7.1 / Windows 10   My Question or Issue The Album: Ferrante & Teicher...

CarlosE

Spotify Legend

2268 Views

1 replies

0 likes

  • 2268 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist search and song suggestions not loading

PlanPremiumCountryUSA DeviceHP Pavilion Gaming Laptop Operating SystemWindows 10Current Spotify1.1.66.580.gbd43cbc9-a My Question or IssueWhen searching for playlists if I hit the "See All" button then the page never loads, just a bunch of placeholde...

Music Fan

Plan Premium Country USA   Device HP Pavilion Gaming Laptop  Operating System Windows 10 Current Spotify 1.1.66.580.gbd43cbc9-a   My Question or Issue When searching for p...

Elena

Moderator

863 Views

1 replies

0 likes

Desktop (Windows)
search unresponsive
  • 863 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend activity isn't there when using my home's network but come back when I use other networks

PlanFreeCountryLiving in India and country set to SingaporeOperating SystemWindows 10 1909My Question or IssueI only have a single friend on Spotify who disappears from friends listening feed when I am using my default home network. But it comes back...

Newbie

  Plan Free Country Living in India and country set to Singapore Operating System Windows 10 1909 My Question or Issue I only have a single friend on Spotify who disappears from friends ...

Jeremy

Spotify Legend

1220 Views

3 replies

0 likes

  • 1220 Views
  • 3 replies
  • 0 likes

Superuser Contribution Can't login to account

PlanPremiumCountryMexicoDeviceInspiron 7460Operating SystemWindows 10My Question or IssueI accidentally logged out of my account on the desktop app, and I've been trying to log back in, but the app won't let me. When I try to log in, it throws the "A...

Casual Listener

Plan Premium Country Mexico Device Inspiron 7460 Operating System Windows 10 My Question or Issue I accidentally logged out of my account on the desktop app, and I've been trying to log back...

Jeremy

Spotify Legend

1210 Views

5 replies

0 likes

  • 1210 Views
  • 5 replies
  • 0 likes

Remove local files from library

I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only place the songs appear is in Liked Songs. I have tri...

Newbie

I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only p...

AeroZ

Composer

799 Views

1 replies

0 likes

  • 799 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Recomendations

I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, how could I reset the recomendations of my account?

Casual Listener

I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, h...

Eni

Moderator

664 Views

2 replies

1 likes

  • 664 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hide / remove the section "Friends' actions" with connection to facebook in the PC application

Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.

Casual Listener

Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.

Ex108

Casual Listener

680 Views

2 replies

0 likes

App & Features
  • 680 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue not working while offline (WIN10)

PlanPremiumCountryCzechiaDevice(Thinkpad T470)Operating System(Windows 10) My Question or Issue Hello,found similar topics in older threads but nothing worked for me I cannot use queue when I switch to the offline mode. All tracks that I insert while...

Newbie

Plan Premium Country Czechia Device (Thinkpad T470) Operating System (Windows 10)   My Question or Issue   Hello, found similar topics in older threads but nothing worked for me...

Jeremy

Spotify Legend

1242 Views

7 replies

3 likes

  • 1242 Views
  • 7 replies
  • 3 likes