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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81132 Views

40 replies

68 likes

  • 81132 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

776438 Views

503 replies

64 likes

  • 776438 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18159 Views

19 replies

5 likes

  • 18159 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2800 Views

0 replies

4 likes

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Superuser Contribution Spotify still closes without warning

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify Premium, USA, Acer laptop, Windows 10, 6 GB memory, Intel Core i3 cpu. Like others, I...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Spotify...

CarlosE

Spotify Legend

918 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Blank page

PlanPremiumCountryTaiwanDeviceMicrosoft Surface Pro7Microsoft Surface Pro 3Operating SystemWindow10 version 20H2 My Issue Hi community. My spotify had conftonted a weird problem. I've led it run on my new computer (surface pro 7), however after the i...

Regular

Plan Premium Country Taiwan Device Microsoft Surface Pro7 Microsoft Surface Pro 3 Operating System Window10 version 20H2   My Issue     Hi community. My spotify ...

Ver

Spotify Legend

4359 Views

7 replies

1 likes

  • 4359 Views
  • 7 replies
  • 1 likes

DektopApp:Bug: Deleting mutliple songs from playlist sometimes does not delete all selected songs

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press DELETE to remove songs from the list Observed behavior: ...

Regular

Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press...

jiri-san

Regular

524 Views

1 replies

2 likes

  • 524 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Specific Album Playback Error

PlanPremiumCountryUSADeviceiPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-aOperating SystemiOS 14.7.1 / Windows 10 My Question or IssueThe Album: Ferrante & Teicher - Space Age Pop has all tracks skipping (incomplete songs). Each song is only 2...

Newbie

Plan Premium Country USA Device iPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-a Operating System iOS 14.7.1 / Windows 10   My Question or Issue The Album: Ferrante & Teicher...

CarlosE

Spotify Legend

2211 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Playlist search and song suggestions not loading

PlanPremiumCountryUSA DeviceHP Pavilion Gaming Laptop Operating SystemWindows 10Current Spotify1.1.66.580.gbd43cbc9-a My Question or IssueWhen searching for playlists if I hit the "See All" button then the page never loads, just a bunch of placeholde...

Music Fan

Plan Premium Country USA   Device HP Pavilion Gaming Laptop  Operating System Windows 10 Current Spotify 1.1.66.580.gbd43cbc9-a   My Question or Issue When searching for p...

Elena

Moderator

845 Views

1 replies

0 likes

Desktop (Windows)
search unresponsive
  • 845 Views
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Superuser Contribution Friend activity isn't there when using my home's network but come back when I use other networks

PlanFreeCountryLiving in India and country set to SingaporeOperating SystemWindows 10 1909My Question or IssueI only have a single friend on Spotify who disappears from friends listening feed when I am using my default home network. But it comes back...

Newbie

  Plan Free Country Living in India and country set to Singapore Operating System Windows 10 1909 My Question or Issue I only have a single friend on Spotify who disappears from friends ...

Jeremy

Spotify Legend

1193 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Superuser Contribution Can't login to account

PlanPremiumCountryMexicoDeviceInspiron 7460Operating SystemWindows 10My Question or IssueI accidentally logged out of my account on the desktop app, and I've been trying to log back in, but the app won't let me. When I try to log in, it throws the "A...

Casual Listener

Plan Premium Country Mexico Device Inspiron 7460 Operating System Windows 10 My Question or Issue I accidentally logged out of my account on the desktop app, and I've been trying to log back...

Jeremy

Spotify Legend

1177 Views

5 replies

0 likes

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  • 5 replies
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Remove local files from library

I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only place the songs appear is in Liked Songs. I have tri...

Newbie

I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only p...

AeroZ

Composer

782 Views

1 replies

0 likes

  • 782 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Recomendations

I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, how could I reset the recomendations of my account?

Casual Listener

I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, h...

Eni

Moderator

648 Views

2 replies

1 likes

  • 648 Views
  • 2 replies
  • 1 likes

Superuser Contribution Hide / remove the section "Friends' actions" with connection to facebook in the PC application

Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.

Casual Listener

Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.

Ex108

Casual Listener

675 Views

2 replies

0 likes

App & Features
  • 675 Views
  • 2 replies
  • 0 likes

Superuser Contribution Queue not working while offline (WIN10)

PlanPremiumCountryCzechiaDevice(Thinkpad T470)Operating System(Windows 10) My Question or Issue Hello,found similar topics in older threads but nothing worked for me I cannot use queue when I switch to the offline mode. All tracks that I insert while...

Newbie

Plan Premium Country Czechia Device (Thinkpad T470) Operating System (Windows 10)   My Question or Issue   Hello, found similar topics in older threads but nothing worked for me...

Jeremy

Spotify Legend

1195 Views

7 replies

3 likes

  • 1195 Views
  • 7 replies
  • 3 likes

[Desktop] Where is the app location in Windows 10?

I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me to a file with 0 bytes. It I point the Logitech keyb...

Visitor

I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me t...

593 Views

0 replies

0 likes

Desktop
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Superuser Contribution Songs keep pausing after 30 seconds

Hello Comunity, Whenever i play a song on spotify they keep pausing after 30 seconds,i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on every device but that also did nothing. my PC has the newest ...

Casual Listener

Hello Comunity,   Whenever i play a song on spotify they keep pausing after 30 seconds, i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on...

MafeG

Spotify Legend

665 Views

3 replies

0 likes

  • 665 Views
  • 3 replies
  • 0 likes

Superuser Contribution Error when editing playlist

I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me. https://community.spotify.com/t5/Ongoing-Issues/Web-Player-Error-when-editing-playlist/idc-p/5249758 The post was...

Regular

I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me.   https://community.spotify.com/t5/Ongoing-Issues/Web-P...

planetneutral

Regular

674 Views

5 replies

0 likes

  • 674 Views
  • 5 replies
  • 0 likes

Superuser Contribution New discography layout playback broken in web player

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows, Chrome My Question or IssueThe way artist discography is viewed was updated recently to where all albums are in order from newest release at the top of a page instead it loading thumbnails for...

Casual Listener

Plan Premium Country US Device Desktop Operating System Windows, Chrome   My Question or Issue The way artist discography is viewed was updated recently to where all albums are in orde...

Eni

Moderator

993 Views

5 replies

1 likes

  • 993 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't delete playlist from home page

Please help me delete my already deleted (but actualy no) playlist from home page: When I trying delete it from Windows app nothing happens (button pressed, but nothing changed and dialog window not disappear). In Web wersion (cache cleared) I get su...

Music Fan

Please help me delete my already deleted (but actualy no) playlist from home page:  When I trying delete it from Windows app nothing happens (button pressed, but nothing changed and dialog wi...

Mario

Spotify Legend

2374 Views

6 replies

0 likes

  • 2374 Views
  • 6 replies
  • 0 likes

Superuser Contribution LIKED Song List Won't Play

Plan Premium Country USA Device PC Operating System Windows 10 My song in my LIKED SONGS won't play, neither by hitting the big Play button, nor any of the individual songs in That list. Won't play through my Alexa speaker either. Can add and remove ...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My song in my LIKED SONGS won't play, neither by hitting the big Play button, nor any of the individual songs i...

Jeremy

Spotify Legend

1174 Views

5 replies

0 likes

  • 1174 Views
  • 5 replies
  • 0 likes

Superuser Contribution Media Keys on keyboard and mouse don't work when Show desktop overlay is on

PlanFree/PremiumCountrySouth AfricaDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen Desktop overlay when using media keys is enabled, the media keys are not able to play/pause skip a song when the spotify app is not selected/ primary w...

Newbie

Plan Free/Premium Country South Africa Device Laptop Operating System Windows 10   My Question or Issue When Desktop overlay when using media keys is enabled, the media keys are not ab...

MafeG

Spotify Legend

684 Views

1 replies

0 likes

Desktop
media keys
Spotify app for desktop
Windows 10
  • 684 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows Desktop App randomly closes randomly

PlanPremiumCountryUSADeviceHP Envy All-IN-ONEOperating System Windows 10 My Question or IssueAfter a recent update, the spotify player randomly closes on my desktop. I do not have this problem on my android phone nor a work computer (running an older...

Casual Listener

Plan Premium Country USA Device HP Envy All-IN-ONE Operating System  Windows 10   My Question or Issue After a recent update, the spotify player randomly closes on my desktop.&nbs...

Alex

Spotify Legend

766 Views

5 replies

0 likes

  • 766 Views
  • 5 replies
  • 0 likes

Superuser Contribution BUG: Drag and Drop upwards in Playlist doesn't scroll

v1.1.34.694Drag and Drop in a playlist correctly scrolls at the bottom (albeit very slowly) but doesn't at the top.This is a bug pure and simple.

Music Fan

v1.1.34.694 Drag and Drop in a playlist correctly scrolls at the bottom (albeit very slowly) but doesn't at the top. This is a bug pure and simple.

CarlosE

Spotify Legend

951 Views

5 replies

3 likes

  • 951 Views
  • 5 replies
  • 3 likes