Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
83927 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Moderator
795965 Views
505 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
24028 Views
25 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremium CountryHong Kong DeviceDell XPS 9500 Operating SystemWindows 11 Build 22000.168 My Question or Issue Spotify launches with a blank screen (For both latest SpotifyFullSetup.exe and Microsoft Store version) #SpotifyFullSetup.exe Version: 1....
Plan Premium Country Hong Kong Device Dell XPS 9500 Operating System Windows 11 Build 22000.168 My Question or Issue Spotify launches with...
Casual Listener
2713 Views
1 replies
0 likes
PlanPremiumCountryFIDeviceDesktopOperating SystemWindows 10 My Question or IssueSpotify has added at some point more info and featuring artists into the Artist field. That is ok. But some artists, albums and tracks this thing has.. gone out of hands ...
Plan Premium Country FI Device Desktop Operating System Windows 10 My Question or Issue Spotify has added at some point more info and featuring artists into the Artist field. That is...
Moderator
891 Views
1 replies
0 likes
PlanPremiumCountry DevicePCOperating SystemWindows 8.1 My Question or IssueIf I go to the search page (either by clicking "Search" in the side menu or by keyboard shortcut and then lose focus on the input field (clicking away but staying on the same ...
Plan Premium Country Device PC Operating System Windows 8.1 My Question or Issue If I go to the search page (either by clicking "Search" in the side menu or by keyboard ...
Moderator
610 Views
2 replies
0 likes
PlanPremiumCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueI recently added a song from my favorite TV show to my liked songs however I came back the next day to find that Spotify won't let me play it anymore and whenever I try c...
Plan Premium Country England Device PC Operating System Windows 10 My Question or Issue I recently added a song from my favorite TV show to my liked songs however I came back...
Spotify Star
987 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueHello.Problem with searching reappeared ...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...
Moderator
607 Views
3 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueI have spotify premium and from what i've gleaned, I am able to play a full song from an embedded player. Which is true in a browser, but in discord I am only able to play 30 ...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue I have spotify premium and from what i've gleaned, I am able to play a full song from an embedded p...
Regular
2225 Views
1 replies
5 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSpotify Premium, USA, Acer laptop, Windows 10, 6 GB memory, Intel Core i3 cpu. Like others, I...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Spotify...
Spotify Legend
928 Views
3 replies
0 likes
PlanPremiumCountryTaiwanDeviceMicrosoft Surface Pro7Microsoft Surface Pro 3Operating SystemWindow10 version 20H2 My Issue Hi community. My spotify had conftonted a weird problem. I've led it run on my new computer (surface pro 7), however after the i...
Plan Premium Country Taiwan Device Microsoft Surface Pro7 Microsoft Surface Pro 3 Operating System Window10 version 20H2 My Issue Hi community. My spotify ...
Spotify Legend
4530 Views
7 replies
1 likes
Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press DELETE to remove songs from the list Observed behavior: ...
Steps to reproduce: 1) Create playlist with enough songs to be displayed on multiple pages 2) Select first song, hold SHIFT, scroll down couple of pages, click to select multiple songs 3) Press...
Regular
533 Views
1 replies
2 likes
PlanPremiumCountryUSADeviceiPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-aOperating SystemiOS 14.7.1 / Windows 10 My Question or IssueThe Album: Ferrante & Teicher - Space Age Pop has all tracks skipping (incomplete songs). Each song is only 2...
Plan Premium Country USA Device iPhone 8 AND Desktop PC version 1.1.66.580.gbd43cbc9-a Operating System iOS 14.7.1 / Windows 10 My Question or Issue The Album: Ferrante & Teicher...
Spotify Legend
2265 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceHP Pavilion Gaming Laptop Operating SystemWindows 10Current Spotify1.1.66.580.gbd43cbc9-a My Question or IssueWhen searching for playlists if I hit the "See All" button then the page never loads, just a bunch of placeholde...
Plan Premium Country USA Device HP Pavilion Gaming Laptop Operating System Windows 10 Current Spotify 1.1.66.580.gbd43cbc9-a My Question or Issue When searching for p...
Moderator
860 Views
1 replies
0 likes
PlanFreeCountryLiving in India and country set to SingaporeOperating SystemWindows 10 1909My Question or IssueI only have a single friend on Spotify who disappears from friends listening feed when I am using my default home network. But it comes back...
Plan Free Country Living in India and country set to Singapore Operating System Windows 10 1909 My Question or Issue I only have a single friend on Spotify who disappears from friends ...
Spotify Legend
1219 Views
3 replies
0 likes
PlanPremiumCountryMexicoDeviceInspiron 7460Operating SystemWindows 10My Question or IssueI accidentally logged out of my account on the desktop app, and I've been trying to log back in, but the app won't let me. When I try to log in, it throws the "A...
Plan Premium Country Mexico Device Inspiron 7460 Operating System Windows 10 My Question or Issue I accidentally logged out of my account on the desktop app, and I've been trying to log back...
Spotify Legend
1209 Views
5 replies
0 likes
I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only place the songs appear is in Liked Songs. I have tri...
I am one Windows 10 desktop and am trying to remove local files from my library. I have had several songs imported but have since deleted them. I no longer want them in my Spotify library. The only p...
Composer
795 Views
1 replies
0 likes
I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, how could I reset the recomendations of my account?
I listen a lot of music, so everytime i'm searching for new musics, than I use the radio, but my recommendations are taking me for musics that i have listened before, so it don't show me new music, h...
Moderator
662 Views
2 replies
1 likes
Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.
Hide / remove the section "Friends' actions" with a connection to facebook? I do not have a facebook account and this section takes up a lot of space in the application.
Casual Listener
680 Views
2 replies
0 likes
PlanPremiumCountryCzechiaDevice(Thinkpad T470)Operating System(Windows 10) My Question or Issue Hello,found similar topics in older threads but nothing worked for me I cannot use queue when I switch to the offline mode. All tracks that I insert while...
Plan Premium Country Czechia Device (Thinkpad T470) Operating System (Windows 10) My Question or Issue Hello, found similar topics in older threads but nothing worked for me...
Spotify Legend
1241 Views
7 replies
3 likes
I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me to a file with 0 bytes. It I point the Logitech keyb...
I want to change the hotkey on my Logitech 350 to open Spotify instead of the Media Center, but I cannot find where Spotify.exe is located. When I search for it using the command line it directs me t...
601 Views
0 replies
0 likes
Hello Comunity, Whenever i play a song on spotify they keep pausing after 30 seconds,i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on every device but that also did nothing. my PC has the newest ...
Hello Comunity, Whenever i play a song on spotify they keep pausing after 30 seconds, i tried reinstalling it on my computer and on my phone but it doesent work, i also tried logging out on...
Spotify Legend
670 Views
3 replies
0 likes
I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me. https://community.spotify.com/t5/Ongoing-Issues/Web-Player-Error-when-editing-playlist/idc-p/5249758 The post was...
I am basically reinvigorating an error report that was closed as fixed without the problem actually being resolved, at least not for me. https://community.spotify.com/t5/Ongoing-Issues/Web-P...
Regular
707 Views
5 replies
0 likes
