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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Superuser Contribution New Songs added to Playlist Counter / Top-List

In previous spotify versions there were counters behind playlist names on the left side, which showed how many songs were added since i last visited this playlist. Is there some kind of option to enable this again in the newest spotify version? In ol...

  • Casual Listener
  • In previous spotify versions there were counters behind playlist names on the left side, which showed how many songs were added since i last visited this playlist. Is there some kind of option to ena...
  • MaverFlavor
  • Casual Listener
  • 249 Views
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Superuser Contribution Search friends problem

PlanPremiumCountryChileDeviceHPOperating SystemWindows 10 My Question or IssueYou can no longer search on Spotify for Facebook friends, please fix it.Same problem for Web player and Spotify on Windows.

  • Newbie
  • Plan Premium Country Chile Device HP Operating System Windows 10   My Question or Issue You can no longer search on Spotify for Facebook friends, please fix it. Same problem for Web p...
  • Petya
  • Community Legend
  • 205 Views
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  • Friends
    Search
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Spotify keeps starting at boot [Windows 10]

PlanPremium Operating SystemWindows 10 I've already tried messing with the task manager's startup tab, changing the Startup Apps in Windows 10 settings, and selecting no in Spotify's advanced settings. Spotify isn't even listed in the Task Manager or...

  • Casual Listener
  • Plan Premium   Operating System Windows 10   I've already tried messing with the task manager's startup tab, changing the Startup Apps in Windows 10 settings, and selecting no in Spot...
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Spotify Rapidly Skipping Songs

Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and updating my pc, updating spotify, using a vpn, gett...

  • Casual Listener
  • Spotify will not play a single song for more than a fraction of a second, skipping songs at the speed of light. I've tried almost EVERYTHING from drivers to uninstalling reinstalling, restarting and ...
  • bradwsharpb
  • Casual Listener
  • 312 Views
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  • 312 Views
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Solved!!Superuser Contribution Unable to find internet connection (error code:4) only on desktop app

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueAfter being able to use the desktop app perfectly fine, it's now saying it's offline and unable to find an internet connection. Spotify is working fine on my other devices...

  • Newbie
  • Plan Premium Country United Kingdom Operating System Windows 10   My Question or Issue After being able to use the desktop app perfectly fine, it's now saying it's offline and unable to ...
  • sumwon
  • Regular
  • 1743 Views
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  • Desktop
    Windows 10
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Superuser Contribution Notify me option BELL

My Question or IssueSo essentially what Instagram and YouTube has, allowing users to turn on a notification bell for specific artist. Seems like a no brainier but might be a difficult implement.

  • Regular
  • My Question or Issue So essentially what Instagram and YouTube has, allowing users to turn on a notification bell for specific artist.  Seems like a no brainier but might be a difficult implem...
  • Alex
  • Moderator
  • 366 Views
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  • bell
    Icon
    notification
    notify
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web player and app are playing different songs

PlanPremiumCountryUSADevice Operating System Windows 10 My Question or IssueI can't get desktop app to sync up with the web player. Each one will have different songs queued up and can play simultaneously. I prefer the desktop app but it doesn't get ...

  • Regular
  • Plan Premium Country USA Device   Operating System  Windows 10   My Question or Issue I can't get desktop app to sync up with the web player. Each one will have different son...
  • splichy
  • Newbie
  • 1934 Views
  • 14 replies
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  • 1934 Views
  • 14 replies
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Can't listen to Spotify on desktop while connected to Bluetooth headphones

PlanFreeCountryCanada DeviceAcerOperating SystemWindows 10 My Question or IssueI can't listen to Spotify when I'm connected to my Bluetooth headphones (Beats Solo3) I'm using the desktop app for Spotify. When I do play the music it plays from laptop ...

  • Visitor
  • Plan Free Country Canada  Device Acer Operating System Windows 10   My Question or Issue I can't listen to Spotify when I'm connected to my Bluetooth headphones (Beats Solo3) I'm ...
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Superuser Contribution spotfy doesn't update

PlanFree/Premium premium on other account. this one freeCountryusaDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17Operating System(iOS 10, Android Oreo, Windows 10,etc.) windows 10 My Question or Issuespotify does not upda...

  • Music Fan
  • Plan Free/Premium premium on other account. this one free Country usa Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016asus vivobook pro 17 Operating System (iOS 10, Android Oreo,...
  • Petya
  • Community Legend
  • 297 Views
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Daily Mixes

PlanPremiumCountryUSADeviceallOperating Systemall My Question or IssueOn all my devices my Daily Mixes never change! Must I listen to them all to have them update daily? I assume they're suppose change daily, right?

  • Visitor
  • Plan Premium Country USA Device all Operating System all   My Question or Issue On all my devices my Daily Mixes never change!  Must I listen to them all to have them update daily...
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  • Daily Mixes
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Superuser Contribution Windows 10 PC Recently played not updating

PlanPremiumCountryusaDevicePCOperating SystemWindows 10My Question or IssueOn my PC there are 3 possible “recently played”Home Page: This has not updated in monthsIn my library: This one updates sometimes once per day OR a day later and not everythin...

  • Regular
  • Plan Premium Country usa Device PC Operating System Windows 10 My Question or Issue On my PC there are 3 possible “recently played” Home Page: This has not updated in months In my library...
  • AeroZ
  • Composer
  • 827 Views
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Desktop app won't play any song and stops working

PlanPremium FamilyCountryBrazilDeviceDesktop Operating SystemWindows 7 My Question or IssueI'm having trouble with the desktop app only, on every other device it works well. It won't play anything and the time slider also get's stuck in 0:00, but tha...

  • Casual Listener
  • Plan Premium Family Country Brazil Device Desktop  Operating System Windows 7   My Question or Issue I'm having trouble with the desktop app only, on every other device it works w...
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Superuser Contribution Spotify web player

PlanPremium (Family)CountrySingaporeDeviceDesktopOperating SystemWindows 10 My Question or IssueI use Spotify's web player at work where we have high speed wifi 24/7, however the songs on my playlist stop in-between songs all the time, and I have to ...

  • Newbie
  • Plan Premium (Family) Country Singapore Device Desktop Operating System Windows 10   My Question or Issue I use Spotify's web player at work where we have high speed wifi 24/7, however...
  • GeeksAdvice
  • Regular
  • 1456 Views
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  • 1456 Views
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Localized Songs Still 'Not Available in Country' while in the Supported Country

PlanPremiumCountryUSDevicePC and iPhone XROperating SystemWindows 10/Whatever the latest IOS is My Question or IssueI recently traveled to Japan for an extended period of time and was looking forward to being able to listen to some of the songs that ...

  • Casual Listener
  • Plan Premium Country US Device PC and iPhone XR Operating System Windows 10/Whatever the latest IOS is   My Question or Issue I recently traveled to Japan for an extended period of tim...
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Solved!! Desktop App [Windows 7] NOT PLAYING ANY SONGS

PlanPremiumCountryBrazilDeviceDell VostroOperating SystemWindows 7 My Question or IssueI have been using the desktop app since I've started using Spotify and I've never had any issue before. But now the desktop app just won't play any song! I've trie...

Spotify Issue.jpg
  • Casual Listener
  • Plan Premium Country Brazil Device Dell Vostro Operating System Windows 7   My Question or Issue I have been using the desktop app since I've started using Spotify and I've never had a...
  • be_quick
  • Visitor
  • 1464 Views
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  • desktop app issue
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Playback Stops when switching Domains

Whenever I log in to my desktop (Windows) and use the Spotify app, my music plays correctly. However, if my desktop goes to sleep and another person comes to use my computer and logs in to their own domain, the music stops. It used to be that the mus...

  • Visitor
  • Whenever I log in to my desktop (Windows) and use the Spotify app, my music plays correctly. However, if my desktop goes to sleep and another person comes to use my computer and logs in to their own ...
  • 297 Views
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  • domain
    Play problem
    playback
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Superuser Contribution Re: Windows app freezes after opening

Same problem since yesterday. Tried every install method: appstore, offline, from site. Cleaned everthing as described. Ran program as administrator. Added stuff to shortcut targets as described for problems with video card drivers. Nothing worked. P...

  • Newbie
  • Same problem since yesterday. Tried every install method: appstore, offline, from site. Cleaned everthing as described. Ran program as administrator. Added stuff to shortcut targets as described for ...
  • Petya
  • Community Legend
  • 224 Views
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  • 224 Views
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Superuser Contribution Windows app freezes after opening

PlanPremium Operating SystemWindows 10, Asus Zenbook My Question or IssueRecently windows app keeps freezing and doesn't respond anymore 2 seconds after opening. Reinstalling, resetting, changing hardware acceleration, logging out did not help. The w...

  • Visitor
  • Plan Premium   Operating System Windows 10, Asus Zenbook   My Question or Issue Recently windows app keeps freezing and doesn't respond anymore 2 seconds after opening. Reinstalling,...
  • Mario
  • Moderator
  • 193 Views
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  • 1 likes
  • 193 Views
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Keyboard media hotkey to launch app does not work with Windows Store version

Windows 10 now forces users to use the Windows Store version of Spotify (which is another issue entirely but anyway) and as such, denies users access to the exe file. It is possible to create shortcuts to the program and the use of keyboard media hot...

  • Music Fan
  • Windows 10 now forces users to use the Windows Store version of Spotify (which is another issue entirely but anyway) and as such, denies users access to the exe file. It is possible to create shortcu...
  • 239 Views
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Can no longer drag-and-drop from Spotify desktop app for windows to Excel spreadsheet

PlanPremiumCountryUSADeviceWindows PCOperating SystemWindows 10 x64 My Question or IssueI have two Windows PCs, both with the latest version of MS Office 365 installed, both running Windows 10. They are both running the latest version of the Spotify ...

  • Casual Listener
  • Plan Premium Country USA Device Windows PC Operating System Windows 10 x64   My Question or Issue I have two Windows PCs, both with the latest version of MS Office 365 installed, both ...
  • mvulovic
  • Casual Listener
  • 442 Views
  • 1 replies
  • 1 likes
  • drag drop desktop excel windows
  • 442 Views
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