Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Newbie
11330 Views
105 replies
47 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Casual Listener
1241 Views
13 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Regular
3046 Views
38 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
PlanPremiumCountryFranceDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I click the "next song" (while playing screen1.png) button, it leave the current playlist even if the random next song in unselected (see screen2.png).
Plan Premium Country France Device Laptop Operating System Windows 10 My Question or Issue When I click the "next song" (while playing screen1.png) button, it leave the current playl...
Roadie
1815 Views
5 replies
0 likes
PlanFreeCountrySerbiaDevicePCOperating SystemWindows 10 (Web)My Question or IssueFirst of all, why isn't there a section for Web version of Spotify in the community forums?Is there a way to open browser context menu by right click instead of the one ...
Plan Free Country Serbia Device PC Operating System Windows 10 (Web) My Question or Issue First of all, why isn't there a section for Web version of Spotify in the community forums? Is ther...
Spotify Legend
1782 Views
3 replies
0 likes
PlanPremiumCountryUnited States of America DeviceDell Inpsirion 5410 Operating SystemWindows 10 Spotify Version"Spotify for Windows1.1.70.610.g4585142b" My Question or IssueNormally when I click on a different playlist for Spotify my friend's activit...
Plan Premium Country United States of America Device Dell Inpsirion 5410 Operating System Windows 10 Spotify Version "Spotify for Windows 1.1.70.610.g4585142b" &nbs...
Spotify Star
1423 Views
1 replies
1 likes
Plan: PremiumCountry: AustraliaDevice: (Android phone, iPad 4, PCx2, laptop )Operating System: (Android 9.1, iOS, Windows 10 Pro x64 (x3)) My Question or IssueI mostly work from home these days (thanks to COVID) and as I live alone I generally have S...
Plan: Premium Country: Australia Device: (Android phone, iPad 4, PCx2, laptop ) Operating System: (Android 9.1, iOS, Windows 10 Pro x64 (x3)) My Question or Issue I mostly work from home...
Spotify Legend
1457 Views
3 replies
1 likes
I want to see the list of all available tracks from an artist and not just the "most popular songs" on their albums. I recently return to Premium and I remember seeing the whole list of songs. Has this changed? Is there any way to see a list of all t...
I want to see the list of all available tracks from an artist and not just the "most popular songs" on their albums. I recently return to Premium and I remember seeing the whole list of songs. Has th...
Spotify Legend
33915 Views
10 replies
2 likes
I have used Spotify on my PC for around 2 years now and for some reason one day it just decided to stop working properly. Whenever I tried to open it it says that I already had a Windows Store version running. I knew that I never downloaded the Windo...
I have used Spotify on my PC for around 2 years now and for some reason one day it just decided to stop working properly. Whenever I tried to open it it says that I already had a Windows Store versio...
Roadie
1033 Views
1 replies
0 likes
I get often the message "Spotify can't play this right now. If you have the file on your computer you can import it".And the Spotify Connect plays it after all without any issue then
I get often the message "Spotify can't play this right now. If you have the file on your computer you can import it". And the Spotify Connect plays it after all without any issue then
Moderator
601 Views
1 replies
0 likes
PlanPremiumCountrySwedenDeviceDesktopOperating SystemWindows 11 My Question or IssueI have noticed that since I upgraded to Win 11 the repeat and shuffle buttons are greyed out. Since they are "active" its no big deal for the moment. I almost always ...
Plan Premium Country Sweden Device Desktop Operating System Windows 11 My Question or Issue I have noticed that since I upgraded to Win 11 the repeat and shuffle buttons are greyed o...
Spotify Legend
1056 Views
3 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueRecent update 2021-7 Cumulative Update for Windows 10 version 20H2 for x64 base system(7-16-2021), has affected my ability to use the Spotify App on my PC. It worked right bef...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue Recent update 2021-7 Cumulative Update for Windows 10 version 20H2 for x64 base system(7-16-2021), ...
Regular
6064 Views
14 replies
0 likes
Hello ! Everytime the ad shows up, the application is completely frozen ! I can't do anything for 1 minute until i close the ad. I don't bother having a discreet ad, but it's really annoying when the application is breaking down because of it. The so...
Hello ! Everytime the ad shows up, the application is completely frozen ! I can't do anything for 1 minute until i close the ad. I don't bother having a discreet ad, but it's really annoying when the...
Moderator
651 Views
1 replies
1 likes
Plan CountryPremiumDeviceRyzen 5 3600, GTX 1660 Super, 16GB DDR4, 1TB HDD, 1TB SSD.Operating SystemWindows 10 My Question or IssueFor the past two months, my Spotify has not been working at all. When I load up the app, my "Liked Songs" and all of my ...
Plan Country Premium Device Ryzen 5 3600, GTX 1660 Super, 16GB DDR4, 1TB HDD, 1TB SSD. Operating System Windows 10 My Question or Issue For the past two months, ...
Spotify Legend
598 Views
1 replies
0 likes
PlanPremiumCountryhong kongDevicePC Operating Systemwindows10 pro ver.20H2 My Question or Issuemy account got hack this morning , so i log-out all driver which using my account and change my passwordstart spotify again balck screen like picture attac...
Plan Premium Country hong kong Device PC Operating System windows10 pro ver.20H2 My Question or Issue my account got hack this morning , so i log-out all driver which using my ...
Spotify Legend
1250 Views
7 replies
0 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or Issuespotify keeps crashing with an "application not responding" message every month or so, I delete and reinstall the app every
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue spotify keeps crashing with an "application not responding" message every month or so, I...
Spotify Star
593 Views
1 replies
0 likes
PlanPremiumCountryNew ZealandDevicePCOperating SystemWindows 10 My Question or IssueI'm posting this to ask about the playback just stopping all together and giving this error message, "Spotify can't play this right now. If you have the file on your ...
Plan Premium Country New Zealand Device PC Operating System Windows 10 My Question or Issue I'm posting this to ask about the playback just stopping all together and giving t...
Community Legend
1527 Views
1 replies
2 likes
not sure if this is just me, but when an ad comes on, i'm usually able to skip it after 5 seconds or something like that, but now if i try to do that it comes up with "please try again after the ad"??? but i'm still able to skip songs...does anyone k...
not sure if this is just me, but when an ad comes on, i'm usually able to skip it after 5 seconds or something like that, but now if i try to do that it comes up with "please try again after the ad"?...
Spotify Legend
659 Views
1 replies
0 likes
PlanPremiumCountryNorwayDeviceWindowsOperating SystemWindows 10 My Question or IssueAlt-Left and Alt-Right doesn't work for me anymore. Other keyboard shortcuts, like Ctrl-Right and Shift-Right work fine. When deleting several tracks from a playlist,...
Plan Premium Country Norway Device Windows Operating System Windows 10 My Question or Issue Alt-Left and Alt-Right doesn't work for me anymore. Other keyboard shortcuts, like Ctrl-Ri...
Regular
5064 Views
6 replies
4 likes
When I try to listen to podcasts in the PC desktop app I am unable to scroll down to view the different podcasts in my collection. Nor am I able to choose the different episodes available. It gets stuck on the top section and I can't move down from t...
When I try to listen to podcasts in the PC desktop app I am unable to scroll down to view the different podcasts in my collection. Nor am I able to choose the different episodes available. It gets st...
Moderator
676 Views
1 replies
0 likes
I apologize if this is the wrong forum, but I could not find anywhere else to post. My left sidebar playlist is being obstructed by a "Sprint" ad. How do I remove this? Again, if this the wrong forum, please let me know where I can find this answer. ...
I apologize if this is the wrong forum, but I could not find anywhere else to post. My left sidebar playlist is being obstructed by a "Sprint" ad. How do I remove this? Again, if this the...
Spotify Star
1034 Views
2 replies
0 likes
I'm have Spotify Premium and am using the Desktop app for Windows 10.The songs always shuffle, even when I turn off the shuffle option. I've reinstalled the app twice and it will fix it for a day, but the problem returns.How can I fix this?
I'm have Spotify Premium and am using the Desktop app for Windows 10. The songs always shuffle, even when I turn off the shuffle option. I've reinstalled the app twice and it will fix it for a...
Spotify Legend
1218 Views
3 replies
0 likes
PremiumFRANCE DeviceDesktopOperating SystemAndroid Hi !It's been a long since i'm a premium user and i dont know if its recently but im getting Ads.Are we not supposed to be ads free when we are premium ? it's really annoying considering that you pay...
Premium FRANCE Device Desktop Operating System Android Hi ! It's been a long since i'm a premium user and i dont know if its recently but im getting Ads. Are we not supposed t...
Spotify Legend
892 Views
3 replies
0 likes
