Microsoft Surface Pro7
Microsoft Surface Pro 3
Window10 version 20H2
Hi community. My spotify had conftonted a weird problem. I've led it run on my new computer (surface pro 7), however after the installation, when I open there was just a blank window with serval buttons on the up-right corner. I had tried on my old computer (surface pro 3), the old version spotify worked perfectly however to test, I deleted the old version spotify and installed the new version, and I had the same problem going on just like my new computer!
This is the methods I tried already:
- Uninstall and install
- Open the web version (works perfectly)
- Run as an administrator
- update the latest version of Windows
- installed the spotify vista (however, when I clicked on login with facebook, the link leaded me to a blank site. )
- install on microsoft store (had the same problem. blank page)
Solved! Go to Solution.
Hi there @JayYang,
Thank you for your reply and for your confirmation.
Can you change the OS language to English (US) to see if the login screen loads correctly? If it does - sign in and change the OS back to your language to see if the issue persists.
Keep us posted 🙂
Thanks for keeping us in the loop 🙂
Glad to hear that it worked out and the app is behaving as expected.
If you need anything else, the Community is here for you.