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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83226 Views

40 replies

68 likes

  • 83226 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

789573 Views

503 replies

64 likes

  • 789573 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

22261 Views

22 replies

6 likes

  • 22261 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3000 Views

0 replies

4 likes

  • 3000 Views
  • 0 replies
  • 4 likes

Superuser Contribution Spotify lyrics cropped

PlanFreeOperating SystemWindows 10 My Question or Issue:In the new Spotify update, I've noticed that most of the lyrics in song are cropped and are not fully showing. There is also a grey bar below for the ads but no ads ever show up and it ends up h...

Casual Listener

Plan Free Operating System Windows 10   My Question or Issue: In the new Spotify update, I've noticed that most of the lyrics in song are cropped and are not fully showing. There is a...

Alex

Spotify Legend

3749 Views

3 replies

1 likes

  • 3749 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution error code auth:15

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello,about 2 weeks ago Spotify didn't work anymore as I tried to open it. There is only this button where it says something went wrong and you should try to refresh but ...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hello, about 2 weeks ago Spotify didn't work anymore as I tried to open it. There is only thi...

CarlosE

Spotify Legend

59571 Views

7 replies

5 likes

  • 59571 Views
  • 7 replies
  • 5 likes

Superuser Contribution Spotify Desktop AND Web Player do not work on any browser

PlanPremiumCountryFranceDevicei've a gaming computer so hardware is not the problem.Operating SystemWindows 8.1My Question or IssueHello.I've got the following problem for like one year now. (Sorry for my bad english).Whenever i want to listen to Spo...

Visitor

Plan Premium Country France Device i've a gaming computer so hardware is not the problem. Operating System Windows 8.1 My Question or Issue Hello. I've got the following problem for like on...

CarlosE

Spotify Legend

1293 Views

1 replies

0 likes

brave
chrome
Desktop
ip adress
Mozilla
Nonsense
opera
VPN
Web Player
  • 1293 Views
  • 1 replies
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Solved!! How do I make of suggest an edit to a song credit?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AdamDamon

Community Legend

985 Views

1 replies

0 likes

  • 985 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your Episodes playlist seems useless on desktop

PlanPremiumCountryUSADeviceiPhone X, PCOperating SystemiOS 14.6, Windows 10 My Question or IssueSo I have moved to using Spotify as my only podcast app. I like it for the most part and things are getting better with the UI, but here is one thing I ca...

Newbie

Plan Premium Country USA Device iPhone X, PC Operating System iOS 14.6, Windows 10   My Question or Issue So I have moved to using Spotify as my only podcast app. I like it for the mos...

Julian

Moderator

561 Views

1 replies

2 likes

  • 561 Views
  • 1 replies
  • 2 likes

Superuser Contribution Lyrics feature preview bug when friends list is displayed

hi, I believe I found a bug. In the desktop application, when the friends list is turned on, the song lyrics box is flattened to the left, but when a long verse is "sung" in the sync, the text doesn't fit and doesn't display completely: At least I di...

Visitor

hi, I believe I found a bug.   In the desktop application, when the friends list is turned on, the song lyrics box is flattened to the left, but when a long verse is "sung" in the sync, the te...

Jeremy

Spotify Legend

692 Views

1 replies

0 likes

Desktop (Windows)
  • 692 Views
  • 1 replies
  • 0 likes

Superuser Contribution Full Discography Not Showing When Zoomed Out

PlanPremiumOperating SystemWindows 10 My Question or IssueDesktop version has the option to "zoom out" I have mine zoomed out 3 steps (max I believe), clicking the discography of an artist will only show 25 albums, if you're using the regular view sc...

Regular

Plan Premium Operating System Windows 10   My Question or Issue Desktop version has the option to "zoom out" I have mine zoomed out 3 steps (max I believe), clicking the discography of an ...

Novy

Moderator

1801 Views

10 replies

1 likes

  • 1801 Views
  • 10 replies
  • 1 likes

Superuser Contribution pause button on all singles/EPs in discography view

Hello!Not sure what kind of loophole I made to Spotify but I managed to get this weird bug. (same image added in attachments)I was listening to Dubvision songs in this view and wanted to add one song to queue from different artist. I clicked to play ...

Music Fan

Hello! Not sure what kind of loophole I made to Spotify but I managed to get this weird bug. (same image added in attachments) I was listening to Dubvision songs in this view and wanted to add ...

Julian

Moderator

538 Views

1 replies

0 likes

  • 538 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify closes on its own

PlanPremiumCountryGermanyDevice(Desktop PC)Operating System(Windows 10) My Question or IssueSpotify closes on its own without error messagethe error occurs sporadically there is no information in the windows log events

Newbie

  Plan Premium Country Germany Device (Desktop PC) Operating System (Windows 10)   My Question or Issue Spotify closes on its own without error message the error occurs sporadic...

Julian

Moderator

1111 Views

1 replies

0 likes

Windows 10
  • 1111 Views
  • 1 replies
  • 0 likes

Superuser Contribution First song starts at random time

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueWhen ever I start my Spotify app, I connect to my Sonos device at first. Then I pick a song or album to play. When starting playing this first song, the song ALWAYS resum...

Visitor

Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue When ever I start my Spotify app, I connect to my Sonos device at first. Then I pick a song or...

Alex

Spotify Legend

600 Views

1 replies

1 likes

  • 600 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Friend activity gone for one person

PlanPremiumCountrySingaporeOperating SystemWindows 10 My Question or IssueWhy is one of my friend activity not showing? I tried following and unfollowing the person, but it still wouldn't show. Have tried clean reinstalls and restarting my laptop, st...

Music Fan

Plan Premium Country Singapore Operating System Windows 10    My Question or Issue Why is one of my friend activity not showing? I tried following and unfollowing the person, but it...

Alex

Spotify Legend

1089 Views

5 replies

0 likes

  • 1089 Views
  • 5 replies
  • 0 likes

Superuser Contribution Home, Search, Playlist navigation greyed out (desktop)

Plan: PremiumCountry: USDevice: Dell XPS 13Operating System: Windows 10 My Question or Issue First noticed this over the weekend. Various menu elements of the navigation menu are greyed out. I've restarted my computer and closed and restarted the des...

Music Fan

Plan: Premium Country: US Device: Dell XPS 13 Operating System: Windows 10   My Question or Issue  First noticed this over the weekend. Various menu elements of the navigation me...

user-removed

Not applicable

2037 Views

6 replies

1 likes

  • 2037 Views
  • 6 replies
  • 1 likes

Superuser Contribution Chrome Web player redirects to home page

Using Windows 10, when I click a link or go to an open.spotify URL the web player opens, then redirects me to Spotify home. None of the troubleshooting tips I've found help.- Protected content is allowed (upon request)- It works fine in Firefox- Ad B...

Newbie

Using Windows 10, when I click a link or go to an open.spotify URL the web player opens, then redirects me to Spotify home. None of the troubleshooting tips I've found help. - Protected content is a...

Novy

Moderator

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search giving no results

PlanPremiumCountryNetherlands Operating SystemWin 10 My Question or IssueExact same issue as this one from 2020: https://community.spotify.com/t5/Ongoing-Issues/Spotify-Search-Engine-always-brings-up-quot-No-Results-quot/idi-p/4886459 And this one fr...

Regular

Plan Premium Country Netherlands   Operating System Win 10   My Question or Issue Exact same issue as this one from 2020: https://community.spotify.com/t5/Ongoing-Issues/Spoti...

Mihail

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify incredibly slow to respond, even after complete Windows 10 reinstall

PlanPremiumCountryUnited KingdomDeviceMSI MAG X570 Tomahawk , Ryzen 7 3800X, NVME Gen 4.0, 32GB RAM, 32Mb broadband Operating SystemWindows 10 My Question or IssueI've been plagued by this issue for a while now. Spotify is very slow. Clicking play ma...

Music Fan

Plan Premium Country United Kingdom Device MSI MAG X570 Tomahawk , Ryzen 7 3800X, NVME Gen 4.0, 32GB RAM, 32Mb broadband  Operating System Windows 10   My Question or Iss...

Ver

Spotify Legend

1786 Views

7 replies

0 likes

  • 1786 Views
  • 7 replies
  • 0 likes

[DESKTOP] No possibility to make playlist "Public" or "Secret" any longer

Keine der folgenden Informationen ist erforderlich. Je mehr Sie uns jedoch zur Verfügung stellen, desto einfacher wird es für uns, Ihnen zu helfen.PlanenGratisprämieLandGermanyGerätPCBetriebssystemWindows 10 Meine Frage oder ProblemSince a few days, ...

Casual Listener

Keine der folgenden Informationen ist erforderlich. Je mehr Sie uns jedoch zur Verfügung stellen, desto einfacher wird es für uns, Ihnen zu helfen. Planen Gratisprämie Land Germany Gerät PC Be...

Gowinda

Casual Listener

651 Views

2 replies

0 likes

  • 651 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify application not responding

Edit: Sadly this again proved to be a shitty temporary fixhttps://community.spotify.com/t5/Desktop-Windows/The-Spotify-application-is-not-responding/m-p/5201726As before, spotify needs to be shut down 6 times in task manager. Hello, I got the common ...

Regular

Edit: Sadly this again proved to be a shitty temporary fix https://community.spotify.com/t5/Desktop-Windows/The-Spotify-application-is-not-responding/m-p/5201726 As before, spotify needs to be shut...

Julian

Moderator

648 Views

3 replies

0 likes

  • 648 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artist's album page not loading all albums

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueArtist's album page (in grid view) doesn't load all albums, only the first 25. Toggling to list view and back to grid view loads the remaining albums.Only occurs when window is...

Newbie

Plan Premium Country Australia Operating System Windows 10   My Question or Issue Artist's album page (in grid view) doesn't load all albums, only the first 25. Toggling to list view and...

Mihail

Spotify Legend

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify profile won't load properly

PlanPremiumCanada DeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueHello, I am also experiencing a problem: whenever myself or others try to click on the "see all" button on my Spotify profile, it wouldn't load and just show a blank p...

Casual Listener

Plan Premium Canada   Device Asus Zenbook Operating System Windows 10   My Question or Issue Hello, I am also experiencing a problem: whenever myself or others try to click on the...

Mihail

Spotify Legend

2098 Views

1 replies

0 likes

"see all" button
Account
won't load
  • 2098 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Doesn't play, song progress bar not advancing

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 - Up to date My Question or IssueSpotify won't play songs directly on my PC. I can choose songs as usual. When double-clicking or clicking play, the button on the bottom part of spotify chan...

Regular

Plan Premium Country Germany Device PC Operating System Windows 10 - Up to date   My Question or Issue Spotify won't play songs directly on my PC. I can choose songs as usual. When dou...

Mihail

Spotify Legend

4062 Views

9 replies

2 likes

  • 4062 Views
  • 9 replies
  • 2 likes