Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50881 Views
77 replies
27 likes

50881 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
76402 Views
271 replies
21 likes

76402 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5364 Views
1 replies
6 likes

5364 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145523 Views
0 replies
26 likes
Mac
Windows

145523 Views
0 replies
26 likes

Solved!! Can no longer see songs on Artist pages

PlanPremium - FamilyCountryUnited KingdomDeviceDesktop, PC & Huawei Mate 20 Lite Operating SystemWindows 10, Android 10 My Question or IssueSince the update I can no longer see songs separated by album on Artist pages. I'm only able to view the Top 1...

Cakeontoast
Casual Listener
Plan Premium - Family Country United Kingdom Device Desktop, PC & Huawei Mate 20 Lite Operating System Windows 10, Android 10 My Question or Issue Since the update I ca...
2021-04-09 10:40:01 AM
2021-04-15 5:22:39 AM
catsmack80
Newbie
1402 Views
4 replies
7 likes

1402 Views
4 replies
7 likes

Superuser Contribution Albums are not available offline

PlanPremiumOperating SystemWindows 10 My Question or IssueAlbums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Android the same albums downloaded, at the same time, can be accessed nor...

AGMF
Visitor
Plan Premium Operating System Windows 10 My Question or Issue Albums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Andro...
2021-04-13 10:07:51 PM
2021-04-14 10:35:09 PM
Eni
Moderator
302 Views
1 replies
0 likes

302 Views
1 replies
0 likes

Superuser Contribution How to view amount of streams on Spotify

On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?

AnnaYvetteDaGod
Newbie
On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?
2018-01-14 5:37:48 AM
2021-04-14 9:24:21 PM
Novy
Moderator
326820 Views
2 replies
13 likes

326820 Views
2 replies
13 likes

Superuser Contribution Content Not Available, but only for pc

PlanPremiumCountryUSA DevicePC, Mac, iPhoneOperating System(iOS 10, OSX, Windows 10 My Question or Issue All of a sudden, all the music on my pc App is blanked out and it says "This content is not available" when I try to play a song. However if I lo...

j_59-q9xyi4z
Newbie
Plan Premium Country USA Device PC, Mac, iPhone Operating System (iOS 10, OSX, Windows 10 My Question or Issue All of a sudden, all the music on...
2021-04-13 6:21:09 PM
2021-04-14 8:23:59 PM
Novy
Moderator
1974 Views
2 replies
3 likes

1974 Views
2 replies
3 likes

Superuser Contribution LET ME TURN OFF THE MEDIA KEY OVERLAY

LET ME TURN OFF THE MEDIA KEY OVERLAY Spotify, please, please, stop butchering your already functioning app on windows, and at the same time stop annoying the **bleep** out of us loyal paying customers. You have a couple of weeks, then I'm spending m...

bobbacon
Newbie
LET ME TURN OFF THE MEDIA KEY OVERLAY Spotify, please, please, stop butchering your already functioning app on windows, and at the same time stop annoying the **bleep** out of us loyal payin...
2021-04-13 5:31:34 PM
2021-04-14 8:11:01 PM
Novy
Moderator
300 Views
1 replies
2 likes

300 Views
1 replies
2 likes

Local Files showing Blank Names

Referring to closed topic from User "Guydude":https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062 Hello there,I encountered an issue like 2 years ago and got it solved just today. Issue: When using the "Local Files" f...

68747470733a2f2f7075752e73682f7755307a302f336437306164326562662e706e67.png

vtrx3009
Visitor
Referring to closed topic from User "Guydude": https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062 Hello there, I encountered an issue like 2 years ago and...
2021-04-14 6:51:15 PM
2021-04-14 7:42:30 PM
AeroZ
Composer
768 Views
1 replies
0 likes
Blank
local files
Windows

768 Views
1 replies
0 likes

Solved!!Superuser Contribution Design resets when logging in

I tried getting the new Spotify Design, so I uninstalled the app and reinstalled it. When I was asked to log in I saw the new design but as soon as I did that it changed back to the previous one. Is there an explanation for this? I am running version...

raliovi
Casual Listener
I tried getting the new Spotify Design, so I uninstalled the app and reinstalled it. When I was asked to log in I saw the new design but as soon as I did that it changed back to the previous one. Is ...
2021-03-31 3:12:47 PM
2021-04-14 7:00:15 PM
raliovi
Casual Listener
2593 Views
5 replies
2 likes

2593 Views
5 replies
2 likes

Superuser Contribution Hating the new update April 2020

I HATE the new update!* I can no longer hide played episodes of podcasts* It's not possible to sort by played/unplayed* The automatic play queue is totally random. Podcast episodes are not played in any order! * I no longer have the mini list of what...

Penokan
Newbie
I HATE the new update! * I can no longer hide played episodes of podcasts * It's not possible to sort by played/unplayed * The automatic play queue is totally random. Podcast episodes are not play...
2021-04-13 12:22:55 PM
2021-04-14 6:23:56 PM
CarlosE
Moderator
1002 Views
1 replies
10 likes

1002 Views
1 replies
10 likes

Recently Played

PlanPremiumCountryUKDevicePCOperating SystemWin10 My Question or IssueWhere has the "Recently Played" feature gone? Used to be on the left side bar. This was my starting point on the desktop app. Any way to get it back?Thanks!

joe19924
Newbie
Plan Premium Country UK Device PC Operating System Win10 My Question or Issue Where has the "Recently Played" feature gone? Used to be on the left side bar. This was my starting poin...
2021-04-14 5:12:08 PM
2021-04-14 5:52:08 PM
AeroZ
Composer
432 Views
1 replies
2 likes

432 Views
1 replies
2 likes

[Windows] Spotify window always stays on top

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or Issue I restarted my computer today and I guess Spotify updated (1.0.83.318.g6c07039d) or something and I noticed that the Spotify window stays on top and has priority over every other...

user-removed
Visitor
Plan Free Country Device PC Operating System Windows 10 My Question or Issue I restarted my computer today and I guess Spotify updated (1.0.83.318.g6c07039d) or somethin...
2018-06-26 7:06:36 PM
2021-04-14 5:38:08 PM
Etivey
Visitor
11019 Views
10 replies
2 likes

11019 Views
10 replies
2 likes

Superuser Contribution Home page not loading "Couldn't find that page" after the update

PlanFreeCountryRomania DeviceASUS A540LJ XX612DOperating SystemWindows 10 My Question or IssueWell this started happening after the new UI update and I have no clue what caused it. Any ideas?P.S I already did a clean install of the app

Albert_F
Music Fan
Plan Free Country Romania Device ASUS A540LJ XX612D Operating System Windows 10 My Question or Issue Well this started happening after the new UI update and I have no clue wh...
2021-04-10 1:44:09 PM
2021-04-14 3:42:49 PM
Novy
Moderator
2110 Views
9 replies
1 likes

2110 Views
9 replies
1 likes

Superuser Contribution Friend Glitch

PlanPremiumCountryUSADeviceHP Windows 10 laptopOperating SystemWindows 10 My Question or IssueOne of my friends that I follow on Spotify suddenly appears as "1299660894" and their profile picture is blank. What does this mean?

firebuff101
Roadie
Plan Premium Country USA Device HP Windows 10 laptop Operating System Windows 10 My Question or Issue One of my friends that I follow on Spotify suddenly appears as "1299660894" and ...
2021-04-09 7:49:10 AM
2021-04-14 11:02:28 AM
Mihail
Spotify Legend
469 Views
3 replies
0 likes

469 Views
3 replies
0 likes

Solved!!Superuser Contribution Spotify can't play anything

PlanPremiumCountryCzech RepublicDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueHello everybody, Spotify App started writing to me (when I want to play normal music on Spotify) "We can't play this file, please import this file to Spo...

matejkubicek26
Casual Listener
Plan Premium Country Czech Republic Device Asus Zenbook Operating System Windows 10 My Question or Issue Hello everybody, Spotify App started writing to me (when I want to play norma...
2021-04-13 10:03:19 AM
2021-04-14 10:56:36 AM
Mihail
Spotify Legend
467 Views
2 replies
0 likes

467 Views
2 replies
0 likes

Superuser Contribution Unable to navigate with shortcuts Alt+left arrow and ALT+right arrow

Unable to navigate with shortcuts Alt+left arrow and ALT+right arrow after latest desktop app release on W10. I read that this error keeps coming back to Spotify and I've found topics on this from many years back. Obviously something Spotify can't se...

Greggy300
Music Fan
Unable to navigate with shortcuts Alt+left arrow and ALT+right arrow after latest desktop app release on W10. I read that this error keeps coming back to Spotify and I've found topics on this from ma...
2021-04-12 7:23:29 PM
2021-04-14 8:30:46 AM
Ivan
Spotify Legend
325 Views
2 replies
1 likes

325 Views
2 replies
1 likes

Solved!!Superuser Contribution Every song is greyed out

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)desktopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAfter doing the latest update everything is grayed out saying "this content i...

MuddyTR
Casual Listener
Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question o...
2021-04-12 2:52:52 PM
2021-04-14 8:18:29 AM
Mihail
Spotify Legend
2896 Views
5 replies
0 likes

2896 Views
5 replies
0 likes

Superuser Contribution Terrible new desktop UI

When I hit the upgrade link today I was shocked at the result. The new desktop UI is terrible! The playlist is now left aligned with a wiiiide horizontal distance between the info sections, so if I wanna do a quick check to see what date I have on a ...

Greggy300
Music Fan
When I hit the upgrade link today I was shocked at the result. The new desktop UI is terrible! The playlist is now left aligned with a wiiiide horizontal distance between the info sections, so if I w...
2021-04-01 5:56:08 PM
2021-04-14 1:18:40 AM
CarlosE
Moderator
3878 Views
7 replies
63 likes

3878 Views
7 replies
63 likes

Solved!!Superuser Contribution Spotify continues to fail to launch with GIMP open

PlanPremium - FamilyCountryUKDevice- Operating SystemDesktop, Windows 10 Pro, all updates This is a follow up of my previous issue which was closed as fixed, but this behaviour continues to happen - https://community.spotify.com/t5/Ongoing-Issues/Des...

Katuen
Regular
Plan Premium - Family Country UK Device- Operating System Desktop, Windows 10 Pro, all updates This is a follow up of my previous issue which was closed as fixed, but this behaviour con...
2021-01-26 4:40:41 PM
2021-04-14 1:09:25 AM
Novy
Moderator
476 Views
5 replies
0 likes

476 Views
5 replies
0 likes

Superuser Contribution Non-retractable curtain (interferes)

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueIn update 1.1.54.592, a curtain appeared (in the free version) and does not go down, there is no advertising there. We can fix this. And in update 1.1.56.595 there is also a curta...

fl_aer
Casual Listener
Plan Free Country Device PC Operating System Windows 10 My Question or Issue In update 1.1.54.592, a curtain appeared (in the free version) and does not go down, there...
2021-04-05 3:47:34 PM
2021-04-13 9:42:20 PM
Eni
Moderator
520 Views
7 replies
0 likes

520 Views
7 replies
0 likes

Superuser Contribution Extremely slow buffering of tracks on desktop app and web player

PlanFree/PremiumCountryPhilippinesOperating SystemWindows 10 1909 My IssueAs stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will suddenly stop and a "can't play current song" error appears. Now, before tell...

Nobunaqa
Visitor
Plan Free/Premium Country Philippines Operating System Windows 10 1909 My Issue As stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will sud...
2020-05-31 4:09:40 PM
2021-04-13 8:32:37 PM
Novy
Moderator
3064 Views
5 replies
3 likes
Desktop
Premium

3064 Views
5 replies
3 likes

Superuser Contribution "Show desktop overlay when using media keys" option missing

PlanFreeCountryGermanyDeviceMSI GF63 8RDOperating SystemWindows 10 My Question or IssueHey,for some reason the option "Show desktop overlay when using media keys" is missing meaning I can't deactivate the overlay anylonger which is really annoying. I...

Fabian20
Casual Listener
Plan Free Country Germany Device MSI GF63 8RD Operating System Windows 10 My Question or Issue Hey, for some reason the option "Show desktop overlay when using media keys" is missin...
2020-12-20 6:23:49 PM
2021-04-13 5:53:37 PM
MStachowicz
Regular
1681 Views
4 replies
1 likes
overlay
problem
Windows 10

1681 Views
4 replies
1 likes

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