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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

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  • Community Manager
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

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Connect spotify to facebook to find friends?

PlanFree/PremiumCountryMXDevice(App desk)Operating System(Windows 10) My Question or IssueI still have the same problem for two years. To find friends on spotify I must connect it to my Facebook account, after that I get a connection error message th...

  • Not applicable
  • Plan Free/Premium Country MX Device (App desk) Operating System (Windows 10)       My Question or Issue I still have the same problem for two years. To find friends on ...
  • OneByBoo
  • Community Legend
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Playback / Skip issues.

PlanFree Premium trialCountryEnglandDevicePCOperating SystemWindows 10 My Question or IssueHaving strange playback issues after about a week of using spotify on my PC. Cannot change the track to what I want with a premium trial account (It used to wo...

  • Casual Listener
  • Plan Free Premium trial Country England Device PC Operating System Windows 10   My Question or Issue Having strange playback issues after about a week of using spotify on my PC. Cannot...
  • Mykeh
  • Casual Listener
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  • playback skip issue
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Album artwork won't display when I'm on employer's network, but I can stream audio...what to do?

PlanFreeCountryUnited StatesDeviceDell laptop. 32 gigs of ram, i7 processor, 1TB SSHD with only 176 GB usedOperating SystemWindows 10 My Question or IssueI'm trying to use the windows PC app to stream while at work and it will not display album artwo...

  • Gig Goer
  • Plan Free Country United States Device Dell laptop.  32 gigs of ram, i7 processor, 1TB SSHD with only 176 GB used Operating System Windows 10   My Question or Issue I'm trying t...
  • nocomply65
  • Gig Goer
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  • album artwork
    networking
    streaming
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Podcasts will stop playing randomly

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I listen to podcasts using spotify it will randomly stop playing and give me a blue error message saying "Can't play the current song." The time it ta...

  • Visitor
  • Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue Whenever I listen to podcasts using spotify it will randomly stop playing and give ...
  • MamaHarrell
  • Visitor
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Spotify Starts even though its already been disabled in advanced options.

PlanPremiumCountryIrelandDeviceCustom BuildOperating SystemWindow 10 Pro N for Workstations 1909My Question or IssueI'm having an issue where no matter what I do Spotify starts when the computer starts. Love Spotify, just one of those things I cant l...

  • Newbie
  • Plan Premium Country Ireland Device Custom Build Operating System Window 10 Pro N for Workstations 1909 My Question or Issue I'm having an issue where no matter what I do Spotify starts when...
  • thomasabowden
  • Newbie
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Spotify program showing as offline when connected to vpn

The Spotify program is showing as offline when connected to Nord vpn. Is there anyway to fix this because it is annoying to disconnect and reconnect to vpn every time?

  • Casual Listener
  • The Spotify program is showing as offline when connected to Nord vpn. Is there anyway to fix this because it is annoying to disconnect and reconnect to vpn every time?
  • smernst
  • Newbie
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Radio autoplay after a playlist is finished

Plan:PremiumDevice(iPhone 6S, Ipad mini, Desktop, Laptop)Operating System(iOS 10, Windows 10,etc .) My Question or IssueA setting was removed a while ago where i could stop music from playing on the radio after my playlist has finished why was it rem...

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  • Visitor
  • Plan: Premium Device (iPhone 6S, Ipad mini, Desktop, Laptop) Operating System (iOS 10, Windows 10,etc .)   My Question or Issue A setting was removed a while ago where i could stop music...
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Superuser Contribution How can you change Email. When I click on edit profile, it is not editable.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

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  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Mario
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Local Files Lag

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueWhenever I put my local files my Spotify takes so long to load them in. Sometimes it just crashes. Yes, I have tried uninstalling and reinstalling Spotify. I tried delet...

  • Newbie
  • Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue Whenever I put my local files my Spotify takes so long to load them in. Sometimes it just cra...
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  • LocalFiles
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Embedded player not working

Plan PremiumFree/PremiumCountryCanadaDevice Operating SystemWindows 10 My Question or IssueI've embedded some tracks using Spotify player on my blog. They show up fine, but even if I am logged in to Spotify, it will only play a 30 second sample, then...

  • Visitor
  • Plan Premium Free/Premium Country Canada Device   Operating System Windows 10   My Question or Issue I've embedded some tracks using Spotify player on my blog.  They show u...
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Superuser Contribution Spotify keeps skipping songs when i try to play it through monitors

PlanPremiumCountryUSDeviceDell Inspiron 15 5000Operating SystemWindows 10 My Question or IssueI got a new laptop recently and for a day everything was playing fine through my monitors. All of a sudden anytime I try to play spotify through my monitors...

  • Visitor
  • Plan Premium Country US Device Dell Inspiron 15 5000 Operating System Windows 10   My Question or Issue I got a new laptop recently and for a day everything was playing fine through my...
  • Xenia
  • Moderator
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Pausing ads

PlanFreeCountryUSA DeviceDesktop appOperating SystemWindows 10 My Question or IssueWhenever the New Seasons Market ad pops up, it pauses and won't play. I have to close Spotify and re-open it for play music again.

  • Casual Listener
  • Plan Free Country USA   Device Desktop app Operating System Windows 10   My Question or Issue Whenever the New Seasons Market ad pops up, it pauses and won't play. I have to clos...
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Spotify Using Entire Internet Bandwidth

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueRecently Spotify started using my entire download bandwidth to stream songs.The best way i can describe it is, instead of loading the song while it plays like it used to, i...

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  • Newbie
  • Plan Premium Country Italy Device PC Operating System Windows 10   My Question or Issue Recently Spotify started using my entire download bandwidth to stream songs. The best way i can...
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Spotify 64-bit version

PlanPremiumOperating SystemWindows 10 Hello, i know this has been here several times but what about making Spotify 64bit version? I think most of the windows machines are running 64 so why not make two versions and let the users choose more stable ve...

  • Casual Listener
  • Plan Premium Operating System Windows 10   Hello, i know this has been here several times but what about making Spotify 64bit version? I think most of the windows machines are running 64 so...
  • dinomight
  • Spotify Star
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  • 7989 Views
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Playback is jerky

PlanPremium (1.1.22.633.g1bab253a)CountryGermanyDevicePC, Core i5, 32 GB RAMOperating SystemWindows 7 My Question or IssuePlayback is jerky when other programs are running. The system is underutilized and has more than enough capacity.I do not have s...

  • Newbie
  • Plan Premium (1.1.22.633.g1bab253a) Country Germany Device PC, Core i5, 32 GB RAM Operating System Windows 7   My Question or Issue Playback is jerky when other programs are running. T...
  • Jessurch
  • Casual Listener
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Superuser Contribution Spotify Connect

Hello, Currently I am at a college. I keep trying to listen to music over the WiFi, but it keeps connecting to other devices that are not mine that are connected to the same WiFi. This is very annoying. No nobody else is logged into my account. Yes, ...

  • Visitor
  • Hello, Currently I am at a college. I keep trying to listen to music over the WiFi, but it keeps connecting to other devices that are not mine that are connected to the same WiFi. This is very annoyi...
  • Xenia
  • Moderator
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Bluetooth headphones break my spotify when connected to PC

So I'm using bluetooth headphones to listen to music while I'm on my windows 10 PC, but my spotify app is bugged out completely whenever I use my bluetooth headphones (which are connected via micro-usb). I can't skip songs, only the last listened son...

  • Visitor
  • So I'm using bluetooth headphones to listen to music while I'm on my windows 10 PC, but my spotify app is bugged out completely whenever I use my bluetooth headphones (which are connected via micro-u...
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Solved!! How to have *all* songs from an artist?

PlanPremiumCountryGermanyDevicePCOperating SystemWin10 My Question or IssueHi, it's a dumb question and I really feel even dumber not finding the answer. How can I listen to *all* songs from one artist from *all* of his albums etc.? No "best of" or m...

  • Casual Listener
  • Plan Premium Country Germany Device PC Operating System Win10   My Question or Issue Hi,  it's a dumb question and I really feel even dumber not finding the answer. 😞 &nbsp...
  • OneByBoo
  • Community Legend
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  • Search
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Solved!! Spotify doesn't follow my playlist during playback

PlanPremiumCountrySwedenDevicePCOperating SystemWindows 10 ProSo I recently got this issue on my PC. It works fine on my Mac and my iPhone, but when I play songs from my main playlist on PC, Spotify jumps to random Stevie Wonder songs (that I have ne...

  • Casual Listener
  • Plan Premium Country Sweden Device PC Operating System Windows 10 Pro So I recently got this issue on my PC. It works fine on my Mac and my iPhone, but when I play songs from my main playli...
  • Emilia_8
  • Spotify Star
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