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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84201 Views

40 replies

68 likes

  • 84201 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798558 Views

505 replies

64 likes

  • 798558 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24577 Views

26 replies

7 likes

  • 24577 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3104 Views

0 replies

4 likes

  • 3104 Views
  • 0 replies
  • 4 likes

Superuser Contribution Some local files can't be played anymore

PlanPremiumCountryJapanDeviceDesktop PCOperating SystemWindows 10 My Question or IssueSome local files that were perfectly playable yesterday can't be played anymore on the desktop app. They're greyed out in my "liked songs" and the message I get is ...

Visitor

Plan Premium Country Japan Device Desktop PC Operating System Windows 10   My Question or Issue Some local files that were perfectly playable yesterday can't be played anymore on the d...

Ver

Spotify Legend

522 Views

1 replies

0 likes

  • 522 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot play podcast, Ads continuously play

I cannot play any podcast, whenever I click on a podcast episode, an ad begins to play and afterwards it is just ad after ad and never plays the podcast episode. I left it running and it was just nonstop ads for 15 minutes... restarted my browser and...

Visitor

I cannot play any podcast, whenever I click on a podcast episode, an ad begins to play and afterwards it is just ad after ad and never plays the podcast episode. I left it running and it was just non...

internetrando

Visitor

9790 Views

14 replies

8 likes

  • 9790 Views
  • 14 replies
  • 8 likes

Download the details of a playlist

How do you download the songs, artists, dates, etc. of an entire playlist as a csv file? Not the music itself, just the meta data.

Newbie

How do you download the songs, artists, dates, etc. of an entire playlist as a csv file? Not the music itself, just the meta data.

Moniikka19

Visitor

816 Views

1 replies

0 likes

Windows
  • 816 Views
  • 1 replies
  • 0 likes

Superuser Contribution Noise Levels Jumps to 100% When I Open the App

PlanStudentCountryUSADevicePCOperating SystemWindows 10 My Question or IssueLately, I have come across a really weird issue. When I wear headphones I keep the volume at 60% however, just the other day when I opened spotify it raised the volume to 100...

Casual Listener

Plan Student Country USA Device PC Operating System Windows 10   My Question or Issue Lately, I have come across a really weird issue. When I wear headphones I keep the volume at 60% h...

Eni

Moderator

1444 Views

3 replies

0 likes

  • 1444 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify going through Downloads, causing lag.

PlanPremiumCountryNetherlandsDeviceDesktop pcOperating SystemWindows 10 My Question or Issue Hi! I tried googling around but I couldn't find an answer, so here goes! When I boot my pc, everything starts to lag up once I get into windows. This takes a...

Visitor

Plan Premium Country Netherlands Device Desktop pc Operating System Windows 10   My Question or Issue   Hi! I tried googling around but I couldn't find an answer, so here goes! ...

Eni

Moderator

854 Views

5 replies

0 likes

  • 854 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify lyrics cropped

PlanFreeOperating SystemWindows 10 My Question or Issue:In the new Spotify update, I've noticed that most of the lyrics in song are cropped and are not fully showing. There is also a grey bar below for the ads but no ads ever show up and it ends up h...

Casual Listener

Plan Free Operating System Windows 10   My Question or Issue: In the new Spotify update, I've noticed that most of the lyrics in song are cropped and are not fully showing. There is a...

Alex

Spotify Legend

3756 Views

3 replies

1 likes

  • 3756 Views
  • 3 replies
  • 1 likes

Solved!!Superuser Contribution error code auth:15

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueHello,about 2 weeks ago Spotify didn't work anymore as I tried to open it. There is only this button where it says something went wrong and you should try to refresh but ...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Hello, about 2 weeks ago Spotify didn't work anymore as I tried to open it. There is only thi...

CarlosE

Spotify Legend

59581 Views

7 replies

5 likes

  • 59581 Views
  • 7 replies
  • 5 likes

Superuser Contribution Spotify Desktop AND Web Player do not work on any browser

PlanPremiumCountryFranceDevicei've a gaming computer so hardware is not the problem.Operating SystemWindows 8.1My Question or IssueHello.I've got the following problem for like one year now. (Sorry for my bad english).Whenever i want to listen to Spo...

Visitor

Plan Premium Country France Device i've a gaming computer so hardware is not the problem. Operating System Windows 8.1 My Question or Issue Hello. I've got the following problem for like on...

CarlosE

Spotify Legend

1301 Views

1 replies

0 likes

brave
chrome
Desktop
ip adress
Mozilla
Nonsense
opera
VPN
Web Player
  • 1301 Views
  • 1 replies
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Solved!! How do I make of suggest an edit to a song credit?

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

AdamDamon

Community Legend

988 Views

1 replies

0 likes

  • 988 Views
  • 1 replies
  • 0 likes

Superuser Contribution Your Episodes playlist seems useless on desktop

PlanPremiumCountryUSADeviceiPhone X, PCOperating SystemiOS 14.6, Windows 10 My Question or IssueSo I have moved to using Spotify as my only podcast app. I like it for the most part and things are getting better with the UI, but here is one thing I ca...

Newbie

Plan Premium Country USA Device iPhone X, PC Operating System iOS 14.6, Windows 10   My Question or Issue So I have moved to using Spotify as my only podcast app. I like it for the mos...

Julian

Moderator

564 Views

1 replies

2 likes

  • 564 Views
  • 1 replies
  • 2 likes

Superuser Contribution Lyrics feature preview bug when friends list is displayed

hi, I believe I found a bug. In the desktop application, when the friends list is turned on, the song lyrics box is flattened to the left, but when a long verse is "sung" in the sync, the text doesn't fit and doesn't display completely: At least I di...

Visitor

hi, I believe I found a bug.   In the desktop application, when the friends list is turned on, the song lyrics box is flattened to the left, but when a long verse is "sung" in the sync, the te...

Jeremy

Spotify Legend

696 Views

1 replies

0 likes

Desktop (Windows)
  • 696 Views
  • 1 replies
  • 0 likes

Superuser Contribution Full Discography Not Showing When Zoomed Out

PlanPremiumOperating SystemWindows 10 My Question or IssueDesktop version has the option to "zoom out" I have mine zoomed out 3 steps (max I believe), clicking the discography of an artist will only show 25 albums, if you're using the regular view sc...

Regular

Plan Premium Operating System Windows 10   My Question or Issue Desktop version has the option to "zoom out" I have mine zoomed out 3 steps (max I believe), clicking the discography of an ...

Novy

Moderator

1811 Views

10 replies

1 likes

  • 1811 Views
  • 10 replies
  • 1 likes

Superuser Contribution pause button on all singles/EPs in discography view

Hello!Not sure what kind of loophole I made to Spotify but I managed to get this weird bug. (same image added in attachments)I was listening to Dubvision songs in this view and wanted to add one song to queue from different artist. I clicked to play ...

Music Fan

Hello! Not sure what kind of loophole I made to Spotify but I managed to get this weird bug. (same image added in attachments) I was listening to Dubvision songs in this view and wanted to add ...

Julian

Moderator

539 Views

1 replies

0 likes

  • 539 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify closes on its own

PlanPremiumCountryGermanyDevice(Desktop PC)Operating System(Windows 10) My Question or IssueSpotify closes on its own without error messagethe error occurs sporadically there is no information in the windows log events

Newbie

  Plan Premium Country Germany Device (Desktop PC) Operating System (Windows 10)   My Question or Issue Spotify closes on its own without error message the error occurs sporadic...

Julian

Moderator

1111 Views

1 replies

0 likes

Windows 10
  • 1111 Views
  • 1 replies
  • 0 likes

Superuser Contribution First song starts at random time

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueWhen ever I start my Spotify app, I connect to my Sonos device at first. Then I pick a song or album to play. When starting playing this first song, the song ALWAYS resum...

Visitor

Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue When ever I start my Spotify app, I connect to my Sonos device at first. Then I pick a song or...

Alex

Spotify Legend

602 Views

1 replies

1 likes

  • 602 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Friend activity gone for one person

PlanPremiumCountrySingaporeOperating SystemWindows 10 My Question or IssueWhy is one of my friend activity not showing? I tried following and unfollowing the person, but it still wouldn't show. Have tried clean reinstalls and restarting my laptop, st...

Music Fan

Plan Premium Country Singapore Operating System Windows 10    My Question or Issue Why is one of my friend activity not showing? I tried following and unfollowing the person, but it...

Alex

Spotify Legend

1091 Views

5 replies

0 likes

  • 1091 Views
  • 5 replies
  • 0 likes

Superuser Contribution Home, Search, Playlist navigation greyed out (desktop)

Plan: PremiumCountry: USDevice: Dell XPS 13Operating System: Windows 10 My Question or Issue First noticed this over the weekend. Various menu elements of the navigation menu are greyed out. I've restarted my computer and closed and restarted the des...

Music Fan

Plan: Premium Country: US Device: Dell XPS 13 Operating System: Windows 10   My Question or Issue  First noticed this over the weekend. Various menu elements of the navigation me...

user-removed

Not applicable

2040 Views

6 replies

1 likes

  • 2040 Views
  • 6 replies
  • 1 likes

Superuser Contribution Chrome Web player redirects to home page

Using Windows 10, when I click a link or go to an open.spotify URL the web player opens, then redirects me to Spotify home. None of the troubleshooting tips I've found help.- Protected content is allowed (upon request)- It works fine in Firefox- Ad B...

Newbie

Using Windows 10, when I click a link or go to an open.spotify URL the web player opens, then redirects me to Spotify home. None of the troubleshooting tips I've found help. - Protected content is a...

Novy

Moderator

530 Views

1 replies

0 likes

  • 530 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search giving no results

PlanPremiumCountryNetherlands Operating SystemWin 10 My Question or IssueExact same issue as this one from 2020: https://community.spotify.com/t5/Ongoing-Issues/Spotify-Search-Engine-always-brings-up-quot-No-Results-quot/idi-p/4886459 And this one fr...

Regular

Plan Premium Country Netherlands   Operating System Win 10   My Question or Issue Exact same issue as this one from 2020: https://community.spotify.com/t5/Ongoing-Issues/Spoti...

Mihail

Spotify Legend

459 Views

1 replies

0 likes

  • 459 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify incredibly slow to respond, even after complete Windows 10 reinstall

PlanPremiumCountryUnited KingdomDeviceMSI MAG X570 Tomahawk , Ryzen 7 3800X, NVME Gen 4.0, 32GB RAM, 32Mb broadband Operating SystemWindows 10 My Question or IssueI've been plagued by this issue for a while now. Spotify is very slow. Clicking play ma...

Music Fan

Plan Premium Country United Kingdom Device MSI MAG X570 Tomahawk , Ryzen 7 3800X, NVME Gen 4.0, 32GB RAM, 32Mb broadband  Operating System Windows 10   My Question or Iss...

Ver

Spotify Legend

1811 Views

7 replies

0 likes

  • 1811 Views
  • 7 replies
  • 0 likes