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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81419 Views

40 replies

68 likes

  • 81419 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778178 Views

503 replies

64 likes

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  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18571 Views

19 replies

5 likes

  • 18571 Views
  • 19 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2821 Views

0 replies

4 likes

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Superuser Contribution unable to see Yamaha receiver from Windows 10

PlanPremiumCountryAustraliaDevicePC & Yamaha RVX 473Operating SystemWindows 10 My Question or IssueMy Receiver is designed with airplay and i often stream from my iphone to it.I recently tried connecting from my Windows 10 PC and Spotify can no longe...

Regular

Plan Premium Country Australia Device PC & Yamaha RVX 473 Operating System Windows 10   My Question or Issue My Receiver is designed with airplay and i often stream from my iphone ...

Elena

Moderator

725 Views

3 replies

0 likes

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Superuser Contribution Swipe and next previous song are broken on iOS

PlanPremiumCountryUSADeviceIphone XOperating Systemios My Question or IssueWhen I'm listening to spotify on another device, but want to use my iphone to control, it's massively broken. For example: I start playing the second song in my liked songs pl...

Casual Listener

Plan Premium Country USA Device Iphone X Operating System ios   My Question or Issue When I'm listening to spotify on another device, but want to use my iphone to control, it's massive...

Mihail

Spotify Legend

647 Views

1 replies

0 likes

bug
Bug iOS
iOS issue
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Superuser Contribution Can you combine two playlists but keep original date added?

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one and have the orignal dates for both?

Newbie

I would like to combine two of my playlists but I like to organize them from when I added them so I can see how my music preferance has changed. Is it possible to combine both my playlists into one a...

Xenia

Moderator

2375 Views

2 replies

14 likes

  • 2375 Views
  • 2 replies
  • 14 likes

Solved!!Superuser Contribution Spotify APP PC crash within 30 minutes listening

PlanPremiumCountryFranceDeviceMSIOperating SystemWindows 10 My Question or IssueHello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even 40 minutes of listening.

Regular

Plan Premium Country France Device MSI Operating System Windows 10   My Question or Issue Hello, Spotify consumes a lot of RAM when I change playlists and crashes after 30 or even...

Mihail

Spotify Legend

1504 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution Can't select multiple songs/albums from one artists at a time

PlanPremiumCountryUSDevicedell g3 laptopOperating Systemwindows 10 My Question or IssueI noticed that I am no longer able to use shift, or ctrl, to select multiple songs from an artist unless they are in one album. ctrl+a also only selects songs on o...

Casual Listener

Plan Premium Country US Device dell g3 laptop Operating System windows 10   My Question or Issue I noticed that I am no longer able to use shift, or ctrl, to select multiple songs from...

Mihail

Spotify Legend

1435 Views

5 replies

0 likes

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  • 5 replies
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Superuser Contribution 'Appears on' section now jumbled

Plan -PremiumCountry - U.K DeviceIPhone & PCOperating SystemIOS and Windows 10 My Question or IssueThe 'appears on' section on an artist page used to be a good way to find the latest tracks an artist has appeared on, or guest featured in. The dates u...

Newbie

Plan -Premium Country - U.K   Device IPhone & PC Operating System IOS and Windows 10   My Question or Issue The 'appears on' section on an artist page used to be a good way to ...

barrymougie

Regular

2746 Views

6 replies

5 likes

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  • 6 replies
  • 5 likes

Superuser Contribution Cannot view my profile after turning off data processing from facebook

PlanFreeCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI cannot view my spotify profile on desktop app or web browser when logged in. I can view my profile as unregistered user via link in web browser. This error started after I ...

Visitor

  Plan Free Country Poland Device PC Operating System Windows 10   My Question or Issue I cannot view my spotify profile on desktop app or web browser when logged in. I can view ...

Novy

Moderator

934 Views

7 replies

0 likes

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[Windows] Consistent deterioration of functionality until Spotify crashes and then won't restart

PlanPremium CountryDenmark DeviceDell XPS - Intel(R) Core(TM)**bleep** 2.90 GHzOperating SystemWindows 10 Enterprise My Question or Issue1. Spotify opens when the machine boots up2. Functionality slowly deteriorates (e.g. when selecting a playlist no...

Newbie

Plan Premium   Country Denmark   Device Dell XPS - Intel(R) Core(TM)**bleep** 2.90 GHz Operating System Windows 10 Enterprise   My Question or Issue 1. Spotify opens w...

simonztinra

Regular

515 Views

1 replies

1 likes

  • 515 Views
  • 1 replies
  • 1 likes

Superuser Contribution Queue won’t show up offline

PlanFree/PremiumCountryI am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anything with them like switch songs, I run windows 10 on a lap...

Regular

Plan Free/Premium Country I am have a issue with my queue offline, I can put songs into queue and they will play offline but All I can see in my queue is grey blocks, no word and I can’t do anyth...

Ver

Spotify Legend

1696 Views

12 replies

0 likes

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  • 12 replies
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Solved!!Superuser Contribution [Your Library] Improve performance when loading playlists

PlanPremiumCountrySweden Operating SystemWindows 10 My Question or IssueI realized I probably posted this issue in the wrong place as an "idea", please remove it if necessary; https://community.spotify.com/t5/Idea-Submissions/Desktop-Your-Library-Loa...

Music Fan

Plan Premium Country Sweden   Operating System Windows 10   My Question or Issue I realized I probably posted this issue in the wrong place as an "idea", please remove it if necess...

Jeremy

Spotify Legend

1723 Views

11 replies

1 likes

  • 1723 Views
  • 11 replies
  • 1 likes

Superuser Contribution Error auth 15

PlanFreeCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueI have been trying to long into my spotify account and it works on my xbox but when I try to use it on my PC and Web Browser it doesn't work. I've tried a Fresh i...

Visitor

  Plan Free Country United States Device Desktop Operating System Windows 10   My Question or Issue I have been trying to long into my spotify account and it works on my xbox but...

Eni

Moderator

626 Views

1 replies

0 likes

  • 626 Views
  • 1 replies
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Solved!!Superuser Contribution Windows: Playlist limited to 50 tracks

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't add more than 50 tracks to a playlist on Windows. This works fine on Android.Take, for example, this album that contains 58 tracks: https://open.spotify.com/...

Casual Listener

Plan Premium Country Portugal Device Laptop Operating System Windows 10   My Question or Issue I can't add more than 50 tracks to a playlist on Windows. This works fine on Android. Ta...

Mihail

Spotify Legend

707 Views

3 replies

0 likes

  • 707 Views
  • 3 replies
  • 0 likes

Solved!! Spotify instantly closes automatically on application startup

PlanPremiumCountryUnited StatesDeviceDell Laptop PCOperating SystemWindows 10 My Question or IssueAlright so it's been a while since I've had a big issue with Spotify, things have seemed to generally run well. I've had problems in the past with it be...

Music Fan

Plan Premium Country United States Device Dell Laptop PC Operating System Windows 10   My Question or Issue Alright so it's been a while since I've had a big issue with Spotify, things...

justfv

Visitor

22422 Views

5 replies

5 likes

  • 22422 Views
  • 5 replies
  • 5 likes

Solved!!Superuser Contribution Spotify stops working after some idle time.

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 Hey guys, i've got the following problem for some time now. After Spotify went into a kind of sleep state after not being used for about an hour, it doesnt come back alive, i cant start new ...

Casual Listener

Plan Premium Country Germany Device PC Operating System Windows 10   Hey guys,   i've got the following problem for some time now. After Spotify went into a kind of sleep state a...

CarlosE

Spotify Legend

2774 Views

3 replies

1 likes

  • 2774 Views
  • 3 replies
  • 1 likes

Superuser Contribution New .mp3 files won't sync to desktop app Local Files

PlanPremiumCountryAustralia DeviceDesktop PCOperating SystemWindows 10 My Question or IssueI have around 200 local files currently synced with my Spotify desktop app. I have around 10 more I'm now wanting to add, however they are just not syncing at ...

Regular

Plan Premium Country Australia   Device Desktop PC Operating System Windows 10   My Question or Issue I have around 200 local files currently synced with my Spotify desktop app...

Ver

Spotify Legend

666 Views

3 replies

0 likes

  • 666 Views
  • 3 replies
  • 0 likes

Superuser Contribution Discord Listening Party

PlanPremiumCountryUSADevicePCOperating SystemWindows 8 I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along but the song itself doesn't play. The songs updates with the other person ...

Newbie

Plan Premium Country USA Device PC Operating System Windows 8   I've been having issues with listening parties and discord. When I try to join, it says that I'm already listening along ...

Jeremy

Spotify Legend

865 Views

1 replies

0 likes

  • 865 Views
  • 1 replies
  • 0 likes

Superuser Contribution Shuffle play stacking duplicates together every time.

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueWhen Shuffling multiple playlists together by use of folders, i am getting duplicate songs stacked together one after the other. I know that the song should be there multiple times i...

Regular

  Plan Premium Country USA Operating System Windows 10   My Question or Issue When Shuffling multiple playlists together by use of folders, i am getting duplicate songs stacked tog...

Ver

Spotify Legend

824 Views

5 replies

0 likes

  • 824 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution When viewing playlists the "sort" filter returns to top of page when clicked

PlanIssue occur on both Free & PremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueWhen trying to view playlists in the Desktop App the "sort" drop down menu does not drop down but instead returns to the top of the page when click...

Regular

Plan Issue occur on both Free & Premium Country USA Device PC Operating System Windows 10   My Question or Issue When trying to view playlists in the Desktop App the "sort" drop do...

Novy

Moderator

1927 Views

3 replies

1 likes

Desktop
podcast
Windows
  • 1927 Views
  • 3 replies
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[Desktop][Connect] Samsung galaxy book pro 360 crash

The app downloaded from samsung galaxy book pro 360 doesn't work. It's a black window without anything when opened. The same goes to both Microsoft Shop or web download. Anyone experiencing the same?

Visitor

The app downloaded from samsung galaxy book pro 360 doesn't work.  It's a black window without anything when opened.  The same goes to both Microsoft Shop or web download.  Anyone expe...

358 Views

0 replies

0 likes

Connect
Desktop
  • 358 Views
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Superuser Contribution [Desktop Windows] There is no scrollbar for bad synchronized lyrics from musixmatch

PlanPremiumCountryColombiaOperating SystemWindows 10My Question or IssueI like to use lyrics in some songs, and I prefer the current provider (2021-06), "musixmatch", over the last one, "genius". I prefer just to see lyrics without interruptions. But...

Casual Listener

Plan Premium Country Colombia Operating System Windows 10 My Question or Issue I like to use lyrics in some songs, and I prefer the current provider (2021-06), "musixmatch", over the last one,...

Eni

Moderator

454 Views

1 replies

1 likes

  • 454 Views
  • 1 replies
  • 1 likes