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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

88782 Views

40 replies

68 likes

  • 88782 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

Joan

Moderator

830651 Views

528 replies

64 likes

  • 830651 Views
  • 528 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

paytonfrost

Newbie

32291 Views

33 replies

7 likes

  • 32291 Views
  • 33 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3746 Views

0 replies

4 likes

  • 3746 Views
  • 0 replies
  • 4 likes

Superuser Contribution Lyrics feature preview bug when friends list is displayed

hi, I believe I found a bug. In the desktop application, when the friends list is turned on, the song lyrics box is flattened to the left, but when a long verse is "sung" in the sync, the text doesn't fit and doesn't display completely: At least I di...

Visitor

hi, I believe I found a bug.   In the desktop application, when the friends list is turned on, the song lyrics box is flattened to the left, but when a long verse is "sung" in the sync, the te...

Jeremy

Spotify Legend

712 Views

1 replies

0 likes

Desktop (Windows)
  • 712 Views
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Superuser Contribution Full Discography Not Showing When Zoomed Out

PlanPremiumOperating SystemWindows 10 My Question or IssueDesktop version has the option to "zoom out" I have mine zoomed out 3 steps (max I believe), clicking the discography of an artist will only show 25 albums, if you're using the regular view sc...

Regular

Plan Premium Operating System Windows 10   My Question or Issue Desktop version has the option to "zoom out" I have mine zoomed out 3 steps (max I believe), clicking the discography of an ...

Novy

Moderator

1883 Views

10 replies

1 likes

  • 1883 Views
  • 10 replies
  • 1 likes

Superuser Contribution pause button on all singles/EPs in discography view

Hello!Not sure what kind of loophole I made to Spotify but I managed to get this weird bug. (same image added in attachments)I was listening to Dubvision songs in this view and wanted to add one song to queue from different artist. I clicked to play ...

Music Fan

Hello! Not sure what kind of loophole I made to Spotify but I managed to get this weird bug. (same image added in attachments) I was listening to Dubvision songs in this view and wanted to add ...

Julian

Moderator

559 Views

1 replies

0 likes

  • 559 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify closes on its own

PlanPremiumCountryGermanyDevice(Desktop PC)Operating System(Windows 10) My Question or IssueSpotify closes on its own without error messagethe error occurs sporadically there is no information in the windows log events

Newbie

  Plan Premium Country Germany Device (Desktop PC) Operating System (Windows 10)   My Question or Issue Spotify closes on its own without error message the error occurs sporadic...

Julian

Moderator

1122 Views

1 replies

0 likes

Windows 10
  • 1122 Views
  • 1 replies
  • 0 likes

Superuser Contribution First song starts at random time

PlanPremiumCountryDenmarkDevicePCOperating SystemWindows 10 My Question or IssueWhen ever I start my Spotify app, I connect to my Sonos device at first. Then I pick a song or album to play. When starting playing this first song, the song ALWAYS resum...

Visitor

Plan Premium Country Denmark Device PC Operating System Windows 10   My Question or Issue When ever I start my Spotify app, I connect to my Sonos device at first. Then I pick a song or...

Alex

Spotify Legend

630 Views

1 replies

1 likes

  • 630 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Friend activity gone for one person

PlanPremiumCountrySingaporeOperating SystemWindows 10 My Question or IssueWhy is one of my friend activity not showing? I tried following and unfollowing the person, but it still wouldn't show. Have tried clean reinstalls and restarting my laptop, st...

Music Fan

Plan Premium Country Singapore Operating System Windows 10    My Question or Issue Why is one of my friend activity not showing? I tried following and unfollowing the person, but it...

Alex

Spotify Legend

1130 Views

5 replies

0 likes

  • 1130 Views
  • 5 replies
  • 0 likes

Superuser Contribution Home, Search, Playlist navigation greyed out (desktop)

Plan: PremiumCountry: USDevice: Dell XPS 13Operating System: Windows 10 My Question or Issue First noticed this over the weekend. Various menu elements of the navigation menu are greyed out. I've restarted my computer and closed and restarted the des...

Music Fan

Plan: Premium Country: US Device: Dell XPS 13 Operating System: Windows 10   My Question or Issue  First noticed this over the weekend. Various menu elements of the navigation me...

user-removed

Not applicable

2082 Views

6 replies

1 likes

  • 2082 Views
  • 6 replies
  • 1 likes

Superuser Contribution Chrome Web player redirects to home page

Using Windows 10, when I click a link or go to an open.spotify URL the web player opens, then redirects me to Spotify home. None of the troubleshooting tips I've found help.- Protected content is allowed (upon request)- It works fine in Firefox- Ad B...

Newbie

Using Windows 10, when I click a link or go to an open.spotify URL the web player opens, then redirects me to Spotify home. None of the troubleshooting tips I've found help. - Protected content is a...

Novy

Moderator

536 Views

1 replies

0 likes

  • 536 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search giving no results

PlanPremiumCountryNetherlands Operating SystemWin 10 My Question or IssueExact same issue as this one from 2020: https://community.spotify.com/t5/Ongoing-Issues/Spotify-Search-Engine-always-brings-up-quot-No-Results-quot/idi-p/4886459 And this one fr...

Regular

Plan Premium Country Netherlands   Operating System Win 10   My Question or Issue Exact same issue as this one from 2020: https://community.spotify.com/t5/Ongoing-Issues/Spoti...

Mihail

Spotify Legend

480 Views

1 replies

0 likes

  • 480 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify incredibly slow to respond, even after complete Windows 10 reinstall

PlanPremiumCountryUnited KingdomDeviceMSI MAG X570 Tomahawk , Ryzen 7 3800X, NVME Gen 4.0, 32GB RAM, 32Mb broadband Operating SystemWindows 10 My Question or IssueI've been plagued by this issue for a while now. Spotify is very slow. Clicking play ma...

Music Fan

Plan Premium Country United Kingdom Device MSI MAG X570 Tomahawk , Ryzen 7 3800X, NVME Gen 4.0, 32GB RAM, 32Mb broadband  Operating System Windows 10   My Question or Iss...

Ver

Spotify Legend

1897 Views

7 replies

0 likes

  • 1897 Views
  • 7 replies
  • 0 likes

[DESKTOP] No possibility to make playlist "Public" or "Secret" any longer

Keine der folgenden Informationen ist erforderlich. Je mehr Sie uns jedoch zur Verfügung stellen, desto einfacher wird es für uns, Ihnen zu helfen.PlanenGratisprämieLandGermanyGerätPCBetriebssystemWindows 10 Meine Frage oder ProblemSince a few days, ...

Casual Listener

Keine der folgenden Informationen ist erforderlich. Je mehr Sie uns jedoch zur Verfügung stellen, desto einfacher wird es für uns, Ihnen zu helfen. Planen Gratisprämie Land Germany Gerät PC Be...

Gowinda

Casual Listener

675 Views

2 replies

0 likes

  • 675 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify application not responding

Edit: Sadly this again proved to be a shitty temporary fixhttps://community.spotify.com/t5/Desktop-Windows/The-Spotify-application-is-not-responding/m-p/5201726As before, spotify needs to be shut down 6 times in task manager. Hello, I got the common ...

Regular

Edit: Sadly this again proved to be a shitty temporary fix https://community.spotify.com/t5/Desktop-Windows/The-Spotify-application-is-not-responding/m-p/5201726 As before, spotify needs to be shut...

Julian

Moderator

675 Views

3 replies

0 likes

  • 675 Views
  • 3 replies
  • 0 likes

Superuser Contribution Artist's album page not loading all albums

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or IssueArtist's album page (in grid view) doesn't load all albums, only the first 25. Toggling to list view and back to grid view loads the remaining albums.Only occurs when window is...

Newbie

Plan Premium Country Australia Operating System Windows 10   My Question or Issue Artist's album page (in grid view) doesn't load all albums, only the first 25. Toggling to list view and...

Mihail

Spotify Legend

474 Views

1 replies

0 likes

  • 474 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify profile won't load properly

PlanPremiumCanada DeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueHello, I am also experiencing a problem: whenever myself or others try to click on the "see all" button on my Spotify profile, it wouldn't load and just show a blank p...

Casual Listener

Plan Premium Canada   Device Asus Zenbook Operating System Windows 10   My Question or Issue Hello, I am also experiencing a problem: whenever myself or others try to click on the...

Mihail

Spotify Legend

2185 Views

1 replies

0 likes

"see all" button
Account
won't load
  • 2185 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Doesn't play, song progress bar not advancing

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 - Up to date My Question or IssueSpotify won't play songs directly on my PC. I can choose songs as usual. When double-clicking or clicking play, the button on the bottom part of spotify chan...

Regular

Plan Premium Country Germany Device PC Operating System Windows 10 - Up to date   My Question or Issue Spotify won't play songs directly on my PC. I can choose songs as usual. When dou...

Mihail

Spotify Legend

4289 Views

9 replies

2 likes

  • 4289 Views
  • 9 replies
  • 2 likes

Superuser Contribution Spotify Desktop Won't Load Pages

PlanPremium DeviceWindows PC DesktopOperating SystemWindows 10 My Question or IssueJust as the title says, just recently Spotify won't load some pages that aren't about me. As in it won't load my homepage, album pages, artist pages, my own profile or...

Visitor

Plan Premium   Device Windows PC Desktop Operating System Windows 10   My Question or Issue Just as the title says, just recently Spotify won't load some pages that aren't about me...

Eni

Moderator

1757 Views

3 replies

1 likes

  • 1757 Views
  • 3 replies
  • 1 likes

Superuser Contribution i can't sign up using facebook login

PlanFreeCountryIndiaDeviceInspiron 15 3000 seriesOperating SystemWindows 10 My Question or IssueI can't sign up using facebook I don't know why this is happening to me. First I tried to sign up using my gmail it said this gmail account has a account ...

Casual Listener

Plan Free Country India Device Inspiron 15 3000 series Operating System Windows 10   My Question or Issue I can't sign up using facebook I don't know why this is happening to me. First...

Novy

Moderator

974 Views

5 replies

0 likes

Sign up
  • 974 Views
  • 5 replies
  • 0 likes

Superuser Contribution Spotify No Longer Showing Unavailable songs

I uninstalled Spotify, and downloaded and re-installed spotify to fix the issue of my local files metadata not showing up correctly. That resolved that issue but I can no longer see unavailable files, and I no longer see the option to turn that back ...

Casual Listener

I uninstalled Spotify, and downloaded and re-installed spotify to fix the issue of my local files metadata not showing up correctly.  That resolved that issue but I can no longer see unavailable...

Ver

Spotify Legend

1085 Views

8 replies

1 likes

  • 1085 Views
  • 8 replies
  • 1 likes

Superuser Contribution Disliking a song skips next song

PlanFreeDevicePCOperating SystemWindows 10Spotify App Version1.1.62.583.gdac868ed-a My Question or IssueBest explained with an example:Let's say we have Song #1, Song #2 and Song #3, and there is going to be an ad break between Song #1 and Song #2.If...

Newbie

Plan Free Device PC Operating System Windows 10 Spotify App Version 1.1.62.583.gdac868ed-a   My Question or Issue Best explained with an example: Let's say we have Song #1, Song #2 an...

Xenia

Moderator

513 Views

2 replies

0 likes

bug
  • 513 Views
  • 2 replies
  • 0 likes

Superuser Contribution black screen when starting spotify

PlanPremiumCountry Devicesamsung 360 bookWindows 10 My Question or IssueWhen i start spotify i get a black screen. I tried everything. Uninstall, clean uninstall i searched the faq and tried everything and i still get a black screen. Can anyone help ...

Visitor

Plan Premium Country   Device samsung 360 book Windows 10   My Question or Issue When i start spotify i get a black screen. I tried everything. Uninstall, clean uninstall i searche...

Elena

Moderator

487 Views

2 replies

0 likes

  • 487 Views
  • 2 replies
  • 0 likes