[Desktop][Other] spotify won't play anything at all

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[Desktop][Other] spotify won't play anything at all

pniemeyer17
Newbie

Every time I try to play something on Spotify, it says "This content is not available". Sometimes when I try to log in it says that my firewall might be blocking Spotify. I have checked the firewall. It is set to allow Spotify. I tried changing the proxy settings to "no proxy" to see if that helped. It didn't. I tried uninstalling and reinstalling Spotify to see if that changed anything. It didn't. I logged out of Spotify on my phone to see if that would help. It didn't. Spotify has gone from working perfectly on my laptop to not working at all and I have no idea why.

 

By the way, my computer is a Lenovo Yoga C940-14IIL running Windows 10.

1 Reply

Eni
Moderator
Moderator

Hey there @pniemeyer17

 

Thanks for reaching out about this here in the Community. 

 

You mentioned that you've already reinstalled the app, but would you mind going through the steps of a clean reinstall, as it's more thorough than a normal one? Make sure to download the app again from the Microsoft Store

 

On another note, could you try using a different internet connection, like another WiFi network or a mobile hotspot to check if that makes the difference? If you're using a VPN, try disabling it.

 

Lastly, would you mind checking if it works fine on the web player?

 

Keep us posted on how it goes.

EniModerator
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