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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134382 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134382 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51000 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51000 Views
  • 0 replies
  • 32 likes

Spotify not working

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueWhen i start playing a playlist, it starts with the first song when i have shuffle off which is perfectly normal, but after playing this song for 30 seconds or more or less, it st...

  • Casual Listener
  • Plan Free Country   Device PC Operating System Windows 10   My Question or Issue When i start playing a playlist, it starts with the first song when i have shuffle off which is pe...
  • stefantns
  • Casual Listener
  • 187 Views
  • 2 replies
  • 0 likes
  • 187 Views
  • 2 replies
  • 0 likes

The scroll bar gets stuck and starts jittering when you scroll down far enough in podcast lists

PlanPremiumCountryFinlandDevicePCOperating SystemWindows 10 My Question or IssueWhen browsing far enough down in podcast listings the scroll bar will get stuck and start jittering. The resulting flickering makes the list unreadable.

  • Newbie
  • Plan Premium Country Finland Device PC Operating System Windows 10   My Question or Issue When browsing far enough down in podcast listings the scroll bar will get stuck and start jitt...
  • 227 Views
  • 0 replies
  • 0 likes
  • 227 Views
  • 0 replies
  • 0 likes

Superuser Contribution Crossfade not working in custom playlist

I have crossfade enabled for 5 seconds, but it only works on Radio playlists. It doesn't work on my custom playlists. Anybody else have this issue?

  • Casual Listener
  • I have crossfade enabled for 5 seconds, but it only works on Radio playlists. It doesn't work on my custom playlists.   Anybody else have this issue?
  • Mario
  • Spotify Legend
  • 2582 Views
  • 3 replies
  • 0 likes
  • Crossfade
  • 2582 Views
  • 3 replies
  • 0 likes

Spotify cannot play music in app or web browser for Windows 10

PlanPremiumCountryUKDeviceiPhone X and a PCOperating SystemiOS 13.4.1, Windows 10 My Question or IssueI cannot listen to any music on my Windows 10 PC, either using the app or through the web player. I get 5minutes at most, then nothing until I resta...

  • Visitor
  • Plan Premium Country UK Device iPhone X and a PC Operating System iOS 13.4.1, Windows 10   My Question or Issue I cannot listen to any music on my Windows 10 PC, either using the app o...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Solved!! When I listen to a secret playlist, what's visible in my friend feed?

Plan: PremiumCountry: United States of AmericaDevice: ASUS LaptopOperating System: Windows 10 My Question or IssueWhen I'm listening to a secret playlist, what's visible in the friend feed? Is it the song and band/singer or does it include the playli...

  • Newbie
  • Plan: Premium Country: United States of America Device:  ASUS Laptop Operating System: Windows 10   My Question or Issue When I'm listening to a secret playlist, what's...
  • Emilia_8
  • Spotify Star
  • 7671 Views
  • 1 replies
  • 1 likes
  • 7671 Views
  • 1 replies
  • 1 likes

Superuser Contribution Local Files

PlanPremiumOperating System(Windows 10) I am trying to put a specific folder in my local files, but there are already 185 songs on my local file without anything ticked in preferences besides local files itself. I deleted all the files that were clog...

  • Visitor
  • Plan Premium Operating System (Windows 10)   I am trying to put a specific folder in my local files, but there are already 185 songs on my local file without anything ticked in preferences ...
  • Ivan
  • Spotify Legend
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Autoplay music by start application

It would be nice if anyone knows how to configure desktop spotify to automatically start music when the application startsThanks in advancePlanFree/PremiumDevice(PC)Operating System(Windows 10) My Question or Issue

  • Visitor
  • It would be nice if anyone knows how to configure desktop spotify to automatically start music when the application starts Thanks in advance Plan Free/Premium Device (PC) Operating System (Win...
  • Ivan
  • Spotify Legend
  • 342 Views
  • 1 replies
  • 0 likes
  • autoplay
  • 342 Views
  • 1 replies
  • 0 likes

Error Code: auth:3

Okay, so i am on Windows and for AGES i have been trying to listen to spotify but i can't because of error code: auth:3. I know there is one going threads but NONE of those help

  • Music Fan
  • Okay, so i am on Windows and for AGES i have been trying to listen to spotify but i can't because of error code: auth:3. I know there is one going threads but NONE of those help
  • ctoothaker1
  • Visitor
  • 2929 Views
  • 16 replies
  • 0 likes
  • 2929 Views
  • 16 replies
  • 0 likes

Volume bar glitches since last update

Hello, Ever since the last update, the volume bar on my Spotify client has been glitching around when changing the volume. https://gfycat.com/valuablewebbediberianemeraldlizard

  • Newbie
  • Hello,   Ever since the last update, the volume bar on my Spotify client has been glitching around when changing the volume.   https://gfycat.com/valuablewebbediberianemeraldlizard
  • Matwolf
  • Casual Listener
  • 2466 Views
  • 5 replies
  • 8 likes
  • 2466 Views
  • 5 replies
  • 8 likes

I cant open spotify

Ok, so that is what happens when i try to open spotify. This started happening right now, and I dont think i did anything that could cause this. Hope you can solve this.

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  • Visitor
  • Ok, so that is what happens when i try to open spotify. This started happening right now, and I dont think i did anything that could cause this. Hope you can solve this.
  • OneByBoo
  • Community Legend
  • 359 Views
  • 1 replies
  • 0 likes
  • 359 Views
  • 1 replies
  • 0 likes

Audio streaming stutters

Operating SystemWindows 10 My Question or IssueSince yesterday the audio has been constantly stuttering on Spotify for desktop. Other threads on here seem to imply the problem is with the computer's performance but the one I'm using is definitely pow...

  • Visitor
  • Operating System Windows 10   My Question or Issue Since yesterday the audio has been constantly stuttering on Spotify for desktop. Other threads on here seem to imply the problem is with th...
  • 512 Views
  • 0 replies
  • 1 likes
  • 512 Views
  • 0 replies
  • 1 likes

Solved!! Spotify only plays one song then stops

PlanPremiumCountryUnited StatesDeviceDesktop PCOperating SystemWindows 10 My Question or Issue I have had Spotify premium for more than a year, and recently (the past two weeks or so) I've been having an issue where I will play one song in a playlist...

  • Casual Listener
  • Plan Premium Country United States Device Desktop PC Operating System Windows 10   My Question or Issue   I have had Spotify premium for more than a year, and recently (the past ...
  • mingthenursiles
  • Visitor
  • 9350 Views
  • 4 replies
  • 0 likes
  • bug
    only playing one song
    Playback issues
    Windows
  • 9350 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution [Windows 10] Spotify app is slow on High-DPI settings

PlanPremiumCountryBulgaria (not that this matters)DeviceLaptop: i7 8565U, 16GB DDR4 Ram, RTX 2060 SuperOperating SystemWindows 10 My Question or IssueScrolling is slow AF. If I scroll rapidly a few times it starts to lag behind and keeps going up and...

  • Casual Listener
  • Plan Premium Country Bulgaria (not that this matters) Device Laptop: i7 8565U, 16GB DDR4 Ram, RTX 2060 Super Operating System Windows 10   My Question or Issue Scrolling is slow AF. If...
  • frekilson
  • Casual Listener
  • 808 Views
  • 2 replies
  • 1 likes
  • 808 Views
  • 2 replies
  • 1 likes

Can't play any songs on Desktop

PlanPremium for StudentsCountryUKDeviceDesktopOperating System(Windows 10 Build 18363) My Question or IssueI get this error whenever I try to play any song. I have tried to clear the cache and reinstall but it hasn't helped:https://gyazo.com/4abbf92d...

  • Regular
  • Plan Premium for Students Country UK Device Desktop Operating System (Windows 10 Build 18363)   My Question or Issue I get this error whenever I try to play any song. I have tried to...
  • Gummipalme
  • Casual Listener
  • 425 Views
  • 9 replies
  • 0 likes
  • 425 Views
  • 9 replies
  • 0 likes

Swapping to different output device causes spotify to skip songs

PlanFamily Plan CountryUnited States DeviceCustom PC Operating SystemWindows 10 My Question or Issue:Yesterday i received the Razer Nommo chromas for my birthdayi was ecstatic, only to my surprise that i couldnt use spotify with them unlessi wanted a...

  • Visitor
  • Plan Family Plan   Country United States   Device Custom PC   Operating System Windows 10   My Question or Issue: Yesterday i received the Razer Nommo chromas for my ...
  • kotstulle
  • Casual Listener
  • 323 Views
  • 1 replies
  • 1 likes
  • 323 Views
  • 1 replies
  • 1 likes

Spotify Keeps Skipping Songs

PlanPremiumCountryUnited States of AmericaDeviceGygabyte AERO 15Operating SystemWindows 10, 64bit My Question or IssueHello. Spotify playlists and podcasts keep skipping immediately upon pressing play. They don't load, and just skip to the next one, ...

  • Visitor
  • Plan Premium Country United States of America Device Gygabyte AERO 15 Operating System Windows 10, 64bit   My Question or Issue Hello.  Spotify playlists and podcasts keep skippin...
  • OneByBoo
  • Community Legend
  • 282 Views
  • 1 replies
  • 0 likes
  • 282 Views
  • 1 replies
  • 0 likes

Windows 10 Spotify app not playing music

HI, The spotify app on my PC (Windows 10) isn't working properly. When I try to play a song it immediately skips to the next song, skipping through about 4 songs per second and never playing any. No songs/playlists etc are working, I am not in offlin...

  • Visitor
  • HI,    The spotify app on my PC (Windows 10) isn't working properly. When I try to play a song it immediately skips to the next song, skipping through about 4 songs per second and never p...
  • hollen
  • Casual Listener
  • 244 Views
  • 1 replies
  • 1 likes
  • 244 Views
  • 1 replies
  • 1 likes

Solved!! Search bar in playlists without scrolling all the way up

I think this is an essential feature on all platforms, as you shouldn't have to scroll all the way up a large playlist in order to search for a song. This can be implemented in many ways, including having the search bar always available (like on this...

  • Composer
  • I think this is an essential feature on all platforms, as you shouldn't have to scroll all the way up a large playlist in order to search for a song. This can be implemented in many ways, including h...
  • -Kyan-
  • Composer
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

A firewall may be blocking Spotify

PlanPremiumCountryUSADeviceAsus Zenbook ProOperating SystemWindows 10 (dual partition with Ubuntu) My Question or IssueI recently decided to switch from using Linux (Ubuntu) on my Zenbook to Windows. However, I am getting this error message when tryi...

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  • Casual Listener
  • Plan Premium Country USA Device Asus Zenbook Pro Operating System Windows 10 (dual partition with Ubuntu)   My Question or Issue I recently decided to switch from using Linux (Ub...
  • 1233
  • Casual Listener
  • 3000 Views
  • 1 replies
  • 1 likes
  • authentication
    firewall
    proxy
  • 3000 Views
  • 1 replies
  • 1 likes

Env: prod