Error code : auth 15

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Error code : auth 15

Casual Listener

 

Plan

Free

Country

 

Device

Pc with Windows

Operating System

Windows 10

 

My Question or Issue

My brother disconnected me from spotify, and now when I try to connect, it says there is a fire wall who can block spotify. I already tried to disable my Fire wall, and it didn't work, what can I do ? 

6 Replies
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Re: Error code : auth 15

Rising Star 10
Rising Star 10
That’s really strange have you tried restarting your computer?
MichaelJerzakRising Star 9
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Note: I'm not a Spotify employee.
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Re: Error code : auth 15

Casual Listener

Yes, I tried at least three time

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Re: Error code : auth 15

Composer
Do you know how to enable the app to go thru firewall
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Re: Error code : auth 15

Moderator
Moderator

Hey there folks, 

 

Thanks for reaching out to the Community about this. 
 

We're currently aware of an issue causing the behavior you describe. We suggest you go to this Ongoing Issue and add your vote to it by clicking on the +VOTE

 

Make sure you follow the steps provided under Status Update as well. 

 

It'll also be useful to subscribe via the three-dots menu in the top right corner next to the title. That'll make sure you stay up to date with any relevant updates about this.

 

Hope this helps. Let us know if you have any more questions. 

IvanModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
“Music is the strongest form of magic.” Marilyn Manson
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Re: Error code : auth 15

Visitor

did u get it to work?

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Re: Error code : auth 15

Casual Listener

I have a same situation, can you help ? or any solution for this ?

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