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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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How do I disable auto-update on desktop?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueHow do I disable auto-update on desktop? I've been seeing the A/B testing update they're rolling out and if I get it, I'm going to quit using Spotify and switch to another se...

  • Casual Listener
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue How do I disable auto-update on desktop? I've been seeing the A/B testing update they're rolling o...
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Solved!!Superuser Contribution Not showing anything on the spotify

PlanPremiumCountryHong Kong DevicePCOperating SystemWindows 10 My Question or IssueMy Spotify doesn't show anything when I open it.

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  • Regular
  • Plan Premium Country Hong Kong  Device PC Operating System Windows 10   My Question or Issue My Spotify doesn't show anything when I open it. 
  • qwertj
  • Regular
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Solved!! PLEASE PLEASE TELL ME HOW TO CHANGE MY REGISTERED EMAIL ADDRESS!!!!!!!

I have been seeking help on this previously and have tried all the recommended solutions. I am being pushed ever closer to dumping Spotify. Too many problems and it's just not worth it. I really don't want to, but I am just so p***ed off. God forbid ...

  • Roadie
  • I have been seeking help on this previously and have tried all the recommended solutions. I am being pushed ever closer to dumping Spotify. Too many problems and it's just not worth it. I really don'...
  • Emilia_8
  • Spotify Star
  • 272 Views
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Profile not showing up in search

PlanFree/PremiumCountry U.S. DeviceGalaxyOperating SystemAll devices My Question or IssueI usually navigate to my sister's profile on Spotify via the search bar by typing in her name as it's faster than going through 3 different menus to find it. Tod...

  • Visitor
  • Plan Free/Premium Country U.S.   Device Galaxy Operating System All devices   My Question or Issue I usually navigate to my sister's profile on Spotify via the search bar by typ...
  • WhatGoodIsMusic
  • Music Fan
  • 316 Views
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  • 316 Views
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Solved!! Music Recommendation

Hello , I 'd like to know , does my playlist songs get recommended to my friends ? and if yes , if I make my playlist secret will songs from it still get recommended to my friends ? (there are some bands wich have no more than 500 listeners and after...

  • Visitor
  • Hello , I 'd like to know , does my playlist songs get recommended to my friends ?  and if yes , if I make my playlist secret will songs from it still get recommended to my friends ? &nbsp...
  • TreyAnastasio
  • Spotify Star
  • 245 Views
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Superuser Contribution Can't edit anything on spotify windows

PlanPremiumCountryAustraliaDevicelaptopOperating System Windows 10 My Question or IssueOn the desktop app I can't edit anything. I can't edit my profile pic, name, playlist cover, or absolutely anything. I have restarted my laptop and reinstalled the...

  • Visitor
  • Plan Premium Country Australia Device laptop Operating System  Windows 10   My Question or Issue On the desktop app I can't edit anything. I can't edit my profile pic, name, playl...
  • Ivan
  • Spotify Legend
  • 334 Views
  • 1 replies
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  • 334 Views
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May 2020 version not allowing multiple select tracks and other features are gone

PlanFree/PremiumCountryMexicoDeviceHP laptopOperating SystemWindows 10 My Question or IssueStarting Monday May 11 2020 and new version updated it is missing1) multiple select of tracks to eaither add to or delete from a playlist2) if I add a repeated...

  • Spotify
  • Spotify
  • Plan Free/Premium Country Mexico Device HP laptop Operating System Windows 10   My Question or Issue Starting Monday May 11 2020 and new version updated it is missing 1) multiple sele...
  • EthanS1
  • Community Legend
  • 218 Views
  • 1 replies
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  • 218 Views
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Solved!!Superuser Contribution Spotify isn't working whereas live player works fine

PlanFreeCountryFranceDeviceAcer Aspire 5 A515-51-56VNOperating SystemWindows 10My Question or IssueFor about a month, Spotify isn't working on my Windows 10 laptop.Playlists are all empty, songs dont play at all, like if there was any music on Spotif...

  • Regular
  • Plan Free Country France Device Acer Aspire 5 A515-51-56VN Operating System Windows 10 My Question or Issue For about a month, Spotify isn't working on my Windows 10 laptop. Playlists are a...
  • StevenMar
  • Regular
  • 732 Views
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  • 732 Views
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Superuser Contribution Can't delete playlists on Windows desktop app

Hi, I would like to point out the following bug in the Windows desktop app. PlanPremiumCountryBelgiumDeviceDell Latitude 5580Operating SystemWindows 10 Enterprise My Question or IssueI just noticed playlists cannot be deleted in the Windows desktop a...

  • Visitor
  • Hi,   I would like to point out the following bug in the Windows desktop app.   Plan Premium Country Belgium Device Dell Latitude 5580 Operating System Windows 10 Enterprise &nb...
  • Ivan
  • Spotify Legend
  • 209 Views
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  • Delete Playlist
    Desktop
    Playlist
    Windows
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Superuser Contribution Black interface after login with facebook

PlanPremiumCountryTaiwanDeviceDesktopOperating SystemWindows 10 My Question or IssueHi, my Spotify shows a very strange way after login like this.Any suggestments? please, this really bothers me.

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  • Casual Listener
  • Plan Premium Country Taiwan Device Desktop Operating System Windows 10   My Question or Issue Hi, my Spotify shows a very strange way after login like this. Any suggestments? pl...
  • Ivan
  • Spotify Legend
  • 227 Views
  • 3 replies
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  • 227 Views
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⚡ Adding to "Now Playing" ⚡

Plan: PremiumCountry: UKDevice: Surface / AndroidOperating System: (Windows 10) Please can anyone answer me this?When I choose a play list and right click, Add to Queue, the list content is added immediately to the Next in Queue section rather than t...

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  • Newbie
  • Plan: Premium Country: UK Device: Surface / Android Operating System: (Windows 10)   Please can anyone answer me this? When I choose a play list and right click, Add to...
  • JohnRaggio
  • Visitor
  • 800 Views
  • 1 replies
  • 4 likes
  • next up
    Now playing
    Play queue
  • 800 Views
  • 1 replies
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"Spotify can't play this right now. If you have the file on your computer you can import it."

PlanPremiumCountryswedenDevicedesktop Operating SystemWindows 10 My Question or Issue"Spotify can't play this right now. If you have the file on your computer you can import it." When i try to play a song "Spotify can't play this right now. If you ha...

  • Visitor
  • Plan Premium Country sweden Device desktop  Operating System Windows 10   My Question or Issue "Spotify can't play this right now. If you have the file on your computer you can i...
  • Easily_Thrilled
  • Visitor
  • 140 Views
  • 1 replies
  • 1 likes
  • 140 Views
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Superuser Contribution No Setting for Local Files

The instructions for connecting/syncing local files seem super simple, but on my wife's Windows 10 desktop "Local Files" doesn't even show up in the Settings menu (see pics). I created our family account and if I go to the desktop app on my Windows 1...

  • Newbie
  • The instructions for connecting/syncing local files seem super simple, but on my wife's Windows 10 desktop "Local Files" doesn't even show up in the Settings menu (see pics). I created our family acc...
  • gamehulk51
  • Visitor
  • 502 Views
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  • local files
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Superuser Contribution Lost features with new update

PlanPremiumCountryAustraliaDevicePCOperating SystemWindowsMy Question or IssueConstructive criticism. Posted under problem/issue as I can't sort nor filter in my playlists anymore.I don't understand why we have lost so many features with this new upd...

  • Regular
  • Plan Premium Country Australia Device PC Operating System Windows My Question or Issue Constructive criticism. Posted under problem/issue as I can't sort nor filter in my playlists anymore. ...
  • Test2
  • Spotify
  • 577 Views
  • 3 replies
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  • 577 Views
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User Name changes to User ID after every update [Windows Desktop App]

PlanFree/PremiumCountryTurkeyOperating System(Windows 8.1) My Question or IssueSpotify Windows desktop application changes my user name to User ID after every update.To revert back to my user name, I often open IOS application and change user name. I...

  • Visitor
  • Plan Free/Premium Country Turkey Operating System (Windows 8.1)   My Question or Issue Spotify Windows desktop application changes my user name to User ID after every update. To revert ...
  • OneByBoo
  • Community Legend
  • 147 Views
  • 1 replies
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  • 147 Views
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Launch Spotify from Keyboard media button

Operating SystemWindows 10 Logitech Wave (K350) keyboard My Question or IssueI have searched and googled until I am blue in the face. Is there away to assign the media 'music' button on my keyboard to launch Spotify instead of Microsoft Media player....

  • Visitor
  • Operating System Windows 10  Logitech Wave (K350) keyboard   My Question or Issue I have searched and googled until I am blue in the face. Is there  away to assign the media 'musi...
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Pressing Repeat Button during an Advertisement locks the button for Songs.

PlanFree (problem with advertisements) Operating SystemWindows 10 Desktop App My Question or Issue PrefaceI wasn't listening to a playlist in which you can shuffle and repeat songs but the recommended songs after the playlist had finished. When liste...

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  • Visitor
  • Plan Free (problem with advertisements)   Operating System Windows 10 Desktop App   My Question or Issue   Preface I wasn't listening to a playlist in which you can shuffle an...
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  • advertisement
    lock
    repeat button
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When I upload a photo it rotates 90 degrees.

PlanPremiumCountryCA DeviceiPhone 10Operating SystemWindows 10 My Question or IssueHello, when i try to upload a profile picture/library picture the image rotates 90 degrees counter clockwise. Tried reinstalling and rotating the image, none of this h...

  • Casual Listener
  • Plan Premium Country CA   Device iPhone 10 Operating System Windows 10   My Question or Issue Hello, when i try to upload a profile picture/library picture the image rotates 90 d...
  • OneByBoo
  • Community Legend
  • 478 Views
  • 4 replies
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  • Help
    Me
  • 478 Views
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Spotify not playing sound with my DAC

Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them all. When my motherboards sound card was the default...

  • Casual Listener
  • Hello, recently plugged in my DAC and made it my default line out on my computer. The problem is now Spotify will not play any audio. It is just instantly skipping to the next track and trying them a...
  • Sebasty
  • Spotify Star
  • 2822 Views
  • 2 replies
  • 1 likes
  • dac
    no sound
  • 2822 Views
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Solved!! [BUG] Hide this song not working

PlanPremiumCountryUS Operating SystemWindows 10 My Question or IssueThe hide this song button has not been working for a couple days now, when I use it I get a "something went wrong. Try again later" message. The song greys out but will continue to p...

  • Casual Listener
  • Plan Premium Country US   Operating System Windows 10   My Question or Issue The hide this song button has not been working for a couple days now, when I use it I get a "something ...
  • skind56
  • Music Fan
  • 7123 Views
  • 18 replies
  • 10 likes
  • bug
    issue
    Windows
  • 7123 Views
  • 18 replies
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