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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

80195 Views

40 replies

68 likes

  • 80195 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

lourdesmani

Visitor

769364 Views

502 replies

64 likes

  • 769364 Views
  • 502 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

toddalex4

Casual Listener

16424 Views

17 replies

5 likes

  • 16424 Views
  • 17 replies
  • 5 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2712 Views

0 replies

4 likes

  • 2712 Views
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  • 4 likes

Superuser Contribution CTRL + L does not select all text for a new search

On previous versions when you use this desktop shortcut and you had previous text on the input it will select/highlight it all to enter a new whole search. Now only focus on the input so you have to select manually the text and delete it to perform a...

Casual Listener

On previous versions when you use this desktop shortcut and you had previous text on the input it will select/highlight it all to enter a new whole search. Now only focus on the input so you have to ...

Alex

Spotify Legend

1042 Views

7 replies

3 likes

  • 1042 Views
  • 7 replies
  • 3 likes

Superuser Contribution Time to say goodbye

As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interface IS A CATASTROPHE. I don't know how many decision...

Casual Listener

As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interfa...

Jeremy

Spotify Legend

696 Views

1 replies

3 likes

  • 696 Views
  • 1 replies
  • 3 likes

Superuser Contribution How can I get the old interface with the more respectful and non-paternalist "New Release" ?

Plan PremiumCountry CanadaOperating System Windows 10 My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and all kind of things that I am not interested in. Example, now, I have to scroll th...

Casual Listener

Plan Premium Country Canada Operating System Windows 10   My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and al...

Jeremy

Spotify Legend

675 Views

2 replies

2 likes

  • 675 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify makes my League Of Legends fps low?

PlanPremium (family plan)CountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm in a game of League of Legends, I love playing music. Recently, when I start my music it lowers my FPS from 300 to 75-100 FPS, BUT only when the bla...

Casual Listener

  Plan Premium (family plan) Country Canada Device PC Operating System Windows 10   My Question or Issue When I'm in a game of League of Legends, I love playing music. Recently, ...

Ivan

Spotify Legend

6893 Views

6 replies

2 likes

  • 6893 Views
  • 6 replies
  • 2 likes

Superuser Contribution Artists removed from library

PlanPremiumCountryCanada, then USADeviceEvery device I use - primarily Windows Desktop on 2 main PCs, also an iPhoneOperating SystemWindows 8, 10, iOS My Question or IssueArtists who appear as followed on their page do not show up in the artists tab ...

Regular

  Plan Premium Country Canada, then USA Device Every device I use - primarily Windows Desktop on 2 main PCs, also an iPhone Operating System Windows 8, 10, iOS   My Question or Is...

Novy

Moderator

2766 Views

13 replies

1 likes

  • 2766 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution [Your Library][Albums] Slow album list loading, overall navigation issues

PlanPremiumCountryUkraineOperating SystemWindows 10 My Question or IssueMy experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/Your-Library-Artist-Slow-loading-time-when-scrolling/td-p/5203729 Note that...

Roadie

Plan Premium Country Ukraine Operating System Windows 10   My Question or Issue My experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/You...

TheGrailKnight

Visitor

1421 Views

6 replies

1 likes

Albums
newUX
  • 1421 Views
  • 6 replies
  • 1 likes

Superuser Contribution Issues with filtered playlists

CountrySpainVersion1.1.58.820.g2ae50076-aOperating SystemWindows 10 My Question or IssueHello, In the last version of Desktop app, something has changed when you play a song after filtering a playlist. Before this update, when you filtered a playlist...

Composer

Country Spain Version 1.1.58.820.g2ae50076-a Operating System Windows 10   My Question or Issue Hello,   In the last version of Desktop app, something has changed when you play a ...

Ivan

Spotify Legend

4186 Views

20 replies

3 likes

  • 4186 Views
  • 20 replies
  • 3 likes

Solved!!Superuser Contribution lyrics option doesnt show

PlanFreeCountryIndonesiaDeviceASUS laptop, iphone 6s +Operating SystemiOS 14.4.2, windows 10 My Question or Issuethe lyrics button doesnt show on both my iphone and laptop. Is this a bug or the took it out?

Visitor

Plan Free Country Indonesia Device ASUS laptop, iphone 6s + Operating System iOS 14.4.2, windows 10   My Question or Issue the lyrics button doesnt show on both my iphone and laptop. I...

Alex

Spotify Legend

824 Views

1 replies

0 likes

  • 824 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback does not start with one click

Plan : PremiumCountry : USADevice : LaptopOperating System : Windows 10My Question or Issue :Using the desktop client, when a song is playing, I search for another artist, click through to an album and press "play" on a song. I expect the current son...

Casual Listener

Plan : Premium Country : USA Device : Laptop Operating System : Windows 10 My Question or Issue : Using the desktop client, when a song is playing, I search for another artist, click throug...

Alex

Spotify Legend

419 Views

1 replies

0 likes

  • 419 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound is distorted since latest update

PlanPremiumCountryNZDeviceHP laptopOperating SystemWindows 10 My Question or IssueEver since the latest update I have been unable to listen to any music as the sound is now horribly distorted after about 1 minute of playing time. It sounds like the m...

Newbie

Plan Premium Country NZ Device HP laptop Operating System Windows 10   My Question or Issue Ever since the latest update I have been unable to listen to any music as the sound is now h...

aleeebaby

Newbie

2731 Views

6 replies

0 likes

  • 2731 Views
  • 6 replies
  • 0 likes

Superuser Contribution Squelching While Playing Music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When logged in and playing music on Spotify I get a periodic squelch sound. It happens rando...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue&...

CarlosE

Spotify Legend

521 Views

1 replies

0 likes

  • 521 Views
  • 1 replies
  • 0 likes

Superuser Contribution Title bar buttons bogus when moving between different DPI screens

PlanPremium FamilyCountrySwedenDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI have a laptop that I often move between a couple of different external monitors, having different Windows zoom levels (100 %, 125 %) and also the laptop's ...

Regular

  Plan Premium Family Country Sweden Device Laptop PC Operating System Windows 10   My Question or Issue I have a laptop that I often move between a couple of different external ...

Barith

Casual Listener

912 Views

5 replies

1 likes

  • 912 Views
  • 5 replies
  • 1 likes

Superuser Contribution Spotify for windows not working

PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueMy spotify has been consistently not working for the last 2 days and it always comes up with the error message 'something went wrong, try reloading the page'. Obvious...

Regular

  Plan Free Country United Kingdom Device PC Operating System Windows 10   My Question or Issue My spotify has been consistently not working for the last 2 days and it always com...

Ver

Spotify Legend

2030 Views

13 replies

1 likes

  • 2030 Views
  • 13 replies
  • 1 likes

Superuser Contribution Discover Weekly album cover picture

Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how the **bleep** did they get it ? Im **bleep** at th...

Casual Listener

Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how...

Alex

Spotify Legend

2281 Views

1 replies

0 likes

  • 2281 Views
  • 1 replies
  • 0 likes

Superuser Contribution only some local files are downloading

I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the reason is the fact not all of my local files are even ...

Newbie

I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the rea...

Jeremy

Spotify Legend

2024 Views

1 replies

0 likes

  • 2024 Views
  • 1 replies
  • 0 likes

Superuser Contribution HORRIBLE new UI re selecting tracks and layout - Apr 2021

DeviceWindows PCOperating SystemWindows 10My Question or IssueThe new desktop UI experience is very degraded. I often multi-select tracks to copy or move to another playlist. In prior version, the tracks stayed selected so I could do more actions on ...

Regular

    Device Windows PC Operating System Windows 10 My Question or Issue The new desktop UI experience is very degraded.  I often multi-select tracks to copy or move to another p...

EvC

Newbie

1619 Views

7 replies

8 likes

  • 1619 Views
  • 7 replies
  • 8 likes

Superuser Contribution Does Spotify support the ability to have 3rd party UIs and are there any out there?

Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of its terrible UI.I understand this is purely subjec...

Casual Listener

Does the Spotify API support any ability to log in from a third party app and search/play music. I recently moved from Google Music, but am now actively looking to switch away from Spotify because of...

Eni

Moderator

2118 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Not all my playlists are visible on my android device

PlanPremiumCountryNetherlands Samsung Galaxy s10 plus Operating System(Android (newest version)My Question or IssueI recently updated the spotify app true the official play store, and now I am not seeing all my playlists on my android device. I have ...

Casual Listener

Plan Premium Country Netherlands  Samsung Galaxy s10 plus  Operating System (Android (newest version) My Question or Issue I recently updated the spotify app true the official play ...

CarlosE

Spotify Legend

740 Views

3 replies

0 likes

  • 740 Views
  • 3 replies
  • 0 likes

Superuser Contribution "Following" Disappeared

I no longer am able to access/see the 3,000+ artists/users I'm following. On Mac, "Following" is gone entirely. On iOS, when I click on "Following" in my user profile, I get "Something went wrong" error message. PremiumUSMac & iOS app

Gig Goer

I no longer am able to access/see the 3,000+ artists/users I'm following.  On Mac, "Following" is gone entirely.  On iOS, when I click on "Following" in my user profile, I get "Something we...

CarlosE

Spotify Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
  • 0 likes

R.I.P old interface

Desktop now removes ui.experience_override="classic" if you add it to the prefs file. Seems we are stuck with this awful UI and no recognition from Spotify of the overwhelming amount of complaints raised against it. Time to look at what the competiti...

Casual Listener

Desktop now removes ui.experience_override="classic" if you add it to the prefs file. Seems we are stuck with this awful UI and no recognition from Spotify of the overwhelming amount of complain...

sebasmart

Casual Listener

997 Views

5 replies

8 likes

  • 997 Views
  • 5 replies
  • 8 likes