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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83564 Views

40 replies

68 likes

  • 83564 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792240 Views

503 replies

64 likes

  • 792240 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23122 Views

25 replies

7 likes

  • 23122 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3035 Views

0 replies

4 likes

  • 3035 Views
  • 0 replies
  • 4 likes

Superuser Contribution How to fix error, "Something went wrong, try reloading the page"?

PlanFreeCountryUnited StatesDevicePCOperating SystemWindows My Question or IssueHey! So whenever I try to open my Spotify Desktop Application, it prompts me with the error, "Something went wrong, try reloading the page". I was wondering if there is a...

Casual Listener

Plan Free Country United States Device PC Operating System Windows   My Question or Issue Hey! So whenever I try to open my Spotify Desktop Application, it prompts me with the error, "...

Alex

Spotify Legend

1856 Views

3 replies

0 likes

  • 1856 Views
  • 3 replies
  • 0 likes

Superuser Contribution how to unfollow myself?

for some reason today, i gained myself as a follower and i can see my own activity status. also, the button where it allows me to unfollow people isn't there for myself. how do i fix this issue?

Newbie

for some reason today, i gained myself as a follower and i can see my own activity status. also, the button where it allows me to unfollow people isn't there for myself. how do i fix this issue?

CarlosE

Spotify Legend

1188 Views

4 replies

1 likes

  • 1188 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify not recognizing internet connectivity

PlanFamily PremiumCountryVietnamDeviceLenovo Gaming LaptopOperating SystemWindows 10 My Question or IssueSometimes my Windows 10 system does not recognize it's own connectivity to the Internet. It will display that there is a LAN network connection b...

Music Fan

Plan Family Premium Country Vietnam Device Lenovo Gaming Laptop Operating System Windows 10   My Question or Issue Sometimes my Windows 10 system does not recognize it's own connectivi...

Alex

Spotify Legend

1461 Views

1 replies

0 likes

  • 1461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Cannot download playlist on Windows 10 desktop

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueI purchased Spotify premium 2 days ago and cannot download my playlist. I've updated Spotify, removed it twice fully and my playlist won't download. This occurs on the Wi...

Visitor

Plan Premium Country UK Device Desktop Operating System Windows 10   My Question or Issue I purchased Spotify premium 2 days ago and cannot download my playlist. I've updated Spotify, ...

Novy

Moderator

640 Views

1 replies

0 likes

  • 640 Views
  • 1 replies
  • 0 likes

[Web Player][Other] The player works weird after my account upgraded to premium account

I upgraded my acc to premium twice. However, after I upgraded my acc, the player won't work well (I use the Spotify web player). I chose a song to play but it won't play and skip to the next few songs. When it finally stops on a song it won't stream ...

Visitor

I upgraded my acc to premium twice. However, after I upgraded my acc, the player won't work well (I use the Spotify web player). I chose a song to play but it won't play and skip to the next few song...

652 Views

0 replies

0 likes

Other
Web Player
  • 652 Views
  • 0 replies
  • 0 likes

Superuser Contribution My top genres are different on phone than web player

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueMy top genres are different on phone than web player.It looks like indie genre on my phone, b...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue My top ...

Novy

Moderator

904 Views

3 replies

0 likes

top genre
  • 904 Views
  • 3 replies
  • 0 likes

Superuser Contribution Desktop App "Now Playing" Banner not Updating and Crashed

PlanPremiumCountryIndonesiaDevice(Desktop)Operating System(Windows 10) My Question or IssueSo I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and control what I play, etc. using my Desktop App so I don't have to look at/for ...

Newbie

Plan Premium Country Indonesia Device (Desktop) Operating System (Windows 10)   My Question or Issue So I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and co...

Jeremy

Spotify Legend

893 Views

1 replies

0 likes

  • 893 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Desktop Client ignores System Media Keys and seems to hang

PlanPremiumCountryGermanyDevicePC (i9-9920x, 64GB RAM; RTX2080)Operating SystemWindows 10 Pro 20H2 19042.985 My Question or IssueSince the April/May big user interface update of the spotify desktop application the system media keys for play/pause/sto...

Regular

Plan Premium Country Germany Device PC (i9-9920x, 64GB RAM; RTX2080) Operating System Windows 10 Pro 20H2 19042.985   My Question or Issue Since the April/May big user interface update...

Jeremy

Spotify Legend

600 Views

3 replies

0 likes

  • 600 Views
  • 3 replies
  • 0 likes

Superuser Contribution CTRL + L does not select all text for a new search

On previous versions when you use this desktop shortcut and you had previous text on the input it will select/highlight it all to enter a new whole search. Now only focus on the input so you have to select manually the text and delete it to perform a...

Casual Listener

On previous versions when you use this desktop shortcut and you had previous text on the input it will select/highlight it all to enter a new whole search. Now only focus on the input so you have to ...

Alex

Spotify Legend

1087 Views

7 replies

3 likes

  • 1087 Views
  • 7 replies
  • 3 likes

Superuser Contribution Time to say goodbye

As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interface IS A CATASTROPHE. I don't know how many decision...

Casual Listener

As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interfa...

Jeremy

Spotify Legend

702 Views

1 replies

3 likes

  • 702 Views
  • 1 replies
  • 3 likes

Superuser Contribution How can I get the old interface with the more respectful and non-paternalist "New Release" ?

Plan PremiumCountry CanadaOperating System Windows 10 My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and all kind of things that I am not interested in. Example, now, I have to scroll th...

Casual Listener

Plan Premium Country Canada Operating System Windows 10   My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and al...

Jeremy

Spotify Legend

685 Views

2 replies

2 likes

  • 685 Views
  • 2 replies
  • 2 likes

Superuser Contribution Spotify makes my League Of Legends fps low?

PlanPremium (family plan)CountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm in a game of League of Legends, I love playing music. Recently, when I start my music it lowers my FPS from 300 to 75-100 FPS, BUT only when the bla...

Casual Listener

  Plan Premium (family plan) Country Canada Device PC Operating System Windows 10   My Question or Issue When I'm in a game of League of Legends, I love playing music. Recently, ...

Ivan

Spotify Legend

7012 Views

6 replies

2 likes

  • 7012 Views
  • 6 replies
  • 2 likes

Superuser Contribution Artists removed from library

PlanPremiumCountryCanada, then USADeviceEvery device I use - primarily Windows Desktop on 2 main PCs, also an iPhoneOperating SystemWindows 8, 10, iOS My Question or IssueArtists who appear as followed on their page do not show up in the artists tab ...

Regular

  Plan Premium Country Canada, then USA Device Every device I use - primarily Windows Desktop on 2 main PCs, also an iPhone Operating System Windows 8, 10, iOS   My Question or Is...

Novy

Moderator

2826 Views

13 replies

1 likes

  • 2826 Views
  • 13 replies
  • 1 likes

Solved!!Superuser Contribution [Your Library][Albums] Slow album list loading, overall navigation issues

PlanPremiumCountryUkraineOperating SystemWindows 10 My Question or IssueMy experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/Your-Library-Artist-Slow-loading-time-when-scrolling/td-p/5203729 Note that...

Roadie

Plan Premium Country Ukraine Operating System Windows 10   My Question or Issue My experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/You...

TheGrailKnight

Visitor

1483 Views

6 replies

1 likes

Albums
newUX
  • 1483 Views
  • 6 replies
  • 1 likes

Superuser Contribution Issues with filtered playlists

CountrySpainVersion1.1.58.820.g2ae50076-aOperating SystemWindows 10 My Question or IssueHello, In the last version of Desktop app, something has changed when you play a song after filtering a playlist. Before this update, when you filtered a playlist...

Composer

Country Spain Version 1.1.58.820.g2ae50076-a Operating System Windows 10   My Question or Issue Hello,   In the last version of Desktop app, something has changed when you play a ...

Ivan

Spotify Legend

4316 Views

20 replies

3 likes

  • 4316 Views
  • 20 replies
  • 3 likes

Solved!!Superuser Contribution lyrics option doesnt show

PlanFreeCountryIndonesiaDeviceASUS laptop, iphone 6s +Operating SystemiOS 14.4.2, windows 10 My Question or Issuethe lyrics button doesnt show on both my iphone and laptop. Is this a bug or the took it out?

Visitor

Plan Free Country Indonesia Device ASUS laptop, iphone 6s + Operating System iOS 14.4.2, windows 10   My Question or Issue the lyrics button doesnt show on both my iphone and laptop. I...

Alex

Spotify Legend

833 Views

1 replies

0 likes

  • 833 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playback does not start with one click

Plan : PremiumCountry : USADevice : LaptopOperating System : Windows 10My Question or Issue :Using the desktop client, when a song is playing, I search for another artist, click through to an album and press "play" on a song. I expect the current son...

Casual Listener

Plan : Premium Country : USA Device : Laptop Operating System : Windows 10 My Question or Issue : Using the desktop client, when a song is playing, I search for another artist, click throug...

Alex

Spotify Legend

438 Views

1 replies

0 likes

  • 438 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sound is distorted since latest update

PlanPremiumCountryNZDeviceHP laptopOperating SystemWindows 10 My Question or IssueEver since the latest update I have been unable to listen to any music as the sound is now horribly distorted after about 1 minute of playing time. It sounds like the m...

Newbie

Plan Premium Country NZ Device HP laptop Operating System Windows 10   My Question or Issue Ever since the latest update I have been unable to listen to any music as the sound is now h...

aleeebaby

Newbie

2790 Views

6 replies

0 likes

  • 2790 Views
  • 6 replies
  • 0 likes

Superuser Contribution Squelching While Playing Music

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When logged in and playing music on Spotify I get a periodic squelch sound. It happens rando...

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)     My Question or Issue&...

CarlosE

Spotify Legend

528 Views

1 replies

0 likes

  • 528 Views
  • 1 replies
  • 0 likes