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Desktop (Windows)

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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 137272 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 137272 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 53519 Views
  • 0 replies
  • 33 likes
  • Windows
  • 53519 Views
  • 0 replies
  • 33 likes

High CPU usage

PlanPremiumCountryFinlandDevicePC, i7 7700k, 1080ti, 32gb ramOperating SystemWindows 10 My Question or IssueRecently I've been getting very high cpu usage from spotify around 15-25%, even though nothing is playing. So far I've tried clean reinstall a...

  • Visitor
  • Plan Premium Country Finland Device PC, i7 7700k, 1080ti, 32gb ram Operating System Windows 10   My Question or Issue Recently I've been getting very high cpu usage from spotify around...
  • OneByBoo
  • Community Legend
  • 1373 Views
  • 4 replies
  • 0 likes
  • 1373 Views
  • 4 replies
  • 0 likes

Superuser Contribution Win10_All Favorite song is gone

PlanPremiumCountryJapa DeviceAndroid Xiaomi Operating SysteMIUI GROBAL 11.0.8My Question or IssueI exchange My SSD .but I don't take over old SSD'S data. Dose that have anything to do with this issue?And,my phone's favorite aong list is alive.

  • Visitor
  • Plan Premium Country Japa  Device Android Xiaomi  Operating Syste MIUI GROBAL 11.0.8 My Question or Issue I exchange My SSD .but I don't take over old SSD'S data. Dose that have an...
  • Ivan
  • Spotify Legend
  • 202 Views
  • 1 replies
  • 0 likes
  • 202 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] ALL my liked music in library has gone

I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the library.So what the heck is going on ...i just tried e...

  • Regular
  • I just found that all my liked music in library disappeared, and I can't add any of songs into it.but the weird thing is after i downloaded the spotify mobile app,i can find my liked songs in the lib...
  • Petya
  • Community Legend
  • 206 Views
  • 1 replies
  • 1 likes
  • Desktop
    Your Library
  • 206 Views
  • 1 replies
  • 1 likes

I can't like song and don,t show my favorite song.

PlanPremiumCountryPoland Operating System( Windows 10) Version Spotify 1.1.37.690.g8f3b16fc (version Microsoft Store)My Question or IssueHello On acess I write that my english is not very good so will much mistake gramar My Spootify don't show my fav...

  • Visitor
  •   Plan Premium Country Poland  Operating System ( Windows 10)  Version Spotify  1.1.37.690.g8f3b16fc (version  Microsoft Store) My Question or Issue Hello  On...
  • Emilia_8
  • Spotify Star
  • 281 Views
  • 1 replies
  • 1 likes
  • 281 Views
  • 1 replies
  • 1 likes

Client keeps losing connection even though I have an internet connection

My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and sometimes I'm not. The following error is given when I am...

  • Casual Listener
  • My Spotify client randomly started losing/regaining connection over and over again, even though I have an internet connection. Basically, I'll start up Spotify, and sometimes I'm connected and someti...
  • RabbitGull
  • Casual Listener
  • 1529 Views
  • 3 replies
  • 1 likes
  • Windows
  • 1529 Views
  • 3 replies
  • 1 likes

Song Glitching back and forwards.

Recently my Spotify has glitches out.When I go forwards in a song it goes back 20 seconds.Even when I listen to a song it loops between Fx. 2:22 to 2:46.it's very annoying.

  • Newbie
  • Recently my Spotify has glitches out. When I go forwards in a song it goes back 20 seconds. Even when I listen to a song it loops between Fx. 2:22 to 2:46. it's very annoying.  
  • ErikBjørningstd
  • Newbie
  • 645 Views
  • 2 replies
  • 0 likes
  • 645 Views
  • 2 replies
  • 0 likes

Spotify Pausing 30-59 seconds into song

PlanPremiumCountryUnited StatesDeviceDesktop PC Operating SystemWindows 10 My Question or IssueSpotify pauses the song I'm listening to. It varies from song to song, but usually happens around 30-59 seconds into the song. The issue started when I got...

  • Visitor
  •   Plan Premium Country United States Device Desktop PC  Operating System Windows 10   My Question or Issue Spotify pauses the song I'm listening to. It varies from song to s...
  • 208 Views
  • 0 replies
  • 0 likes
  • 208 Views
  • 0 replies
  • 0 likes

Poor sound quality (washed out)

Good afternoon! Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- plenty of bass but treble and vocals are quiet and tinny. I ...

  • Newbie
  • Good afternoon!   Recently I've noticed that my spotify playback through my Lenovo Yogapad laptop (Windows 10) played through my hifi system is playing back with a sort of "washed out" sound- ...
  • DrJube
  • Visitor
  • 7732 Views
  • 2 replies
  • 0 likes
  • 7732 Views
  • 2 replies
  • 0 likes

I can search for 'fil' but not 'film'

PlanPremiumCountryUKOperating SystemWindows 10 My Question or IssueWhen I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as I press 'm' (so now 'film' appears in the search box) all results disapp...

  • Casual Listener
  • Plan Premium Country UK Operating System Windows 10   My Question or Issue When I type 'fil' in the search box I see a bunch of results, including some containing 'film', but as soon as ...
  • SoundShots
  • Composer
  • 461 Views
  • 3 replies
  • 0 likes
  • 461 Views
  • 3 replies
  • 0 likes

Can't see Liked songs or saved songs

PlanPremiumCountry Device(Desktop, Samsung Galaxy S10 Plus)Operating System(Windows 10, Samsung)Update:1.137.690.0 My Question or IssueSince yesterday I can't see my liked songs on the desktop app, also, when I go to an artist I can't see the songs I...

  • Casual Listener
  •   Plan Premium Country   Device (Desktop, Samsung Galaxy S10 Plus) Operating System (Windows 10, Samsung) Update: 1.137.690.0   My Question or Issue Since yesterday I can'...
  • Emilia_8
  • Spotify Star
  • 320 Views
  • 1 replies
  • 2 likes
  • 320 Views
  • 1 replies
  • 2 likes

Spotify client unable to connect to internet after back from sleep

PlanPremiumCountryJapanDeviceDesktop PCOperating SystemWindows 10 Home 64bit My Question or IssueAs the title said, Unable to connect to internet after back from sleep.Spotify client does nothing but show Error code:4Task kill, Replug lan cable doesn...

  • Visitor
  • Plan Premium Country Japan Device Desktop PC Operating System Windows 10 Home 64bit     My Question or Issue As the title said, Unable to connect to internet after back from slee...
  • 190 Views
  • 0 replies
  • 1 likes
  • 190 Views
  • 0 replies
  • 1 likes

Can't get Spotify to play any songs on windows 10

PlanPremiumCountryUnited States DevicePC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPUOperating SystemWindows 10 My Question or Issue Can't play songs, downloaded or not on my windows machine. Can on any other device or Ubuntu or otherwise. When...

  • Casual Listener
  • Plan Premium Country United States   Device PC - Nvidia 1080ti GPU - AMD Threadripper 16 core CPU Operating System Windows 10   My Question or Issue   Can't play songs, dow...
  • Craiggles
  • Casual Listener
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Entire Library gone

My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account? Been trying to get help with this for a while. Spotify's support options are unbelievable poor. P...

  • Regular
  • My entire library is gone across all devices. restoration link does nothing. I think it happen after a log in on PS4. maybe it made a duplicate account?   Been trying to get help with this for...
  • JoeyCrozier
  • Regular
  • 250 Views
  • 1 replies
  • 0 likes
  • library
  • 250 Views
  • 1 replies
  • 0 likes

won't open when inkscape is running

PlanPremiumCountryUSADeviceHP Desktop M01-F0xxxOperating SystemWindows 10 Home I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- it appears as a background process in Task Manager for a second or two, then disap...

  • Visitor
  •   Plan Premium Country USA Device HP Desktop M01-F0xxx Operating System Windows 10 Home   I have Inkscape 1.0 installed. If Inkscape is open, Spotify will not start up properly-- ...
  • 322 Views
  • 0 replies
  • 2 likes
  • Windows 10
  • 322 Views
  • 0 replies
  • 2 likes

Spotify won't connect online, error 4

Spotify worked fine until few days ago, now it says I am offline even with working internet. Things I have tried:Turning Firewall offRunning as adminTotal clean reinstallSwitching to google DNSConnecting on different networkUninstalling antivirusSele...

  • Casual Listener
  • Spotify worked fine until few days ago, now it says I am offline even with working internet.   Things I have tried: Turning Firewall off Running as admin Total clean reinstall Switching to...
  • mrioscorrea
  • Visitor
  • 409 Views
  • 2 replies
  • 0 likes
  • 409 Views
  • 2 replies
  • 0 likes

Broken Spotify?

Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify (but web spotify and phone spotify are ok) and i c...

  • Visitor
  • Hi people, two days ago Spotify was kinda broken on mobile phones. But later on that day, my phone spotify gone well but my desktop spotify gone broken. My all liked songs are gone on desktop spotify...
  • Billy-J
  • Spotify Star
  • 315 Views
  • 1 replies
  • 0 likes
  • 315 Views
  • 1 replies
  • 0 likes

Can't edit playlists/playlists don't update on desktpop

My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. However, if I log in with my account (the one I use ...

  • Visitor
  • My family uses two accounts on Spotify (free version) on the computer. One in the desktop app, the other in the desktop website. When we access the playlists on another account, everything is fine. H...
  • 186 Views
  • 0 replies
  • 0 likes
  • 186 Views
  • 0 replies
  • 0 likes

Memory leak on importing local files

PlanPremiumCountryUSADeviceA PCOperating SystemWindows 10 My Question or IssueAs the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) when importing my local music directory that's 168 Gigs. Just started happen...

  • Casual Listener
  • Plan Premium Country USA Device A PC Operating System Windows 10   My Question or Issue As the title says, I'm getting memory leaks and eventual crashes (around 3.5GB of memory usage) ...
  • 211 Views
  • 0 replies
  • 0 likes
  • 211 Views
  • 0 replies
  • 0 likes

Spotify connect

PlanPremiumCountryFranceDevice(LENONO )Operating System(Window 10 Pro) My Question or IssueSpotify connect ne fonctionne pas complètement... en effet, l'ordinateur est le seul qui n'est pas reconnu / affiché par mes autres appareils... Et l'ordinateu...

  • Newbie
  • Plan Premium Country France Device (LENONO ) Operating System (Window 10 Pro)   My Question or Issue Spotify connect ne fonctionne pas complètement... en effet, l'ordinateur est le seu...
  • 166 Views
  • 0 replies
  • 0 likes
  • 166 Views
  • 0 replies
  • 0 likes

Liked Songs Does not appear in Desktop app

PlanPremiumCountryGreece (Ελλάδα)DeviceWindows PCOperating SystemWindows 10 My Question or IssueAfter performing the latest update on the Spotify app for windows desktop, I noticed that the "Songs you like" playlist is empty, but everything is workin...

  • Newbie
  • Plan Premium Country Greece (Ελλάδα) Device Windows PC Operating System Windows 10   My Question or Issue After performing the latest update on the Spotify app for windows desktop, I n...
  • Billy-J
  • Spotify Star
  • 738 Views
  • 1 replies
  • 9 likes
  • Desktop
  • 738 Views
  • 1 replies
  • 9 likes