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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1917 Views

0 replies

2 likes

  • 1917 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

148461 Views

83 replies

27 likes

  • 148461 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

134144 Views

294 replies

22 likes

  • 134144 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11196 Views

1 replies

6 likes

  • 11196 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify doesn't react properly to Cortana's command to "play music"

PlanPremiumCountryCzechiaDeviceDELL XPS 13 9370Operating SystemWindows 10 My Question or IssueWhenever I say "Hey Cortana, play music", she just brings Spotify window to focus and the playback stops if it was playing before, or simply doesn't start p...

Roadie

Plan Premium Country Czechia Device DELL XPS 13 9370 Operating System Windows 10   My Question or Issue Whenever I say "Hey Cortana, play music", she just brings Spotify window to focu...

Jeremy

Spotify Legend

494 Views

1 replies

0 likes

Cortana
voice
Windows
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Bug] Local Files Artwork not changing when Album info is empty

PlanPremium Operating SystemWindows 10 My IssueThere seems to be a bug for Local files with art not changing properly on next song from the same Artist when the Album info is not filled or empty. It will always show the first song artwork from the sa...

Casual Listener

Plan Premium   Operating System Windows 10   My Issue There seems to be a bug for Local files with art not changing properly on next song from the same Artist when the Album info is ...

Ivan

Spotify Legend

2814 Views

5 replies

1 likes

bug
  • 2814 Views
  • 5 replies
  • 1 likes

Superuser Contribution podcast video so large it's obscuring individual podcast titles

Can not see the list of Joe Rogan podcasts Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the description and title at a time.

Casual Listener

  Can not see the list of Joe Rogan podcasts  Because of the huge size of the video box, it's not possible to scroll through Joe's different episodes as can only glimpse one line of the d...

Novy

Moderator

312 Views

1 replies

0 likes

  • 312 Views
  • 1 replies
  • 0 likes

Superuser Contribution how do i get rid of this damn thing

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff from my account its showing stuff from my dads!!

Visitor

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff ...

Ivan

Spotify Legend

604 Views

1 replies

1 likes

  • 604 Views
  • 1 replies
  • 1 likes

Superuser Contribution [Desktop][Podcasts] Improve performance for video podcasts on windows

Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and sound continues, or both are paused for several seconds...

Regular

Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and soun...

mikestoko

Casual Listener

2581 Views

10 replies

2 likes

Desktop
Podcasts
  • 2581 Views
  • 10 replies
  • 2 likes

Superuser Contribution Whenever I close Spotify, a bunch of random files appear in my downloads (including index.dat)?

PlanFreeDevicePCOperating SystemWindows 10My Question or IssueHow do I resolve the issue of all these random folders each containing a .FILE file from downloading in my downloads everytime I close Spotify (downloaded version)? They all seem to be con...

Casual Listener

  Plan Free Device PC Operating System Windows 10 My Question or Issue How do I resolve the issue of all these random folders each containing a .FILE file from downloading in my download...

NOL1MITS

Visitor

4952 Views

8 replies

1 likes

  • 4952 Views
  • 8 replies
  • 1 likes

[Desktop][Playlists] My pc drive is filledI need to get rid of downloaded songs, How can I do this?

My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this? Please help!

Casual Listener

My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this?  Please help!

dinomight

Spotify Star

341 Views

1 replies

0 likes

Desktop
Playlists
  • 341 Views
  • 1 replies
  • 0 likes

Superuser Contribution Does Anything Work?

My Question or IssueHaving to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to autofill complex passwords which the app doesn't. Log...

Newbie

My Question or Issue Having to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to ...

Jeremy

Spotify Legend

390 Views

1 replies

0 likes

  • 390 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cant play this song at the time - driver issue? 384khz issue.

PlanPremiumCountryAUTDeviceWindows 10 Pro, latest build, PCOperating SystemWindows 10My Question or Issue"Spotify kann dies zurzeit nicht abspielen"/(Spotify can't play this song at the moment)I recently got a soundblasterX G6 external USB soundcard,...

Casual Listener

  Plan Premium Country AUT Device Windows 10 Pro, latest build, PC Operating System Windows 10 My Question or Issue "Spotify kann dies zurzeit nicht abspielen"/(Spotify can't play ...

Jeremy

Spotify Legend

2562 Views

5 replies

3 likes

Creative
soundblaster
Windows
  • 2562 Views
  • 5 replies
  • 3 likes

Superuser Contribution Podcasts Error from YOUR LIBRARY

Windows Ten:When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page! This page either does not exist or an error occurred."  Any solutions?Thank youScott

Music Fan

Windows Ten: When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page!  This page either does not exist or a...

Jeremy

Spotify Legend

386 Views

1 replies

0 likes

  • 386 Views
  • 1 replies
  • 0 likes

Superuser Contribution BUG - Playing Empty Playlists

If I create a list, the delete all the songs from it, then double click on the list, it starts the 'play' active state, but nothing happens.I'm on Windows 10 > desktop > premium user.

Roadie

If I create a list, the delete all the songs from it, then double click on the list, it starts the 'play' active state, but nothing happens. I'm on Windows 10 > desktop > premium user. &nbs...

Alex

Spotify Legend

638 Views

3 replies

0 likes

Desktop
  • 638 Views
  • 3 replies
  • 0 likes

Superuser Contribution The cache storage location does not change

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueUnable to change cache storage location. As a result, the application takes up a lot of space on the wrong disk! You can also clear the cache only by reinstalling the appl...

Newbie

Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue Unable to change cache storage location. As a result, the application takes up a lot of space o...

Mihail

Spotify Legend

378 Views

1 replies

0 likes

  • 378 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files greyed out completely.

PlanPremiumCountryUSDeviceDell XPSOperating SystemWindows 10 My Question or IssueThe local files aren't working. The names, artist name, album name etc. are all greyed out in my playlists. The songs were able to play for a good while after I added th...

Casual Listener

Plan Premium Country US Device Dell XPS Operating System Windows 10   My Question or Issue The local files aren't working. The names, artist name, album name etc. are all greyed out in...

lylegold

Regular

1692 Views

2 replies

0 likes

  • 1692 Views
  • 2 replies
  • 0 likes

[Desktop] Spotify Download Error

Spotify kept pausing every few seconds so I uninstalled it and am trying to reinstall it. My internet works completely fine (can stream video and music from other places) on my computer (is plugged in via ethernet) and other devices. When I try to re...

Visitor

Spotify kept pausing every few seconds so I uninstalled it and am trying to reinstall it. My internet works completely fine (can stream video and music from other places) on my computer (is plug...

311 Views

0 replies

0 likes

Desktop
  • 311 Views
  • 0 replies
  • 0 likes

Superuser Contribution I can't change my offline storage location

PlanPremium CountryFrance DeviceComputer Operating SystemWindows 10 My Question or IssueHello, I have a problem. On my desktop app, with Windows 10, I can't change my location off my offline storage location. I just don't have the setting even in "Sh...

Regular

Plan Premium   Country France   Device Computer   Operating System Windows 10   My Question or Issue Hello, I have a problem. On my desktop app, with Windows 10, I ca...

Mihail

Spotify Legend

976 Views

5 replies

0 likes

  • 976 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Desktop] Doesn't play, song progress bar not advancing

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 - Up to date My Question or IssueSpotify won't play songs directly on my PC. I can choose songs as usual. When double-clicking or clicking play, the button on the bottom part of spotify chan...

Regular

Plan Premium Country Germany Device PC Operating System Windows 10 - Up to date   My Question or Issue Spotify won't play songs directly on my PC. I can choose songs as usual. When dou...

Mihail

Spotify Legend

3685 Views

9 replies

2 likes

  • 3685 Views
  • 9 replies
  • 2 likes

Superuser Contribution Copy Pasting multiple song URLs into Playlist not working

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't paste multiple song URLs from a list into a playlist anymoreFor example: https://open.spotify.com/track/7LSjKm6kL3rbp7DAQ1tS1f https://open.spotify.com/tr...

Casual Listener

Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue I can't paste multiple song URLs from a list into a playlist anymore For example: &n...

beubie

Newbie

4084 Views

21 replies

1 likes

  • 4084 Views
  • 21 replies
  • 1 likes

Superuser Contribution Can't change place for cache

PlanPremiumOperating SystemWindows 10,etc Question or IssueI would like to move the place for offline and cache, but I don't have that option under advanced settings. I just reinstalled spotify after resetting my computer. where can I find that setti...

Casual Listener

  Plan Premium Operating System Windows 10,etc  Question or Issue I would like to move the place for offline and cache, but I don't have that  option under advanced settings. I j...

Alex

Spotify Legend

541 Views

1 replies

0 likes

Cache
  • 541 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows10 Store replaces installation

Whenever I run spotify after i.e. system has started, the application looks like this: And I would like to have this version:(Notice: different UI buttons: browse, radio, etc.) The version from second screenshot contains more albums, works better and...

Newbie

Whenever I run spotify after i.e. system has started, the application looks like this:   And I would like to have this version: (Notice: different UI buttons: browse, radio, etc.) ...

Ivan

Spotify Legend

529 Views

1 replies

0 likes

  • 529 Views
  • 1 replies
  • 0 likes

Superuser Contribution Media Overlay

Windows 10 My Question or IssueGive back the Option to disable this annoying Media Overlay Why would you remove such a simple thing? Removing Customizationoptions makes nothing better

Casual Listener

Windows 10   My Question or Issue Give back the Option to disable this annoying Media Overlay   Why would you remove such a simple thing? Removing Customizationoptions makes nothing be...

efbrazil

Music Fan

5346 Views

7 replies

4 likes

  • 5346 Views
  • 7 replies
  • 4 likes