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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2096 Views

0 replies

4 likes

  • 2096 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150877 Views

83 replies

27 likes

  • 150877 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138945 Views

294 replies

22 likes

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  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11287 Views

1 replies

6 likes

  • 11287 Views
  • 1 replies
  • 6 likes

Superuser Contribution how do i get rid of this damn thing

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff from my account its showing stuff from my dads!!

Visitor

how do i get rid of this damn overlay its on top of everything so i cant play anything or watch anything without it being in the way and its now getting me really annoyed. its not even showing stuff ...

Ivan

Spotify Legend

610 Views

1 replies

1 likes

  • 610 Views
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  • 1 likes

Superuser Contribution [Desktop][Podcasts] Improve performance for video podcasts on windows

Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and sound continues, or both are paused for several seconds...

Regular

Improve performance for video podcasts on windows. While streaming video podcast in full screen, playback stops for no obvious reason (home wifi, intel core i7, 32GB RAM). Either video stops and soun...

mikestoko

Casual Listener

2611 Views

10 replies

2 likes

Desktop
Podcasts
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Superuser Contribution Whenever I close Spotify, a bunch of random files appear in my downloads (including index.dat)?

PlanFreeDevicePCOperating SystemWindows 10My Question or IssueHow do I resolve the issue of all these random folders each containing a .FILE file from downloading in my downloads everytime I close Spotify (downloaded version)? They all seem to be con...

Casual Listener

  Plan Free Device PC Operating System Windows 10 My Question or Issue How do I resolve the issue of all these random folders each containing a .FILE file from downloading in my download...

NOL1MITS

Visitor

4974 Views

8 replies

1 likes

  • 4974 Views
  • 8 replies
  • 1 likes

[Desktop][Playlists] My pc drive is filledI need to get rid of downloaded songs, How can I do this?

My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this? Please help!

Casual Listener

My pc drive is filled and I need to get rid of downloaded spotify songs from a playlist. How can I do this?  Please help!

dinomight

Spotify Star

348 Views

1 replies

0 likes

Desktop
Playlists
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Superuser Contribution Does Anything Work?

My Question or IssueHaving to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to autofill complex passwords which the app doesn't. Log...

Newbie

My Question or Issue Having to use the Windows 10 desktop app as the website as the Spotify web player ALWAYS states 'something has gone wrong'. At least the website allows you to use your robot to ...

Jeremy

Spotify Legend

399 Views

1 replies

0 likes

  • 399 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify cant play this song at the time - driver issue? 384khz issue.

PlanPremiumCountryAUTDeviceWindows 10 Pro, latest build, PCOperating SystemWindows 10My Question or Issue"Spotify kann dies zurzeit nicht abspielen"/(Spotify can't play this song at the moment)I recently got a soundblasterX G6 external USB soundcard,...

Casual Listener

  Plan Premium Country AUT Device Windows 10 Pro, latest build, PC Operating System Windows 10 My Question or Issue "Spotify kann dies zurzeit nicht abspielen"/(Spotify can't play ...

Jeremy

Spotify Legend

2577 Views

5 replies

3 likes

Creative
soundblaster
Windows
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Superuser Contribution Podcasts Error from YOUR LIBRARY

Windows Ten:When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page! This page either does not exist or an error occurred."  Any solutions?Thank youScott

Music Fan

Windows Ten: When I go to YOUR LIBRARY and click on Podcasts I get this standard Spotify Error Image and message "There was a problem displaying this page!  This page either does not exist or a...

Jeremy

Spotify Legend

389 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution BUG - Playing Empty Playlists

If I create a list, the delete all the songs from it, then double click on the list, it starts the 'play' active state, but nothing happens.I'm on Windows 10 > desktop > premium user.

Roadie

If I create a list, the delete all the songs from it, then double click on the list, it starts the 'play' active state, but nothing happens. I'm on Windows 10 > desktop > premium user. &nbs...

Alex

Spotify Legend

648 Views

3 replies

0 likes

Desktop
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  • 3 replies
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Superuser Contribution The cache storage location does not change

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueUnable to change cache storage location. As a result, the application takes up a lot of space on the wrong disk! You can also clear the cache only by reinstalling the appl...

Newbie

Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue Unable to change cache storage location. As a result, the application takes up a lot of space o...

Mihail

Spotify Legend

387 Views

1 replies

0 likes

  • 387 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files greyed out completely.

PlanPremiumCountryUSDeviceDell XPSOperating SystemWindows 10 My Question or IssueThe local files aren't working. The names, artist name, album name etc. are all greyed out in my playlists. The songs were able to play for a good while after I added th...

Casual Listener

Plan Premium Country US Device Dell XPS Operating System Windows 10   My Question or Issue The local files aren't working. The names, artist name, album name etc. are all greyed out in...

lylegold

Regular

1710 Views

2 replies

0 likes

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  • 2 replies
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[Desktop] Spotify Download Error

Spotify kept pausing every few seconds so I uninstalled it and am trying to reinstall it. My internet works completely fine (can stream video and music from other places) on my computer (is plugged in via ethernet) and other devices. When I try to re...

Visitor

Spotify kept pausing every few seconds so I uninstalled it and am trying to reinstall it. My internet works completely fine (can stream video and music from other places) on my computer (is plug...

313 Views

0 replies

0 likes

Desktop
  • 313 Views
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Superuser Contribution I can't change my offline storage location

PlanPremium CountryFrance DeviceComputer Operating SystemWindows 10 My Question or IssueHello, I have a problem. On my desktop app, with Windows 10, I can't change my location off my offline storage location. I just don't have the setting even in "Sh...

Regular

Plan Premium   Country France   Device Computer   Operating System Windows 10   My Question or Issue Hello, I have a problem. On my desktop app, with Windows 10, I ca...

Mihail

Spotify Legend

990 Views

5 replies

0 likes

  • 990 Views
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Superuser Contribution [Desktop] Doesn't play, song progress bar not advancing

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 - Up to date My Question or IssueSpotify won't play songs directly on my PC. I can choose songs as usual. When double-clicking or clicking play, the button on the bottom part of spotify chan...

Regular

Plan Premium Country Germany Device PC Operating System Windows 10 - Up to date   My Question or Issue Spotify won't play songs directly on my PC. I can choose songs as usual. When dou...

Mihail

Spotify Legend

3715 Views

9 replies

2 likes

  • 3715 Views
  • 9 replies
  • 2 likes

Superuser Contribution Copy Pasting multiple song URLs into Playlist not working

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI can't paste multiple song URLs from a list into a playlist anymoreFor example: https://open.spotify.com/track/7LSjKm6kL3rbp7DAQ1tS1f https://open.spotify.com/tr...

Casual Listener

Plan Premium Country Germany Device Desktop PC Operating System Windows 10   My Question or Issue I can't paste multiple song URLs from a list into a playlist anymore For example: &n...

beubie

Newbie

4125 Views

21 replies

1 likes

  • 4125 Views
  • 21 replies
  • 1 likes

Superuser Contribution Can't change place for cache

PlanPremiumOperating SystemWindows 10,etc Question or IssueI would like to move the place for offline and cache, but I don't have that option under advanced settings. I just reinstalled spotify after resetting my computer. where can I find that setti...

Casual Listener

  Plan Premium Operating System Windows 10,etc  Question or Issue I would like to move the place for offline and cache, but I don't have that  option under advanced settings. I j...

Alex

Spotify Legend

550 Views

1 replies

0 likes

Cache
  • 550 Views
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Superuser Contribution Windows10 Store replaces installation

Whenever I run spotify after i.e. system has started, the application looks like this: And I would like to have this version:(Notice: different UI buttons: browse, radio, etc.) The version from second screenshot contains more albums, works better and...

Newbie

Whenever I run spotify after i.e. system has started, the application looks like this:   And I would like to have this version: (Notice: different UI buttons: browse, radio, etc.) ...

Ivan

Spotify Legend

543 Views

1 replies

0 likes

  • 543 Views
  • 1 replies
  • 0 likes

Superuser Contribution Media Overlay

Windows 10 My Question or IssueGive back the Option to disable this annoying Media Overlay Why would you remove such a simple thing? Removing Customizationoptions makes nothing better

Casual Listener

Windows 10   My Question or Issue Give back the Option to disable this annoying Media Overlay   Why would you remove such a simple thing? Removing Customizationoptions makes nothing be...

efbrazil

Music Fan

5418 Views

7 replies

4 likes

  • 5418 Views
  • 7 replies
  • 4 likes

Superuser Contribution An issue with Workout genre on My Spotify for Windows

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanPremiumCountrySlovakiaDeviceDell InspironOperating SystemWindows 10 My Question or IssueI haven't see any playlists in workout c...

Roadie

None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Premium Country Slovakia Device Dell Inspiron Operating System Wind...

Ver

Spotify Legend

596 Views

3 replies

0 likes

Browse
genres
Spotify for Windows
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Solved!!Superuser Contribution Playlist suggestions (Add)

PlanPremiumOperating SystemWindows 10 My Question or IssueYesterday (18 Jan 2021), I was listening to a playlist I created a while back and to my surprise, there was a new section at the bottom of the playlist with suggestions of similar artists and ...

Casual Listener

Plan Premium Operating System Windows 10   My Question or Issue Yesterday (18 Jan 2021), I was listening to a playlist I created a while back and to my surprise, there was a new section at...

Alex

Spotify Legend

560 Views

1 replies

0 likes

  • 560 Views
  • 1 replies
  • 0 likes

Superuser Contribution open.spotify not usable anymore

What happened to open.spotify?I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this new design!

Music Fan

What happened to open.spotify? I use firefox - there are only giant pictures in it, it is terrible to search for anything, where are my playlist? This is not possible to do anything with this ne...

Mihail

Spotify Legend

354 Views

1 replies

0 likes

  • 354 Views
  • 1 replies
  • 0 likes