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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 134376 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134376 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50992 Views
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  • 32 likes
  • Windows
  • 50992 Views
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  • 32 likes

Spotify not outputting sound

PlanPremiumCountryUnited KingdomDevicePC with a GTX970, 16GB RAM & an Intel i5-4960k processorOperating SystemWindows 10My Question or IssueRecently my Spotify has stopped playing any sound even when a song is playing. I have tried other apps and eve...

  • Newbie
  • Plan Premium Country United Kingdom Device PC with a GTX970, 16GB RAM & an Intel i5-4960k processor Operating System Windows 10 My Question or Issue Recently my Spotify has stopped ...
  • 315 Views
  • 0 replies
  • 1 likes
  • no sound
    Windows 10
  • 315 Views
  • 0 replies
  • 1 likes

Skipping through all songs...

PlanPremiumCountryUKDeviceHP LaptopOperating SystemWindows 10 My Question or IssueAll of a sudden when I go to play a track on my Spotify application, it'll skip through all my tracks or all the songs on the album I tried to play and my Spotify will ...

  • Casual Listener
  •   Plan Premium Country UK Device HP Laptop Operating System Windows 10   My Question or Issue All of a sudden when I go to play a track on my Spotify application, it'll skip thro...
  • TaTHEj
  • Composer
  • 303 Views
  • 1 replies
  • 0 likes
  • 303 Views
  • 1 replies
  • 0 likes

Solved!! Username instead of Displayname

PlanPremiumCountryUSDeviceDesktopOperating SystemWindows 10 My Question or IssueThe top right of the app on desktop shows my username string instead of my display name. is there a solution to revert it back to showing my display name? because i know ...

  • Casual Listener
  • Plan Premium Country US Device Desktop Operating System Windows 10   My Question or Issue The top right of the app on desktop shows my username string instead of my display name. is th...
  • Naphe
  • Casual Listener
  • 258 Views
  • 1 replies
  • 0 likes
  • 258 Views
  • 1 replies
  • 0 likes

My songs pasue randomly.

PlanPremiumCountryIsraelDevicePCOperating SystemWindows 10 home My Question or IssueUsually, it doesn't happen, but as of now, my songs pause while I'm in-game every 5 minutes. It is really annoying. Please help.

  • Visitor
  • Plan Premium Country Israel Device PC Operating System Windows 10 home   My Question or Issue Usually, it doesn't happen, but as of now, my songs pause while I'm in-game every 5 minute...
  • FabienT
  • Roadie
  • 139 Views
  • 1 replies
  • 0 likes
  • 139 Views
  • 1 replies
  • 0 likes

Disable desktop overlay media keys

PlanPremiumCountry USADeviceHP laptop Operating SystemWindows 10 My Question or IssueWhenever I use my keyboard media keys to pause a song, change songs, or change volumes, an overlay appears in the upper left-hand corner and remains there for a few ...

  • Casual Listener
  • Plan Premium Country  USA Device HP laptop  Operating System Windows 10  My Question or Issue Whenever I use my keyboard media keys to pause a song, change songs, or change vo...
  • Rick-Anthony
  • Visitor
  • 968 Views
  • 4 replies
  • 0 likes
  • 968 Views
  • 4 replies
  • 0 likes

Windows 10 Installation Errors Cause by Microsoft App Store (Solution)

PlanPremiumCountryUSADevice(iPhone 8, Samsung Galaxy 9, HP OMEN-15)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThis post is a concern I have with a solution to Windows installation problems and a question for the devs....

  • Casual Listener
  • Plan Premium Country USA Device (iPhone 8, Samsung Galaxy 9, HP OMEN-15) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue This post is a concern I h...
  • TaTHEj
  • Composer
  • 270 Views
  • 1 replies
  • 1 likes
  • question
    solution
  • 270 Views
  • 1 replies
  • 1 likes

Solved!! Some songs give an error while trying to play it

PlanFree CountryUSA DeviceLaptop Operating SystemWindows 10 1909 I am trying to play a song that I recently got into on youtube, but when I found it, it was grayed out and Spotify said that it can't play the song right now and if I had the song file,...

  • Casual Listener
  • Plan Free   Country USA   Device Laptop   Operating System Windows 10 1909   I am trying to play a song that I recently got into on youtube, but when I found it, it wa...
  • OneByBoo
  • Community Legend
  • 258 Views
  • 3 replies
  • 0 likes
  • 258 Views
  • 3 replies
  • 0 likes

Play-fi speakers not shown on Spotify's Device List

My DTS Play-fi speakers cannot be seen in Spotify's device list. These speakers are on the same wi-fi network as my Amazon Echo Dot speakers which I can see on the devices list. What do I need to do to get these to show up on the list?

  • Newbie
  • My DTS Play-fi speakers cannot be seen in Spotify's device list.  These speakers are on the same wi-fi network as my Amazon Echo Dot speakers which I can see on the devices list. What do I need ...
  • Cooper_da
  • Regular
  • 283 Views
  • 1 replies
  • 0 likes
  • 283 Views
  • 1 replies
  • 0 likes

App doesn't work on Windows 7

PlanPremiumCountryBrasilDevicePCOperating SystemWindows 7 Ultimate Service Pack 1Spotify App Version1.1.31.703.g256add22 My Question or IssueMy app doesn't work on my PC. It opens normally, I can browse songs, artists and playlists without any error....

  • Newbie
  • Plan Premium Country Brasil Device PC Operating System Windows 7 Ultimate Service Pack 1 Spotify App Version 1.1.31.703.g256add22   My Question or Issue My app doesn't work on my PC....
  • dinomight
  • Spotify Star
  • 249 Views
  • 1 replies
  • 0 likes
  • 249 Views
  • 1 replies
  • 0 likes

Unable delete ghost local files

PlanPremiumCountryUKDevice(Desktop)Operating System( Windows 10) My Question or IssueI have tried several methods. When I hold and/or press delete the songs come right back, when I delete "local-file.bnk" or change its name the local songs still rema...

  • Newbie
  •   Plan Premium Country UK Device (Desktop) Operating System ( Windows 10)   My Question or Issue I have tried several methods. When I hold and/or press delete the songs come righ...
  • dinomight
  • Spotify Star
  • 261 Views
  • 1 replies
  • 0 likes
  • 261 Views
  • 1 replies
  • 0 likes

Spotify AppData folder will not delete and Spotify won't run

So my Spotify stopped working now it isn't responding. I uninstalled Spotify and tried to delete the AppData folder for Spotify but it said that it could not delete it because the folder or file was open in another program. I checked in task manager ...

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  • Casual Listener
  • So my Spotify stopped working now it isn't responding. I uninstalled Spotify and tried to delete the AppData folder for Spotify but it said that it could not delete it because the folder or file was ...
  • magicman268
  • Casual Listener
  • 503 Views
  • 1 replies
  • 0 likes
  • Windows
  • 503 Views
  • 1 replies
  • 0 likes

Solved!! My "Spotify Wrapped" is not animated

PlanFreeCountryUnited KingdomOperating System(Windows 7) My Question or IssueHello, currently I can't see my Spotify Wrapped 2019 Statistics in animated form. I click on the link, but instead, Spotify in Browser keeps opening up. Can I still see Anim...

  • Casual Listener
  • Plan Free Country United Kingdom Operating System (Windows 7)   My Question or Issue Hello, currently I can't see my Spotify Wrapped 2019 Statistics in animated form. I click on the link...
  • Emilia_8
  • Spotify Star
  • 4377 Views
  • 1 replies
  • 0 likes
  • 4377 Views
  • 1 replies
  • 0 likes

Superuser Contribution Se reinicia mi playlist

PlanPremiumCountryMéxicoOperating SystemWindows 10 My Question or IssueHola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reproducir y cuando acaba 1 canción la siguiente canción es la ultima que guar...

  • Visitor
  • Plan Premium Country México Operating System Windows 10   My Question or Issue Hola lo que pasa es que desde hace unos días cuando le doy play a mis canciones guardadas comienza a reprod...
  • Jesus1
  • Casual Listener
  • 1546 Views
  • 4 replies
  • 1 likes
  • 1546 Views
  • 4 replies
  • 1 likes

Superuser Contribution Playlist keeps skipping back to start

PlanPremiumCountryGermanyOperating SystemWindows 10 So for some reason on my Desktop app, whenever i play a playlist without shuffle (mainly the Liked Songs, don't listen to other playlists without shuffle really so don't know if the issue exists the...

  • Casual Listener
  • Plan Premium Country Germany Operating System Windows 10   So for some reason on my Desktop app, whenever i play a playlist without shuffle (mainly the Liked Songs, don't listen to other ...
  • Mario
  • Spotify Legend
  • 552 Views
  • 1 replies
  • 0 likes
  • 552 Views
  • 1 replies
  • 0 likes

Superuser Contribution Missing Songs

PlanPremiumCountryNetherlandsDevice(iPhone x & Pc Windows 10)Operating System(iOS Windows) My Question or IssueMy saved/liked songs keep disappearing as if i never liked them before. When i googled it, i found that some artists remove songs. But rece...

  • Visitor
  • Plan Premium Country Netherlands Device (iPhone x & Pc Windows 10) Operating System (iOS Windows)   My Question or Issue My saved/liked songs keep disappearing as if i never liked ...
  • Mario
  • Spotify Legend
  • 198 Views
  • 2 replies
  • 0 likes
  • 198 Views
  • 2 replies
  • 0 likes

Where can I find the country version of That Don't Impress Me Much?

I can only find the pop version never had that problem beforeThis onehttps://www.youtube.com/watch?v=mqFLXayD6e8 Not This One https://www.youtube.com/watch?v=W5nbVD7PiKw

  • Gig Goer
  • I can only  find the pop version never had that problem be fore This one https://www.youtube.com/watch?v=mqFLXayD6e8   Not This One   https://www.youtube.com/watch?v=W5n...
  • OneByBoo
  • Community Legend
  • 209 Views
  • 1 replies
  • 0 likes
  • 209 Views
  • 1 replies
  • 0 likes

x Can't play current song.

PlanFree/Premium CountryUSA DeviceDesktop PC Operating SystemWindows 10 My Question or IssueI'm trying to play my weekly discovery. If/when the track plays at all, it plays for 5 seconds and then the blue banner pops up reading: Can't play current tr...

  • Casual Listener
  •   Plan Free/Premium   Country USA   Device Desktop PC   Operating System Windows 10   My Question or Issue I'm trying to play my weekly discovery.  If/when...
  • OneByBoo
  • Community Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Shift, ctrl, alt and windows key causing songs to skip, even if app is minimized...PC windows 10

As it says in the title, these keys make songs skip continuously until I let go of them. I've tried re-installing, still does it. I use a Razer BlackWidow Ultimate, and Windows 10. Any solutions? Makes it very hard to work while listening to music as...

  • Newbie
  • As it says in the title, these keys make songs skip continuously until I let go of them. I've tried re-installing, still does it. I use a  Razer BlackWidow Ultimate, and Windows 10. Any solution...
  • Zedkan
  • Casual Listener
  • 623 Views
  • 2 replies
  • 2 likes
  • Windows
  • 623 Views
  • 2 replies
  • 2 likes

Taskbar Icon Blank

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueFor some reason my Spotify taskbar icon is blank. It still works but the logo is not visible.

  • Regular
  • Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue For some reason my Spotify taskbar icon is blank.  It still works but the logo is not visible.
  • TaTHEj
  • Composer
  • 1123 Views
  • 1 replies
  • 0 likes
  • 1123 Views
  • 1 replies
  • 0 likes

Superuser Contribution Earn Money in Spotify

Hi. In Turkey, how much spotify pays to artists per listening ? None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook P...

  • Casual Listener
  • Hi. In Turkey, how much spotify pays to artists per listening ?         None of the below information is required. However, the more you provide the easier it will be for u...
  • Mario
  • Spotify Legend
  • 887 Views
  • 2 replies
  • 0 likes
  • 887 Views
  • 2 replies
  • 0 likes

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