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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

82469 Views

40 replies

68 likes

  • 82469 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

784413 Views

503 replies

64 likes

  • 784413 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

20514 Views

22 replies

6 likes

  • 20514 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2916 Views

0 replies

4 likes

  • 2916 Views
  • 0 replies
  • 4 likes

Superuser Contribution [Windows 10][Desktop] Songs Removed and Popularity Chart Removed?

PlanPremiumCountryUKOperating SystemWindows 10 My Question or Issue: Following the latest release (1.1.60.672.g6ad9c215-1) it looks like I can no longer scroll a full list of an artists songs and the popularity chart has gone? I use this heavily for ...

Casual Listener

Plan Premium Country UK Operating System Windows 10   My Question or Issue:   Following the latest release (1.1.60.672.g6ad9c215-1) it looks like I can no longer scroll a full list...

Eni

Moderator

483 Views

1 replies

0 likes

  • 483 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify won't load first page

PlanDuo PremiumCountryUSADevicePC (ASUS laptop)Operating SystemWin10 My Question or IssueFor two days Spotify displays an error message when I start it. This occurred on both the desktop app and the web player. I see my home page, then an error dialo...

Music Fan

Plan Duo Premium Country USA Device PC (ASUS laptop) Operating System Win10   My Question or Issue For two days Spotify displays an error message when I start it. This occurred on both...

pilchbo

Music Fan

742 Views

2 replies

0 likes

  • 742 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution [LOCAL FILES] Disabling "Show Local Files" does NOT prevent Spotify from accessing sources

If the sub-options for local file sources are NOT disabled, the Spotify desktop app will still attempt to access local files present. To wit, I had some FLACs from Bandcamp in my Downloads folder. "Show Local Files" unchecked. Went to rewrite the tag...

Visitor

If the sub-options for local file sources are NOT disabled, the Spotify desktop app will still attempt to access local files present.   To wit, I had some FLACs from Bandcamp in my Downloads f...

Eni

Moderator

1292 Views

3 replies

0 likes

bug
local files
Windows
  • 1292 Views
  • 3 replies
  • 0 likes

Superuser Contribution [Windows 10][Desktop] Full screen exceeds boundaries when switching from 2k to full HD monitor

PlanPremiumCountryItalyDeviceLaptopOperating SystemWindows 10 My Question or IssueNote: below, full screen refers to the app full screen, not the player full screen.I have two monitors, one 2K (main, external monitor) and one Full HD (laptop, seconda...

Visitor

Plan Premium Country Italy Device Laptop Operating System Windows 10   My Question or Issue Note: below, full screen refers to the app full screen, not the player full screen. I h...

CarlosE

Spotify Legend

2252 Views

1 replies

0 likes

  • 2252 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Windows 10][Desktop] Player full screen shows wrong song progress

PlanPremiumCountryItalyDeviceLaptopOperating SystemWindows 10 My Question or IssueWhen I decide to switch to player full screen (meaning, I use the toggle on bottom right to see only the song that is playing in full screen) while playing a song, the ...

Visitor

Plan Premium Country Italy Device Laptop Operating System Windows 10   My Question or Issue When I decide to switch to player full screen (meaning, I use the toggle on bottom right to ...

Alex

Spotify Legend

514 Views

1 replies

0 likes

  • 514 Views
  • 1 replies
  • 0 likes

Superuser Contribution Recently Played under Your Library empty

Plan: PremiumCountry: USDevice: Windows 10 PC Hello, I've had a problem with my recently played tab under the your library section for the past couple of weeks where it shows up as nothing here yet, even though I've been using spotify daily. Searchin...

Casual Listener

Plan: Premium Country: US Device: Windows 10 PC    Hello, I've had a problem with my recently played tab under the your library section for the past couple of weeks where it shows ...

Alex

Spotify Legend

2797 Views

12 replies

2 likes

Recently Played
  • 2797 Views
  • 12 replies
  • 2 likes

Superuser Contribution i do not want to see 'whats trending' on my home page

PlanPremiumCountryAustraliaOperating SystemWindows 10 My Question or Issue'What's Trending' is the first thing that shows up when I open spotify every day. It is showing me a bunch of podcasts made by bigots and other people I'm generally not interes...

Casual Listener

Plan Premium Country Australia Operating System Windows 10   My Question or Issue 'What's Trending' is the first thing that shows up when I open spotify every day. It is showing me a bun...

seajr

Casual Listener

1853 Views

2 replies

9 likes

  • 1853 Views
  • 2 replies
  • 9 likes

Superuser Contribution Recently Played section doesn't have a "See All" option

PlanPremiumCountryFinlandDeviceDell 5410Operating SystemWindows 10 My Question or IssueThrough the last two updates, the "See All" option has disappeared from the Recently Played section. It's only on my PC and still shows on my iPhone.

Regular

Plan Premium Country Finland Device Dell 5410 Operating System Windows 10   My Question or Issue Through the last two updates, the "See All" option has disappeared from the Recently Pl...

Alex

Spotify Legend

1810 Views

9 replies

0 likes

  • 1810 Views
  • 9 replies
  • 0 likes

Solved!! local files on the new update

PlanPremiumCountry Device Operating SystemWindows 10 My Question or IssueI enabled local files, but I don't see any option for them in the sidebar. Where do I go to access my local files in the new update?

Casual Listener

Plan Premium Country   Device   Operating System Windows 10   My Question or Issue I enabled local files, but I don't see any option for them in the sidebar. Where do I go to...

ziul123

Regular

5558 Views

4 replies

2 likes

  • 5558 Views
  • 4 replies
  • 2 likes

Superuser Contribution followers can't see my activity

Hi, I have the "Share my listening activity on Spotify" option on but none of my followers can see what I'm listening to. I tried reinstalling the Spotify application, turning the option on and off, and also tried logging off and on again but nothing...

Casual Listener

Hi, I have the "Share my listening activity on Spotify" option on but none of my followers can see what I'm listening to. I tried reinstalling the Spotify application, turning the option on and ...

Ulya

Newbie

995 Views

2 replies

0 likes

  • 995 Views
  • 2 replies
  • 0 likes

Superuser Contribution Local files messed up my spotify app

I was trying to load some local files on my pc and once they loaded in I tried to listen to one of the songs and after that Spotify kept asking for me to reload the page and every time I try it just kept asking me to reload the page please help.

Newbie

I was trying to load some local files on my pc and once they loaded in I tried to listen to one of the songs and after that Spotify kept asking for me to reload the page and every time I try it just ...

CarlosE

Spotify Legend

546 Views

1 replies

0 likes

  • 546 Views
  • 1 replies
  • 0 likes

Superuser Contribution Moving app between monitors with different scaling

PlanPremiumDeviceLaptop with 4K monitorOperating SystemWindows 10My Question or IssueWith an external monitor, the app will behave strange when I move it between the monitors. I run the 4K monitor in 175% scaling and the external monitor on 100% scal...

Casual Listener

Plan Premium Device Laptop with 4K monitor Operating System Windows 10 My Question or Issue With an external monitor, the app will behave strange when I move it between the monitors. I run the...

Eni

Moderator

483 Views

2 replies

0 likes

  • 483 Views
  • 2 replies
  • 0 likes

Superuser Contribution Black screen

Operating SystemWindows 10 ProMy Question or IssueSo when I start Spotify I get a Black screen for already like 1 Month. It worked for a day when I started a installer on my Desktop and it worked once I think after I started it more than 20 times and...

Visitor

Operating System Windows 10 Pro My Question or Issue So when I start Spotify I get a Black screen for already like 1 Month. It worked for a day when I started a installer on my Desktop and it work...

Novy

Moderator

578 Views

1 replies

0 likes

  • 578 Views
  • 1 replies
  • 0 likes

Superuser Contribution Multiple issues

PlanPremiumCountryUKDeviceDesktop Computer Intel i9, 32GB Ram, 1080ti GPUOperating SystemWindows 10Spotify Version@latestMy Question or Issue(s)1: Text and icons are not smooth: Previous UI for comparison: 2: Double copyright notices on bottom of alb...

Music Fan

Plan Premium Country UK Device Desktop Computer Intel i9, 32GB Ram, 1080ti GPU Operating System Windows 10 Spotify Version @latest My Question or Issue(s) 1: Text and icons are not...

Eni

Moderator

687 Views

1 replies

8 likes

bring old ui back
broken ui
rubbish
  • 687 Views
  • 1 replies
  • 8 likes

Superuser Contribution Spotify Desktop just doesnt work

PlanPremiumCountryMexicoDevice(Windwos PC)Operating SystemEdition Windows 10 ProVersion 20H2OS build 19042.985 My Question or IssueSpotify Version: 1.1.60.672.g6ad9c215-a same issue for the past 4/5 months or so, being paying this thing to not use it...

Regular

Plan Premium Country Mexico Device (Windwos PC) Operating System Edition Windows 10 Pro Version 20H2 OS build 19042.985   My Question or Issue Spotify Version: 1.1.60.672.g6ad9c...

Eni

Moderator

602 Views

2 replies

0 likes

Lag
laggy
not working
unresponsive
  • 602 Views
  • 2 replies
  • 0 likes

Superuser Contribution Blacked out playlists and buttons

Sometimes my home, search button and playlists are blacked out. Making it hard to see with combination of the dark application. PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10

Newbie

Sometimes my home, search button and playlists are blacked out. Making it hard to see with combination of the dark application.    Plan Premium Country Netherlands Device PC Operati...

Ivan

Spotify Legend

472 Views

1 replies

0 likes

  • 472 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify keeps crashing after 5 minutes

PlanPremiumCountryBelgiumDeviceHP Envy laptop 13-ad0xxOperating SystemWindows 10 My Question or IssueI've posted this question before, for my laptop and phone.I open the app, my music plays for 5 minutes or so and then my app crashes and closes.The p...

Casual Listener

Plan Premium Country Belgium Device HP Envy laptop 13-ad0xx Operating System Windows 10   My Question or Issue I've posted this question before, for my laptop and phone. I open the ap...

Alex

Spotify Legend

1440 Views

5 replies

0 likes

  • 1440 Views
  • 5 replies
  • 0 likes

Superuser Contribution Why does the new desktop update absolutely suck? So many features GONE.

Spotify updated about a week ago on my laptop, and it's absolute trash now. I can no longer edit playlist photos or descriptions. When I click on my profile, I can't view my account the way others do anymore. I can't change the order of playlists any...

Visitor

Spotify updated about a week ago on my laptop, and it's absolute trash now. I can no longer edit playlist photos or descriptions. When I click on my profile, I can't view my account the way others do...

iNNoVation

Casual Listener

6631 Views

24 replies

52 likes

  • 6631 Views
  • 24 replies
  • 52 likes

Superuser Contribution [Desktop][Browse] Get back to the orginal position in the album library

Hi! The new update of the desktop app looks very nice and the overall user experience has improved in my opinion. I figured there is something that was better implemented before though: as an album listener I have a big album library which I tend to ...

Casual Listener

Hi! The new update of the desktop app looks very nice and the overall user experience has improved in my opinion. I figured there is something that was better implemented before though: as an album l...

Mihail

Spotify Legend

478 Views

1 replies

3 likes

Browse
Desktop
  • 478 Views
  • 1 replies
  • 3 likes

Superuser Contribution [Desktop][Playlists] Add the recently added feature from Android

a recent update taht redesinged the UI seems to have removed then option to sort playlists by recently added. Personaly i only listen to my playlists. The feature still exist on Android so it seems like it accidentaly got dropped...

Visitor

a recent update taht redesinged the UI seems to have removed then option to sort playlists by recently added. Personaly i only listen to my playlists. The feature still exist on Android so it seems l...

Mihail

Spotify Legend

736 Views

1 replies

0 likes

Desktop
Playlists
  • 736 Views
  • 1 replies
  • 0 likes