Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
88985 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Regular
832387 Views
530 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Newbie
32593 Views
33 replies
7 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryIndonesiaDevice(Desktop)Operating System(Windows 10) My Question or IssueSo I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and control what I play, etc. using my Desktop App so I don't have to look at/for ...
Plan Premium Country Indonesia Device (Desktop) Operating System (Windows 10) My Question or Issue So I use Spotify's Desktop App adn Mobile App. I listen using the Mobile App and co...
Spotify Legend
943 Views
1 replies
0 likes
PlanPremiumCountryGermanyDevicePC (i9-9920x, 64GB RAM; RTX2080)Operating SystemWindows 10 Pro 20H2 19042.985 My Question or IssueSince the April/May big user interface update of the spotify desktop application the system media keys for play/pause/sto...
Plan Premium Country Germany Device PC (i9-9920x, 64GB RAM; RTX2080) Operating System Windows 10 Pro 20H2 19042.985 My Question or Issue Since the April/May big user interface update...
Spotify Legend
628 Views
3 replies
0 likes
Visitor
26502 Views
6 replies
0 likes
On previous versions when you use this desktop shortcut and you had previous text on the input it will select/highlight it all to enter a new whole search. Now only focus on the input so you have to select manually the text and delete it to perform a...
On previous versions when you use this desktop shortcut and you had previous text on the input it will select/highlight it all to enter a new whole search. Now only focus on the input so you have to ...
Spotify Legend
1241 Views
7 replies
3 likes
Is it just me, or does Desktop Spotify keep crashing for y'all?
Is it just me, or does Desktop Spotify keep crashing for y'all?
Newbie
8021 Views
18 replies
22 likes
As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interface IS A CATASTROPHE. I don't know how many decision...
As of today, 6/9/21, you have taken away the ability to revert to the prior version user interface for Windows 10. After over six years of PAYING YOU MONEY, it is time to say goodbye. The new interfa...
Spotify Legend
719 Views
1 replies
3 likes
Plan PremiumCountry CanadaOperating System Windows 10 My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and all kind of things that I am not interested in. Example, now, I have to scroll th...
Plan Premium Country Canada Operating System Windows 10 My issue is that since a couple of month, my Spofity home screen has been obliterated with junk, "suggestion", and al...
Spotify Legend
712 Views
2 replies
2 likes
PlanPremium (family plan)CountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueWhen I'm in a game of League of Legends, I love playing music. Recently, when I start my music it lowers my FPS from 300 to 75-100 FPS, BUT only when the bla...
Plan Premium (family plan) Country Canada Device PC Operating System Windows 10 My Question or Issue When I'm in a game of League of Legends, I love playing music. Recently, ...
Spotify Legend
7233 Views
6 replies
2 likes
PlanPremiumCountryCanada, then USADeviceEvery device I use - primarily Windows Desktop on 2 main PCs, also an iPhoneOperating SystemWindows 8, 10, iOS My Question or IssueArtists who appear as followed on their page do not show up in the artists tab ...
Plan Premium Country Canada, then USA Device Every device I use - primarily Windows Desktop on 2 main PCs, also an iPhone Operating System Windows 8, 10, iOS My Question or Is...
Moderator
2924 Views
13 replies
1 likes
PlanPremiumCountryUkraineOperating SystemWindows 10 My Question or IssueMy experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/Your-Library-Artist-Slow-loading-time-when-scrolling/td-p/5203729 Note that...
Plan Premium Country Ukraine Operating System Windows 10 My Question or Issue My experience is similar to the issue described here: https://community.spotify.com/t5/Desktop-Windows/You...
Visitor
1555 Views
6 replies
1 likes
CountrySpainVersion1.1.58.820.g2ae50076-aOperating SystemWindows 10 My Question or IssueHello, In the last version of Desktop app, something has changed when you play a song after filtering a playlist. Before this update, when you filtered a playlist...
Country Spain Version 1.1.58.820.g2ae50076-a Operating System Windows 10 My Question or Issue Hello, In the last version of Desktop app, something has changed when you play a ...
Spotify Legend
4509 Views
20 replies
3 likes
PlanFreeCountryIndonesiaDeviceASUS laptop, iphone 6s +Operating SystemiOS 14.4.2, windows 10 My Question or Issuethe lyrics button doesnt show on both my iphone and laptop. Is this a bug or the took it out?
Plan Free Country Indonesia Device ASUS laptop, iphone 6s + Operating System iOS 14.4.2, windows 10 My Question or Issue the lyrics button doesnt show on both my iphone and laptop. I...
Spotify Legend
853 Views
1 replies
0 likes
Plan : PremiumCountry : USADevice : LaptopOperating System : Windows 10My Question or Issue :Using the desktop client, when a song is playing, I search for another artist, click through to an album and press "play" on a song. I expect the current son...
Plan : Premium Country : USA Device : Laptop Operating System : Windows 10 My Question or Issue : Using the desktop client, when a song is playing, I search for another artist, click throug...
Spotify Legend
450 Views
1 replies
0 likes
PlanPremiumCountryNZDeviceHP laptopOperating SystemWindows 10 My Question or IssueEver since the latest update I have been unable to listen to any music as the sound is now horribly distorted after about 1 minute of playing time. It sounds like the m...
Plan Premium Country NZ Device HP laptop Operating System Windows 10 My Question or Issue Ever since the latest update I have been unable to listen to any music as the sound is now h...
Newbie
2890 Views
6 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue When logged in and playing music on Spotify I get a periodic squelch sound. It happens rando...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue&...
Spotify Legend
548 Views
1 replies
0 likes
PlanPremium FamilyCountrySwedenDeviceLaptop PCOperating SystemWindows 10 My Question or IssueI have a laptop that I often move between a couple of different external monitors, having different Windows zoom levels (100 %, 125 %) and also the laptop's ...
Plan Premium Family Country Sweden Device Laptop PC Operating System Windows 10 My Question or Issue I have a laptop that I often move between a couple of different external ...
Casual Listener
996 Views
5 replies
1 likes
PlanFreeCountryUnited KingdomDevicePCOperating SystemWindows 10 My Question or IssueMy spotify has been consistently not working for the last 2 days and it always comes up with the error message 'something went wrong, try reloading the page'. Obvious...
Plan Free Country United Kingdom Device PC Operating System Windows 10 My Question or Issue My spotify has been consistently not working for the last 2 days and it always com...
Spotify Legend
2190 Views
13 replies
1 likes
Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how the **bleep** did they get it ? Im **bleep** at th...
Hello Spotify, i have just opened up spotify tonight and have noticed that my discover weekly album cover picture is a private picture that I did NOT give spotify permission to use, even for me.. how...
Spotify Legend
2363 Views
1 replies
0 likes
I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the reason is the fact not all of my local files are even ...
I have done all of the required steps to transfer my local files to my phone, but it just isn't working. Ive turned off my fire fall and this and that, ect. it just will Not work. I feel like the rea...
Spotify Legend
2079 Views
1 replies
0 likes
DeviceWindows PCOperating SystemWindows 10My Question or IssueThe new desktop UI experience is very degraded. I often multi-select tracks to copy or move to another playlist. In prior version, the tracks stayed selected so I could do more actions on ...
Device Windows PC Operating System Windows 10 My Question or Issue The new desktop UI experience is very degraded. I often multi-select tracks to copy or move to another p...
Newbie
1719 Views
7 replies
8 likes
