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Local Files show Wrong Playtime

Local Files show Wrong Playtime

 

Plan

Premium

Country

 

Device

Samsung Galaxy S5 Neo

Operating System

Windows 10

 

My Question or Issue

 

Whenever i place a Local File Song into a Playlist, it just shows a way longer Playtime than it should, for example a 4 Minute songs, tells me its 7 Minutes long

 

How can i fix this?

 

also, can only official Artists set a Playlist into an Album?

 

Thank You

 

lol.JPG
Reply
2 Replies

I'm getting the same problem only the songs show as ~15 seconds instead of longer. The entire song plays fine, but would like to upload local files and keep everything in one place without having to worry**bleep** like this.

Hey @Carlrmyers,

Thanks for reaching about this on the Community!

Let's try to tackle this issue with some troubleshooting 🙂 First you can try to log out from everywhere and then to do a soft reset (turning off and on again) of your used devices.

 

Try to move your files in a different folder and then try to synchronize them once again. It could be helpful to also check out the supported file formats here, and to make sure that your local files came form legal sources.
 

We'd suggest that you also check if your devices run the latest versions of the Spotify app, and if needed to perform a clean reinstall.

We hope this helped. Keep us posted how it goes down for you.

ElenaModerator
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