syncing local files

syncing local files


Hey everyone,


So I've seen this problem before, and I've tried the solutions and it hasn't worked.


I add my local files to a playlist and then download it. Then I go on my phone (iOS) and download the playlist, yet the songs do not show up. I tried to find the "offline mode", and I can't find it. Please help.






iPhone 10

Operating System

Windows 10, iOS 14.6


My Question or Issue


1 Reply


Hey there @Geosted


Welcome to the Community and thanks for reaching about this. 


We suggest keeping the app updated to its latest version to ensure optimal performance. It's well worth running a clean reinstall by following these steps on your devices and make sure to download the app again from the Microsoft Store on your PC.   


Also, take a look at the steps and recommendations you'll find in this article about Local files.   


Keep us posted on how it goes 🙂 

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