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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1428 Views

0 replies

2 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

144699 Views

83 replies

27 likes

  • 144699 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

129469 Views

294 replies

22 likes

  • 129469 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10902 Views

1 replies

6 likes

  • 10902 Views
  • 1 replies
  • 6 likes

Problem sharing a playlist

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHi folks - My question is that when I share a playlist via email with a friend, she does see ...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Hi folk...

Dade_00

Regular

418 Views

1 replies

0 likes

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  • 1 replies
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Superuser Contribution "don't like" button has disappeared

PlanFreeCountryRussian federationDevicePCOperating SystemWindows 10 My Question or Issue"don't like" button has disappeared in playlist "Discover Weekly". I already reinstalled the App. What can i do to return this?

Casual Listener

  Plan Free Country Russian federation Device PC Operating System Windows 10   My Question or Issue "don't like" button has disappeared in playlist "Discover Weekly". I already r...

Darkglove

Regular

590 Views

3 replies

5 likes

  • 590 Views
  • 3 replies
  • 5 likes

Solved!! artist profile pictures not opening

PlanPremiumCountryCanadaDeviceDesktopOperating SystemWindows10 My Question or IssueWhen I open the 'about' tab on an artist's page, and then on 'images' I am not able to click through the images and instead only have a view of the one I clicked on. S...

Newbie

Plan Premium Country Canada Device Desktop Operating System Windows10   My Question or Issue When I open the 'about' tab on an artist's page, and then on 'images' I am not able to clic...

AdamDamon

Spotify Star

437 Views

1 replies

0 likes

  • 437 Views
  • 1 replies
  • 0 likes

Superuser Contribution Some local files skipped from being sync in the Spotify Desktop App.

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10Spotify Version1.1.46.916.g416cacf1 I have a problem about local files in Spotify, I was able formerly to sync all local files there, but now, I noticed some songs imported from my lapt...

Visitor

Plan Premium Country United States Device PC Operating System Windows 10 Spotify Version 1.1.46.916.g416cacf1   I have a problem about local files in Spotify, I was able formerly to s...

Elena

Moderator

404 Views

1 replies

0 likes

Local files on Windows 10
spotify issues
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Superuser Contribution Go forward: Command + ] on windows Alt + ], how to disable it ?

Hi, I would like to disable this " ALT + ] " shortcut in spotify on a windows to use a simple "]" without next the music. And furthermore it would be realy good to custom our own shortcut on spotify ! If it's not possible I'll going on Deezer to try ...

Casual Listener

Hi,  I would like to disable this " ALT + ] " shortcut in spotify on a windows to use a simple  "]" without next the music.  And furthermore it would be realy good to custom our...

Jeremy

Spotify Legend

337 Views

1 replies

0 likes

  • 337 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlists now defaults to recently added at the top instead of at the bottom

Give us an option to choose which order we want instead of letting users be forced to be accustomed to recently added at the end and then changing default sort behavior. Also if i proceed to manually sort of date, the sort state is not kept in betwee...

Music Fan

Give us an option to choose which order we want instead of letting users be forced to be accustomed to recently added at the end and then changing default sort behavior.   Also if i p...

Mihail

Spotify Legend

534 Views

1 replies

2 likes

  • 534 Views
  • 1 replies
  • 2 likes

Superuser Contribution After desktop update, can't sort podcast episodes

Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the feed because I have some backlog listening I'm doin...

Newbie

Recently my desktop spotify got a fresh new look! I love it, accept I cannot for the life of me find where to sort the podcasts from old eps to new eps (rather than having new ones at the top of the ...

CarlosE

Spotify Legend

2749 Views

5 replies

4 likes

podcast
Update
  • 2749 Views
  • 5 replies
  • 4 likes

Is it possible to trick Spotify into thinking im online?

I currently have a issue, Spotify thinks I'm offline while I'm online.Indeed windows reports that my Internet connection doesn't work.But this is wanted, it is correct that windows says I got "no Internet" while I indeed got internet.I need to trick ...

Visitor

I currently have a issue, Spotify thinks I'm offline while I'm online. Indeed windows reports that my Internet connection doesn't work. But this is wanted, it is correct that windows says I got "no...

791 Views

0 replies

0 likes

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Superuser Contribution [Desktop] Spotify broken

So a day, i started my Spotify and wanted to play music. First of all it says that all my playlists are empty and after that also the search bar was broken. Or if it did worked and i clicked on a song the song will not be played.I reinstalled spotify...

Visitor

So a day, i started my Spotify and wanted to play music. First of all it says that all my playlists are empty and after that also the search bar was broken. Or if it did worked and i clicked on a son...

Mihail

Spotify Legend

1385 Views

1 replies

1 likes

  • 1385 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution BRING BACK ARTIST INFORMATION

On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore. Please bring it back. It helps, particularly when interested in new music.

Casual Listener

On the new version 1.1.46.916.g416cacf1-a I do not see artist information anymore.  Please bring it back.  It helps, particularly when interested in new music.

Elena

Moderator

422 Views

1 replies

0 likes

  • 422 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify URI time codes not working anymore

PlanPremiumCountryGermanyOperating SystemWindows / MacMy Question or IssueHi there!I'm using Spotify Desktop for a music research project where we have to play music at very specific positions. E.g. Track 15, minute 1, second 23. With the Spotify API...

Casual Listener

Plan Premium Country Germany Operating System Windows / Mac My Question or Issue Hi there! I'm using Spotify Desktop for a music research project where we have to play music at very specific ...

Lerumsbo

Casual Listener

4346 Views

12 replies

2 likes

mac os
Uri
Windows
  • 4346 Views
  • 12 replies
  • 2 likes

Superuser Contribution Local files work until app is closed

PlanPremiumCountryUnited StatesOperating SystemWindows 10 (Non-Microsoft Store version)My Question or IssueWhen I open the app local files in a playlist are all greyed out. I have the correct location set under settings for local files. I go to the l...

Casual Listener

Plan Premium Country United States Operating System Windows 10 (Non-Microsoft Store version) My Question or Issue When I open the app local files in a playlist are all greyed out. I have the c...

Mihail

Spotify Legend

455 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Superuser Contribution fonts are very bright.

i have hard to focusing on the names of the songs, there is no problem in the playlist section next to it. windows 10 app. huawei matebook ips panel.

Regular

i have hard to focusing on the names of the songs, there is no problem in the playlist section next to it. windows 10 app. huawei matebook ips panel.

Alex

Spotify Legend

891 Views

7 replies

0 likes

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  • 7 replies
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Not all of my local files will add to Spotify

I'm using a Windows 10 Desktop and for this past week I haven't been able to play most of my local files on Spotify (Only lets me play 25/72). I've gone through many different posts, trying out different solutions and none of them work (I've tried de...

Visitor

I'm using a Windows 10 Desktop and for this past week I haven't been able to play most of my local files on Spotify (Only lets me play 25/72). I've gone through many different posts, trying out diffe...

321 Views

0 replies

1 likes

  • 321 Views
  • 0 replies
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Superuser Contribution Where are the stats that show from what country and city people listen to the artist?

PlanPremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWidnows 10 My Question or IssueI can't find the stats that show listeners' cities and countries

Regular

Plan Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Widnows 10   My Question or Issue I can't find the stats that show listeners' ci...

Alex

Spotify Legend

487 Views

1 replies

1 likes

  • 487 Views
  • 1 replies
  • 1 likes

Solved!! Local Files Missing/Unable to be Found

I've been having a strange issue where certain MP3 files are refusing to be detected by Spotify. Even while still in a folder with other files that are currently being detected, they are considered missing whenever Spotify is re-opened. It's almost l...

Music Fan

I've been having a strange issue where certain MP3 files are refusing to be detected by Spotify. Even while still in a folder with other files that are currently being detected, they are considered m...

Gulsvart

Music Fan

731 Views

2 replies

1 likes

Help
local files
  • 731 Views
  • 2 replies
  • 1 likes

Superuser Contribution I can't stop Spotify

When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music. PlanDuoCountryUSADeviceDesktopOperating SystemWindows 10 (Version 10.0.18363 Build 18363) Spotify Version 1.1.46.916.g...

Casual Listener

When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music.     Plan Duo Country USA Device Desktop Operatin...

thetinynova

Casual Listener

721 Views

2 replies

1 likes

  • 721 Views
  • 2 replies
  • 1 likes

Superuser Contribution Major bug in remote listening.

PlanPremiumCountryUSADeviceiPhone XR / Windows DesktopOperating SystemiOS 14.2.1 / Windows 10 Version 10.0.19042 Build 19042My Question or Issue Remote listening has always been buggy since it's introduction, but now it straight up doesn't work anymo...

Newbie

Plan Premium Country USA Device iPhone XR / Windows Desktop Operating System iOS 14.2.1 / Windows 10 Version 10.0.19042 Build 19042 My Question or Issue   Remote listening has always b...

Mihail

Spotify Legend

551 Views

1 replies

0 likes

  • 551 Views
  • 1 replies
  • 0 likes