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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Community Manager
  • Community Manager
  • 134288 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 134288 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 50911 Views
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  • 32 likes
  • Windows
  • 50911 Views
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  • 32 likes

Spotify Desktop App not working with latest Windows update

PlanPremium CountryEnglandDevice(PC)Operating System(Windows 10) My Question or IssueEver since I installed the latest Windows updates which was today, I cannot select any songs to play every time I click the play button it does nothing but if I hit ...

  • Visitor
  • Plan Premium  Country England Device (PC) Operating System (Windows 10)   My Question or Issue Ever since I installed the latest Windows updates which was today, I cannot select a...
  • Emilia_8
  • Spotify Star
  • 388 Views
  • 1 replies
  • 0 likes
  • 388 Views
  • 1 replies
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Sorting playlist

PlanPremiumCountryNetherlandsDevicePCOperating SystemWindows 10 My Question or IssueOn my mobile phone I can alphabetically sort my playlists. Which is very nice to find my playlists quick on the go. But on the windows app of Spotify this isn't possi...

  • Newbie
  • Plan Premium Country Netherlands Device PC Operating System Windows 10   My Question or Issue On my mobile phone I can alphabetically sort my playlists. Which is very nice to find my p...
  • 193 Views
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  • 0 likes
  • 193 Views
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  • 0 likes

Songs skipping on Desktop app and Web player

PlanPremiumCountryIndiaDeviceDell Inspiron 7559Operating SystemWindows 10 1909 My Question or IssueSongs are skipping within 1 second on both my desktop app and web player through chrome. Desktop app is also showing "spotify cant play this right now....

  • Visitor
  •   Plan Premium Country India Device Dell Inspiron 7559 Operating System Windows 10 1909   My Question or Issue Songs are skipping within 1 second on both my desktop app and web p...
  • 275 Views
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  • 0 likes
  • 275 Views
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Audiobooks not playing after ch. 100

PlanFree/PremiumCountryDEDeviceDiv. DevicesOperating SystemAndroid 9, Windows 10 My Question or IssueLike some others I encountered the problem that all audiobooks stop playing after ch. 100.I tried different devices, the app and the web version. Sin...

  • Casual Listener
  • Plan Free/Premium Country DE Device Div. Devices Operating System Android 9, Windows 10   My Question or Issue Like some others I encountered the problem that all audiobooks stop playi...
  • 152 Views
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  • 152 Views
  • 0 replies
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I can not arrange tracks' order on some of my playlist?

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can not arrange tracks' order on some of my playlist?

  • Casual Listener
  • Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can not ar...
  • ilkeakturk
  • Casual Listener
  • 260 Views
  • 2 replies
  • 0 likes
  • 260 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Problema no Desktop para Windows

O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca.PlanPremiumCountryBrasilOperating System(Windows 7) My Question or IssuePreciso de ...

  • Regular
  • O programa abre, carrega normalmente todos as opções e sugestões para ouvir, mas quando clico para tocar, nada acontece. A música é selecionada, mas a música não toca. Plan Premium Country Brasil...
  • Peter
  • Spotify Legend
  • 13187 Views
  • 42 replies
  • 9 likes
  • Desktop
  • 13187 Views
  • 42 replies
  • 9 likes

Webplayer bricht mitten im Album ab

PlanFreeCountryGermany Operating System(Windows 10) My Question or IssueDer Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. Seitdem wird kein Titel des Albums mehr gestartet obwohl alle 290 angezeigt werd...

  • Visitor
  • Plan Free Country Germany   Operating System (Windows 10)   My Question or Issue Der Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. S...
  • Kitty87
  • Casual Listener
  • 340 Views
  • 1 replies
  • 1 likes
  • 340 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Can't stop Spotify from auto downloading OneDrive

PlanFreeCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting it do so, will overfill my SSD of just 120 GB, I literally can't use the app ...

  • Newbie
  • Plan Free Country Portugal Device PC Operating System Windows 10   My Question or Issue I can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting i...
  • cxk271
  • Visitor
  • 15296 Views
  • 13 replies
  • 13 likes
  • 15296 Views
  • 13 replies
  • 13 likes

Error 112 on Windows 10 Desktop

PlanPremiumCountryUSDeviceDell LaptopOperating SystemWindows 10 My Question or IssueEarlier today the app switched to Offline Mode while everything else worked just fine. I tried to log out and found that I couldn't log in but received the message: "...

  • Casual Listener
  • Plan Premium Country US Device Dell Laptop Operating System Windows 10   My Question or Issue Earlier today the app switched to Offline Mode while everything else worked just fine. I t...
  • CluelessBerk
  • Casual Listener
  • 433 Views
  • 2 replies
  • 0 likes
  • 433 Views
  • 2 replies
  • 0 likes

Spotify in Kiosk Mode

Hi GuysIm want to run Spotify in Kiosk Mode. My PC is running on Windows 10 newest Version. I tried it with the Spotify App but it doesn't work? Can someone pls help me

  • Visitor
  • Hi Guys Im want to run Spotify in Kiosk Mode. My PC is running on Windows 10 newest Version. I tried it with the Spotify App but it doesn't work? Can someone pls help me
  • 1468 Views
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  • 1468 Views
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Spotify Radio/Autoplay will not work with duplicates in playlists bug

PlanPremiumCountryAustraliaDevicesWindows 10, Mac OS Mojave. Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates on the playlist. I have tested this on Windows 10 Desktop and Mac OS ...

  • Regular
  • Plan Premium Country Australia Devices Windows 10, Mac OS Mojave.   Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates...
  • samchungy
  • Regular
  • 464 Views
  • 2 replies
  • 0 likes
  • autoplay
    bug
    duplicates
    Playlist
    Spotify Radio
  • 464 Views
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  • 0 likes

Superuser Contribution Desktop App Un-Hearting songs.

I heart songs on my phone that is connected to the internet via mobile all the time. It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app too. When I do this with my computer off and then restar...

  • Regular
  • I heart songs on my phone that is connected to the internet via mobile all the time.  It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app...
  • MaxFNPower
  • Regular
  • 592 Views
  • 3 replies
  • 0 likes
  • 592 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why isn't the search returning exactly what you search for?

For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down the list, but its no way to even sort the list! Plan...

  • Casual Listener
  • For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down t...
  • sirkala
  • Newbie
  • 340 Views
  • 5 replies
  • 1 likes
  • 340 Views
  • 5 replies
  • 1 likes

FEATURE REQUEST: Hotkey for Fullscreen button!

Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.

  • Newbie
  • Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.
  • OneByBoo
  • Community Legend
  • 211 Views
  • 1 replies
  • 1 likes
  • 211 Views
  • 1 replies
  • 1 likes

Can't play certain songs anymore or at all

PlanPremiumCountryUSADeviceiPhone 11 My Question or IssueSo there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play. For example, there are a number of songs unable to be played on the Shrek so...

  • Visitor
  • Plan Premium Country USA Device iPhone 11   My Question or Issue So there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play.&nbsp...
  • Emilia_8
  • Spotify Star
  • 1336 Views
  • 1 replies
  • 0 likes
  • 1336 Views
  • 1 replies
  • 0 likes

LAST.FM and Desktop APP

PlanPremiumCountryGRDeviceDesktopOperating SystemWindows 10 Hi! I was wondering if there is anyway to scrobble to last.fm when ONLY listening through the DESKTOP app. Unfortunately the last.fm desktop scrobbler doesnt recognize spotify as a desktop i...

  • Casual Listener
  • Plan Premium Country GR Device Desktop Operating System Windows 10   Hi! I was wondering if there is anyway to scrobble to last.fm when ONLY listening through the DESKTOP app.&nbsp...
  • merl1ns-gun
  • Casual Listener
  • 1784 Views
  • 6 replies
  • 0 likes
  • 1784 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify for Windows not playing

PlanPremiumCountryBrazilOperating SystemWindows 7 (fully updated)My Question or IssueSpotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything other than this black screen, and keeps stuck on 0:00. However I can ...

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  • Casual Listener
  • Plan Premium Country Brazil Operating System Windows 7 (fully updated) My Question or Issue Spotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything othe...
  • Mario
  • Spotify Legend
  • 333 Views
  • 1 replies
  • 0 likes
  • 333 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't download music on laptop, only on phone

PlanPremiumCountryHollandDevicesony vaioOperating SystemWindows 8.1 My Question or IssueI use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spotify but don't see them on my phone. When I go on spotify on my lapto...

  • Visitor
  • PlanPremium CountryHolland Devicesony vaio Operating SystemWindows 8.1   My Question or Issue I use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spot...
  • Ivan
  • Spotify Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t see albums or songs on artist page

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t see a list of albums or tracks from the artist page, also i can't see my blue tick in...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...
  • Ivan
  • Spotify Legend
  • 410 Views
  • 1 replies
  • 1 likes
  • 410 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs ending early / unplayable songs

Hey, I have just been really annoyed with the app recently and wanted to give my feedback.I am on a laptop (don't exactly know the model) and a lot of the time the song stops with 1 or 2 seconds left and I have to manually skip. This happens on a lot...

  • Visitor
  • Hey, I have just been really annoyed with the app recently and wanted to give my feedback. I am on a laptop (don't exactly know the model) and a lot of the time the song stops with 1 or 2 seconds le...
  • Petya
  • Community Legend
  • 470 Views
  • 1 replies
  • 0 likes
  • 470 Views
  • 1 replies
  • 0 likes

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