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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

87012 Views

40 replies

68 likes

  • 87012 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

814664 Views

505 replies

64 likes

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  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

taoistmiao

Newbie

29229 Views

30 replies

7 likes

  • 29229 Views
  • 30 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3424 Views

0 replies

4 likes

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Solved!!Superuser Contribution Spotify Won't Update

Hi, I am trying to update my Spotify desktop app (Microsoft Store) for a month now because I really liked the new UI but here is the thing: I can't get the new update and so the new UI. I tried to uninstall Spotify and installed from Spotify website ...

Newbie

Hi, I am trying to update my Spotify desktop app (Microsoft Store) for a month now because I really liked the new UI but here is the thing: I can't get the new update and so the new UI. I tried to un...

Mihail

Spotify Legend

4293 Views

2 replies

1 likes

  • 4293 Views
  • 2 replies
  • 1 likes

Superuser Contribution POP UP/WIDGET DISAPPEARED

PlanPremiumCountryMexico Operating SystemWindows 10Version1.1.57.443.ga029a6c4-a My Question or IssueMy Pop Up to change or pause the song I'm listening to just disappeared. I know that there's an option to visualize it or not (preferences), but I do...

Visitor

Plan Premium Country Mexico  Operating System Windows 10 Version 1.1.57.443.ga029a6c4-a   My Question or Issue My Pop Up to change or pause the song I'm listening to just disappea...

Mihail

Spotify Legend

1213 Views

1 replies

0 likes

  • 1213 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't log in

Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.

Roadie

Can't log in at all. None of the buttons work. "Log in" and "Continue with Facebook/Google/Apple" do nothing when clicked. On Windows 10.

Jeremy

Spotify Legend

460 Views

1 replies

0 likes

  • 460 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't Install

I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to install Spotify.

Roadie

I just bought a new PC and I can't install Spotify because it says to install it on a regular account and not an admin account. I have no desire to create another user on my PC for no reason other to...

Jeremy

Spotify Legend

462 Views

1 replies

1 likes

  • 462 Views
  • 1 replies
  • 1 likes

Superuser Contribution i cant update my spotify

for some reason I cant install the latest update on my laptop and computer, I have logged into another account and that account has the newest update but once i logged back to my main account it went back to the old update. everything else works fine...

Visitor

for some reason I cant install the latest update on my laptop and computer, I have logged into another account and that account has the newest update but once i logged back to my main account it went...

Jeremy

Spotify Legend

389 Views

1 replies

1 likes

  • 389 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Local files

PlanFree Operating SystemWindows 10My Question or IssueHi, today I found the add local files feature on spotify settings. I enabled it, added a path were I have mp3 music files and then I searched for the music in spotify and nothing. According to th...

Visitor

  Plan Free   Operating System Windows 10 My Question or Issue Hi, today I found the add local files feature on spotify settings. I enabled it, added a path were I have mp3 musi...

CarlosE

Spotify Legend

449 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Superuser Contribution Separating the albums on new desktop version

Hello.I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen album after album automatically. The way that works now ma...

Visitor

Hello. I must say that I dont like the new desktop version at all. I used to like the desktop version because I could acess the tracks of the artist directly on his page, allowing me to listen a...

Eni

Moderator

341 Views

1 replies

0 likes

  • 341 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Clicking and pasting a song in playlists doesn't work anymore...

When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I selected but it doesn't anymore. I used to be able to d...

Music Fan

When I copy a song, open a playlist, and click a song in the playlist to paste the song below it, the song is automatically pasted at the bottom of the playlist. I want the song to go to where I sele...

LemonAid

Music Fan

926 Views

2 replies

1 likes

paste
Playlists
songs
  • 926 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Friend Activity not showing specific people

PlanPremiumCountryCzech RepublicDeviceLenovo Ideapad laptopOperating SystemWindows 10 My Question or IssueMy Friend Activity's been bugging for a while now. At first, it wasn't showing most of the people I follow, so I gave it some time and most peop...

Casual Listener

Plan Premium Country Czech Republic Device Lenovo Ideapad laptop Operating System Windows 10   My Question or Issue My Friend Activity's been bugging for a while now. At first, it wasn...

CarlosE

Spotify Legend

1904 Views

3 replies

1 likes

  • 1904 Views
  • 3 replies
  • 1 likes

Superuser Contribution Unknown settings for Local Files

PlanPremiumCountryUSAOperating SystemWindows 10 My Question or IssueIf I turn on Local Files in settings, I see a second toggle for each local source that doesn't have a label. What are these toggles for?

Casual Listener

Plan Premium Country USA Operating System Windows 10   My Question or Issue If I turn on Local Files in settings, I see a second toggle for each local source that doesn't have a label. W...

Eni

Moderator

521 Views

3 replies

0 likes

  • 521 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mouse back/forward shortcut buttons no longer work in new UI update

PlanPremiumCountryUSADeviceRazer Black Pro '17 2017Operating SystemWindows 10 My Question or IssueI love the new UI update, but the mouse shortcut buttons for forward and back on my OG model wired Logitech G502 Hero no longer work in the Spotify app....

Visitor

Plan Premium Country USA Device Razer Black Pro '17 2017 Operating System Windows 10   My Question or Issue I love the new UI update, but the mouse shortcut buttons for forward and bac...

Novy

Moderator

512 Views

1 replies

1 likes

  • 512 Views
  • 1 replies
  • 1 likes

Superuser Contribution [DESKTOP] New UI has broken top part of the screen in full screen

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My IssueThe top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mode, but when I put it to full screen, it's the top couple of inches that...

Regular

Plan Premium Country United States Operating System Windows 10   My Issue The top part of my Spotify desktop app is broken and is acting like it isn't there. It works fine in windowed mo...

CarlosE

Spotify Legend

576 Views

1 replies

0 likes

  • 576 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Alternate album releases / "1 more release" not available after update

PlanPremiumCountryUSDevicePCOperating SystemWindows 10Spotify Version1.1.56.595.g2d2da0de-a My Question or Issuei am no longer able to toggle between alternate releases of any given album. there used to be a dropdown selector at the bottom of album p...

Casual Listener

Plan Premium Country US Device PC Operating System Windows 10 Spotify Version 1.1.56.595.g2d2da0de-a   My Question or Issue i am no longer able to toggle between alternate releases o...

rusteford

Casual Listener

1932 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Windows 10 - No sound from spotify

PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 Hi, I'm a long time user of Spotify. I'm currently using Windows 10 to run Spotify and I'm using the desktop version. A few days ago, I stopped getting any sound out of Spotify I first ...

Regular

Plan Premium Country Portugal Device Laptop Operating System Windows 10   Hi,  I'm a long time user of Spotify.  I'm currently using Windows 10 to run Spotify and I'm using ...

lpinho

Regular

2649 Views

8 replies

0 likes

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  • 8 replies
  • 0 likes

Superuser Contribution Connect to a device won't work

Windows 10 enterprise 20H2Spotify and Sonos new installation.Premium family account.Netherlands and I'm a Dutch native speaker.Because I experienced next problems I reinstalled both Spotify and Sonos, after deleting them thoroughly, again. Same probl...

Casual Listener

Windows 10 enterprise 20H2 Spotify and Sonos new installation. Premium family account. Netherlands and I'm a Dutch native speaker. Because I experienced next problems I reinstalled both Spotify a...

Mihail

Spotify Legend

1877 Views

8 replies

0 likes

  • 1877 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify pc recommended song not showing

PlanPremiumCountryUSADeviceWindows PCOperating System Windows 10 My Question or IssueSo every so often the recommended sections just disappears and in order to see it again i have to make a new playlist. Theres times though where it wont show up on m...

Casual Listener

Plan Premium Country USA Device Windows PC Operating System  Windows 10   My Question or Issue So every so often the recommended sections just disappears and in order to see it ag...

Ivan

Spotify Legend

821 Views

5 replies

0 likes

  • 821 Views
  • 5 replies
  • 0 likes

Superuser Contribution Weird reverb effect happening only on Spotify

So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607. This issue does not happen on Spotify on Chrome 57.0.2936.0.

Newbie

So I have this issue only on my main desktop. I use Spotify on like 5 other devices and I don't have this issue. Using Spotify Premium 1.0.43.123.g80176796 on Windows 10 1607.   This issu...

Novy

Moderator

3345 Views

6 replies

3 likes

Windows
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Bitrate quality when streaming to "another device"

Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps.If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quality be the one from the web app or the desktop app?

Visitor

Sadly, Spotify on the web tops at 256kbps, but in the desktop app it can do 320kbps. If I control everything in the web app, but I make it so it reproduces in the desktop app, will the bitrate quali...

user-removed

Not applicable

687 Views

1 replies

0 likes

bitrate
Connect
web app
  • 687 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Windows 10 "Made For You" library sections cut off

PlanPremiumCountryAustriaDeviceAcer Predator Helios 300Operating SystemWindows 10 20H2 (Build 19042.867)Spotify Build1.1.54.592.gc0b20638 My Question or IssueEvery time I open the "Made For You" library, a weird bug occurs. The "Uniquely Yours" secti...

Regular

Plan Premium Country Austria Device Acer Predator Helios 300 Operating System Windows 10 20H2 (Build 19042.867) Spotify Build 1.1.54.592.gc0b20638   My Question or Issue Every time I...

Novy

Moderator

1348 Views

13 replies

0 likes

  • 1348 Views
  • 13 replies
  • 0 likes