Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13091 Views
108 replies
51 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1715 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4252 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out and attempting to double click a song to play, will p...
I've been really liking the new UI of the latest update, it's simpler, cleaner, etc. However, I've been having a recurring problem where, if I click on any playlist/radio it will appear greyed out an...
Spotify Star
1701 Views
1 replies
1 likes
Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs removed this feature from the phone app a while ago, so everyone was asking t...
Thanks to this new ugly, horrible and useless update, we can't even edit our "recently played" list anymore ! Actually, those [snip - Community Moderator edit] Spotify devs remo...
Spotify Legend
641 Views
3 replies
0 likes
Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle there is an awful attempt at a "faded background" like we're bac...
Quite frankly, this new design - if what I'm seeing is the final product and not some kind of bug - is horrible. Sidebars are just a "black square" punching the eye, where in the middle ther...
Spotify Legend
616 Views
1 replies
0 likes
PlanFreeCountryUKDeviceHP All-in-OneOperating SystemWindows 10 Home My Question or IssueI was listening to music and switched to the discography view. After a few songs an advert came on which for some reason activated the green pause button icon for...
Plan Free Country UK Device HP All-in-One Operating System Windows 10 Home My Question or Issue I was listening to music and switched to the discography view. After a few songs an ad...
Spotify Star
434 Views
1 replies
0 likes
PlanFreeCountryBangladeshDevice Operating SystemWindows 10 My Question or IssueHello there! I cant open spotify app. I tried o download from microsoft and spotify.com, but it still doesn't work. It used to work before, this all started randomly.
Plan Free Country Bangladesh Device Operating System Windows 10 My Question or Issue Hello there! I cant open spotify app. I tried o download from microsoft and spotify.com, b...
Spotify Star
413 Views
1 replies
0 likes
PlanPremiumCountryPortugalDeviceLaptopOperating SystemWindows 10 My Question or IssueSo my pc has a problem: it randomly stops counting time. I've tried everything to fix it but I'm pretty sure the problem is in the hardware (maybe a dead battery), n...
Plan Premium Country Portugal Device Laptop Operating System Windows 10 My Question or Issue So my pc has a problem: it randomly stops counting time. I've tried everything to fix it ...
Spotify Legend
638 Views
1 replies
0 likes
PlanPremium Operating SystemWindows 10 My Question or IssueSince the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is gone which was displayed at an artists page on the right corner of the site....
Plan Premium Operating System Windows 10 My Question or Issue Since the new UI update which was installed automatically on my work laptop today the feature "Similar artists" is g...
Newbie
2839 Views
6 replies
0 likes
I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one of the most valuable features in spotify for me. for...
I've been a spotify premium subscriber since shortly after the service came to USA. For several years i used the radio features to discover dozens of new artists i had never heard of and it was one o...
Spotify Legend
5899 Views
7 replies
4 likes
PlanPremiumCountry India DeviceSamsung Galaxy M02Operating SystemAndroid Oreo My Question or IssueHow can I add album art to the MP3 files that I have imported on to my "Local Files" folder? I am a Windows and Android v10 user
Plan Premium Country India Device Samsung Galaxy M02 Operating System Android Oreo My Question or Issue How can I add album art to the MP3 files that I have im...
Composer
2461 Views
3 replies
0 likes
PlanPremiumCountry SwedenDevicePC and AndroidOperating SystemWindows 10 and Android My Question or Issue Hi, Recently you have removed the ability to play all tracks from a folder of two levels. I have a folder that contained subfolders that had trac...
Plan Premium Country Sweden Device PC and Android Operating System Windows 10 and Android My Question or Issue Hi, Recently you have removed the ability to play ...
Music Fan
2207 Views
10 replies
3 likes
I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and it still isn't giving me a download option. Plan$9.99 Premium...
I have Premium and can download albums using my iPhone but I dont see the download option on desktop. My only option is to SAVE. I updated my version to the most recent, Reinstalled it and...
Gig Goer
17458 Views
28 replies
15 likes
With your new update you guys made it so that you only sort by date with the newest stuff at the bottom. I really prefer being able to sort by date so that I can have my newest music on my playlists at the top. Please bring this back.
With your new update you guys made it so that you only sort by date with the newest stuff at the bottom. I really prefer being able to sort by date so that I can have my newest music on my playlists ...
438 Views
0 replies
3 likes
After the latest update (Spotify 1.1.58.820.g2ae50076-a for Windows) - when the New playlist is being created from the Album (... -> A dd to playlist -> New Playlist) the Artist name is no more added to the Playlist name, so you have to manually add ...
After the latest update (Spotify 1.1.58.820.g2ae50076-a for Windows) - when the New playlist is being created from the Album (... -> A dd to playlist -> New Playlist) the Artist n...
Spotify Legend
898 Views
1 replies
1 likes
Plan $4.99/month version I forget what it's called Country USA Device HP1030G2(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System Windows 10 pro(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueUp until this most recent upda...
Plan $4.99/month version I forget what it's called Country USA Device HP1030G2 (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 pro (iOS 10, Androi...
Moderator
484 Views
1 replies
0 likes
None of my media buttons were working, i tried every solution i found online but nothing worked. Im currently using a logitech bluettoth keyboard k375s After a couple of hours i installed Logitech options software and un clicked "USE F1 - F12 as stan...
None of my media buttons were working, i tried every solution i found online but nothing worked. Im currently using a logitech bluettoth keyboard k375s After a couple of hours i ins...
Moderator
612 Views
1 replies
0 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueHello, i’m what you could call a power user. So i often search for artists, songs or albums i...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Hello, ...
Spotify Legend
494 Views
1 replies
0 likes
PlanPremiumCountryPortugalDeviceWindowsOperating SystemWindows 10Version1.1.57.443.ga029a6c4-a My Question or IssueI can't add multiple songs to the queue. When I drag and drop only get the first one is added. If I try to drag and drop to the button ...
Plan Premium Country Portugal Device Windows Operating System Windows 10 Version 1.1.57.443.ga029a6c4-a My Question or Issue I can't add multiple songs to the queue. When I drag an...
Moderator
1978 Views
3 replies
2 likes
PlanFreeCountryVietnamDeviceHP LaptopOperating SystemWindows 10 My Question or IssueThis morning, all songs on my Spotify said "The content is not available" and the song I previously opened the song timestamp was from 0:00 to 0:00. If someone can he...
Plan Free Country Vietnam Device HP Laptop Operating System Windows 10 My Question or Issue This morning, all songs on my Spotify said "The content is not available" and the song I p...
Spotify Legend
699 Views
1 replies
0 likes
why did you remove the ability to hide tracks? why did you remove Hide track feature? I'm starting to see a whole lot of unavailable tracks in my playlist. I don't see any way to remove it whatsoever. also why did you remove scan local disk feature
why did you remove the ability to hide tracks? why did you remove Hide track feature? I'm starting to see a whole lot of unavailable tracks in my playlist. I don't see any way t...
Spotify Legend
556 Views
1 replies
0 likes
I tried today to continue to update and maintain my playlists. Unfortunately, the display of the playlists since the update takes quite a long time, after deleting a playlist, the whole application jumps back to "Libary / Bibilothek", which also mean...
I tried today to continue to update and maintain my playlists. Unfortunately, the display of the playlists since the update takes quite a long time, after deleting a playlist, the whole application j...
Spotify Legend
1258 Views
5 replies
0 likes
