Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...
Newbie
81278 Views
40 replies
68 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Visitor
777426 Views
503 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Visitor
18411 Views
19 replies
5 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryGermanyDeviceDesktop 1.1.56....Operating SystemWindows 10 My Question or IssueHi Team, since the new upgrade, from 1.1.55 onwards, just after a clean install, the Friend Activity tab is completely gone, and the Settings are complete...
Plan Premium Country Germany Device Desktop 1.1.56.... Operating System Windows 10 My Question or Issue Hi Team, since the new upgrade, from 1.1.55 onwards, just after a clea...
Moderator
2137 Views
3 replies
0 likes
Shift+click to select multiple items in the queue works fine when just using the dekstop app.However when streaming to Connect it suddently stops working. Spotify Version 1.1.56.595
Shift+click to select multiple items in the queue works fine when just using the dekstop app. However when streaming to Connect it suddently stops working. Spotify Version 1.1.56.595
Spotify Legend
810 Views
5 replies
0 likes
PlanPremiumCountryuk Devicehp laptop Operating windows 10 My Question or IssueA few things that need fixing....... In full screen mode, countdown timer on the right does not count down. Remains staticAlso in full screen mode, only first artist is sho...
Plan Premium Country uk Device hp laptop Operating windows 10 My Question or Issue A few things that need fixing....... In full screen mo...
Moderator
725 Views
5 replies
2 likes
PlanPremiumCountryLithuaniaDevicePCOperating SystemWindows 10 My Question or IssueMy issue is that I not possible to update the spotify PC version app. At first, I've tried to update at Microsoft store, but it wasn't updateble, so I deleted the app a...
Plan Premium Country Lithuania Device PC Operating System Windows 10 My Question or Issue My issue is that I not possible to update the spotify PC version app. At first, I've tried t...
Casual Listener
1421 Views
5 replies
1 likes
PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueAs of April 15, 2021 Spotify has again made another stupid decision about format design. This...
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue As of A...
Spotify Legend
757 Views
1 replies
0 likes
PlanPremiumCountryUKDeviceHP Envy TouchsmartOperating SystemWindows 10 My Question or IssueAs much as I like the aesthetic of the new Premium accounts that show album art in playlists, I've noticed that moving multiple songs (albums) around is tricky...
Plan Premium Country UK Device HP Envy Touchsmart Operating System Windows 10 My Question or Issue As much as I like the aesthetic of the new Premium accounts that show album art in ...
Music Fan
516 Views
2 replies
0 likes
On the desktop application for Windows, when you sort a playlist by a setting that is not the default, let's say sort by name in ascending order, and you play a song, then you click on the song image on the left, because you want to be taken to the l...
On the desktop application for Windows, when you sort a playlist by a setting that is not the default, let's say sort by name in ascending order, and you play a song, then you click on the song image...
758 Views
0 replies
1 likes
PlanPremiumCountryAustraliaDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueMy Spotify desktop app keeps muting itself whenever another sound on the computer plays, eg when a video or sound plays on chrome or when I am gaming. The son...
Plan Premium Country Australia Device Asus Zenbook Operating System Windows 10 My Question or Issue My Spotify desktop app keeps muting itself whenever another sound on the computer ...
Casual Listener
11077 Views
4 replies
2 likes
On Desktop, "Edit Playlist Details" activates across 3/4 of the screen, rather than only being activated when directly clicking on the actual playlist name. How is this a thing? Editing text normally happens when directly clicking on the text. Howeve...
On Desktop, "Edit Playlist Details" activates across 3/4 of the screen, rather than only being activated when directly clicking on the actual playlist name. How is this a thing? Edi...
329 Views
0 replies
0 likes
releasedate songs and albums are gonebandname under the songname is not goodto much air and empty spaceI would like Song - Bandname - Albumname - Time Why not rightclick on a song and you get releasedate?
releasedate songs and albums are gone bandname under the songname is not good to much air and empty space I would like Song - Bandname - Albumname - Time Why not rightclick on a song and ...
Casual Listener
2096 Views
4 replies
8 likes
I don't know who thought it was remotely cool to remove the ability to sort the songs in a playlist by artist but let's bring that functionality back, k? I don't think I need to explain why that ability is needed. (Don't get me started on the visual ...
I don't know who thought it was remotely cool to remove the ability to sort the songs in a playlist by artist but let's bring that functionality back, k? I don't think I need to explain why ...
Gig Goer
589 Views
2 replies
0 likes
PlanPremiumCountry DevicePCOperating System( Windows 10) My Question or IssueAfter the latest update for the desktop version the Browse menu option is no longer available. I used this option all the time. Please can you look into this and add it back...
Plan Premium Country Device PC Operating System ( Windows 10) My Question or Issue After the latest update for the desktop version the Browse menu option is no longer ...
Casual Listener
902 Views
3 replies
0 likes
PremiumUSAWindows 10 Pro Version 20H2 OS Build 19042.867 Spotify has a bug when using the browse folder UI control to change a setting. Spotify immediately crashes when trying to change the offline storage location or add a local source. Everything e...
Premium USA Windows 10 Pro Version 20H2 OS Build 19042.867 Spotify has a bug when using the browse folder UI control to change a setting. Spotify immediately crashes when trying t...
Casual Listener
634 Views
4 replies
0 likes
PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueAs of the latest update to the Spotify desktop client, I am no longer able to use Ctrl+C and Ctrl+V to copy and paste songs into particular locations in playlists. This is an...
Plan Premium Country USA Device PC Operating System Windows 10 My Question or Issue As of the latest update to the Spotify desktop client, I am no longer able to use Ctrl+C and Ctrl+...
Spotify Legend
530 Views
1 replies
0 likes
PlanFreeCountryRussiaOperating SystemWindows 10Hello!The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the first restart of the application.The home page in the web app doesn't w...
Plan Free Country Russia Operating System Windows 10 Hello! The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the firs...
Moderator
510 Views
1 replies
0 likes
Windows 10 - Desktop AppThe new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are handled was already bad enough, unfortunately this is no...
Windows 10 - Desktop App The new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are han...
Moderator
696 Views
1 replies
3 likes
I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish (despite whether I ordered the playlist oldest to n...
I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish ...
Spotify Legend
516 Views
1 replies
3 likes
PlanPremium - FamilyCountryUnited KingdomDeviceDesktop, PC & Huawei Mate 20 Lite Operating SystemWindows 10, Android 10 My Question or IssueSince the update I can no longer see songs separated by album on Artist pages. I'm only able to view the Top 1...
Plan Premium - Family Country United Kingdom Device Desktop, PC & Huawei Mate 20 Lite Operating System Windows 10, Android 10 My Question or Issue Since the update I ca...
Newbie
2070 Views
4 replies
7 likes
PlanPremiumOperating SystemWindows 10 My Question or IssueAlbums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Android the same albums downloaded, at the same time, can be accessed nor...
Plan Premium Operating System Windows 10 My Question or Issue Albums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Andro...
Moderator
469 Views
1 replies
0 likes
On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?
On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?
Moderator
331431 Views
2 replies
13 likes
