Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

The songs on playlist is unplayable

Solved!

The songs on playlist is unplayable

Plan

Free

Country

Vietnam

Device

HP Laptop

Operating System

Windows 10

 

My Question or Issue

This morning, all songs on my Spotify said "The content is not available" and the song I previously opened the song timestamp was from 0:00 to 0:00. If someone can help me with this problem I'd appreciate it!

P.S: I did try to reinstall but nothing happened.

 

image.png
Reply

Accepted Solutions
Marked as solution

Hi there @RunnerStand,

 

Thank you for your post here in the Community. We're happy to help.

 

Can you confirm if you followed these steps when you reinstalled the app? This is different from a quick reinstall and could be helpful to get rid of any cached files that might be causing trouble.

 

It would also be great if you can let us know if you get the same behavior if you use a different device?

 

We'll keep an eye out for your reply 🙂

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

View solution in original post

1 Reply
Marked as solution

Hi there @RunnerStand,

 

Thank you for your post here in the Community. We're happy to help.

 

Can you confirm if you followed these steps when you reinstalled the app? This is different from a quick reinstall and could be helpful to get rid of any cached files that might be causing trouble.

 

It would also be great if you can let us know if you get the same behavior if you use a different device?

 

We'll keep an eye out for your reply 🙂

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts