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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83943 Views

40 replies

68 likes

  • 83943 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

796081 Views

505 replies

64 likes

  • 796081 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24069 Views

25 replies

7 likes

  • 24069 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3069 Views

0 replies

4 likes

  • 3069 Views
  • 0 replies
  • 4 likes

Superuser Contribution The main page of the application is not loading!

PlanFreeCountryRussiaOperating SystemWindows 10Hello!The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the first restart of the application.The home page in the web app doesn't w...

Newbie

Plan Free Country Russia Operating System Windows 10 Hello! The main page of the application does not work, I tried to do a clean installation using the local guide, it helped until the firs...

Elena

Moderator

517 Views

1 replies

0 likes

  • 517 Views
  • 1 replies
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Superuser Contribution Podcast progress bar missing

Windows 10 - Desktop AppThe new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are handled was already bad enough, unfortunately this is no...

Newbie

Windows 10 - Desktop App The new UI removed podcast progress bars, except when they are being played. This makes finding the episode that comes next unnecessarily difficult. The way podcasts are han...

Eni

Moderator

707 Views

1 replies

3 likes

Desktop
Podcasts
UI
UI Issue
  • 707 Views
  • 1 replies
  • 3 likes

Superuser Contribution Album track list now reversed when sorting from newest to oldest in playlists

I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish (despite whether I ordered the playlist oldest to n...

Casual Listener

I sort my playlists by having the most recently added songs at the top. Before the most recent update, all albums I added to the playlist would order themselves in correct order from start to finish ...

CarlosE

Spotify Legend

526 Views

1 replies

3 likes

  • 526 Views
  • 1 replies
  • 3 likes

Solved!! Can no longer see songs on Artist pages

PlanPremium - FamilyCountryUnited KingdomDeviceDesktop, PC & Huawei Mate 20 Lite Operating SystemWindows 10, Android 10 My Question or IssueSince the update I can no longer see songs separated by album on Artist pages. I'm only able to view the Top 1...

Casual Listener

Plan Premium - Family Country United Kingdom Device Desktop, PC & Huawei Mate 20 Lite  Operating System Windows 10, Android 10   My Question or Issue Since the update I ca...

catsmack80

Newbie

2099 Views

4 replies

7 likes

  • 2099 Views
  • 4 replies
  • 7 likes

Superuser Contribution Albums are not available offline

PlanPremiumOperating SystemWindows 10 My Question or IssueAlbums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Android the same albums downloaded, at the same time, can be accessed nor...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Albums are not available offline, even while online I had previously downloaded them. This only happens in Windows, on Andro...

Eni

Moderator

478 Views

1 replies

0 likes

  • 478 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to view amount of streams on Spotify

On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?

Newbie

On spotify, it shows the amount of streams but it doesn't anywhere. Can someone tell me how can I find the amount of streams on spotify for a specific song?

Novy

Moderator

331537 Views

2 replies

13 likes

  • 331537 Views
  • 2 replies
  • 13 likes

Superuser Contribution Content Not Available, but only for pc

PlanPremiumCountryUSA DevicePC, Mac, iPhoneOperating System(iOS 10, OSX, Windows 10 My Question or Issue All of a sudden, all the music on my pc App is blanked out and it says "This content is not available" when I try to play a song. However if I lo...

Newbie

Plan Premium Country USA   Device PC, Mac, iPhone Operating System (iOS 10,  OSX, Windows 10       My Question or Issue   All of a sudden, all the music on...

Novy

Moderator

2294 Views

2 replies

3 likes

  • 2294 Views
  • 2 replies
  • 3 likes

Superuser Contribution LET ME TURN OFF THE MEDIA KEY OVERLAY

LET ME TURN OFF THE MEDIA KEY OVERLAY Spotify, please, please, stop butchering your already functioning app on windows, and at the same time stop annoying the **bleep** out of us loyal paying customers. You have a couple of weeks, then I'm spending m...

Newbie

LET ME TURN OFF THE MEDIA KEY OVERLAY   Spotify, please, please, stop butchering your already functioning app on windows, and at the same time stop annoying the **bleep** out of us loyal payin...

Novy

Moderator

438 Views

1 replies

2 likes

  • 438 Views
  • 1 replies
  • 2 likes

Local Files showing Blank Names

Referring to closed topic from User "Guydude":https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062 Hello there,I encountered an issue like 2 years ago and got it solved just today. Issue: When using the "Local Files" f...

Visitor

Referring to closed topic from User "Guydude": https://community.spotify.com/t5/Desktop-Windows/Local-Files-Blank-Names/m-p/1776062   Hello there, I encountered an issue like 2 years ago and...

AeroZ

Composer

1217 Views

1 replies

0 likes

Blank
local files
Windows
  • 1217 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Design resets when logging in

I tried getting the new Spotify Design, so I uninstalled the app and reinstalled it. When I was asked to log in I saw the new design but as soon as I did that it changed back to the previous one. Is there an explanation for this? I am running version...

Casual Listener

I tried getting the new Spotify Design, so I uninstalled the app and reinstalled it. When I was asked to log in I saw the new design but as soon as I did that it changed back to the previous one. Is ...

raliovi

Casual Listener

3118 Views

5 replies

2 likes

  • 3118 Views
  • 5 replies
  • 2 likes

Superuser Contribution Hating the new update April 2020

I HATE the new update!* I can no longer hide played episodes of podcasts* It's not possible to sort by played/unplayed* The automatic play queue is totally random. Podcast episodes are not played in any order! * I no longer have the mini list of what...

Newbie

I HATE the new update! * I can no longer hide played episodes of podcasts * It's not possible to sort by played/unplayed * The automatic play queue is totally random. Podcast episodes are not play...

CarlosE

Spotify Legend

1177 Views

1 replies

10 likes

  • 1177 Views
  • 1 replies
  • 10 likes

Recently Played

PlanPremiumCountryUKDevicePCOperating SystemWin10 My Question or IssueWhere has the "Recently Played" feature gone? Used to be on the left side bar. This was my starting point on the desktop app. Any way to get it back?Thanks!

Newbie

Plan Premium Country UK Device PC Operating System Win10   My Question or Issue Where has the "Recently Played" feature gone? Used to be on the left side bar. This was my starting poin...

AeroZ

Composer

552 Views

1 replies

2 likes

  • 552 Views
  • 1 replies
  • 2 likes

[Windows] Spotify window always stays on top

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or Issue I restarted my computer today and I guess Spotify updated (1.0.83.318.g6c07039d) or something and I noticed that the Spotify window stays on top and has priority over every other...

Visitor

Plan Free Country   Device PC Operating System Windows 10   My Question or Issue  I restarted my computer today and I guess Spotify updated (1.0.83.318.g6c07039d) or somethin...

Etivey

Visitor

13087 Views

10 replies

2 likes

  • 13087 Views
  • 10 replies
  • 2 likes

Superuser Contribution Home page not loading "Couldn't find that page" after the update

PlanFreeCountryRomania DeviceASUS A540LJ XX612DOperating SystemWindows 10 My Question or IssueWell this started happening after the new UI update and I have no clue what caused it. Any ideas?P.S I already did a clean install of the app

Music Fan

Plan Free Country Romania   Device ASUS A540LJ XX612D Operating System Windows 10   My Question or Issue Well this started happening after the new UI update and I have no clue wh...

Novy

Moderator

2783 Views

9 replies

1 likes

  • 2783 Views
  • 9 replies
  • 1 likes

Superuser Contribution Friend Glitch

PlanPremiumCountryUSADeviceHP Windows 10 laptopOperating SystemWindows 10 My Question or IssueOne of my friends that I follow on Spotify suddenly appears as "1299660894" and their profile picture is blank. What does this mean?

Roadie

Plan Premium Country USA Device HP Windows 10 laptop Operating System Windows 10   My Question or Issue One of my friends that I follow on Spotify suddenly appears as "1299660894" and ...

Mihail

Spotify Legend

846 Views

3 replies

0 likes

  • 846 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Spotify can't play anything

PlanPremiumCountryCzech RepublicDeviceAsus ZenbookOperating SystemWindows 10 My Question or IssueHello everybody, Spotify App started writing to me (when I want to play normal music on Spotify) "We can't play this file, please import this file to Spo...

Casual Listener

Plan Premium Country Czech Republic Device Asus Zenbook Operating System Windows 10   My Question or Issue Hello everybody, Spotify App started writing to me (when I want to play norma...

Mihail

Spotify Legend

700 Views

2 replies

0 likes

  • 700 Views
  • 2 replies
  • 0 likes

Superuser Contribution Unable to navigate with shortcuts Alt+left arrow and ALT+right arrow

Unable to navigate with shortcuts Alt+left arrow and ALT+right arrow after latest desktop app release on W10. I read that this error keeps coming back to Spotify and I've found topics on this from many years back. Obviously something Spotify can't se...

Music Fan

Unable to navigate with shortcuts Alt+left arrow and ALT+right arrow after latest desktop app release on W10. I read that this error keeps coming back to Spotify and I've found topics on this from ma...

Ivan

Spotify Legend

476 Views

2 replies

1 likes

  • 476 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Every song is greyed out

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)desktopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAfter doing the latest update everything is grayed out saying "this content i...

Casual Listener

  Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question o...

Mihail

Spotify Legend

3292 Views

5 replies

0 likes

  • 3292 Views
  • 5 replies
  • 0 likes

Superuser Contribution Terrible new desktop UI

When I hit the upgrade link today I was shocked at the result. The new desktop UI is terrible! The playlist is now left aligned with a wiiiide horizontal distance between the info sections, so if I wanna do a quick check to see what date I have on a ...

Music Fan

When I hit the upgrade link today I was shocked at the result. The new desktop UI is terrible! The playlist is now left aligned with a wiiiide horizontal distance between the info sections, so if I w...

CarlosE

Spotify Legend

4603 Views

7 replies

63 likes

  • 4603 Views
  • 7 replies
  • 63 likes

Solved!!Superuser Contribution Spotify continues to fail to launch with GIMP open

PlanPremium - FamilyCountryUKDevice- Operating SystemDesktop, Windows 10 Pro, all updates This is a follow up of my previous issue which was closed as fixed, but this behaviour continues to happen - https://community.spotify.com/t5/Ongoing-Issues/Des...

Regular

Plan Premium - Family Country UK Device- Operating System Desktop, Windows 10 Pro, all updates   This is a follow up of my previous issue which was closed as fixed, but this behaviour con...

Novy

Moderator

770 Views

5 replies

0 likes

  • 770 Views
  • 5 replies
  • 0 likes