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Desktop (Windows)

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

1641 Views

0 replies

2 likes

  • 1641 Views
  • 0 replies
  • 2 likes

Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

145496 Views

83 replies

27 likes

  • 145496 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

130400 Views

294 replies

22 likes

  • 130400 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

10977 Views

1 replies

6 likes

  • 10977 Views
  • 1 replies
  • 6 likes

Superuser Contribution Spotify randomly pausing following Windows 10 update & Spotify update

Spotify is randomly pausing during playback. I've used the log-out on all devices fix suggested on the forum which does not solve the issue.I'm using an Acer laptop on Windows 10. I've never had the problem until today.

Visitor

Spotify is randomly pausing during playback.  I've used the log-out on all devices fix suggested on the forum which does not solve the issue. I'm using an Acer laptop on Windows 10.  I've ...

Ivan

Spotify Legend

534 Views

1 replies

0 likes

  • 534 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't Work

PlanPremiumCountryAustriaDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify won't start the music. I already tried to reinstall i even have my windows up to date, but i can't start the music. I even have the problem on my pc if i watch...

Visitor

Plan Premium Country Austria Device PC Operating System Windows 10   My Question or Issue My Spotify won't start the music. I already tried to reinstall i even have my windows up to da...

Ivan

Spotify Legend

427 Views

1 replies

0 likes

  • 427 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't delete local files

PlanPremiumCountryFranceDeviceAcer Nitro N50-600Operating SystemWindows 10 Family (updated to the last version) My Question or IssueThis problem's here from 2 years and I don't find the solution. I have many local files (as shown on the screen) in my...

Visitor

Plan Premium Country France Device Acer Nitro N50-600 Operating System Windows 10 Family (updated to the last version)   My Question or Issue This problem's here from 2 years and I don...

Ver

Spotify Legend

641 Views

1 replies

0 likes

  • 641 Views
  • 1 replies
  • 0 likes

Superuser Contribution Homepage is bugged

Device info- premium plan;- version: 1.1.44.538.g8057de92 (Microsoft Store version);- o. s. version: 64-bit Windows 10 Home;- screen: 1920x1080 screen scaled in Windows settings by 125%, thus effectively 1536x864 as this website shows https://bestfir...

Regular

Device info - premium plan; - version: 1.1.44.538.g8057de92 (Microsoft Store version); - o. s. version: 64-bit Windows 10 Home; - screen: 1920x1080 screen scaled in Windows settings by 125%,...

Ver

Spotify Legend

516 Views

1 replies

0 likes

black screen
bug
cut
Homepage
Windows 10
  • 516 Views
  • 1 replies
  • 0 likes

Album Display for Artist

My Question or IssueWhen you click on an artist and look for an album, all the songs of that album are displayed. So if you want to find an old album from a band that has a big discography, like Queen, you're going to be scrolling for a while. Album'...

Regular

  My Question or Issue When you click on an artist and look for an album, all the songs of that album are displayed. So if you want to find an old album from a band that has a big discography,...

Billy-J

Spotify Star

609 Views

1 replies

0 likes

album
Albums
display
Layout
  • 609 Views
  • 1 replies
  • 0 likes

Superuser Contribution Artists removed from library

PlanPremiumCountryCanada, then USADeviceEvery device I use - primarily Windows Desktop on 2 main PCs, also an iPhoneOperating SystemWindows 8, 10, iOS My Question or IssueArtists who appear as followed on their page do not show up in the artists tab ...

Regular

  Plan Premium Country Canada, then USA Device Every device I use - primarily Windows Desktop on 2 main PCs, also an iPhone Operating System Windows 8, 10, iOS   My Question or Is...

Novy

Moderator

2546 Views

13 replies

1 likes

  • 2546 Views
  • 13 replies
  • 1 likes

Superuser Contribution [BUG][Desktop][Developer] Volume bar jitters if sliding with mouse

Bug report (just found this idea section, though): The volume slider wiggles all around sliding it with the mouse. In the example below, the mouse is constantly pressed and not released.ExampleEnvironment:Spotify 1.1.45.621.gdddebadcWIN 10 64bitExter...

Regular

Bug report (just found this idea section, though):   The volume slider wiggles all around sliding it with the mouse. In the example below, the mouse is constantly pressed and not released. ...

Elena

Moderator

620 Views

1 replies

0 likes

Desktop
Developer
  • 620 Views
  • 1 replies
  • 0 likes

Superuser Contribution When I start the Windows app, it simply displays a blank screen, but with the usual top-left menu.

PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 Basically what it says in the title. The web player works fine, so it's not a connection issue.

Regular

Plan Premium Country United States Device PC Operating System Windows 10   Basically what it says in the title. The web player works fine, so it's not a connection issue.  

Ivan

Spotify Legend

734 Views

2 replies

0 likes

  • 734 Views
  • 2 replies
  • 0 likes

[Desktop][Other] Crackling and popping when using bluetooth device. ONLY ON SPOTIFY

before you remove this for being a similar post, at least acknowledge the sheer amount of similar complaints, dating back 8 f************ years. Why does your app have such a problem with certain bluetooth devices? ive uninstalled it multiple times. ...

Gig Goer

before you remove this for being a similar post, at least acknowledge the sheer amount of similar complaints, dating back 8 f************ years.    Why does your app have such a problem w...

309 Views

0 replies

0 likes

Desktop
Other
  • 309 Views
  • 0 replies
  • 0 likes

Superuser Contribution About Artist: Can't move through

Plan: FreeCountry: UKDevice: Window 10 PC My Question or IssueWas wondering if Free users can no longer see more than 3 Artist pictures as I can't move left or right. When you go into about artist and they have pictures I used to be able to open the ...

Newbie

Plan: Free Country: UK Device: Window 10 PC   My Question or Issue Was wondering if Free users can no longer see more than 3 Artist pictures as I can't move left or right. When you go into ...

Elena

Moderator

645 Views

2 replies

3 likes

  • 645 Views
  • 2 replies
  • 3 likes

Superuser Contribution Spotify app not working

PlanPremiumDeviceDesktop Operating SystemWindows 10 My Question or IssueThe songs are not playing in the app, my playlists are all empty and it also cannot detect my other devices. I tried to use the web Spotify. I can play songs there but cannot sea...

Visitor

  Plan Premium Device Desktop  Operating System Windows 10    My Question or Issue The songs are not playing in the app, my playlists are all empty and it also cannot det...

Mario

Spotify Legend

1057 Views

1 replies

0 likes

  • 1057 Views
  • 1 replies
  • 0 likes

Superuser Contribution Discover weekly playlist was rebuilt in the middle of the week (songs disappeared from the list)

PlanPremiumCountryCyprusDeviceiPhone 6, Win 10 laptopOperating System(iOS 12.4.8, Windows 10)Settings:"show unavailable songs" is turned on My Question or Issue1. I've listened all songs of discover weekly in first 2 days of the week (partly from des...

Roadie

Plan Premium Country Cyprus Device iPhone 6, Win 10 laptop Operating System (iOS 12.4.8,  Windows 10) Settings: "show unavailable songs" is turned on   My Question or Issue 1. I...

Elena

Moderator

761 Views

3 replies

0 likes

Discover Weekly
  • 761 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Playlist Radio more broken than ever

I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image below. Even more bugs appear. Why suggest the same ...

Music Fan

I'm experiencing problems with the Spotify Playlist Radio. I've felt like the Playlist Radio has been suggesting crappy songs for more than 6 months now. I managed to record the problem in the image ...

Jeremy

Spotify Legend

1677 Views

6 replies

0 likes

  • 1677 Views
  • 6 replies
  • 0 likes

Superuser Contribution Album Art of Local Files Showing on Synced Moblie Devices but not on PC

Recently, I have added a bunch of local files to my Spotify Playlist and have synced them to my iPhone. While most of the album art shows on both devices, some album art only shows on my iPhone, and not my PC, despite it being the source of the local...

Newbie

Recently, I have added a bunch of local files to my Spotify Playlist and have synced them to my iPhone. While most of the album art shows on both devices, some album art only shows on my iPhone, and ...

Mario

Spotify Legend

1250 Views

1 replies

0 likes

  • 1250 Views
  • 1 replies
  • 0 likes

Superuser Contribution Albums or queued songs continually stop playback on Windows

hi there, i've been having this issue on spotify for months and it's driving me mad! whenever i play an album, spotify will play one or two songs before stopping playback and hiding the album cover, graying out the play/pause/skip buttons, and hiding...

Casual Listener

hi there,   i've been having this issue on spotify for months and it's driving me mad!  whenever i play an album, spotify will play one or two songs before stopping playback and hiding t...

Elena

Moderator

424 Views

1 replies

0 likes

  • 424 Views
  • 1 replies
  • 0 likes

Superuser Contribution None of the playlist alphabetization articles actually answer the question

PlanPremium student CountryUnited States Devicemacbook air and acer nitro 5 Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI need to know about the previous feature that allowed you to sort playlists, NOT the artists or a...

Newbie

Plan Premium student  Country United States  Device macbook air and acer nitro 5  Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I ...

Ver

Spotify Legend

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
  • 0 likes

Superuser Contribution Windows 10 Game bar (No longer resizable)

Operating SystemWindows 10 (2004) My Question or Issue:A recent update either to Game bar or Spotify means I can no longer make the Spotify window as small as I could beforehand. I like to pin the window on the Game bar so I can see which song is pla...

Visitor

Operating System Windows 10 (2004)   My Question or Issue: A recent update either to Game bar or Spotify means I can no longer make the Spotify window as small as I could beforehand.  ...

Jeremy

Spotify Legend

3091 Views

4 replies

0 likes

  • 3091 Views
  • 4 replies
  • 0 likes

Superuser Contribution I cant see my friends activity

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuemy friends and I like to see what others are listening to, the problem is that i can't see th...

Regular

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue my frie...

Jeremy

Spotify Legend

3982 Views

2 replies

0 likes

  • 3982 Views
  • 2 replies
  • 0 likes

Superuser Contribution Some of my local files won't play

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueI can only play a few of my local files on my PC some of them I can play, and some of them are greyed out but they're all still saved on my PC. I even have songs that show they...

Casual Listener

  Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue I can only play a few of my local files on my PC some of them I can play, and some of them are grey...

0pTicaL

Gig Goer

4139 Views

11 replies

1 likes

  • 4139 Views
  • 11 replies
  • 1 likes

Superuser Contribution Spotify in Windows 10 is... flakey.

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10 My Question or IssueThe last few months I've noticed that the Spotify app is really flakey. For example, it will randomly say I'm playing on another device, but when I try to switch it, the...

Regular

Plan Premium Country USA Device Desktop Operating System Windows 10   My Question or Issue The last few months I've noticed that the Spotify app is really flakey.   For example,...

Elena

Moderator

1100 Views

1 replies

0 likes

  • 1100 Views
  • 1 replies
  • 0 likes