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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2090 Views

0 replies

4 likes

  • 2090 Views
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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

150833 Views

83 replies

27 likes

  • 150833 Views
  • 83 replies
  • 27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

138868 Views

294 replies

22 likes

  • 138868 Views
  • 294 replies
  • 22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11286 Views

1 replies

6 likes

  • 11286 Views
  • 1 replies
  • 6 likes

Solved!! Will the desktop version of spotify work on microsoft surface pro 6/7

PlanPremiumCountryUSADevicecurrently using it on my iphone 12 pro, might be getting a surface pro 6 or 7 for christmas and use spotify on thatOperating SystemWindows 10, version 1709 build 16299 and later versions are the systems in question My Quest...

Regular

  Plan Premium Country USA Device currently using it on my iphone 12 pro, might be getting a surface pro 6 or 7 for christmas and use spotify on that Operating System Windows 10, version...

Xxcookieking

Regular

1254 Views

2 replies

0 likes

  • 1254 Views
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Superuser Contribution Playlist is repeating songs when REPEAT is off!

I am playing my "Liked Songs" playlist... Repeat & Shuffle are off... yet the queue is repeating songs. Not only is it repeating them, but not all of the songs are playing before they repeat.PlanPremium FamilyCountryUSADevicedesktopOperating SystemWi...

Music Fan

I am playing my "Liked Songs" playlist... Repeat & Shuffle are off... yet the queue is repeating songs. Not only is it repeating them, but not all of the songs are playing before they repeat. Pl...

PandaWoods321

Newbie

9061 Views

7 replies

1 likes

repeat
  • 9061 Views
  • 7 replies
  • 1 likes

Superuser Contribution [Bugreport] [Windows] Bug is appearing when you are selecting a track in a playlist.

PlanPremium CountryRussian Federation DevicePC Operating SystemWindows 10 My Question or IssueЗдравствуйте! На днях нашел маленький баг: если нажать на картинку трека, то он выделяется ведь в плейлисте синей рамкой. Так вот, к примеру, я слушаю 5 по ...

Newbie

Plan Premium   Country Russian Federation   Device PC   Operating System Windows 10   My Question or Issue Здравствуйте! На днях нашел маленький баг: если нажать на к...

Alex

Spotify Legend

464 Views

1 replies

1 likes

  • 464 Views
  • 1 replies
  • 1 likes

Superuser Contribution Low volume after changing audio output

PlanPremiumOperating SystemWindows 10My Question or IssueLow volume after changing audio output, this only happens for spotify.

Casual Listener

Plan Premium Operating System Windows 10 My Question or Issue Low volume after changing audio output, this only happens for spotify.

Mihail

Spotify Legend

408 Views

1 replies

0 likes

  • 408 Views
  • 1 replies
  • 0 likes

Superuser Contribution Newest Spotify update deleted local files?

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or Issue New update, new issue! For the past several days (ever since the latest Spotify update), a huge chunk of my local files have been missing. I have changed absolutely nothing ...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue   New update, new issue! For the past several days (ever since the latest Spotify update), a...

Xenia

Moderator

3671 Views

3 replies

2 likes

local files
  • 3671 Views
  • 3 replies
  • 2 likes

Superuser Contribution Stuck at version 1.1.45.621.gdddebadc

PlanSpotify Free PlanCountryDenmarkDeviceAsus Vivobook 14Operating SystemWindows 10 My Question or IssueAs my title implies, my computer (Asus Vivobook) is stuck with the 1.1.45.621.gdddebadc Spotify version. I want it to be the newest version, can a...

Casual Listener

Plan Spotify Free Plan Country Denmark Device Asus Vivobook 14 Operating System Windows 10   My Question or Issue As my title implies, my computer (Asus Vivobook) is stuck with the&nbs...

alxndrgbrl

Casual Listener

989 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Vanishing playlists

PlanPremiumCountryUKDevice(Dell XPS-13-7390)Operating System(Windows 10.0.19042) My Question or Issue Anyone else seeing playlists disappear when you add or remove one? They reappear instantly when you scroll up or down. Been that way for me for a go...

Newbie

Plan Premium Country UK Device (Dell XPS-13-7390) Operating System (Windows 10.0.19042)   My Question or Issue   Anyone else seeing playlists disappear when you add or remove one...

Mihail

Spotify Legend

322 Views

1 replies

0 likes

  • 322 Views
  • 1 replies
  • 0 likes

Superuser Contribution Sometimes When Opening Spotify, The Windows App will play the last played song, can't change songs

PlanPremiumCountryUS DevicePCOperating SystemWindows 10My Question or Issue Occasionally when booting my computer, Spotify will run into this weird bug where it'll start playing the last played song, usually from my liked music, I can go back, but I ...

Casual Listener

Plan Premium Country US   Device PC Operating System Windows 10 My Question or Issue   Occasionally when booting my computer, Spotify will run into this weird bug where it'll sta...

Jeremy

Spotify Legend

976 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

[Desktop][Playlists] Calander-Alarmed Playlists

Our Home Office has a very strict Gotta Have Fun Exercise Policy! We would like Spotify to play specific sets of three song playlists at regular intervals. We start at 9am after a 1.5 hour dog walk. So at 10:30am we want a 3 song dance play to go off...

Casual Listener

Our Home Office has a very strict Gotta Have Fun Exercise Policy!   We would like Spotify to play specific sets of three song playlists at regular intervals.   We start at 9am after a 1...

242 Views

0 replies

0 likes

  • 242 Views
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Superuser Contribution Getting Ads in a Premium subscription

PremiumFRANCE DeviceDesktopOperating SystemAndroid Hi !It's been a long since i'm a premium user and i dont know if its recently but im getting Ads.Are we not supposed to be ads free when we are premium ? it's really annoying considering that you pay...

Visitor

Premium FRANCE   Device Desktop Operating System Android   Hi ! It's been a long since i'm a premium user and i dont know if its recently but im getting Ads. Are we not supposed t...

MafeG

Spotify Legend

723 Views

3 replies

0 likes

Premium
  • 723 Views
  • 3 replies
  • 0 likes

Superuser Contribution Two bugs scrolling to current song by clicking album art

PlanPremiumCountrySwedenDeviceDesktop computerOperating SystemWindows 10 My Question or IssueBug1: When playing "Liked Songs" clicking on the album art brings you to the current song only if the current song is less than 150 songs from the start of t...

Roadie

Plan Premium Country Sweden Device Desktop computer Operating System Windows 10   My Question or Issue Bug1:  When playing "Liked Songs" clicking on the album art brings you to t...

mlidbo

Roadie

1387 Views

12 replies

0 likes

  • 1387 Views
  • 12 replies
  • 0 likes

Superuser Contribution Spotify search broke.. again

PlanPremiumCountryGermanyDeviceWindows PCOperating SystemWindows 10 My Question or Issueas soon as I try to type in a song in the search bar, spotify instantly crashes. reinstalling doesn't work, deleting cache doesn't work. In a previous topic some ...

Casual Listener

Plan Premium Country Germany Device Windows PC Operating System Windows 10   My Question or Issue as soon as I try to type in a song in the search bar, spotify instantly crashes. reins...

Ivan

Spotify Legend

498 Views

3 replies

0 likes

  • 498 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Player at the lock screen

PlanPremiumCountryRussiaDeviceHuawei MatebookOperating SystemWindows 10 My Question or IssueHow to make a player appear as in the photo, in the right corner? It works with other music platforms, so the issue is in Spotify.

Casual Listener

Plan Premium Country Russia Device Huawei Matebook Operating System Windows 10   My Question or Issue How to make a player appear as in the photo, in the right corner? It works with ot...

themouse1

Casual Listener

1459 Views

2 replies

0 likes

  • 1459 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify randomly pausing following Windows 10 update & Spotify update

Spotify is randomly pausing during playback. I've used the log-out on all devices fix suggested on the forum which does not solve the issue.I'm using an Acer laptop on Windows 10. I've never had the problem until today.

Visitor

Spotify is randomly pausing during playback.  I've used the log-out on all devices fix suggested on the forum which does not solve the issue. I'm using an Acer laptop on Windows 10.  I've ...

Ivan

Spotify Legend

545 Views

1 replies

0 likes

  • 545 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify won't Work

PlanPremiumCountryAustriaDevicePCOperating SystemWindows 10 My Question or IssueMy Spotify won't start the music. I already tried to reinstall i even have my windows up to date, but i can't start the music. I even have the problem on my pc if i watch...

Visitor

Plan Premium Country Austria Device PC Operating System Windows 10   My Question or Issue My Spotify won't start the music. I already tried to reinstall i even have my windows up to da...

Ivan

Spotify Legend

446 Views

1 replies

0 likes

  • 446 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't delete local files

PlanPremiumCountryFranceDeviceAcer Nitro N50-600Operating SystemWindows 10 Family (updated to the last version) My Question or IssueThis problem's here from 2 years and I don't find the solution. I have many local files (as shown on the screen) in my...

Visitor

Plan Premium Country France Device Acer Nitro N50-600 Operating System Windows 10 Family (updated to the last version)   My Question or Issue This problem's here from 2 years and I don...

Ver

Spotify Legend

653 Views

1 replies

0 likes

  • 653 Views
  • 1 replies
  • 0 likes

Superuser Contribution Homepage is bugged

Device info- premium plan;- version: 1.1.44.538.g8057de92 (Microsoft Store version);- o. s. version: 64-bit Windows 10 Home;- screen: 1920x1080 screen scaled in Windows settings by 125%, thus effectively 1536x864 as this website shows https://bestfir...

Regular

Device info - premium plan; - version: 1.1.44.538.g8057de92 (Microsoft Store version); - o. s. version: 64-bit Windows 10 Home; - screen: 1920x1080 screen scaled in Windows settings by 125%,...

Ver

Spotify Legend

528 Views

1 replies

0 likes

black screen
bug
cut
Homepage
Windows 10
  • 528 Views
  • 1 replies
  • 0 likes

Album Display for Artist

My Question or IssueWhen you click on an artist and look for an album, all the songs of that album are displayed. So if you want to find an old album from a band that has a big discography, like Queen, you're going to be scrolling for a while. Album'...

Regular

  My Question or Issue When you click on an artist and look for an album, all the songs of that album are displayed. So if you want to find an old album from a band that has a big discography,...

Billy-J

Spotify Star

618 Views

1 replies

0 likes

album
Albums
display
Layout
  • 618 Views
  • 1 replies
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Superuser Contribution Artists removed from library

PlanPremiumCountryCanada, then USADeviceEvery device I use - primarily Windows Desktop on 2 main PCs, also an iPhoneOperating SystemWindows 8, 10, iOS My Question or IssueArtists who appear as followed on their page do not show up in the artists tab ...

Regular

  Plan Premium Country Canada, then USA Device Every device I use - primarily Windows Desktop on 2 main PCs, also an iPhone Operating System Windows 8, 10, iOS   My Question or Is...

Novy

Moderator

2591 Views

13 replies

1 likes

  • 2591 Views
  • 13 replies
  • 1 likes

Superuser Contribution [BUG][Desktop][Developer] Volume bar jitters if sliding with mouse

Bug report (just found this idea section, though): The volume slider wiggles all around sliding it with the mouse. In the example below, the mouse is constantly pressed and not released.ExampleEnvironment:Spotify 1.1.45.621.gdddebadcWIN 10 64bitExter...

Regular

Bug report (just found this idea section, though):   The volume slider wiggles all around sliding it with the mouse. In the example below, the mouse is constantly pressed and not released. ...

Elena

Moderator

634 Views

1 replies

0 likes

Desktop
Developer
  • 634 Views
  • 1 replies
  • 0 likes