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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Compact Library Layout.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1082 Views
  • 1 replies
  • 4 likes
  • 1082 Views
  • 1 replies
  • 4 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 140293 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 140293 Views
  • 0 replies
  • 26 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 55771 Views
  • 0 replies
  • 33 likes
  • Windows
  • 55771 Views
  • 0 replies
  • 33 likes

Solved!! Not Playing Through External Device (Windows 10) 'Spotify can't play this right now'

PlanPremiumCountryUnited KingdomDeviceHP ElitebookOperating SystemWindows 10 My Question or IssueWhen I try to play any track through my external Soundcard/speakers I get the message: 'Spotify can't play this right now.If you have the file on your co...

  • Casual Listener
  • Plan Premium Country United Kingdom Device HP Elitebook Operating System Windows 10   My Question or Issue When I try to play any track through my external Soundcard/speakers I get the...
  • charo
  • Casual Listener
  • 3808 Views
  • 2 replies
  • 0 likes
  • 3808 Views
  • 2 replies
  • 0 likes

I can not install the application

PlanFreeCountry(Russia)Device(PC)Operating System(Windows My Question or IssueI can't install the app. An error appears. I attach screenshots

  • Visitor
  • Plan Free Country (Russia) Device (PC) Operating System (Windows 😎 My Question or Issue I can't install the app. An error appears. I attach screenshots
  • Billy-J
  • Spotify Star
  • 210 Views
  • 1 replies
  • 0 likes
  • installing spotify
  • 210 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify automatically closes on Windows 10 on my laptop

PlanFreeCountryPhilippinesDeviceAsus VivoBook 15 X540UVOperating SystemWindows 10 My Question or IssueThe Microsoft Store app version of Spotify works fine on my laptop, but when I click the play button to listen to a song, Spotify automatically clos...

  • Newbie
  • Plan Free Country Philippines Device Asus VivoBook 15 X540UV Operating System Windows 10   My Question or Issue The Microsoft Store app version of Spotify works fine on my laptop, but ...
  • Peter
  • Spotify Legend
  • 285 Views
  • 1 replies
  • 0 likes
  • 285 Views
  • 1 replies
  • 0 likes

dell laptop can play spotify website but not downloaded program

I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being able to imput my voice during a screen-record. I b...

  • Casual Listener
  • I had messed around with my audio settings a bit to try to allow my computer to register my earbuds (with microphone capabilites) to have me be able to hear computer-generated sounds while also being...
  • HarshadZade
  • Visitor
  • 1267 Views
  • 2 replies
  • 0 likes
  • 1267 Views
  • 2 replies
  • 0 likes

Superuser Contribution [Win10] Spotify crashes immediately on song playback

PlanPremiumCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueSpotify crashes immediately as soon as a song should be played without any error message.I can launch the program. I can open and edit playlists etc. without issue. I'm a...

  • Regular
  • Plan Premium Country Germany Device PC Operating System Windows 10   My Question or Issue Spotify crashes immediately as soon as a song should be played without any error message. I c...
  • Conne
  • Regular
  • 284 Views
  • 2 replies
  • 0 likes
  • 284 Views
  • 2 replies
  • 0 likes

Can't access Spotify on Laptop

PlanPremiumCountryUKDeviceLaptopOperating SystemWindows 10 My Question or IssueI can't access spotify website on my laptop. Error messages, Chrome:This site can’t be reachedwww.spotify.com refused to connect. Edge: Hmmm… can't reach this pagewww.spot...

  • Casual Listener
  • Plan Premium Country UK Device Laptop Operating System Windows 10   My Question or Issue I can't access spotify website on my laptop.  Error messages,    Chrome:This ...
  • OneByBoo
  • Rising Star 4
  • 553 Views
  • 3 replies
  • 0 likes
  • 553 Views
  • 3 replies
  • 0 likes

Not all Albums are loading

PlanPremiumCountryNew ZealandDeviceHP Pavillion x360 convertible 14-dh0127TUOperating SystemWindows 10My Question or IssueIn my albums menu, I sort albums by artists so I can easily access particular artists' discography. But when I do sort by artist...

  • Visitor
  • Plan Premium Country New Zealand Device HP Pavillion x360 convertible 14-dh0127TU Operating System Windows 10 My Question or Issue In my albums menu, I sort albums by artists so I can easily...
  • 141 Views
  • 0 replies
  • 0 likes
  • 141 Views
  • 0 replies
  • 0 likes

Spotify Download Folder

PlanPremiumCountryUSADeviceHP Desktop i7Operating SystemWindows 10 My Question or IssueI changed the location of the download folder. When I go to that folder, there are 257 folders labeled "00, 0b, 0c, 0d etc". Which folder are my downloaded songs i...

  • Visitor
  •   Plan Premium Country USA Device HP Desktop i7 Operating System Windows 10   My Question or Issue I changed the location of the download folder.  When I go to that folder, ...
  • 168 Views
  • 0 replies
  • 0 likes
  • 168 Views
  • 0 replies
  • 0 likes

windows app keeps downloading music

PlanPremiumCountryNetherlandsDeviceDELL XPS15Operating SystemWindows 10 My Question or IssueEvery now and then I notice my harddrive clogging up with cache data from several apps and I start cleaning it out.At first I suspected it to be cached data s...

  • Music Fan
  • Plan Premium Country Netherlands Device DELL XPS15 Operating System Windows 10   My Question or Issue Every now and then I notice my harddrive clogging up with cache data from several ...
  • ixeldog
  • Visitor
  • 665 Views
  • 6 replies
  • 0 likes
  • 665 Views
  • 6 replies
  • 0 likes

No "Liked Music" in Desktop App

PlanFree/Premium CountryRussia DeviceAcer Aspire A317-54K Operating SystemWindows 10 1909 Hello! I added some music to favourite. After that, I installed the desktop app for Windows. And there's no anything in "Liked Music". I've seen the 'hosts' fil...

  • Visitor
  • Plan Free/Premium   Country Russia   Device Acer Aspire A317-54K   Operating System Windows 10 1909   Hello! I added some music to favourite. After that, I installed...
  • Billy-J
  • Spotify Star
  • 265 Views
  • 1 replies
  • 8 likes
  • 265 Views
  • 1 replies
  • 8 likes

Meus gostos não aparecem no pc player, e trava quando eu tento controlar pelo celular.

My likes don't appear in the PC player, and hangs when I try to control by mobile.PlanPremiumPaísBrasil Dispositivo(Xiaomi Mi 9T Pro)Sistema Operacional(Windows 10) Minha pergunta ou questãoMeus gostos não aparecem no pc player, e trava quando eu ten...

  • Visitor
  • My likes don't appear in the PC player, and hangs when I try to control by mobile. Plan Premium País Brasil   Dispositivo (Xiaomi Mi 9T Pro) Sistema Operacional (Windows 10)   Mi...
  • 179 Views
  • 0 replies
  • 0 likes
  • player
    sincronização
  • 179 Views
  • 0 replies
  • 0 likes

Neither Desktop not Mobile app will allow me to Like a Radio

PlanPremiumCountry DeviceDesktop and Samsung Galaxy Note 10S+Operating SystemWindows 10 and Android 10 My Question or IssueOn both my computer and on my mobile device, I am unable to like a Radio to save it.

  • Visitor
  • Plan Premium Country   Device Desktop and Samsung Galaxy Note 10S+ Operating System Windows 10 and Android 10   My Question or Issue On both my computer and on my mobile device, I...
  • 139 Views
  • 0 replies
  • 0 likes
  • 139 Views
  • 0 replies
  • 0 likes

Link for device selection

Hi, it is very cumbersome to go to the "Menü for Devices" Button. I am looking forward for a LINKED Button for example on Main/Start Menü.

  • Casual Listener
  • Hi, it is very cumbersome to go to the "Menü for Devices" Button. I am looking forward for a LINKED Button for example on Main/Start Menü.        
  • 126 Views
  • 0 replies
  • 0 likes
  • 126 Views
  • 0 replies
  • 0 likes

Superuser Contribution Toolbar Thing is Stuck

Windows 7 My Question or IssueThis green bar isn't working.I tried reinstalling, removing all the Spotify files but it doesn't help.

  • Casual Listener
  • Windows 7   My Question or Issue This green bar isn't working. I tried reinstalling, removing all the Spotify files but it doesn't help.
  • Bariss26
  • Casual Listener
  • 774 Views
  • 6 replies
  • 0 likes
  • 774 Views
  • 6 replies
  • 0 likes

Liked songs playlist is Empty

PlanPremiumCountryIsraelDeviceHP omen 15 LaptopOperating System Windows 10My Question or IssueSo, for some reason when I opened my spotify desktop app earlier today my liked songs list seemed empty, even though I have over 2,400 songs on it and they ...

  • Visitor
  • Plan Premium Country Israel Device HP omen 15 Laptop Operating System  Windows 10 My Question or Issue So, for some reason when I opened my spotify desktop app earlier today my liked so...
  • Emilia_8
  • Community Legend
  • 1238 Views
  • 6 replies
  • 13 likes
  • 1238 Views
  • 6 replies
  • 13 likes

"Favorite music" isn't working

PlanFreeCountryRussiaDevicePCOperating SystemWindows 10My Question or IssueHello. I have been using the application for several hours and encountered an unpleasant problem. The music that I like does not appear in the tab "favorite tracks" (I clicked...

  • Casual Listener
  • Plan Free Country Russia Device PC Operating System Windows 10 My Question or Issue Hello. I have been using the application for several hours and encountered an unpleasant problem. The...
  • notio9
  • Casual Listener
  • 383 Views
  • 4 replies
  • 1 likes
  • 383 Views
  • 4 replies
  • 1 likes

Solved!! Spotify launches at startup regardless of the settings [Windows 10]

PlanFreeCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify launches at startup regardless of the settings. It is disabled both at the Windows 10 Task Manager Startup menu, and within the Spotify app Advanced Settings. However, t...

  • Casual Listener
  • Plan Free Country USA Device PC Operating System Windows 10   My Question or Issue Spotify launches at startup regardless of the settings. It is disabled both at the Windows 10 Task Ma...
  • DonJefe
  • Casual Listener
  • 395 Views
  • 1 replies
  • 0 likes
  • Microsoft Store
    Startup Bug
    Windows 10
  • 395 Views
  • 1 replies
  • 0 likes

Desktop App keeps closing randomly (even after reinstall)

PlanPremiumCountryCzech RepublicOperating SystemWindows 10My Question or IssueHello community, I started having this issue which I have for the first time (Spotify worked for me perfectly for like 2 years). I already tried to reinstall the app, check...

  • Casual Listener
  • Plan Premium Country Czech Republic Operating System Windows 10 My Question or Issue Hello community, I started having this issue which I have for the first time (Spotify worked for me perfect...
  • markus2900
  • Casual Listener
  • 369 Views
  • 1 replies
  • 0 likes
  • Crash
  • 369 Views
  • 1 replies
  • 0 likes

Recently Played : Nothing here yet

Im using Spotify normally recent months but after couple of days my spotify stopped capturing my last played songs.Any Help or solutions for this issue ? Operating System(Windows 10) My Question or Issuemy spotify stopped capturing my last played son...

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  • Newbie
  • Im using Spotify normally recent months but after couple of days my spotify stopped capturing my last played songs.Any Help or solutions for this issue ?   Operating System (Windows 10) &nbs...
  • tier4
  • Visitor
  • 287 Views
  • 1 replies
  • 1 likes
  • 287 Views
  • 1 replies
  • 1 likes

I downloaded a vac and routed it to spotify...

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016, windows 10)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueSo, I started recording videos, gameplay, etc. I can not live without music, so I...

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016, windows 10) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Is...
  • Andy113
  • Casual Listener
  • 610 Views
  • 1 replies
  • 0 likes
  • Tech
  • 610 Views
  • 1 replies
  • 0 likes