Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84240 Views

40 replies

68 likes

  • 84240 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798827 Views

505 replies

64 likes

  • 798827 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24644 Views

26 replies

7 likes

  • 24644 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

  • 3107 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Every song is greyed out

PlanPremiumCountryTurkeyDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)desktopOperating System(iOS 10, Android Oreo, Windows 10,etc.)Windows 10My Question or IssueAfter doing the latest update everything is grayed out saying "this content i...

Casual Listener

  Plan Premium Country Turkey Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) desktop Operating System (iOS 10, Android Oreo, Windows 10,etc.) Windows 10 My Question o...

Mihail

Spotify Legend

3292 Views

5 replies

0 likes

  • 3292 Views
  • 5 replies
  • 0 likes

Superuser Contribution Terrible new desktop UI

When I hit the upgrade link today I was shocked at the result. The new desktop UI is terrible! The playlist is now left aligned with a wiiiide horizontal distance between the info sections, so if I wanna do a quick check to see what date I have on a ...

Music Fan

When I hit the upgrade link today I was shocked at the result. The new desktop UI is terrible! The playlist is now left aligned with a wiiiide horizontal distance between the info sections, so if I w...

CarlosE

Spotify Legend

4607 Views

7 replies

63 likes

  • 4607 Views
  • 7 replies
  • 63 likes

Solved!!Superuser Contribution Spotify continues to fail to launch with GIMP open

PlanPremium - FamilyCountryUKDevice- Operating SystemDesktop, Windows 10 Pro, all updates This is a follow up of my previous issue which was closed as fixed, but this behaviour continues to happen - https://community.spotify.com/t5/Ongoing-Issues/Des...

Regular

Plan Premium - Family Country UK Device- Operating System Desktop, Windows 10 Pro, all updates   This is a follow up of my previous issue which was closed as fixed, but this behaviour con...

Novy

Moderator

772 Views

5 replies

0 likes

  • 772 Views
  • 5 replies
  • 0 likes

Superuser Contribution Non-retractable curtain (interferes)

PlanFreeCountry DevicePCOperating SystemWindows 10 My Question or IssueIn update 1.1.54.592, a curtain appeared (in the free version) and does not go down, there is no advertising there. We can fix this. And in update 1.1.56.595 there is also a curta...

Casual Listener

  Plan Free Country   Device PC Operating System Windows 10   My Question or Issue In update 1.1.54.592, a curtain appeared (in the free version) and does not go down, there...

Eni

Moderator

791 Views

7 replies

0 likes

  • 791 Views
  • 7 replies
  • 0 likes

Superuser Contribution Extremely slow buffering of tracks on desktop app and web player

PlanFree/PremiumCountryPhilippinesOperating SystemWindows 10 1909 My IssueAs stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will suddenly stop and a "can't play current song" error appears. Now, before tell...

Visitor

Plan Free/Premium Country Philippines Operating System Windows 10 1909   My Issue As stated in the title, streaming tracks is extremely slow. Like every 5 seconds or so, music will sud...

Novy

Moderator

4089 Views

5 replies

4 likes

Desktop
Premium
  • 4089 Views
  • 5 replies
  • 4 likes

Superuser Contribution "Show desktop overlay when using media keys" option missing

PlanFreeCountryGermanyDeviceMSI GF63 8RDOperating SystemWindows 10 My Question or IssueHey,for some reason the option "Show desktop overlay when using media keys" is missing meaning I can't deactivate the overlay anylonger which is really annoying. I...

Casual Listener

Plan Free Country Germany Device MSI GF63 8RD Operating System Windows 10   My Question or Issue Hey, for some reason the option "Show desktop overlay when using media keys" is missin...

MStachowicz

Regular

2214 Views

4 replies

1 likes

overlay
problem
Windows 10
  • 2214 Views
  • 4 replies
  • 1 likes

Superuser Contribution Media overlay reappeared, the option to disable it disappeared

PlanPremium CountryFrance (language=French) DeviceAcer Aspire 5 nitro Operating SystemWindows 10 Spotify version1.1.48.625.g1c87c7f7-a My Question or IssueToday the annoying media overlay (name and album pic, possibility to change song) when increasi...

Casual Listener

Plan Premium   Country France (language=French)   Device Acer Aspire 5 nitro   Operating System Windows 10   Spotify version 1.1.48.625.g1c87c7f7-a   My Questi...

MStachowicz

Regular

1622 Views

5 replies

2 likes

  • 1622 Views
  • 5 replies
  • 2 likes

Superuser Contribution Media keys overlay huge problem.

PlanPremiumOperating SystemWindows 10 My Question or Issue"Menu > Edit > Preferences > and scroll down to view Display options.Disable the “show desktop overlay when using media keys” option (turns grey if disabled)." I recently updated my Spotify an...

Casual Listener

  Plan Premium Operating System Windows 10   My Question or Issue "Menu > Edit > Preferences > and scroll down to view Display options.Disable the “show desktop overlay...

MStachowicz

Regular

4094 Views

6 replies

1 likes

  • 4094 Views
  • 6 replies
  • 1 likes

Superuser Contribution Song skips ~50 seconds when switching from iOS to windows using Connect

PlanPremiumCountryGermanyDevice(iPhone 12 to windows PC)Operating System14.3 My Question or IssueEvery time I switch from my phone to my PC using Connect, the song skips forward ~50 seconds, which means I need to restart it every single time.

Casual Listener

Plan Premium Country Germany Device (iPhone 12 to windows PC) Operating System 14.3   My Question or Issue Every time I switch from my phone to my PC using Connect, the song skips forw...

Jeremy

Spotify Legend

350 Views

1 replies

0 likes

  • 350 Views
  • 1 replies
  • 0 likes

Superuser Contribution Local files gone since the latest update

Hello! I've noticed that the "Local files" menu on the left has disappeared after the latest update. Where is it now? Or is it gone forever?

Casual Listener

Hello! I've noticed that the "Local files" menu on the left has disappeared after the latest update. Where is it now? Or is it gone forever?

Jeremy

Spotify Legend

1931 Views

7 replies

5 likes

  • 1931 Views
  • 7 replies
  • 5 likes

Superuser Contribution Lastest update reverted to only 50 songs in a queue and can't easily be resorted

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10 My Question or IssueAfter an update a week or so ago, I can now only have 50 songs display in my queue (an issue that was fixed years ago), and I can't easily drag the songs to re...

Casual Listener

Plan Premium Country United States Device Desktop Operating System Windows 10   My Question or Issue After an update a week or so ago, I can now only have 50 songs display in my queue ...

Ver

Spotify Legend

1688 Views

6 replies

13 likes

50 queue
drag and drop
queue
  • 1688 Views
  • 6 replies
  • 13 likes

Solved!! Spotify can't play this right now...

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueI am getting the error "Spotify can't play this right now. If you have the file on your computer you can import it" when trying to use the desktop app on my PC. So far I have...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue I am getting the error "Spotify can't play this right now. If you have the file on your computer y...

Mister_Wrecked

Casual Listener

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

Superuser Contribution The play/pause key on my keyboard is no longer working with spotify if I have spotify on the backgro

PlanFreeCountryMexicoDeviceAsus pcOperating SystemWindows 10 My Question or IssueThe play/pause key on my keyboard is no longer working with spotify if I have spotify on the backgroundThis used to work before the update of course.It does work sometim...

Newbie

  Plan Free Country Mexico Device Asus pc Operating System Windows 10   My Question or Issue The play/pause key on my keyboard is no longer working with spotify if I have spot...

Mihail

Spotify Legend

1353 Views

1 replies

0 likes

  • 1353 Views
  • 1 replies
  • 0 likes

Solved!! Spotify window's top right Minimize-maximize-Close buttons dispalyed at wrong place

PlanPremiumCountryHungaryDevicedesktop PC, Radeon HD7790, 3840x2160@30Hz, ver 18.2.1Operating SystemWin7 Ulti,64bit, Hungarian My Question or Issue When Windows7 boots up, Close-Min-Max buttons displayed at wrong position. When I move Spotify window,...

Casual Listener

Plan Premium Country Hungary Device desktop PC, Radeon HD7790, 3840x2160@30Hz, ver 18.2.1 Operating System Win7 Ulti,64bit, Hungarian   My Question or Issue  When Windows7 boots u...

naylor83

Newbie

10009 Views

5 replies

5 likes

  • 10009 Views
  • 5 replies
  • 5 likes

Superuser Contribution Black screen windows 10 and fails to uninstall

PlanPremiumCountryItalyDeviceLenovoOperating SystemWindows 10 My Question or IssueHi all,i've already read about the black screen issue on the other topics and tried everything indicated but the problem on my PC seems that couldn't be solved!Another ...

Casual Listener

Plan Premium Country Italy Device Lenovo Operating System Windows 10   My Question or Issue Hi all, i've already read about the black screen issue on the other topics and tried everyt...

Ver

Spotify Legend

907 Views

5 replies

0 likes

  • 907 Views
  • 5 replies
  • 0 likes

Superuser Contribution I cannot find anymore my listening history under the "My library" section of the menu

PlanPremiumCountryItalyDeviceWindows pcOperating SystemWindows 10 My Question or IssueAfter the last update I cannot see or find any longer the album listening history in the "my library" menu section. How it's possible to access it now?

Casual Listener

Plan Premium Country Italy Device Windows pc Operating System Windows 10   My Question or Issue After the last update I cannot see or find any longer the album listening history in the...

Mihail

Spotify Legend

583 Views

3 replies

0 likes

  • 583 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Adding family member issue

PlanPremium FamilyCountryGermanyDevicePCOperating SystemWindows 10 My Question or IssueThere might be an issue adding an eleven year old child to Premium Family. After invitation, he cannot register as he is deemed to young. The iOS "Kids" app is for...

Casual Listener

Plan Premium Family Country Germany Device PC Operating System Windows 10   My Question or Issue There might be an issue adding an eleven year old child to Premium Family. After invita...

Jeremy

Spotify Legend

997 Views

5 replies

0 likes

  • 997 Views
  • 5 replies
  • 0 likes

Rest in peace sweet prince

Edit: Accidentally edited old post. Read comment below. RIP good old "new client". Last week the "Peak Spotify Client™", version 0.8.5 if you don't remember, stopped breathing. Many features had stopped working over the years, a slow death. Most cruc...

Gig Goer

...yepBcWJR2wEZaCXTwF81o   Farewell note: Old thread that was closed: https://community.spotify.com/t5/forums/v3_1/forumtopicpage/board-id/desktop_windows/page/1/thread-id/12263

mnsc

Gig Goer

711 Views

1 replies

0 likes

eulogy
  • 711 Views
  • 1 replies
  • 0 likes

Solved!! Music Glitching Every few minutes

PlanPremiumCountry AustraliaDevicePCOperating SystemWindows 7 My Question or Issue About a month ago, I had to reinstall spotify on my Computer as it became very unresponsive, it would take several minutes to load and I couldnt search for artists or ...

Casual Listener

  Plan Premium Country  Australia Device PC Operating System Windows 7   My Question or Issue  About a month ago, I had to reinstall spotify on my Computer as it became...

shanedeether

Roadie

4334 Views

7 replies

0 likes

  • 4334 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Radio starts with most recent song played

PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueWhat I've noticed is that after playing a song from search, specifically a single (only song in the "album") - radio starts playing when the song finishes, which is fine, ...

Casual Listener

Plan Premium Country Canada Device PC Operating System Windows 10   My Question or Issue What I've noticed is that after playing a song from search, specifically a single (only song in...

Novy

Moderator

547 Views

1 replies

0 likes

bug
  • 547 Views
  • 1 replies
  • 0 likes