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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • 24 likes
  • Mac
    Windows
  • 135260 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Spotify No Longer Working

PlanFreeCountryUnited StatesDeviceChromebookOperating SystemDell My Question or IssueI have been using Spotify for years and I have never really had an troubles with it besides a few times where it's glitched out and I've gotten it fixed pretty quick...

  • Casual Listener
  • Plan Free Country United States Device Chromebook Operating System Dell   My Question or Issue I have been using Spotify for years and I have never really had an troubles with it besid...
  • Emilia_8
  • Spotify Star
  • 505 Views
  • 3 replies
  • 1 likes
  • 505 Views
  • 3 replies
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Spotify not scrobbling Album Artists on Local Files songs correctly

Operating SystemWindows 10 My Question or IssueI think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I try to scrobble a Local Files song from my playlist, e.g: "I MIS...

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  • Visitor
  • Operating System Windows 10   My Question or Issue I think this issue is specifically linked to Local Files songs. First, I'll describe the problem, then I'll explain why I think so. When I ...
  • 523 Views
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  • 2 likes
  • album artist
    album artists
    scrobble
    scrobbles
    scrobbling
    tag
    Tags
  • 523 Views
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Solved!!Superuser Contribution Better options

PlanPremiumCountryEUDevicePCOperating SystemWindows 10 My Question or IssueI was wondering if they're going to add subtitles to songs. I'd really love that and am thinking about going for example to apple music (they have subtitles to nearly every so...

  • Newbie
  • Plan Premium Country EU Device PC Operating System Windows 10   My Question or Issue I was wondering if they're going to add subtitles to songs. I'd really love that and am thinking ab...
  • Ivan
  • Spotify Legend
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify can’t be opened on windows 10

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(Windows 10) My Question or IssueWhen I want to open the Spotify App from the store, it won’t open me the normal user interface. But in the taskmanager I...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (Windows 10)   My Question or Issue When I want to open the Spotify App fro...
  • Ivan
  • Spotify Legend
  • 267 Views
  • 1 replies
  • 1 likes
  • 267 Views
  • 1 replies
  • 1 likes

Superuser Contribution No Songs on First Time Launch After Windows 10 Startup

PlanPremiumCountryIndonesiaDeviceHP ProBook 440 G3 (i5 6th Gen, 16GB RAM, HDD)Operating SystemWindows 10 Pro (64 Bit) My Question or IssueFirst time launch desktop Spotify app got an issue where no songs on the list wherever I click (playlist, songs,...

  • Visitor
  • Plan Premium Country Indonesia Device HP ProBook 440 G3 (i5 6th Gen, 16GB RAM, HDD) Operating System Windows 10 Pro (64 Bit)   My Question or Issue First time launch desktop Spotify ap...
  • Mario
  • Spotify Legend
  • 303 Views
  • 1 replies
  • 0 likes
  • Error
    no songs
  • 303 Views
  • 1 replies
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Superuser Contribution Settings are different for main account

PlanPremiumCountryUnited StatesDeviceAsus LaptopOperating SystemWindows 10 My Question or IssueSince the recent Spotify update for mobile, on my laptop my display is acting like it's a tablet. I can't sort playlists by artist, date added, title, etc....

  • Visitor
  • Plan Premium Country United States Device Asus Laptop Operating System Windows 10   My Question or Issue Since the recent Spotify update for mobile, on my laptop my display is acting l...
  • Mario
  • Spotify Legend
  • 183 Views
  • 1 replies
  • 0 likes
  • 183 Views
  • 1 replies
  • 0 likes

Friend Activity Completely Missing

PlanPremiumCountryUnited StatesDeviceAsus LaptopOperating SystemWindows 10My Question or IssueThe Friend Activity part on the desktop app after I updated to the new spotify home is totally gone. I tried reinstalling and it's still not there. My accou...

  • Visitor
  • Plan Premium Country United States Device Asus Laptop Operating System Windows 10 My Question or Issue The Friend Activity part on the desktop app after I updated to the new spotify home is ...
  • Emilia_8
  • Spotify Star
  • 223 Views
  • 1 replies
  • 2 likes
  • 223 Views
  • 1 replies
  • 2 likes

Diasable Media keys

I like to watch Netflix and listening to Spotify while playing games. If i try to use the "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my media keys. Is there a way to do that?

  • Visitor
  • I like to watch Netflix and listening to Spotify while playing games. If i try to use the  "break" button it always switches from Netflix to Spotify . I want Spotify to stop reacting to my medi...
  • 268 Views
  • 0 replies
  • 0 likes
  • media keys
  • 268 Views
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Superuser Contribution Can no longer use Spotify on my Windows laptop

PlanPremiumCountryUK DeviceDell laptopOperating SystemWindows 10Version 1809OS Build 17763.292All updates installed up to 09/02/2019 My Question or Issue I went to use Spotify on my laptop yesterday to find that it no longer works. Having checked a f...

  • Casual Listener
  • Plan Premium Country UK  Device Dell laptop Operating System Windows 10 Version 1809 OS Build 17763.292 All updates installed up to 09/02/2019   My Question or Issue  I we...
  • GeeksAdvice
  • Regular
  • 817 Views
  • 6 replies
  • 0 likes
  • 817 Views
  • 6 replies
  • 0 likes

My songs keep being switched out for music I have never heard of before...

PlanPremium userCountryCanada DeviceHappens most frequently on my laptop (browser - not app) and then less so on my phoneOperating SystemWindows ten and Android respectively. My Question or IssueMusic will randomly stop playing and be switched over t...

  • Casual Listener
  • Plan Premium user Country Canada   Device Happens most frequently on my laptop (browser - not app) and then less so on my phone Operating System Windows ten and Android respectively. &n...
  • KoleBerzenji
  • Casual Listener
  • 269 Views
  • 2 replies
  • 2 likes
  • 269 Views
  • 2 replies
  • 2 likes

Superuser Contribution Date appears cropped in Portuguese (language) at podcasts' profiles

PlanPremium CountryBrazil Operating SystemWindows 10 My Problem/SuggestionIn portuguese language (Brazil), at podcasts' profiles, the date appears cropped. If you scroll down to see older episodes, you can't identify the year they were released.I sug...

  • Newbie
  • Plan Premium   Country Brazil   Operating System Windows 10   My Problem/Suggestion In portuguese language (Brazil), at podcasts' profiles, the date appears cropped. If you s...
  • Alkyama
  • Visitor
  • 312 Views
  • 2 replies
  • 0 likes
  • 312 Views
  • 2 replies
  • 0 likes

Why can't I find a certain user, even though I could just one day ago?

I searched it up on Monday and listened to the playlists made by the user for two days, but now I can't do it anymore. It seemed like it was connected to her Facebook account. I think this might have happened; It was pure coincidence and she simply t...

  • Visitor
  • I searched it up on Monday and listened to the playlists made by the user for two days, but now I can't do it anymore. It seemed like it was connected to her Facebook account.   I think this m...
  • 326 Views
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  • 326 Views
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Superuser Contribution Song play for 5 seconds then stop and start again, over and over

PlanPremiumCountryCanadaDeviceHP Spectre x360Operating SystemWindows 10 My Question or IssueI had been listening to an album straight through with no problems and then suddenly the next song started and then stopped after 5 seconds, and then continue...

  • Visitor
  • Plan Premium Country Canada Device HP Spectre x360 Operating System Windows 10   My Question or Issue I had been listening to an album straight through with no problems and then sudden...
  • Ivan
  • Spotify Legend
  • 176 Views
  • 1 replies
  • 0 likes
  • 176 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can't control volume or ongoing song

PlanFree/PremiumCountry Devicewindows 7 spotify applicationOperating SystemWindows 7 My Question or Issuei actually change my ongoing songs but i cant volume up its locked on half maybe it has lock unlock buttons? help ty

  • Visitor
  •   Plan Free/Premium Country   Device windows 7 spotify application Operating System Windows 7   My Question or Issue i actually change my ongoing songs but i cant volume up ...
  • Ivan
  • Spotify Legend
  • 203 Views
  • 1 replies
  • 0 likes
  • 203 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked song sorting doesn't properly persist

When I open liked songs, sort by album, close spotify, and reopen spotify, my liked songs appear in the correct order, but when I try to play them, they play in the order as if they were not sorted by album, so they are only visually sorted when spot...

  • Visitor
  • When I open liked songs, sort by album, close spotify, and reopen spotify, my liked songs appear in the correct order, but when I try to play them, they play in the order as if they were not sorted b...
  • Ivan
  • Spotify Legend
  • 241 Views
  • 1 replies
  • 0 likes
  • 241 Views
  • 1 replies
  • 0 likes

Superuser Contribution Friend Activity

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueMy friend activity feed only shows 2 of the people I follow, all the other people shown before disappeared completely today, even though I still follow all of them. Already trie...

  • Visitor
  • Plan Premium Country Portugal Operating System Windows 10   My Question or Issue My friend activity feed only shows 2 of the people I follow, all the other people shown before disappeare...
  • Ivan
  • Spotify Legend
  • 235 Views
  • 2 replies
  • 3 likes
  • 235 Views
  • 2 replies
  • 3 likes

Superuser Contribution Nearby devices not showing

Devices connected to the same Spotify account is not listedPlanPremiumCountrySwedenDevicePC and AndroidOperating SystemAndroid 9, Windows 10 Enterprise My Question or IssueOn my Android phone I can see all nearby devices like chrome cast adapters and...

  • Regular
  • Devices connected to the same Spotify account is not listed Plan Premium Country Sweden Device PC and Android Operating System Android 9, Windows 10 Enterprise   My Question or Issue ...
  • CrazyD
  • Regular
  • 736 Views
  • 2 replies
  • 1 likes
  • 736 Views
  • 2 replies
  • 1 likes

Superuser Contribution Problem with Spotify Connect

Hi Guys,Im From Germany, but maby some of you can Help me?I have a Spotify Premium Account, and i use The Connect feature with my Speakers at Home allot over Wifi. With my Phone it works without any Problems but my PC wont find the Speakers.It worked...

  • Newbie
  • Hi Guys, Im From Germany, but maby some of you can Help me? I have a Spotify Premium Account, and i use The Connect feature with my Speakers at Home allot over Wifi.   With my Phone it works...
  • Ivan
  • Spotify Legend
  • 1487 Views
  • 1 replies
  • 0 likes
  • 1487 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Songs added to Playlist Counter / Top-List

In previous spotify versions there were counters behind playlist names on the left side, which showed how many songs were added since i last visited this playlist. Is there some kind of option to enable this again in the newest spotify version? In ol...

  • Casual Listener
  • In previous spotify versions there were counters behind playlist names on the left side, which showed how many songs were added since i last visited this playlist. Is there some kind of option to ena...
  • MaverFlavor
  • Casual Listener
  • 262 Views
  • 2 replies
  • 0 likes
  • 262 Views
  • 2 replies
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How to clear my queue?

PlanPremiumCountryUnited StatesDeviceDesktopOperating SystemWindows 10My Question or IssueHow would I clear my queue without playing every single song then just 20 more being added?

  • Casual Listener
  • Plan Premium Country United States Device Desktop Operating System Windows 10 My Question or Issue How would I clear my queue without playing every single song then just 20 more being added?
  • tommmy
  • Casual Listener
  • 433 Views
  • 2 replies
  • 0 likes
  • 433 Views
  • 2 replies
  • 0 likes