Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Why would you get rid of the ability to search your own library? I've always just added songs to my liked songs. I am no unable to search for a song in my library (over 3000 songs). This is a huge regression. I am not paying for an app that doesn't a...
Why would you get rid of the ability to search your own library? I've always just added songs to my liked songs. I am no unable to search for a song in my library (over 3000 songs). This is a huge re...
562 Views
0 replies
5 likes
PlanPremiumCountrySwitzerlandDeviceLaptop, Google Pixel 3aOperating SystemAndroid Windows 10 My Question or IssueI am listening on Laptop for work. Then i make a break and go outside and listening with my mobilephone. Stop playing on Mobilephone. Wak...
Plan Premium Country Switzerland Device Laptop, Google Pixel 3a Operating System Android Windows 10 My Question or Issue I am listening on Laptop for work. Then i make a break ...
Spotify Legend
546 Views
3 replies
0 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI use Spotify since 2014 and this is absolutely the worst design ever. Almost every shortcut on sidebar is deleted. We're unable to scroll through all artists songs. Album...
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue I use Spotify since 2014 and this is absolutely the worst design ever. Almost every shortcut on...
Spotify Legend
786 Views
2 replies
7 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI just installed a fresh copy of Windows 10 and immediately went to install Spotify as one does. Whenever I go to change my volume while Spotify is running now, an ...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I just installed a fresh copy of Windows 10 and immediately went to install Spotify as o...
Spotify Legend
13344 Views
14 replies
7 likes
PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueIn the older version prior to the major new update, my playlists, content and song information would flow towards the other end of the screen for my 32:9 a...
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 My Question or Issue In the older version prior to the major new update, my playlists, conte...
Moderator
890 Views
3 replies
1 likes
Spotify keeps saying I am Offline when I am Online! How do I fix this, please?
Spotify keeps saying I am Offline when I am Online! How do I fix this, please?
451 Views
0 replies
0 likes
The "Friend Activity" tab in the desktop app for Spotify is currently only displaying three of my ten friends, with the oldest activity being 8 hours. I was previously able to see the activity of all my friends within the last week or so, but it is n...
The "Friend Activity" tab in the desktop app for Spotify is currently only displaying three of my ten friends, with the oldest activity being 8 hours. I was previously able to see the activity of all...
Moderator
872 Views
4 replies
3 likes
PlanPremium CountryGermany DevicePC Operating SystemWindows 10 My Question or IssueWhen adding songs to a playlist there used to be a helpful option to only add the songs that aren't already there. In the new update however the duplicate songs just g...
Plan Premium Country Germany Device PC Operating System Windows 10 My Question or Issue When adding songs to a playlist there used to be a helpful option to o...
Casual Listener
663 Views
2 replies
5 likes
PlanPremiumCountryHong Kong DeviceDesktop Operating SystemWindows 10 My Question or IssueAll my previous search history is lost after today's auto-update on desktop. Is there a way to recover them? I use the search history as a list for artist/ album...
Plan Premium Country Hong Kong Device Desktop Operating System Windows 10 My Question or Issue All my previous search history is lost after today's auto-update on...
Moderator
653 Views
1 replies
3 likes
PlanPremiumCountryCzech RepublicDevicePCOperating SystemWindows 10 My Question or IssueIf the player is not playing any music, function "Add to Playlist - New playlist" is not interactive. Repro steps:1) Stop player and Pick random album.2) Click Thr...
Plan Premium Country Czech Republic Device PC Operating System Windows 10 My Question or Issue If the player is not playing any music, function "Add to Playlist - New playlist" is no...
Moderator
399 Views
1 replies
0 likes
PlanPremiumCountryAUDeviceWindows PCOperating SystemWindows 10In artist view, new layout makes it impossible to view songs of artist without selecting a particular album.No list view available. Only tiles.Also still can not sort search results so no ...
Plan Premium Country AU Device Windows PC Operating System Windows 10 In artist view, new layout makes it impossible to view songs of artist without selecting a particular album. No list vie...
Moderator
878 Views
1 replies
8 likes
Hey folk,since the new update (Windows) - I cant access all the songs by simply scrolling down. I hope that this is .. just a bug, or something? Usually I would just click on an artist, it would lead me to its page and I could see the list of all son...
Hey folk, since the new update (Windows) - I cant access all the songs by simply scrolling down. I hope that this is .. just a bug, or something? Usually I would just click on an artist, it would le...
Casual Listener
1171 Views
4 replies
9 likes
PlanPremiumCountrySpainDeviceComputerOperating SystemWindows 10 Those of us who work with playlists, it helped us a lot that in the profiles of the artists we have in our playlists, the tab "Discovered in X playlist" appeared. It was a very useful to...
Plan Premium Country Spain Device Computer Operating System Windows 10 Those of us who work with playlists, it helped us a lot that in the profiles of the artists we have in our playl...
Regular
543 Views
2 replies
0 likes
It's not really an important detail, but when I look at a song on my playlist, the song length is 1:13 but when I play the song, it says the song length is 1:12. I took a screenshot of the specific song just in case.
It's not really an important detail, but when I look at a song on my playlist, the song length is 1:13 but when I play the song, it says the song length is 1:12. I took a s...
Moderator
1998 Views
9 replies
1 likes
PlanFree/PremiumCountryINDONESIADevicePCOperating SystemWindows 10 My Question or IssueMy spotify is still on the old UI, I knew this from my brother's pc, he has the new UI version
Plan Free/Premium Country INDONESIA Device PC Operating System Windows 10 My Question or Issue My spotify is still on the old UI, I knew this from my brother's pc, he has the new UI ...
Regular
960 Views
4 replies
0 likes
After the newest update the media buttons on the keyboard and mouse has stopped working when Spotify is not the main application.So I.E, I turn on spotify and put some music on, start a game, and while in the game I can't Play/Pause or Previous/Forwa...
After the newest update the media buttons on the keyboard and mouse has stopped working when Spotify is not the main application. So I.E, I turn on spotify and put some music on, start a game, and...
Spotify Legend
428 Views
1 replies
0 likes
Hello Spotify Team, Thank you for the latest UI update. I'm using Spotify on a large (27") display in a separate "desktop" in full-screen mode so I can easily access it with just one button. Previously the song information was easy to read and nicely...
Hello Spotify Team, Thank you for the latest UI update. I'm using Spotify on a large (27") display in a separate "desktop" in full-screen mode so I can easily access it with just one button....
Casual Listener
569 Views
2 replies
5 likes
This is really bothering me. Today I added a new Album to my local files- not only did I have a lot of problems getting all the songs on there (There were 3 songs missing, and i retried at least 4 times, deleting and ripping the disc again etc. I als...
This is really bothering me. Today I added a new Album to my local files- not only did I have a lot of problems getting all the songs on there (There were 3 songs missing, and i retried at least 4 ti...
Regular
1057 Views
1 replies
0 likes
PlanFree Country : No Matter Device(PC) Operating System(Windows 10) My Question or Issue I have an issue with new features of updated Spotify.First, this is an option that was previously only available for Spotify Premium users, I previously used it...
Plan Free Country : No Matter Device (PC) Operating System (Windows 10) My Question or Issue I have an issue with new features of updated Spotify. ...
Spotify Legend
508 Views
3 replies
0 likes
It now takes me so long to move one song to the top of my playlist. The track list order management is bugged. When I select every track above the track I'm trying to move up, it doesn't select everything. Updates should increase Functionality. What ...
It now takes me so long to move one song to the top of my playlist. The track list order management is bugged. When I select every track above the track I'm trying to move up, it doesn't select every...
Spotify Star
581 Views
1 replies
7 likes
