Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50421 Views
77 replies
27 likes

50421 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
2 weeks ago
rednblu
Roadie
76088 Views
271 replies
21 likes

76088 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5341 Views
1 replies
6 likes

5341 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145487 Views
0 replies
26 likes
Mac
Windows

145487 Views
0 replies
26 likes

Superuser Contribution Songs do not play

PlanPremiumCountryUnited StatesDeviceCustom PCOperating SystemWindows 10 My Question or IssueWhenever I try to play a song/playlist/album it seems to skip through a few songs without playing anything and then stops and gives me an error message sayin...

LinkolnGG
Newbie
Plan Premium Country United States Device Custom PC Operating System Windows 10 My Question or Issue Whenever I try to play a song/playlist/album it seems to skip through a few songs...
2021-01-02 5:18:49 AM
2021-01-03 8:37:30 AM
Ver
Spotify Legend
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

Solved!!Superuser Contribution local storage

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueSo after the UI changed for desktop app, where are the local storage settings? they are gone.i want to know where are my downloaded songs. and i want to change the destination.

xeffio
Newbie
Plan Premium Device PC Operating System Windows 10 My Question or Issue So after the UI changed for desktop app, where are the local storage settings? they are gone. i want to know wh...
2020-12-18 2:04:46 AM
2021-01-02 3:53:06 PM
qdlaty
Visitor
747 Views
3 replies
1 likes

747 Views
3 replies
1 likes

Superuser Contribution The Spotify application is not responding.

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueWhy Device, Operating System is required for this board desktop_windows?On startup there is a pop-up ...

SmartManoj
Regular
...evice, Operating System is required for this board desktop_windows? On startup there is a pop-up "The Spotify application is not responding" when spotify is in startup
2021-01-01 1:46:35 PM
2021-01-02 1:54:56 PM
Jeremy
Spotify Legend
522 Views
1 replies
0 likes

522 Views
1 replies
0 likes

Solved!!Superuser Contribution Playlist cover issues

Hey guy’s, I’m having problems trying to update playlist covers just now. The images I’m using are all j-pegs and nowhere near the 4mb size limit. Keeps saying failed to save playlist changes. Please try again. Can you help with this? Thanks, Jonatha...

Gidyin
Community Legend
Hey guy’s, I’m having problems trying to update playlist covers just now. The images I’m using are all j-pegs and nowhere near the 4mb size limit. Keeps saying failed to save playlist change...
2020-12-31 6:42:40 PM
2021-01-02 11:12:44 AM
Jeremy
Spotify Legend
693 Views
5 replies
0 likes

693 Views
5 replies
0 likes

Superuser Contribution "Spotify can't play this right now. If you have the file on your computer you can import it." Help

PlanPremiumCountryCanadaDeviceWindows DesktopOperating SystemWindows My Question or Issueokay so when I press play on any of my songs, they will not play and will automatically skip. now I have looked into this issue for awhile and this only started ...

stallingbox
Newbie
Plan Premium Country Canada Device Windows Desktop Operating System Windows My Question or Issue okay so when I press play on any of my songs, they will not play and will automatical...
2020-12-31 12:10:40 AM
2021-01-02 10:40:40 AM
Jeremy
Spotify Legend
395 Views
1 replies
1 likes

395 Views
1 replies
1 likes

Superuser Contribution Spotify on PC Buggy

PlanFree/Premium CountryUnited KingdomDeviceWindows 10 DesktopOperating SystemWindows 10 Pro My Question or IssueSpotify from either the windows store and direct download from Spotify is buggy, when playing there’s a delay before the music starts, at...

user-removed
Visitor
Plan Free/Premium Country United Kingdom Device Windows 10 Desktop Operating System Windows 10 Pro My Question or Issue Spotify from either the windows store and direct downloa...
2020-12-29 12:50:02 AM
2021-01-02 10:04:24 AM
Jeremy
Spotify Legend
1012 Views
3 replies
0 likes
Freezing
Spotify Buggy

1012 Views
3 replies
0 likes

Superuser Contribution Spotify permalocked in offline mode

PlanPremium(Family)CountryUSADeviceCustom built PCOperating SystemWindows 10 My Question or IssueSpotify never goes back online, despite having the "Offline mode" box unticked in the top left, and reinstalling the app several times. I nuked the appda...

KyleIsDork
Casual Listener
Plan Premium(Family) Country USA Device Custom built PC Operating System Windows 10 My Question or Issue Spotify never goes back online, despite having the "Offline mode" box unticke...
2020-12-29 5:50:53 PM
2021-01-02 10:02:14 AM
Jeremy
Spotify Legend
538 Views
3 replies
0 likes

538 Views
3 replies
0 likes

Superuser Contribution Spotify keeps automatically switching music to some playlist I've never listened to

PlanPremium (valid to 08.01.2020)CountryPolandDevice(PC, Huawei P30 Pro)Operating System(Windows 10, Android 11) Hello, From today I have a strange problem with Spotify on all devices (Desktop app, Web app, Mobile app). If I play music from my playli...

piotr286
Visitor
Plan Premium (valid to 08.01.2020) Country Poland Device (PC, Huawei P30 Pro) Operating System (Windows 10, Android 11) Hello, From today I have a strange problem with Spotif...
2020-12-28 10:28:03 AM
2021-01-02 9:46:47 AM
Jeremy
Spotify Legend
1492 Views
4 replies
1 likes

1492 Views
4 replies
1 likes

Superuser Contribution I can't stop Spotify

When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music. PlanDuoCountryUSADeviceDesktopOperating SystemWindows 10 (Version 10.0.18363 Build 18363) Spotify Version 1.1.46.916.g...

thetinynova
Casual Listener
When I click pause inside of Spotify it only lasts for twenty seconds, then it un-pauses. Every. Time. It won't stop playing music. Plan Duo Country USA Device Desktop Operatin...
2020-11-21 4:21:59 AM
2021-01-02 3:01:33 AM
thetinynova
Casual Listener
623 Views
2 replies
1 likes

623 Views
2 replies
1 likes

Superuser Contribution Spotify will not autoplay

PlanFreeCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemWindows 10 My Question or IssueHello,I am trying to listen to a new album, and it will not autoplay at all. A friend of mine, trying to listen to the same album ...

mdgeekern
Visitor
Plan Free Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System Windows 10 My Question or Issue Hello, I am trying to listen to a new album, and...
2020-12-23 11:50:11 PM
2021-01-01 2:45:19 PM
CriticalMass
Casual Listener
435 Views
2 replies
0 likes

435 Views
2 replies
0 likes

Superuser Contribution Windows 10, Spotify can't play this right now.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 Spotify can't play this right now. If you have the file..... etc. seen 200 posts on this already and I have tried everything there is on the face of planet except the one thing that may fix it. ...

user-removed
Visitor
Plan Premium Country USA Device PC Operating System Windows 10 Spotify can't play this right now. If you have the file..... etc. seen 200 posts on this already and I have tried everyt...
2019-05-03 5:33:45 PM
2020-12-31 9:19:00 PM
CarlosE
Moderator
1738 Views
7 replies
1 likes
Windows 10

1738 Views
7 replies
1 likes

Superuser Contribution Error 50 while install on windows 7

Ok, so I downloaded spotify to reinstall it, as it stopped working. First I got a windows error, that terminated the program. Then I couldn't uninstall it, as I got another windows error.Then I tried to download it and reinstall it, but I got error 5...

Tieske_sommers
Regular
Ok, so I downloaded spotify to reinstall it, as it stopped working. First I got a windows error, that terminated the program. Then I couldn't uninstall it, as I got another windows error. T...
2020-12-29 2:54:23 PM
2020-12-31 6:00:26 PM
Novy
Moderator
864 Views
9 replies
0 likes

864 Views
9 replies
0 likes

Superuser Contribution Problem with Russian font - Проблема с русским шрифтом

Hi, names of Russian songs are shown with illegal characters. How I can resolve it?Названия песен отображаются в Spotify неправильным шрифтом и не читаются. Что делать? PlanFreeCountryRussiaDeviceDesktop PC Operating SystemWindows 10 x64 My Question ...

gedonis
Music Fan
Hi, names of Russian songs are shown with illegal characters. How I can resolve it? Названия песен отображаются в Spotify неправильным шрифтом и не читаются. Что делать? Plan Free Country...
2020-12-25 9:24:32 PM
2020-12-31 3:55:59 PM
gedonis
Music Fan
1359 Views
12 replies
0 likes

1359 Views
12 replies
0 likes

Superuser Contribution Spotify crashes after few minutes playing on Windows 10 when cache is on a custom location

PlanPremiumCountryBrazilDeviceDell G5 Operating System Windows 10 My Question or IssueMy Spotify is crashing unexpectedly with no error messages or popups when I changed the cache to a custom location. My default location is at C:\Users\Lucas\AppData...

lucascoelhof
Newbie
Plan Premium Country Brazil Device Dell G5 Operating System Windows 10 My Question or Issue My Spotify is crashing unexpectedly with no error messages or popups w...
2020-12-30 11:29:16 AM
2020-12-31 11:42:56 AM
Jeremy
Spotify Legend
345 Views
1 replies
0 likes

345 Views
1 replies
0 likes

Superuser Contribution Microsoft App Force Closing Itself

PlanStudent PremiumCountryUSADeviceLenovo Yoga C640Operating SystemWindows 10 My Question or IssueMy App keeps force closing itself, and I don't know how to make it stop. I have a US Student Premium account, and have had my Spotify Account since like...

ssfille
Casual Listener
Plan Student Premium Country USA Device Lenovo Yoga C640 Operating System Windows 10 My Question or Issue My App keeps force closing itself, and I don't know how to make it stop.&nbs...
2020-12-30 10:07:32 AM
2020-12-31 10:12:22 AM
Jeremy
Spotify Legend
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Solved!! [Desktop] Artist "About" page photo scroll buttons not working

PlanPremiumCountryUSADeviceDesktopOperating SystemWindows 10Version1.1.48.625.g1c87c7f7 My Question or IssueWhenever you go into the Artist's About page and enlarge one picture (by clicking on it), the previous and next buttons don't seem to change t...

Rysal5
Newbie
Plan Premium Country USA Device Desktop Operating System Windows 10 Version 1.1.48.625.g1c87c7f7 My Question or Issue Whenever you go into the Artist's About page and enlarge one p...
2020-12-31 4:16:20 AM
2020-12-31 4:42:23 AM
AdamDamon
Spotify Star
326 Views
1 replies
1 likes

326 Views
1 replies
1 likes

Very annoying UI window control bug

DevicePCOperating SystemWindows 10 ProI've been experiencing a weird bug with the window controls on the upper right corner (close, expand, minimize), where it'll randomly expand that section and starts to cover other parts of the application entirel...

Justify
Regular
Device PC Operating System Windows 10 Pro I've been experiencing a weird bug with the window controls on the upper right corner (close, expand, minimize), where it'll randomly expand that sec...
2020-12-30 11:44:22 PM
2020-12-31 1:13:58 AM
dinomight
Spotify Star
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Superuser Contribution Don't want Turkish Music on my Browse tab

For a few weeks there are only Turkish Playlists,Turkish New Artsist etc. in my browse, overview, charts, new releases. I'm from Turkey but I don't want them entirely, I think its made because of my location but how could I disable Turkish stuff and ...

yalki
Casual Listener
For a few weeks there are only Turkish Playlists,Turkish New Artsist etc. in my browse, overview, charts, new releases. I'm from Turkey but I don't want them entirely, I think its made be...
2017-05-22 12:10:13 PM
2020-12-30 2:45:17 PM
lzfan
Visitor
1705 Views
8 replies
1 likes

1705 Views
8 replies
1 likes

Solved!!Superuser Contribution [Desktop] Album art of current song disappeared on desktop player

So the most recent update jacked with a lot of key features. Among them was the album art display (and sizing) that was available for whatever song you were currently playing. See image for what's missing. These little functionality grabs are like sl...

robert_joy
Gig Goer
So the most recent update jacked with a lot of key features. Among them was the album art display (and sizing) that was available for whatever song you were currently playing. See imag...
2020-12-21 11:04:33 PM
2020-12-30 7:30:49 AM
robert_joy
Gig Goer
593 Views
2 replies
0 likes
Desktop

593 Views
2 replies
0 likes

[Desktop][Connect] Do not remote pause when sleeping

Often I'll play music on my smartphone and remote control it from the Spotify client on my laptop. Then sometimes I want to close my laptop (putting it in sleep) and continue playback on my mobile. Problem is that the Spotify desktop client sends a p...

jansgeorge
Newbie
Often I'll play music on my smartphone and remote control it from the Spotify client on my laptop. Then sometimes I want to close my laptop (putting it in sleep) and continue playback on my mobile. P...
2020-12-29 9:46:54 PM
198 Views
0 replies
0 likes
Connect
Desktop

198 Views
0 replies
0 likes

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