Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
yesterday
LukaMatsunoki
Visitor
43814 Views
76 replies
26 likes

43814 Views
76 replies
26 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
a week ago
cour10e22
Regular
71232 Views
268 replies
21 likes

71232 Views
268 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5012 Views
1 replies
6 likes

5012 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145032 Views
0 replies
26 likes
Mac
Windows

145032 Views
0 replies
26 likes

Superuser Contribution Pasting song URIs not working

PlanPremiumCountry DeviceWindows computerOperating SystemWindows 10 I am using the desktop Spotify program downloaded from here: https://www.spotify.com/us/download/windows/b/ My Question or IssueI am trying to remove duplicates from a very large pla...

Mctucker
Regular
Plan Premium Country Device Windows computer Operating System Windows 10 I am using the desktop Spotify program downloaded from here: https://www.spotify.com/us/download/w...
2020-12-13 10:48:44 AM
2020-12-16 9:26:11 AM
Mihail
Spotify Legend
914 Views
8 replies
0 likes

914 Views
8 replies
0 likes

Superuser Contribution Spotify playing random songs

PlanPremiumCountryPortugalOperating SystemWindows 10 My Question or IssueToday Spotify started playing random songs on the desktop app, I thought the account had been compromised so I changed the password and forced log out on all devices.Once I logg...

AryaWolf19
Visitor
Plan Premium Country Portugal Operating System Windows 10 My Question or Issue Today Spotify started playing random songs on the desktop app, I thought the account had been compromised...
2020-12-14 10:29:53 AM
2020-12-16 8:59:00 AM
Ivan
Spotify Legend
284 Views
1 replies
0 likes
Desktop
errors

284 Views
1 replies
0 likes

Superuser Contribution "New Desktop Experience" How to Find Clean Album Version

Last month I received the awful "New Desktop Experience" upgrade. Among the many missing or broken features, I am no longer able to find clean versions of albums. Previous versions of the desktop app you were able to find these by doing the following...

kcwebbah
Regular
Last month I received the awful "New Desktop Experience" upgrade. Among the many missing or broken features, I am no longer able to find clean versions of albums. Previous versions of the...
2020-12-11 7:08:05 PM
2020-12-16 8:42:27 AM
Jeremy
Spotify Legend
948 Views
4 replies
2 likes

948 Views
4 replies
2 likes

Superuser Contribution Test topic

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

h1triage
Casual Listener
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue
2020-12-11 12:58:22 PM
2020-12-15 11:04:12 PM
h1triage
Casual Listener
656 Views
3 replies
1 likes

656 Views
3 replies
1 likes

Superuser Contribution Date show incomplete on podcasts, in app for windows 10

PlanPremiumCountry BrazilDeviceDesktop appOperating SystemWindows 10 My Question or Issue I'm having trouble viewing the full date podcast episodes. The date appears incomplete, and I can only see the day and the month, the year appears incomplete, e...

pedrofumegallli
Casual Listener
Plan Premium Country Brazil Device Desktop app Operating System Windows 10 My Question or Issue I'm having trouble viewing the full date podcast episodes. The date appear...
2019-02-13 1:53:19 PM
2020-12-15 10:12:47 PM
Eni
Moderator
891 Views
7 replies
1 likes

891 Views
7 replies
1 likes

Chrome is eating my Media Key inputs, cannot control Spotify using media keys

I'm on Windows 10. Normally, my media keys on my keyboard (e.g. play, pause, skip) control spotify just fine. But while I have Chrome open, these media keys do nothing to control spotify. When I press them, nothing happens. I've researched this issue...

jd1991
Visitor
I'm on Windows 10. Normally, my media keys on my keyboard (e.g. play, pause, skip) control spotify just fine. But while I have Chrome open, these media keys do nothing to control spotify....
2020-05-22 4:29:23 PM
2020-12-15 6:03:46 PM
parpie
Casual Listener
1040 Views
1 replies
1 likes

1040 Views
1 replies
1 likes

[Desktop] Audio Device Selection for Podcasts DOES NOT WORK

I can listen to podcasts via spotify if they are played through my Alexa. I cannot listen to the audio if I play it through my varied audio output devices connected to my computer. This isn't a problem for music, only podcasts. I am thinking it has s...

nautbot
Visitor
I can listen to podcasts via spotify if they are played through my Alexa. I cannot listen to the audio if I play it through my varied audio output devices connected to my computer. This isn't a probl...
2020-12-15 5:55:03 PM
119 Views
0 replies
0 likes
Desktop

119 Views
0 replies
0 likes

Superuser Contribution Spotify local files album art duplicating

Plan: Premium Country: Canada Device: ThinkPad x390 Operating System: Windows 10 My Question or Issue:So I was using tagscanner to put album art on my local files, and when I loaded the files into spotify there was a problem: files with the same arti...

화사예쁘다
Newbie
Plan: Premium Country: Canada Device: ThinkPad x390 Operating System: Windows 10 My Question or Issue: So I was using tagscanner to put album ...
2020-12-14 7:07:14 AM
2020-12-15 4:30:11 PM
Alex
Spotify Legend
411 Views
1 replies
0 likes

411 Views
1 replies
0 likes

Format of album links

PlanPremiumCountryGermanyDeviceDesktop PCOperating SystemWindows 10 Pro My Question or IssueI use the Spotify desktop app. When I copy an album link to the Windows clipboard, it used to have the format "spotify:album:(...)", so that using this link l...

tomriddle
Gig Goer
Plan Premium Country Germany Device Desktop PC Operating System Windows 10 Pro My Question or Issue I use the Spotify desktop app. When I copy an album link to the Windows clipboard,...
2020-12-13 8:08:32 AM
2020-12-15 4:18:18 PM
tomriddle
Gig Goer
769 Views
5 replies
0 likes

769 Views
5 replies
0 likes

Superuser Contribution Spotify sound lowers with other sounds

I've had this issue for a little while now, it's not my control panel sound settings, all are set to no exclusive control, and no dimming of any kind. never found a spotify setting for this. communications is set to do nothing every time a person tal...

Bradster2214
Casual Listener
I've had this issue for a little while now, it's not my control panel sound settings, all are set to no exclusive control, and no dimming of any kind. never found a spotify setting for this. communic...
2020-12-14 3:19:04 AM
2020-12-15 4:11:31 PM
Alex
Spotify Legend
468 Views
1 replies
0 likes

468 Views
1 replies
0 likes

Superuser Contribution Spotify Desktop Not Recognizing Any Local Files

PlanPremiumCountryUSA DeviceHP PavilionOperating SystemWindows 10 My Question or IssueHello,I have a new computer. Spotify will not recognize any of my local files on the desktop version, which are only about a dozen at this point.Here's what I've tr...

Youreausername
Casual Listener
Plan Premium Country USA Device HP Pavilion Operating System Windows 10 My Question or Issue Hello, I have a new computer. Spotify will not recognize any of my local files o...
2020-12-13 3:47:10 PM
2020-12-15 2:58:34 PM
Mihail
Spotify Legend
1164 Views
3 replies
0 likes

1164 Views
3 replies
0 likes

Superuser Contribution Podcast Video Data Usage

Operating SystemWindows 10 My Question or IssueOne JRE podcast has used approximately up to 10-12.5 GB of data in 3 hours after streaming a single episode from the desktop app. This is quite excessive. Why is there not an option to disable video play...

Pička
Regular
Operating System Windows 10 My Question or Issue One JRE podcast has used approximately up to 10-12.5 GB of data in 3 hours after streaming a single episode from the desktop app. This is q...
2020-09-02 1:06:19 PM
2020-12-15 2:35:11 PM
Dlampie
Casual Listener
3141 Views
2 replies
4 likes

3141 Views
2 replies
4 likes

Superuser Contribution Export Playlist Info to Excel

I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times? USAFamily PlanDesktop Windows 7

Funicello
Visitor
I have managed to put song titles and artists to an Excel chart. However, it did not include the song times. Is there a way to get export the times? USA Family Plan Desktop Windows ...
2020-12-13 9:11:02 PM
2020-12-15 12:39:49 PM
Alex
Spotify Legend
4156 Views
1 replies
0 likes

4156 Views
1 replies
0 likes

Superuser Contribution WiFi connection problems

PlanPremiumCountryScotland DeviceDell laptopOperating SystemWindows 10 My Question or Issue

Jaxster61
Visitor
Plan Premium Country Scotland Device Dell laptop Operating System Windows 10 My Question or Issue
2020-12-13 6:47:08 PM
2020-12-15 12:35:11 PM
Alex
Spotify Legend
210 Views
1 replies
0 likes

210 Views
1 replies
0 likes

Superuser Contribution My spotify is randomly pausing every couple of seconds to every few minutes.

I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged into so the only places that I'm currently logged int...

Lagodog5
Newbie
I tried uninstalling and reinstalling spotify and it still randomly paused. I also tried using the web browser and it randomly paused there as well. I also disconnected all places that I've logged in...
2020-12-11 2:55:14 PM
2020-12-15 11:41:40 AM
Alex
Spotify Legend
704 Views
4 replies
1 likes
pausing randomly
Troubleshooting

704 Views
4 replies
1 likes

Superuser Contribution Wrapped Comparison

Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listened this year compared to other years). I am unable ...

firebuff101
Roadie
Not sure if this is the correct forum, so I apologize if it isn't. I remember in years past being able to compare the current year's stats with previous years' stats (i.e. how many minutes you listen...
2020-12-12 8:47:41 PM
2020-12-15 9:37:40 AM
Alex
Spotify Legend
466 Views
1 replies
0 likes

466 Views
1 replies
0 likes

Superuser Contribution Queue

So I don't really know how to ask a question or write on here, but my queue keeps getting deleted lately, on my laptop and on my phone. It is annoying. Anyone know what I can do to solve this problem?

mrsmollyjones
Visitor
So I don't really know how to ask a question or write on here, but my queue keeps getting deleted lately, on my laptop and on my phone. It is annoying. Anyone know what I can do to solve this problem?
2020-12-10 12:14:43 AM
2020-12-15 8:52:51 AM
Ivan
Spotify Legend
300 Views
1 replies
0 likes

300 Views
1 replies
0 likes

Superuser Contribution Web app won't open

Whenever I try to open up the web app it tells me there's a serve errorI have already cleared my cache and tried every browser on my computer and an incognito window with no successI cannot download or use the app currently because of some issues on ...

hzlllllllllllll
Casual Listener
Whenever I try to open up the web app it tells me there's a serve error I have already cleared my cache and tried every browser on my computer and an incognito window with no success I cannot down...
2020-12-12 3:32:45 AM
2020-12-15 8:36:03 AM
Ivan
Spotify Legend
321 Views
3 replies
0 likes

321 Views
3 replies
0 likes

Superuser Contribution Multiple tracks from Avantasia's 'Angel of Babylon' have track crossover

PlanPremiumCountryUKDevicePCOperating SystemWindows 10My Question or IssueThe album 'Angel of Babylon' by Avantasia doesn't seem to be divided up correctly, with multiple tracks featuring snippets of the next track in the album seconds before they en...

RaptureAwaits
Newbie
Plan Premium Country UK Device PC Operating System Windows 10 My Question or Issue The album 'Angel of Babylon' by Avantasia doesn't seem to be divided up correctly, with multiple tracks fea...
2019-02-01 10:31:35 PM
2020-12-14 2:42:05 PM
Alex
Spotify Legend
2038 Views
8 replies
2 likes

2038 Views
8 replies
2 likes

Superuser Contribution Local Files Issues - Need Help adding / deleting

PlanPremiumCountryUSA DeviceLenovo IdeaPad 10th GenOperating SystemWindows 10 My Question or IssueI just got a new laptop - I'm looking to keep things clean this go around as my music was a mess on my last device. I'm trying to add one new album on L...

cptnmarv
Casual Listener
Plan Premium Country USA Device Lenovo IdeaPad 10th Gen Operating System Windows 10 My Question or Issue I just got a new laptop - I'm looking to keep things clean th...
2020-12-06 4:40:36 PM
2020-12-14 12:55:49 PM
Alex
Spotify Legend
600 Views
5 replies
0 likes

600 Views
5 replies
0 likes

Spotify Community

Help categories

Account & Payment

Using Spotify

Listen Everywhere

Desktop (Windows)

Forum Posts