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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83030 Views

40 replies

68 likes

  • 83030 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

787825 Views

503 replies

64 likes

  • 787825 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21713 Views

22 replies

6 likes

  • 21713 Views
  • 22 replies
  • 6 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2981 Views

0 replies

4 likes

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Solved!!Superuser Contribution Song length mismatch

It's not really an important detail, but when I look at a song on my playlist, the song length is 1:13 but when I play the song, it says the song length is 1:12. I took a screenshot of the specific song just in case.

Regular

It's not really an important detail, but when I look at a song on my playlist, the song length is 1:13 but when I play the song, it says the song length is 1:12.      I took a s...

Novy

Moderator

2091 Views

9 replies

1 likes

  • 2091 Views
  • 9 replies
  • 1 likes

Superuser Contribution MY spotify PC app is not updated to the latest UI

PlanFree/PremiumCountryINDONESIADevicePCOperating SystemWindows 10 My Question or IssueMy spotify is still on the old UI, I knew this from my brother's pc, he has the new UI version

Casual Listener

Plan Free/Premium Country INDONESIA Device PC Operating System Windows 10   My Question or Issue My spotify is still on the old UI, I knew this from my brother's pc, he has the new UI ...

rlzed

Regular

976 Views

4 replies

0 likes

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  • 4 replies
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Superuser Contribution Desktop Updated - Media Buttnos not working anymore.

After the newest update the media buttons on the keyboard and mouse has stopped working when Spotify is not the main application.So I.E, I turn on spotify and put some music on, start a game, and while in the game I can't Play/Pause or Previous/Forwa...

Casual Listener

After the newest update the media buttons on the keyboard and mouse has stopped working when Spotify is not the main application. So I.E, I turn on spotify and put some music on, start a game, and...

Jeremy

Spotify Legend

436 Views

1 replies

0 likes

buttons
media
  • 436 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Playlists] Fix layout on large desktop displays

Hello Spotify Team, Thank you for the latest UI update. I'm using Spotify on a large (27") display in a separate "desktop" in full-screen mode so I can easily access it with just one button. Previously the song information was easy to read and nicely...

Casual Listener

Hello Spotify Team,   Thank you for the latest UI update. I'm using Spotify on a large (27") display in a separate "desktop" in full-screen mode so I can easily access it with just one button....

solarsailer

Casual Listener

584 Views

2 replies

5 likes

Desktop
Playlists
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  • 2 replies
  • 5 likes

My Local Files Duration is Saying Wrong Time?

This is really bothering me. Today I added a new Album to my local files- not only did I have a lot of problems getting all the songs on there (There were 3 songs missing, and i retried at least 4 times, deleting and ripping the disc again etc. I als...

Casual Listener

This is really bothering me. Today I added a new Album to my local files- not only did I have a lot of problems getting all the songs on there (There were 3 songs missing, and i retried at least 4 ti...

XEnderFaceX

Regular

1092 Views

1 replies

0 likes

Windows
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Superuser Contribution Some issues of new update

PlanFree Country : No Matter Device(PC) Operating System(Windows 10) My Question or Issue I have an issue with new features of updated Spotify.First, this is an option that was previously only available for Spotify Premium users, I previously used it...

Casual Listener

Plan Free   Country : No Matter   Device (PC)   Operating System (Windows 10)   My Question or Issue   I have an issue with new features of updated Spotify. ...

Mihail

Spotify Legend

526 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

How to move songs to the top!!!!!!!!! New update.

It now takes me so long to move one song to the top of my playlist. The track list order management is bugged. When I select every track above the track I'm trying to move up, it doesn't select everything. Updates should increase Functionality. What ...

Regular

It now takes me so long to move one song to the top of my playlist. The track list order management is bugged. When I select every track above the track I'm trying to move up, it doesn't select every...

Billy-J

Spotify Star

590 Views

1 replies

7 likes

bug
Track order
  • 590 Views
  • 1 replies
  • 7 likes

Superuser Contribution Multiple problems with latest update: no guard against multiple songs in playlists and more

PlanFree/PremiumDeviceHP ElitebookOperating SystemWindows 10 My Question or IssueJust got the latest auto-update on PC desktop app. Major changes in how things are displayed. I don't like it and it causes me some problems: 1) There is no warning agai...

Casual Listener

Plan Free/Premium Device HP Elitebook Operating System Windows 10   My Question or Issue Just got the latest auto-update on PC desktop app. Major changes in how things are displayed. I d...

Eni

Moderator

555 Views

1 replies

7 likes

  • 555 Views
  • 1 replies
  • 7 likes

Superuser Contribution Spotify keeps pausing randomly every couple of minutes

PlanPremiumCountryUSA DeviceDesktop PCOperating SystemWindows 10 My Question or IssueSo this afternoon, Spotify started randomly pausing on its own after a couple of minutes. Never been an issue before and now can't even get through a whole song with...

Newbie

  Plan Premium Country USA   Device Desktop PC Operating System Windows 10   My Question or Issue So this afternoon, Spotify started randomly pausing on its own after a cou...

CarlosE

Spotify Legend

550 Views

1 replies

0 likes

  • 550 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop] Allow USB adapters to play songs on PC

Ok so I recently bought a pair of JBL Quantum headphones and the normal aux cord and the USB adapter works just fine on my PC. However when I went to use Spotify using the USB adapter it would not play. I did some fiddling around and googled some pos...

Visitor

Ok so I recently bought a pair of JBL Quantum headphones and the normal aux cord and the USB adapter works just fine on my PC. However when I went to use Spotify using the USB adapter it would not pl...

Opportunist

Roadie

1336 Views

2 replies

0 likes

Desktop
  • 1336 Views
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Superuser Contribution Spotify drops connection on and off, Mac and PC.

PlanPremiumCountry SwedenDevice(iPhone 12, Windows desktop, Macbook Air, Macbook Pro 2012)Operating System(Windows 10, OSX Big Sur) My Question or IssueI don't know if this problem occurs regularly with others, but every time I listen to Spotify for ...

Visitor

Plan Premium Country Sweden Device (iPhone 12, Windows desktop, Macbook Air, Macbook Pro 2012) Operating System (Windows 10, OSX Big Sur)   My Question or Issue I don't know if this pro...

Eni

Moderator

627 Views

1 replies

0 likes

  • 627 Views
  • 1 replies
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Superuser Contribution Stop adding me on playlists

PlanFreeCountryCanadaOperating SystemWindows 10 My Question or IssueHi, Spotify is keeping adding me to playlists I don't care about.It make me have dificulty finding the playlists that I followed by choice.

Regular

Plan Free Country Canada Operating System Windows 10   My Question or Issue Hi, Spotify is keeping adding me to playlists I don't care about.It make me have dificulty finding the playlis...

CarlosE

Spotify Legend

683 Views

3 replies

0 likes

  • 683 Views
  • 3 replies
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Superuser Contribution No se ha podido encontrar esta pagina

Operating SystemWindows 10 My Question or IssueCada vez que abro spotify me dice "No se ha podido encontrar esta pagina", como si no tuviese conexión, pero en cuanto entro en una carpeta o recargo ya vuelve a ir bien. Solo da el problema al inicio. N...

Visitor

Operating System Windows 10   My Question or Issue Cada vez que abro spotify me dice "No se ha podido encontrar esta pagina", como si no tuviese conexión, pero en cuanto entro en una carpeta...

Ronald00

Newbie

2806 Views

3 replies

3 likes

  • 2806 Views
  • 3 replies
  • 3 likes

Superuser Contribution Authentication code is not received to mobile when "REMEMBER ME" is checked while login

PlanFreeCountryIndiaDeviceDell LaptopOperating SystemWindows 10 My Question or IssueUnable to select Remember me while login using Mobile number.When I click on "REMEMBER ME" checkbox while login using Mobile number, I am not receiving the 6-digit co...

Casual Listener

Plan Free Country India Device Dell Laptop Operating System Windows 10   My Question or Issue Unable to select Remember me while login using Mobile number. When I click on "REMEMBER M...

CarlosE

Spotify Legend

1289 Views

3 replies

0 likes

  • 1289 Views
  • 3 replies
  • 0 likes

Local Files Area Not Clear on Latest Update

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueHi there; I may be an **bleep** and just not seeing where local files are on the latest Spotify update, but when I updated, the new UI just doesn't show local files on t...

Visitor

Plan Free Country USA Device Windows PC Operating System Windows 10   My Question or Issue Hi there; I may be an **bleep** and just not seeing where local files are on the latest Spoti...

user-removed

Not applicable

944 Views

2 replies

0 likes

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Superuser Contribution Can't access saved songs based on artist since update.

PlanPremiumOperating SystemWindows 10 My Question or IssueSince the update I am no longer able to access my saved songs from one particular artist. I DO NOT want to go to my liked songs and search for the artist name, that is a totally unnecessary ex...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Since the update I am no longer able to access my saved songs from one particular artist. I DO NOT want to go to my liked so...

Eni

Moderator

1094 Views

3 replies

6 likes

Update
  • 1094 Views
  • 3 replies
  • 6 likes

Superuser Contribution Recently Played missing from Home page

PlanPremiumCountryUKDeviceWindows desktop app, Mac OS desktop app, web interfaceOperating SystemWindows 10My Question or IssueThe "Recently played" section is missing under the Home page. It's been confirmed to me that is should still be there: https...

Regular

Plan Premium Country UK Device Windows desktop app, Mac OS desktop app, web interface Operating System Windows 10 My Question or Issue The "Recently played" section is missing under the Home...

GrayJackel

Newbie

4665 Views

12 replies

2 likes

bug
recent update
Recently Played
  • 4665 Views
  • 12 replies
  • 2 likes

[Desktop][Playlists] Deleting large numbers of songs fails to delete all of them

If you: Select more than about 200 songs in a playlistDelete them (via right-click)Only the first approximately 100-200 of the songs actually delete. The remainder of them are still there, but no longer selected. I am not sure of the exact numbers, b...

Music Fan

If you:   Select more than about 200 songs in a playlist Delete them (via right-click) Only the first approximately 100-200 of the songs actually delete. The remainder of them are still th...

320 Views

0 replies

2 likes

Desktop
Playlists
  • 320 Views
  • 0 replies
  • 2 likes

Solved!! New Update difficulties

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or IssueI made my Spotify accound around a year ago on my phone and when I got a new laptop last summer I installed the app there as well and everything worked fine. However, I...

Visitor

Plan Free Country USA Device Dell laptop Operating System Windows 10   My Question or Issue I made my Spotify accound around a year ago on my phone and when I got a new laptop last sum...

Sebasty

Community Legend

555 Views

1 replies

0 likes

  • 555 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search function gone haywire

PlanPremiumCountryUKDevicePC and AndroidOperating System My Question or IssueFor the last 18 hours or so the search engine has become markedly less useful. It throws up all kinds of content I didn't ask for and that doesn't fit with my search terms.E...

Casual Listener

Plan Premium Country UK Device PC and Android Operating System     My Question or Issue For the last 18 hours or so the search engine has become markedly less useful. It throws up...

Alex

Spotify Legend

695 Views

2 replies

0 likes

  • 695 Views
  • 2 replies
  • 0 likes