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Keeps changing from "This Computer" for audio, to "Listening on Web Player" - of which I cannot hear

Keeps changing from "This Computer" for audio, to "Listening on Web Player" - of which I cannot hear

My Question or Issue

Using my desktop computer, I can hear Spotify on "Listening on this computer", but after 5-10seconds, it jumps to "Listening On Web Player (Chrome)" of which I have no sound. I keep changing it back to "This computer", but it keeps jumping back. Does anyone know how to keep it on the selection I want? Thanks in advance. 

Reply
1 Reply

Hello @ellisbrenton,

 

Welcome to the Community!

 

This rather sounds as if someone else might be using your account at the same time as you and that is why your playback keeps switching to another device. Head over here to secure your account or follow the steps to reach out to our support team so that they can assist you further.

 

Hope you find this info useful. Give us a shout in case you still need help.

XeniaModerator
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