Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Latest windows app update is broken

Latest windows app update is broken

Avatar of Matty01
Regular
2021-04-30 06:13 PM

Yesterday spotify was running fine but the update I got today seems to just crash the app after a few minutes of use. I've followed all the solutions in other threads but nothing worked. Please revert the latest update.

0 Likes
Reply
3 Replies

Avatar of MauriceMV
Spotify Star
Spotify Star
2021-04-30 09:26 PM

Hey @Matty01, 

 

Which steps have you tried on your own? It could be that something got messed up while updating the app. Have you tried a clean reinstall?

 

After deleting the client, make sure there are no files left in C:\Users\USERNAME\AppData\Roaming\Spotify before installing it again!

 

MauriceMVRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Avatar of Matty01
Regular
2021-05-01 02:53 AM

Cleaned the folder out after uninstalling and reinstalled, still crashes.

0 Likes

Avatar of MauriceMV
Spotify Star
Spotify Star
2021-05-02 01:29 AM

What version of Windows (10) are you running?

MauriceMVRock Star 7
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
0 Likes

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

Staff
ModeratorStaff / Moderator/ 3 years ago in Social & Random
Read more