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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84522 Views

40 replies

68 likes

  • 84522 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800686 Views

505 replies

64 likes

  • 800686 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

25114 Views

26 replies

7 likes

  • 25114 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3131 Views

0 replies

4 likes

  • 3131 Views
  • 0 replies
  • 4 likes

Superuser Contribution No se ha podido encontrar esta pagina

Operating SystemWindows 10 My Question or IssueCada vez que abro spotify me dice "No se ha podido encontrar esta pagina", como si no tuviese conexión, pero en cuanto entro en una carpeta o recargo ya vuelve a ir bien. Solo da el problema al inicio. N...

Visitor

Operating System Windows 10   My Question or Issue Cada vez que abro spotify me dice "No se ha podido encontrar esta pagina", como si no tuviese conexión, pero en cuanto entro en una carpeta...

Ronald00

Newbie

2820 Views

3 replies

3 likes

  • 2820 Views
  • 3 replies
  • 3 likes

Superuser Contribution Authentication code is not received to mobile when "REMEMBER ME" is checked while login

PlanFreeCountryIndiaDeviceDell LaptopOperating SystemWindows 10 My Question or IssueUnable to select Remember me while login using Mobile number.When I click on "REMEMBER ME" checkbox while login using Mobile number, I am not receiving the 6-digit co...

Casual Listener

Plan Free Country India Device Dell Laptop Operating System Windows 10   My Question or Issue Unable to select Remember me while login using Mobile number. When I click on "REMEMBER M...

CarlosE

Spotify Legend

1303 Views

3 replies

0 likes

  • 1303 Views
  • 3 replies
  • 0 likes

Local Files Area Not Clear on Latest Update

PlanFreeCountryUSADeviceWindows PCOperating SystemWindows 10 My Question or IssueHi there; I may be an **bleep** and just not seeing where local files are on the latest Spotify update, but when I updated, the new UI just doesn't show local files on t...

Visitor

Plan Free Country USA Device Windows PC Operating System Windows 10   My Question or Issue Hi there; I may be an **bleep** and just not seeing where local files are on the latest Spoti...

user-removed

Not applicable

948 Views

2 replies

0 likes

  • 948 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't access saved songs based on artist since update.

PlanPremiumOperating SystemWindows 10 My Question or IssueSince the update I am no longer able to access my saved songs from one particular artist. I DO NOT want to go to my liked songs and search for the artist name, that is a totally unnecessary ex...

Visitor

Plan Premium Operating System Windows 10   My Question or Issue Since the update I am no longer able to access my saved songs from one particular artist. I DO NOT want to go to my liked so...

Eni

Moderator

1100 Views

3 replies

6 likes

Update
  • 1100 Views
  • 3 replies
  • 6 likes

Superuser Contribution Recently Played missing from Home page

PlanPremiumCountryUKDeviceWindows desktop app, Mac OS desktop app, web interfaceOperating SystemWindows 10My Question or IssueThe "Recently played" section is missing under the Home page. It's been confirmed to me that is should still be there: https...

Regular

Plan Premium Country UK Device Windows desktop app, Mac OS desktop app, web interface Operating System Windows 10 My Question or Issue The "Recently played" section is missing under the Home...

GrayJackel

Newbie

4690 Views

12 replies

2 likes

bug
recent update
Recently Played
  • 4690 Views
  • 12 replies
  • 2 likes

[Desktop][Playlists] Deleting large numbers of songs fails to delete all of them

If you: Select more than about 200 songs in a playlistDelete them (via right-click)Only the first approximately 100-200 of the songs actually delete. The remainder of them are still there, but no longer selected. I am not sure of the exact numbers, b...

Music Fan

If you:   Select more than about 200 songs in a playlist Delete them (via right-click) Only the first approximately 100-200 of the songs actually delete. The remainder of them are still th...

333 Views

0 replies

2 likes

Desktop
Playlists
  • 333 Views
  • 0 replies
  • 2 likes

Solved!! New Update difficulties

PlanFreeCountryUSADeviceDell laptopOperating SystemWindows 10 My Question or IssueI made my Spotify accound around a year ago on my phone and when I got a new laptop last summer I installed the app there as well and everything worked fine. However, I...

Visitor

Plan Free Country USA Device Dell laptop Operating System Windows 10   My Question or Issue I made my Spotify accound around a year ago on my phone and when I got a new laptop last sum...

Sebasty

Community Legend

564 Views

1 replies

0 likes

  • 564 Views
  • 1 replies
  • 0 likes

Superuser Contribution Search function gone haywire

PlanPremiumCountryUKDevicePC and AndroidOperating System My Question or IssueFor the last 18 hours or so the search engine has become markedly less useful. It throws up all kinds of content I didn't ask for and that doesn't fit with my search terms.E...

Casual Listener

Plan Premium Country UK Device PC and Android Operating System     My Question or Issue For the last 18 hours or so the search engine has become markedly less useful. It throws up...

Alex

Spotify Legend

711 Views

2 replies

0 likes

  • 711 Views
  • 2 replies
  • 0 likes

Superuser Contribution New design

Hi,The new Spotify design popped up yesterday with no warning whatsoever. 'Suppose it has to OK. That said, navigating is now very shaky and slow, and quite frustrating to be honest. Really hope it is being addressed and fixed.

Regular

Hi, The new Spotify design popped up yesterday with no warning whatsoever. 'Suppose it has to OK. That said, navigating is now very shaky and slow, and quite frustrating to be honest. Really hope it...

Alex

Spotify Legend

454 Views

1 replies

1 likes

  • 454 Views
  • 1 replies
  • 1 likes

Search Bar is no longer visible at top

PlanPremiumCountry DevicePC 2560x1440Operating SystemWindows 10 My Question or Issue I can no longer see the search bar at the top of the screen. Instead, I have to click search to display it. Surely this isn't intentional? That would seriously degra...

Casual Listener

Plan Premium Country   Device PC 2560x1440 Operating System Windows 10   My Question or Issue   I can no longer see the search bar at the top of the screen. Instead, I have ...

Hurricaneport

Newbie

1083 Views

2 replies

4 likes

  • 1083 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Windows Uygulamasında Eski Arayüze Geçmek İstiyorum

Merhabalar,Arkadaşlarım Windows'ta eski arayüzü kullanırken benim hesabım ise yeni arayüze geçti. Ayrıca şunu farkettim; arkadaşımın hesabına kendi bilgisayarımdan girince eski arayüzle karşılaşıyorum fakat kendi hesabımda yeni arayüzü görmekteyim. L...

Newbie

Merhabalar, Arkadaşlarım Windows'ta eski arayüzü kullanırken benim hesabım ise yeni arayüze geçti. Ayrıca şunu farkettim; arkadaşımın hesabına kendi bilgisayarımdan girince eski arayüzle karşılaşıyo...

Mihail

Spotify Legend

880 Views

1 replies

0 likes

  • 880 Views
  • 1 replies
  • 0 likes

Superuser Contribution Names are Hashses?

PlanPremiumCountryUSADeviceSurface Book 2Operating SystemWindows 10 My Question or IssueIf you look in the above picture, some of my friends (who have real names) are being displayed as what appears to be their unique identifiers on the backend.

Visitor

Plan Premium Country USA Device Surface Book 2 Operating System Windows 10     My Question or Issue If you look in the above picture, some of my friends (who have real names)...

Eni

Moderator

485 Views

1 replies

0 likes

  • 485 Views
  • 1 replies
  • 0 likes

Superuser Contribution Playlist order changing at random

PlanPremiumCountryUK DeviceDesktop PCOperating SystemWindows 10 My Question or IssueMy personal playlists are changing at random when I alter them. If I move songs I have recently added to playlists, or I delete a song (or songs), some songs will mov...

Casual Listener

  Plan Premium Country UK   Device Desktop PC Operating System Windows 10   My Question or Issue My personal playlists are changing at random when I alter them.   If...

CarlosE

Spotify Legend

1554 Views

2 replies

1 likes

  • 1554 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Searching for a song within a playlist locks queue to search results

PlanPremiumCountryRomaniaDeviceDesktopOperating SystemWindows 10 ProMy Question or IssueAfter the new interface update, I noticed that when I search for a song within a playlist and play it, subsequent songs are only played from within those search r...

Visitor

Plan Premium Country Romania Device Desktop Operating System Windows 10 Pro My Question or Issue After the new interface update, I noticed that when I search for a song within a playlist a...

CarlosE

Spotify Legend

1083 Views

1 replies

1 likes

Desktop (Windows)
Search Playlist
  • 1083 Views
  • 1 replies
  • 1 likes

where is the local files?

My desktop Spotify has just got an update. And I'm having trouble locating my local files in the new look.

Regular

My desktop Spotify has just got an update. And I'm having trouble locating my local files in the new look.

h13nl3

Regular

773 Views

3 replies

0 likes

  • 773 Views
  • 3 replies
  • 0 likes

Spotify keeps pausing and says "Can't play current song"

PlanPremiumCountryUnited KingdomDevicePCOperating SystemWindows 10 64 Bit My Question or IssueI recently re-installed Windows 10, and ever since then, Spotify will randomly pause, and sometimes resume when playing music back. All of my devices have t...

Regular

Plan Premium Country United Kingdom Device PC Operating System Windows 10 64 Bit   My Question or Issue I recently re-installed Windows 10, and ever since then, Spotify will randomly p...

Sebasty

Community Legend

703 Views

1 replies

0 likes

  • 703 Views
  • 1 replies
  • 0 likes

Blank screen on Windows App

Hi I'm getting a blank screen when I try to launch Spotify on Windows. I've tried installing it from the website and from the Microsoft Store. I've tried turning Hardware Acceleration off and back on. I also tried launching from Run using the followi...

Casual Listener

Hi I'm getting a blank screen when I try to launch Spotify on Windows. I've tried installing it from the website and from the Microsoft Store. I've tried turning Hardware Acceleration off and back on...

324 Views

0 replies

0 likes

  • 324 Views
  • 0 replies
  • 0 likes

Superuser Contribution Troubleshooting Windows App

PlanPremiumCountryGermanyDeviceiPhone 12 , PCOperating SystemiOS 14.4.2 and Win 10 Pro My Question or IssueI've had these problems for several months, but ignored them becauseI normally only listen to music on my mobile phone, I've also triedseveral ...

Visitor

Plan Premium Country Germany Device iPhone 12 , PC Operating System iOS 14.4.2 and Win 10 Pro   My Question or Issue I've had these problems for several months, but ignored them becaus...

Mihail

Spotify Legend

568 Views

1 replies

0 likes

  • 568 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify desktop doesn't indicate current song in list while clicking playlist from account library

PlanPremiumCountryTurkeyDeviceMonster Tulpar T7Operating SystemWindows 10 My Question or IssueHello, Spotify communityIt is a very small issue but while discovering new playlists, such as double click new playlist which is saved my account, the playe...

Newbie

Plan Premium Country Turkey Device Monster Tulpar T7 Operating System Windows 10   My Question or Issue Hello, Spotify community It is a very small issue but while discovering new pla...

CarlosE

Spotify Legend

698 Views

1 replies

0 likes

  • 698 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify fails to respond to media buttons while out of focus after moderate runtime.

PlanPremiumCountryUSADevicePCOperating SystemWindows 10 My Question or IssueSpotify seems to be having this bug for me where if I press a media button on my keyboard while Spotify is not in focus, it doesn't respond and then something else goes awry ...

Casual Listener

Plan Premium Country USA Device PC Operating System Windows 10   My Question or Issue Spotify seems to be having this bug for me where if I press a media button on my keyboard while Sp...

CarlosE

Spotify Legend

2969 Views

7 replies

2 likes

  • 2969 Views
  • 7 replies
  • 2 likes