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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2149 Views

0 replies

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

151550 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

Jenjam

Roadie

139879 Views

294 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11317 Views

1 replies

6 likes

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Solved!! Not able to change playlist covers

Hi, it is not possible anymore to change my playlist covers, do others also have this problem? The size and file type is correct. I get the return feedback 'Failed to save playlist changes. Please try again.'

Casual Listener

Hi,   it is not possible anymore to change my playlist covers, do others also have this problem? The size and file type is correct. I get the return feedback 'Failed to save playlist changes. ...

Keanu_C

Community Legend

734 Views

3 replies

0 likes

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Desktop app hasn't played music for over a month now

PlanPremiumCountryUSADeviceRyzen 7 2700; 16GB DDR4 3200Operating SystemWindows 10 My Question or IssueI'm able to play music from my phone and any device in my house just fine but I can't play music on the desktop app. When I start it up, whatever wa...

Visitor

Plan Premium Country USA Device Ryzen 7 2700; 16GB DDR4 3200 Operating System Windows 10   My Question or Issue I'm able to play music from my phone and any device in my house just fin...

MauriceMV

Spotify Star

334 Views

1 replies

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Superuser Contribution Request! Clever feature to find songs (Desktop)

Can Spotify display album song art next to each song in a playlist? This would make it a lot easier to find songs. They already added this for mobile in Feb 2020 (link below, 3rd feature).https://newsroom.spotify.com/2020-02-27/3-icons-to-know-in-spo...

Newbie

Can Spotify display album song art next to each song in a playlist? This would make it a lot easier to find songs.   They already added this for mobile in Feb 2020 (link below, 3rd feature...

Xenia

Moderator

479 Views

1 replies

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low quality after sound card driver instalation

Hello, I have connected Sound Blaster X-Fi Xtreme Audio on PCIe to my PC, then installed drivers. After the second task, music on Spotify (desktop app) has terrible quality. I think I need to reinstall Spotify. Can i copy Spotify files, reinstall app...

Visitor

Hello,  I have  connected Sound Blaster X-Fi Xtreme Audio on PCIe to my PC, then installed drivers. After the second task, music on Spotify (desktop app) has terrible quality. I think I ne...

Sebasty

Community Legend

326 Views

1 replies

0 likes

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Superuser Contribution Cannot see Chromecast in Devices Available

PlanPremium CountryAustralia Operating SystemWindows 10 Enterprise 1909Spotify app version 1.1.45.621.gdddebadcChromecast 2nd gen, firmware version 1.49.226077 My Question or IssueAccording to this post, I should now be able to initiate casting to my...

Regular

Plan Premium   Country Australia   Operating System Windows 10 Enterprise 1909 Spotify app version 1.1.45.621.gdddebadc Chromecast 2nd gen, firmware version 1.49.226077 ...

Jeremy

Spotify Legend

1099 Views

5 replies

2 likes

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"Available devices" in desktop version not avaialble without app on phone

PlanPremiumCountryNLDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhne will the "Available devices" feature wortk again without needing the app on the phone? Elsewhere in the FAQ's answers, it reads that is is a "currently" thing

Newbie

Plan Premium Country NL Device HP Pavilion Operating System Windows 10   My Question or Issue Whne will the "Available devices" feature wortk again without needing the app on the phone...

266 Views

0 replies

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my liked songs on pc and phone dont sync

PlanPremiumCountryRussiaDeviceMi a1 and pcOperating SystemAndroid 9 and Windows 10 My Question or IssueSometimes my liked songs on pc don't appear on my phone. I can still them on my pc but I just don't have it on my phone. I have to open Spotify on ...

Visitor

Plan Premium Country Russia Device Mi a1 and pc Operating System Android 9 and Windows 10   My Question or Issue Sometimes my liked songs on pc don't appear on my phone. I can still th...

JackReynolds05

Music Fan

479 Views

1 replies

1 likes

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Liked songs not showing on artist's page

PlanPremiumCountryOperating SystemWindows 10My Question or IssueSome songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Liked Songs" playlist and are sometimes displayed as liked (filled...

Newbie

Plan Premium Country Operating System Windows 10 My Question or Issue Some songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Lik...

dinomight

Spotify Star

989 Views

1 replies

0 likes

like
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Whole albums disappearing, but not really

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueIt's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed that "Club Foot" was not "liked" for me.I was like waaaaaaat, no way, I heard...

Casual Listener

Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue It's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed t...

364 Views

0 replies

0 likes

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Links now open web player instead of desktop app

Sorry if this is in the wrong forum, this is my first post and not really sure where this issue should go but until tonight, when I am using Discord, clicking the Spotify logo would open and play the song in the Spotify desktop app. Now, it opens it ...

Newbie

Sorry if this is in the wrong forum, this is my first post and not really sure where this issue should go but until tonight, when I am using Discord, clicking the Spotify logo would open and play the...

931 Views

0 replies

1 likes

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Next up keeps re-adding songs

CountryAustralia Operating SystemWindows 10 My Question or IssueI'm using the desktop app and having a problem with the Next Up - it keeps re-adding content I've already played.E.g. at the moment, I have one song in Now Playing, then there's Next In ...

Visitor

Country Australia   Operating System Windows 10   My Question or Issue I'm using the desktop app and having a problem with the Next Up - it keeps re-adding content I've already playe...

376 Views

0 replies

0 likes

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Solved!!Superuser Contribution "x" button shows in second screen

PlanPremiumCountryRussiaDeviceAcer Aspire 3Operating SystemWindows 10 My Question or IssueI have a second screen and when i use Spotify app in first (left) screen i see "close" button showing off in second screenDon't find in nervous, but it would be...

Regular

Plan Premium Country Russia Device Acer Aspire 3 Operating System Windows 10   My Question or Issue I have a second screen and when i use Spotify app in first (left) screen i see "clos...

Alex

Spotify Legend

835 Views

1 replies

0 likes

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How show art thumbnails column next to tracks in playlist view of Windows App?

PlanPremium DeviceWindows 10 App My Question or IssueHow can I make the Windows App show art thumbnails in the leftmost column of the playlist view, like in the web player? I navigate my playlists visually using the art thumbnails, and this works gre...

Newbie

Plan Premium   Device Windows 10 App   My Question or Issue How can I make the Windows App show art thumbnails in the leftmost column of the playlist view, like in the web player? &...

AdamDamon

Community Legend

755 Views

1 replies

1 likes

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[Desktop] Download individual song or songs?

Hello Spotify community.I am a premium member and I wish to download individual songs, so that I can play around with them and sync them on my dj software. I am a beginner! If this is possible on spotify, how does one do it? And if not, what service ...

Casual Listener

Hello Spotify community. I am a premium member and I wish to download individual songs, so that I can play around with them and sync them on my dj software.  I am a beginner!  If this is p...

joeybiggs

Casual Listener

454 Views

1 replies

0 likes

Desktop
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[Windows 10] No internet connection (error 4) yet again

So this happen to me today... And it all started with windows reboot. No connection. At the same time any other devices (mobile, laptop, TV) works fine. The only different thing between them is the connection type Wifi > Ethernet. I already did all t...

Newbie

So this happen to me today... And it all started with windows reboot. No connection. At the same time any other devices (mobile, laptop, TV) works fine. The only different thing between them is the c...

1166836549

Casual Listener

391 Views

1 replies

1 likes

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Superuser Contribution Stop autoplay on changing default sound device

PlanPremiumCountryScotland Devicelaptop Operating SystemWindows 10 My Question or IssueWhenever I change my default sound device in Windows settings, spotify automatically plays. Is there a setting to stop this?

Casual Listener

Plan Premium Country Scotland   Device laptop   Operating System Windows 10   My Question or Issue Whenever I change my default sound device in Windows settings, spotify au...

6_36ywlnb-42m

Newbie

1210 Views

4 replies

1 likes

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Solved!!Superuser Contribution Duplicate and badly sorted favorite albums

Hi all, I’ve got some issues with my Albums library on a few of the first albums I had marked as favorites. Please check here the video capture I’ve made (https://drive.google.com/file/d/1TvrlLM6FOp87h8yVHaAOLiBOYdZoNy1B/view?usp=sharingOn sort by ar...

Visitor

Hi all, I’ve got some issues with my Albums library on a few of the first albums I had marked as favorites. Please check here the video capture I’ve made (https://drive.google.com/file/d/1TvrlLM6FOp8...

Ivan

Spotify Legend

1304 Views

1 replies

0 likes

Album library
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Superuser Contribution No es posible reproducir la cancion actual

PlanPremiumCountryVenezuelaOperating SystemWindows 10 My Question or IssueTengo bastante tiempo siendo premium y recientemente tengo este problema, le doy a reproducir cualquier cancion y despues de unos segundos me sale un mensaje que dice que no es...

Newbie

Plan Premium Country Venezuela Operating System Windows 10   My Question or Issue Tengo bastante tiempo siendo premium y recientemente tengo este problema, le doy a reproducir cualquier ...

Ivan

Spotify Legend

911 Views

1 replies

1 likes

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Album cover in playlist

Hi, PLEASE make album covers in playist (desktop app)!

Newbie

Hi, PLEASE make album covers in playist (desktop app)!

kanye2024

Visitor

505 Views

2 replies

2 likes

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INAPPROPRIATE ads...

I listen to spotify all day, erryday at work, but... it sure is uncomfortable with my boss walks in to an ad about birth control and **bleep** dryness. PlanFreeCountry - USA DeviceWindows desktopOperating Systemwindows 10 ish. My Question or IssueIs ...

Newbie

I listen to spotify all day, erryday at work, but... it sure is uncomfortable with my boss walks in to an ad about birth control and **bleep** dryness.  Plan Free Country - USA   Dev...

MauriceMV

Spotify Star

616 Views

1 replies

1 likes

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  • 1 likes