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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2367 Views

0 replies

4 likes

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Solved!! Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Spotify Star

liliabern

Casual Listener

154678 Views

83 replies

27 likes

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Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

Spotify Star

adrienpastel

Newbie

147633 Views

295 replies

22 likes

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New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Spotify Star

MattSuda

Spotify Star

11463 Views

1 replies

6 likes

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Spotify opens Automatically!!

I have windows 10, and whenever I turn my computer on Spotify opens automatically. I already checked Advanced Settings. How can I disable that?

Visitor

I have windows 10, and whenever I turn my computer on Spotify opens automatically. I already checked Advanced Settings. How can I disable that?

Billy-J

Spotify Star

323 Views

1 replies

0 likes

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Solved!!Superuser Contribution Can't skip forward or back 15 seconds for podcasts on desktop app

PlanPremiumCountryUnited StatesOperating SystemWindows 10 My Question or IssueI have a playlist in which I have podcasts and I listen to them from there. On both the web player and the mobile app I'm able to skip forward or back 15 seconds during a p...

Music Fan

Plan Premium Country United States Operating System Windows 10   My Question or Issue I have a playlist in which I have podcasts and I listen to them from there. On both the web player a...

Programmer1

Casual Listener

24571 Views

15 replies

13 likes

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Superuser Contribution Request: Extend Blocked artists to songs they have collaborated on.

PlanPremiumCountryUKDevicePCOperating SystemWin10 My Question or IssueThe Artist blocking feature is quite useful in keeping stuff I never want to hear away from me, but there's a small crack in the wall - eg: I like old Queen music, the new stuff wi...

Casual Listener

Plan Premium Country UK Device PC Operating System Win10   My Question or Issue The Artist blocking feature is quite useful in keeping stuff I never want to hear away from me, but ther...

Jeremy

Spotify Legend

689 Views

1 replies

0 likes

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spotify pauses on its own every 1 minute

PlanFreeCountryFranceDeviceRealme 5 and DesktopOperating SystemAndroid 10, Windows 10 My Question or Issuespotify pauses on its own every 1 minuteit do this on my phone and on my computer

Casual Listener

Plan Free Country France Device Realme 5 and Desktop Operating System Android 10, Windows 10   My Question or Issue spotify pauses on its own every 1 minute it do this on my phon...

Carlito53

Casual Listener

503 Views

2 replies

0 likes

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Homepage is bugged

Premium plan/Windows 10 My Question or IssueA few of lists (recently played, new podcasts episodes, discover...) are bugged - the album covers are cut and then there is just a black screen. What did not help:- restarting PC, logging in/out;- clean re...

Regular

Premium plan/ Windows 10   My Question or Issue A few of lists (recently played, new podcasts episodes, discover...) are bugged - the album covers are cut and then there is just a black scre...

Anon230

Regular

885 Views

4 replies

0 likes

Homepage
Recently Played
Windows 10
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spotify cant change song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei cant change song on windows app. one day it works, the other day it doesnt.

Visitor

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i cant ...

326 Views

0 replies

0 likes

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No way to see the audio quality of the current song?

After the joke how Spotify determines an active internet connection(Link) I switched to Tidal Hifi and I'm really enjoying it, but I still have ~2 weeks left on my Spotify sub. In Tidal I can see what quality each song has. Where is the equivalent in...

Casual Listener

After the joke how Spotify determines an active internet connection(Link) I switched to Tidal Hifi and I'm really enjoying it, but I still have ~2 weeks left on my Spotify sub.   In Tidal I ca...

Sebasty

Community Legend

8759 Views

1 replies

1 likes

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Solved!!Superuser Contribution Desktop vs iPhone

PlanPremiumCountryCanadaDevice(iPhone XROperating SystemWindows 7 I know it is possible to import songs from my desktop computer to Spotify desktop app through local files. But, will I be able to listen to them in the Spotify app on my iPhone even if...

Regular

Plan Premium Country Canada Device (iPhone XR Operating System Windows 7   I know it is possible to import songs from my desktop computer to Spotify desktop app through local files. But...

Tipier

Regular

1320 Views

10 replies

0 likes

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Solved!! Not able to change playlist covers

Hi, it is not possible anymore to change my playlist covers, do others also have this problem? The size and file type is correct. I get the return feedback 'Failed to save playlist changes. Please try again.'

Casual Listener

Hi,   it is not possible anymore to change my playlist covers, do others also have this problem? The size and file type is correct. I get the return feedback 'Failed to save playlist changes. ...

Keanu_C

Community Legend

743 Views

3 replies

0 likes

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Desktop app hasn't played music for over a month now

PlanPremiumCountryUSADeviceRyzen 7 2700; 16GB DDR4 3200Operating SystemWindows 10 My Question or IssueI'm able to play music from my phone and any device in my house just fine but I can't play music on the desktop app. When I start it up, whatever wa...

Visitor

Plan Premium Country USA Device Ryzen 7 2700; 16GB DDR4 3200 Operating System Windows 10   My Question or Issue I'm able to play music from my phone and any device in my house just fin...

MauriceMV

Spotify Star

341 Views

1 replies

0 likes

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Superuser Contribution Request! Clever feature to find songs (Desktop)

Can Spotify display album song art next to each song in a playlist? This would make it a lot easier to find songs. They already added this for mobile in Feb 2020 (link below, 3rd feature).https://newsroom.spotify.com/2020-02-27/3-icons-to-know-in-spo...

Newbie

Can Spotify display album song art next to each song in a playlist? This would make it a lot easier to find songs.   They already added this for mobile in Feb 2020 (link below, 3rd feature...

Xenia

Moderator

492 Views

1 replies

0 likes

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low quality after sound card driver instalation

Hello, I have connected Sound Blaster X-Fi Xtreme Audio on PCIe to my PC, then installed drivers. After the second task, music on Spotify (desktop app) has terrible quality. I think I need to reinstall Spotify. Can i copy Spotify files, reinstall app...

Visitor

Hello,  I have  connected Sound Blaster X-Fi Xtreme Audio on PCIe to my PC, then installed drivers. After the second task, music on Spotify (desktop app) has terrible quality. I think I ne...

Sebasty

Community Legend

333 Views

1 replies

0 likes

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Superuser Contribution Cannot see Chromecast in Devices Available

PlanPremium CountryAustralia Operating SystemWindows 10 Enterprise 1909Spotify app version 1.1.45.621.gdddebadcChromecast 2nd gen, firmware version 1.49.226077 My Question or IssueAccording to this post, I should now be able to initiate casting to my...

Regular

Plan Premium   Country Australia   Operating System Windows 10 Enterprise 1909 Spotify app version 1.1.45.621.gdddebadc Chromecast 2nd gen, firmware version 1.49.226077 ...

Jeremy

Spotify Legend

1133 Views

5 replies

2 likes

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"Available devices" in desktop version not avaialble without app on phone

PlanPremiumCountryNLDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhne will the "Available devices" feature wortk again without needing the app on the phone? Elsewhere in the FAQ's answers, it reads that is is a "currently" thing

Newbie

Plan Premium Country NL Device HP Pavilion Operating System Windows 10   My Question or Issue Whne will the "Available devices" feature wortk again without needing the app on the phone...

268 Views

0 replies

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my liked songs on pc and phone dont sync

PlanPremiumCountryRussiaDeviceMi a1 and pcOperating SystemAndroid 9 and Windows 10 My Question or IssueSometimes my liked songs on pc don't appear on my phone. I can still them on my pc but I just don't have it on my phone. I have to open Spotify on ...

Visitor

Plan Premium Country Russia Device Mi a1 and pc Operating System Android 9 and Windows 10   My Question or Issue Sometimes my liked songs on pc don't appear on my phone. I can still th...

JackReynolds05

Music Fan

488 Views

1 replies

1 likes

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Liked songs not showing on artist's page

PlanPremiumCountryOperating SystemWindows 10My Question or IssueSome songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Liked Songs" playlist and are sometimes displayed as liked (filled...

Newbie

Plan Premium Country Operating System Windows 10 My Question or Issue Some songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Lik...

dinomight

Spotify Star

998 Views

1 replies

0 likes

like
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Whole albums disappearing, but not really

PlanPremiumCountryRussiaDevicePCOperating SystemWindows 10 My Question or IssueIt's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed that "Club Foot" was not "liked" for me.I was like waaaaaaat, no way, I heard...

Casual Listener

Plan Premium Country Russia Device PC Operating System Windows 10   My Question or Issue It's hard to explain, but basically I was scrolling through Kasabian's top tracks and noticed t...

370 Views

0 replies

0 likes

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Links now open web player instead of desktop app

Sorry if this is in the wrong forum, this is my first post and not really sure where this issue should go but until tonight, when I am using Discord, clicking the Spotify logo would open and play the song in the Spotify desktop app. Now, it opens it ...

Newbie

Sorry if this is in the wrong forum, this is my first post and not really sure where this issue should go but until tonight, when I am using Discord, clicking the Spotify logo would open and play the...

939 Views

0 replies

1 likes

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Next up keeps re-adding songs

CountryAustralia Operating SystemWindows 10 My Question or IssueI'm using the desktop app and having a problem with the Next Up - it keeps re-adding content I've already played.E.g. at the moment, I have one song in Now Playing, then there's Next In ...

Visitor

Country Australia   Operating System Windows 10   My Question or Issue I'm using the desktop app and having a problem with the Next Up - it keeps re-adding content I've already playe...

381 Views

0 replies

0 likes

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Solved!!Superuser Contribution "x" button shows in second screen

PlanPremiumCountryRussiaDeviceAcer Aspire 3Operating SystemWindows 10 My Question or IssueI have a second screen and when i use Spotify app in first (left) screen i see "close" button showing off in second screenDon't find in nervous, but it would be...

Regular

Plan Premium Country Russia Device Acer Aspire 3 Operating System Windows 10   My Question or Issue I have a second screen and when i use Spotify app in first (left) screen i see "clos...

Alex

Spotify Legend

846 Views

1 replies

0 likes

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