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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135281 Views
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  • 24 likes
  • Mac
    Windows
  • 135281 Views
  • 0 replies
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51884 Views
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  • 32 likes
  • Windows
  • 51884 Views
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Webplayer bricht mitten im Album ab

PlanFreeCountryGermany Operating System(Windows 10) My Question or IssueDer Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. Seitdem wird kein Titel des Albums mehr gestartet obwohl alle 290 angezeigt werd...

  • Visitor
  • Plan Free Country Germany   Operating System (Windows 10)   My Question or Issue Der Webplayer hat mitten im Hörbuch (Titel 239) abgebrochen und ist zurück zu Titel 1 gesprungen. S...
  • Kitty87
  • Casual Listener
  • 346 Views
  • 1 replies
  • 1 likes
  • 346 Views
  • 1 replies
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Solved!!Superuser Contribution Can't stop Spotify from auto downloading OneDrive

PlanFreeCountryPortugalDevicePCOperating SystemWindows 10 My Question or IssueI can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting it do so, will overfill my SSD of just 120 GB, I literally can't use the app ...

  • Newbie
  • Plan Free Country Portugal Device PC Operating System Windows 10   My Question or Issue I can't stop Spotify from auto downloading my entire OneDrive. Not just the songs. And letting i...
  • cxk271
  • Visitor
  • 15462 Views
  • 13 replies
  • 13 likes
  • 15462 Views
  • 13 replies
  • 13 likes

Error 112 on Windows 10 Desktop

PlanPremiumCountryUSDeviceDell LaptopOperating SystemWindows 10 My Question or IssueEarlier today the app switched to Offline Mode while everything else worked just fine. I tried to log out and found that I couldn't log in but received the message: "...

  • Casual Listener
  • Plan Premium Country US Device Dell Laptop Operating System Windows 10   My Question or Issue Earlier today the app switched to Offline Mode while everything else worked just fine. I t...
  • CluelessBerk
  • Casual Listener
  • 440 Views
  • 2 replies
  • 0 likes
  • 440 Views
  • 2 replies
  • 0 likes

Spotify in Kiosk Mode

Hi GuysIm want to run Spotify in Kiosk Mode. My PC is running on Windows 10 newest Version. I tried it with the Spotify App but it doesn't work? Can someone pls help me

  • Visitor
  • Hi Guys Im want to run Spotify in Kiosk Mode. My PC is running on Windows 10 newest Version. I tried it with the Spotify App but it doesn't work? Can someone pls help me
  • 1542 Views
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  • 1 likes
  • 1542 Views
  • 0 replies
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Spotify Radio/Autoplay will not work with duplicates in playlists bug

PlanPremiumCountryAustraliaDevicesWindows 10, Mac OS Mojave. Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates on the playlist. I have tested this on Windows 10 Desktop and Mac OS ...

  • Regular
  • Plan Premium Country Australia Devices Windows 10, Mac OS Mojave.   Hi, I discovered a bug in the Desktop Applications that Spotify Radio or Autoplay will not work if there are duplicates...
  • samchungy
  • Regular
  • 473 Views
  • 2 replies
  • 0 likes
  • autoplay
    bug
    duplicates
    Playlist
    Spotify Radio
  • 473 Views
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Superuser Contribution Desktop App Un-Hearting songs.

I heart songs on my phone that is connected to the internet via mobile all the time. It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app too. When I do this with my computer off and then restar...

  • Regular
  • I heart songs on my phone that is connected to the internet via mobile all the time.  It however does not update on my windows app, and on top of that it actually in hearts songs on my phone app...
  • MaxFNPower
  • Regular
  • 602 Views
  • 3 replies
  • 0 likes
  • 602 Views
  • 3 replies
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Superuser Contribution Why isn't the search returning exactly what you search for?

For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down the list, but its no way to even sort the list! Plan...

  • Casual Listener
  • For example. I search for the band Night. I don't get that. As top result i get Nightwish and when I click see all artists i see lots of other things, but can't find Night. Maybe its somewhere down t...
  • sirkala
  • Newbie
  • 350 Views
  • 5 replies
  • 1 likes
  • 350 Views
  • 5 replies
  • 1 likes

FEATURE REQUEST: Hotkey for Fullscreen button!

Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.

  • Newbie
  • Love using fullscreen mode for my living room PC hooked up to TV, but would be even better if I could toggle between fullscreen and non-fullscreen mode with just the hit of a button or two.
  • OneByBoo
  • Community Legend
  • 216 Views
  • 1 replies
  • 1 likes
  • 216 Views
  • 1 replies
  • 1 likes

Can't play certain songs anymore or at all

PlanPremiumCountryUSADeviceiPhone 11 My Question or IssueSo there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play. For example, there are a number of songs unable to be played on the Shrek so...

  • Visitor
  • Plan Premium Country USA Device iPhone 11   My Question or Issue So there are certain songs listed that are grayed out and are unable to play. Most of them I was never able to play.&nbsp...
  • Emilia_8
  • Spotify Star
  • 1383 Views
  • 1 replies
  • 0 likes
  • 1383 Views
  • 1 replies
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LAST.FM and Desktop APP

PlanPremiumCountryGRDeviceDesktopOperating SystemWindows 10 Hi! I was wondering if there is anyway to scrobble to last.fm when ONLY listening through the DESKTOP app. Unfortunately the last.fm desktop scrobbler doesnt recognize spotify as a desktop i...

  • Casual Listener
  • Plan Premium Country GR Device Desktop Operating System Windows 10   Hi! I was wondering if there is anyway to scrobble to last.fm when ONLY listening through the DESKTOP app.&nbsp...
  • merl1ns-gun
  • Casual Listener
  • 1943 Views
  • 6 replies
  • 0 likes
  • 1943 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify for Windows not playing

PlanPremiumCountryBrazilOperating SystemWindows 7 (fully updated)My Question or IssueSpotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything other than this black screen, and keeps stuck on 0:00. However I can ...

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  • Casual Listener
  • Plan Premium Country Brazil Operating System Windows 7 (fully updated) My Question or Issue Spotify for Windows doesn't play. I can click on links and musics, but it doesn't show anything othe...
  • Mario
  • Spotify Legend
  • 336 Views
  • 1 replies
  • 0 likes
  • 336 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify doesn't download music on laptop, only on phone

PlanPremiumCountryHollandDevicesony vaioOperating SystemWindows 8.1 My Question or IssueI use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spotify but don't see them on my phone. When I go on spotify on my lapto...

  • Visitor
  • PlanPremium CountryHolland Devicesony vaio Operating SystemWindows 8.1   My Question or Issue I use spotify on my phone and latop. I've been adding a lot of numbers via my laptop with spot...
  • Ivan
  • Spotify Legend
  • 184 Views
  • 1 replies
  • 0 likes
  • 184 Views
  • 1 replies
  • 0 likes

Superuser Contribution Can’t see albums or songs on artist page

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueI can’t see a list of albums or tracks from the artist page, also i can't see my blue tick in...

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue I can’t...
  • Ivan
  • Spotify Legend
  • 444 Views
  • 1 replies
  • 1 likes
  • 444 Views
  • 1 replies
  • 1 likes

Superuser Contribution Songs ending early / unplayable songs

Hey, I have just been really annoyed with the app recently and wanted to give my feedback.I am on a laptop (don't exactly know the model) and a lot of the time the song stops with 1 or 2 seconds left and I have to manually skip. This happens on a lot...

  • Newbie
  • Hey, I have just been really annoyed with the app recently and wanted to give my feedback. I am on a laptop (don't exactly know the model) and a lot of the time the song stops with 1 or 2 seconds l...
  • Petya
  • Community Legend
  • 494 Views
  • 1 replies
  • 0 likes
  • 494 Views
  • 1 replies
  • 0 likes

Superuser Contribution The default info on the desktop app is Title, Artist, Album, etc. How do I change that?

Plan: PremiumCountry: United states Device: Laptop Operating System: Windows 10 My Question or IssueI want to edit the default display on the Desktop App. It shows Title, Artist, Album, when it was created and the length of the song. I want only Titl...

  • Visitor
  • Plan: Premium Country: United states   Device: Laptop   Operating System: Windows 10   My Question or Issue I want to edit the default display on the Desktop App...
  • Ivan
  • Spotify Legend
  • 538 Views
  • 1 replies
  • 0 likes
  • 538 Views
  • 1 replies
  • 0 likes

Recommended songs never change

This is about the recommended songs based on my own playlist. Maybe half my playlist contains music from New Zealand and Australian artists. The other half from US/UK. Yet NEARLY ALL of recommended songs are from NZ/AUS artists. Not only that, but th...

  • Visitor
  • This is about the recommended songs based on my  own playlist.  Maybe half my playlist contains music from New Zealand and Australian artists. The other half from US/UK.  Yet NEARL...
  • 279 Views
  • 0 replies
  • 4 likes
  • 279 Views
  • 0 replies
  • 4 likes

Solved!!Superuser Contribution Navigating backward and forward using mouse dedicated buttons no longer work

PlanPremiumCountryPolandDeviceLaptopOperating SystemWindows 10 My Question or IssueHow long we'll have to wait so you can resolve issue with navigating backward and forward using mouse buttons in Windows Desktop App (both - UWP and standalone win32 a...

  • Casual Listener
  • Plan Premium Country Poland Device Laptop Operating System Windows 10   My Question or Issue How long we'll have to wait so you can resolve issue with navigating backward and forward u...
  • Peter
  • Spotify Legend
  • 231 Views
  • 1 replies
  • 1 likes
  • 231 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution freezes when ad plays

PlanFree/PremiumCountryUSADeviceDesktopOperating SystemWindows 10 Spotify app freezes whenever ad for Killington tries to play. The only way to get it playing again is to close and restart the app. The app and my operating system are current to all u...

  • Visitor
  • Plan Free/Premium Country USA Device Desktop Operating System Windows 10   Spotify app freezes whenever ad for Killington tries to play.  The only way to get it playing again is to...
  • Peter
  • Spotify Legend
  • 338 Views
  • 1 replies
  • 0 likes
  • 338 Views
  • 1 replies
  • 0 likes

Superuser Contribution Lost all my offline music

PlanPremiumCountryGermany DeviceLenovo T540pOperating SystemWindows 10 Pro My Question or IssueI am in an area where I have very limited internet access right now, so I downloaded ~3000k songs. This worked fine until now, when Spotify all of a sudden...

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  • Regular
  • Plan Premium Country Germany   Device Lenovo T540p Operating System Windows 10 Pro   My Question or Issue I am in an area where I have very limited internet access right now, so ...
  • Peter
  • Spotify Legend
  • 1147 Views
  • 3 replies
  • 0 likes
  • 1147 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify desktop app will not launch

Premium - US - computer - windows 10 Spotify app on my computer will not launch. I have reinstalled and deleted several times. When I attempt to launch Spotify, I briefly see the spinning disc then nothing happens. I have downloaded the app file from...

  • Casual Listener
  • Premium - US - computer - windows 10   Spotify app on my computer will not launch. I have reinstalled and deleted several times. When I attempt to launch Spotify, I briefly see the spinning di...
  • Peter
  • Spotify Legend
  • 400 Views
  • 4 replies
  • 0 likes
  • 400 Views
  • 4 replies
  • 0 likes