Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • pastasås
  • Casual Listener
  • 21859 Views
  • 66 replies
  • 23 likes
  • 21859 Views
  • 66 replies
  • 23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • tunaman_jim
  • Gig Goer
  • 57359 Views
  • 249 replies
  • 21 likes
  • 57359 Views
  • 249 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3627 Views
  • 1 replies
  • 6 likes
  • 3627 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143336 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143336 Views
  • 0 replies
  • 26 likes

Superuser Contribution Jumps to unknown playlist

So recently I have had the issue where after a random amount of time listening to my music on my computer, Spotify will stop what ever playlist I am listening, and play the same few songs over and over. I have no Idea what these songs are, I never li...

  • Visitor
  • So recently I have had the issue where after a random amount of time listening to my music on my computer, Spotify will stop what ever playlist I am listening, and play the same few songs over and ov...
  • Xenia
  • Moderator
  • 557 Views
  • 3 replies
  • 0 likes
  • 557 Views
  • 3 replies
  • 0 likes

spotify pauses on its own every 1 minute

PlanFreeCountryFranceDeviceRealme 5 and DesktopOperating SystemAndroid 10, Windows 10 My Question or Issuespotify pauses on its own every 1 minuteit do this on my phone and on my computer

  • Casual Listener
  • Plan Free Country France Device Realme 5 and Desktop Operating System Android 10, Windows 10   My Question or Issue spotify pauses on its own every 1 minute it do this on my phon...
  • Carlito53
  • Casual Listener
  • 342 Views
  • 2 replies
  • 0 likes
  • 342 Views
  • 2 replies
  • 0 likes

INAPPROPRIATE ads...

I listen to spotify all day, erryday at work, but... it sure is uncomfortable with my boss walks in to an ad about birth control and **bleep** dryness. PlanFreeCountry - USA DeviceWindows desktopOperating Systemwindows 10 ish. My Question or IssueIs ...

  • Newbie
  • I listen to spotify all day, erryday at work, but... it sure is uncomfortable with my boss walks in to an ad about birth control and **bleep** dryness.  Plan Free Country - USA   Dev...
  • MauriceMV
  • Spotify Star
  • 448 Views
  • 1 replies
  • 1 likes
  • 448 Views
  • 1 replies
  • 1 likes

Desktop app hasn't played music for over a month now

PlanPremiumCountryUSADeviceRyzen 7 2700; 16GB DDR4 3200Operating SystemWindows 10 My Question or IssueI'm able to play music from my phone and any device in my house just fine but I can't play music on the desktop app. When I start it up, whatever wa...

  • Visitor
  • Plan Premium Country USA Device Ryzen 7 2700; 16GB DDR4 3200 Operating System Windows 10   My Question or Issue I'm able to play music from my phone and any device in my house just fin...
  • MauriceMV
  • Spotify Star
  • 228 Views
  • 1 replies
  • 0 likes
  • 228 Views
  • 1 replies
  • 0 likes

low quality after sound card driver instalation

Hello, I have connected Sound Blaster X-Fi Xtreme Audio on PCIe to my PC, then installed drivers. After the second task, music on Spotify (desktop app) has terrible quality. I think I need to reinstall Spotify. Can i copy Spotify files, reinstall app...

  • Visitor
  • Hello,  I have  connected Sound Blaster X-Fi Xtreme Audio on PCIe to my PC, then installed drivers. After the second task, music on Spotify (desktop app) has terrible quality. I think I ne...
  • Sebasty
  • Spotify Star
  • 229 Views
  • 1 replies
  • 0 likes
  • 229 Views
  • 1 replies
  • 0 likes

No way to see the audio quality of the current song?

After the joke how Spotify determines an active internet connection(Link) I switched to Tidal Hifi and I'm really enjoying it, but I still have ~2 weeks left on my Spotify sub. In Tidal I can see what quality each song has. Where is the equivalent in...

01.png 02.png
  • Casual Listener
  • After the joke how Spotify determines an active internet connection(Link) I switched to Tidal Hifi and I'm really enjoying it, but I still have ~2 weeks left on my Spotify sub.   In Tidal I ca...
  • Sebasty
  • Spotify Star
  • 2935 Views
  • 1 replies
  • 1 likes
  • 2935 Views
  • 1 replies
  • 1 likes

spotify cant change song

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issuei cant change song on windows app. one day it works, the other day it doesnt.

  • Visitor
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue i cant ...
  • 213 Views
  • 0 replies
  • 0 likes
  • 213 Views
  • 0 replies
  • 0 likes

Superuser Contribution Navigating a playlist while sorted alphabetically

PlanPremium CountryUSA DeviceDesktop PCOperating SystemWin10 So I usually sort my playlists by artist alphabetically, but leave it on shuffle. Sometimes, a song pops on, and I want to listen to a different song by the same artist instead. I imagine t...

  • Visitor
  •   Plan Premium   Country USA   Device Desktop PC Operating System Win10   So I usually sort my playlists by artist alphabetically, but leave it on shuffle. Sometimes, ...
  • Elena
  • Moderator
  • 224 Views
  • 1 replies
  • 0 likes
  • 224 Views
  • 1 replies
  • 0 likes

Superuser Contribution The volume of ADs are louder than music

PlanFreeCountryTaiwanDevicePC with Logitech MX SoundOperating SystemWindows 10 My Question or IssueI have a free account, and there are some Ads for us supplied from supplier. But the ADs are always louder than the music what I'm listening.I don't ha...

  • Newbie
  • Plan Free Country Taiwan Device PC with Logitech MX Sound Operating System Windows 10   My Question or Issue I have a free account, and there are some Ads for us supplied from supplier...
  • Elena
  • Moderator
  • 486 Views
  • 1 replies
  • 1 likes
  • 486 Views
  • 1 replies
  • 1 likes

Solved!! [Win10] Spotify connection issues

AccountCreated over facebookPlanPremium (Telekom Germany)CountryGermanyDevicePCOperating SystemWin10 My Question or IssueI've had problems with Spotify for a few months now. Spotify thinks my PC is offline and shows me error code 4.Today I uninstalle...

  • Visitor
  • Account Created over facebook Plan Premium (Telekom Germany) Country Germany Device PC Operating System Win10   My Question or Issue I've had problems with Spotify for a few months n...
  • User999x
  • Casual Listener
  • 2237 Views
  • 3 replies
  • 6 likes
  • Account
    Login
    Other
  • 2237 Views
  • 3 replies
  • 6 likes

Superuser Contribution The way Spotify determines an active internet connection has to be a joke, right?

I've been on Spotify for just 3 days and today I got the infamous "no internet connection" error while having an active internet connection, for which countless threads exist, and yet none of them did anything for me. Though I did find one thread whi...

  • Casual Listener
  • I've been on Spotify for just 3 days and today I got the infamous "no internet connection" error while having an active internet connection, for which countless threads exist, and yet none of them di...
  • Jeremy
  • Spotify Legend
  • 541 Views
  • 1 replies
  • 1 likes
  • 541 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution How to correct EQ (bass level) in desktop app?

I just signed up for a premium plan, using the desktop app Win 10, the bass is boosted significantly - how can I correct it - where is the EQ control? Even after turning the bass all the way down on my audio system it is still over-boosted. I've comp...

  • Casual Listener
  • I just signed up for a premium plan, using the desktop app Win 10, the bass is boosted significantly - how can I correct it - where is the EQ control?   Even after turning the bass all the ...
  • Jeremy
  • Spotify Legend
  • 3811 Views
  • 6 replies
  • 1 likes
  • 3811 Views
  • 6 replies
  • 1 likes

my liked songs on pc and phone dont sync

PlanPremiumCountryRussiaDeviceMi a1 and pcOperating SystemAndroid 9 and Windows 10 My Question or IssueSometimes my liked songs on pc don't appear on my phone. I can still them on my pc but I just don't have it on my phone. I have to open Spotify on ...

  • Visitor
  • Plan Premium Country Russia Device Mi a1 and pc Operating System Android 9 and Windows 10   My Question or Issue Sometimes my liked songs on pc don't appear on my phone. I can still th...
  • JackReynolds05
  • Music Fan
  • 338 Views
  • 1 replies
  • 1 likes
  • 338 Views
  • 1 replies
  • 1 likes

Liked songs not showing on artist's page

PlanPremiumCountryOperating SystemWindows 10My Question or IssueSome songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Liked Songs" playlist and are sometimes displayed as liked (filled...

spotify bug.png
  • Newbie
  • Plan Premium Country Operating System Windows 10 My Question or Issue Some songs are not displayed as liked (empty heart) in the Artist overview page, while they were liked, are present in "Lik...
  • dinomight
  • Spotify Star
  • 697 Views
  • 1 replies
  • 0 likes
  • like
  • 697 Views
  • 1 replies
  • 0 likes

"Available devices" in desktop version not avaialble without app on phone

PlanPremiumCountryNLDeviceHP PavilionOperating SystemWindows 10 My Question or IssueWhne will the "Available devices" feature wortk again without needing the app on the phone? Elsewhere in the FAQ's answers, it reads that is is a "currently" thing

  • Newbie
  • Plan Premium Country NL Device HP Pavilion Operating System Windows 10   My Question or Issue Whne will the "Available devices" feature wortk again without needing the app on the phone...
  • 183 Views
  • 0 replies
  • 0 likes
  • 183 Views
  • 0 replies
  • 0 likes

Superuser Contribution Some things are in Japanese

I just started a radio of the Spotify created playlist "Heavy Queens"[1] And I noticed songs from the band "The Dark Element"[2] was in Japanese, I thought it was funny and wanted to share it on Discord with some friends, but on Discord the song titl...

wMHvG0d NUxa81O 7cvuLxG lqkGjZj
  • Regular
  • I just started a radio of the Spotify created playlist "Heavy Queens"[1]  And I noticed songs from the band "The Dark Element"[2]  was in Japanese, I thought it was funny and wanted t...
  • Son_Of_Diablo
  • Regular
  • 761 Views
  • 4 replies
  • 0 likes
  • 761 Views
  • 4 replies
  • 0 likes

Superuser Contribution Downloading songs prompts a 'Waiting for connection...'

PlanPremiumCountryUKDeviceHP Laptop 17-ca1xxxOperating SystemWindows 10 My Question or IssueI'm unable to download any songs to a playlist (or download any songs at all for that matter). Looking it up on the r/spotify subreddit prompted several threa...

  • Newbie
  • Plan Premium Country UK Device HP Laptop 17-ca1xxx Operating System Windows 10   My Question or Issue I'm unable to download any songs to a playlist (or download any songs at all for t...
  • Mario
  • Spotify Legend
  • 259 Views
  • 1 replies
  • 0 likes
  • 259 Views
  • 1 replies
  • 0 likes

Superuser Contribution Crashing when logged in, multiple accounts, multiple devices windows 10 and andriod.

Hi all, Web spotify works. one of my andriod devices still logs into the spotify app. however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, but that resolved its self spontaneously after 2 tries. PlanPremi...

  • Visitor
  • Hi all,  Web spotify works. one of my andriod devices still logs into the spotify app.  however it doesn't on a laptop, a desktop pc and it had the same type of problem on a tablet once, ...
  • Alex
  • Spotify Legend
  • 831 Views
  • 1 replies
  • 0 likes
  • Crash
    desktop app
    login crash
    multiple accounts
    multiple devices
    online crash
    tried everything
    Windows 10
  • 831 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify Random playlist sound mutes and song swaps

PlanFree/Premium My Question or IssueSo my problem is that since like 2 weeks i cant listen to music cause of problems told on the post title when i listen to music my music randomly goes mute for no reason sometimes it changes songs for no reasonthe...

  • Visitor
  • Plan Free/Premium   My Question or Issue So my problem is that since like 2 weeks i cant listen to music cause of problems told on the post title  when i listen to music my music ran...
  • Mario
  • Spotify Legend
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

Superuser Contribution Liked song icon disappears while switching tracks in radio playlist

PlanPremiumCountryBelarusOperating SystemWin 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clicking to the song on a playlist or using "Prev" or "Next" button in song c...

  • Visitor
  • Plan Premium Country Belarus Operating System Win 10 2004 (19041.508), Spotify 1.1.43.700.g20acee0f   The "Heart" icon would disappear when switching tracks (in RADIO playlist) by clickin...
  • Katerina
  • Spotify Legend
  • 403 Views
  • 1 replies
  • 0 likes
  • bug
    liked songs icon
    Radio
  • 403 Views
  • 1 replies
  • 0 likes