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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84436 Views

40 replies

68 likes

  • 84436 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

800158 Views

505 replies

64 likes

  • 800158 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24976 Views

26 replies

7 likes

  • 24976 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3125 Views

0 replies

4 likes

  • 3125 Views
  • 0 replies
  • 4 likes

‘Discovered On’ Tab Revomed

PlanPremiumCountryUnited States of America DeviceHPOperating SystemWindows 10 My Question or IssueWith the newest update I noticed the ‘Discover On’ tab within an artists profile has been removed. Is there a way to still view this

Newbie

Plan Premium Country United States of America  Device HP Operating System Windows 10   My Question or Issue With the newest update I noticed the ‘Discover On’ tab within an artist...

parleek

Newbie

565 Views

2 replies

3 likes

  • 565 Views
  • 2 replies
  • 3 likes

Superuser Contribution App takes a long time to start or even does not start at all.

PlanPremium Duo Operating SystemWin 10 Most of the time when I launch the app, I see something like this: and I have to wait (today like 10 minutes) before the app starts. If I close it and then try to re-open I get this message: Then I have to manua...

Casual Listener

Plan Premium Duo   Operating System Win 10   Most of the time when I launch the app, I see something like this:   and I have to wait (today like 10 minutes) before the app ...

Alex

Spotify Legend

2228 Views

3 replies

0 likes

  • 2228 Views
  • 3 replies
  • 0 likes

Where are my Local Files?

PlanFree/PremiumCountryUSADevice(Desktop)Operating System(Windows 10)My Question or IssueI cannot find my Local Files. I have Local Files turned on, and a source selected. The Local Files tab does not show up on the side bar. Is there a new location ...

Casual Listener

Plan Free/Premium Country USA Device (Desktop) Operating System (Windows 10) My Question or Issue I cannot find my Local Files. I have Local Files turned on, and a source selected. The Local...

AeroZ

Composer

461 Views

1 replies

0 likes

  • 461 Views
  • 1 replies
  • 0 likes

Superuser Contribution Fullscreen no longer supported?

PlanPremiumDevicePCOperating SystemWindows 10 My Question or IssueThe full-screen icon is no longer visible. This is prevalent on both downloaded exe and Windows Store application. Restarting, reinstalling and repairing registry has not resolved this...

Newbie

Plan Premium Device PC Operating System Windows 10   My Question or Issue The full-screen icon is no longer visible.  This is prevalent on both downloaded exe and Windows Store appl...

Jeremy

Spotify Legend

596 Views

1 replies

0 likes

  • 596 Views
  • 1 replies
  • 0 likes

Solved!! Spotify Windows App not possible to read any songs

PlanPremiumCountryFranceDeviceLaptop/Desktop computer/Realme X50 ProOperating SystemWindows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11 My Question or IssueThe windows app is a pure nightmare, i regurlarly have troubles when using it.At the m...

Visitor

Plan Premium Country France Device Laptop/Desktop computer/Realme X50 Pro Operating System Windows 7 Pro 64 bits / Windows 10 Pro 64 bits / Android 11   My Question or Issue The window...

user-removed

Not applicable

1160 Views

1 replies

0 likes

  • 1160 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Monstrously annoying problem with Spotify

My Question or IssueFor many, many months (if not years) I have had a problem that mainly concerns the performance of the desktop application. It takes ages to get started. Literally, while it is running, I can easily make myself breakfast and coffee...

Regular

  My Question or Issue For many, many months (if not years) I have had a problem that mainly concerns the performance of the desktop application.   It takes ages to get started. Literal...

CarlosE

Spotify Legend

1177 Views

4 replies

2 likes

  • 1177 Views
  • 4 replies
  • 2 likes

Solved!! Update desktop

My account wont show the new update of desktop.I logged in with another random account And it was already updated but when i go back Into mine its still the same old version.I have all news and updates turned on too,i think everyone has this update a...

Visitor

My account wont show the new update of desktop.I logged in with another random account And it was already updated but when i go back Into mine its still the same old version.I have all news and updat...

Luke

Community Legend

811 Views

1 replies

1 likes

  • 811 Views
  • 1 replies
  • 1 likes

Superuser Contribution Media keys no longer work (New desktop app)

PlanPremiumCountryChileDeviceLaptop Intel Core i5 7th gen, 16GB ram, 256SSDOperating SystemWindows 10 pro My Question or IssueAfter the last update, the media keys are not working while i'm out of the spotify app, before the update i was able to mana...

Newbie

Plan Premium Country Chile Device Laptop Intel Core i5 7th gen, 16GB ram, 256SSD Operating System Windows 10 pro   My Question or Issue After the last update, the media keys are not wo...

CarlosE

Spotify Legend

970 Views

3 replies

5 likes

Desktop
key
keys
media
media keys
pause
Pause for voice messages
Play
Premium
Windows
  • 970 Views
  • 3 replies
  • 5 likes

Superuser Contribution Lost access to my e-mail and forgot my password.

PlanFreeCountry RomaniaDeviceDesktop PCOperating SystemWindows 10 My Question or IssueI am going mental. I have recently disconnected my Spotify account from my Facebook and I just found out that I don't remember my password. I am trying to log back ...

Casual Listener

Plan Free Country Romania Device Desktop PC Operating System Windows 10   My Question or Issue I am going mental. I have recently disconnected my Spotify account from my Facebook and ...

Novy

Moderator

1266 Views

3 replies

0 likes

  • 1266 Views
  • 3 replies
  • 0 likes

Superuser Contribution Re: The New Desktop App

**bleep**, who's idiotic idea was it to make it so when you scroll up, the volume goes down and vice versa? Did Spotify suddenly become an airplane sim? Y'all are a joke

Regular

**bleep**, who's idiotic idea was it to make it so when you scroll up, the volume goes down and vice versa?   Did Spotify suddenly become an airplane sim?   Y'all are a joke

Katerina

Spotify Legend

2743 Views

1 replies

4 likes

  • 2743 Views
  • 1 replies
  • 4 likes

Superuser Contribution Not Even Sure Where to Start

PlanPremiumCountryUSADeviceHP LaptopOperating SystemWindows 10 My Question or Issue Not sure what just happened. I left my computer for a while, it went into sleep mode, I came back, and Spotify was completely different. Everything is zoomed in, the ...

Roadie

Plan Premium Country USA Device HP Laptop Operating System Windows 10   My Question or Issue   Not sure what just happened. I left my computer for a while, it went into sleep mod...

Peter

Spotify Legend

1031 Views

1 replies

2 likes

  • 1031 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution "We can't play this song until you allow this artist in the spotify phone app"

PlanPremiumCountrySwedenDeviceMobile & PCOperating SystemAndroid & Windows 10 My Question or IssueI'm trying to play music from the band "Pendulum" but whenever i press play i get a message popup saying:"Spotify We can't play this song until you allo...

Visitor

Plan Premium Country Sweden Device Mobile & PC Operating System Android & Windows 10   My Question or Issue I'm trying to play music from the band "Pendulum" but whenever i pre...

fpocs

Visitor

36043 Views

29 replies

0 likes

allow
allow this artist
artist
can't play song
spotify phone app
We can't play this song until you allow this artist in the spotify phone app
  • 36043 Views
  • 29 replies
  • 0 likes

Superuser Contribution BUG: (New UI) Settings > Show Advanced Settings

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or IssueToggles and buttons right column gets pushed out of view of canvas when windows size is smaller and not full screen.See imgur for screen shots.https://imgur.com/a/rlMP4sC

Regular

Plan Premium Country   Device PC Operating System Windows 10   My Question or Issue Toggles and buttons right column gets pushed out of view of canvas when windows size is smaller...

Peter

Spotify Legend

4943 Views

1 replies

1 likes

  • 4943 Views
  • 1 replies
  • 1 likes

Superuser Contribution Can't browse albums anymore with new Desktop UI

Operating System:Windows My Question or IssueI don't know how to word this without sounding odd, but I like to listen to my entire library, and the latest update prevents me from doing so. Usually I'll start at the end of my "recently added" list and...

Casual Listener

Operating System: Windows   My Question or Issue I don't know how to word this without sounding odd, but I like to listen to my entire library, and the latest update prevents me from doing s...

cwylie

Visitor

798 Views

3 replies

3 likes

  • 798 Views
  • 3 replies
  • 3 likes

Superuser Contribution Premium Family: Stopp nach jedem Titel der Playlist im Browser FF

PlanPremium FamilyCountry Germany DevicePCOperating SystemWin 10Firefox 81 WebplayerMy Question or IssueIch nutze das Mixtape bzw. diese Playlist. Leider stoppt die Musik nach jedem Titel?(in Opera funktioniert es - Musik spielt weiter) Wie kann ich ...

Music Fan

Plan Premium Family Country Germany   Device PC Operating System Win 10 Firefox 81 Webplayer My Question or Issue Ich nutze das Mixtape bzw. diese Playlist. Leider stoppt die Musik n...

Eni

Moderator

3467 Views

23 replies

0 likes

  • 3467 Views
  • 23 replies
  • 0 likes

Superuser Contribution Sort by recently added missing now?

PlanPremiumCountryUnited StatesDeviceASUS Desktop Computer (PC)Operating SystemWindows 10 My Question or IssueMaybe I'm just missing a really obvious feature, but I seem to no longer be able to sort by "recently added". I'm only able to sort by "date...

Casual Listener

Plan Premium Country United States Device ASUS Desktop Computer (PC) Operating System Windows 10   My Question or Issue Maybe I'm just missing a really obvious feature, but I seem to n...

Eni

Moderator

1526 Views

5 replies

5 likes

added
recently
  • 1526 Views
  • 5 replies
  • 5 likes

Superuser Contribution Alt-left and Alt-right to go back and forward not working

Operating SystemWindows 10 (tested on 3 installations) Spotify v1.1.56.595.g2d2da0de-a The alt-left and alt-right shortcuts have stopped working with the latest update to the new interface. The Ctrl-/ popup says that the shortcut is now Ctrl-Alt-left...

Regular

Operating System Windows 10 (tested on 3 installations)   Spotify v1.1.56.595.g2d2da0de-a   The alt-left and alt-right shortcuts have stopped working with the latest update to the new ...

Eni

Moderator

1332 Views

5 replies

7 likes

  • 1332 Views
  • 5 replies
  • 7 likes

Superuser Contribution Podcast issue

PlanFreeCountryUnited StatesDeviceDell computerOperating SystemWindows 10 My Question or IssueWhy isn't "Impaulsive - Logan Paul" podcast playing? It plays nothing but ads for minutes and then nothing. I've tried logging in and out and refreshing the...

Visitor

Plan Free Country United States Device Dell computer Operating System Windows 10   My Question or Issue Why isn't "Impaulsive - Logan Paul" podcast playing? It plays nothing but ads fo...

Eni

Moderator

794 Views

1 replies

0 likes

podcast
  • 794 Views
  • 1 replies
  • 0 likes

Superuser Contribution New Update: WHYYYY?!

PlanFree/PremiumCountryGermanyDeviceAsus ZenBookOperating SystemWindows10 My Question or IssueThere are primarily 5 issues with the new Update. Its fine if Spotify wants to optimise stuff and streamline the UX. BUT why does it come with a removal of ...

Regular

Plan Free/Premium Country Germany Device Asus ZenBook Operating System Windows10   My Question or Issue There are primarily 5 issues with the new Update. Its fine if Spotify wants to o...

Ver

Spotify Legend

615 Views

1 replies

9 likes

  • 615 Views
  • 1 replies
  • 9 likes

New UI is TERRIBLE! How can I revert?

Im on the Windows version of the app I've downloaded off the Spotify main website.I randomly got an update and the new UI is actually terrible.You have to click on 2 or 3 more tabs to access the same content, and now that the content is split up. I c...

Casual Listener

Im on the Windows version of the app I've downloaded off the Spotify main website. I randomly got an update and the new UI is actually terrible. You have to click on 2 or 3 more tabs to access ...

OneByBoo

Roadie

1779 Views

1 replies

9 likes

  • 1779 Views
  • 1 replies
  • 9 likes