Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-09-03 1:50:30 PM
ipanasenko
Newbie
50920 Views
77 replies
27 likes

50920 Views
77 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
3 weeks ago
rednblu
Roadie
76424 Views
271 replies
21 likes

76424 Views
271 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
5366 Views
1 replies
6 likes

5366 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
145525 Views
0 replies
26 likes
Mac
Windows

145525 Views
0 replies
26 likes

Superuser Contribution Cant view artist and album pages on pc

PlanPremiumCountryTurkeyDeviceDesktop pcOperating SystemWindows 10 My Question or IssueCant view albums and artist pages on pc when i try open says: “oops something wrong while load album/artist page”

emrebodur
Casual Listener
Plan Premium Country Turkey Device Desktop pc Operating System Windows 10 My Question or Issue Cant view albums and artist pages on pc when i try open says: “oops something wrong whi...
2020-12-17 7:47:38 PM
2020-12-19 4:33:54 PM
Eni
Moderator
312 Views
2 replies
0 likes

312 Views
2 replies
0 likes

Superuser Contribution Cache is 5.6gb. That's 4.6gb too large. How to PERMANENTLY change size AND location?

CountryUS of ADeviceAsusOperating SystemAsus GL503VMFMy Question or IssueI only have 120gb of space and I ran low so I looked around to see where I could save data and found what you see in the picture.I want to know how to PERMANENTLY change the siz...

Remoed
Visitor
Country US of A Device Asus Operating System Asus GL503VMF My Question or Issue I only have 120gb of space and I ran low so I looked around to see where I could save data and found what you se...
2020-12-17 3:36:10 AM
2020-12-19 2:17:49 PM
Alex
Spotify Legend
862 Views
1 replies
0 likes
Cache

862 Views
1 replies
0 likes

Superuser Contribution Can‘t following the artist on desktop windows

PlanFreeCountrychina Operating SystemWindows 10 x64 My Question or IssueAfter following the artist on desktop windows, if I restart the client, the artist will not be displayed in the library. But if I follow it on the web version, there is no proble...

LexiusHuang
Visitor
Plan Free Country china Operating System Windows 10 x64 My Question or Issue After following the artist on desktop windows, if I restart the client, the artist will not be disp...
2020-12-16 6:43:43 AM
2020-12-19 1:35:09 PM
Ivan
Spotify Legend
762 Views
1 replies
0 likes

762 Views
1 replies
0 likes

Superuser Contribution Gap suddenly appearing between songs

Since it happened on a windows 10 computer as well I'll post it here too:So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This g...

merijn2
Gig Goer
Since it happened on a windows 10 computer as well I'll post it here too: So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separ...
2020-12-17 1:22:42 AM
2020-12-19 1:12:50 PM
Alex
Spotify Legend
243 Views
1 replies
0 likes

243 Views
1 replies
0 likes

Superuser Contribution Songs will not play sequentially if mobile app installed

PlanPremiumCountryUSA DevicePC and LG phoneOperating SystemWindows 10 My Question or IssueFor a while now, whenever I wanted to listen to songs in order (that is by artist alphabetically (I'm trying to go through all my songs from the top down)) it w...

attilathekhan
Casual Listener
Plan Premium Country USA Device PC and LG phone Operating System Windows 10 My Question or Issue For a while now, whenever I wanted to listen to songs in order (that is by ar...
2020-11-26 3:16:24 AM
2020-12-19 11:40:27 AM
Mihail
Spotify Legend
602 Views
3 replies
0 likes

602 Views
3 replies
0 likes

Can I nest playlists?

PlanPremium Country Device Operating Systemwindows 10 My Question or IssueI'd like to be able to create a playlist which contains other playlists.For example: I'm creating playlists for Xmas and it would be easier to navigate if I had one "Christmas"...

newmarket2
Regular
Plan Premium Country Device Operating System windows 10 My Question or Issue I'd like to be able to create a playlist which contains other playlists. For examp...
2020-12-18 5:31:22 PM
2020-12-18 8:41:39 PM
OneByBoo
Roadie
369 Views
1 replies
1 likes

369 Views
1 replies
1 likes

Superuser Contribution Offline download location can't be changed.

PlanPremiumCountryIndonesiaDevicePCOperating SystemWindows 10 My Question or IssueI picked the download location to be set in "D:\Spotify\" then got notification to restart the app. Yet when I restart the app, the download location is reverted back t...

yoshii_minami
Casual Listener
Plan Premium Country Indonesia Device PC Operating System Windows 10 My Question or Issue I picked the download location to be set in "D:\Spotify\" then got notification to restart t...
2019-06-28 12:53:19 PM
2020-12-18 6:12:57 PM
CarlosE
Moderator
907 Views
4 replies
1 likes
download location

907 Views
4 replies
1 likes

Solved!!Superuser Contribution Can’t personalize playlist

PlanFreeCountryUSADevice(iPhone 8Operating System(iOS 14 My Question or Issuei have the newest updates of iOS and spotify but still cannot personalize my playlist covers. there is no edit details button. also when i try to post this and look for help...

bran3
Visitor
Plan Free Country USA Device (iPhone 8 Operating System (iOS 14 My Question or Issue i have the newest updates of iOS and spotify but still cannot personalize my playlist covers. th...
2020-12-16 3:23:48 PM
2020-12-18 5:19:06 PM
CarlosE
Moderator
403 Views
1 replies
0 likes

403 Views
1 replies
0 likes

Solved!!Superuser Contribution Unable to find internet connection (error code:4) only on desktop app

PlanPremiumCountryUnited KingdomOperating SystemWindows 10 My Question or IssueAfter being able to use the desktop app perfectly fine, it's now saying it's offline and unable to find an internet connection. Spotify is working fine on my other devices...

Frickett
Newbie
Plan Premium Country United Kingdom Operating System Windows 10 My Question or Issue After being able to use the desktop app perfectly fine, it's now saying it's offline and unable to ...
2020-02-14 6:55:25 PM
2020-12-18 4:43:23 PM
sumwon
Regular
2706 Views
13 replies
2 likes
Desktop
Windows 10

2706 Views
13 replies
2 likes

Solved!! Cannot listen to music: only Android App works

Plan: PremiumCountry: ItalyDevice: Notebook AsusOperating System: Windows 10I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all the playlists are empty. Morover, web player does not work, I...

davcos
Casual Listener
Plan: Premium Country: Italy Device: Notebook Asus Operating System: Windows 10 I just reinstalled the Desktop App from Microsoft Store, I can access but I am not able to play any song and all th...
2020-12-17 4:05:30 PM
2020-12-18 4:35:27 PM
davcos
Casual Listener
421 Views
1 replies
0 likes
Account
Android
Desktop (Windows)
throubleshooting

421 Views
1 replies
0 likes

Superuser Contribution Spotify acting wonky, spawning multiple processes, and crashing

PlanPremiumCountryUSDeviceSamsung Notebook 9 Pen (laptop computer)Operating SystemWindows 10 ProMy Question or IssueSpotify is acting wonky, spawning multiple processes, and crashing, usually within seconds of launching. Attached are two screen shots...

JosephEsler
Casual Listener
Plan Premium Country US Device Samsung Notebook 9 Pen (laptop computer) Operating System Windows 10 Pro My Question or Issue Spotify is acting wonky, spawning multiple processes, and crashin...
2020-08-30 11:55:59 PM
2020-12-18 2:09:14 PM
Jeremy
Spotify Legend
2028 Views
3 replies
0 likes

2028 Views
3 replies
0 likes

Superuser Contribution My Spotify is not working

PlanpremiumCountryspainDevice Operating Systemwindows 7 My Question or IssueHi, this is my first time here. I just installed spotify in my windows. All my playlists appear empty, my songs, artists, albums, etc. And if I search a song it don't play an...

Galathbel
Regular
Plan premium Country spain Device Operating System windows 7 My Question or Issue Hi, this is my first time here. I just installed spotify in my windows. All my playlist...
2020-12-15 1:25:08 PM
2020-12-18 8:44:45 AM
Jeremy
Spotify Legend
1254 Views
5 replies
0 likes

1254 Views
5 replies
0 likes

Superuser Contribution Spotify stays in foreground

My IssueWhen I ALT+Tab or click outside the Spotify window, it stays in foreground and doesn't go in background. The only workaround is to press the icon to minimize it (which technically isn't the same thing as making it go in the background). This ...

Vermat99
Music Fan
My Issue When I ALT+Tab or click outside the Spotify window, it stays in foreground and doesn't go in background. The only workaround is to press the icon to minimize it (which technically isn...
2020-11-07 12:51:43 AM
2020-12-18 8:08:02 AM
Jeremy
Spotify Legend
2788 Views
10 replies
0 likes

2788 Views
10 replies
0 likes

Game Bar plugin won't log in.

PlanPremium FamilyCountryUSDeviceCustom built Windows 10 PCOperating SystemWindows 10 Updates 1903 My Question or IssueLogging into my Spotify account through the Windows 10 game bar widget on update 1903 doesn't work. Entering my account information...

ARobinson9
Newbie
Plan Premium Family Country US Device Custom built Windows 10 PC Operating System Windows 10 Updates 1903 My Question or Issue Logging into my Spotify account through the Windows 10 ...
2019-06-13 4:33:11 PM
2020-12-18 4:13:53 AM
RayTurn
Newbie
10001 Views
4 replies
5 likes

10001 Views
4 replies
5 likes

Spotify 2020 Story Mobile only

Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year. This is the first year I haven't seen everyone el...

mjrbuzz
Newbie
Why on earth would you hide our year wrapped story behind a mobile platform requirement? Sharing the year statistics page is quite literally the only Spotify.com link I post on social media each year...
2020-12-18 2:03:35 AM
210 Views
0 replies
0 likes

210 Views
0 replies
0 likes

Superuser Contribution Artists pages and Albums won't load

PlanPremiumCountryBrazil Operating SystemWindows 10

BaroonaVK
Casual Listener
Plan Premium Country Brazil Operating System Windows 10
2020-12-16 1:29:52 PM
2020-12-17 1:51:43 PM
Jeremy
Spotify Legend
257 Views
1 replies
0 likes

257 Views
1 replies
0 likes

Superuser Contribution Issues with login, then recently played was cleared, can't see liked songs, albums, or artists.

PlanPremiumCountryItalyDevicePCOperating SystemWindows 10 My Question or IssueI was having some issues when playing music. Spotify would keep telling me I was offline. After playing a song it would stop after 2-3 seconds. This had already happened to...

FilippoVigani
Visitor
Plan Premium Country Italy Device PC Operating System Windows 10 My Question or Issue I was having some issues when playing music. Spotify would keep telling me I was offline. After ...
2020-12-16 10:37:02 AM
2020-12-17 10:54:11 AM
Mihail
Spotify Legend
291 Views
1 replies
0 likes

291 Views
1 replies
0 likes

Superuser Contribution Hidden settings on my PC (Windows 10)

DELL 2016. PCSpotify Premium.USA My Question or IssueWhere is the play queue on my PC now (2020)? No "play queue" button in the right hand corner (as suggested in HELP.

betsea62
Newbie
DELL 2016. PC Spotify Premium.USA My Question or Issue Where is the play queue on my PC now (2020)? No "play queue" button in the right hand corner (as sugg...
2020-12-15 12:10:33 AM
2020-12-17 9:58:03 AM
Mihail
Spotify Legend
493 Views
1 replies
0 likes

493 Views
1 replies
0 likes

Superuser Contribution Problem with keyboard

PlanPremiumCountryItalyDeviceMSI PCOperating SystemWindows 10 My Question or IssueHi, I have a logitech keyboard that has "Play" "Stop" "Next" "Back" buttons, for a few days they don't work if spotify is in the background, but they only work if I'm i...

genncraft
Newbie
Plan Premium Country Italy Device MSI PC Operating System Windows 10 My Question or Issue Hi, I have a logitech keyboard that has "Play" "Stop" "Next" "Back" buttons, for a few days ...
2020-12-15 10:41:25 PM
2020-12-17 9:52:34 AM
Ivan
Spotify Legend
320 Views
1 replies
0 likes

320 Views
1 replies
0 likes

Superuser Contribution Spotify Wont Play Music (Win 10 PC HELP!)

PlanFreeCountryUSADeviceHP DesktopOperating SystemWindows 10 My Question or IssueSo I just came off my Premium plan and after that music just stopped playing for me I turned off hardware acceleration, and uninstalled and reinstalled Spotify and logge...

NotWeegee
Visitor
Plan Free Country USA Device HP Desktop Operating System Windows 10 My Question or Issue So I just came off my Premium plan and after that music just stopped playing for me I turned ...
2020-12-15 5:19:08 PM
2020-12-17 9:49:42 AM
Ver
Spotify Legend
314 Views
1 replies
0 likes
Help

314 Views
1 replies
0 likes

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