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Plan
Free
Country
Colombia
Device
Phone: Xiaomi A3/ PC: Windows 10
Operating System
Windows 10
My Question or Issue
Borre algunas playlist de Spotify y aún así siguen apareciendome en inicio y en recomendados, pero solo sucede en mi computadora, no en mi celular ¿Alguien sabe que puedo hacer? Ya borre la app y cerré la cuenta y borre cache, pero nada... :((
Solved! Go to Solution.
Hi @user-removed,
Thanks for your reply.
Keep in mind that the app only syncs your music to other devices if you open it simultaneously on the devices you use while you're listening.
In this case, if you want to have the desktop app updated with the new recently played music, you can either listen to music on it directly or open it while you're listening to music on your phone.
If you have any questions, just let us know.
Hey @user-removed,
Thanks for posting here in the Community 🙂
Hope you don't mind us replying in English as it's the Community's official language.
Just to double-check- you can still see playlists created by you or Spotify created playlists?
Can you also send us screenshots of how the playlists appear on your devices? We'll look into this further.
Keep us in the loop! We'll be right here if you have any questions.
here the screenshots
Hi @user-removed,
Thanks for getting back to us with this info.
Could you let us know if you notice anything new after performing a clean reinstall of the desktop app? This is often an overlooked step, but it can be helpful to get rid of any corrupted files that might be causing trouble.
We'll keep an eye out for your reply.
Hi @user-removed,
Thanks for your reply.
Keep in mind that the app only syncs your music to other devices if you open it simultaneously on the devices you use while you're listening.
In this case, if you want to have the desktop app updated with the new recently played music, you can either listen to music on it directly or open it while you're listening to music on your phone.
If you have any questions, just let us know.
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