Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...
Visitor
25253 Views
11 replies
2 likes
PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...
Music Fan
924228 Views
542 replies
64 likes
There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c
Music Fan
48681 Views
40 replies
9 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
PlanPremiumCountryCanadaDevicePCOperating SystemWindows 10 My Question or IssueWhat I've noticed is that after playing a song from search, specifically a single (only song in the "album") - radio starts playing when the song finishes, which is fine, ...
Plan Premium Country Canada Device PC Operating System Windows 10 My Question or Issue What I've noticed is that after playing a song from search, specifically a single (only song in...
Moderator
588 Views
1 replies
0 likes
PlanPremiumCountryUSDevicePCOperating SystemWindows 10 My Question or IssueWith the recent desktop app redesign, I can no longer see all the songs of an artist without individually opening each album. Previously I could see all songs listed out in a ...
Plan Premium Country US Device PC Operating System Windows 10 My Question or Issue With the recent desktop app redesign, I can no longer see all the songs of an artist without indivi...
Moderator
748 Views
2 replies
3 likes
PlanPremiumCountryCanadaDevice Operating SystemWindows 10 My Question or IssueHow to sort my playlists alphabetically on desktop? In the mobile app they are alphabetically sorted automatically, so they should be able to sort the same way on the deskt...
Plan Premium Country Canada Device Operating System Windows 10 My Question or Issue How to sort my playlists alphabetically on desktop? In the mobile app they are alph...
Moderator
37529 Views
60 replies
17 likes
Is there a way to change the cover of a playlist on desktop? I've looked it up, and everybody is saying that you need to click on the cover picture, but nothing happens when I left-click, and right-clicking only brings up radio, making the playlist s...
Is there a way to change the cover of a playlist on desktop? I've looked it up, and everybody is saying that you need to click on the cover picture, but nothing happens when I left-click, and right-c...
Moderator
440776 Views
19 replies
16 likes
I wonder how I can reset my Spotify version to an older version. I have seen that that is not recommended, but I don't care. I want an older version since the newest version is full of bad features that altogether make a bad experience. Some examples...
I wonder how I can reset my Spotify version to an older version. I have seen that that is not recommended, but I don't care. I want an older version since the newest version is full of bad f...
Moderator
949 Views
1 replies
5 likes
How can I remove the "Recommended" section that is shown at the bottom of playlists? This section makes it more difficult to go quickly to the songs that I added most recently to my playlist. Also, I'm simply never interested in your "recommendations...
How can I remove the "Recommended" section that is shown at the bottom of playlists? This section makes it more difficult to go quickly to the songs that I added most recently to my playlist. Also, I...
Moderator
1573 Views
2 replies
3 likes
PlanPremiumCountryMalaysiaDeviceHP Desktop Operating SystemWindows 10 My Question or Issue Just today I realize the lyric feature is gone in the new UI? Will anyone explain? Please refer photo attached.
Plan Premium Country Malaysia Device HP Desktop Operating System Windows 10 My Question or Issue Just today I realize the lyric feature is gone in the new UI? Wil...
Spotify Legend
2733 Views
1 replies
2 likes
My Question or IssueHey all, My Spotify UI just updated... I can't seem to add albums to a Folder anymore?Pretend I have a folder called 'Albums to Listen to'...I used to be able to drag and drop an album to that folder but now I can't.I can add an a...
My Question or Issue Hey all, My Spotify UI just updated... I can't seem to add albums to a Folder anymore? Pretend I have a folder called 'Albums to Listen to'... I used to be able to drag...
Casual Listener
2436 Views
2 replies
4 likes
PlanPremiumCountryTurkey DeviceLenovo l340Operating SystemWindows 10 My Question or IssueWhen I log in with another account or run my spotify on web player, app normally opens the new UI but when i log in my own account in desktop app i cant use the ...
Plan Premium Country Turkey Device Lenovo l340 Operating System Windows 10 My Question or Issue When I log in with another account or run my spotify on web player, app normal...
Spotify Star
926 Views
3 replies
0 likes
Hey yall. It shows on all my other playlists except for one. The one playlist is shared but I can edit all of it. The recommended section showed up pre update and is still there on mobile.
Hey yall. It shows on all my other playlists except for one. The one playlist is shared but I can edit all of it. The recommended section showed up pre update and is still there on mobile.
Moderator
555 Views
1 replies
0 likes
PlanPremium DevicePCOperating SystemWindows 8 My Question or IssueWhenever I drag and drop a track to a playlist on the new desktop app, it reverts to the top of the playlist, regardless of where I was in the playlist previously. The only way to add ...
Plan Premium Device PC Operating System Windows 8 My Question or Issue Whenever I drag and drop a track to a playlist on the new desktop app, it reverts to the top of the playl...
Moderator
1580 Views
1 replies
0 likes
PlanFreeCountryIndiaOperating SystemWindows 10 My Question or IssueAfter the update, the homepage is not loading up. I tried reinstalling spotify and restarting my laptop. It is not showing up at all.
Plan Free Country India Operating System Windows 10 My Question or Issue After the update, the homepage is not loading up. I tried reinstalling spotify and restarting my laptop. It is ...
Spotify Legend
2084 Views
3 replies
4 likes
Hi all I don't have the friends activity bar (the one you can see what your friends are listening) on my windows versionj (I've been using Spotify on Mac and I do have it there, same account) I used to have it but for a while I am missing it. How can...
Hi all I don't have the friends activity bar (the one you can see what your friends are listening) on my windows versionj (I've been using Spotify on Mac and I do have it there, same account...
Newbie
2845 Views
8 replies
1 likes
Why I get no animation on the Banner when I open Artist Page just like old app before? this really sucks, I open Desktop App for that smooth, fine animation. why you guys gotta delete something beautiful
Why I get no animation on the Banner when I open Artist Page just like old app before? this really sucks, I open Desktop App for that smooth, fine animation. why you guys gotta delete someth...
Moderator
508 Views
1 replies
0 likes
Why would you get rid of the ability to search your own library? I've always just added songs to my liked songs. I am no unable to search for a song in my library (over 3000 songs). This is a huge regression. I am not paying for an app that doesn't a...
Why would you get rid of the ability to search your own library? I've always just added songs to my liked songs. I am no unable to search for a song in my library (over 3000 songs). This is a huge re...
619 Views
0 replies
5 likes
PlanPremiumCountrySwitzerlandDeviceLaptop, Google Pixel 3aOperating SystemAndroid Windows 10 My Question or IssueI am listening on Laptop for work. Then i make a break and go outside and listening with my mobilephone. Stop playing on Mobilephone. Wak...
Plan Premium Country Switzerland Device Laptop, Google Pixel 3a Operating System Android Windows 10 My Question or Issue I am listening on Laptop for work. Then i make a break ...
Spotify Legend
653 Views
3 replies
0 likes
PlanPremiumCountryPolandDevicePCOperating SystemWindows 10 My Question or IssueI use Spotify since 2014 and this is absolutely the worst design ever. Almost every shortcut on sidebar is deleted. We're unable to scroll through all artists songs. Album...
Plan Premium Country Poland Device PC Operating System Windows 10 My Question or Issue I use Spotify since 2014 and this is absolutely the worst design ever. Almost every shortcut on...
Spotify Legend
895 Views
2 replies
7 likes
PlanPremiumCountryUnited StatesDevicePCOperating SystemWindows 10 My Question or IssueI just installed a fresh copy of Windows 10 and immediately went to install Spotify as one does. Whenever I go to change my volume while Spotify is running now, an ...
Plan Premium Country United States Device PC Operating System Windows 10 My Question or Issue I just installed a fresh copy of Windows 10 and immediately went to install Spotify as o...
Spotify Legend
14477 Views
14 replies
7 likes
PlanPremiumCountryUnited KingdomDeviceDesktop PCOperating SystemWindows 10 My Question or IssueIn the older version prior to the major new update, my playlists, content and song information would flow towards the other end of the screen for my 32:9 a...
Plan Premium Country United Kingdom Device Desktop PC Operating System Windows 10 My Question or Issue In the older version prior to the major new update, my playlists, conte...
Moderator
1083 Views
3 replies
1 likes
Spotify keeps saying I am Offline when I am Online! How do I fix this, please?
Spotify keeps saying I am Offline when I am Online! How do I fix this, please?
501 Views
0 replies
0 likes
