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I was just listening to my regular playlist and then I tried to discontect Facebook. Suddenly, Spotify changed into Offline-mode. Do I need to change back or something? Why does it say "Offline" when I have full internet connection???? I've tried to shut it down and open again but it doesn't work. HELP PLEASE, I'M DYING HERE.
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Hi all,
First please check @SpotifyStatus and/ or the Ongoing Issues board to make sure there isn't a larger issue.
Next, if it's a connection issue, you may see one or more of the following:
These steps should get you back up and running:
There could be several reasons this might happen, but the easiest one to check is to see if Spotify has been set to be in offline mode. First, open Spotify. From the Spotify menu at the top of the screen, check if "Offline Mode" has a check next to it. If it does, simply select Offline Mode again to clear the check. If this is the case, spotify should return to normal operation once you've done this.
Let us know how this works!
Same problem. Te "switch offline" way doesnt work for me. Every time i restart spotify apear that i have no conection to internet.
Help!!!!
it doesnt work i already pressed the offline mode button
Same problem. I leave Radio on and now that it finally stops repeating the same song over and over, it disconnects. Everything else internet wise is ON - I have no connection problems. Spotify is not set to Offline mode. This is a bug. Please fix it. All I want is a streaming radio that plays music and stays on until I turn it off. That's what I'm paying for. So far, after months of paying for this service, it has yet to deliver.
About twice a month, I was experiencing a similar problem with the free version (error 116) when using spotify at work. If I left Spotify open, eventually it was always able to find a connection. In November I got an iPhone and upgraded to premium. Since then I have yet to get it to play at work on the iphone or macbook. I have done two clean installs on the macbook with no change. I even talked to IT and they swear, they have not changed a thing on the network. Its a college so there are wireless networks for staff, students, and gaming. I have tried all three with both laptop and phone but no luck. I have no problems at home, neighbors, Panera, Krystal, parents, etc... Is there a technical document or something I can provide IT to see if we can find the problem? If not, I will have to go back to Pandora...SAD.
Im tired of working to the sound of my own typing...
-Russ
I do have the same problem and its driving me crazy. Did anyone find a solution to this? It has to be a bug, and ffs someone has to fix it, we r paying for this.....
I have the same issue...cannot switch to online mode...re-installed spotify and I still have the same problem...I did get new Apple laptop with Mountain Lion and this is the only change I have made recently.
Yep - the Facebook password change was what caused the Spotify offline issue for me. Just had to log out of Spotify and then log back in with new Facebook password.