Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Impossible to connect to server

Impossible to connect to server

Plan
Free
Country
Italy
Device
Web browser (Mozilla Firefox and Microsoft Edge)
Operating System
Windows 10, 64 bit
My Question or Issue
Hi,
first I apologize for my english.
I haven't been able to use the web player on PC for a few days, I get the following error: unable to contact the server https://open.spotify.com/it
if I connect from a smartphone instead I access without problems.
any suggestions?
Thanks in advance

Reply
2 Replies

Hey @Velikov,

 

Thanks for reaching out.

 

Does this affect the Spotify app on Windows as well or just the Web Player? Are you using any sort of VPN/Proxy? 

 

Let me know 🙂

MaximSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

thanks for the prompt reply.

maybe I fixed it: it was the fault of the host file

Suggested posts