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Multiple Issues After Windows 10 Update

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Multiple Issues After Windows 10 Update

Hi, 

 

After a recent Windows 10 update, noticed immediately that the Spotify Icon went blank (Just a Green Box - No Icon) - It also appears the same in Apps on the Start Menu.

 

Now its nowhere to be found on the pc, not in "Find", Explorer, Appdata/Roaming/(etc...) and neither in Control Panel to be uninstalled/ re-installed.

 

When I try and re-install it says that "A Windows Store installation of Spotify was found in your system. Please install that version first or update through the window store".

 

Through the Windows Store I can launch it but cant un-install or update in order to re-install. 

 

After the update I also had issues with the HP Accelerator, could this an issue? 

 

Annoying! Kindly Assist

 

Windows Version 10 Home - 10.0.16299 Build 16299

Spotify Version - 1.0.69.336.g7edcc575 (Windows Store version)

 

Thank you 

 

Regards

 

 

Capture.PNG
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Marked as solution

Hey, @HarmeetSP -

 

You can try uninstalling Spotify through Windows Settings > Apps > Apps & Features. Select Spotify on the list and click 'Uninstall.'

 

After uninstalling, you can try a clean reintall through the Windows App Store.

 

Tell me if it works 🙂

 

View solution in original post

Spotify.png
2 Replies
Marked as solution

Hey, @HarmeetSP -

 

You can try uninstalling Spotify through Windows Settings > Apps > Apps & Features. Select Spotify on the list and click 'Uninstall.'

 

After uninstalling, you can try a clean reintall through the Windows App Store.

 

Tell me if it works 🙂

 

Spotify.png

Yes It sure did, I feel like an idiot 🙂 

 

But thank you so much for your assistance. Much appreciated. 

 

Regards

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