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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135245 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135245 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51867 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51867 Views
  • 0 replies
  • 32 likes

Solved!! [Bug] Incorrect Large Playlist Duration Displayed 0.9.10

I'm very happy that the playlist time was added back into Spotify, but it doesn't seem to give the correct time, at least for large playlists. I don't know when the time starts to fail, but I'm currently playing through a list with around 4,000 songs...

  • Casual Listener
  • I'm very happy that the playlist time was added back into Spotify, but it doesn't seem to give the correct time, at least for large playlists. I don't know when the time starts to fail, but I'm curre...
  • metalnut4
  • Newbie
  • 2774 Views
  • 7 replies
  • 0 likes
  • Windows
  • 2774 Views
  • 7 replies
  • 0 likes

Removal of Copy Song Link?

I really don't understand why useful features keep getting removed. First Notifications, then messages, now copy song link? I don't want to have to click share then click copy to clipboard in order to send a link to a song. Your product team needs to...

  • Music Fan
  • I really don't understand why useful features keep getting removed. First Notifications, then messages, now copy song link? I don't want to have to click share then click copy to clipboard in order t...
  • DigitalSea
  • Newbie
  • 1232 Views
  • 4 replies
  • 2 likes
  • Windows
  • 1232 Views
  • 4 replies
  • 2 likes

Last.FM connect - invalid username or password

Today, just randomly, I realized that I wasn't scrobbling anything so I checked Spotify (on Desktop) to see if my last.fm was still connected and it wasn't. When I tried to enter my user and pass, it says invalid username or password. Any help would ...

  • Casual Listener
  • Today, just randomly, I realized that I wasn't scrobbling anything so I checked Spotify (on Desktop) to see if my last.fm was still connected and it wasn't. When I tried to enter my user and pass, it...
  • isidonis
  • Newbie
  • 213 Views
  • 1 replies
  • 0 likes
  • Windows
  • 213 Views
  • 1 replies
  • 0 likes

only playing the 1st song on album

hi i am trying to play a song on an album track 3 or whatever and it just keeps jumping to the start of track 1 i have uninstalled spotify twice that fixed the problem for a while then it just goes back to playing the 1st song its really annoying me

  • Casual Listener
  • hi i am trying to play a song on an album track 3 or whatever and it just keeps jumping to the start of track 1 i have uninstalled spotify twice that fixed the problem for a while then it just goes b...
  • leeps291
  • Casual Listener
  • 236 Views
  • 2 replies
  • 1 likes
  • Windows
  • 236 Views
  • 2 replies
  • 1 likes

Solved!! Undo favorites

Hi. I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android. Any ideas?

  • Casual Listener
  • Hi.   I'm currently unable to undo clicking the favorite option (it's a heart nowadays) in premium, both desktop and android.   Any ideas?
  • Specialworld
  • Community Legend
  • 597 Views
  • 4 replies
  • 0 likes
  • Windows
  • 597 Views
  • 4 replies
  • 0 likes

Spotify plays the first song in the list rather than the one I selected.

Hoping someone can shed some light on a strange problem I've been having for about a week. When I select a song to play, rather than playing the song I selected, Spotify simply plays the first song in the list. In an album, for instance, regardless o...

  • Casual Listener
  • Hoping someone can shed some light on a strange problem I've been having for about a week. When I select a song to play, rather than playing the song I selected, Spotify simply plays the first song i...
  • readybreak18
  • Regular
  • 276 Views
  • 4 replies
  • 2 likes
  • Windows
  • 276 Views
  • 4 replies
  • 2 likes

History Tab

The History Tab still isn't displaying the previous played songs!

  • Roadie
  • The History Tab still isn't displaying the previous played songs!
  • Jasonc126
  • Roadie
  • 342 Views
  • 5 replies
  • 0 likes
  • Windows
  • 342 Views
  • 5 replies
  • 0 likes

Next Song Problem

There is a problem on all of my devices (phone, laptop, and desktop) where spotify will not play the next song on an album or playlist but instead will play a song from La-Di-Da, an album by Roar. I haven't been able to find an answer or someone with...

  • Casual Listener
  • There is a problem on all of my devices (phone, laptop, and desktop) where spotify will not play the next song on an album or playlist but instead will play a song from La-Di-Da, an album by Roar. I ...
  • Jovikin
  • Casual Listener
  • 223 Views
  • 1 replies
  • 0 likes
  • Windows
  • 223 Views
  • 1 replies
  • 0 likes

I hate spotify support service

There is in MEXICO, no email or telephone contact.I has made dead end search about my problem.It unbeliveable that no body staff lisen me.I am consider to SUE spotify by FRAUD because the familiy service has no service to my family.I wait your answer...

  • Newbie
  • There is in MEXICO, no email or telephone contact. I has made dead end search about my problem. It unbeliveable that no body staff lisen me. I am consider to SUE spotify by FRAUD because the famil...
  • Robert_W
  • Community Legend
  • 198 Views
  • 2 replies
  • 0 likes
  • Windows
  • 198 Views
  • 2 replies
  • 0 likes

Spotify says account is in use somewhere else. Account is not in use somewhere else.

Spotify keeps pausing because 'your account is being used somewhere else'. I've never given out my password. Just in case, I changed my password and logged out of all accounts manually from the online settings menu so all accounts should have been de...

  • Newbie
  • Spotify keeps pausing because 'your account is being used somewhere else'. I've never given out my password. Just in case, I changed my password and logged out of all accounts manually from the onlin...
  • Sinistrality
  • Newbie
  • 246 Views
  • 1 replies
  • 2 likes
  • Windows
  • 246 Views
  • 1 replies
  • 2 likes

Local File not showing up

So one of my local songs keeps disappearing from spotify. as soon as I delete the song from the folder and readd it some time later it reappears in my collection and all the playlists I added it to earlier. There's other songs form that Folder that d...

  • Newbie
  • So one of my local songs keeps disappearing from spotify. as soon as I delete the song from the folder and readd it some time later it reappears in my collection and all the playlists I added it to e...
  • 262 Views
  • 0 replies
  • 0 likes
  • Windows
  • 262 Views
  • 0 replies
  • 0 likes

Albums always starting from the first song

Whenenver I click a song from any album it always plays the first song, to get to the one I want I have to click the next song button at the bottom. I asked around and no one else I know is having this issue. I did try reinstalling and deleting all m...

  • Newbie
  • Whenenver I click a song from any album it always plays the first song, to get to the one I want I have to click the next song button at the bottom. I asked around and no one else I know is having th...
  • Grouser
  • Regular
  • 735 Views
  • 5 replies
  • 2 likes
  • Windows
  • 735 Views
  • 5 replies
  • 2 likes

Re-enabling the desktop overlay

Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify only. With other media playback apps (eg. built-in Gr...

  • Newbie
  • Hi, I have Spotify premium version 1.0.52.725.g943b26a8 (latest as of 2/4/17), and I am having problems with the desktop overlay (media playback panel, song info currently playing...) with Spotify on...
  • 687 Views
  • 0 replies
  • 0 likes
  • Windows
  • 687 Views
  • 0 replies
  • 0 likes

Superuser Contribution doesn't play a specific song

i'm a premium account. when I select a song from an album with start button it starts from first song, not from the song i said to play. Why??

  • Newbie
  • i'm a premium account. when I select a song from an album with start button it starts from first song, not from the song i said to play. Why??
  • ZullyB
  • Roadie
  • 144 Views
  • 1 replies
  • 0 likes
  • Windows
  • 144 Views
  • 1 replies
  • 0 likes

Copying tracks and playlists from pc version to android

hi. is there any way to download my tracks or playlist once (on pc) and copy them to my android device so i can use them on both of my devices? or i have to download them twice?

  • Newbie
  • hi. is there any way to download my tracks or playlist once (on pc) and copy them to my android device so i can use them on both of my devices? or i have to download them twice?
  • Specialworld
  • Community Legend
  • 166 Views
  • 1 replies
  • 0 likes
  • Windows
  • 166 Views
  • 1 replies
  • 0 likes

Daily Mix doesn't change

5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?

  • Newbie
  • 5 of my 6 daily mixes change each day as I expect. But my daily mix #1 stays exactly the same despite having listened to it twice. How can I get it to refresh?
  • 161 Views
  • 0 replies
  • 0 likes
  • Windows
  • 161 Views
  • 0 replies
  • 0 likes

Recent update no longer allows sharing of multiple songs

The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected. The recent update has removed this potential, as now when you click "Share" with multiple songs selected, you...

  • Newbie
  • The feature I'm talking about is being able to select multiple songs and click "share" in order to get the share link of all songs selected.   The recent update has removed this potential, as ...
  • Jacob
  • Community Legend
  • 180 Views
  • 1 replies
  • 0 likes
  • Windows
  • 180 Views
  • 1 replies
  • 0 likes

How to ger rid of spotify connect bar at the bottom of PC app

Always, when I run desktop spotify on my PC i see this blue or sometimes green bar at the bottom with arrow and text "connect to device" and it's related to Spotify connect function. But I KNOW THAT THERE IS THAT OPTION, WHY I HAVE TO SEE THIS EVERY ...

  • Newbie
  • Always, when I run desktop spotify on my PC i see this blue or sometimes green bar at the bottom with arrow and text "connect to device" and it's related to Spotify connect function. But I KNOW THAT ...
  • Komoto456
  • Newbie
  • 1567 Views
  • 2 replies
  • 2 likes
  • Windows
  • 1567 Views
  • 2 replies
  • 2 likes

Solved!! Where is "You might also like"?

In the Android app, Spotify starts on top with a collection of playlists based on my interests. This section is called "You might also like". Is there anything like this in the desktop app? For me it only shows some local playlists (those are all in ...

  • Casual Listener
  • In the Android app, Spotify starts on top with a collection of playlists based on my interests. This section is called "You might also like".   Is there anything like this in the desktop&...
  • pbb72
  • Casual Listener
  • 4559 Views
  • 6 replies
  • 1 likes
  • Windows
  • 4559 Views
  • 6 replies
  • 1 likes