Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84254 Views

40 replies

68 likes

  • 84254 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798959 Views

505 replies

64 likes

  • 798959 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24678 Views

26 replies

7 likes

  • 24678 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3107 Views

0 replies

4 likes

  • 3107 Views
  • 0 replies
  • 4 likes

[Desktop] "Set the same volume level for all songs" on desktop app does not work

For a long time, I've had issues with the Spotify desktop app playing the same volume for every song. The mobile app (iOS) and Web Player keep the songs at the same level without a problem. However, I frequently come across entire albums or even a si...

Casual Listener

For a long time, I've had issues with the Spotify desktop app playing the same volume for every song. The mobile app (iOS) and Web Player keep the songs at the same level without a problem. However, ...

noahspotify

Music Fan

3279 Views

4 replies

4 likes

Windows
  • 3279 Views
  • 4 replies
  • 4 likes

Song image

the song image does not appearHELP ME

Newbie

the song image does not appear HELP ME

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
  • 0 likes

Spotify Desktop Random Skipping

Hello everyone, I've run into a problem using the desktop version of Spotify. I do have premium and I'm operating on a Windows 7 computer. Here are the details of the problem: - Sometimes Spotify works just fine- Sometimes, after skipping a few times...

Newbie

Hello everyone, I've run into a problem using the desktop version of Spotify. I do have premium and I'm operating on a Windows 7 computer. Here are the details of the problem:  - Sometimes Spot...

481 Views

0 replies

0 likes

  • 481 Views
  • 0 replies
  • 0 likes

Solved!! Can'n normally start or uninstall Windows Store installed Spotify

I installed Spotify on my Win 10 from the Windows Store, pinned its icon to the Taskbar and it worked fine.Recently, I thing after installing some bigger Win updates, when I clieck the Spotify taskbar icon, it does nothing. When I hit the windows key...

Casual Listener

I installed Spotify on my Win 10 from the Windows Store, pinned its icon to the Taskbar and it worked fine. Recently, I thing after installing some bigger Win updates, when I clieck the Spotify task...

RadekSk1

Casual Listener

9455 Views

2 replies

0 likes

  • 9455 Views
  • 2 replies
  • 0 likes

[BUG] Desktop App has a Blank Screen (with only File, Edit and View) on the Menu Strip

Hello all, Recently, whenever Spotify opens, it looks like the picture shown below. I have looked up many solutions, however none of them worked. Things I have tried:- Uninstalling/reinstalling Spotify through the Apps and Features menu (clean reinst...

Casual Listener

Hello all,   Recently, whenever Spotify opens, it looks like the picture shown below. I have looked up many solutions, however none of them worked. Things I have tried: - Uninstalling/reinsta...

alexb027

Casual Listener

1932 Views

3 replies

0 likes

Windows
  • 1932 Views
  • 3 replies
  • 0 likes

Solved!! Not able to repeat a single song

Hello,since yesterday I'm not able to click on the repeat button twice. That means that I can only repeat the whole playlist, but not a song by itself. (in other words: the repeat button with the (1) in it is gone.) It always worked for me in the web...

Newbie

Hello, since yesterday I'm not able to click on the repeat button twice. That means that I can only repeat the whole playlist, but not a song by itself. (in other words: the repeat button with the (...

IguanaSetup

Community Legend

1375 Views

1 replies

0 likes

  • 1375 Views
  • 1 replies
  • 0 likes

Solved!! Spotify desktop "This song is not available"

Since the last update (1.0.21.143) Spotify is no longer working, it launches as usual but I can't play any song, it say that the song isn't available and that if I have it on my computer I can import it. For every song.I tried deleting the cache, rem...

Casual Listener

Since the last update (1.0.21.143) Spotify is no longer working, it launches as usual but I can't play any song, it say that the song isn't available and that if I have it on my computer I can import...

tombardal

Newbie

21287 Views

8 replies

1 likes

Windows
  • 21287 Views
  • 8 replies
  • 1 likes

My Saved Songs is not Showing Up

I can not see my saved songs list all that shows up on the screen is to "Go to Browse". I have already reinstalled spotify, and nothing has happened. Also on my mobile there is no problems, and I can see my saved song list.

Casual Listener

I can not see my saved songs list all that shows up on the screen is to "Go to Browse". I have already reinstalled spotify, and nothing has happened. Also on my mobile there is no problems, and I can...

Canadianmd

Casual Listener

1895 Views

3 replies

4 likes

  • 1895 Views
  • 3 replies
  • 4 likes

Spotify Connect not shuffling (Confirmed to affect: iOS, Android, PC)

There has already been a few forum posts about this. But with how the unique way that this company seems to run it's support where you need backup from the rest of the community to have a problem resolved it's gotten no where. No matter. We shall try...

Casual Listener

There has already been a few forum posts about this. But with how the unique way that this company seems to run it's support where you need backup from the rest of the community to have a problem res...

StephenWA

Roadie

1348 Views

5 replies

8 likes

Windows
  • 1348 Views
  • 5 replies
  • 8 likes

Superuser Contribution Chromecast Audio Issue

Hello, I have an issue whereas when I am connected to my CA I can only shuffle play about 50 songs from the top of whatever playlist I use, or 50 around the song I start from. If I am not connected to my CA, Spotify works as normal. Any remedies?EDIT...

Newbie

Hello, I have an issue whereas when I am connected to my CA I can only shuffle play about 50 songs from the top of whatever playlist I use, or 50 around the song I start from. If I am not connected t...

StephenWA

Roadie

685 Views

3 replies

1 likes

Windows
  • 685 Views
  • 3 replies
  • 1 likes

Songs grayed out on phone, works on laptop.

So I've put my Tool CDs on to my laptop and have them available on the Spotify program and added to a playlist. The playlist shows up on the phone, but all the songs are greyed out and don't seem to download... Is there something I'm doing wrong, or ...

Newbie

So I've put my Tool CDs on to my laptop and have them available on the Spotify program and added to a playlist. The playlist shows up on the phone, but all the songs are greyed out and don't seem to ...

sharadgadhia

Newbie

578 Views

1 replies

1 likes

Windows
  • 578 Views
  • 1 replies
  • 1 likes

My Music has no sound

I'm trying to listen to the song Heat by Eminem after adding it to my playlist with other songs in his album and it used to play before but won't now. I can listen to some other songs but it just won't work. When I hit play the audio track at the bot...

Newbie

I'm trying to listen to the song Heat by Eminem after adding it to my playlist with other songs in his album and it used to play before but won't now. I can listen to some other songs but it jus...

381 Views

0 replies

0 likes

  • 381 Views
  • 0 replies
  • 0 likes

Bring my own music

With Google Play, I was able to include my own previusly purchased music - how do I do that here for music that isn't available on Spotify? Can't very well have all my music in one place without Garth Brooks!

Newbie

With Google Play, I was able to include my own previusly purchased music - how do I do that here for music that isn't available on Spotify?  Can't very well have all my music in one place withou...

499 Views

0 replies

0 likes

  • 499 Views
  • 0 replies
  • 0 likes

Since Windows 10...

"This song is not available. If you have the file on your computer you can import it."For every song. After Windows 10 update, my sound was not working at all. I had to update sound drivers, that fixed the issue with sound from other sources. For SPO...

Newbie

"This song is not available.  If you have the file on your computer you can import it." For every song.   After Windows 10 update, my sound was not working at all.  I had to update ...

387 Views

0 replies

0 likes

  • 387 Views
  • 0 replies
  • 0 likes

8 yr Premium sub cancelled, Windows 10 desktop app no longer works

I love Spotify, for 8 years I used it on my desktop at work and at home, but since upgrading to Window 10, I've had nothiong but problems with it. This is more of a rant than anything else, as I have tried all the solutions, sometimes they work, but ...

Casual Listener

I love Spotify, for 8 years I used it on my desktop at work and at home, but since upgrading to Window 10, I've had nothiong but problems with it. This is more of a rant than anything else, as I have...

Wendy172

Regular

570 Views

1 replies

0 likes

  • 570 Views
  • 1 replies
  • 0 likes

PROBLEMA CON ARCHIVOS LOCALES

QUE TAL, TENGO PROBLEMAS AL INTENTAR CREAR UNA PLAYLIST CON TODOS MIS ARCHIVOS LOCALES, EN SI ES TODA LA MUSICA QUE TENIA EN UN IPOD CLASSIC (13,622 CANCIONES), ME SALE LA SIGUIENTE LEYENDA: "HAS LLENADO ESTA PLAYLIST HASTA EL MAXIMO, ESTAMOS IMPRESI...

Newbie

QUE TAL, TENGO PROBLEMAS AL INTENTAR CREAR UNA PLAYLIST CON TODOS MIS ARCHIVOS LOCALES, EN SI ES TODA LA MUSICA QUE TENIA EN UN IPOD CLASSIC (13,622 CANCIONES), ME SALE LA SIGUIENTE LEYENDA: "HA...

654 Views

0 replies

1 likes

  • 654 Views
  • 0 replies
  • 1 likes

test

username is random letters

Newbie

username is random letters

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Can't see a specific friend's spotify activity

I have recently noticed that I can't see one of my friends listening activity even though I can see what all of my other friends are listening to. I told her to turn the feature on and she said it was, and we both tried logging in and out and reinsta...

Newbie

I have recently noticed that I can't see one of my friends listening activity even though I can see what all of my other friends are listening to. I told her to turn the feature on and she said it wa...

889 Views

0 replies

2 likes

  • 889 Views
  • 0 replies
  • 2 likes

Crossfade not working on specific artists and setting not saving.

Brief description of the issue:Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page. Steps I took:First I turned on the crossfade option (12 seconds). Tried to play Tennis songs - crossfade...

Casual Listener

Brief description of the issue: Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page.    Steps I took: First I turned on th...

506 Views

0 replies

4 likes

  • 506 Views
  • 0 replies
  • 4 likes

Feature Request: Retain playback preferences after updates

Currently, I don't see a way to make my playback settings retained (eg Shuffle, Repeat) between updates. What ends up happening is I expect a playlist to be on repeat from previous use but updates reset the playback settings to default (No shuffle, n...

Newbie

Currently, I don't see a way to make my playback settings retained (eg Shuffle, Repeat) between updates.    What ends up happening is I expect a playlist to be on repeat from previous use...

485 Views

0 replies

0 likes

  • 485 Views
  • 0 replies
  • 0 likes