Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
Sunday
RealNC
Casual Listener
26157 Views
68 replies
23 likes

26157 Views
68 replies
23 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
8 hours ago
shark1975
Casual Listener
58703 Views
252 replies
21 likes

58703 Views
252 replies
21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
3700 Views
1 replies
6 likes

3700 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
143435 Views
0 replies
26 likes
Mac
Windows

143435 Views
0 replies
26 likes

cannot add my music from alternate location

I just switched from groove to spotify, after moving my music.but groove was getting all my music from a location different from where spotify wants to go looking for it.so in preferences, i see i can add a new location for spotify to go looking for ...

kepler_tunes_19
Regular
I just switched from groove to spotify, after moving my music. but groove was getting all my music from a location different from where spotify wants to go looking for it. so in preferences, i see ...
2017-10-28 8:43:19 PM
313 Views
0 replies
0 likes

313 Views
0 replies
0 likes

My playlists are now "Made by Spotify" and therefore I am unable to edit them?

So about three months ago I made some playlists on Spotify. Now I have come back to those playlists and attempted to add more songs to them but I am unable to as I no longer own them I just "follow" them and they all say "Made by Spotify". How do I f...

Chepki
Casual Listener
So about three months ago I made some playlists on Spotify. Now I have come back to those playlists and attempted to add more songs to them but I am unable to as I no longer own them I just "follow" ...
2017-10-19 3:53:45 AM
2017-10-28 3:44:04 PM
Sebasty
Spotify Star
706 Views
5 replies
0 likes
Windows

706 Views
5 replies
0 likes

Solved!! All songs not playing. I keep getting a "This song is not available."

Ive tried everything to uninstalling, unchecking all Local Files boxes and nothing works. Everytime I try to play any song on my Spotify I get a message that states. "This song is not available. If you have the file on your computer you can import it...

Allybear55a
Newbie
Ive tried everything to uninstalling, unchecking all Local Files boxes and nothing works. Everytime I try to play any song on my Spotify I get a message that states. "This song is not available. If y...
2017-10-25 4:51:10 PM
2017-10-28 3:34:23 PM
Sebasty
Spotify Star
2350 Views
7 replies
0 likes

2350 Views
7 replies
0 likes

Solved!! does the app take up more processing than the webpage?

I love the Spotify app and its music, and I was wondering if the app takes up more processing than the webpage because I want to listen to my music while using applications that take up at least half of my processing power, making most other applicat...

SquishyBoi
Newbie
I love the Spotify app and its music, and I was wondering if the app takes up more processing than the webpage because I want to listen to my music while using applications that take up at least half...
2017-10-27 10:45:29 PM
2017-10-28 3:09:32 PM
Sebasty
Spotify Star
7704 Views
1 replies
0 likes
Web Player
Windows

7704 Views
1 replies
0 likes

Solved!! Cortana issues with Spotify

I recently moved from Groove (sadness) to Spotify and initially Cortana worked for opening the app and playing music. But after turning off Groove integration with Cortana, suddenly I can't get Cortana and Spotify to work. I've enabled Spotify in Cor...

jspainhower
Newbie
I recently moved from Groove (sadness) to Spotify and initially Cortana worked for opening the app and playing music. But after turning off Groove integration with Cortana, suddenly I can't get Corta...
2017-10-28 1:36:04 AM
2017-10-28 11:44:33 AM
IguanaSetup
Community Legend
12878 Views
1 replies
2 likes
Windows

12878 Views
1 replies
2 likes

Pofile Pictures

Hi i cant seem to be able to post a profile picture on my account. i have googled it looked at the spotify communtiy and tried on my mac, windows and iPhone and it just wont let me do it.

SoccerGoddess
Newbie
Hi i cant seem to be able to post a profile picture on my account. i have googled it looked at the spotify communtiy and tried on my mac, windows and iPhone and it just wont let me do it.
2017-10-28 5:31:30 AM
2017-10-28 9:49:31 AM
Maxim
Spotify Star
385 Views
1 replies
0 likes

385 Views
1 replies
0 likes

Solved!! Connect my phone as a remote

Hi everyone, Basicly I have a trouble connecting my phone as a remote for my pc.My pc isnt connect on the same wifi, actualy it's a wired connection so no wifi at all. Is there a way for my phone to communicate with my pc ? Thank you all

COTEGOHABSGO
Casual Listener
Hi everyone, Basicly I have a trouble connecting my phone as a remote for my pc. My pc isnt connect on the same wifi, actualy it's a wired connection so no wifi at all. Is there a ...
2017-10-27 2:57:22 AM
2017-10-28 9:36:55 AM
unclesilas
Roadie
2464 Views
4 replies
0 likes
Windows

2464 Views
4 replies
0 likes

error code 17 windows 8

I have tried EVERYTHING people have suggested for this problem. NOTHING has worked. The weird thing is, it has worked on the same computer, just days before. I deleted it and now I can't download it again

Rubyisme
Casual Listener
I have tried EVERYTHING people have suggested for this problem. NOTHING has worked. The weird thing is, it has worked on the same computer, just days before. I deleted it and now I can't download it ...
2017-10-28 5:56:26 AM
2017-10-28 8:12:52 AM
LeoRager
Community Legend
462 Views
1 replies
0 likes
Windows

462 Views
1 replies
0 likes

Solved!! error code 17

How to resolve your error code 17 on window 7, it been 2 and a half months and you still have not resolve this situation.

keithb
Newbie
How to resolve your error code 17 on window 7, it been 2 and a half months and you still have not resolve this situation.
2012-03-19 7:03:55 PM
2017-10-28 5:45:37 AM
Rubyisme
Casual Listener
232909 Views
88 replies
10 likes

232909 Views
88 replies
10 likes

Turn off automatic the spotify program . When we open the window HOW TO?

Turn off automatic the spotify program . When we open the window. Thank you.

kittidechTH
Casual Listener
Turn off automatic the spotify program . When we open the window. Thank you.
2017-10-27 2:20:08 PM
2017-10-27 9:45:56 PM
unclesilas
Roadie
706 Views
3 replies
0 likes

706 Views
3 replies
0 likes

Can't hear music but can on browser - Windows 10

Very weird. Just dowloaded the Windows 10 client and signed in with Premium account. When I click a song, it says "Can't play song" and the computer is silent. I can play YouTube videos and can play spotify in the Chrome Browser. But the desktop clie...

ZoNoMo1
Casual Listener
Very weird. Just dowloaded the Windows 10 client and signed in with Premium account. When I click a song, it says "Can't play song" and the computer is silent. I can play YouTube vi...
2017-10-27 5:56:37 PM
2017-10-27 7:49:20 PM
Sebasty
Spotify Star
390 Views
1 replies
0 likes

390 Views
1 replies
0 likes

Reverting to an older version.

In the latest update Spotify have removed another feature. This time it's the full release date of tracks; now it shows the year only. This is a deal-breaker for me. As a compiler of a new release playlist I need this information. So I have to revert...

gareth8
Roadie
In the latest update Spotify have removed another feature. This time it's the full release date of tracks; now it shows the year only. This is a deal-breaker for me. As a compiler of a ...
2017-10-26 6:14:24 AM
2017-10-27 7:40:08 PM
gareth8
Roadie
378 Views
1 replies
1 likes
Windows

378 Views
1 replies
1 likes

Add A Source not working as intented

I'm trying to add a song I made to local files, however whenever I try to add a source, it won't show up. How every, every other sound file will show up in local files even though I haven't added them in any way. Any advice? P.S. the song file is an ...

Spebby
Casual Listener
I'm trying to add a song I made to local files, however whenever I try to add a source, it won't show up. How every, every other sound file will show up in local files even though I haven't adde...
2017-10-27 7:39:38 PM
560 Views
0 replies
2 likes
Windows

560 Views
0 replies
2 likes

Playlist mix

Hello, I need to listen a playlist which automatically change music like a mix (at any moment of all music). It worked with this playlist : "This is: Hardwell" but I can't reproduce it. Any one can help me please ? Thank you

sbroix
Newbie
Hello, I need to listen a playlist which automatically change music like a mix (at any moment of all music). It worked with this playlist : "This is: Hardwell" but I can't reproduce...
2017-10-27 5:17:23 PM
2017-10-27 5:59:54 PM
IguanaSetup
Community Legend
292 Views
1 replies
0 likes
Web Player
Windows

292 Views
1 replies
0 likes

Browse content not refreshing

The content in the browse section of the desktop app no longer refreshes and there is no way to force a reload. The only thing you can do is close spotify and re-open it. This is with regard to the playlist rotator. This morning, it had music suggest...

BlythMeister
Casual Listener
The content in the browse section of the desktop app no longer refreshes and there is no way to force a reload. The only thing you can do is close spotify and re-open it. This is wi...
2016-05-11 9:32:03 AM
2017-10-27 5:52:42 PM
heyhayden
Newbie
1526 Views
3 replies
4 likes
Windows

1526 Views
3 replies
4 likes

Every 30 seconds: Oooops, something went wrong with the playback. Reload

Every 30 seconds i get on webplayer "Oooops, something went wrong with the playback. Reload" but still working. What is going on? Is annoying me badly.I tried everything to fix it including incognito so don't tell me "do this".Version 62.0.3202.75 (O...

rekle
Roadie
Every 30 seconds i get on webplayer "Oooops, something went wrong with the playback. Reload" but still working. What is going on? Is annoying me badly. I tried everything to fix it including incogni...
2017-10-27 9:45:21 AM
2017-10-27 3:36:14 PM
Sebasty
Spotify Star
612 Views
1 replies
0 likes
Web Player
Windows

612 Views
1 replies
0 likes

recommendations that exist in other playlist

I realy like the recommendations but a problem is, that songs that allready exist in other playlist will not filtered out. Would be nice if all songs existing in any playlist will never shown as an recommendation. That would help much to prevent for ...

DERLanky
Newbie
I realy like the recommendations but a problem is, that songs that allready exist in other playlist will not filtered out. Would be nice if all songs existing in any playlist will never shown as...
2017-10-27 7:19:39 AM
238 Views
0 replies
0 likes
Web Player
Windows

238 Views
0 replies
0 likes

[Connect] Show Chromecast on Desktop's Connect device list

I can only connect to Chromecast when my phone is already connected and playing music. When I don't use my phone the device list on my desktop is empty. Please fix this. I want my desktop to connect to Chromecast without the help of my phone.

KKBNDHC
Newbie
I can only connect to Chromecast when my phone is already connected and playing music. When I don't use my phone the device list on my desktop is empty. Please fix this. I want my desktop to connect ...
2017-10-26 11:02:55 PM
193 Views
0 replies
0 likes
Windows

193 Views
0 replies
0 likes

Spotify Search addons

Is there an add-on that finds music on spotify based on files on your computer?

Dave9112
Casual Listener
Is there an add-on that finds music on spotify based on files on your computer?
2017-10-25 11:34:32 AM
2017-10-26 10:39:15 PM
Dave9112
Casual Listener
268 Views
1 replies
0 likes
Windows

268 Views
1 replies
0 likes

Serch music from local music automatically

Can i serch from my music archives (local) (.mp3/.wav/..) music in spotify, and for example add it to a playlist?I have a lot of music out of spotify and serch manually takes a long time... Sorry about my english

eugewp
Newbie
Can i serch from my music archives (local) (.mp3/.wav/..) music in spotify, and for example add it to a playlist? I have a lot of music out of spotify and serch manually takes a long time... ...
2017-10-26 3:54:48 PM
2017-10-26 10:36:12 PM
Dave9112
Casual Listener
261 Views
1 replies
0 likes
Web Player
Windows

261 Views
1 replies
0 likes

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Desktop (Windows)

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