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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84070 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

797400 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

24353 Views

25 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3089 Views

0 replies

4 likes

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Facebook friends not showing

I just got Spotify Premium but never used Spotify before. I know some of my friends use Spotify, but for some reason they are not showing up. I would love to connect with them on Spotify. Please help.

Visitor

I just got Spotify Premium but never used Spotify before. I know some of my friends use Spotify, but for some reason they are not showing up. I would love to connect with them on Spotify.   Pl...

534 Views

0 replies

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Can't reinstall because "Some archives weren't created" (ErrorCode 13)

Hi! My Name is Ezequiel and I currently have some trouble when I close the program in my Windows and the moment I want to open it again, it suddlenly starts "intalling spotify" like the first time I downloaded it. This time the program won't install ...

Newbie

Hi! My Name is Ezequiel and I currently have some trouble when I close the program in my Windows and the moment I want to open it again, it suddlenly starts "intalling spotify" like the first time I ...

329 Views

0 replies

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Loading... Playlists

Hi, I have seven playlists that Spotify won't load and cannot be deleted by me. The left hand Spotify playlist panel just shows "Loading...: . I have tried the same Spotify account on a Windows 10 Mobile Phone and on two Windows 10 PCs, and I have th...

Newbie

Hi,   I have seven playlists that Spotify won't load and cannot be deleted by me. The left hand Spotify playlist panel just shows "Loading...: . I have tried the same Spotify account on a Wind...

502 Views

0 replies

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Bring back the blue dot and notification number!

I realize this has been talked about alot previously. But I have not heard anything new for almost 2 years. It is such a pain to scour through playlists for songs without this feature Any chance we'll be getting this back in the near future?Or is it ...

Newbie

I realize this has been talked about alot previously. But I have not heard anything new for almost 2 years.   It is such a pain to scour through playlists for songs without this feature &nbsp...

699 Views

0 replies

0 likes

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Problem with Spotify and Dolby Audio

Hi guys I have had my computer for a couple of weeks. No problem until now when I realised that Spotify creates troubles with the Dolby Audio program (Windows 10). It works fine when I click on the "custom setting" - Dolby Audio has "movie, music, ga...

Newbie

Hi guys   I have had my computer for a couple of weeks. No problem until now when I realised that Spotify creates troubles with the Dolby Audio program (Windows 10). It works fine when I click...

1588 Views

0 replies

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Media keys in client open web player when active

Hello fellow music listeners,Whenever I am listening using the desktop client, and google chrome is the active window and I press one of my media keys (play, stop, next, previous song) on my keyboard, it opens the web version of spotify. Is there any...

Newbie

Hello fellow music listeners, Whenever I am listening using the desktop client, and google chrome is the active window and I press one of my media keys (play, stop, next, previous song) on my keyboa...

425 Views

0 replies

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Holding Media Skip forward or back causes softlock

Holding the skip keys on my keyboard causes a softlock where the application will not allow for playing any song except the song that was playing when the softlock occured, problem only fixed by closing and restarting the application.

Casual Listener

Holding the skip keys on my keyboard causes a softlock where the application will not allow for playing any song except the song that was playing when the softlock occured, problem only fixed by clos...

399 Views

0 replies

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Solved!! Cannot play any track in Spotify "This song is not available"

I have just gotten an issue in Spotify which I have never seen happen before, but essentially I have had Spotify open for well over 3 hours now, not being used, just loaded in the background of my Windows 8.1 machine (I know that Windows 10 had some ...

Gig Goer

I have just gotten an issue in Spotify which I have never seen happen before, but essentially I have had Spotify open for well over 3 hours now, not being used, just loaded in the background of my Wi...

comeheresparrow

Newbie

2960 Views

2 replies

0 likes

Windows
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Weird track list on library artist page

The artist page from the library sometimes shows a weird track list (see attached Adele track list as example).I tried restarting the Spotify desktop app with no success. The track order changes a little after each restart but is still weird. Besides...

Regular

The artist page from the library sometimes shows a weird track list (see attached Adele track list as example).I tried restarting the Spotify desktop app with no success. The track order changes a li...

1196 Views

0 replies

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Can't find NAS Attached Network Storage Drive under Network location to add local-file source

Under preferences local_file, I try to attach a source, my NAS network drive where all my music is but it doesn't appear under my Network. I can see it the drive in File Explorer on my computer.

Newbie

Under preferences local_file, I try to attach a source, my NAS network drive where all my music is but it doesn't appear under my Network.  I can see it the drive in File Explorer on my computer...

712 Views

0 replies

3 likes

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Spotify Connect - jams on HAMA DIT2000

From laptop, or phone, or tablet playing Spotify and connecting to the digital tuner Hama DIT2000 it works ok for a while. Then suddenly the music stops playing, although it continues on the phone, laptop, tablet. So you can't push the playbutton on ...

Newbie

From laptop, or phone, or tablet playing Spotify and connecting to the digital tuner Hama DIT2000 it works ok for a while. Then suddenly the music stops playing, although it continues on the phone, l...

2148 Views

0 replies

2 likes

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Download Options for Windows PCs

Where are they? Under Settings>Music Quality I see Download options on both my iPad and iPhone. However, on my Windows (10) PC I only see Streaming options. Do not require "extreme" (near lossless) but would like to download and play high bit rate tr...

Newbie

Where are they? Under Settings>Music Quality I see Download options on both my iPad and iPhone. However, on my Windows (10) PC I only see Streaming options. Do not require "extreme" (near lossless...

Sebasty

Community Legend

422 Views

1 replies

0 likes

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Playlists above 'Your library'?

Cant find any solution for this, i want to have my playlists ontop of the interface!Is this possible in some way? Or do i need to endure the bloated features ontop of what i listen to? I run this machine on a 720 resolution for everyone to see it pro...

Casual Listener

Cant find any solution for this, i want to have my playlists ontop of the interface! Is this possible in some way? Or do i need to endure the bloated features ontop of what i listen to?  I...

Diskmaskin

Casual Listener

428 Views

1 replies

1 likes

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Error 13

So I moved my PC from my house to another house, but now all of a sudden my whole Spotify isn't working and it says something like: Can't install because the required files can't be made, error 13 -> Something like that, I'm Dutch and the translation...

Newbie

So I moved my PC from my house to another house, but now all of a sudden my whole Spotify isn't working and it says something like: Can't install because the required files can't be made, error ...

antre

Newbie

517 Views

1 replies

0 likes

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No puedo ver "Mis Canciones".

Buenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni reproducir mi playlist "Mis Canciones" porqué hacerlo salta lo siguiente teniendo casi 150/200 músicas guardadas:Al darle doble click se reproduce...

Newbie

Buenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni reproducir mi playlist "Mis Canciones" porqué hacerlo salta lo siguiente teniendo casi 150/200 ...

rogernavarrete

Newbie

5680 Views

8 replies

7 likes

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Playlist names are in wrong language

Hello, Since 3-4 weeks (or maybe a bit longer) playlist names are displayed in incorrect language. My preffered language is English (I live in Poland) and at work - where I listed to Spotify the most - I connect to the internet through company VPN lo...

Music Fan

Hello,   Since 3-4 weeks (or maybe a bit longer) playlist names are displayed in incorrect language.   My preffered language is English (I live in Poland) and at work - where I lis...

hayley_kwok

Casual Listener

1878 Views

3 replies

0 likes

Windows
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Webplayer: can't add to playlist

I have this one playlist with all my good songs on it, but one day when I tried to add a song to it, it didn't appear. I can listen to it and play it but when I try to add a song to it, it just says add new playlist. In the app and the downloaded ver...

Newbie

I have this one playlist with all my good songs on it, but one day when I tried to add a song to it, it didn't appear. I can listen to it and play it but when I try to add a song to it, it just says ...

414 Views

0 replies

0 likes

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Christmas as selectable Genre (not Radio)

First post, so pardon me if it's in the wrong place... I just got a strange craving to listen to some Christmas music (sorry!), but I noticed that Christmas isn't available as a selectable genre in Genres and Moods, and is only available in Radio. I ...

Newbie

First post, so pardon me if it's in the wrong place...   I just got a strange craving to listen to some Christmas music (sorry!), but I noticed that Christmas isn't available as a selectable...

bogdan111

Newbie

3299 Views

6 replies

5 likes

Windows
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An album need fix

Hi, you need to fix Pagan Altar - Mythical & Magical album. Tracks are mistaken. The correct set is:1. Intro2. Samhein3. The Cry of the Banshee4. The Crowman5. Daemoni na Hoiche (Demons of the Night)6. The Sorcerer7. Flight of the Witch Queen8. Dance...

Visitor

Hi, you need to fix Pagan Altar - Mythical & Magical album. Tracks are mistaken. The correct set is: 1. Intro 2. Samhein 3. The Cry of the Banshee 4. The Crowman 5. Daemoni na Hoiche (D...

290 Views

0 replies

1 likes

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RT-AC87U + Naim Mu-so Qb + Spotify Connect

I have configured my Naim speaker but when I try to connect spotify to the wireless speaker it is not possible. I can not select the Naim device from spotify even though it appears on the list. On the speaker itself the spotify indicator appears blin...

Newbie

I have configured my Naim speaker but when I try to connect spotify to the wireless speaker it is not possible. I can not select the Naim device from spotify even though it appears on the list. On th...

549 Views

0 replies

0 likes

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