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Solved!! Disable the Mini-Player on the Web-Version

Hi GuysI switched on my Windows 10 from the Desktop-Version to the Browser-Version. It works, but now I get/see every time a Mini-Player in the left upper corner for about 5 seconds when I press Pause/Play or e.g. if I change the volume. How can I de...

Music Fan

NAC000000

Visitor

25253 Views

11 replies

2 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

MoeMcLendon

Music Fan

924184 Views

542 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

minklet

Music Fan

48668 Views

40 replies

9 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

6796 Views

0 replies

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Spotify won't connect

I haven''t found a solution to this.A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start browsing and everything works lika a charm onlie...ex...

Newbie

I haven''t found a solution to this. A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start ...

614 Views

0 replies

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Cover art

I cant seem to customise my cover art to just one picture.The saved picture/pictures to my laptop are the correct format and size but everytime I put the image on the playlist and click save, nothing chnages.Please help.

Newbie

I cant seem to customise my cover art to just one picture. The saved picture/pictures to my laptop are the correct format and size but everytime I  put the image on the playlist and click save...

395 Views

0 replies

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My playlists don't come up when I try to add a song to a playlist

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but only ''New Playlist'' comes up. It's really frustrat...

Visitor

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but o...

373 Views

0 replies

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Solved!! Shuffle mode won't shuffle from the whole playlist.

Hello! I post this as Desktop (Windows) because it's what I'm running when recording this. I've had the same issues on my Android phone aswell. The problem is that when I have Shuffle mode activated, it doesn't shuffle from my entire playlist. I only...

Casual Listener

Hello!  I post this as Desktop (Windows) because it's what I'm running when recording this. I've had the same issues on my Android phone aswell.   The problem is that when I have Shuff...

Siilverstar

Casual Listener

42480 Views

2 replies

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Account Management Not working on Internet Explorer 11

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome.I can manage, but just thought you should know.Also, as a paying customer, why don't you have a support email address?

Regular

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome. I can manage, but just thought you should know. Also, as a payin...

491 Views

0 replies

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Playlist 'Make Secret' and 'Make Public' confused

I'm posting this on desktop because the correct button is on my Android which shows 'Make Public' when in fact my playlist IS SECRET. However, on my desktop, it says 'Make Secret'. When I click on Make Secret on desktop it goes public (I can see it o...

Visitor

I'm posting this on desktop because the correct button is on my Android which shows 'Make Public' when in fact my playlist IS SECRET. However, on my desktop, it says 'Make Secret'.   When I cl...

871 Views

0 replies

2 likes

Android
Desktop
Playlists
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Adding Local Files to Playlist

Hello! I've been having a little trouble adding local files into a playlist to make them available for listening offline. I know I've added the source successfully because when I search the specific album name from my local files the search gives two...

Newbie

Hello!   I've been having a little trouble adding local files into a playlist to make them available for listening offline. I know I've added the source successfully because when I search the ...

526 Views

0 replies

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Ed Sheeran Not Playing

Hi, I just started having this issue tonight and it's making me frustrated. On my Surface Pro 4, my Spotify app won't play any songs at all from Ed Sheeran. (I've been listening to him on repeat for the past week or so. Don't judge.) Basically, I cho...

Visitor

Hi,   I just started having this issue tonight and it's making me frustrated. On my Surface Pro 4, my Spotify app won't play any songs at all from Ed Sheeran. (I've been listening to him on re...

marchone

Regular

4033 Views

4 replies

2 likes

Windows
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Spotify on surface pro 4 skips next song

When playing spotify on my Microsoft surface pro 4 instead of following the songs of the album, it skips to another one.

Newbie

When playing spotify on my Microsoft surface pro 4 instead of following the songs of the album, it skips to another one.

553 Views

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Call# 1_833_327_2999 Amazon Prime Phone Number

Call# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone Number Amazon Prime Custom...

Regular

Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1...

519 Views

0 replies

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Albums and playlists keep restarting

For the last month or so, my albums and playlists have been randomly restarting, sometimes after as little as one song. This never happens in the middle of the song, but usually what will happen is that after a song in the middle of the album finishe...

Newbie

For the last month or so, my albums and playlists have been randomly restarting, sometimes after as little as one song. This never happens in the middle of the song, but usually what will happen is t...

smcg

Casual Listener

5240 Views

4 replies

2 likes

Windows
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Solved!! open.spotify.com content won't play through spotify premium app

I was searching for content with google and found many albums that couldn't be found through the search function of the app that came with my premium memberships. The premium app works well with content found through it. I tried Chrome, Firefox and E...

Casual Listener

I was searching for content with google and found many albums that couldn't be found through the search function of the app that came with my premium memberships. The premium app works well with cont...

wwhit2220

Casual Listener

657 Views

1 replies

0 likes

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All Music Deleted

I've been a Spotify Premium user for 2-3 years, with one account. Yesterday, while I was in the middle of using the app on my iphone, I was logged out and when I logged back in every single song and playlist I'd made had been deleted. I'm hoping ther...

Visitor

I've been a Spotify Premium user for 2-3 years, with one account.  Yesterday, while I was in the middle of using the app on my iphone, I was logged out and when I logged back in every single son...

335 Views

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Solved!! Converting local MP3 playlists to Spotify playlists?

Hi From the "old days" I have some MP3 music files on my computer, from which I'd like to create a matching Spotify playlist, so I could delete the local MP3 files and use only Spotify. Is this technically possible somehow? For example in WinAmp you ...

Casual Listener

Hi   From the "old days" I have some MP3 music files on my computer, from which I'd like to create a matching Spotify playlist, so I could delete the local MP3 files and use only Spotify. Is t...

tekarijee

Casual Listener

19472 Views

2 replies

0 likes

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Solved!! What is a good alternative to Spotify ?

I've been using Spotify for years, both on my PC and on my different mobile phones, paying a Premium subscription every month, but how they could force upon us this "new" unfinished piece of crap is beyond me o.O So, just out of general principle, I'...

Roadie

I've been using Spotify for years, both on my PC and on my different mobile phones, paying a Premium subscription every month, but how they could force upon us this "new" unfinished piece of crap is ...

thebunnyrules

Casual Listener

79593 Views

13 replies

21 likes

Windows
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Win10: Spotify stops, when screensaver starts

Hi there,Spotify stops when my screensaver starts. How can I fix this without deactivating the Screensaver. Thx 4 help- Tobi

Newbie

Hi there, Spotify stops when my screensaver starts. How can I fix this without deactivating the Screensaver. Thx 4 help - Tobi

600 Views

0 replies

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Windows 10 Freezing after starting Spotify.

Hello,It's been a while since I've experienced this problem.I've already seen that many people has this same problem.So, let's explain what's happening.My laptop has Windows 10. And it completely freezes after starting Spotify I tried everything. Cle...

Regular

Hello, It's been a while since I've experienced  this problem. I've already seen that many people has this same problem.So, let's explain what's happening. My laptop has Windows 10. And it co...

482 Views

0 replies

1 likes

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Spotify is now working on Windows 10

My pc is windows 10 (build number 16299.15) it's not working. and get freeze the striming. even spotify web player. but my Mac spotify is working very well. no freeze but only windows 10 have freeze in the striming even i disable the hardware accelat...

Newbie

My pc is windows 10 (build number 16299.15) it's not working. and get freeze the striming. even spotify web player. but my Mac spotify is working very well. no freeze but only windows 10 have freeze ...

446 Views

0 replies

1 likes

  • 446 Views
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  • 1 likes