Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84155 Views

40 replies

68 likes

  • 84155 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798312 Views

505 replies

64 likes

  • 798312 Views
  • 505 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24523 Views

26 replies

7 likes

  • 24523 Views
  • 26 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3103 Views

0 replies

4 likes

  • 3103 Views
  • 0 replies
  • 4 likes

An album need fix

Hi, you need to fix Pagan Altar - Mythical & Magical album. Tracks are mistaken. The correct set is:1. Intro2. Samhein3. The Cry of the Banshee4. The Crowman5. Daemoni na Hoiche (Demons of the Night)6. The Sorcerer7. Flight of the Witch Queen8. Dance...

Visitor

Hi, you need to fix Pagan Altar - Mythical & Magical album. Tracks are mistaken. The correct set is: 1. Intro 2. Samhein 3. The Cry of the Banshee 4. The Crowman 5. Daemoni na Hoiche (D...

290 Views

0 replies

1 likes

  • 290 Views
  • 0 replies
  • 1 likes

RT-AC87U + Naim Mu-so Qb + Spotify Connect

I have configured my Naim speaker but when I try to connect spotify to the wireless speaker it is not possible. I can not select the Naim device from spotify even though it appears on the list. On the speaker itself the spotify indicator appears blin...

Newbie

I have configured my Naim speaker but when I try to connect spotify to the wireless speaker it is not possible. I can not select the Naim device from spotify even though it appears on the list. On th...

549 Views

0 replies

0 likes

  • 549 Views
  • 0 replies
  • 0 likes

Oontz Angle 3 bluetooth speaker causing music to stop after 3 or 4 songs

I got an Oontz bluetooth speaker for Christmas last year and my daughter set it up for me. It played all my playlist fine then about one month ago it started to stop playing songs after 3 or 4 songs. I reloaded Spotify and have the latest Window 10 u...

Newbie

I got an Oontz bluetooth speaker for Christmas last year and my daughter set it up for me. It played all my playlist fine then about one month ago it started to stop playing songs after 3 or 4 songs....

494 Views

0 replies

0 likes

  • 494 Views
  • 0 replies
  • 0 likes

Solved!! Spotify Premium on Windows version no donwload button why?

Hello, I have problem whit my spotify premium on windows 7/10, like on topic I can't found button to donwload song to version offline. I was reinstall aplication and remove devices offline but is dosn't help. Can you help my?

Newbie

Hello, I have problem whit my spotify premium on windows 7/10, like on topic I can't found button to donwload song to version offline. I was reinstall aplication and remove devices offline but is dos...

IguanaSetup

Community Legend

1142 Views

1 replies

0 likes

  • 1142 Views
  • 1 replies
  • 0 likes

Error code 13 - Win 10

Hi. I've been using spotify for over 3 months, bought premium and so on. It was working perfectly, until it asked for an update. From this point it wouldn't install. During instalation process it shows " the installer is unable to install Spotify bec...

Newbie

Hi. I've been using spotify for over 3 months, bought premium and so on. It was working perfectly, until it asked for an update. From this point it wouldn't install. During instalation process it sho...

Suzanox

Newbie

1120 Views

5 replies

0 likes

  • 1120 Views
  • 5 replies
  • 0 likes

Crossfade songs from downloaded to local file

Hi, So I have this problem and I pinpointed a specific case : A song will not start and say "Can't play current sound" if the Crossfade song is activated and a downloaded music (from Spotify) fades into a Local File. It is quite annoying as I did a p...

Regular

Hi,   So I have this problem and I pinpointed a specific case : A song will not start and say "Can't play current sound" if the Crossfade song is activated and a downloaded music (from Spotify...

Bisk8s

Newbie

1301 Views

2 replies

6 likes

Windows
  • 1301 Views
  • 2 replies
  • 6 likes

Deleting topic

Any way to delete a topic you've written?

Newbie

Any way to delete a topic you've written?

368 Views

0 replies

2 likes

  • 368 Views
  • 0 replies
  • 2 likes

Local Files with same name

Spotify on Windows considers local files with same title as same songs even tho file name, length and everything else is different. Let's say I have a 2 CD album with 2 files that has the same name, if I add it to playlist and play it on my android p...

Newbie

Spotify on Windows considers local files with same title as same songs even tho file name, length and everything else is different. Let's say I have a 2 CD album with 2 files that has the same name, ...

365 Views

0 replies

0 likes

  • 365 Views
  • 0 replies
  • 0 likes

Windows app plays the song but does not works properly

Hello.Spotify application on windows 10 works when I open it, but if when I try to click on anything after some time (after using another softwares) It does not work properly anymore.I am still able to play/pause/skip song with my keyboard, but the S...

Casual Listener

Hello. Spotify application on windows 10 works when I open it, but if when I try to click on anything after some time (after using another softwares) It does not work properly anymore. I am sti...

249 Views

0 replies

0 likes

  • 249 Views
  • 0 replies
  • 0 likes

program wont open on laptop

The problem just started this morning. I tried to open the program like I do most days. It comes up for a second and leaves. I restarted my computer several times and everything else is working. Right now I'm stuck listening to my music on grove inst...

Newbie

The problem just started this morning.  I tried to open the program like I do most days.  It comes up for a second and leaves.  I restarted my computer several times and everything els...

291 Views

0 replies

0 likes

  • 291 Views
  • 0 replies
  • 0 likes

Can't play songs from Alice Merton

Hello. I am not sure about other artists, but i faced this problem with this artist. I just can't find her in search, but I can do this in Google, find the song, but pressing "Play" button does nothing. Any ideas?

Newbie

Hello. I am not sure about other artists, but i faced this problem with this artist. I just can't find her in search, but I can do this in Google, find the song, but pressing "Play" button does nothi...

344 Views

0 replies

0 likes

  • 344 Views
  • 0 replies
  • 0 likes

Windows 10 problem

Hi! I upgraded to Windows 10 today and have been having an issue with the client. Everything functions properly, except when my Spotify window is open, thin blue lines appear across my screen and the screen flickers on and off. This issue ceases to e...

Newbie

Hi!  I upgraded to Windows 10 today and have been having an issue with the client. Everything functions properly, except when my Spotify window is open, thin blue lines appear across my scree...

712 Views

0 replies

1 likes

  • 712 Views
  • 0 replies
  • 1 likes

local files on new pc

I play a lot of local files on my laptop. And I want to keep doing so when I get a new one. I will transfer all local files onto the new pc. Will spotify be able to play local files as I am used to or will I have to re-add all 100+ files manually?

Roadie

I play a lot of local files on my laptop. And I want to keep doing so when I get a new one. I will transfer all local files onto the new pc. Will spotify be able to play local files as I am used to o...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Will Windows 7 firewall prevent Spotify from opening?

Will Windows 7 firewall prevent Spotify from opening? I download the exe file and after a minute or so the black screen of death appears and the application, "honks". Yes, I said "honks" like a sick duck what the **bleep**.

Casual Listener

Will Windows 7 firewall prevent Spotify from opening? I download the exe file and after a minute or so the black screen of death appears and the application, "honks". Yes, I said "honks" like a sick ...

IguanaSetup

Community Legend

862 Views

5 replies

0 likes

  • 862 Views
  • 5 replies
  • 0 likes

Spotify won't play after commercial

I'm currently using Spotify Free. A commercial for Amazon's Echo Dot played and my player has stopped working completely. I've tried logging out and logging in several times. The playlist, track and albums will appear in my recently played list but n...

Newbie

I'm currently using Spotify Free.   A commercial for Amazon's Echo Dot played and my player has stopped working completely. I've tried logging out and logging in several times.   The pl...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

Free on PC,But not on Phone!

So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium. But on Phone i must have premium to lisen songs? Whys taht will they charge me on pc somehow?

Newbie

So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium.  But on Phone i must have premium to lisen songs?&...

455 Views

0 replies

0 likes

  • 455 Views
  • 0 replies
  • 0 likes

Right-click on now-playing in queue doesn't allow add to playlist - Windows desktop

Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app. I understand that I can right-click the currently ...

Newbie

Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app....

337 Views

0 replies

0 likes

  • 337 Views
  • 0 replies
  • 0 likes

Shuffle between more than one album

Hi, weird behaviour. I created a playlist with 2 albums from 1 artist. I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it continues playing the next album and then shuffles only the songs from the ...

Newbie

Hi,   weird behaviour. I created a playlist with 2 albums from 1 artist.   I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it contin...

396 Views

0 replies

0 likes

  • 396 Views
  • 0 replies
  • 0 likes

The app has quit working on Windows 8.1.

The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. There is a constant chiming sound as if a error is o...

Newbie

The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. T...

Sebasty

Community Legend

876 Views

1 replies

0 likes

  • 876 Views
  • 1 replies
  • 0 likes

Webplayer won't play music. Just skips song.

Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and IE) and signed out and back in several times.

Newbie

Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and I...

335 Views

0 replies

0 likes

  • 335 Views
  • 0 replies
  • 0 likes