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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Can't delete my old spotify

Hi, In order to start a new spotify. I want to delete my old one. But I can't delete it. When I try it in the Program manager there is no error code. There is no task of spotify in the task manager. Can I delete it manual?

  • Regular
  • Hi,   In order to start a new spotify. I want to delete my old one. But I can't delete it.   When I try it in the Program manager there is no error code.   There is no task of sp...
  • detective889
  • Roadie
  • 171 Views
  • 1 replies
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  • Windows
  • 171 Views
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SpotifySetup Infected with Malware According to VirusTotal

Hello,I recently wiped my hard drives and did a full reinstall of windows on my computer. I went to download Spotify and scanned it using VirusTotal (I scan everything just incase). It had a rating of 1/60 with the result being "Malware.Generic..."No...

  • Regular
  • Hello, I recently wiped my hard drives and did a full reinstall of windows on my computer. I went to download Spotify and scanned it using VirusTotal (I scan everything just incase). It had a rating...
  • AntonyIR
  • Regular
  • 1790 Views
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  • Windows
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Multiple Artists Jumbled Together

I've noticed this before, but I sometimes see that two artists with similar names are jumbled together. The latest example that I have encountered is for the artist "Keith". You get the 1967 rock artist plus a reggae artist together.

  • Newbie
  • I've noticed this before, but I sometimes see that two artists with similar names are jumbled together.  The latest example that I have encountered is for the artist "Keith".  You get the 1...
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  • Windows
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the more I update the desktop app, the more it takes time to load at start-up

Hello!I have noticed - and I would like to inform the Spotify developpers - that the more I update the desktop application, the more it takes time to load at start-up.Perhaps it is a problem of accumulation of new versions, perhaps it's caused by the...

  • Roadie
  • Hello! I have noticed - and I would like to inform the Spotify developpers - that the more I update the desktop application, the more it takes time to load at start-up. Perhaps it is a problem of a...
  • Sebasty
  • Spotify Star
  • 215 Views
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  • Windows
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Re: Inbox and messages

@JacobI'm sorry but I cannot support that idea... Sending somebody a song is a fine thing, but if it's just the song, then I can just make a collaborative playlist with that person and add songs to that (it would be nice with notifications though - I...

  • Roadie
  • @Jacob I'm sorry but I cannot support that idea... Sending somebody a song is a fine thing, but if it's just the song, then I can just make a collaborative playlist with that person and add son...
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Offline mode for 'Songs'

I have 15.9 GB of free space on my C drive, I think that's pretty much enough for Spotify to store files for offline mode. But my question is: WHY there is no option to download songs without putting them in a playlist? I don't want to right click an...

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  • Visitor
  • I have 15.9 GB of free space on my C drive, I think that's pretty much enough for Spotify to store files for offline mode. But my question is: WHY there is no option to download songs without putting...
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  • Windows
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Re: Inbox and messages

I just reviewed the Spotify app with 1 star in the App Store and suggest you do the same.

  • Music Fan
  •    I just reviewed the Spotify app with 1 star in the App Store and suggest you do the same.
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Re: Inbox and messages

Just wanted to chip in to say that I find it remarkable - and that's an an understatement - that I can no longer share songs with specific users within Spotify, and that private messages have been removed without advance notice.

  • Regular
  • Just wanted to chip in to say that I find it remarkable - and that's an an understatement - that I can no longer share songs with specific users within Spotify, and that private messages have been re...
  • 212 Views
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  • 212 Views
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Re: Inbox and messages

Hey, all!I just found an Idea Submission that I think you guys might want to get behind and support. It suggests a new way to share music with your Spotify friends. You can check it out here: https://community.spotify.com/t5/Live-Ideas/All-Platforms-...

  • Community Legend
  • Hey, all! I just found an Idea Submission that I think you guys might want to get behind and support. It suggests a new way to share music with your Spotify friends. You can check it out here: htt...
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  • 2436 Views
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Local Files being removed from Spotify every time it is opened

I've had all my local files added and downloaded for ages but recently every time i close and reopen spotify it removes them all and i have to go back into spotify settings to disable the folder they are in and enable it again but this doesn't even w...

  • Casual Listener
  • I've had all my local files added and downloaded for ages but recently every time i close and reopen spotify it removes them all and i have to go back into spotify settings to disable the folder they...
  • 173 Views
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  • Windows
  • 173 Views
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I'm having trouble installing

I can not install spotify, it always shows error 52 but the firewall and antivirus is not preventing the download

  • Newbie
  • I can not install spotify, it always shows error 52 but the firewall and antivirus is not preventing the download
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  • Windows
  • 181 Views
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Local files can not deleted

Hi everyone, i added some songs on my Spotify by local files. But now i want to delete but the songs that i added to my songs can not deleted.I removed Spotify but it is not workingI removed Spotify on my pc but it is not workingI deleted all my song...

  • Newbie
  • Hi everyone, i added some songs on my Spotify by local files. But now i want to delete but the songs that i added to my songs can not deleted. I removed Spotify but it is not working I removed Spot...
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  • Windows
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Re: Inbox and messages

More spotify anti-user **bleep**. How can you take this away... FWIW, just left a 1 star rating on the app store.

  • Roadie
  • More spotify anti-user **bleep**. How can you take this away...   FWIW, just left a 1 star rating on the app store.
  • 138 Views
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  • 138 Views
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Pause then Resume delay on BT Headset

I'm running the latest version of Spotify 1.0.51.693.g6ea1e7f6 I'm running a fully updated Windows 10. My hardware is a Plantronics Voyagor Focus B825-M running the latest firmware. I have seen similar posts on the forum which are marked as solved, h...

  • Newbie
  • I'm running the latest version of Spotify 1.0.51.693.g6ea1e7f6   I'm running a fully updated Windows 10.   My hardware is a Plantronics Voyagor Focus B825-M running the latest firmware....
  • HetzeFetze
  • Roadie
  • 1032 Views
  • 6 replies
  • 4 likes
  • Windows
  • 1032 Views
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Activity feed

Is Anyone having problems with the Desktop appI can;t get the activty feed to load, just keep getting a spinning icon and doesn't load, it did upto 1-2 days ago now won't,I have tried uninstalling it and removed any refrence to it in Explorer and reg...

  • Casual Listener
  • Is Anyone having problems with the Desktop app I can;t get the activty feed to load, just keep getting a spinning icon and doesn't load, it did upto 1-2 days ago now  won't, I have tried unins...
  • 147 Views
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  • Windows
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Re: Inbox and messages

Let's do this guys! And we should spread this message in reddit as well!@Pól wrote:As well as here on this forum. I've expressed my disatisfaction with spotify's disregard towards its customers by reviewing the spotify phone app negatively. I suggest...

  • Casual Listener
  • Let's do this guys! And we should spread this message in reddit as well! @Pól wrote: As well as here  on this forum. I've expressed my disatisfaction with spotify's disregard towards it...
  • 1081 Views
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  • 1081 Views
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Playlists Download

Hi, I have downloaded some playlists but when I go into offline mode, some songs are shown as not having been downloaded. I have tried redownloading the playlists but the problem still occurs. Any suggested solutions? The weird thing is that the song...

  • Gig Goer
  • Hi,   I have downloaded some playlists but when I go into offline mode, some songs are shown as not having been downloaded. I have tried redownloading the playlists but the problem still occur...
  • 162 Views
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  • Windows
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Solved!! Last seconds are gone

I have listened to many piece with its end being cut off, I will give you a few examples (go to the last seconds): https://open.spotify.com/embed/album/7IFB0DF2iHBlyHddaaRP4D (every movement)https://open.spotify.com/embed/album/34P4VsIM4FIEDgaffz8lw9...

  • Regular
  • I have listened to many piece with its end being cut off, I will give you a few examples (go to the last seconds):   https://open.spotify.com/embed/album/7IFB0DF2iHBlyHddaaRP4D&nbs...
  • aqi03
  • Casual Listener
  • 345 Views
  • 3 replies
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  • Windows
  • 345 Views
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Create a similar playlist

Hello, I wanted to ask you spotify developers, why are you disabling this function in the desktop player? It's supposed to be there but I can't click it any longer. I don't like this kind of behaviour, I'm paying for this "premium service" so, if the...

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  • Casual Listener
  • Hello, I wanted to ask you spotify developers, why are you disabling this function in the desktop player? It's supposed to be there but I can't click it any longer.   I don't like this kind of...
  • bhups100
  • Casual Listener
  • 3395 Views
  • 6 replies
  • 6 likes
  • Windows
  • 3395 Views
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Re: Inbox and messages

Oh, is that it? Well you've always been able to copy a link so what's new? You can copy and paste a link to anything on the web - that's pretty much the whole point. But it's cumbersome and doesn't hit the target where you want it. Hard to see how it...

  • Roadie
  • Oh, is that it? Well you've always been able to copy a link so what's new? You can copy and paste a link to anything on the web - that's pretty much the whole point. But it's cumbersome and doesn't h...
  • 260 Views
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  • 260 Views
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