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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83091 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

788360 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

iyoran

Newbie

21884 Views

22 replies

6 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2990 Views

0 replies

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Deleting topic

Any way to delete a topic you've written?

Newbie

Any way to delete a topic you've written?

365 Views

0 replies

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Local Files with same name

Spotify on Windows considers local files with same title as same songs even tho file name, length and everything else is different. Let's say I have a 2 CD album with 2 files that has the same name, if I add it to playlist and play it on my android p...

Newbie

Spotify on Windows considers local files with same title as same songs even tho file name, length and everything else is different. Let's say I have a 2 CD album with 2 files that has the same name, ...

364 Views

0 replies

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Windows app plays the song but does not works properly

Hello.Spotify application on windows 10 works when I open it, but if when I try to click on anything after some time (after using another softwares) It does not work properly anymore.I am still able to play/pause/skip song with my keyboard, but the S...

Casual Listener

Hello. Spotify application on windows 10 works when I open it, but if when I try to click on anything after some time (after using another softwares) It does not work properly anymore. I am sti...

246 Views

0 replies

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program wont open on laptop

The problem just started this morning. I tried to open the program like I do most days. It comes up for a second and leaves. I restarted my computer several times and everything else is working. Right now I'm stuck listening to my music on grove inst...

Newbie

The problem just started this morning.  I tried to open the program like I do most days.  It comes up for a second and leaves.  I restarted my computer several times and everything els...

290 Views

0 replies

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Can't play songs from Alice Merton

Hello. I am not sure about other artists, but i faced this problem with this artist. I just can't find her in search, but I can do this in Google, find the song, but pressing "Play" button does nothing. Any ideas?

Newbie

Hello. I am not sure about other artists, but i faced this problem with this artist. I just can't find her in search, but I can do this in Google, find the song, but pressing "Play" button does nothi...

344 Views

0 replies

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Windows 10 problem

Hi! I upgraded to Windows 10 today and have been having an issue with the client. Everything functions properly, except when my Spotify window is open, thin blue lines appear across my screen and the screen flickers on and off. This issue ceases to e...

Newbie

Hi!  I upgraded to Windows 10 today and have been having an issue with the client. Everything functions properly, except when my Spotify window is open, thin blue lines appear across my scree...

708 Views

0 replies

1 likes

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local files on new pc

I play a lot of local files on my laptop. And I want to keep doing so when I get a new one. I will transfer all local files onto the new pc. Will spotify be able to play local files as I am used to or will I have to re-add all 100+ files manually?

Roadie

I play a lot of local files on my laptop. And I want to keep doing so when I get a new one. I will transfer all local files onto the new pc. Will spotify be able to play local files as I am used to o...

391 Views

0 replies

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Will Windows 7 firewall prevent Spotify from opening?

Will Windows 7 firewall prevent Spotify from opening? I download the exe file and after a minute or so the black screen of death appears and the application, "honks". Yes, I said "honks" like a sick duck what the **bleep**.

Casual Listener

Will Windows 7 firewall prevent Spotify from opening? I download the exe file and after a minute or so the black screen of death appears and the application, "honks". Yes, I said "honks" like a sick ...

IguanaSetup

Community Legend

853 Views

5 replies

0 likes

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Spotify won't play after commercial

I'm currently using Spotify Free. A commercial for Amazon's Echo Dot played and my player has stopped working completely. I've tried logging out and logging in several times. The playlist, track and albums will appear in my recently played list but n...

Newbie

I'm currently using Spotify Free.   A commercial for Amazon's Echo Dot played and my player has stopped working completely. I've tried logging out and logging in several times.   The pl...

383 Views

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Free on PC,But not on Phone!

So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium. But on Phone i must have premium to lisen songs? Whys taht will they charge me on pc somehow?

Newbie

So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium.  But on Phone i must have premium to lisen songs?&...

452 Views

0 replies

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Right-click on now-playing in queue doesn't allow add to playlist - Windows desktop

Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app. I understand that I can right-click the currently ...

Newbie

Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app....

336 Views

0 replies

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Shuffle between more than one album

Hi, weird behaviour. I created a playlist with 2 albums from 1 artist. I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it continues playing the next album and then shuffles only the songs from the ...

Newbie

Hi,   weird behaviour. I created a playlist with 2 albums from 1 artist.   I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it contin...

394 Views

0 replies

0 likes

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The app has quit working on Windows 8.1.

The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. There is a constant chiming sound as if a error is o...

Newbie

The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. T...

Sebasty

Community Legend

874 Views

1 replies

0 likes

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Webplayer won't play music. Just skips song.

Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and IE) and signed out and back in several times.

Newbie

Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and I...

335 Views

0 replies

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Not avaible

Hello, i got the problem that with every song its saying: Song not avaible. If you have the file on your pc, you can import it.... I really hate it. Did a reinstall, didnt work.

Newbie

Hello, i got the problem that with every song its saying: Song not avaible. If you have the file on your pc, you can import it.... I really hate it. Did a reinstall, didnt work. 

Sebasty

Community Legend

411 Views

1 replies

0 likes

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All my songs and playlist disappeared

from one day to other my account automatically signed off and now that i just sign in all my songs and playlist disappeared, someone help me please

Newbie

from one day to other my account automatically signed off and now that i just sign in all my songs and playlist disappeared, someone help me please

Sebasty

Community Legend

423 Views

1 replies

0 likes

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freshly installed Spotify Desktop App does not work properly (and the usual steps don't help)

Hello,after installing the spotify app on my new windows 10 laptop using the spotify.exe file from the website (https://www.spotify.com/de/download/windows/) the app does not work at all. When I open it, it looks like the screenshot attached! So ever...

Casual Listener

Hello, after installing the spotify app on my new windows 10 laptop using the spotify.exe file from the website (https://www.spotify.com/de/download/windows/) the app does not work at all. When I op...

384 Views

0 replies

1 likes

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can't delete a playlist

im tryin to delete a playlist, but it's still around.

Regular

im tryin to delete a playlist, but it's still around.

reactreality101

Roadie

2401 Views

1 replies

0 likes

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Spotify starts automatically even thouhg its disabled HELP!

Hello, my Spotify desktop application starts automatically with my system but its turned off in the preferences. It doesnt show up in the autostart section in the task manager. What can i do? Its really annoying. I already reinstalled Spotify but the...

Newbie

Hello,   my Spotify desktop application starts automatically with my system but its turned off in the preferences. It doesnt show up in the autostart section in the task manager. What can i do...

449 Views

0 replies

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