Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11467 Views

105 replies

47 likes

  • 11467 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1296 Views

15 replies

2 likes

Possible Bug
  • 1296 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3154 Views

38 replies

2 likes

  • 3154 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8918 Views

0 replies

4 likes

  • 8918 Views
  • 0 replies
  • 4 likes

It won't play

I'm sorry, I don't have a better subject for this.Just installed Spotify on my desktop. I'm logged in. I have internet connection. But when I want to play a song a get a message that the song isn't available. And when I try to play radio I can see th...

Casual Listener

I'm sorry, I don't have a better subject for this. Just installed Spotify on my desktop. I'm logged in. I have internet connection. But when I want to play a song a get a message that the song isn't...

Nicesandra

Casual Listener

452 Views

1 replies

0 likes

  • 452 Views
  • 1 replies
  • 0 likes

jijjjj

spotify music? 

Newbie

spotify music? 

565 Views

0 replies

0 likes

  • 565 Views
  • 0 replies
  • 0 likes

Fenêtre intempestive lors du démarrage de sportify.

Bonjour,Dés que j'ouvre spotify sur mon ordinateur (windows 10 à jour) j'ai une fenetre qui provient se Spotify.exe - Pas de disque et qui dit : "Il n'y a pas de disque dans le lecteur. Insérer un disque dans le lecteur F:" Je dois plusieurs fois fai...

Casual Listener

Bonjour, Dés que j'ouvre spotify sur mon ordinateur (windows 10 à jour) j'ai une fenetre qui provient se Spotify.exe - Pas de disque et qui dit : "Il n'y a pas de disque dans le lecteur. Insérer un ...

natoil12121965

Newbie

1476 Views

3 replies

2 likes

Windows
  • 1476 Views
  • 3 replies
  • 2 likes

Song History

Hello, I cant seem to access my song history. I cant find the play queue button on the web browser. any help would be appreaciated.

Newbie

Hello, I cant seem to access my song history. I cant find the play queue button on the web browser. any help would be appreaciated.

IguanaSetup

Community Legend

616 Views

1 replies

0 likes

  • 616 Views
  • 1 replies
  • 0 likes

Lost All Songs in Your Library

Hello, I noticed today that I lost all the songs I have saved over the past few months. I do not own another account, so it is not a log in issue. My daily mixes still reflect on the songs I have saved in the past as well. I also tried reinstalling t...

Casual Listener

Hello,   I noticed today that I lost all the songs I have saved over the past few months. I do not own another account, so it is not a log in issue. My daily mixes still reflect on the songs I...

336 Views

0 replies

0 likes

  • 336 Views
  • 0 replies
  • 0 likes

Solved!! Liked from Radio playlist is missing

Hello, Spotify Community. Few days ago i removed my "Liked from Radio" playlist and same one from my friend, just wanted to clean up all the songs and get new. But now, when i'm trying to like any song from Radio, it shows me that song was added to p...

Visitor

Hello, Spotify Community.    Few days ago i removed my "Liked from Radio" playlist and same one from my friend, just wanted to clean up all the songs and get new. But now, when i'm tryi...

LeChez

Casual Listener

6760 Views

7 replies

0 likes

Windows
  • 6760 Views
  • 7 replies
  • 0 likes

Friends listening to music

I cannot see what my friend is listening to. I am following her on Spotify and she is following me too. She does not keep the private or offline mode on. I can see what my other friends are listening to but not hers. But she can see what I am listeni...

Casual Listener

I cannot see what my friend is listening to. I am following her on Spotify and she is following me too. She does not keep the private or offline mode on. I can see what my other friends are listening...

614 Views

0 replies

0 likes

  • 614 Views
  • 0 replies
  • 0 likes

Unable to keep private playlist private

I make my playlist private but it turns it into a public playlist. Why can it not stay private?

Casual Listener

I make my playlist private but it turns it into a public playlist. Why can it not stay private?

431 Views

0 replies

1 likes

  • 431 Views
  • 0 replies
  • 1 likes

Some of the playlists can't be selected when choosing "Add to playlist"

After recent update to Windows 10 Desktop client (1.0.70.388.g8e1ed5af) I can't add songs to most of my playlists. When I right click song and choose "Add to playlist", the following dialog only shows 6 options. And I have way more playlists than 6. ...

Casual Listener

After recent update to Windows 10 Desktop client (1.0.70.388.g8e1ed5af) I can't add songs to most of my playlists. When I right click song and choose "Add to playlist", the following dialog only show...

guzmo

Casual Listener

799 Views

3 replies

1 likes

  • 799 Views
  • 3 replies
  • 1 likes

Error 408 - Can't login even though I'm in the same country

I've been getting the 408 error for the past few days even though I've been in Canada for the last two months. I've tried reinstalling Spotify, but the same error occurs. I don't have a second account on Facebook, so it's not a multiple account issue...

Newbie

I've been getting the 408 error for the past few days even though I've been in Canada for the last two months. I've tried reinstalling Spotify, but the same error occurs. I don't have a second accoun...

401 Views

0 replies

0 likes

  • 401 Views
  • 0 replies
  • 0 likes

error code 18

If you are getting "error code 18" in Windows DO NOT use Ctrl Pnl Programs and Feature Uninstall as suggested by Spotify. It leaves too much **bleep** and you will be left in no man's land, unable to install OR unistall. Use Revo THEN reinstall. If t...

Newbie

If you are getting "error code 18" in Windows DO NOT use Ctrl Pnl Programs and Feature Uninstall as suggested by Spotify.  It leaves too much **bleep** and you will be left in no man's land, una...

730 Views

0 replies

0 likes

  • 730 Views
  • 0 replies
  • 0 likes

Processing/CPU issue

I stopped using Spotify a few years ago, but just recently I re-upped my subscription so I could have something to listen to on longer car drives. Back when I used to be a regular user, I started deliberately downgrading the software, mainly because ...

Newbie

I stopped using Spotify a few years ago, but just recently I re-upped my subscription so I could have something to listen to on longer car drives. Back when I used to be a regular user, I started del...

599 Views

0 replies

0 likes

  • 599 Views
  • 0 replies
  • 0 likes

Spotify won't connect

I haven''t found a solution to this.A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start browsing and everything works lika a charm onlie...ex...

Newbie

I haven''t found a solution to this. A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start ...

630 Views

0 replies

0 likes

  • 630 Views
  • 0 replies
  • 0 likes

Cover art

I cant seem to customise my cover art to just one picture.The saved picture/pictures to my laptop are the correct format and size but everytime I put the image on the playlist and click save, nothing chnages.Please help.

Newbie

I cant seem to customise my cover art to just one picture. The saved picture/pictures to my laptop are the correct format and size but everytime I  put the image on the playlist and click save...

412 Views

0 replies

0 likes

  • 412 Views
  • 0 replies
  • 0 likes

My playlists don't come up when I try to add a song to a playlist

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but only ''New Playlist'' comes up. It's really frustrat...

Visitor

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but o...

390 Views

0 replies

0 likes

  • 390 Views
  • 0 replies
  • 0 likes

Solved!! Shuffle mode won't shuffle from the whole playlist.

Hello! I post this as Desktop (Windows) because it's what I'm running when recording this. I've had the same issues on my Android phone aswell. The problem is that when I have Shuffle mode activated, it doesn't shuffle from my entire playlist. I only...

Casual Listener

Hello!  I post this as Desktop (Windows) because it's what I'm running when recording this. I've had the same issues on my Android phone aswell.   The problem is that when I have Shuff...

Siilverstar

Casual Listener

43077 Views

2 replies

4 likes

  • 43077 Views
  • 2 replies
  • 4 likes

Account Management Not working on Internet Explorer 11

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome.I can manage, but just thought you should know.Also, as a paying customer, why don't you have a support email address?

Regular

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome. I can manage, but just thought you should know. Also, as a payin...

512 Views

0 replies

0 likes

  • 512 Views
  • 0 replies
  • 0 likes

Playlist 'Make Secret' and 'Make Public' confused

I'm posting this on desktop because the correct button is on my Android which shows 'Make Public' when in fact my playlist IS SECRET. However, on my desktop, it says 'Make Secret'. When I click on Make Secret on desktop it goes public (I can see it o...

Visitor

I'm posting this on desktop because the correct button is on my Android which shows 'Make Public' when in fact my playlist IS SECRET. However, on my desktop, it says 'Make Secret'.   When I cl...

887 Views

0 replies

2 likes

Android
Desktop
Playlists
  • 887 Views
  • 0 replies
  • 2 likes