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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135967 Views
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  • Mac
    Windows
  • 135967 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 52408 Views
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  • 33 likes
  • Windows
  • 52408 Views
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Superuser Contribution Can't Play Specific Track

I used to be able to click the little play button next to a specific track and play that specific track. That feature does not appear to be functioning. Does anyone have a solution?

  • Gig Goer
  • I used to be able to click the little play button next to a specific track and play that specific track. That feature does not appear to be functioning. Does anyone have a solution? 
  • Maria_B
  • Moderator
  • 149 Views
  • 1 replies
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  • Windows
  • 149 Views
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Superuser Contribution Constant crashing - I have Spotify Premium everytime I open it it crashes immediately

Using Windows 7 on PC. For months this has been happening, usually immediately the programme opens and always within minutes. I've uninstalled and reinstalled - no difference. Does Spotify not provide any customer service - I'm paying £10 a month for...

  • Newbie
  • Using Windows 7 on PC.    For months this has been happening, usually immediately the programme opens and always within minutes.  I've uninstalled and reinstalled - no difference....
  • Maria_B
  • Moderator
  • 196 Views
  • 1 replies
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  • Windows
  • 196 Views
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Superuser Contribution [Windows 10] Spotify rapidly pauses and unpauses

My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or unbearable. I also have uninstalled and reinstalled i...

  • Newbie
  • My Spotify on my laptop will not stop glitching out. If I play any song, it'll rapidly unpause and pause again like I'm holding down the spacebar, making most music I listen to downright choppy or un...
  • Maria_B
  • Moderator
  • 576 Views
  • 1 replies
  • 0 likes
  • Windows
  • 576 Views
  • 1 replies
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Windows app fails to display album art for some local files

I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed. I'm running Spotify 1.0.52.725.g943b26a8 on Windows 10 and I mostly use the Spotify catalog, but I have some local ...

  • Regular
  • I've seen this issue mentioned in a few threads, but I'd like to raise another flag for it since the problem has still not been fixed.   I'm running Spotify 1.0.52.725.g943b26a8 on Window...
  • kaiyoma
  • Regular
  • 187 Views
  • 6 replies
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  • Windows
  • 187 Views
  • 6 replies
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Spotify deinstalliert sich von selbst

Hey liebe Spotify Nutzer, ich nutze nun seit ca. einem halben Jahr Spotify. Und dies ging auch bis vor kurzem Problemlos. Seit aber etwa einer Woche läuft es nach Start ein paar Minuten und schließt sich dann automatisch mit dieser Fehlermeldung: "Da...

  • Newbie
  • Hey liebe Spotify Nutzer,   ich nutze nun seit ca. einem halben Jahr Spotify. Und dies ging auch bis vor kurzem Problemlos. Seit aber etwa einer Woche läuft es nach Start ein paar Minuten...
  • 414 Views
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  • Windows
  • 414 Views
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Solved!! [Desktop] Daily Mix on Desktop has gone

Hi, I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music".Has it moved? Has it been removed? Please help!

  • Regular
  • Hi,   I absolutely love the Daily Mix and have been using it loads. However, my Spotify just updated itself to Version 1.0.52.725.g943b26a8 and now there is no more Daily Mix under "Your Music...
  • lcmccann
  • Newbie
  • 292 Views
  • 3 replies
  • 0 likes
  • Windows
  • 292 Views
  • 3 replies
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Playlists on PC not on phone

i recently made multiple playlists on my computer, but the next day they are not on my phone in my account. i can see some of them but even those do not have all the songs that i added.

  • Newbie
  • i recently made multiple playlists on my computer, but the next day they are not on my phone in my account. i can see some of them but even those do not have all the songs that i added.  
  • 66 Views
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  • Windows
  • 66 Views
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Web Player Bugs/Layout

This is a genereal review and opinion on the new web player after its update. It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I have my Spotify account full of music yet only about 10 ar...

  • Newbie
  • This is a genereal review and opinion on the new web player after its update.  It is full of bugs if it has not already been noticed. Artist, Albums, Playlists, and Songs are 90% unviewable. I ...
  • 94 Views
  • 0 replies
  • 2 likes
  • Windows
  • 94 Views
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Incomplete Local Files List

Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically, past "So..." in the list.I know I have songs that...

  • Regular
  • Spotify shows that I have 24,808 songs in my Local Files list. However, when I completely scroll down the list, it just cuts off amidst the "S" part of the directory. No songs show up, alphabetically...
  • 119 Views
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  • Windows
  • 119 Views
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Windows App Crashing/Automatically Uninstalling

Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything to do with an antivirus program, as I get no notifcation...

  • Visitor
  • Since the upgrade to my windows app yesterday, I can play about two songs, and then the app crashes and then uninstalls itself. I've never seen anything like it. I don't think it's got anything ...
  • peterchateauneu
  • Regular
  • 778 Views
  • 28 replies
  • 2 likes
  • Windows
  • 778 Views
  • 28 replies
  • 2 likes

Sharing to facebook

Hi Why is it that I have to open the web player inorder to share my tune to facebook?

  • Casual Listener
  • Hi   Why is it that I have to open the web player inorder to share my tune to facebook?
  • MattSuda
  • Spotify Star
  • 203 Views
  • 4 replies
  • 0 likes
  • Windows
  • 203 Views
  • 4 replies
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Music Not playing. Skipping through songs. Says song not available and i ust import it.

I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import it if its on my computer. have tried reinstalling sp...

  • Newbie
  • I have opened up spotify this morning on my desktop, it is not playing any music when i click a playlist. When i click on a specific song it tells me that the song is not available and i can import i...
  • 110 Views
  • 0 replies
  • 0 likes
  • Windows
  • 110 Views
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Spotify Premium on I-phone app but Spotify Free on windows on desktop

Hi All, Can anyone help me with this problem:I have a Spotify Premium account. It works on my I-phone app but not on my windows computer: it only shows Spotify free (see screenshot in attachment)I already tried unistalling and installing again.Would ...

  • Newbie
  • Hi All,   Can anyone help me with this problem: I have a Spotify Premium account. It works on my I-phone app but not on my windows computer: it only shows Spotify free (see screenshot in...
  • MattSuda
  • Spotify Star
  • 136 Views
  • 1 replies
  • 0 likes
  • Windows
  • 136 Views
  • 1 replies
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Spotify crashes at launch after update

Hey, My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup. Does anyone else have this issue too with the latest update too? Cheers,Kwint

  • Newbie
  • Hey,   My Spotify desktop app just got updated, and ever since I tried to launch it, it crashes at startup.   Does anyone else have this issue too with the latest update too?   C...
  • MattSuda
  • Spotify Star
  • 204 Views
  • 1 replies
  • 0 likes
  • Windows
  • 204 Views
  • 1 replies
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New web player doesnt work !

The new version o f web player with black icon just doesnt work at all.Volume is automatically mute, no sound at all. Press play does nothing. Didnt change any settings. No problems with flash player etc.Previous verion with green icon worked perfect...

  • Casual Listener
  • The new version o f web player with black icon just doesnt work at all. Volume is automatically mute, no sound at all. Press play does nothing.  Didnt change any settings.  No problems wi...
  • oldFakebooker
  • Roadie
  • 355 Views
  • 2 replies
  • 0 likes
  • Windows
  • 355 Views
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Solved!! Por qué no puedo empezar a reproducir un álbum por la canción que quiero sin tener que abrir la opci

Hola:Por Que No puedo empezar un Reproducir un álbum Por La canción que quiero, sin Tener que abrir la opción "cola"?

  • Regular
  • Hola: Por Que No puedo empezar un Reproducir un álbum Por La canción que quiero, sin Tener que abrir la opción "cola"?
  • itu_
  • Community Legend
  • 5617 Views
  • 3 replies
  • 0 likes
  • Windows
  • 5617 Views
  • 3 replies
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complete playlists greyed out

For some reason, complete playlists, 300+ in each are greyed out when I try to cast them through my chromecast device (found) on my phone, and when I play (cast) through my laptop using the spotify web player. On my phone app, when I choose that part...

  • Casual Listener
  • For some reason, complete playlists, 300+ in each are greyed out when I try to cast them through my chromecast device (found) on my phone, and when I play (cast) through my laptop using the spotify w...
  • MattSuda
  • Spotify Star
  • 101 Views
  • 1 replies
  • 0 likes
  • Windows
  • 101 Views
  • 1 replies
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Songs no longer avaliable in Spotify

Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it was now gone! Problem is, i can`t remember neither a...

  • Roadie
  • Hi, i have a large collection of songs divided into playlists sorted in genres. The other day, i noticed something really alarming when i wanted to listen to one of my alltime favorite songs and it w...
  • mlor
  • Casual Listener
  • 156 Views
  • 2 replies
  • 0 likes
  • Windows
  • 156 Views
  • 2 replies
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Superuser Contribution Spotify won't play the selected song

Hi guys, For now 1 week, I cannot choose a song on a saved album, Spotify will just play another one, I have to scroll to the next and next and next to find the one I wanted. It's not happening on my playlists, just the saved albums. I just can't pla...

  • Music Fan
  • Hi guys,     For now 1 week, I cannot choose a song on a saved album, Spotify will just play another one, I have to scroll to the next and next and next to find the one I wanted.  ...
  • Maria_B
  • Moderator
  • 3769 Views
  • 1 replies
  • 0 likes
  • Windows
  • 3769 Views
  • 1 replies
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New Website Update Is Terrible.

For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visually unpleasing to me. I hope they change it back.

  • Newbie
  • For some reason the new spotify website seems to have a lot lag and the songs are very choppy and seem to stop and go randomly. I know it's not my internet. But apart from that the new layout is visu...
  • 126 Views
  • 0 replies
  • 0 likes
  • Windows
  • 126 Views
  • 0 replies
  • 0 likes