Help - Desktop Windows

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:38:28 PM
2024-12-16 1:46:58 PM
Rim4
Gig Goer
74628 Views
79 replies
27 likes

74628 Views
79 replies
27 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

MattSuda
Spotify Star
2023-06-26 8:42:18 AM
Tuesday
Nekse
Casual Listener
89427 Views
285 replies
22 likes

89427 Views
285 replies
22 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:08:45 PM
2023-04-29 10:41:16 PM
MattSuda
Spotify Star
6405 Views
1 replies
6 likes

6405 Views
1 replies
6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

Goodman
Spotify Legend
2013-09-17 11:47:47 AM
146887 Views
0 replies
26 likes
Mac
Windows

146887 Views
0 replies
26 likes

Cannot play any local songs.

Seen this here too often now. Got the problem after a windows update.I tried reinstalling spotify, deleting local files and almost every different option. Nothing seems to change. I am using Xonar D-1 Soundcard with its own drivers that might interfe...

leonthekay
Casual Listener
Seen this here too often now. Got the problem after a windows update. I tried reinstalling spotify, deleting local files and almost every different option. Nothing seems to change. I am using Xonar ...
2017-12-04 10:43:17 PM
255 Views
0 replies
0 likes
Windows

255 Views
0 replies
0 likes

Spotify launches but will not play selection and refreshes page

After launching I do a search and click on my selection. The screen then refreshes back to the opening screen. Spotify will not play any selection. Windows 10 app.

wowens
Newbie
After launching I do a search and click on my selection. The screen then refreshes back to the opening screen. Spotify will not play any selection. Windows 10 app.
2017-12-04 8:11:59 PM
252 Views
0 replies
0 likes

252 Views
0 replies
0 likes

Spotify High quality problem

Spotify keeps going offline after 40 seconds when I turn on high quality.Tried unistalling like 5 times, windows store app, app from spotify site, web player everything is the same.Tried changing proxies, result is the same.Allowed every inbound/outb...

Efi89
Newbie
Spotify keeps going offline after 40 seconds when I turn on high quality. Tried unistalling like 5 times, windows store app, app from spotify site, web player everything is the same. Tried changing...
2017-12-04 7:08:18 PM
284 Views
0 replies
0 likes

284 Views
0 replies
0 likes

No download button in ''songs'' tab

So, as of recently my internet started having issues. Couldn't fix it that day so just let it be.I was trying to play some of my offline music and noticed tat my entire ''songs'' tab was unavailable, and that there was no download switch to be found....

Retoon
Newbie
So, as of recently my internet started having issues. Couldn't fix it that day so just let it be. I was trying to play some of my offline music and noticed tat my entire ''songs'' tab was unavailabl...
2017-12-04 5:25:53 PM
818 Views
0 replies
2 likes
Windows

818 Views
0 replies
2 likes

Queue keeps disappearing & other annoyances

Spotify seems to get worse with every release. On a Windows XP machine, I still use an old version - no problems, and it's more user-friendly. Every time Spotify updates on my Windows 10 machine, I Iose my whole queue. You used to be able to select a...

TheAlex
Music Fan
Spotify seems to get worse with every release. On a Windows XP machine, I still use an old version - no problems, and it's more user-friendly. Every time Spotify updates on my Windows 10 mac...
2017-09-08 5:57:08 PM
2017-12-04 4:12:55 PM
Simplesimonq
Newbie
4718 Views
8 replies
7 likes
Windows

4718 Views
8 replies
7 likes

cannot find "api-ms-win-core-processthreads-|1-1-2.dll". Please re-install this application

Ja baixei a dll, coloquei na pasta systen 32, mas ainda assim ele n corrige, eu apaguei e instalei, funcionou... mas sempre volta a ter o problema, faz 4 dias que eu apago e instalo o spotifyhelp ;-;

Eggsy_k
Newbie
Ja baixei a dll, coloquei na pasta systen 32, mas ainda assim ele n corrige, eu apaguei e instalei, funcionou... mas sempre volta a ter o problema, faz 4 dias que eu apago e instalo o spotify help ;...
2017-12-04 3:58:21 PM
760 Views
0 replies
2 likes
Windows

760 Views
0 replies
2 likes

Solved!! Can't Skip to next song

I am running spotify on Windows 10 and have Premium. I have a play list but can't skip to next song. When I click next it stops the song. When I click play it restarts the same song. I can only use the mouse and slide track to the end of the song and...

cdxjones
Casual Listener
I am running spotify on Windows 10 and have Premium. I have a play list but can't skip to next song. When I click next it stops the song. When I click play it restarts the ...
2017-12-03 11:38:27 PM
2017-12-04 2:48:54 PM
Nico
Community Legend
6656 Views
3 replies
0 likes

6656 Views
3 replies
0 likes

Solved!! Collaborative Playlist

Hi. I've searched a lot without finding any answer. I was asking my self why my collaborative playlist can't be seen as my other public playlist. I mean, why can't I have a playlist with my friend that everyone can see without having the permission t...

TheBrickSlayer
Roadie
Hi. I've searched a lot without finding any answer. I was asking my self why my collaborative playlist can't be seen as my other public playlist. I mean, why can't I have a playlist wi...
2017-12-01 2:38:48 PM
2017-12-04 8:33:49 AM
TheBrickSlayer
Roadie
1097 Views
6 replies
0 likes

1097 Views
6 replies
0 likes

Solved!! Spotify keeps freezing up my entire computer

Spotify keeps freezing up my entire computer when I open or close it. A complete lock down, even the cursor wouldn't move. I'm forced to hold down the power button or sometimes a bluescreen would appear and my computer will restart. Nothing else on m...

FalseAgent
Regular
Spotify keeps freezing up my entire computer when I open or close it. A complete lock down, even the cursor wouldn't move. I'm forced to hold down the power button or sometimes a bluescreen would app...
2017-12-01 6:57:15 AM
2017-12-04 7:49:39 AM
IguanaSetup
Community Legend
21260 Views
5 replies
4 likes
Windows

21260 Views
5 replies
4 likes

Change order of tracks in a playlist

Can't change the order of tracks, by dragging and dropping, in some playlists. Is this a Premium feature? Thanks. DerekLazard

DerekLazard
Newbie
Can't change the order of tracks, by dragging and dropping, in some playlists. Is this a Premium feature? Thanks. DerekLazard
2017-12-04 1:59:20 AM
314 Views
0 replies
0 likes

314 Views
0 replies
0 likes

Spotify still opens with windows 5 months later

Ever going to fix this? Happened since creator update. Version 1.0.68.407.g6864aaaf

prophet_ow
Casual Listener
Ever going to fix this? Happened since creator update. Version 1.0.68.407.g6864aaaf
2017-12-04 1:13:33 AM
265 Views
0 replies
0 likes
Windows

265 Views
0 replies
0 likes

[Desktop] Equalizer for the Desktop Version

I have been using (and loving) Spotify since 2015. I have a Premium account. I use my desktop and have the app. Yesterday all was well. Today I received the following message when I tried to open the app " Cannot find 'api-ms-win-core-processthread- ...

canyongirl
Newbie
I have been using (and loving) Spotify since 2015. I have a Premium account. I use my desktop and have the app. Yesterday all was well. Today I received the following message when I...
2017-12-03 11:54:53 PM
329 Views
0 replies
0 likes

329 Views
0 replies
0 likes

Solved!! [Windows] Wrong song being shown

So, this bug has been happening with me for a while.As you can see in the .pgn annexed in this thread,even though I chose a certain song to be played (Holding onto Gravity) the "currently playing" box is just freezed in a random song I listened to pr...

ColonelC
Regular
So, this bug has been happening with me for a while. As you can see in the .pgn annexed in this thread,even though I chose a certain song to be played (Holding onto Gravity) the "currently play...
2016-09-20 9:02:29 PM
2017-12-03 10:49:31 PM
MichelRa
Music Fan
3543 Views
6 replies
2 likes

3543 Views
6 replies
2 likes

Superuser Contribution Wrong song name and artist after ad

After an ad ends, the artist is still "spotify" and the name of the song is the last song played before the ad, even though the songs continue to play one after the other. Whatever the song, song name and artist stays the same. I failed to find any s...

patros36
Casual Listener
After an ad ends, the artist is still "spotify" and the name of the song is the last song played before the ad, even though the songs continue to play one after the other. Whatever the song, song nam...
2016-08-10 1:08:24 PM
2017-12-03 10:45:58 PM
MichelRa
Music Fan
1797 Views
9 replies
1 likes
Windows

1797 Views
9 replies
1 likes

Spotify keeps installing!

Every time I start up Spotify, I get the main screen, which shuts off and then it says it's 'installing Spotify'. It only takes tiime and annoys the living daylights out of me! Can this be solved?

Señorflip
Gig Goer
Every time I start up Spotify, I get the main screen, which shuts off and then it says it's 'installing Spotify'. It only takes tiime and annoys the living daylights out of me! Can this be solved?
2012-09-09 4:02:49 PM
2017-12-03 9:55:13 PM
kelvin1950
Casual Listener
33177 Views
28 replies
7 likes

33177 Views
28 replies
7 likes

Missing Song Info in Daily Mix

Sometimes song information is missing from my daily mix. A restart and reinstall of spotify have not fixed the issue. Good luck. Cheers.

Jonathanconn29
Newbie
Sometimes song information is missing from my daily mix. A restart and reinstall of spotify have not fixed the issue. Good luck. Cheers.
2017-12-03 8:47:58 PM
2017-12-03 9:52:02 PM
Tom
Community Legend
403 Views
1 replies
0 likes
Windows

403 Views
1 replies
0 likes

Ad Length Bug

When I was listening to Spotify, one of the ads length bar said a very large amount of time 4271:00. This was not the actual length of the ad (it was a 30 second ad). This is minor and doesn't affect much, but I just thought you should be informed. P...

djhidden5
Newbie
When I was listening to Spotify, one of the ads length bar said a very large amount of time 4271:00. This was not the actual length of the ad (it was a 30 second ad). This is minor and doesn't affect...
2017-12-03 8:51:55 PM
344 Views
0 replies
0 likes
Windows

344 Views
0 replies
0 likes

Spotify spontaneously starts playing

Starting a few months ago if I had Spotify paused in the background of my PC, it would randomly start playing. This was pretty annoying but I learned to just close out of Spotify when I wasn't listening. The other day, however, I got an Amazon Echo a...

A-a-ron
Newbie
Starting a few months ago if I had Spotify paused in the background of my PC, it would randomly start playing. This was pretty annoying but I learned to just close out of Spotify when I was...
2017-07-17 4:40:06 AM
2017-12-03 7:56:57 PM
justinhca
Newbie
1680 Views
2 replies
3 likes
Windows

1680 Views
2 replies
3 likes

Resolved!

Since yesterday, my search is not working, nothing i write appears. On me cell phone or on the site search spotify works normally, any help?

dígows
Newbie
Since yesterday, my search is not working, nothing i write appears. On me cell phone or on the site search spotify works normally, any help?
2017-12-03 1:33:52 PM
322 Views
0 replies
0 likes
Windows

322 Views
0 replies
0 likes

search button

hi everyone, Im premium user and using spotify desktop on windows platform. Search button is not working can't find any song albums etc. How can i fix this problem?

kidspoint
Casual Listener
hi everyone, Im premium user and using spotify desktop on windows platform. Search button is not working can't find any song albums etc. How can i fix this problem?
2017-12-01 8:53:57 AM
2017-12-03 10:43:58 AM
kidspoint
Casual Listener
591 Views
2 replies
0 likes
Windows

591 Views
2 replies
0 likes

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