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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
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  • Mac
    Windows
  • 135283 Views
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FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
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  • Windows
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Solved!! Unable to play "Hitlijsten"

Hi, When i try to play hitlist (No mather what country) i get the following error msg:Failed to load application user:Not installed:Application is not installed Everything else works fine.

  • Casual Listener
  • Hi,   When i try to play hitlist (No mather what country) i get the following error msg: Failed to load application user:Not installed:Application is not installed   Everything else wo...
  • twanvdven
  • Casual Listener
  • 323 Views
  • 4 replies
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  • Windows
  • 323 Views
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Spotify starts playing the first song in the playlist, regardless of the song I choose.

Goodday, I ran into a rather frustrating issue, whenever I wish to play a certain song, spotify instead plays the first song in the playlist. Would anyone be able to tell me whether this is a settings issue, or perhaps a known bug? Thank you in advan...

  • Newbie
  • Goodday,   I ran into a rather frustrating issue, whenever I wish to play a certain song, spotify instead plays the first song in the playlist.   Would anyone be able to tell me whether...
  • Jacob
  • Community Legend
  • 493 Views
  • 1 replies
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  • Windows
  • 493 Views
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[desktop] version crashing

The desktop version has been crashing continuously after the latest update. Anyone else?

  • Casual Listener
  • The desktop version has been crashing continuously after the latest update. Anyone else?
  • MarkPedersen
  • Roadie
  • 213 Views
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  • Windows
  • 213 Views
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Album Bug

As of today, you cannot start in the middle of an album. If you want to play the 5th song of an album say, and press play on it it will play the 1st song. In fact, all the songs in an album will just start the first song from 0:00. However if you tur...

  • Casual Listener
  • As of today, you cannot start in the middle of an album.  If you want to play the 5th song of an album say, and press play on it it will play the 1st song.  In fact, all the songs in an alb...
  • juliogouvea
  • Newbie
  • 475 Views
  • 5 replies
  • 1 likes
  • Windows
  • 475 Views
  • 5 replies
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Desktop and family accounts

How can I have 2 mobile devices under a premium family account? Want both mobiles to talk to the same desktop app.

  • Newbie
  • How can I have 2 mobile devices under a premium family account? Want both mobiles to talk to the same desktop app.
  • MarkPedersen
  • Roadie
  • 249 Views
  • 1 replies
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  • Windows
  • 249 Views
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Is it possible to delete a song from multiple playlists?

So just say I have playlist A B C and D, and playlist's A B and C all have the same song in them. Is it possible to delete that song from all 3 playlists in one go rather then having to search through each playlist to find the song and then manually ...

  • Newbie
  • So just say I have playlist A B C and D, and playlist's A B and C all have the same song in them. Is it possible to delete that song from all 3 playlists in one go rather then having to search throug...
  • gcm21
  • Newbie
  • 447 Views
  • 1 replies
  • 3 likes
  • Windows
  • 447 Views
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Unable to access files from PC on iPhone

I downloaded mp3 files and put them on my PC Spotify. It works fine and I can play the music through it without problems. Then, when I go to try and put it on my iPhone, I follow all of the directions yet it still stays greyed out on the phone. I'm o...

  • Casual Listener
  • I downloaded mp3 files and put them on my PC Spotify. It works fine and I can play the music through it without problems. Then, when I go to try and put it on my iPhone, I follow all of the dire...
  • 184 Views
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  • Windows
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Spotify does not start properly (solved)

Solved by myself: I deactivated the hardware boost, and now it works! _______________________________________Brief description of the issue: Spotify doesn't start properly, there's just a black screen with some options at the top, but these don't hel...

JSTkMEI
  • Casual Listener
  • Solved by myself: I deactivated the hardware boost, and now it works!   _______________________________________ Brief description of the issue: Spotify doesn't start properly, there's ju...
  • 297 Views
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  • Windows
  • 297 Views
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Re: Inbox and messages

Please, please bring back this feature. This is one of the features I've had that has brought several users from Pandora to Spotify. The ability to share music within the app is by far more efficient than text/facebook messaging.

  • Newbie
  • Please, please bring back this feature.  This is one of the features I've had that has brought several users from Pandora to Spotify. The ability to share music within the app is by far more eff...
  • 242 Views
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  • 242 Views
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Spotify crashes randomly with white noise

Hi All, I just installed the spotify windows client on windows-7, after playing a handful of tracks fine, all i get is white noise and i must restart spotify before anything will play. Any ideas? S

  • Casual Listener
  • Hi All,   I just installed the spotify windows client on windows-7, after playing a handful of tracks fine, all i get is white noise and i must restart spotify before anything will play. &nbsp...
  • 129 Views
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  • Windows
  • 129 Views
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Spotify stops playing after one song

Lately, my Spotify app has stopped playing after (usually) one song. It completely shuts down; it can't even be found as a "background process" when I open my task manager and I have to restart the program completely.Additional info:This happens whet...

  • Casual Listener
  • Lately, my Spotify app has stopped playing after (usually) one song. It completely shuts down; it can't even be found as a "background process" when I open my task manager and I have to restart the p...
  • 1170888496
  • Newbie
  • 642 Views
  • 1 replies
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  • Windows
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Solved!! No Discover Weekly playlist today?

On both my Galaxy S7 and desktop install on win7 (1.0.45.186.g3b5036d6) there is no Discover Weekly playlist when I go into Browse->Discover. I've restarted the desktop app, signed out/signed in. Still no discover weekly playlist. Any ideas? I active...

  • Casual Listener
  • On both my Galaxy S7 and desktop install on win7 (1.0.45.186.g3b5036d6) there is no Discover Weekly playlist when I go into Browse->Discover. I've restarted the desktop app, signed out/signed in. ...
  • kali_kiki
  • Casual Listener
  • 2371 Views
  • 7 replies
  • 0 likes
  • Windows
  • 2371 Views
  • 7 replies
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Problems with public playlists

Hello, I have a problem with makingmy playlists public or private again. When I make them public, most of them are not shown in my public playlists. And the other way around, when I make public playlists private again, they stay in the public playlis...

  • Visitor
  • Hello,   I have a problem with makingmy playlists public or private again. When I make them public, most of them are not shown in my public playlists. And the other way around, when I make pub...
  • 132 Views
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  • Windows
  • 132 Views
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Bug when listening

Hi!I'm listening a track,as soon as open spotify,and finished the track selected of a playlist spotify is closed and don't continue with the other tracks on the playlist.Whats happened?

  • Newbie
  • Hi! I'm listening a track,as soon as open spotify,and finished the track selected of a playlist spotify is closed and don't continue with the other tracks on the playlist.Whats happened?  
  • Swanny
  • Community Legend
  • 138 Views
  • 1 replies
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  • Windows
  • 138 Views
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Missing Tracks

I have a number of pop psych playlists all the tracks from the rubbble collection cd's are no longer available any ideas why?They are still listed under albums but all the tracks are greyed out.thanksSteve

  • Casual Listener
  • I have a number of pop psych playlists all the tracks from the rubbble collection cd's are no longer available any ideas why? They are still listed under albums but all the tracks are greyed out. t...
  • TyMcLean
  • Casual Listener
  • 143 Views
  • 1 replies
  • 0 likes
  • Windows
  • 143 Views
  • 1 replies
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Re: Inbox and messages

@elliott_diaz, looks like you're in the Daily Mix section of Spotify. I believe the shuffle and repeat toggle buttons only appear in a normal playlist, not in a Daily Mix or Radio Station. If you play a regular playlist, the repeat button should come...

  • Regular
  • @elliott_diaz, looks like you're in the Daily Mix section of Spotify. I believe the shuffle and repeat  toggle buttons only appear in a normal playlist, not in a Daily Mix or Radio Station....
  • 162 Views
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  • 162 Views
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Re: Inbox and messages

What has happened to the `repeat one` to repeat the current track button? My most used feature is not apparent anywhere on the desktop client

  • Casual Listener
  • What has happened to the `repeat one` to repeat the current track button?   My most used feature is not apparent anywhere on the desktop client
  • 256 Views
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  • 256 Views
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Re: Inbox and messages

Please don't hijack this thread - it is supposed to remain on the topic of the loss of the Inbox, messages and notifications. (btw, my desktop client still has the repeat buttons (as of today, 21 Mar 17).

  • Regular
  • Please don't hijack this thread - it is supposed to remain on the topic of the loss of the Inbox, messages and notifications.   (btw, my desktop client still has the repeat buttons (as of toda...
  • 226 Views
  • 0 replies
  • 4 likes
  • 226 Views
  • 0 replies
  • 4 likes