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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15586 Views

114 replies

52 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2461 Views

16 replies

3 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5767 Views

40 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10081 Views

0 replies

4 likes

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Error 408 - Can't login even though I'm in the same country

I've been getting the 408 error for the past few days even though I've been in Canada for the last two months. I've tried reinstalling Spotify, but the same error occurs. I don't have a second account on Facebook, so it's not a multiple account issue...

Newbie

I've been getting the 408 error for the past few days even though I've been in Canada for the last two months. I've tried reinstalling Spotify, but the same error occurs. I don't have a second accoun...

409 Views

0 replies

0 likes

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error code 18

If you are getting "error code 18" in Windows DO NOT use Ctrl Pnl Programs and Feature Uninstall as suggested by Spotify. It leaves too much **bleep** and you will be left in no man's land, unable to install OR unistall. Use Revo THEN reinstall. If t...

Newbie

If you are getting "error code 18" in Windows DO NOT use Ctrl Pnl Programs and Feature Uninstall as suggested by Spotify.  It leaves too much **bleep** and you will be left in no man's land, una...

740 Views

0 replies

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Processing/CPU issue

I stopped using Spotify a few years ago, but just recently I re-upped my subscription so I could have something to listen to on longer car drives. Back when I used to be a regular user, I started deliberately downgrading the software, mainly because ...

Newbie

I stopped using Spotify a few years ago, but just recently I re-upped my subscription so I could have something to listen to on longer car drives. Back when I used to be a regular user, I started del...

611 Views

0 replies

0 likes

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Spotify won't connect

I haven''t found a solution to this.A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start browsing and everything works lika a charm onlie...ex...

Newbie

I haven''t found a solution to this. A typical situation is I'm listening to Spotify. Then I have to leave the computer for some reason, or sometimes I just close my laptop. Then I return and start ...

641 Views

0 replies

0 likes

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Cover art

I cant seem to customise my cover art to just one picture.The saved picture/pictures to my laptop are the correct format and size but everytime I put the image on the playlist and click save, nothing chnages.Please help.

Newbie

I cant seem to customise my cover art to just one picture. The saved picture/pictures to my laptop are the correct format and size but everytime I  put the image on the playlist and click save...

424 Views

0 replies

0 likes

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My playlists don't come up when I try to add a song to a playlist

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but only ''New Playlist'' comes up. It's really frustrat...

Visitor

Since the Windows update, my Spotify has been slow, and I'm having a problem with adding songs onto any of my playlists. I try adding a song, and obviously, usually all of my playlists come up, but o...

395 Views

0 replies

0 likes

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Solved!! Shuffle mode won't shuffle from the whole playlist.

Hello! I post this as Desktop (Windows) because it's what I'm running when recording this. I've had the same issues on my Android phone aswell. The problem is that when I have Shuffle mode activated, it doesn't shuffle from my entire playlist. I only...

Casual Listener

Hello!  I post this as Desktop (Windows) because it's what I'm running when recording this. I've had the same issues on my Android phone aswell.   The problem is that when I have Shuff...

Siilverstar

Casual Listener

43475 Views

2 replies

4 likes

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Account Management Not working on Internet Explorer 11

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome.I can manage, but just thought you should know.Also, as a paying customer, why don't you have a support email address?

Regular

I just signed up for Spotify Family, but can't access the 'Premium for Family' account management page on IE 11. It works on Chrome. I can manage, but just thought you should know. Also, as a payin...

518 Views

0 replies

0 likes

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Playlist 'Make Secret' and 'Make Public' confused

I'm posting this on desktop because the correct button is on my Android which shows 'Make Public' when in fact my playlist IS SECRET. However, on my desktop, it says 'Make Secret'. When I click on Make Secret on desktop it goes public (I can see it o...

Visitor

I'm posting this on desktop because the correct button is on my Android which shows 'Make Public' when in fact my playlist IS SECRET. However, on my desktop, it says 'Make Secret'.   When I cl...

893 Views

0 replies

2 likes

Android
Desktop
Playlists
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Adding Local Files to Playlist

Hello! I've been having a little trouble adding local files into a playlist to make them available for listening offline. I know I've added the source successfully because when I search the specific album name from my local files the search gives two...

Newbie

Hello!   I've been having a little trouble adding local files into a playlist to make them available for listening offline. I know I've added the source successfully because when I search the ...

562 Views

0 replies

0 likes

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Ed Sheeran Not Playing

Hi, I just started having this issue tonight and it's making me frustrated. On my Surface Pro 4, my Spotify app won't play any songs at all from Ed Sheeran. (I've been listening to him on repeat for the past week or so. Don't judge.) Basically, I cho...

Visitor

Hi,   I just started having this issue tonight and it's making me frustrated. On my Surface Pro 4, my Spotify app won't play any songs at all from Ed Sheeran. (I've been listening to him on re...

marchone

Regular

4170 Views

4 replies

2 likes

Windows
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Spotify on surface pro 4 skips next song

When playing spotify on my Microsoft surface pro 4 instead of following the songs of the album, it skips to another one.

Newbie

When playing spotify on my Microsoft surface pro 4 instead of following the songs of the album, it skips to another one.

566 Views

0 replies

0 likes

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Call# 1_833_327_2999 Amazon Prime Phone Number

Call# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone NumberCall# 1_833_327_2999 Amazon Prime Phone Number Amazon Prime Custom...

Regular

Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1_833_327_2999 Amazon Prime Phone Number Call# 1...

534 Views

0 replies

0 likes

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Albums and playlists keep restarting

For the last month or so, my albums and playlists have been randomly restarting, sometimes after as little as one song. This never happens in the middle of the song, but usually what will happen is that after a song in the middle of the album finishe...

Newbie

For the last month or so, my albums and playlists have been randomly restarting, sometimes after as little as one song. This never happens in the middle of the song, but usually what will happen is t...

smcg

Casual Listener

5345 Views

4 replies

2 likes

Windows
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Solved!! open.spotify.com content won't play through spotify premium app

I was searching for content with google and found many albums that couldn't be found through the search function of the app that came with my premium memberships. The premium app works well with content found through it. I tried Chrome, Firefox and E...

Casual Listener

I was searching for content with google and found many albums that couldn't be found through the search function of the app that came with my premium memberships. The premium app works well with cont...

wwhit2220

Casual Listener

691 Views

1 replies

0 likes

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All Music Deleted

I've been a Spotify Premium user for 2-3 years, with one account. Yesterday, while I was in the middle of using the app on my iphone, I was logged out and when I logged back in every single song and playlist I'd made had been deleted. I'm hoping ther...

Visitor

I've been a Spotify Premium user for 2-3 years, with one account.  Yesterday, while I was in the middle of using the app on my iphone, I was logged out and when I logged back in every single son...

360 Views

0 replies

0 likes

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Solved!! Converting local MP3 playlists to Spotify playlists?

Hi From the "old days" I have some MP3 music files on my computer, from which I'd like to create a matching Spotify playlist, so I could delete the local MP3 files and use only Spotify. Is this technically possible somehow? For example in WinAmp you ...

Casual Listener

Hi   From the "old days" I have some MP3 music files on my computer, from which I'd like to create a matching Spotify playlist, so I could delete the local MP3 files and use only Spotify. Is t...

tekarijee

Casual Listener

19691 Views

2 replies

0 likes

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Solved!! What is a good alternative to Spotify ?

I've been using Spotify for years, both on my PC and on my different mobile phones, paying a Premium subscription every month, but how they could force upon us this "new" unfinished piece of crap is beyond me o.O So, just out of general principle, I'...

Roadie

I've been using Spotify for years, both on my PC and on my different mobile phones, paying a Premium subscription every month, but how they could force upon us this "new" unfinished piece of crap is ...

thebunnyrules

Casual Listener

80009 Views

13 replies

21 likes

Windows
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