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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11476 Views

105 replies

47 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1299 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3162 Views

38 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8921 Views

0 replies

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Superuser Contribution Chromecast Audio Issue

Hello, I have an issue whereas when I am connected to my CA I can only shuffle play about 50 songs from the top of whatever playlist I use, or 50 around the song I start from. If I am not connected to my CA, Spotify works as normal. Any remedies?EDIT...

Newbie

Hello, I have an issue whereas when I am connected to my CA I can only shuffle play about 50 songs from the top of whatever playlist I use, or 50 around the song I start from. If I am not connected t...

StephenWA

Roadie

859 Views

3 replies

1 likes

Windows
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Songs grayed out on phone, works on laptop.

So I've put my Tool CDs on to my laptop and have them available on the Spotify program and added to a playlist. The playlist shows up on the phone, but all the songs are greyed out and don't seem to download... Is there something I'm doing wrong, or ...

Newbie

So I've put my Tool CDs on to my laptop and have them available on the Spotify program and added to a playlist. The playlist shows up on the phone, but all the songs are greyed out and don't seem to ...

sharadgadhia

Newbie

657 Views

1 replies

1 likes

Windows
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My Music has no sound

I'm trying to listen to the song Heat by Eminem after adding it to my playlist with other songs in his album and it used to play before but won't now. I can listen to some other songs but it just won't work. When I hit play the audio track at the bot...

Newbie

I'm trying to listen to the song Heat by Eminem after adding it to my playlist with other songs in his album and it used to play before but won't now. I can listen to some other songs but it jus...

446 Views

0 replies

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Bring my own music

With Google Play, I was able to include my own previusly purchased music - how do I do that here for music that isn't available on Spotify? Can't very well have all my music in one place without Garth Brooks!

Newbie

With Google Play, I was able to include my own previusly purchased music - how do I do that here for music that isn't available on Spotify?  Can't very well have all my music in one place withou...

555 Views

0 replies

0 likes

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Since Windows 10...

"This song is not available. If you have the file on your computer you can import it."For every song. After Windows 10 update, my sound was not working at all. I had to update sound drivers, that fixed the issue with sound from other sources. For SPO...

Newbie

"This song is not available.  If you have the file on your computer you can import it." For every song.   After Windows 10 update, my sound was not working at all.  I had to update ...

444 Views

0 replies

0 likes

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8 yr Premium sub cancelled, Windows 10 desktop app no longer works

I love Spotify, for 8 years I used it on my desktop at work and at home, but since upgrading to Window 10, I've had nothiong but problems with it. This is more of a rant than anything else, as I have tried all the solutions, sometimes they work, but ...

Casual Listener

I love Spotify, for 8 years I used it on my desktop at work and at home, but since upgrading to Window 10, I've had nothiong but problems with it. This is more of a rant than anything else, as I have...

Wendy172

Regular

636 Views

1 replies

0 likes

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PROBLEMA CON ARCHIVOS LOCALES

QUE TAL, TENGO PROBLEMAS AL INTENTAR CREAR UNA PLAYLIST CON TODOS MIS ARCHIVOS LOCALES, EN SI ES TODA LA MUSICA QUE TENIA EN UN IPOD CLASSIC (13,622 CANCIONES), ME SALE LA SIGUIENTE LEYENDA: "HAS LLENADO ESTA PLAYLIST HASTA EL MAXIMO, ESTAMOS IMPRESI...

Newbie

QUE TAL, TENGO PROBLEMAS AL INTENTAR CREAR UNA PLAYLIST CON TODOS MIS ARCHIVOS LOCALES, EN SI ES TODA LA MUSICA QUE TENIA EN UN IPOD CLASSIC (13,622 CANCIONES), ME SALE LA SIGUIENTE LEYENDA: "HA...

721 Views

0 replies

1 likes

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test

username is random letters

Newbie

username is random letters

510 Views

0 replies

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Can't see a specific friend's spotify activity

I have recently noticed that I can't see one of my friends listening activity even though I can see what all of my other friends are listening to. I told her to turn the feature on and she said it was, and we both tried logging in and out and reinsta...

Newbie

I have recently noticed that I can't see one of my friends listening activity even though I can see what all of my other friends are listening to. I told her to turn the feature on and she said it wa...

951 Views

0 replies

2 likes

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Crossfade not working on specific artists and setting not saving.

Brief description of the issue:Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page. Steps I took:First I turned on the crossfade option (12 seconds). Tried to play Tennis songs - crossfade...

Casual Listener

Brief description of the issue: Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page.    Steps I took: First I turned on th...

581 Views

0 replies

4 likes

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Feature Request: Retain playback preferences after updates

Currently, I don't see a way to make my playback settings retained (eg Shuffle, Repeat) between updates. What ends up happening is I expect a playlist to be on repeat from previous use but updates reset the playback settings to default (No shuffle, n...

Newbie

Currently, I don't see a way to make my playback settings retained (eg Shuffle, Repeat) between updates.    What ends up happening is I expect a playlist to be on repeat from previous use...

550 Views

0 replies

0 likes

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Solved!! error code 13

I'm trying to download it and right as it gets to the point of running the installer it says "the installer is unable to install Spotify because the necessary files could not be created (error code 13) I've tried everything I know how to do, apparent...

Casual Listener

I'm trying to download it and right as it gets to the point of running the installer it says "the installer is unable to install Spotify because the necessary files could not be created (error code 1...

Debs_

Newbie

92824 Views

61 replies

1 likes

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  • 61 replies
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Download

The download button is missing from my PC

Newbie

The download button is missing from my PC

551 Views

0 replies

1 likes

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Facebook friends not showing

I just got Spotify Premium but never used Spotify before. I know some of my friends use Spotify, but for some reason they are not showing up. I would love to connect with them on Spotify. Please help.

Visitor

I just got Spotify Premium but never used Spotify before. I know some of my friends use Spotify, but for some reason they are not showing up. I would love to connect with them on Spotify.   Pl...

577 Views

0 replies

0 likes

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Can't reinstall because "Some archives weren't created" (ErrorCode 13)

Hi! My Name is Ezequiel and I currently have some trouble when I close the program in my Windows and the moment I want to open it again, it suddlenly starts "intalling spotify" like the first time I downloaded it. This time the program won't install ...

Newbie

Hi! My Name is Ezequiel and I currently have some trouble when I close the program in my Windows and the moment I want to open it again, it suddlenly starts "intalling spotify" like the first time I ...

385 Views

0 replies

0 likes

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Loading... Playlists

Hi, I have seven playlists that Spotify won't load and cannot be deleted by me. The left hand Spotify playlist panel just shows "Loading...: . I have tried the same Spotify account on a Windows 10 Mobile Phone and on two Windows 10 PCs, and I have th...

Newbie

Hi,   I have seven playlists that Spotify won't load and cannot be deleted by me. The left hand Spotify playlist panel just shows "Loading...: . I have tried the same Spotify account on a Wind...

576 Views

0 replies

0 likes

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Bring back the blue dot and notification number!

I realize this has been talked about alot previously. But I have not heard anything new for almost 2 years. It is such a pain to scour through playlists for songs without this feature Any chance we'll be getting this back in the near future?Or is it ...

Newbie

I realize this has been talked about alot previously. But I have not heard anything new for almost 2 years.   It is such a pain to scour through playlists for songs without this feature &nbsp...

758 Views

0 replies

0 likes

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Problem with Spotify and Dolby Audio

Hi guys I have had my computer for a couple of weeks. No problem until now when I realised that Spotify creates troubles with the Dolby Audio program (Windows 10). It works fine when I click on the "custom setting" - Dolby Audio has "movie, music, ga...

Newbie

Hi guys   I have had my computer for a couple of weeks. No problem until now when I realised that Spotify creates troubles with the Dolby Audio program (Windows 10). It works fine when I click...

1724 Views

0 replies

0 likes

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Media keys in client open web player when active

Hello fellow music listeners,Whenever I am listening using the desktop client, and google chrome is the active window and I press one of my media keys (play, stop, next, previous song) on my keyboard, it opens the web version of spotify. Is there any...

Newbie

Hello fellow music listeners, Whenever I am listening using the desktop client, and google chrome is the active window and I press one of my media keys (play, stop, next, previous song) on my keyboa...

491 Views

0 replies

0 likes

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Holding Media Skip forward or back causes softlock

Holding the skip keys on my keyboard causes a softlock where the application will not allow for playing any song except the song that was playing when the softlock occured, problem only fixed by closing and restarting the application.

Casual Listener

Holding the skip keys on my keyboard causes a softlock where the application will not allow for playing any song except the song that was playing when the softlock occured, problem only fixed by clos...

443 Views

0 replies

0 likes

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