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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

81462 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

778507 Views

503 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

EliJonny

Visitor

18636 Views

19 replies

5 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

2822 Views

0 replies

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Audio Popping

Following the Fall Creators update, Spotify is playing back with corrupted audio if another application plays audio (like Edge on YouTube). This corruption is popping and clicking sounds in the audio, a re-install doesn't help and no other audio play...

Regular

Following the Fall Creators update, Spotify is playing back with corrupted audio if another application plays audio (like Edge on YouTube). This corruption is popping and clicking sounds in the audio...

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0 replies

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Superuser Contribution Smooth scroll everywhere now but bugged

First you devs should now that not everyone likes it. I am one of those ppl. My operating system Windows never had such feature and I am absolutely used to standard scrolling everywhere. But now you implemented it. There should be option to turn off ...

Visitor

First you devs should now that not everyone likes it. I am one of those ppl. My operating system Windows never had such feature and I am absolutely used to standard scrolling everywhere. But now you ...

Maatie

Newbie

5642 Views

23 replies

16 likes

Windows
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Someone hacked me maybe?

Yesterday I logged into spotify via my pc and I realised I was connected to a weird device that I did not regognise. It was playing songs and interuppting me so I logged out of all devices and that seem to have fixed it. Today I open spotify and I lo...

Newbie

Yesterday I logged into spotify via my pc and I realised I was connected to a weird device that I did not regognise. It was playing songs and interuppting me so I logged out of all devices and that s...

359 Views

0 replies

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Same level of volume didn't save

Hi guys. I'm pretty new to Spotify on desktop and when I go to my settings, switching the "same level of sound for all tracks" to on, it didn't save at all when I qui the app and restart it.Am I missing something ? I've searched around the forum and ...

Newbie

Hi guys.   I'm pretty new to Spotify on desktop and when I go to my settings, switching the "same level of sound for all tracks" to on, it didn't save at all when I qui the app and restart it....

289 Views

0 replies

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Spotify Connect - Multiple Speakers/Devices

Hi,I have Sonos Controller App on my Android phone linked to my Spotify account and that works fine - playing Spoify songs through Sonos One sperakers. I also have the Spotify software on my PC. When I go to the "Connect to a new decice" icon in the ...

Newbie

Hi, I have Sonos Controller App on my Android phone linked to my Spotify account and that works fine - playing Spoify songs through Sonos One sperakers.  I also have the Spotify software on my ...

572 Views

0 replies

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Wrong language

Hello, First of all I'm not good in english I have a problem with the windows app, all publicity are on dutch language and I'm french. I change the setting everything is on French so I don't understand. Have you any ideas ? Thx

Newbie

Hello,    First of all I'm not good in english 😉   I have a problem with the windows app, all publicity are on dutch language and I'm french. I change the setting everything is on...

287 Views

0 replies

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Keep current order of a playlist but add new songs to the top

I have a playlist of some 500 songs and I want to keep the current order that they are at. but the order right now is set to "custom" and whenever I add a new song it goes to the bottom of the list. If i set the order to "recently added" it messes up...

Casual Listener

I have a playlist of some 500 songs and I want to keep the current order that they are at. but the order right now is set to "custom" and whenever I add a new song it goes to the bottom of the list. ...

IguanaSetup

Community Legend

395 Views

1 replies

0 likes

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Error code 13

I tried reinstalling spotify cause my spotify suddenly disappeared, but I keep getting this error code 13. Once I reinstalled it, but once I switched on the next day, spotify disappeared again and same thing happens, I tried to restart, but it just k...

Newbie

I tried reinstalling spotify cause my spotify suddenly disappeared, but I keep getting this error code 13. Once I reinstalled it, but once I switched on the next day, spotify disappeared again and sa...

326 Views

0 replies

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Cortana Integration Windows 10 and mobile

Windows 10 has almost 1.5 billion users worldwide. there needs to be support so that someone could say "Hey Cortana, Play "Come Together" by The Beatles" and cortana opens the spotify app and plays that song. This feature already exists in the invoke...

Newbie

Windows 10 has almost 1.5 billion users worldwide. there needs to be support so that someone could say "Hey Cortana, Play "Come Together" by The Beatles" and cortana opens the spotify app and pl...

itu_

Community Legend

1035 Views

1 replies

1 likes

Cortana Windows 10
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Change Desktop App User name

Can we get spotify to allow users to change their username on the desktop app? the default name is ones phone number and thats not good. This should be something that can be changed easily.

Newbie

Can we get spotify to allow users to change their username on the desktop app? the default name is ones phone number and thats not good. This should be something that can be changed easily. 

itu_

Community Legend

1338 Views

1 replies

0 likes

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Clarification on the new 'usernames'

Got a question here, so my friend just signed up for a new Spotify account, but her username is just a bunch of random letters and numbers. Now I know that you changed usernames so user would get randomly generated usernames, but I'd like if you coul...

Visitor

Got a question here, so my friend just signed up for a new Spotify account, but her username is just a bunch of random letters and numbers. Now I know that you changed usernames so user would get ran...

IguanaSetup

Community Legend

821 Views

2 replies

0 likes

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All of My song got deleted. Help!!

Help i turned on spotify and saw all my music was missing. my playlists were still there, but my songs were gone.

Newbie

Help i turned on spotify and saw all my music was missing. my playlists were still there, but my songs were gone.  

hammo43

Newbie

468 Views

1 replies

0 likes

Windows
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Disk usage?

Whenever I use spotify it seems to use at least 80% of my disk. It get's quite annoying when I am playing a game, or trying to do anything on my own computer. It's a music application, not a music downloading/saving/writing on your disk application. ...

Casual Listener

Whenever I use spotify it seems to use at least 80% of my disk. It get's quite annoying when I am playing a game, or trying to do anything on my own computer. It's a music application, not a music do...

danijones2324

Casual Listener

17015 Views

5 replies

7 likes

Windows
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Error Code 13

So I can't open up spotify anymore. I tried reinstalling spotify and I've only gotten the message "The installer is unable to install Spotify because the neccessary files could not be created. (Error Code: 13) I've tried numerous things to try to fix...

Newbie

So I can't open up spotify anymore. I tried reinstalling spotify and I've only gotten the message "The installer is unable to install Spotify because the neccessary files could not be created. (Error...

Theagainmen

Newbie

475 Views

1 replies

0 likes

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Cracking and popping on windows

When im listening to music on spotify, ill get these crackles and pop sounds that ruins the listening experince. I get these on pretty much every song. this doesnt happen on anyweb broswers, but I did check and it is happeninbg on iTunes. Ive tried, ...

Casual Listener

When im listening to music on spotify, ill get these crackles and pop sounds that ruins the listening experince. I get these on pretty much every song. this doesnt happen on anyweb broswers, but I di...

connor_white53

Casual Listener

869 Views

2 replies

0 likes

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Solved!! Spotify Desktop Songs playlist download

I can not find anywhere in the desktop app to download Songs playlists. Everything else can be downloaded, but this is not possible.Is it possible to download it at all? OS: Windows 10 x64App version: 1.0.69.336.g7edcc575 (Windows Store version) Rega...

Casual Listener

I can not find anywhere in the desktop app to download Songs playlists. Everything else can be downloaded, but this is not possible. Is it possible to download it at all?   OS: Windows 10 x64...

IguanaSetup

Community Legend

1147 Views

1 replies

0 likes

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Cant download a playlist

I creatd a playlist and want to download it to my desktop - When I click on download button (white) nothing happens. Do I need a premium membership to do that ?

Newbie

I creatd a playlist and want to download it to my desktop - When I click on download button (white) nothing happens. Do I need a premium membership to do that ? 

IguanaSetup

Community Legend

476 Views

1 replies

0 likes

Windows
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Spotify Error Code 18 - Windows 10

This is more of a solution than a question if anyone comes across the same issue as I tried looking around these forums but eventually just worked it out myself. I found out Spotify wasn't installing the update after I had recently closed it and atte...

Casual Listener

This is more of a solution than a question if anyone comes across the same issue as I tried looking around these forums but eventually just worked it out myself.   I found out Spotify wasn't i...

775 Views

0 replies

0 likes

code 18
error code 18
Windows 10
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Songs i heard on discovery weekly dont appear on my history

So i listened to some songs i really liked yesterday on my discovery weekly but i forgot to print it, so i went on the history list in order to find my songs, and its completly empty. i tried reinstalling the program, and still nothing changes.Can so...

Newbie

So i listened to some songs i really liked yesterday on my discovery weekly but i forgot to print it, so i went on the history list in order to find my songs, and its completly empty. i tried reinsta...

is_thunder117

Casual Listener

488 Views

1 replies

0 likes

Windows
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