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[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 135253 Views
  • 0 replies
  • 24 likes
  • Mac
    Windows
  • 135253 Views
  • 0 replies
  • 24 likes

FAQ: Spotify for Windows 10 app

Hey folks, we've outlined some of the common questions you might have about the Windows 10 app now available. Please post in this board if you have any other questions. Q: Why can’t I see Spotify in the Windows 10 store? A: Spotify for Windows store ...

  • Spotify
  • Spotify
  • 51873 Views
  • 0 replies
  • 32 likes
  • Windows
  • 51873 Views
  • 0 replies
  • 32 likes

Solved!! pause/fade outs between songs

I hope you guys can help me out. I noticed, and find it very annoyning, when spotify automatically puts pauses/fade outs between songs of live recorded concerts (e.a. Moderat) and other "mix-cd's". Is there any way to do something about this? Thanks ...

  • Newbie
  • I hope you guys can help me out. I noticed, and find it very annoyning, when spotify automatically puts pauses/fade outs between songs of live recorded concerts (e.a. Moderat) and other "mix-cd's". I...
  • DownrightSL
  • Regular
  • 1338 Views
  • 1 replies
  • 0 likes
  • Windows
  • 1338 Views
  • 1 replies
  • 0 likes

Desktop player screams static after playing ad

I was playing Depeche Mode's new album on my desktop while reading stuff online, when an ad came on. Don't remember what it was for, but right after the ad concluded there was this incredibly loud screetching noise that sounded like radio static. My ...

  • Newbie
  • I was playing Depeche Mode's new album on my desktop while reading stuff online, when an ad came on. Don't remember what it was for, but right after the ad concluded there was this incredibly loud sc...
  • 154 Views
  • 0 replies
  • 0 likes
  • Windows
  • 154 Views
  • 0 replies
  • 0 likes

How can i remove a Spotify Connect Hama device

I connectect my Android Phone with a Hama device via Spotify Connect once. Now it's listed in my device list alle the time. I can't find the device in my "Offline" list on the Spotify Website.Is there a way to remove it?

  • Newbie
  • I connectect my Android Phone with a Hama device via Spotify Connect once. Now it's listed in my device list alle the time. I can't find the device in my "Offline" list on the Spotify Website. Is th...
  • 147 Views
  • 0 replies
  • 0 likes
  • Windows
  • 147 Views
  • 0 replies
  • 0 likes

Volume slider has no impact on volume when using Motu 8pre FireWire interface

Brief description:The slider on the bottom right of the Spotify desktop client can be changed but does not affect the volume. This is noticeable for all states of the slider. Attachment 1 shows the connection diagram. Steps to reproduce this issue:No...

  • Regular
  • Brief description: The slider on the bottom right of the Spotify desktop client can be changed but does not affect the volume. This is noticeable for all states of the slider. Attachment 1 shows the...
  • 190 Views
  • 0 replies
  • 0 likes
  • Windows
  • 190 Views
  • 0 replies
  • 0 likes

Solved!! Spotify crashes randomly

Hey. I use spotify premium on my laptop, with Windows 10. Over the past few days it's been crashing randomly after two or three songs and I have to restart it all over again (doesn't go back to where it was). Can you help me, please? It's kind of ann...

  • Regular
  • Hey. I use spotify premium on my laptop, with Windows 10. Over the past few days it's been crashing randomly after two or three songs and I have to restart it all over again (doesn't go back to where...
  • clramalhao
  • Regular
  • 734 Views
  • 2 replies
  • 0 likes
  • Windows
  • 734 Views
  • 2 replies
  • 0 likes

Re: Inbox and messages

We don't want a playlist, we want to be able to share songs again. Why is that so hard to understand?

  • Visitor
  • We don't want a playlist, we want to be able to share songs again. Why is that so hard to understand?
  • 330 Views
  • 0 replies
  • 7 likes
  • 330 Views
  • 0 replies
  • 7 likes

Spotify is not working

OK so when i start spotify its just pops up the tab and starts blinking but when i click on it it just a black tab i can even go to log in screen . i Tried reinstalling it multiple times but i does not seem to work but for my android it seems to work...

  • Newbie
  • OK so when i start  spotify its just pops up the tab and starts blinking but when i click on it it just a black tab i can even go to log in screen . i Tried reinstalling it multiple times but i ...
  • 146 Views
  • 0 replies
  • 0 likes
  • Windows
  • 146 Views
  • 0 replies
  • 0 likes

No puedo reproducir ninguna canción

Hola, soy usuario premium de Spotify en Chile. Desde ayer, cualquier canción que quiero escuchar en la app, la cual esta descargada en mi pc (windows 7), no se reproduce y me aparece el mensaje "Esta canción no está disponible. Si tienes el archivo e...

  • Newbie
  • Hola, soy usuario premium de Spotify en Chile. Desde ayer, cualquier canción que quiero escuchar en la app, la cual esta descargada en mi pc (windows 7), no se reproduce y me aparece el mensaje ...
  • 672 Views
  • 0 replies
  • 4 likes
  • Windows
  • 672 Views
  • 0 replies
  • 4 likes

Spotify Crashing and Going Slow

Spotify app starts up fine but after a minute or two of playing a song if I attempt to go to a different playlist, artist or album the app becomes extremely slow, or just doesn't load. I have to close the app but then if I try to open it back up it s...

  • Regular
  • Spotify app starts up fine but after a minute or two of playing a song if I attempt to go to a different playlist, artist or album the app becomes extremely slow, or just doesn't load. I have to clos...
  • chloe_evernham
  • Music Fan
  • 335 Views
  • 1 replies
  • 0 likes
  • Windows
  • 335 Views
  • 1 replies
  • 0 likes

Spotify closes at the end of a song?

Earlier today Spotify was working as usual and then suddenly it just stopped playing music. I went back to my PC and found it had just closed. I opened it and the same thing happened again. There are no error messages and it sometimes plays a few son...

  • Regular
  • Earlier today Spotify was working as usual and then suddenly it just stopped playing music. I went back to my PC and found it had just closed. I opened it and the same thing happened again. There are...
  • aaju
  • Newbie
  • 413 Views
  • 3 replies
  • 0 likes
  • Windows
  • 413 Views
  • 3 replies
  • 0 likes

Solved!! Weird Badge appears when opening Spotify on PC

Every time I open the app a badge comes up that says: "No CD found. Please insert CD in unit 1" and it won't go away. I can use Spotify and my PC but it's very annoying, can anyone tell me how to make it go away pleease?Thanks!! x

  • Casual Listener
  • Every time I open the app a badge comes up that says: "No CD found. Please insert CD in unit 1" and it won't go away. I can use Spotify and my PC but it's very annoying, can anyone tell me how to mak...
  • MartinStoichkov
  • Community Legend
  • 427 Views
  • 3 replies
  • 0 likes
  • Windows
  • 427 Views
  • 3 replies
  • 0 likes

¿Cuantas veces se puede cambiar la foto de perfil en Spotify?

He cambiado mi foto de perfil en Spotify y no se ha visto como planeaba y ahora quiero cambiarla de nuevo pero para cambiar la foto de perfil le pongo clic en cambiar y no sale nada para seleccionar la foto simplemente no sale nada, ¿será porque solo...

  • Casual Listener
  • He cambiado mi foto de perfil en Spotify y no se ha visto como planeaba y ahora quiero cambiarla de nuevo pero para cambiar la foto de perfil le pongo clic en cambiar y no sale nada para seleccionar ...
  • 501 Views
  • 0 replies
  • 0 likes
  • Windows
  • 501 Views
  • 0 replies
  • 0 likes

No puedo ver mis artistas más escuchados actuales.

Desde que entré con otra cuenta para ver mi perfil en Spotify se veía solo mis playlist públicas lo cual fue raro porque yo tengo activado la opción de mostras mis artistas más escuchados actuales y luego entré a mi perfil por mi cuenta se ven solo m...

  • Casual Listener
  • Desde que entré con otra cuenta para ver mi perfil en Spotify se veía solo mis playlist públicas lo cual fue raro porque yo tengo activado la opción de mostras mis artistas más escuchados actuales y ...
  • 1257 Views
  • 0 replies
  • 0 likes
  • Windows
  • 1257 Views
  • 0 replies
  • 0 likes

Solved!! spotify looks different

helloo can anyone help me with this issuelast week i logged onto spotify and it looked different in the sense that the center is a different shade than the outside. Usually, the shade is all the same dark gray. It really bothers me, is there a way to...

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  • Casual Listener
  • helloo can anyone help me with this issue last week i logged onto spotify and it looked different in the sense that the center is a different shade than the outside. Usually, the shade is all t...
  • karendal
  • Casual Listener
  • 1500 Views
  • 2 replies
  • 0 likes
  • Windows
  • 1500 Views
  • 2 replies
  • 0 likes

Superuser Contribution Large playlist perpetually "Waiting..." for download

I have a playlist with 610 songs, all added to my music with the checkmark. No songs in gray, nothing unchecked. Yet the download status seems to be in progress when compared to my other playlists that have a green download status. Within the playlis...

Stuck1.png Stuck2.png
  • Visitor
  • I have a playlist with 610 songs, all added to my music with the checkmark.  No songs in gray, nothing unchecked.  Yet the download status seems to be in progress when compared to my other ...
  • user-removed
  • Not applicable
  • 1091 Views
  • 3 replies
  • 0 likes
  • Windows
  • 1091 Views
  • 3 replies
  • 0 likes

Distorted User Interface After Minimizing - Win 10

Hi guys, I am having a recurring issue with the new desktop UI. Whenever I minimize the Spotify client for a period of time and then toggle back to it, I find that the user interface gets crammed into the left sixth of the screen and is no longer usa...

  • Newbie
  • Hi guys,   I am having a recurring issue with the new desktop UI. Whenever I minimize the Spotify client for a period of time and then toggle back to it, I find that the user interface gets cr...
  • 174 Views
  • 0 replies
  • 0 likes
  • Windows
  • 174 Views
  • 0 replies
  • 0 likes

Friend Feed disappeared

A couple days ago my friend feed disappeared so I can't see what they have been listening to. I thought it was just a glitch and restarted my computer multiple times but it still isn't there.

  • Newbie
  • A couple days ago my friend feed disappeared so I can't see what they have been listening to. I thought it was just a glitch and restarted my computer multiple times but it still isn't there.
  • MartinStoichkov
  • Community Legend
  • 398 Views
  • 1 replies
  • 0 likes
  • Windows
  • 398 Views
  • 1 replies
  • 0 likes

Superuser Contribution SPOTIFY NOT WORKING OR DOWNLOADING

A week ago Spotify was working fine, it updated and then I couldn't open it. I double-clicked but it never opened so I uninstalled it and installed again, I even used the full installer and it worked just for that time, then it uopdated and the same ...

  • Regular
  • A week ago Spotify was working fine, it updated and then I couldn't open it. I double-clicked but it never opened so I uninstalled it and installed again, I even used the full installer and it worked...
  • AdnanAlbeda
  • Regular
  • 430 Views
  • 3 replies
  • 0 likes
  • Windows
  • 430 Views
  • 3 replies
  • 0 likes

Spotify quits on its own after playing a few tracks at the end of a random track

After the auto-installation of the newest Desktop-Client, the spotify client closes after about 10 minutes of playback at the end of a random track. Restart is possible without any error messages. Restarting and updating Win10 didn't solve the proble...

  • Newbie
  • After the auto-installation of the newest Desktop-Client, the spotify client closes after about 10 minutes of playback at the end of a random track. Restart is possible without any error messages.&nb...
  • CherryNellie
  • Newbie
  • 202 Views
  • 1 replies
  • 1 likes
  • Windows
  • 202 Views
  • 1 replies
  • 1 likes