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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

jplkpg

Visitor

13773 Views

108 replies

52 likes

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Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1873 Views

15 replies

2 likes

Possible Bug
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Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

4684 Views

40 replies

2 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

9525 Views

0 replies

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PROBLEMA CON ARCHIVOS LOCALES

QUE TAL, TENGO PROBLEMAS AL INTENTAR CREAR UNA PLAYLIST CON TODOS MIS ARCHIVOS LOCALES, EN SI ES TODA LA MUSICA QUE TENIA EN UN IPOD CLASSIC (13,622 CANCIONES), ME SALE LA SIGUIENTE LEYENDA: "HAS LLENADO ESTA PLAYLIST HASTA EL MAXIMO, ESTAMOS IMPRESI...

Newbie

QUE TAL, TENGO PROBLEMAS AL INTENTAR CREAR UNA PLAYLIST CON TODOS MIS ARCHIVOS LOCALES, EN SI ES TODA LA MUSICA QUE TENIA EN UN IPOD CLASSIC (13,622 CANCIONES), ME SALE LA SIGUIENTE LEYENDA: "HA...

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test

username is random letters

Newbie

username is random letters

511 Views

0 replies

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Can't see a specific friend's spotify activity

I have recently noticed that I can't see one of my friends listening activity even though I can see what all of my other friends are listening to. I told her to turn the feature on and she said it was, and we both tried logging in and out and reinsta...

Newbie

I have recently noticed that I can't see one of my friends listening activity even though I can see what all of my other friends are listening to. I told her to turn the feature on and she said it wa...

952 Views

0 replies

2 likes

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Crossfade not working on specific artists and setting not saving.

Brief description of the issue:Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page. Steps I took:First I turned on the crossfade option (12 seconds). Tried to play Tennis songs - crossfade...

Casual Listener

Brief description of the issue: Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page.    Steps I took: First I turned on th...

584 Views

0 replies

4 likes

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Feature Request: Retain playback preferences after updates

Currently, I don't see a way to make my playback settings retained (eg Shuffle, Repeat) between updates. What ends up happening is I expect a playlist to be on repeat from previous use but updates reset the playback settings to default (No shuffle, n...

Newbie

Currently, I don't see a way to make my playback settings retained (eg Shuffle, Repeat) between updates.    What ends up happening is I expect a playlist to be on repeat from previous use...

562 Views

0 replies

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Solved!! error code 13

I'm trying to download it and right as it gets to the point of running the installer it says "the installer is unable to install Spotify because the necessary files could not be created (error code 13) I've tried everything I know how to do, apparent...

Casual Listener

I'm trying to download it and right as it gets to the point of running the installer it says "the installer is unable to install Spotify because the necessary files could not be created (error code 1...

Debs_

Newbie

92897 Views

61 replies

1 likes

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Download

The download button is missing from my PC

Newbie

The download button is missing from my PC

556 Views

0 replies

1 likes

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Facebook friends not showing

I just got Spotify Premium but never used Spotify before. I know some of my friends use Spotify, but for some reason they are not showing up. I would love to connect with them on Spotify. Please help. Unbenannt.PNG

Visitor

I just got Spotify Premium but never used Spotify before. I know some of my friends use Spotify, but for some reason they are not showing up. I would love to connect with them on Spotify.   Pl...

582 Views

0 replies

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Can't reinstall because "Some archives weren't created" (ErrorCode 13)

Hi! My Name is Ezequiel and I currently have some trouble when I close the program in my Windows and the moment I want to open it again, it suddlenly starts "intalling spotify" like the first time I downloaded it. This time the program won't install ...

Newbie

Hi! My Name is Ezequiel and I currently have some trouble when I close the program in my Windows and the moment I want to open it again, it suddlenly starts "intalling spotify" like the first time I ...

386 Views

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Loading... Playlists

Hi, I have seven playlists that Spotify won't load and cannot be deleted by me. The left hand Spotify playlist panel just shows "Loading...: . I have tried the same Spotify account on a Windows 10 Mobile Phone and on two Windows 10 PCs, and I have th...

Newbie

Hi,   I have seven playlists that Spotify won't load and cannot be deleted by me. The left hand Spotify playlist panel just shows "Loading...: . I have tried the same Spotify account on a Wind...

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0 replies

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Bring back the blue dot and notification number!

I realize this has been talked about alot previously. But I have not heard anything new for almost 2 years. It is such a pain to scour through playlists for songs without this feature Any chance we'll be getting this back in the near future?Or is it ...

Newbie

I realize this has been talked about alot previously. But I have not heard anything new for almost 2 years.   It is such a pain to scour through playlists for songs without this feature &nbsp...

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0 replies

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Problem with Spotify and Dolby Audio

Hi guys I have had my computer for a couple of weeks. No problem until now when I realised that Spotify creates troubles with the Dolby Audio program (Windows 10). It works fine when I click on the "custom setting" - Dolby Audio has "movie, music, ga...

Newbie

Hi guys   I have had my computer for a couple of weeks. No problem until now when I realised that Spotify creates troubles with the Dolby Audio program (Windows 10). It works fine when I click...

1729 Views

0 replies

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Media keys in client open web player when active

Hello fellow music listeners,Whenever I am listening using the desktop client, and google chrome is the active window and I press one of my media keys (play, stop, next, previous song) on my keyboard, it opens the web version of spotify. Is there any...

Newbie

Hello fellow music listeners, Whenever I am listening using the desktop client, and google chrome is the active window and I press one of my media keys (play, stop, next, previous song) on my keyboa...

492 Views

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Holding Media Skip forward or back causes softlock

Holding the skip keys on my keyboard causes a softlock where the application will not allow for playing any song except the song that was playing when the softlock occured, problem only fixed by closing and restarting the application.

Casual Listener

Holding the skip keys on my keyboard causes a softlock where the application will not allow for playing any song except the song that was playing when the softlock occured, problem only fixed by clos...

446 Views

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Solved!! Cannot play any track in Spotify "This song is not available"

I have just gotten an issue in Spotify which I have never seen happen before, but essentially I have had Spotify open for well over 3 hours now, not being used, just loaded in the background of my Windows 8.1 machine (I know that Windows 10 had some ...

Gig Goer

I have just gotten an issue in Spotify which I have never seen happen before, but essentially I have had Spotify open for well over 3 hours now, not being used, just loaded in the background of my Wi...

comeheresparrow

Newbie

3197 Views

2 replies

0 likes

Windows
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Weird track list on library artist page

The artist page from the library sometimes shows a weird track list (see attached Adele track list as example).I tried restarting the Spotify desktop app with no success. The track order changes a little after each restart but is still weird. Besides...

Regular

The artist page from the library sometimes shows a weird track list (see attached Adele track list as example).I tried restarting the Spotify desktop app with no success. The track order changes a li...

1250 Views

0 replies

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Can't find NAS Attached Network Storage Drive under Network location to add local-file source

Under preferences local_file, I try to attach a source, my NAS network drive where all my music is but it doesn't appear under my Network. I can see it the drive in File Explorer on my computer.

Newbie

Under preferences local_file, I try to attach a source, my NAS network drive where all my music is but it doesn't appear under my Network.  I can see it the drive in File Explorer on my computer...

753 Views

0 replies

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Spotify Connect - jams on HAMA DIT2000

From laptop, or phone, or tablet playing Spotify and connecting to the digital tuner Hama DIT2000 it works ok for a while. Then suddenly the music stops playing, although it continues on the phone, laptop, tablet. So you can't push the playbutton on ...

Newbie

From laptop, or phone, or tablet playing Spotify and connecting to the digital tuner Hama DIT2000 it works ok for a while. Then suddenly the music stops playing, although it continues on the phone, l...

2520 Views

0 replies

2 likes

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Download Options for Windows PCs

Where are they? Under Settings>Music Quality I see Download options on both my iPad and iPhone. However, on my Windows (10) PC I only see Streaming options. Do not require "extreme" (near lossless) but would like to download and play high bit rate tr...

Newbie

Where are they? Under Settings>Music Quality I see Download options on both my iPad and iPhone. However, on my Windows (10) PC I only see Streaming options. Do not require "extreme" (near lossless...

Sebasty

Community Legend

508 Views

1 replies

0 likes

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Playlists above 'Your library'?

Cant find any solution for this, i want to have my playlists ontop of the interface!playlists.pngIs this possible in some way? Or do i need to endure the bloated features ontop of what i listen to? I run this machine on a 720 resolution for everyone ...

Casual Listener

Cant find any solution for this, i want to have my playlists ontop of the interface! playlists.png Is this possible in some way? Or do i need to endure the bloated features ontop of what i listen...

Diskmaskin

Casual Listener

540 Views

1 replies

1 likes

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