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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

83565 Views

40 replies

68 likes

  • 83565 Views
  • 40 replies
  • 68 likes

Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

yfh

Visitor

792277 Views

503 replies

64 likes

  • 792277 Views
  • 503 replies
  • 64 likes

Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

moep99

Newbie

23140 Views

25 replies

7 likes

  • 23140 Views
  • 25 replies
  • 7 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3036 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Error Code 13

So I can't open up spotify anymore. I tried reinstalling spotify and I've only gotten the message "The installer is unable to install Spotify because the neccessary files could not be created. (Error Code: 13) I've tried numerous things to try to fix...

Newbie

So I can't open up spotify anymore. I tried reinstalling spotify and I've only gotten the message "The installer is unable to install Spotify because the neccessary files could not be created. (Error...

Theagainmen

Newbie

490 Views

1 replies

0 likes

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Cracking and popping on windows

When im listening to music on spotify, ill get these crackles and pop sounds that ruins the listening experince. I get these on pretty much every song. this doesnt happen on anyweb broswers, but I did check and it is happeninbg on iTunes. Ive tried, ...

Casual Listener

When im listening to music on spotify, ill get these crackles and pop sounds that ruins the listening experince. I get these on pretty much every song. this doesnt happen on anyweb broswers, but I di...

connor_white53

Casual Listener

879 Views

2 replies

0 likes

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Solved!! Spotify Desktop Songs playlist download

I can not find anywhere in the desktop app to download Songs playlists. Everything else can be downloaded, but this is not possible.Is it possible to download it at all? OS: Windows 10 x64App version: 1.0.69.336.g7edcc575 (Windows Store version) Rega...

Casual Listener

I can not find anywhere in the desktop app to download Songs playlists. Everything else can be downloaded, but this is not possible. Is it possible to download it at all?   OS: Windows 10 x64...

IguanaSetup

Community Legend

1155 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Cant download a playlist

I creatd a playlist and want to download it to my desktop - When I click on download button (white) nothing happens. Do I need a premium membership to do that ?

Newbie

I creatd a playlist and want to download it to my desktop - When I click on download button (white) nothing happens. Do I need a premium membership to do that ? 

IguanaSetup

Community Legend

482 Views

1 replies

0 likes

Windows
  • 482 Views
  • 1 replies
  • 0 likes

Spotify Error Code 18 - Windows 10

This is more of a solution than a question if anyone comes across the same issue as I tried looking around these forums but eventually just worked it out myself. I found out Spotify wasn't installing the update after I had recently closed it and atte...

Casual Listener

This is more of a solution than a question if anyone comes across the same issue as I tried looking around these forums but eventually just worked it out myself.   I found out Spotify wasn't i...

779 Views

0 replies

0 likes

code 18
error code 18
Windows 10
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Songs i heard on discovery weekly dont appear on my history

So i listened to some songs i really liked yesterday on my discovery weekly but i forgot to print it, so i went on the history list in order to find my songs, and its completly empty. i tried reinstalling the program, and still nothing changes.Can so...

Newbie

So i listened to some songs i really liked yesterday on my discovery weekly but i forgot to print it, so i went on the history list in order to find my songs, and its completly empty. i tried reinsta...

is_thunder117

Casual Listener

494 Views

1 replies

0 likes

Windows
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  • 1 replies
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Unable to drag songs into Playlist, unable to resize Spotify window, unable to rearrange Playlists

Hi,I just updated my PC to latest Dell XPS 8920 and downloaded Spotify (same issues apply here as my old PC). Lately have had following issues: 1) Not been able to click and drag bottom, right side, or bottom right corner to resize Spotify window.2) ...

Newbie

Hi, I just updated my PC to latest Dell XPS 8920 and downloaded Spotify (same issues apply here as my old PC). Lately have had following issues:   1) Not been able to click and drag bottom, r...

363 Views

0 replies

0 likes

  • 363 Views
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  • 0 likes

Songs on desktop app are longer than Web Player and replay the last few seconds

Hi there,I got Premium about a month ago and there's this really annoying issue that only happens on my desktop app where the songs end and then got back to playing the last seconds of the song again. Everything works fine on the web player, but I no...

Newbie

Hi there, I got Premium about a month ago and there's this really annoying issue that only happens on my desktop app where the songs end and then got back to playing the last seconds of the song aga...

348 Views

0 replies

0 likes

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  • 0 replies
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Can't play anything from Green Day

So the situation is that when I press "Shuffle play" for Green Day the only song that comes up is one that they did together with another band. I can't listen to any of their songs. If I double click on one of their song in one of my playlists it sim...

Casual Listener

So the situation is that when I press "Shuffle play" for Green Day the only song that comes up is one that they did together with another band. I can't listen to any of their songs. If I double click...

salmonsushee

Casual Listener

2800 Views

7 replies

3 likes

Windows
  • 2800 Views
  • 7 replies
  • 3 likes

Spotify family account ontvangt geen uitnodiging

Ik heb gister een familielid uitgenodigd voor het Spotify familie account. De uitnodiging is nog steeds niet binnen. Hoe lang duurt het ongeveer voordat de uitnodiging in de mailbox van de ander terecht komt? Spambox is ook al gecontroleerd.

Casual Listener

Ik heb gister een familielid uitgenodigd voor het Spotify familie account. De uitnodiging is nog steeds niet binnen. Hoe lang duurt het ongeveer voordat de uitnodiging in de mailbox van de ander tere...

Watchmaker2

Casual Listener

950 Views

1 replies

0 likes

Windows
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  • 1 replies
  • 0 likes

No smartphone

I have spotify on my laptop, I do not have a smartphone, and I want to play my music on my HiFi; (without using cables). Is this possible? If so, how? Regards

Casual Listener

I have spotify on my laptop, I do not have a smartphone, and I want to play my music on my HiFi; (without using cables). Is this possible? If so, how?   Regards        ...

ReatKay

Roadie

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
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Latest update: Get Link/URI not working anymore

The new spotify client update made the copy artist/album/song/playlist link not working anymore. No message of copied link , and nothing in the clipboard after using the function.

Roadie

The new spotify client update made the copy artist/album/song/playlist link not working anymore.  No message of copied link , and nothing in the clipboard after using the function.

806 Views

0 replies

1 likes

Desktop
  • 806 Views
  • 0 replies
  • 1 likes

[BUG] Playing album when not all tracks are available

If you play an album where the first tracks are not available, than in the album list the wrong track is shown as playing. In the lower pane the proper track is shown. See screen shot.

Newbie

If you play an album where the first tracks are not available, than in the album list the wrong track is shown as playing. In the lower pane the proper track is shown. See screen shot.

435 Views

0 replies

0 likes

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Autostart Problem solved

I think many of you had the same Problem as me. Even if you've set the Autostart option to "off" Spotify would still start after a reboot of the device.After a quick chat with the support team they finally brought a solution. After you changed the se...

Newbie

I think many of you had the same Problem as me. Even if you've set the Autostart option to "off" Spotify would still start after a reboot of the device. After a quick chat with the support team they...

495 Views

0 replies

0 likes

  • 495 Views
  • 0 replies
  • 0 likes

Solved!! I can't play 3 songs in an album

On the Shawn Mendes album Handwritten there are three songs Bring it back, The weight, and Imagination and I can't listen to the songs they are grayed out and they are good songs just wondering why I can't listen to them because it is very annoying.

Newbie

On the Shawn Mendes album Handwritten there are three songs Bring it back, The weight, and Imagination and I can't listen to the songs they are grayed out and they are good songs just wondering why I...

zipmiX

Regular

1132 Views

1 replies

1 likes

Windows
  • 1132 Views
  • 1 replies
  • 1 likes

Desktop client plays songs very choppy/buffering

My tablet just updated Windows 10 Home to version 1709 build 16299.98, now the songs will start out ok on the first song but then gets choppy after that and is useless. I uninstalled the app, restarted and then installed the latest from Microsoft Sto...

Newbie

My tablet just updated Windows 10 Home to version 1709 build 16299.98, now the songs will start out ok on the first song but then gets choppy after that and is useless.   I uninstalled the app...

414 Views

0 replies

0 likes

  • 414 Views
  • 0 replies
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Remake!!!

Hello Spotify!! Could you pleaasee do a remake of the interface? The current one is quite old and hasn't really changed since I got it (which was 2013). I am starting to get bored of the current interface and would like a change. Even if you moved a ...

Newbie

Hello Spotify!! Could you pleaasee do a remake of the interface? The current one is quite old and hasn't really changed since I got it (which was 2013). I am starting to get bored of the current...

1648 Views

0 replies

1 likes

Other
  • 1648 Views
  • 0 replies
  • 1 likes

Solved!! How to force Spotify Windows App to fetch updated playlists from Windows Media Player

Hi guys, I am using spotify with wmp and I made changes to my playlist in wmp but those changes are not reflected in spotify. I re-arranged some songs and added a few new ones then closed spotify and wmp, then restarted spotify and still no changes. ...

Casual Listener

Hi guys, I am using spotify with wmp and I made changes to my playlist in wmp but those changes are not reflected in spotify. I re-arranged some songs and added a few new ones then closed spotify and...

CausticLasagne

Casual Listener

1337 Views

1 replies

0 likes

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  • 1 replies
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Your Top Songs (2017) not available in Desktop version?

On my Android App, I have the "Your Top Songs 2017" and "The Ones That Got Away" from the Home Screen under "Made For You". I can't find the equivalent in the Windows Desktop App?

Casual Listener

On my Android App, I have the "Your Top Songs 2017" and "The Ones That Got Away" from the Home Screen under "Made For You".   I can't find the equivalent in the Windows Desktop App?

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
  • 0 likes

Error Code 13 - installer problem

I am getting error code 13:The installer is unable to install Spotify because the necessary files could not be created. This happened after an automatic update today which failed mid-way through installation. It got as far as un-installing the progra...

Music Fan

I am getting error code 13: The installer is unable to install Spotify because the necessary files could not be created.   This happened after an automatic update today which failed mid-way t...

ilyanice

Regular

22997 Views

35 replies

1 likes

Windows
  • 22997 Views
  • 35 replies
  • 1 likes