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Solved!! How to permanently turn off smart shuffle?

PlanPremiumCountryPolandOperating SystemWindows 10 My Question or IssueI just noticed that a new "smart shuffle mode" putting unwanted "smart recommendations" in my queue was added to my desktop app. How to turn it off permanently or at least make th...

Newbie

julianmensink

Newbie

84135 Views

40 replies

68 likes

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Solved!! Spotify can't play this right now. If you have the file on your computer you can import it

PlanPremiumCountryUKDeviceDesktopOperating SystemWindows 10 My Question or IssueWhen I try to play a song I get the following error message "Spotify can't play this right now. If you have the file on your computer you can import it"I have tried all t...

Casual Listener

OscarDC

Moderator

798109 Views

505 replies

64 likes

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Solved!! Disable Video on desktop app

There no X or way to close or stop a video on Spotify for Windows (64 bit) 1.2.64.408.g0a9b557c

Newbie

ethan989

Visitor

24485 Views

26 replies

7 likes

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Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...

Moderator

3099 Views

0 replies

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Your Top Songs (2017) not available in Desktop version?

On my Android App, I have the "Your Top Songs 2017" and "The Ones That Got Away" from the Home Screen under "Made For You". I can't find the equivalent in the Windows Desktop App?

Casual Listener

On my Android App, I have the "Your Top Songs 2017" and "The Ones That Got Away" from the Home Screen under "Made For You".   I can't find the equivalent in the Windows Desktop App?

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Error Code 13 - installer problem

I am getting error code 13:The installer is unable to install Spotify because the necessary files could not be created. This happened after an automatic update today which failed mid-way through installation. It got as far as un-installing the progra...

Music Fan

I am getting error code 13: The installer is unable to install Spotify because the necessary files could not be created.   This happened after an automatic update today which failed mid-way t...

ilyanice

Regular

23056 Views

35 replies

1 likes

Windows
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import my own music

I´m not able to import my own music to Spotify anymore. I followed the instructions at their support website, but even reinstalling the app and the desktop version didn´t help me to fix this problem. Any suggestions?

Newbie

I´m not able to import my own music to Spotify anymore. I followed the instructions at their support website, but even reinstalling the app and the desktop version didn´t help me to fix this problem....

395 Views

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The latest desktop version is a downgrade

This post is gonna continue to the bitter end, even if you change your posting system and there are no replies possible to this epic and one of the most commented and kudo-given posts ever in this board ....https://community.spotify.com/t5/forums/v3_...

Gig Goer

This post is gonna continue to the bitter end, even if you change your posting system and there are no replies possible to this epic and one of the most commented and kudo-given posts ever in th...

378 Views

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Troubles in uploading local files from computer to cell-phone

Hi everybody ! I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here. I have to say before anything else that I already followed all the instructions founded here, so please help me ! ...

Casual Listener

Hi everybody !   I've looked around on internet and on this forum but so far I haven't found anything that helps me, so I'm posting here. I have to say before anything else that I already foll...

323 Views

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Fix your help!

For the first time ever today I tried to access the Help menu on the Spotify player (1.0.68.407.g6864aaaf) on my laptop. Only to discover that the first three options listed (Help, Community and Your Account) don't actually do anything.when you click...

Newbie

For the first time ever today I tried to access the Help menu on the Spotify player (1.0.68.407.g6864aaaf) on my laptop. Only to discover that the first three options listed (Help, Community and...

300 Views

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playlist

Mi playlist incluso en modo offline pone canciones que no estan incluidas y no se como hacer que solo se pongan las canciones que contenga solo ese playlist. Es una cuenta premium

Newbie

Mi playlist incluso en modo offline pone canciones que no estan incluidas y no se como hacer que solo se pongan las canciones que contenga solo ese playlist. Es una cuenta premium

276 Views

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Syncing laptop with iPhone

I am a premium subscriber. I just got a new laptop. When I open Spotify, it opens as a free subscriber, but my account confirms premium service. None of my playlists appear. However, on my iPhone, it still has all my playlists and correctly lists me ...

Newbie

I am a premium subscriber.  I just got a new laptop.  When I open Spotify, it opens as a free subscriber, but my account confirms premium service.  None of my playlists appear.  H...

316 Views

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(Connect) Windows and chrome conflicting

I am in an office building, all employees are on the same wifi network. I'm logged into the spotify software on my PC. my Colleague is logged in to their account on chrome on their PC. I don't understand why our streams are connected. I keep getting ...

Newbie

I am in an office building, all employees are on the same wifi network. I'm logged into the spotify software on my PC. my Colleague is logged in to their account on chrome on their PC. I don't unders...

257 Views

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Starting position shifts after restart(2)

https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Starting-position-shifts-after-restart/m-p/1576195#M177805 Hey, since I'm not able to comment or edit my last thread, i create a new one. I found out, that the shift bug only appears o...

Regular

https://community.spotify.com/t5/Desktop-Linux-Windows-Web-Player/Starting-position-shifts-after-restart/m-p/1576195#M177805   Hey,   since I'm not able to comment or edit my last threa...

324 Views

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Can't find my spotify app on desktop after update

Hi, I cant find my spotify app. It used to be pinned on the taskbar, but it's is no there anymore. and it left a weird empty spot on my taskbar, literally.I tried to reinstall it but it said that it is already installed. when i try clicking "launch" ...

Casual Listener

Hi,   I cant find my spotify app. It used to be pinned on the taskbar, but it's is no there anymore. and it left a weird empty spot on my taskbar, literally. I tried to reinstall it but it sa...

298 Views

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Suddenly lost premium

Hi Spotify, I was miffed last week to suddenlyt find my premium service had stopped working. Most frustratihg without any notification. Why has this happened?

Newbie

Hi Spotify,   I was miffed last week to suddenlyt find my premium service had stopped working. Most frustratihg without any notification. Why has this happened?

285 Views

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Help: Avast deleted Spotify

Hello, this morning when I turned on my computer everything was OK, and Spotify (Premium Account) worked with no problem for an hour. Then, all of a sudden Avast sent me a message saying it had detected a virus and it deleted Spotify. And now I canno...

Newbie

Hello, this morning when I turned on my computer everything was OK, and Spotify (Premium Account) worked with no problem for an hour. Then, all of a sudden Avast sent me a message saying it had detec...

484 Views

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Security
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Error when playing almost any song

Spotify show me error mesage supposedly 3/4 of songs what I'm playing is crashed -.-I writed about this error to official support of Spotify but them don't care about it...

Newbie

Spotify show me error mesage supposedly 3/4 of songs what I'm playing is crashed -.- I writed about this error to official support of Spotify but them don't care about it...

328 Views

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Spotify connect: unknown devices in my list

When using my Spotify account at work, I'm now seeing devices in my connect list that I don't recognize at all. I assume these are other users on the same network? I've never logged in to Spotify on any other computer here at work, so I'm having trou...

Gig Goer

When using my Spotify account at work, I'm now seeing devices in my connect list that I don't recognize at all. I assume these are other users on the same network? I've never logged in to Spotify on ...

563 Views

0 replies

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Connect
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Wonky Nested Folders: The Revenge

Windows 8.1 / Spotify 1.0.68.407.g6864aaaf Previous thread here. I cannot reply to it, and nearly all its problems and solutions are no longer current. For years we have seen playlist folders behave strangely when moved about within other folders, an...

Music Fan

Windows 8.1 / Spotify 1.0.68.407.g6864aaaf   Previous thread here. I cannot reply to it, and nearly all its problems and solutions are no longer current.   For years we have seen playli...

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Music Stops Playing When I Receive Text Message on my S8+

Music stops playing on Spotify Desktop for Windows 10 when I receive a text message on my S8+. When both are on the same network. Nothing seems to fix it. HELP!

Newbie

Music stops playing on Spotify Desktop for Windows 10 when I receive a text message on my S8+. When both are on the same network. Nothing seems to fix it. HELP!

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Playlists unfollowed and created on their own.

I noticed it when I got on spotify on my ps4 earlier and when I checked the spotify on my computer, for whatever reason all the playlists I was following dissapeared. Stranger still was the fact that somehow a playlist was created for my account with...

Casual Listener

I noticed it when I got on spotify on my ps4 earlier and when I checked the spotify on my computer, for whatever reason all the playlists I was following dissapeared. Stranger still was the fact that...

419 Views

0 replies

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Spotify won't play any songs suddenly

It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for Spotify. I just get the error message of either "We...

Newbie

It was working just fine yesterday but suddenly, it won't play anything. First, it was just a no sound problem but I fixed it and now my speaker plays youtube and anything else with sound except for ...

416 Views

0 replies

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