Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

xanovich

Regular

15585 Views

114 replies

52 likes

  • 15585 Views
  • 114 replies
  • 52 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

2456 Views

16 replies

3 likes

Possible Bug
  • 2456 Views
  • 16 replies
  • 3 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

hroski

Visitor

5766 Views

40 replies

2 likes

  • 5766 Views
  • 40 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

10080 Views

0 replies

4 likes

  • 10080 Views
  • 0 replies
  • 4 likes

Crossfade not working on specific artists and setting not saving.

Brief description of the issue:Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page. Steps I took:First I turned on the crossfade option (12 seconds). Tried to play Tennis songs - crossfade...

Casual Listener

Brief description of the issue: Crossfade does not work for specific artists (Tennis) and the setting doesn't save once I leave the settings page.    Steps I took: First I turned on th...

589 Views

0 replies

4 likes

  • 589 Views
  • 0 replies
  • 4 likes

Feature Request: Retain playback preferences after updates

Currently, I don't see a way to make my playback settings retained (eg Shuffle, Repeat) between updates. What ends up happening is I expect a playlist to be on repeat from previous use but updates reset the playback settings to default (No shuffle, n...

Newbie

Currently, I don't see a way to make my playback settings retained (eg Shuffle, Repeat) between updates.    What ends up happening is I expect a playlist to be on repeat from previous use...

567 Views

0 replies

0 likes

  • 567 Views
  • 0 replies
  • 0 likes

Solved!! error code 13

I'm trying to download it and right as it gets to the point of running the installer it says "the installer is unable to install Spotify because the necessary files could not be created (error code 13) I've tried everything I know how to do, apparent...

Casual Listener

I'm trying to download it and right as it gets to the point of running the installer it says "the installer is unable to install Spotify because the necessary files could not be created (error code 1...

Debs_

Newbie

93083 Views

61 replies

1 likes

  • 93083 Views
  • 61 replies
  • 1 likes

Download

The download button is missing from my PC

Newbie

The download button is missing from my PC

562 Views

0 replies

1 likes

  • 562 Views
  • 0 replies
  • 1 likes

Facebook friends not showing

I just got Spotify Premium but never used Spotify before. I know some of my friends use Spotify, but for some reason they are not showing up. I would love to connect with them on Spotify. Please help.

Visitor

I just got Spotify Premium but never used Spotify before. I know some of my friends use Spotify, but for some reason they are not showing up. I would love to connect with them on Spotify.   Pl...

592 Views

0 replies

0 likes

  • 592 Views
  • 0 replies
  • 0 likes

Can't reinstall because "Some archives weren't created" (ErrorCode 13)

Hi! My Name is Ezequiel and I currently have some trouble when I close the program in my Windows and the moment I want to open it again, it suddlenly starts "intalling spotify" like the first time I downloaded it. This time the program won't install ...

Newbie

Hi! My Name is Ezequiel and I currently have some trouble when I close the program in my Windows and the moment I want to open it again, it suddlenly starts "intalling spotify" like the first time I ...

392 Views

0 replies

0 likes

  • 392 Views
  • 0 replies
  • 0 likes

Loading... Playlists

Hi, I have seven playlists that Spotify won't load and cannot be deleted by me. The left hand Spotify playlist panel just shows "Loading...: . I have tried the same Spotify account on a Windows 10 Mobile Phone and on two Windows 10 PCs, and I have th...

Newbie

Hi,   I have seven playlists that Spotify won't load and cannot be deleted by me. The left hand Spotify playlist panel just shows "Loading...: . I have tried the same Spotify account on a Wind...

583 Views

0 replies

0 likes

  • 583 Views
  • 0 replies
  • 0 likes

Bring back the blue dot and notification number!

I realize this has been talked about alot previously. But I have not heard anything new for almost 2 years. It is such a pain to scour through playlists for songs without this feature Any chance we'll be getting this back in the near future?Or is it ...

Newbie

I realize this has been talked about alot previously. But I have not heard anything new for almost 2 years.   It is such a pain to scour through playlists for songs without this feature &nbsp...

773 Views

0 replies

0 likes

  • 773 Views
  • 0 replies
  • 0 likes

Problem with Spotify and Dolby Audio

Hi guys I have had my computer for a couple of weeks. No problem until now when I realised that Spotify creates troubles with the Dolby Audio program (Windows 10). It works fine when I click on the "custom setting" - Dolby Audio has "movie, music, ga...

Newbie

Hi guys   I have had my computer for a couple of weeks. No problem until now when I realised that Spotify creates troubles with the Dolby Audio program (Windows 10). It works fine when I click...

1737 Views

0 replies

0 likes

  • 1737 Views
  • 0 replies
  • 0 likes

Media keys in client open web player when active

Hello fellow music listeners,Whenever I am listening using the desktop client, and google chrome is the active window and I press one of my media keys (play, stop, next, previous song) on my keyboard, it opens the web version of spotify. Is there any...

Newbie

Hello fellow music listeners, Whenever I am listening using the desktop client, and google chrome is the active window and I press one of my media keys (play, stop, next, previous song) on my keyboa...

502 Views

0 replies

0 likes

  • 502 Views
  • 0 replies
  • 0 likes

Holding Media Skip forward or back causes softlock

Holding the skip keys on my keyboard causes a softlock where the application will not allow for playing any song except the song that was playing when the softlock occured, problem only fixed by closing and restarting the application.

Casual Listener

Holding the skip keys on my keyboard causes a softlock where the application will not allow for playing any song except the song that was playing when the softlock occured, problem only fixed by clos...

451 Views

0 replies

0 likes

  • 451 Views
  • 0 replies
  • 0 likes

Solved!! Cannot play any track in Spotify "This song is not available"

I have just gotten an issue in Spotify which I have never seen happen before, but essentially I have had Spotify open for well over 3 hours now, not being used, just loaded in the background of my Windows 8.1 machine (I know that Windows 10 had some ...

Gig Goer

I have just gotten an issue in Spotify which I have never seen happen before, but essentially I have had Spotify open for well over 3 hours now, not being used, just loaded in the background of my Wi...

comeheresparrow

Newbie

3232 Views

2 replies

0 likes

Windows
  • 3232 Views
  • 2 replies
  • 0 likes

Weird track list on library artist page

The artist page from the library sometimes shows a weird track list (see attached Adele track list as example).I tried restarting the Spotify desktop app with no success. The track order changes a little after each restart but is still weird. Besides...

Regular

The artist page from the library sometimes shows a weird track list (see attached Adele track list as example).I tried restarting the Spotify desktop app with no success. The track order changes a li...

1252 Views

0 replies

0 likes

  • 1252 Views
  • 0 replies
  • 0 likes

Can't find NAS Attached Network Storage Drive under Network location to add local-file source

Under preferences local_file, I try to attach a source, my NAS network drive where all my music is but it doesn't appear under my Network. I can see it the drive in File Explorer on my computer.

Newbie

Under preferences local_file, I try to attach a source, my NAS network drive where all my music is but it doesn't appear under my Network.  I can see it the drive in File Explorer on my computer...

757 Views

0 replies

3 likes

  • 757 Views
  • 0 replies
  • 3 likes

Spotify Connect - jams on HAMA DIT2000

From laptop, or phone, or tablet playing Spotify and connecting to the digital tuner Hama DIT2000 it works ok for a while. Then suddenly the music stops playing, although it continues on the phone, laptop, tablet. So you can't push the playbutton on ...

Newbie

From laptop, or phone, or tablet playing Spotify and connecting to the digital tuner Hama DIT2000 it works ok for a while. Then suddenly the music stops playing, although it continues on the phone, l...

2528 Views

0 replies

2 likes

  • 2528 Views
  • 0 replies
  • 2 likes

Download Options for Windows PCs

Where are they? Under Settings>Music Quality I see Download options on both my iPad and iPhone. However, on my Windows (10) PC I only see Streaming options. Do not require "extreme" (near lossless) but would like to download and play high bit rate tr...

Newbie

Where are they? Under Settings>Music Quality I see Download options on both my iPad and iPhone. However, on my Windows (10) PC I only see Streaming options. Do not require "extreme" (near lossless...

Sebasty

Community Legend

516 Views

1 replies

0 likes

  • 516 Views
  • 1 replies
  • 0 likes

Playlists above 'Your library'?

Cant find any solution for this, i want to have my playlists ontop of the interface!Is this possible in some way? Or do i need to endure the bloated features ontop of what i listen to? I run this machine on a 720 resolution for everyone to see it pro...

Casual Listener

Cant find any solution for this, i want to have my playlists ontop of the interface! Is this possible in some way? Or do i need to endure the bloated features ontop of what i listen to?  I...

Diskmaskin

Casual Listener

544 Views

1 replies

1 likes

  • 544 Views
  • 1 replies
  • 1 likes

Error 13

So I moved my PC from my house to another house, but now all of a sudden my whole Spotify isn't working and it says something like: Can't install because the required files can't be made, error 13 -> Something like that, I'm Dutch and the translation...

Newbie

So I moved my PC from my house to another house, but now all of a sudden my whole Spotify isn't working and it says something like: Can't install because the required files can't be made, error ...

antre

Newbie

623 Views

1 replies

0 likes

  • 623 Views
  • 1 replies
  • 0 likes

No puedo ver "Mis Canciones".

Buenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni reproducir mi playlist "Mis Canciones" porqué hacerlo salta lo siguiente teniendo casi 150/200 músicas guardadas:Al darle doble click se reproduce...

Newbie

Buenas a todos. Tengo un problema hace dias solo en la App de la PC. Soy User Premium y no puedo ver ni reproducir mi playlist "Mis Canciones" porqué hacerlo salta lo siguiente teniendo casi 150/200 ...

rogernavarrete

Newbie

6027 Views

8 replies

7 likes

  • 6027 Views
  • 8 replies
  • 7 likes

Playlist names are in wrong language

Hello, Since 3-4 weeks (or maybe a bit longer) playlist names are displayed in incorrect language. My preffered language is English (I live in Poland) and at work - where I listed to Spotify the most - I connect to the internet through company VPN lo...

Music Fan

Hello,   Since 3-4 weeks (or maybe a bit longer) playlist names are displayed in incorrect language.   My preffered language is English (I live in Poland) and at work - where I lis...

hayley_kwok

Casual Listener

2177 Views

3 replies

0 likes

Windows
  • 2177 Views
  • 3 replies
  • 0 likes