Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Discuss Spotify for Windows
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic Troubleshooting: Restart the Spotify app as well as your PC. Make sure both the app and Windows ar...
Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...
Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...
Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...
Hi, I just started having this issue tonight and it's making me frustrated. On my Surface Pro 4, my Spotify app won't play any songs at all from Ed Sheeran. (I've been listening to him on repeat for the past week or so. Don't judge.) Basically, I cho...
Hi, I just started having this issue tonight and it's making me frustrated. On my Surface Pro 4, my Spotify app won't play any songs at all from Ed Sheeran. (I've been listening to him on re...
Regular
3474 Views
4 replies
2 likes
Hello, I have a strange problem. On my PC I suddenly can't play anything by Daft Punk, which is very annoying. I've tried most/all of their singles and tried songs on every album but it always says that the song is not available. I tried playing a lo...
Hello, I have a strange problem. On my PC I suddenly can't play anything by Daft Punk, which is very annoying. I've tried most/all of their singles and tried songs on every album but it always says t...
Casual Listener
991 Views
4 replies
1 likes
Apologies if this is a duplicate post, but none of the prior posts seemed to have any answers. Heard your ad, so I just went to switch over listening to my favorite podcast on Spotify. However, it now shows hundreds of episodes as "unplayed." I don't...
Apologies if this is a duplicate post, but none of the prior posts seemed to have any answers. Heard your ad, so I just went to switch over listening to my favorite podcast on Spotify. Howev...
Regular
4087 Views
2 replies
33 likes
Since the last update I have the possibility of like or unlike a song before or after it played but I noted that the system is broken, if I dislike a song before being played it return as soon as I switch to the next song in the station, same thing f...
Since the last update I have the possibility of like or unlike a song before or after it played but I noted that the system is broken, if I dislike a song before being played it return as soon as I s...
238 Views
0 replies
0 likes
Since the new update 1.0.65.320 tons of music became unplayable. Large names as metallica, green day, rammstein, and much more are all unavailable.Can still play them on outdated clients.Please fix this! While im here anyways:The client is always a m...
Since the new update 1.0.65.320 tons of music became unplayable. Large names as metallica, green day, rammstein, and much more are all unavailable. Can still play them on outdated clients. Ple...
Newbie
1025 Views
2 replies
3 likes
When I click on ANY song it says "This song is not available. If you have the file on your computer you can import it." It will play on my phone but not the computer. I tried switching from the phone to the computer and it just stops playing on the c...
When I click on ANY song it says "This song is not available. If you have the file on your computer you can import it." It will play on my phone but not the computer. I tried switching from the phone...
Casual Listener
634 Views
5 replies
1 likes
Hi, I think there is a issue with polish translation on someone profile tab. Actually there is "Obserwujesz" but it should "Obserwuje" - look at screen in attachment.
Hi, I think there is a issue with polish translation on someone profile tab. Actually there is "Obserwujesz" but it should "Obserwuje" - look at screen in attachment.
Spotify Star
426 Views
1 replies
0 likes
Hey, So I know that there are song that lisences will change and mean that potentially i cannot play them, but i seem to be having a different problem. There seems to be a large amount of songs that are not appearing greyed out on my spotify but when...
Hey, So I know that there are song that lisences will change and mean that potentially i cannot play them, but i seem to be having a different problem. There seems to be a large amo...
Regular
850 Views
4 replies
2 likes
I'm running a dual monitor setup and noticed that when I move the Spotify app to my main screen and fullscreen it, it cuts off at my friends list and just displays my desktop on the far right of my screen. This also means that it cuts off the volume ...
I'm running a dual monitor setup and noticed that when I move the Spotify app to my main screen and fullscreen it, it cuts off at my friends list and just displays my desktop on the far right of my s...
Newbie
13675 Views
7 replies
0 likes
Estou com um problema chato com o Spotify no Windows 7O programa simplesmente não abre Monitorando pelo Gerenciador de tarefas, da pra ver que o processo .exe aparece na lista por alguns segundos e é finalizado Ja baixei novamente o programa e reinst...
Estou com um problema chato com o Spotify no Windows 7 O programa simplesmente não abre Monitorando pelo Gerenciador de tarefas, da pra ver que o processo .exe aparece na lista por alguns seg...
325 Views
0 replies
0 likes
I've had Spotify for 3-4 years now and to this day i still cannot figure out how to add my local files (files i own) to playlists and then access them on my mobile device. Does anyone know how to sync them to my phone? Also, why can't i edit file inf...
I've had Spotify for 3-4 years now and to this day i still cannot figure out how to add my local files (files i own) to playlists and then access them on my mobile device. Does anyone know how to syn...
269 Views
0 replies
0 likes
It worked fine yesterday. Today no songs are "available". I did uninstall and reinstall, but no change.
It worked fine yesterday. Today no songs are "available". I did uninstall and reinstall, but no change.
179 Views
0 replies
0 likes
Hey Community I have a problem with one of my playlists that i follow which is created by Spotify Denmark called "Ha' en god dag". I have followed and played this list for a long time, but it stopped working on PC. When i click on it, nothing happens...
Hey Community I have a problem with one of my playlists that i follow which is created by Spotify Denmark called "Ha' en god dag". I have followed and played this list for a long time, but i...
298 Views
0 replies
0 likes
Hi, today i don't know what happened but when i checked Spotify app on my phone i saw it logged out, tried to use my username and pass but it gave me error code:3 I tried to login with different platforms but couldn't success. The weird things are i ...
Hi, today i don't know what happened but when i checked Spotify app on my phone i saw it logged out, tried to use my username and pass but it gave me error code:3 I tried to login with differe...
374 Views
0 replies
0 likes
This is what I get when I open spotify(Windows 7 64 bits)
This is what I get when I open spotify (Windows 7 64 bits)
273 Views
0 replies
0 likes
bonjour, je n'arrive plus à ecouter de la musique sur mon ordinateur, cela m'affiche que la chanson n'est pas disponible. Si quelqu'un peut m'aider.
bonjour, je n'arrive plus à ecouter de la musique sur mon ordinateur, cela m'affiche que la chanson n'est pas disponible. Si quelqu'un peut m'aider.
224 Views
0 replies
0 likes
Hi,I find Spotify to be by far the best app to listen to podcasts, especially since I use the app a lot. I am trying to listen to them on desktop lately, and it seems like there's no option to donwload them. I always have all my playlists downloaded ...
Hi, I find Spotify to be by far the best app to listen to podcasts, especially since I use the app a lot. I am trying to listen to them on desktop lately, and it seems like there's no option to donw...
877 Views
0 replies
3 likes
I tried downloading spotify in my PC but it doesn't work. Please help me resolve this problem. Thanks in advance.
I tried downloading spotify in my PC but it doesn't work. Please help me resolve this problem. Thanks in advance.
Community Legend
667 Views
1 replies
0 likes
Sometimes Spotify wants to upgrade. This is nice, but without any notice what I'm currently upgrading it is really not ethical. Of course first I want to know is what is going to be installed into my PC. Also it is good point to show users what funct...
Sometimes Spotify wants to upgrade. This is nice, but without any notice what I'm currently upgrading it is really not ethical. Of course first I want to know is what is going to be installed into my...
Community Legend
432 Views
1 replies
0 likes
I'm having an issue that I've been having since trying to play the new The 1975 single "Milk". It wasn't grayed out, but it said it was not abailable. I thought it must just not be available in my country for some reason, but then I tried to play ano...
I'm having an issue that I've been having since trying to play the new The 1975 single "Milk". It wasn't grayed out, but it said it was not abailable. I thought it must just not be available in my co...
662 Views
0 replies
7 likes
