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Desktop (Windows)

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Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11484 Views

105 replies

47 likes

  • 11484 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1299 Views

15 replies

2 likes

Possible Bug
  • 1299 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3169 Views

38 replies

2 likes

  • 3169 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8924 Views

0 replies

4 likes

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  • 0 replies
  • 4 likes

Windows app plays the song but does not works properly

Hello.Spotify application on windows 10 works when I open it, but if when I try to click on anything after some time (after using another softwares) It does not work properly anymore.I am still able to play/pause/skip song with my keyboard, but the S...

Casual Listener

Hello. Spotify application on windows 10 works when I open it, but if when I try to click on anything after some time (after using another softwares) It does not work properly anymore. I am sti...

316 Views

0 replies

0 likes

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program wont open on laptop

The problem just started this morning. I tried to open the program like I do most days. It comes up for a second and leaves. I restarted my computer several times and everything else is working. Right now I'm stuck listening to my music on grove inst...

Newbie

The problem just started this morning.  I tried to open the program like I do most days.  It comes up for a second and leaves.  I restarted my computer several times and everything els...

377 Views

0 replies

0 likes

  • 377 Views
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Can't play songs from Alice Merton

Hello. I am not sure about other artists, but i faced this problem with this artist. I just can't find her in search, but I can do this in Google, find the song, but pressing "Play" button does nothing. Any ideas?

Newbie

Hello. I am not sure about other artists, but i faced this problem with this artist. I just can't find her in search, but I can do this in Google, find the song, but pressing "Play" button does nothi...

413 Views

0 replies

0 likes

  • 413 Views
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Windows 10 problem

Hi! I upgraded to Windows 10 today and have been having an issue with the client. Everything functions properly, except when my Spotify window is open, thin blue lines appear across my screen and the screen flickers on and off. This issue ceases to e...

Newbie

Hi!  I upgraded to Windows 10 today and have been having an issue with the client. Everything functions properly, except when my Spotify window is open, thin blue lines appear across my scree...

782 Views

0 replies

1 likes

  • 782 Views
  • 0 replies
  • 1 likes

local files on new pc

I play a lot of local files on my laptop. And I want to keep doing so when I get a new one. I will transfer all local files onto the new pc. Will spotify be able to play local files as I am used to or will I have to re-add all 100+ files manually?

Roadie

I play a lot of local files on my laptop. And I want to keep doing so when I get a new one. I will transfer all local files onto the new pc. Will spotify be able to play local files as I am used to o...

443 Views

0 replies

0 likes

  • 443 Views
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Will Windows 7 firewall prevent Spotify from opening?

Will Windows 7 firewall prevent Spotify from opening? I download the exe file and after a minute or so the black screen of death appears and the application, "honks". Yes, I said "honks" like a sick duck what the **bleep**.

Casual Listener

Will Windows 7 firewall prevent Spotify from opening? I download the exe file and after a minute or so the black screen of death appears and the application, "honks". Yes, I said "honks" like a sick ...

IguanaSetup

Community Legend

1021 Views

5 replies

0 likes

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  • 5 replies
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Spotify won't play after commercial

I'm currently using Spotify Free. A commercial for Amazon's Echo Dot played and my player has stopped working completely. I've tried logging out and logging in several times. The playlist, track and albums will appear in my recently played list but n...

Newbie

I'm currently using Spotify Free.   A commercial for Amazon's Echo Dot played and my player has stopped working completely. I've tried logging out and logging in several times.   The pl...

448 Views

0 replies

0 likes

  • 448 Views
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Free on PC,But not on Phone!

So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium. But on Phone i must have premium to lisen songs? Whys taht will they charge me on pc somehow?

Newbie

So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium.  But on Phone i must have premium to lisen songs?&...

523 Views

0 replies

0 likes

  • 523 Views
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Right-click on now-playing in queue doesn't allow add to playlist - Windows desktop

Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app. I understand that I can right-click the currently ...

Newbie

Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app....

380 Views

0 replies

0 likes

  • 380 Views
  • 0 replies
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Shuffle between more than one album

Hi, weird behaviour. I created a playlist with 2 albums from 1 artist. I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it continues playing the next album and then shuffles only the songs from the ...

Newbie

Hi,   weird behaviour. I created a playlist with 2 albums from 1 artist.   I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it contin...

449 Views

0 replies

0 likes

  • 449 Views
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The app has quit working on Windows 8.1.

The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. There is a constant chiming sound as if a error is o...

Newbie

The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. T...

Sebasty

Community Legend

986 Views

1 replies

0 likes

  • 986 Views
  • 1 replies
  • 0 likes

Webplayer won't play music. Just skips song.

Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and IE) and signed out and back in several times.

Newbie

Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and I...

387 Views

0 replies

0 likes

  • 387 Views
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Not avaible

Hello, i got the problem that with every song its saying: Song not avaible. If you have the file on your pc, you can import it.... I really hate it. Did a reinstall, didnt work.

Newbie

Hello, i got the problem that with every song its saying: Song not avaible. If you have the file on your pc, you can import it.... I really hate it. Did a reinstall, didnt work. 

Sebasty

Community Legend

500 Views

1 replies

0 likes

  • 500 Views
  • 1 replies
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All my songs and playlist disappeared

from one day to other my account automatically signed off and now that i just sign in all my songs and playlist disappeared, someone help me please

Newbie

from one day to other my account automatically signed off and now that i just sign in all my songs and playlist disappeared, someone help me please

Sebasty

Community Legend

493 Views

1 replies

0 likes

  • 493 Views
  • 1 replies
  • 0 likes

freshly installed Spotify Desktop App does not work properly (and the usual steps don't help)

Hello,after installing the spotify app on my new windows 10 laptop using the spotify.exe file from the website (https://www.spotify.com/de/download/windows/) the app does not work at all. When I open it, it looks like the screenshot attached! So ever...

Casual Listener

Hello, after installing the spotify app on my new windows 10 laptop using the spotify.exe file from the website (https://www.spotify.com/de/download/windows/) the app does not work at all. When I op...

433 Views

0 replies

1 likes

  • 433 Views
  • 0 replies
  • 1 likes

can't delete a playlist

im tryin to delete a playlist, but it's still around.

Regular

im tryin to delete a playlist, but it's still around.

reactreality101

Roadie

2492 Views

1 replies

0 likes

  • 2492 Views
  • 1 replies
  • 0 likes

Spotify starts automatically even thouhg its disabled HELP!

Hello, my Spotify desktop application starts automatically with my system but its turned off in the preferences. It doesnt show up in the autostart section in the task manager. What can i do? Its really annoying. I already reinstalled Spotify but the...

Newbie

Hello,   my Spotify desktop application starts automatically with my system but its turned off in the preferences. It doesnt show up in the autostart section in the task manager. What can i do...

496 Views

0 replies

0 likes

  • 496 Views
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Solved!! Can't find downloaded music

I'm a new premium member. My settings specify my Offline Songs Storage is C:\Users\\AppData\Local\Spotify\Storage. I downloaded an album and it appears in my "Your Library" in the Windows Spotify app. But there's nothing more than a 2 KB index.dat fi...

Casual Listener

I'm a new premium member.  My settings specify my Offline Songs Storage is C:\Users\<my logon ID>\AppData\Local\Spotify\Storage.  I downloaded an album and it appears in my "Your Libr...

blmuzzy

Casual Listener

6004 Views

2 replies

0 likes

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  • 2 replies
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Solved!!Superuser Contribution This track is not available for all tracks

Hello. Two days ago out of the blue Spotify desktop app started showing "This track is not available" for all the tracks.I have basically tried all the tips to remedy this problem but without any success.I did:- removed sound drivers- disabled and re...

Regular

Hello.     Two days ago out of the blue Spotify desktop app started showing "This track is not available" for all the tracks. I have basically tried all the tips to remedy this problem ...

Flea5150

Regular

98701 Views

144 replies

23 likes

Windows
  • 98701 Views
  • 144 replies
  • 23 likes