Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Forum Posts

Desktop: Jam now available

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • SaylorDustin
  • Casual Listener
  • 34193 Views
  • 75 replies
  • 24 likes
  • 34193 Views
  • 75 replies
  • 24 likes

Desktop: New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. Together, the individually customizable design of these new views provides a richer experience, m...

  • Spotify Star
  • Spotify Star
  • giovlms
  • Regular
  • 63678 Views
  • 264 replies
  • 21 likes
  • 63678 Views
  • 264 replies
  • 21 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4009 Views
  • 1 replies
  • 6 likes
  • 4009 Views
  • 1 replies
  • 6 likes

[Troubleshooting] Windows

Having trouble with the Spotify desktop app? Here’s a step-by-step guide to help get things working again. What to try first Perform a soft reset (generally rebooting the device will suffice). If that doesn’t help, try a clean reinstall. Be sure to l...

  • Spotify Legend
  • 143872 Views
  • 0 replies
  • 26 likes
  • Mac
    Windows
  • 143872 Views
  • 0 replies
  • 26 likes

Can't share songs anymore?

Ive always been able to share songs to my followers on spotify, has this changed in the last year or so? I usually just click "share" and then just click the "share"-button, but when i try to do so i can't click the button, its faded. Does anyone kno...

  • Newbie
  • Ive always been able to share songs to my followers on spotify, has this changed in the last year or so? I usually just click "share" and then just click the "share"-button, but when i try to do so i...
  • rednblu
  • Roadie
  • 11231 Views
  • 15 replies
  • 4 likes
  • Windows
  • 11231 Views
  • 15 replies
  • 4 likes

Spotify refuses to fix startup bug?

It has been a few months since I reported that the Windows 10 desktop client starts automatically at boot even with the correct option set appropriately. The one and only response I received from spotify was to tell me that I had to set that option, ...

  • Regular
  • It has been a few months since I reported that the Windows 10 desktop client starts automatically at boot even with the correct option set appropriately. The one and only response I received from spo...
  • Paddy90
  • Casual Listener
  • 327 Views
  • 1 replies
  • 0 likes
  • Windows
  • 327 Views
  • 1 replies
  • 0 likes

Can't play specific artists songs "This song is not available..."

Hi! First post here! So, me and my friend are facing a very annoing problem inside Spotify for some weeks now. We can play no songs from some specific artists. But the bands are not the same for us both! For example, I can't play any RHCP, Iron Maide...

  • Newbie
  • Hi! First post here!   So, me and my friend are facing a very annoing problem inside Spotify for some weeks now. We can play no songs from some specific artists. But the bands are not the...
  • delpinsky
  • Newbie
  • 265 Views
  • 1 replies
  • 0 likes
  • Windows
  • 265 Views
  • 1 replies
  • 0 likes

My spotify won't play songs

It was working before & now after it reinstalled itself again(does this alot) it's not playing songs. I use Windows 7 & the desktop program. I signin using Facebook info. I have tried the clearing the storage -still not working. I signed out of spoti...

  • Regular
  • It was working before & now after it reinstalled itself again(does this alot) it's not playing songs. I use Windows 7 & the desktop program. I signin using Facebook info. I have tried the cle...
  • GuardianAngel67
  • Regular
  • 305 Views
  • 1 replies
  • 0 likes
  • Windows
  • 305 Views
  • 1 replies
  • 0 likes

Spotify Connect (Sonos) while not on home Wifi still "steals" connection

I've recently noticed that my Spotify Connect devices (Sonos) are available within my Windows desktop Spotify app, even while not at home and connected to the wifi where those devices live. I can even choose to switch the output to my home Sonos inst...

  • Newbie
  • I've recently noticed that my Spotify Connect devices (Sonos) are available within my Windows desktop Spotify app, even while not at home and connected to the wifi where those devices live. I can eve...
  • 477 Views
  • 0 replies
  • 0 likes
  • 477 Views
  • 0 replies
  • 0 likes

Desktop problems after windows creators fall update

I have updated my windows 10 to the latest creators fall update. After that the desktop app stops at the end of a song claiming it cannot play. Somtimes it's at the beginning of a song. I have reinstalled spotifiy with the latest windows app version ...

  • Regular
  • I have updated my windows 10 to the latest creators fall update.  After that the desktop app stops at the end of a song claiming it cannot play.  Somtimes it's at the beginning of a song....
  • Chojin
  • Regular
  • 885 Views
  • 2 replies
  • 0 likes
  • Windows
  • 885 Views
  • 2 replies
  • 0 likes

Add to queue problem on Windows 7 desktop app

When I right click on a song to add to queue and then left click the song, nothing is happening. This is a fault that has only started today but is becoming frustrating. Does anyone know what the problem is and how I can resolve it?

  • Newbie
  • When I right click on a song to add to queue and then left click the song, nothing is happening. This is a fault that has only started today but is becoming frustrating. Does anyone know what the pro...
  • 216 Views
  • 0 replies
  • 0 likes
  • 216 Views
  • 0 replies
  • 0 likes

High CPU usage during ads

The CPU usage spikes a lot during ads. Not only video ads, but regular ones two. I've seen the usage to go up to over 70% !!! That's not normal. I personally don't mind ads, but there's something wrong with them. Specs:Windows 10 Education with the l...

  • Newbie
  • The CPU usage spikes a lot during ads. Not only video ads, but regular ones two. I've seen the usage to go up to over 70% !!! That's not normal. I personally don't mind ads, but there's something wro...
  • 467 Views
  • 0 replies
  • 0 likes
  • Windows
  • 467 Views
  • 0 replies
  • 0 likes

This song is unavailable

For some time now I can't play any song by The xx or Lana Del Rey, previously on my phone it said that I discovered a premium option when I tried to shuffle play their songs, but on my PC it said that their songs are unavailable, now that I acquired ...

  • Newbie
  • For some time now I can't play any song by The xx or Lana Del Rey, previously on my phone it said that I discovered a premium option when I tried to shuffle play their songs, but on my PC it said tha...
  • 312 Views
  • 0 replies
  • 0 likes
  • Windows
  • 312 Views
  • 0 replies
  • 0 likes

Strange behavior when turning on screen

I have a strange problem with SpotifyMy setup, PC (with a screen directly connected with dvi) ->hdmi -> hdmi splitter (to stereo and projector). Now, the sound should always go out through the hdmi to the stereo no matter if the screen or the project...

  • Newbie
  • I have a strange problem with Spotify My setup, PC (with a screen directly connected with dvi) ->hdmi -> hdmi splitter (to stereo and projector).   Now, the sound should always go out t...
  • 208 Views
  • 0 replies
  • 0 likes
  • Windows
  • 208 Views
  • 0 replies
  • 0 likes

Solved!! Spotify premium on iPhone wants me sign in every time!

Hi <br>Getting really frustrated and bored at having to log in every single time I open the iphone app.<br>It always used to keep me logged in, but every time I re-open app it wants me to log in?<br>Any help much appreciated<br>

  • Casual Listener
  • Hi &lt;br&gt;Getting really frustrated and bored at having to log in every single time I open the iphone app.&lt;br&gt;It always used to keep me logged in, but every time I re-open ap...
  • renehendler
  • Newbie
  • 1112 Views
  • 6 replies
  • 0 likes
  • Windows
  • 1112 Views
  • 6 replies
  • 0 likes

Spotify Desktop ui glitching out

On the spotify desktop app, the ui is all messed up. Various text seems to be "boxed in" and there are squares of black

  • Newbie
  • On the spotify desktop app, the ui is all messed up. Various text seems to be "boxed in" and there are squares of black
  • 373 Views
  • 0 replies
  • 0 likes
  • 373 Views
  • 0 replies
  • 0 likes

A lot of songs in a playlist are gone

I have a playlist "Starred" that I had saved 3000+ songs to, everything from bands with names that start with numbers through ZZTop. I just found today that everything prior to Randy Newman (alphabetically) was missing. I have started transferring so...

  • Casual Listener
  • I have a playlist "Starred" that I had saved 3000+ songs to, everything from bands with names that start with numbers through ZZTop.  I just found today that everything prior to Randy Newman (al...
  • 222 Views
  • 0 replies
  • 0 likes
  • Windows
  • 222 Views
  • 0 replies
  • 0 likes

Static In Background of Songs

Hello, I have been using spotify for years now (since 2012 I believe) and am a bit of a music junkie so I love it for being able to listen to endless new music without paying much for it. Unfortunately, lately I have been hearing static in the backgr...

  • Newbie
  • Hello,    I have been using spotify for years now (since 2012 I believe) and am a bit of a music junkie so I love it for being able to listen to endless new music without paying much fo...
  • WalkingStoopid
  • Newbie
  • 11470 Views
  • 8 replies
  • 9 likes
  • 11470 Views
  • 8 replies
  • 9 likes

Auto Overlay?

Is there a way to have the overlay automatically pop up when the song changes? I notice it does this when I change songs myself, but it'd be great to have an option to have it show up everytime the song changes. Thanks.

  • Newbie
  • Is there a way to have the overlay automatically pop up when the song changes? I notice it does this when I change songs myself, but it'd be great to have an option to have it show up everytime the s...
  • 298 Views
  • 0 replies
  • 2 likes
  • 298 Views
  • 0 replies
  • 2 likes

Installing or Starting Spotify (error 17 - group policy)

Hello, I just wanted to add a tip, I think no one has mentioned yet about this problem installing Spotify (error 17, blocked by group policy etc.) I had this problem and found out that it was CryptoPrevent policies blocking the installation, and it w...

  • Newbie
  • Hello, I just wanted to add a tip, I think no one has mentioned yet about this problem installing Spotify (error 17, blocked by group policy etc.)   I had this problem and found out that it wa...
  • 589 Views
  • 0 replies
  • 0 likes
  • Web Player
    Windows
  • 589 Views
  • 0 replies
  • 0 likes

Trying to Play Music getting message saying "The Song is not available"

When I try to play any song on my Windows Desktop a message comes up saying "This song is not available. If you have the file on your computer you can import it." WHAT is this? & what should I do?

  • Newbie
  • When I try to play any song on my Windows Desktop a message comes up saying "This song is not available. If you have the file on your computer you can import it."   WHAT is this? & what sh...
  • Catlover0304
  • Casual Listener
  • 1575 Views
  • 22 replies
  • 3 likes
  • 1575 Views
  • 22 replies
  • 3 likes

Sign in Problems

I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 117" - however, I do not have the firewall active (tu...

  • Regular
  • I have problems logging into Spotify from my iMac. It works fine (offline) on the phone though, so there's nothing wrong with my WiFi connection. When I try to log in it comes up a "firewall error 11...
  • 244 Views
  • 0 replies
  • 0 likes
  • Windows
  • 244 Views
  • 0 replies
  • 0 likes

Shuffle Glitch

Hi! I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify: Re-shuffling a list by pressing the shuffle button twice will retain the next song and not consider it when shuffling.Shuffling will shuff...

  • Casual Listener
  • Hi!   I have noticed two very strange glitches to do with shuffle on both the Windows and iOS version of spotify:   Re-shuffling a list by pressing the shuffle button twice will retain...
  • 508 Views
  • 0 replies
  • 3 likes
  • Windows
  • 508 Views
  • 0 replies
  • 3 likes

A Firewall May be blocking Spotify... Error Code 15

Hi Everyone! I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 laptop, but it still won't work. Logging in my other devices do...

  • Newbie
  • Hi Everyone!   I'm not able to login Spotify in my laptop as it says that a firewall may be blocking it, showing the error code 15. I have tried disabling Windows Defender on my Windows 10 lap...
  • 2417 Views
  • 0 replies
  • 2 likes
  • Windows
  • 2417 Views
  • 0 replies
  • 2 likes