Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Windows
Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...
Visitor
13774 Views
108 replies
52 likes
Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...
Music Fan
1874 Views
15 replies
2 likes
PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...
Visitor
4687 Views
40 replies
2 likes
Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...
So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium. But on Phone i must have premium to lisen songs? Whys taht will they charge me on pc somehow?
So what happend,i download Spotify on Pc and i can lisen all songs for free without problem i connect to Facebook and i didnt pay any premium. But on Phone i must have premium to lisen songs?&...
527 Views
0 replies
0 likes
Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app. I understand that I can right-click the currently ...
Not sure if this is intentional or not, but I would like to be able to right click on the song that is currently playing in my queue and add it to a playlist while I listen on my Windows desktop app....
384 Views
0 replies
0 likes
Hi, weird behaviour. I created a playlist with 2 albums from 1 artist. I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it continues playing the next album and then shuffles only the songs from the ...
Hi, weird behaviour. I created a playlist with 2 albums from 1 artist. I want to shuffle this shizzle, but shuffle only shuffles between the songs of one album. After this it contin...
454 Views
0 replies
0 likes
The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. There is a constant chiming sound as if a error is o...
The app used to work no problems. Now it begins to open i.e. meaning the window opens with menu bar across the top but the rest of the window is black and none of the familiar interface ever loads. T...
Community Legend
990 Views
1 replies
0 likes
Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and IE) and signed out and back in several times.
Using Chrome and the webplayer to listen to music at work, but it won't work. When I select the top song in a playlist it just skips tracks and doesn't play anything. Tried other browsers (Edge and I...
391 Views
0 replies
0 likes
Hello, i got the problem that with every song its saying: Song not avaible. If you have the file on your pc, you can import it.... I really hate it. Did a reinstall, didnt work.
Hello, i got the problem that with every song its saying: Song not avaible. If you have the file on your pc, you can import it.... I really hate it. Did a reinstall, didnt work.
Community Legend
506 Views
1 replies
0 likes
Hi I’m not a private user but no one can find my name in search how do I fix that
Hi I’m not a private user but no one can find my name in search how do I fix that
Community Legend
420 Views
1 replies
0 likes
from one day to other my account automatically signed off and now that i just sign in all my songs and playlist disappeared, someone help me please
from one day to other my account automatically signed off and now that i just sign in all my songs and playlist disappeared, someone help me please
Community Legend
496 Views
1 replies
0 likes
Hello,after installing the spotify app on my new windows 10 laptop using the spotify.exe file from the website (https://www.spotify.com/de/download/windows/) the app does not work at all. When I open it, it looks like the screenshot attached! So ever...
Hello, after installing the spotify app on my new windows 10 laptop using the spotify.exe file from the website (https://www.spotify.com/de/download/windows/) the app does not work at all. When I op...
436 Views
0 replies
1 likes
im tryin to delete a playlist, but it's still around.
im tryin to delete a playlist, but it's still around.
Roadie
2496 Views
1 replies
0 likes
Hello, my Spotify desktop application starts automatically with my system but its turned off in the preferences. It doesnt show up in the autostart section in the task manager. What can i do? Its really annoying. I already reinstalled Spotify but the...
Hello, my Spotify desktop application starts automatically with my system but its turned off in the preferences. It doesnt show up in the autostart section in the task manager. What can i do...
498 Views
0 replies
0 likes
I'm a new premium member. My settings specify my Offline Songs Storage is C:\Users\\AppData\Local\Spotify\Storage. I downloaded an album and it appears in my "Your Library" in the Windows Spotify app. But there's nothing more than a 2 KB index.dat fi...
I'm a new premium member. My settings specify my Offline Songs Storage is C:\Users\<my logon ID>\AppData\Local\Spotify\Storage. I downloaded an album and it appears in my "Your Libr...
Casual Listener
6043 Views
2 replies
0 likes
Hello. Two days ago out of the blue Spotify desktop app started showing "This track is not available" for all the tracks.I have basically tried all the tips to remedy this problem but without any success.I did:- removed sound drivers- disabled and re...
Hello. Two days ago out of the blue Spotify desktop app started showing "This track is not available" for all the tracks. I have basically tried all the tips to remedy this problem ...
Regular
98946 Views
144 replies
23 likes
Hola, me he registrado en spotify con una version de prueba de 3 meses de spotify premium. No me deja reproducir ninguna cancion y me sale el siguiente mensaje en azul arriba: no es posible reproducir la cancion actual. He reinstalado varias veces el...
Hola, me he registrado en spotify con una version de prueba de 3 meses de spotify premium. No me deja reproducir ninguna cancion y me sale el siguiente mensaje en azul arriba: no es posible reproduci...
612 Views
0 replies
1 likes
I'm using spotify version 1.0.69.336.g7edcc575 on Windows 10. My computer is set up with an extended desktop. The main screen is smaller and I have a larger secondary monitor. When I try to resize Spotify on the second monitor, it can't get any bigge...
I'm using spotify version 1.0.69.336.g7edcc575 on Windows 10. My computer is set up with an extended desktop. The main screen is smaller and I have a larger secondary monitor. When I try to resi...
Community Legend
523 Views
1 replies
1 likes
I created a playlist on desktop and it has not appeared on my iPhone app. Will it appear there or is there something I have to do?
I created a playlist on desktop and it has not appeared on my iPhone app. Will it appear there or is there something I have to do?
Community Legend
449 Views
1 replies
0 likes
Hi, When I turn shuffle on and start a playlist, clicking the album cover (down in left corner) doesn't bring me to the corresponding song. In fact, Spotify acts like shuffle is off. So the first song i'm playing in shuffle could be anywhere in the p...
Hi, When I turn shuffle on and start a playlist, clicking the album cover (down in left corner) doesn't bring me to the corresponding song. In fact, Spotify acts like shuffle is off. ...
476 Views
0 replies
0 likes
I have a playlist of 2017 songs I enjoyed. I would like to be able to pull out all of the rap songs from that list. Can I do this through Spotify, or is there some other external site I could use to quickly locate all of the rap songs in my playlist?
I have a playlist of 2017 songs I enjoyed. I would like to be able to pull out all of the rap songs from that list. Can I do this through Spotify, or is there some other external site I could use to ...
501 Views
0 replies
0 likes
The download option to listen offline albums seems to have dissapeared from my windows spotify player. Is this a permanent feature?
The download option to listen offline albums seems to have dissapeared from my windows spotify player. Is this a permanent feature?
368 Views
0 replies
0 likes
Trying to install Spotify on new laptop. The only options I get are save and cancel. Nowehre to choose install. Ttied at least 20 times and get the same thing every time I choose to downlaoad. Any suggestiosn are appreciated.
Trying to install Spotify on new laptop. The only options I get are save and cancel. Nowehre to choose install. Ttied at least 20 times and get the same thing every time I choose to downlaoad. ...
465 Views
0 replies
0 likes
