Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Windows)

Discuss Spotify for Windows

Start a topic

Can't play an artist's discography on the desktop app

Plan Premium Device PC / Android My Question or Issue This happened a few days ago. Normally when i clicked an Artist > Discography > Show All > And play a song, the next song was from the next album of the artist. Now, the next song is a random one ...

Music Fan

szkill

Newbie

11486 Views

105 replies

47 likes

  • 11486 Views
  • 105 replies
  • 47 likes

Issue : no volume control in spotify when exclusive mode is activated

Premium member, France, Windows 10 64 bits updated, Focusrite Audio solo usb external soundcard updated, Desktop app updated I talk with the customer service, we try to solve my problem and they told me that it should be an issue that I have to talk ...

Music Fan

MIKAAAAEL

Music Fan

1299 Views

15 replies

2 likes

Possible Bug
  • 1299 Views
  • 15 replies
  • 2 likes

Black Screen (June 15 2026 install)

PlanPremiumCountryCanadaDeviceDesktop PC IntelOperating SystemWindows 11 My Question or IssueFollowed clean re-install instructions after getting black screen at startup. Installed the latest June 15 version from the Windows Store. Ran once without p...

Music Fan

earthbound

Regular

3169 Views

38 replies

2 likes

  • 3169 Views
  • 38 replies
  • 2 likes

Windows Troubleshooting Guide

Having trouble with the Spotify desktop app? Here’s a step-by-step guide of general troubleshooting steps known to resolve a multitude of issues. Basic troubleshooting Restart the Spotify app as well as your PC. Make sure both the app and Windows are...

Moderator

8924 Views

0 replies

4 likes

  • 8924 Views
  • 0 replies
  • 4 likes

no es posible reproducir la cancion actual

Hola, me he registrado en spotify con una version de prueba de 3 meses de spotify premium. No me deja reproducir ninguna cancion y me sale el siguiente mensaje en azul arriba: no es posible reproducir la cancion actual. He reinstalado varias veces el...

Newbie

Hola, me he registrado en spotify con una version de prueba de 3 meses de spotify premium. No me deja reproducir ninguna cancion y me sale el siguiente mensaje en azul arriba: no es posible reproduci...

610 Views

0 replies

1 likes

  • 610 Views
  • 0 replies
  • 1 likes

Can't Maximise on Extended Desktop

I'm using spotify version 1.0.69.336.g7edcc575 on Windows 10. My computer is set up with an extended desktop. The main screen is smaller and I have a larger secondary monitor. When I try to resize Spotify on the second monitor, it can't get any bigge...

Visitor

I'm using spotify version 1.0.69.336.g7edcc575 on Windows 10. My computer is set up with an extended desktop. The main screen is smaller and I have a larger secondary monitor. When I try to resi...

Sebasty

Community Legend

516 Views

1 replies

1 likes

  • 516 Views
  • 1 replies
  • 1 likes

playlist

I created a playlist on desktop and it has not appeared on my iPhone app. Will it appear there or is there something I have to do?

Casual Listener

I created a playlist on desktop and it has not appeared on my iPhone app. Will it appear there or is there something I have to do?

Sebasty

Community Legend

443 Views

1 replies

0 likes

  • 443 Views
  • 1 replies
  • 0 likes

Clicking album cover doesn't link to correct song in with shuffle on

Hi, When I turn shuffle on and start a playlist, clicking the album cover (down in left corner) doesn't bring me to the corresponding song. In fact, Spotify acts like shuffle is off. So the first song i'm playing in shuffle could be anywhere in the p...

Casual Listener

Hi,   When I turn shuffle on and start a playlist, clicking the album cover (down in left corner) doesn't bring me to the corresponding song. In fact, Spotify acts like shuffle is off.  ...

475 Views

0 replies

0 likes

  • 475 Views
  • 0 replies
  • 0 likes

How to search or identify songs by genre in a Playlist?

I have a playlist of 2017 songs I enjoyed. I would like to be able to pull out all of the rap songs from that list. Can I do this through Spotify, or is there some other external site I could use to quickly locate all of the rap songs in my playlist?

Roadie

I have a playlist of 2017 songs I enjoyed. I would like to be able to pull out all of the rap songs from that list. Can I do this through Spotify, or is there some other external site I could use to ...

500 Views

0 replies

0 likes

  • 500 Views
  • 0 replies
  • 0 likes

No Download Option Available for albums

The download option to listen offline albums seems to have dissapeared from my windows spotify player. Is this a permanent feature?

Newbie

The download option to listen offline albums seems to have dissapeared from my windows spotify player.  Is this a permanent feature?

367 Views

0 replies

0 likes

  • 367 Views
  • 0 replies
  • 0 likes

No Install Option

Trying to install Spotify on new laptop. The only options I get are save and cancel. Nowehre to choose install. Ttied at least 20 times and get the same thing every time I choose to downlaoad. Any suggestiosn are appreciated.

Newbie

Trying to install Spotify on new laptop. The only options I get are save and cancel. Nowehre to choose install.  Ttied at least 20 times and get the same thing every time I choose to downlaoad. ...

463 Views

0 replies

0 likes

  • 463 Views
  • 0 replies
  • 0 likes

Recent song will not play or disappear?

Hello - A few days ago I was playing music in the web browser (Firefox). When a song stopped and I chose anoher. It does not show in the play area but the song that quit playing still shows and I cannot for the life of me figure this out, I tried a d...

Casual Listener

Hello -   A few days ago I was playing music in the web browser (Firefox).  When a song stopped and I chose anoher.  It does not show in the play area but the song that quit playing ...

czarg

Casual Listener

509 Views

1 replies

0 likes

  • 509 Views
  • 1 replies
  • 0 likes

Spotify is deadly to my PC

I'm about ready to unsubscribe from my Spotify Premium service. I cannot start Spotify on my PC without it either drastically slowing down everything else that is running, or crashing the system completely (frozen screen, have to restart the PC). I h...

Newbie

I'm about ready to unsubscribe from my Spotify Premium service. I cannot start Spotify on my PC without it either drastically slowing down everything else that is running, or crashing the system comp...

411 Views

0 replies

0 likes

  • 411 Views
  • 0 replies
  • 0 likes

Explicit button

Support Faqs providing AOL Technical Support Online with best skilled technicians and helps you to solve your problems in minimum efforts https://goo.gl/UDod3e

Regular

Support Faqs providing AOL Technical Support Online with best skilled technicians and helps you to solve your problems in minimum efforts https://goo.gl/UDod3e

497 Views

0 replies

0 likes

AOL Support Online
  • 497 Views
  • 0 replies
  • 0 likes

How to go back to the song listened in a playlist?

I have a lot of playlists., most of them are hours long. So the problem is that when I switch between them it keeps putting me at the beginning of the playlist instead of where I finished. I can't actually listen to the whole playlist ExamplePlaylist...

Newbie

I have a lot of playlists., most of them are hours long. So the problem is that when I switch between them it keeps putting me at the beginning of the playlist instead of where I finished. I can't ac...

1673 Views

0 replies

2 likes

  • 1673 Views
  • 0 replies
  • 2 likes

Sorting of Top Songs of 2017

I always enjoy the month of December when I get the list of my top 100 songs of the year, perhaps my favorite time of year. I have run into an issue with the Spotify Desktop client though -- I accidentally clicked on the "Artist" column on this playl...

Newbie

I always enjoy the month of December when I get the list of my top 100 songs of the year, perhaps my favorite time of year. I have run into an issue with the Spotify Desktop client though -- I accide...

399 Views

0 replies

0 likes

  • 399 Views
  • 0 replies
  • 0 likes

This song is not available

so my spotify on my laptop(windows) come up with the error message "this song is not available. if you have the song on your computer, you can import it." for every song. the app works fine on my smartphone and i can control the music on my phone thr...

Visitor

so my spotify on my laptop(windows) come up with the error message "this song is not available. if you have the song on your computer, you can import it." for every song. the app works fine on my sma...

352 Views

0 replies

0 likes

  • 352 Views
  • 0 replies
  • 0 likes

Solved!! Avast blocking spofity install (SpWebInst0.exe identified as a threat)

After recent Windows updates/ reboot Avast had identified SpotifyWebHelper.exe as a threat. I decided to uninstall and download and reinstall from Spotify.com. After launching the downloaded executable, Avast identifies SpWebInst0.exe as a threat and...

Casual Listener

After recent Windows updates/ reboot Avast had identified SpotifyWebHelper.exe as a threat. I decided to uninstall and download and reinstall from Spotify.com. After launching the downloaded executab...

chris7127

Casual Listener

7249 Views

10 replies

1 likes

Windows
  • 7249 Views
  • 10 replies
  • 1 likes

followed user disappeared in the right side of recently played songs

spotify desktop app.in the right side, where the recently played songs by my followed frineds are listed, one of friend disappeared.We first checked together that all the relevant flags in the privacy settings were ok.I have also re-installed Spotify...

Newbie

spotify desktop app. in the right side, where the recently played songs by my followed frineds are listed, one of friend disappeared. We first checked together that all the relevant flags in the pr...

386 Views

0 replies

0 likes

  • 386 Views
  • 0 replies
  • 0 likes

next song will not automically

Hi, Using the spotify web player on Internet Explorer and Windows 10. the player will not automatically play the next song. it plays one song and stops. only thing I can do is hit the next button after each song ends. any solutions out there?Thanks

Casual Listener

Hi,   Using the spotify web player on Internet Explorer and Windows 10.   the player will not automatically play the next song. it plays one song and stops. only thing I can do is ...

1011 Views

0 replies

0 likes

Internet Explorer
Web Player
Windows 10
  • 1011 Views
  • 0 replies
  • 0 likes

"Liking" a song overwrites the song queue

Spotify updated recently and changed a little bit. The "+" icon is now a heart and is called "Like" (actually it's called "Vind ik leuk" as I'm Dutch so I translated it). However, for example if I'm listening to my "Discover weekly" playlist and I no...

Casual Listener

Spotify updated recently and changed a little bit. The "+" icon is now a heart and is called "Like" (actually it's called "Vind ik leuk" as I'm Dutch so I translated it).   However, for exampl...

395 Views

0 replies

0 likes

  • 395 Views
  • 0 replies
  • 0 likes

"Can't play current song" message mid-song

One or two songs will play on the desktop app, and then a song will stop playing mid-song and the ""Can't play current song" error will appear. This is clearly a recurring issue and has been for years. I've tried the following: Clean reinstall x2Turn...

Newbie

One or two songs will play on the desktop app, and then a song will stop playing mid-song and the ""Can't play current song" error will appear.   This is clearly a recurring issue and has been...

Sandman5

Newbie

692 Views

1 replies

1 likes

  • 692 Views
  • 1 replies
  • 1 likes

Spotify VERY slow.

Songs are buffering extremely slowly, searches take forever, downloading songs for offline use take too long. Whats going on guys? About to cancel if this doesn't get fixed, i've seen others say the same.

Regular

Songs are buffering extremely slowly, searches take forever, downloading songs for offline use take too long.  Whats going on guys? About to cancel if this doesn't get fixed, i've seen others sa...

toze23

Casual Listener

72153 Views

156 replies

102 likes

Windows
  • 72153 Views
  • 156 replies
  • 102 likes

can't open spotify on my laptop

hey ! i try to open my spotify on my laptop, but it dont want to open.it says that i have to reinstal the program.so i did it 10 times and it still dont work.. i try to delete and it is not posible

Regular

hey !    i try to open my spotify on my laptop, but it dont want to open. it says that i have to reinstal the program. so i did it 10 times and it still dont work..   i try to de...

maarten936

Regular

3965 Views

16 replies

0 likes

  • 3965 Views
  • 16 replies
  • 0 likes